Join Rainbow Trust Children's Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams' ability to deliver life-changing support to families with seriously ill children. About the role: Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects. With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making. This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation. What we're looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. A systematic and effective problem solver - you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines - you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail -you're a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally - you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures - you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. Why join us? We're proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we're committed to creating a great place to work. You will benefit from: Pension scheme where we contribute 5% of your salary and you contribute at least 3%. Flexible working hours to balance home and working life. 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. Time off in Lieu. Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. Access to the Blue Light Card Scheme, and other rewards and discounts. Bike to work, season ticket loan and payroll giving schemes. A recommend a friend recruitment bonus scheme. Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page. More information about us and our recruitment process can be found in our online Candidate Pack. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. Apply now: To apply please send your CV and Covering letter to us via the link. Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification. For a full job description and person specification please visit our website Please disclose in your covering letter if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Aug 25, 2026
Full time
Join Rainbow Trust Children's Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams' ability to deliver life-changing support to families with seriously ill children. About the role: Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects. With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making. This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation. What we're looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. A systematic and effective problem solver - you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines - you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail -you're a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally - you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures - you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. Why join us? We're proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we're committed to creating a great place to work. You will benefit from: Pension scheme where we contribute 5% of your salary and you contribute at least 3%. Flexible working hours to balance home and working life. 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. Time off in Lieu. Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. Access to the Blue Light Card Scheme, and other rewards and discounts. Bike to work, season ticket loan and payroll giving schemes. A recommend a friend recruitment bonus scheme. Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page. More information about us and our recruitment process can be found in our online Candidate Pack. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. Apply now: To apply please send your CV and Covering letter to us via the link. Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification. For a full job description and person specification please visit our website Please disclose in your covering letter if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
At Mayflex, our Head Office and support functions play a crucial role in enabling our commercial and operational teams to deliver exceptional service. Overview: Your work strengthens our operations and our foundations that frontline colleagues rely on for success. You'll be part of a collaborative team that contributes directly to Mayflex's growth and our ambition to be the first call for automation and control. As an IT Apprentice you will: Be part of a culture built on Professionalism, Agility, Collaboration and Excellence, where people support each other. Be part of an expert, supportive team where your work has visible impact on our people, customers and strategy. Develop your skills through ongoing learning, project involvement and real opportunities to progress your career. Responsibilities: Provide polite, professional first-line IT support to colleagues, logging and updating incidents and service requests through the Service Desk system. Troubleshoot basic hardware, software, Microsoft 365, network, telephony and access-related issues, escalating more complex matters when required. Assist with setting up, configuring and issuing IT equipment for new starters, movers and existing users. Support routine user administration tasks, including password resets, account checks and access queries in line with IT procedures. Maintain accurate documentation, follow cyber security and IT policies, and actively take part in apprenticeship learning and development activities. Desirable skills: A genuine interest in IT and technology, with curiosity and enthusiasm to learn through a Level 3 apprenticeship programme Good communication skills, with the ability to listen carefully, ask questions and provide helpful support to internal customers Strong attention to detail and the ability to follow instructions, procedures and security requirements accurately A team-focused approach, with reliability, professionalism and a willingness to take feedback and develop confidence GCSE English and Maths, or willingness to work towards the required functional skills standard where applicable Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: At Mayflex, you'll be part of a collaborative and supportive marketing team, working on trusted, market-leading brands in a role that offers real responsibility and visibility. This is a fantastic opportunity to make an impact quickly, broaden your international experience. Hybrid working model, spending more time together than apart 25 days holiday a year with the ability to flex up to 5 days The option of a healthcare cash plan and group life assurance Auto-enrolment in our pension scheme, 5% employer contributions, 4% employee contributions Paid time off for our Volunteering scheme Employee Discounts Portal Access to a 24/7 Employee Assistance Programme Payroll Giving options with Company Contributions Cycle to work scheme Wellbeing support including App and Hub Enhanced Maternity/Paternity Leave Long Service Awards and value-based awards Recruitment referral bonuses Gym membership discounts Regular appraisals and development plan Continuous online and instructor led training & development. Sonepar Share Scheme Mayflex are committed to embedding diversity and inclusion across the whole organisation, a place where we can all be ourselves. We use Blind CVs as part of our recruitment process. We're GEISS accredited. We're a registered Member of Inclusive Employers. We have internal focus groups on Mental Health, Menopause, D&I and more. We're proud to publish our diversity aims and figures so everyone can see our great work! We aim for an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know as part of your application. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Aug 25, 2026
Full time
At Mayflex, our Head Office and support functions play a crucial role in enabling our commercial and operational teams to deliver exceptional service. Overview: Your work strengthens our operations and our foundations that frontline colleagues rely on for success. You'll be part of a collaborative team that contributes directly to Mayflex's growth and our ambition to be the first call for automation and control. As an IT Apprentice you will: Be part of a culture built on Professionalism, Agility, Collaboration and Excellence, where people support each other. Be part of an expert, supportive team where your work has visible impact on our people, customers and strategy. Develop your skills through ongoing learning, project involvement and real opportunities to progress your career. Responsibilities: Provide polite, professional first-line IT support to colleagues, logging and updating incidents and service requests through the Service Desk system. Troubleshoot basic hardware, software, Microsoft 365, network, telephony and access-related issues, escalating more complex matters when required. Assist with setting up, configuring and issuing IT equipment for new starters, movers and existing users. Support routine user administration tasks, including password resets, account checks and access queries in line with IT procedures. Maintain accurate documentation, follow cyber security and IT policies, and actively take part in apprenticeship learning and development activities. Desirable skills: A genuine interest in IT and technology, with curiosity and enthusiasm to learn through a Level 3 apprenticeship programme Good communication skills, with the ability to listen carefully, ask questions and provide helpful support to internal customers Strong attention to detail and the ability to follow instructions, procedures and security requirements accurately A team-focused approach, with reliability, professionalism and a willingness to take feedback and develop confidence GCSE English and Maths, or willingness to work towards the required functional skills standard where applicable Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: At Mayflex, you'll be part of a collaborative and supportive marketing team, working on trusted, market-leading brands in a role that offers real responsibility and visibility. This is a fantastic opportunity to make an impact quickly, broaden your international experience. Hybrid working model, spending more time together than apart 25 days holiday a year with the ability to flex up to 5 days The option of a healthcare cash plan and group life assurance Auto-enrolment in our pension scheme, 5% employer contributions, 4% employee contributions Paid time off for our Volunteering scheme Employee Discounts Portal Access to a 24/7 Employee Assistance Programme Payroll Giving options with Company Contributions Cycle to work scheme Wellbeing support including App and Hub Enhanced Maternity/Paternity Leave Long Service Awards and value-based awards Recruitment referral bonuses Gym membership discounts Regular appraisals and development plan Continuous online and instructor led training & development. Sonepar Share Scheme Mayflex are committed to embedding diversity and inclusion across the whole organisation, a place where we can all be ourselves. We use Blind CVs as part of our recruitment process. We're GEISS accredited. We're a registered Member of Inclusive Employers. We have internal focus groups on Mental Health, Menopause, D&I and more. We're proud to publish our diversity aims and figures so everyone can see our great work! We aim for an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know as part of your application. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Head of IT Location: Redditch Salary: £60,000 per annum Vacancy Type: Permanent, Full Time(40 hours per week) An exciting opportunity has arisen for a Head of IT to drive technological advancement for our customers and our team. Amco is a £60m turnover, Redditch based, global logistics specialist across 4 sites, providing supply chain solutions that support the critical movement of goods worldwide by road, sea, air, and rail. We serve a wide range of industries, including electronics, food, and industrial, and are also specialists in automotive parts logistics, working closely with luxury vehicle manufacturers. Technology is a core enabler of our business, and we invest consistently to build on our capabilities, serve our customers and team, and remain at the leading edge of innovation in a competitive market. Leading a small team of specialists, the Head of IT will oversee our day-to-day internal systems, collaborate with the Senior Management team and Directors to ensure smooth operations, and develop strategic road maps for technology development. The role will also involve overseeing key projects and driving innovation across the business. Key focus areas are Service Delivery, Digitalisation, AI & Information Security IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for service issues Provide technical guidance across infrastructure, cloud services, and security Ensure robust cyber security and compliance practices are in place Strategy & Road mapping Own and deliver an IT road map that supports the businesses objectives Lead IT projects, including development, infrastructure upgrades, and integrations Identify opportunities for innovation, automation, efficiency and AI initiatives Manage budgets, vendors, and third-party relationships Leadership & Operations Proven experience managing IT operations in a fast-paced organisation Experience running a busy IT service function managing multiple priorities Strong stakeholder management and communication skills Demonstrable experience delivering IT strategies and road maps About You You are driven by using technology to create positive business outcomes and you understand how important technology and systems are to successful business operations 5 years+ of experience leading an IT department and team management You'll have worked in a logistics, manufacturing or similar fast paced environment where you've been subject to challenging deadlines and delivering technology that's robust Deployed a service driven management approach using frameworks such as ITIL A strong understanding of support infrastructure and experience of business systems deployment and change Have a technical understanding that allows you to guide, challenge and arbitrate on technical & architectural decisions. Experience with the management of Microsoft 365 and cloud services A good understanding of cyber security best practice as well as IT governance Excellent stakeholder management and communication up to Board level Why Us? We believe in taking great care of our team. When you join us at our AMCO Park head office in Redditch, you will enjoy: Time to Unwind: 25 days holiday (plus bank holidays), with an option to purchase up to 5 additional days. Financial Perks: A Competitive Salary of £60-65k per annum, depending on experience, with Pension scheme Health & Wellbeing: Comprehensive healthcare cash plans (covering dental, optical, and physio), digital access to GP appointments, and life insurance The Culture: A flat management structure where your voice is heard quickly, plus a packed social calendar of events! NO AGENCIES PLEASE Please note, we are unable to provide employment sponsorship to candidates. To Apply If you feel you are a suitable candidate and would like to work for AMCO, please click apply to be redirected to our website to complete your application.
Aug 25, 2026
Full time
Head of IT Location: Redditch Salary: £60,000 per annum Vacancy Type: Permanent, Full Time(40 hours per week) An exciting opportunity has arisen for a Head of IT to drive technological advancement for our customers and our team. Amco is a £60m turnover, Redditch based, global logistics specialist across 4 sites, providing supply chain solutions that support the critical movement of goods worldwide by road, sea, air, and rail. We serve a wide range of industries, including electronics, food, and industrial, and are also specialists in automotive parts logistics, working closely with luxury vehicle manufacturers. Technology is a core enabler of our business, and we invest consistently to build on our capabilities, serve our customers and team, and remain at the leading edge of innovation in a competitive market. Leading a small team of specialists, the Head of IT will oversee our day-to-day internal systems, collaborate with the Senior Management team and Directors to ensure smooth operations, and develop strategic road maps for technology development. The role will also involve overseeing key projects and driving innovation across the business. Key focus areas are Service Delivery, Digitalisation, AI & Information Security IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for service issues Provide technical guidance across infrastructure, cloud services, and security Ensure robust cyber security and compliance practices are in place Strategy & Road mapping Own and deliver an IT road map that supports the businesses objectives Lead IT projects, including development, infrastructure upgrades, and integrations Identify opportunities for innovation, automation, efficiency and AI initiatives Manage budgets, vendors, and third-party relationships Leadership & Operations Proven experience managing IT operations in a fast-paced organisation Experience running a busy IT service function managing multiple priorities Strong stakeholder management and communication skills Demonstrable experience delivering IT strategies and road maps About You You are driven by using technology to create positive business outcomes and you understand how important technology and systems are to successful business operations 5 years+ of experience leading an IT department and team management You'll have worked in a logistics, manufacturing or similar fast paced environment where you've been subject to challenging deadlines and delivering technology that's robust Deployed a service driven management approach using frameworks such as ITIL A strong understanding of support infrastructure and experience of business systems deployment and change Have a technical understanding that allows you to guide, challenge and arbitrate on technical & architectural decisions. Experience with the management of Microsoft 365 and cloud services A good understanding of cyber security best practice as well as IT governance Excellent stakeholder management and communication up to Board level Why Us? We believe in taking great care of our team. When you join us at our AMCO Park head office in Redditch, you will enjoy: Time to Unwind: 25 days holiday (plus bank holidays), with an option to purchase up to 5 additional days. Financial Perks: A Competitive Salary of £60-65k per annum, depending on experience, with Pension scheme Health & Wellbeing: Comprehensive healthcare cash plans (covering dental, optical, and physio), digital access to GP appointments, and life insurance The Culture: A flat management structure where your voice is heard quickly, plus a packed social calendar of events! NO AGENCIES PLEASE Please note, we are unable to provide employment sponsorship to candidates. To Apply If you feel you are a suitable candidate and would like to work for AMCO, please click apply to be redirected to our website to complete your application.
At Nobilia, we're passionate about innovation, quality and creating exceptional customer experiences. As Europe's largest kitchen manufacturer, we combine cutting-edge technology with industry-leading design to deliver inspiring living spaces across the world. Nobilia UK and Kutchenhaus continue to grow, and we're looking for a motivated and curious Digital & AI Support Technician Apprentice to join our IT team in Rochdale. About the role: You'll be the first point of contact for colleagues requiring IT support and will play an important role in helping the business adopt and maximise the benefits of digital and AI technologies. Working alongside experienced IT professionals, you'll gain exposure to a wide range of technologies including Microsoft 365, Microsoft Intune, Entra ID, service management platforms and AI-powered tools such as Microsoft Copilot. This is an exciting opportunity to join a globally recognised business at a time when digital innovation and AI are transforming the way we work. If you're passionate about technology, eager to learn and ready to begin a rewarding career in IT, we'd love to hear from you. What you'll be doing: Providing first-line IT support for hardware, software and digital tool enquiries Supporting colleagues across our head office and showroom network with the effective use of approved AI tools and technologies Assisting with the setup, deployment and maintenance of laptops, mobile devices and user accounts Supporting employee onboarding and offboarding processes Creating and maintaining user guides, knowledge articles and IT documentation Monitoring IT systems and escalating incidents where required Working with third-party IT providers and helping track service performance Supporting digital transformation and AI implementation projects across the UK business Maintaining accurate records within our IT service management platform Applying information security best practices and supporting GDPR compliance Collaborating with colleagues in both the UK and Nobilia Group IT teams What you'll learn: Through your apprenticeship and day-to-day responsibilities, you'll develop skills in: IT service support and troubleshooting Microsoft technologies and endpoint management Cyber security and data protection Digital communications and collaboration tools AI-assisted working practices and business applications Digital transformation project support What we're looking for: An interest in technology, digital tools and AI Familiarity with Windows 10/11 and Microsoft 365 applications such as Word, Excel, Outlook and Teams Strong problem-solving skills and a logical approach to tasks Good written and verbal communication skills A willingness to learn and work within established processes A positive, professional and customer-focused approach We're more interested in attitude, enthusiasm and potential than previous professional experience. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, shifts between 8am - 6pm. Initially you will work 5 days per week in the office, moving to 4 days and 1 from home following probation. What we offer: In addition to a structured apprenticeship programme and ongoing support from experienced mentors, you'll benefit from: Competitive apprentice salary 25 days annual leave plus bank holidays Company pension scheme Employee assistance programme Career development and progression opportunities Exposure to cutting-edge digital and AI technologies On-the-job learning alongside experienced IT professionals Free onsite parking Staff discounts and employee benefits platform A collaborative and supportive working environment Opportunities to travel to UK showrooms and, on occasion, Germany as part of your professional development Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Aug 24, 2026
Full time
At Nobilia, we're passionate about innovation, quality and creating exceptional customer experiences. As Europe's largest kitchen manufacturer, we combine cutting-edge technology with industry-leading design to deliver inspiring living spaces across the world. Nobilia UK and Kutchenhaus continue to grow, and we're looking for a motivated and curious Digital & AI Support Technician Apprentice to join our IT team in Rochdale. About the role: You'll be the first point of contact for colleagues requiring IT support and will play an important role in helping the business adopt and maximise the benefits of digital and AI technologies. Working alongside experienced IT professionals, you'll gain exposure to a wide range of technologies including Microsoft 365, Microsoft Intune, Entra ID, service management platforms and AI-powered tools such as Microsoft Copilot. This is an exciting opportunity to join a globally recognised business at a time when digital innovation and AI are transforming the way we work. If you're passionate about technology, eager to learn and ready to begin a rewarding career in IT, we'd love to hear from you. What you'll be doing: Providing first-line IT support for hardware, software and digital tool enquiries Supporting colleagues across our head office and showroom network with the effective use of approved AI tools and technologies Assisting with the setup, deployment and maintenance of laptops, mobile devices and user accounts Supporting employee onboarding and offboarding processes Creating and maintaining user guides, knowledge articles and IT documentation Monitoring IT systems and escalating incidents where required Working with third-party IT providers and helping track service performance Supporting digital transformation and AI implementation projects across the UK business Maintaining accurate records within our IT service management platform Applying information security best practices and supporting GDPR compliance Collaborating with colleagues in both the UK and Nobilia Group IT teams What you'll learn: Through your apprenticeship and day-to-day responsibilities, you'll develop skills in: IT service support and troubleshooting Microsoft technologies and endpoint management Cyber security and data protection Digital communications and collaboration tools AI-assisted working practices and business applications Digital transformation project support What we're looking for: An interest in technology, digital tools and AI Familiarity with Windows 10/11 and Microsoft 365 applications such as Word, Excel, Outlook and Teams Strong problem-solving skills and a logical approach to tasks Good written and verbal communication skills A willingness to learn and work within established processes A positive, professional and customer-focused approach We're more interested in attitude, enthusiasm and potential than previous professional experience. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, shifts between 8am - 6pm. Initially you will work 5 days per week in the office, moving to 4 days and 1 from home following probation. What we offer: In addition to a structured apprenticeship programme and ongoing support from experienced mentors, you'll benefit from: Competitive apprentice salary 25 days annual leave plus bank holidays Company pension scheme Employee assistance programme Career development and progression opportunities Exposure to cutting-edge digital and AI technologies On-the-job learning alongside experienced IT professionals Free onsite parking Staff discounts and employee benefits platform A collaborative and supportive working environment Opportunities to travel to UK showrooms and, on occasion, Germany as part of your professional development Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Senior SOC Engineer - Remote Location: Home-based - two days a month in the office (SE location) all travel paid Salary: Up to £70,000 Type: Permanent, full time Hours: Monday to Friday, 9:00am - 5:30pm - no shifts, no on-call This is a genuinely home-based role. Two days a month on site in Basingstoke, with travel and expenses covered in full. The role This is a build role, not a monitoring one. You'll be the engineer behind the SOC - designing and running the Microsoft security platform the analysts depend on. If you've spent time in a SOC wishing you could fix the tooling rather than work around it, this is that job. You'll join an established Security Operations team as new headcount, reporting to the Lead SOC Engineer. This is a managed security service provider, so you'll see a far wider range of customer environments and problems than any single in-house SOC would give you - and you'll lead the engineering side of onboarding new customers onto the platform. What you'll be doing Designing and maintaining the SIEM and XDR platform - data ingestion, log parsing and normalisation, retention, performance Writing and tuning detections in KQL, and building automation to cut manual analyst effort Scripting custom connectors and integrations across the security toolset Leading the technical onboarding of new customers alongside SOC Operations Acting as senior escalation for complex engineering issues Supporting and mentoring engineers and analysts across the team What we're looking for Around 3-5 years in a Security Operations Centre in an engineering or platform capacity Strong Microsoft Sentinel experience, with confident KQL Hands-on with Microsoft Defender and the wider Microsoft security stack - Intune, Entra ID, Defender for Endpoint Exposure to endpoint tooling such as CrowdStrike, Carbon Black or Darktrace Scripting in Python or PowerShell for automation and log analysis Some vulnerability management experience - Tenable, Rapid7, Qualys or similar Automation and orchestration exposure - Logic Apps, Cortex XSOAR or similar - is welcome but not essential Eligible for UK SC or DV security clearance - essential Experience at an MSSP, MDR provider or security reseller is a real advantage, though we're equally happy to hear from strong in-house SOC engineers. You don't need every tool on this list. Strong Sentinel and KQL with a willingness to develop the rest is enough. What's on offer Up to £65,000 depending on experience Fully home-based, with two paid trips a month to Basingstoke Genuine 9-to-5 - no shift rota, no on-call New headcount in a growing team Access to lab environments, cyber ranges and hands-on training labs Certification and training support with a clear technical progression path Exposure to enterprise security estates across multiple industries How to apply Apply through Reed with an up-to-date CV, or get in touch for a confidential conversation. Fazer Recruitment is acting as an employment agency in relation to this vacancy.
Aug 24, 2026
Full time
Senior SOC Engineer - Remote Location: Home-based - two days a month in the office (SE location) all travel paid Salary: Up to £70,000 Type: Permanent, full time Hours: Monday to Friday, 9:00am - 5:30pm - no shifts, no on-call This is a genuinely home-based role. Two days a month on site in Basingstoke, with travel and expenses covered in full. The role This is a build role, not a monitoring one. You'll be the engineer behind the SOC - designing and running the Microsoft security platform the analysts depend on. If you've spent time in a SOC wishing you could fix the tooling rather than work around it, this is that job. You'll join an established Security Operations team as new headcount, reporting to the Lead SOC Engineer. This is a managed security service provider, so you'll see a far wider range of customer environments and problems than any single in-house SOC would give you - and you'll lead the engineering side of onboarding new customers onto the platform. What you'll be doing Designing and maintaining the SIEM and XDR platform - data ingestion, log parsing and normalisation, retention, performance Writing and tuning detections in KQL, and building automation to cut manual analyst effort Scripting custom connectors and integrations across the security toolset Leading the technical onboarding of new customers alongside SOC Operations Acting as senior escalation for complex engineering issues Supporting and mentoring engineers and analysts across the team What we're looking for Around 3-5 years in a Security Operations Centre in an engineering or platform capacity Strong Microsoft Sentinel experience, with confident KQL Hands-on with Microsoft Defender and the wider Microsoft security stack - Intune, Entra ID, Defender for Endpoint Exposure to endpoint tooling such as CrowdStrike, Carbon Black or Darktrace Scripting in Python or PowerShell for automation and log analysis Some vulnerability management experience - Tenable, Rapid7, Qualys or similar Automation and orchestration exposure - Logic Apps, Cortex XSOAR or similar - is welcome but not essential Eligible for UK SC or DV security clearance - essential Experience at an MSSP, MDR provider or security reseller is a real advantage, though we're equally happy to hear from strong in-house SOC engineers. You don't need every tool on this list. Strong Sentinel and KQL with a willingness to develop the rest is enough. What's on offer Up to £65,000 depending on experience Fully home-based, with two paid trips a month to Basingstoke Genuine 9-to-5 - no shift rota, no on-call New headcount in a growing team Access to lab environments, cyber ranges and hands-on training labs Certification and training support with a clear technical progression path Exposure to enterprise security estates across multiple industries How to apply Apply through Reed with an up-to-date CV, or get in touch for a confidential conversation. Fazer Recruitment is acting as an employment agency in relation to this vacancy.
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Aug 24, 2026
Full time
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
IT Programme Manager London 3 Months Up to £750 per day (Outside IR35) A well-established and highly profitable engineering business is seeking an experienced IT Programme Manager to support a portfolio of strategic technology initiatives on an initial 3-month contract. This is a high-profile opportunity to lead multiple business-critical programmes within an organisation undergoing significant digital transformation and an ambitious acquisition strategy. You'll play a key role in delivering complex technology change across IT, infrastructure, cloud, cyber security and enterprise applications, ensuring programmes remain on track and aligned with wider business objectives. Working closely with the Head of IT PMO, Executive Leadership, IT teams and third-party delivery partners, you'll provide hands-on programme leadership across multiple concurrent workstreams. Responsibilities Lead multiple complex IT and business transformation programmes across Digital Transformation, Cyber Security, Infrastructure, Cloud and Enterprise Applications. Deliver strategic initiatives including cloud transformation, infrastructure modernisation, AI adoption and enterprise application programmes. Manage multiple concurrent projects and workstreams, ensuring strong governance, risk management and successful delivery. Develop and maintain programme roadmaps, budgets, resource plans and delivery schedules. Lead cyber security programmes including ISO 27001, Cyber Essentials Plus and resilience initiatives. Oversee enterprise application projects including ERP, HR, CRM, Service Management and systems integration. Manage third-party suppliers, systems integrators and outsourced delivery partners. Ensure programme governance, financial control, reporting and benefits realisation across all workstreams. Present programme updates, risks and investment proposals to Executive Leadership and Steering Committees. Build strong relationships across business and technology teams, influencing senior stakeholders to drive successful outcomes. Provide leadership and direction to Project Managers, Business Analysts and wider programme teams. Support the IT PMO in embedding programme management best practice. Requirements Proven experience delivering large-scale IT and business transformation programmes within complex enterprise environments. Strong background delivering infrastructure, cloud, cyber security and enterprise application programmes. Experience managing multiple concurrent projects and workstreams. Strong programme governance, financial management and risk management expertise. Experience managing third-party suppliers, systems integrators and external delivery partners. Excellent stakeholder management skills, with experience presenting to Executive Leadership and Steering Committees. Experience leading cross-functional teams within matrix organisations. Demonstrable experience managing programme budgets exceeding £1m. MSP, PgMP or equivalent Programme Management qualification desirable. PRINCE2, PMP or equivalent Project Management qualification desirable.
Aug 24, 2026
Full time
IT Programme Manager London 3 Months Up to £750 per day (Outside IR35) A well-established and highly profitable engineering business is seeking an experienced IT Programme Manager to support a portfolio of strategic technology initiatives on an initial 3-month contract. This is a high-profile opportunity to lead multiple business-critical programmes within an organisation undergoing significant digital transformation and an ambitious acquisition strategy. You'll play a key role in delivering complex technology change across IT, infrastructure, cloud, cyber security and enterprise applications, ensuring programmes remain on track and aligned with wider business objectives. Working closely with the Head of IT PMO, Executive Leadership, IT teams and third-party delivery partners, you'll provide hands-on programme leadership across multiple concurrent workstreams. Responsibilities Lead multiple complex IT and business transformation programmes across Digital Transformation, Cyber Security, Infrastructure, Cloud and Enterprise Applications. Deliver strategic initiatives including cloud transformation, infrastructure modernisation, AI adoption and enterprise application programmes. Manage multiple concurrent projects and workstreams, ensuring strong governance, risk management and successful delivery. Develop and maintain programme roadmaps, budgets, resource plans and delivery schedules. Lead cyber security programmes including ISO 27001, Cyber Essentials Plus and resilience initiatives. Oversee enterprise application projects including ERP, HR, CRM, Service Management and systems integration. Manage third-party suppliers, systems integrators and outsourced delivery partners. Ensure programme governance, financial control, reporting and benefits realisation across all workstreams. Present programme updates, risks and investment proposals to Executive Leadership and Steering Committees. Build strong relationships across business and technology teams, influencing senior stakeholders to drive successful outcomes. Provide leadership and direction to Project Managers, Business Analysts and wider programme teams. Support the IT PMO in embedding programme management best practice. Requirements Proven experience delivering large-scale IT and business transformation programmes within complex enterprise environments. Strong background delivering infrastructure, cloud, cyber security and enterprise application programmes. Experience managing multiple concurrent projects and workstreams. Strong programme governance, financial management and risk management expertise. Experience managing third-party suppliers, systems integrators and external delivery partners. Excellent stakeholder management skills, with experience presenting to Executive Leadership and Steering Committees. Experience leading cross-functional teams within matrix organisations. Demonstrable experience managing programme budgets exceeding £1m. MSP, PgMP or equivalent Programme Management qualification desirable. PRINCE2, PMP or equivalent Project Management qualification desirable.
Date Posted: 2026-08-13 Country: United Kingdom Location: Warminster, Wiltshire Position Role Type: Hybrid At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Facilitation and Administration Service Lead Be at the forefront of transforming British Army training. About us: At OMNIA Training, we've brought together some of the UK's most innovative defence training organisations under one powerful mission: to transform the British Army's training system and create the best-trained Army in the world. OMNIA are redefining the British Army's collective training. To do that, we are looking for the best and brightest minds from across the UK. We are backed by British innovation and powered by world-class experts, like you. OMNIA is at the heart of the UK's bold Land Industrial Strategy. The role: This is more than a job - it's a mission. You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army. Every person in our team plays a critical role in delivering OMNIA's vision; designing, delivering, and transforming collective training so the British Army is ready to fight and win. You'll work in a matrix organisation and report operationally through OMNIA Training Support Branch and functionally through the Raytheon UK Engineering Management team. Ultimately, you'll work for the British Army, championing innovation, and helping shape the future of military collective training. The Facilitation and Administration (F&A) Lead will lead the F&A team within the OMNIA Training Organisation. This position is critical to the successful delivery of the Collective Training Transformation Programme (CTTP), ensuring that collective training is delivered to meet the British Army's needs. The F&A Service supports exercise planning and execution, manages the use of the Electromagnetic Spectrum, co-ordinates logistic and real life support services to set up exercises in locations both UK and Overseas. The successful candidate will be a key member of the Training Support Branch responsible for building the F&A team, forging links with the Training Delivery team, integrating with Military workforce, managing change, and ensuring that training solutions are appropriately co-ordinated and resourced. Key Responsibilities: Lead the Facilitation and Administration Service Team Oversee the planning, development and implementation of tailored exercise support solutions for Collective Training Events. Ensuring the processes that support the design and delivery of collective training are in place and updated to reflect changes in the Force Preparation Schedule. Deputise for Head Training Support when required. Collaborate with all stakeholders to ensure training support is aligned to the current operational environment, the pacing threat and current British Army Doctrine. Oversee the design, integration, and implementation of training support solutions across the programme. Direct liaison with Logistic Support and Real Life Support providers both within Omnia Training and across the wider army and industry. Ensure governance, risk management, and compliance standards are met throughout the transformation lifecycle. Build and lead cross-functional team, fostering a culture of innovation, agility, and continuous improvement. Monitor and report on progress, risks, and outcomes to Training Support leadership. Any other duties required to develop and support the F&A Service. Who we are looking for: We're after individuals who want to serve. You'll have a mission focus, and the enthusiasm and drive to 'get things done'. You'll want to work in collaboration with other defence training organisations, and the British Army. You won't let bureaucracy get in the way of what needs to be done, you'll learn lessons and share these lessons across the team. You won't necessarily have a military background, but you'll understand what it means to serve and to put the mission first. Essential Skills and Experience: Proven experience in designing Collective Training Exercise Support Solutions for the British Army training. Strong background in Log IS and technical support solutions. Deep understanding of management methodologies and best practices. Demonstrated ability to manage multiple stakeholders and influence at all levels of an organisation. Experience in programme governance, risk management, and benefits realisation. Excellent communication, leadership, and strategic thinking skills. Demonstrate attention to detail, a passion for quality and be able to plan and multitask. Adopt a flexible approach to the role, adapt to evolving priorities. Experience working in or with public sector or defence-related programmes. Desirable Skills and Experience: Experience with training both in the UK and overseas. Familiarity with data-driven decision-making and digital transformation tools. Knowledge and practical experience of UK Ministry of Defence procedures and policies. Ability to foster innovation and drive cultural change within large organisations. Experience in managing vendor relationships and third-party delivery partners. What we offer: Be Part of a Groundbreaking Mission Join the UK's most advanced defence training alliance, where industry experts converge to push boundaries and deliver excellence. A Culture Built on Collaboration Work in an inclusive, high-performing team that celebrates ideas, supports growth, and is laser-focused on delivering results. Team dynamics You will be part of a team that works together, across multiple organisations united in one mission. Work Across Borders, United in Purpose Operate across organisations with one shared goal - improving capability across all domains. Drive Innovation Your voice matters. We champion new ideas, welcome change, and believe in continuous improvement with a growth mind-set. Shape the Future Play a crucial role in a long-term, future-facing programme with real-world impact on national defence. Career Growth & Benefits Enjoy a strong benefits package, ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner. Career Growth & Benefits Enjoy a strong benefits package, ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner. OMNIA Training and its partners are proud to be an equal opportunity employer. We welcome applicants of all backgrounds and identities - what matters is your passion, your expertise, and your dedication to the mission. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.
Aug 24, 2026
Full time
Date Posted: 2026-08-13 Country: United Kingdom Location: Warminster, Wiltshire Position Role Type: Hybrid At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Facilitation and Administration Service Lead Be at the forefront of transforming British Army training. About us: At OMNIA Training, we've brought together some of the UK's most innovative defence training organisations under one powerful mission: to transform the British Army's training system and create the best-trained Army in the world. OMNIA are redefining the British Army's collective training. To do that, we are looking for the best and brightest minds from across the UK. We are backed by British innovation and powered by world-class experts, like you. OMNIA is at the heart of the UK's bold Land Industrial Strategy. The role: This is more than a job - it's a mission. You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army. Every person in our team plays a critical role in delivering OMNIA's vision; designing, delivering, and transforming collective training so the British Army is ready to fight and win. You'll work in a matrix organisation and report operationally through OMNIA Training Support Branch and functionally through the Raytheon UK Engineering Management team. Ultimately, you'll work for the British Army, championing innovation, and helping shape the future of military collective training. The Facilitation and Administration (F&A) Lead will lead the F&A team within the OMNIA Training Organisation. This position is critical to the successful delivery of the Collective Training Transformation Programme (CTTP), ensuring that collective training is delivered to meet the British Army's needs. The F&A Service supports exercise planning and execution, manages the use of the Electromagnetic Spectrum, co-ordinates logistic and real life support services to set up exercises in locations both UK and Overseas. The successful candidate will be a key member of the Training Support Branch responsible for building the F&A team, forging links with the Training Delivery team, integrating with Military workforce, managing change, and ensuring that training solutions are appropriately co-ordinated and resourced. Key Responsibilities: Lead the Facilitation and Administration Service Team Oversee the planning, development and implementation of tailored exercise support solutions for Collective Training Events. Ensuring the processes that support the design and delivery of collective training are in place and updated to reflect changes in the Force Preparation Schedule. Deputise for Head Training Support when required. Collaborate with all stakeholders to ensure training support is aligned to the current operational environment, the pacing threat and current British Army Doctrine. Oversee the design, integration, and implementation of training support solutions across the programme. Direct liaison with Logistic Support and Real Life Support providers both within Omnia Training and across the wider army and industry. Ensure governance, risk management, and compliance standards are met throughout the transformation lifecycle. Build and lead cross-functional team, fostering a culture of innovation, agility, and continuous improvement. Monitor and report on progress, risks, and outcomes to Training Support leadership. Any other duties required to develop and support the F&A Service. Who we are looking for: We're after individuals who want to serve. You'll have a mission focus, and the enthusiasm and drive to 'get things done'. You'll want to work in collaboration with other defence training organisations, and the British Army. You won't let bureaucracy get in the way of what needs to be done, you'll learn lessons and share these lessons across the team. You won't necessarily have a military background, but you'll understand what it means to serve and to put the mission first. Essential Skills and Experience: Proven experience in designing Collective Training Exercise Support Solutions for the British Army training. Strong background in Log IS and technical support solutions. Deep understanding of management methodologies and best practices. Demonstrated ability to manage multiple stakeholders and influence at all levels of an organisation. Experience in programme governance, risk management, and benefits realisation. Excellent communication, leadership, and strategic thinking skills. Demonstrate attention to detail, a passion for quality and be able to plan and multitask. Adopt a flexible approach to the role, adapt to evolving priorities. Experience working in or with public sector or defence-related programmes. Desirable Skills and Experience: Experience with training both in the UK and overseas. Familiarity with data-driven decision-making and digital transformation tools. Knowledge and practical experience of UK Ministry of Defence procedures and policies. Ability to foster innovation and drive cultural change within large organisations. Experience in managing vendor relationships and third-party delivery partners. What we offer: Be Part of a Groundbreaking Mission Join the UK's most advanced defence training alliance, where industry experts converge to push boundaries and deliver excellence. A Culture Built on Collaboration Work in an inclusive, high-performing team that celebrates ideas, supports growth, and is laser-focused on delivering results. Team dynamics You will be part of a team that works together, across multiple organisations united in one mission. Work Across Borders, United in Purpose Operate across organisations with one shared goal - improving capability across all domains. Drive Innovation Your voice matters. We champion new ideas, welcome change, and believe in continuous improvement with a growth mind-set. Shape the Future Play a crucial role in a long-term, future-facing programme with real-world impact on national defence. Career Growth & Benefits Enjoy a strong benefits package, ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner. Career Growth & Benefits Enjoy a strong benefits package, ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner. OMNIA Training and its partners are proud to be an equal opportunity employer. We welcome applicants of all backgrounds and identities - what matters is your passion, your expertise, and your dedication to the mission. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Aug 24, 2026
Full time
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Role: Senior Crime Paralegal - Police Station Accreditation Duncan Lewis Solicitors is seeking a motivated talented and higly experienced Crime Paralegal to join our highly regarded Crime Department. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Ranked by Chambers & Partners, our highly regarded Crime Department provides expert representation at every stage of the criminal justice process. Our team includes accredited Police Station Representatives and Higher Courts Advocates, offering 24/7 advice and representation in matters ranging from police investigations to serious and complex Crown Court cases. We regularly represent clients before the Youth Court, Magistrates' Court, Crown Court, and Court of Appeal, and have extensive experience handling high-profile cases, appeals against conviction and sentence, judicial reviews, and applications to the Criminal Cases Review Commission. Duties and responsibilities As a Senior Crime Paralegal, you will play a key role in supporting solicitors on complex criminal matters while independently undertaking police station attendances and managing your own caseload of criminal defence matters where appropriate. Report directly to the Department Director and assist with the management of complex criminal cases. Provide accredited representation and advice to clients at police stations, including out-of-hours call-outs where required. Manage a varied caseload of criminal matters, including Legal Aid Agency (LAA) funded and privately funded work. Attend clients, take detailed instructions, and prepare cases from initial investigation through to trial. Liaise with clients, counsel, courts, police, prosecution agencies, experts, and other third parties. Prepare legal documentation, witness statements, case summaries, defence statements, and trial bundles. Review, analyse, and process evidence Prepare and submit Legal Aid applications and ensure compliance with Legal Aid Agency requirements. Assist solicitors and advocates with trial preparation, conferences, and court hearings. Attend Magistrates' Courts, Crown Courts, and other tribunals as required. Maintain accurate time recording and file management records. Ensure full compliance with SRA standards, regulatory requirements, departmental procedures, and quality standards. Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Deliver outstanding client care and support clients throughout criminal proceedings with professionalism, sensitivity, and discretion. Ensuring compliance with file management. Experience and qualifications This role is ideally suited to a candidate with substantial criminal defence experience who is confident working in a fast-paced environment, handling sensitive matters, and providing exceptional support to clients throughout the criminal justice process. A strong academic background with a Law degree Police Station Accreditation (essential). Significant experience working within Criminal Defence Law. Proven experience as a Crime Paralegal, Criminal Caseworker, Police Station Representative, or Criminal Defence Advisor. Strong knowledge of criminal procedure, criminal evidence, and the criminal justice system. Experience handling a broad range of criminal matters, including serious and complex cases. Ability to confidently attend and represent clients at police stations independently. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Excellent IT Skills -familiar with Microsoft Office applications and document management skills Benefits Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 24, 2026
Full time
Role: Senior Crime Paralegal - Police Station Accreditation Duncan Lewis Solicitors is seeking a motivated talented and higly experienced Crime Paralegal to join our highly regarded Crime Department. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Ranked by Chambers & Partners, our highly regarded Crime Department provides expert representation at every stage of the criminal justice process. Our team includes accredited Police Station Representatives and Higher Courts Advocates, offering 24/7 advice and representation in matters ranging from police investigations to serious and complex Crown Court cases. We regularly represent clients before the Youth Court, Magistrates' Court, Crown Court, and Court of Appeal, and have extensive experience handling high-profile cases, appeals against conviction and sentence, judicial reviews, and applications to the Criminal Cases Review Commission. Duties and responsibilities As a Senior Crime Paralegal, you will play a key role in supporting solicitors on complex criminal matters while independently undertaking police station attendances and managing your own caseload of criminal defence matters where appropriate. Report directly to the Department Director and assist with the management of complex criminal cases. Provide accredited representation and advice to clients at police stations, including out-of-hours call-outs where required. Manage a varied caseload of criminal matters, including Legal Aid Agency (LAA) funded and privately funded work. Attend clients, take detailed instructions, and prepare cases from initial investigation through to trial. Liaise with clients, counsel, courts, police, prosecution agencies, experts, and other third parties. Prepare legal documentation, witness statements, case summaries, defence statements, and trial bundles. Review, analyse, and process evidence Prepare and submit Legal Aid applications and ensure compliance with Legal Aid Agency requirements. Assist solicitors and advocates with trial preparation, conferences, and court hearings. Attend Magistrates' Courts, Crown Courts, and other tribunals as required. Maintain accurate time recording and file management records. Ensure full compliance with SRA standards, regulatory requirements, departmental procedures, and quality standards. Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Deliver outstanding client care and support clients throughout criminal proceedings with professionalism, sensitivity, and discretion. Ensuring compliance with file management. Experience and qualifications This role is ideally suited to a candidate with substantial criminal defence experience who is confident working in a fast-paced environment, handling sensitive matters, and providing exceptional support to clients throughout the criminal justice process. A strong academic background with a Law degree Police Station Accreditation (essential). Significant experience working within Criminal Defence Law. Proven experience as a Crime Paralegal, Criminal Caseworker, Police Station Representative, or Criminal Defence Advisor. Strong knowledge of criminal procedure, criminal evidence, and the criminal justice system. Experience handling a broad range of criminal matters, including serious and complex cases. Ability to confidently attend and represent clients at police stations independently. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Excellent IT Skills -familiar with Microsoft Office applications and document management skills Benefits Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
Aug 24, 2026
Full time
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Aug 24, 2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance IT Infrastructure & Cyber Security Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our IT Infrastructure & Cyber Security Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously . click apply for full job details
Proposals Co-ordinator (Nuclear)- Leatherhead (hybrid working) Leatherhead, Surrey Proposals Co-ordinator (Nuclear) Leatherhead Hybrid working - 3 days in the office, 2 days remotely. Please advise hourly Ltd company Outside IR35 - Subject to QDOS assessment Start Date - ASAP Project - Nuclear Duration - 3 - 6 months Job description : - In the civil nuclear sector, KBR primarily delivers programme management, engineering, project delivery, systems integration, technical consultancy, and decommissioning support. Our work spans the full nuclear lifecycle, from new build projects through operations, waste management and decommissioning. Our Leatherhead office is seeking an experienced Proposals Coordinator to support the growth of our Civil Nuclear business unit. The Proposals Coordinator reports to the Proposal Manager (Nuclear) and forms part of the pursuit team that works closely with sales (business development) and operations (project manager) in ensuring we offer creative, client-focused and winning proposals Roles & Responsibilities Support the proposal team throughout the bid lifecycle, from receipt of the Invitation to Tender (ITT) through to final submission. Coordinate the preparation, review and submission of bids, PQQs, SQs, framework responses and capability statements for UK nuclear and government opportunities. Prepare proposal templates and formatting to ensure compliance with client requirements and corporate branding. Manage document production activities including formatting, proofreading, version control and quality assurance of proposal documents. Track reviewer comments and coordinate the incorporation of feedback during proposal development Prepare and maintain bid documentation in accordance with corporate branding, client requirements and nuclear-sector quality standards. Maintain proposal schedules, action trackers, tender clarification logs and submission plans to ensure deadlines are achieved Arrange and support proposal kick-off meetings, reviews, workshops, and lessons learned sessions Support registrations and submissions through client procurement and e-sourcing portals, including Ariba, Jaggaer, Achilles, GCA and other nuclear-industry and government procurement systems. Assist with bid compliance reviews to ensure responses fully address tender requirements, evaluation criteria and mandatory submission requirements. Coordinate inputs from technical, commercial, legal, quality, HSE and supply chain stakeholders from inside the organisation and partners / 3rd parties Maintain and develop the proposal knowledge library, including nuclear project references, case studies, CVs, organisational charts and standard company information. Support lessons learned activities and continuous improvement initiatives across the proposals function. Assist with opportunity tracking, pipeline reporting, and bid governance activities Ensure all bid activities are undertaken with a strong focus on quality, governance, security and confidentiality. Experience and Competencies: Nuclear and Government Bids Relevant: Familiarity with nuclear industry and government procurement processes, terminology, and bid requirement framework, particularly in UK. Understanding of nuclear cybersecurity culture principles and the importance of quality, traceability and compliance. Experience of working with partners and 3rd parties in a regulated engineering, energy, defence or infrastructure environment. Previous experience supporting bids for UK nuclear clients such as Sizewell C, Sellafield Ltd, Nuclear Restoration Services, EDF, Rolls-Royce SMR or related organisations would be advantageous. General: Effectively prioritises workload and manages multiple competing deadlines. Maintains attention to detail while working in a fast-paced environment. Demonstrates strong time management and coordination skills. Builds productive working relationships across multi-disciplinary teams. Communicates clearly and professionally with stakeholders at all levels. Confidently coordinates meetings, workshops, and review activities. Maintains high standards of accuracy and document quality. Follows established processes and governance requirements. Ensures proposal submissions meet client instructions and compliance requirements. Proactively identifies issues and works collaboratively to resolve them. Demonstrates a positive, flexible, and solutions-focused approach. Willingly takes ownership of tasks and follows them through to completion. Proficient in Microsoft Office 365 applications. Experience using SharePoint and document collaboration tools. Comfortable working with databases, trackers, and reporting tools. Requirements Essential - UK national, solo nationality At least 5 years' experience in bid management, preferably in the nuclear and government sector Minimum requirement of three days in the office with flexibility to do extended hours to meet bid submission deadlines. Advanced Microsoft Word skills, strong written English and attention to detail are essential for this role.
Aug 24, 2026
Full time
Proposals Co-ordinator (Nuclear)- Leatherhead (hybrid working) Leatherhead, Surrey Proposals Co-ordinator (Nuclear) Leatherhead Hybrid working - 3 days in the office, 2 days remotely. Please advise hourly Ltd company Outside IR35 - Subject to QDOS assessment Start Date - ASAP Project - Nuclear Duration - 3 - 6 months Job description : - In the civil nuclear sector, KBR primarily delivers programme management, engineering, project delivery, systems integration, technical consultancy, and decommissioning support. Our work spans the full nuclear lifecycle, from new build projects through operations, waste management and decommissioning. Our Leatherhead office is seeking an experienced Proposals Coordinator to support the growth of our Civil Nuclear business unit. The Proposals Coordinator reports to the Proposal Manager (Nuclear) and forms part of the pursuit team that works closely with sales (business development) and operations (project manager) in ensuring we offer creative, client-focused and winning proposals Roles & Responsibilities Support the proposal team throughout the bid lifecycle, from receipt of the Invitation to Tender (ITT) through to final submission. Coordinate the preparation, review and submission of bids, PQQs, SQs, framework responses and capability statements for UK nuclear and government opportunities. Prepare proposal templates and formatting to ensure compliance with client requirements and corporate branding. Manage document production activities including formatting, proofreading, version control and quality assurance of proposal documents. Track reviewer comments and coordinate the incorporation of feedback during proposal development Prepare and maintain bid documentation in accordance with corporate branding, client requirements and nuclear-sector quality standards. Maintain proposal schedules, action trackers, tender clarification logs and submission plans to ensure deadlines are achieved Arrange and support proposal kick-off meetings, reviews, workshops, and lessons learned sessions Support registrations and submissions through client procurement and e-sourcing portals, including Ariba, Jaggaer, Achilles, GCA and other nuclear-industry and government procurement systems. Assist with bid compliance reviews to ensure responses fully address tender requirements, evaluation criteria and mandatory submission requirements. Coordinate inputs from technical, commercial, legal, quality, HSE and supply chain stakeholders from inside the organisation and partners / 3rd parties Maintain and develop the proposal knowledge library, including nuclear project references, case studies, CVs, organisational charts and standard company information. Support lessons learned activities and continuous improvement initiatives across the proposals function. Assist with opportunity tracking, pipeline reporting, and bid governance activities Ensure all bid activities are undertaken with a strong focus on quality, governance, security and confidentiality. Experience and Competencies: Nuclear and Government Bids Relevant: Familiarity with nuclear industry and government procurement processes, terminology, and bid requirement framework, particularly in UK. Understanding of nuclear cybersecurity culture principles and the importance of quality, traceability and compliance. Experience of working with partners and 3rd parties in a regulated engineering, energy, defence or infrastructure environment. Previous experience supporting bids for UK nuclear clients such as Sizewell C, Sellafield Ltd, Nuclear Restoration Services, EDF, Rolls-Royce SMR or related organisations would be advantageous. General: Effectively prioritises workload and manages multiple competing deadlines. Maintains attention to detail while working in a fast-paced environment. Demonstrates strong time management and coordination skills. Builds productive working relationships across multi-disciplinary teams. Communicates clearly and professionally with stakeholders at all levels. Confidently coordinates meetings, workshops, and review activities. Maintains high standards of accuracy and document quality. Follows established processes and governance requirements. Ensures proposal submissions meet client instructions and compliance requirements. Proactively identifies issues and works collaboratively to resolve them. Demonstrates a positive, flexible, and solutions-focused approach. Willingly takes ownership of tasks and follows them through to completion. Proficient in Microsoft Office 365 applications. Experience using SharePoint and document collaboration tools. Comfortable working with databases, trackers, and reporting tools. Requirements Essential - UK national, solo nationality At least 5 years' experience in bid management, preferably in the nuclear and government sector Minimum requirement of three days in the office with flexibility to do extended hours to meet bid submission deadlines. Advanced Microsoft Word skills, strong written English and attention to detail are essential for this role.
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
Location Bristol, London, Manchester About the job Job summary This role will require the post holder to have SC clearance to start and may be required to undergo Developed Vetting (DV) once in post, therefore successful candidates will be expected to either hold this or be willing to undertake the DV clearance process once in post. More information on DV clearance is linked here The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes andprocuringfor growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description As Head of Cyber Security Risk Management for One Login and Digital Identity you will play a central role in protecting the UK's current and future digital identity ecosystem. At scale, One Login will be the front door for millions of users to access digital public services. Security, reliability and resilience are absolutely critical to delivering our mission. This is a high profile role, suited to an experienced security leader with a track record of setting direction and running security risk, governance and assurance for a complex area. As Head of Cyber Security Risk Management you will have oversight for the Digital Identity Cyber Information Assurance team, taking responsibility for the governance, risk management, compliance and 3rd party assurance. In addition, you will be responsible for: governance, risk and assurance leadership: building civil servant capability to run a mature, responsive cyber assurance team, working in collaboration with One Logins dedicated Security Operations, Security Design & Architecture, Pods (developer teams) and wider GDS and DSIT cyber teams. Work in partnership with GDS (Privacy, Information Assurance, Security Architecture, Cyber), GSG, CDIO Cyber, NCSC and other government departments governance, risk and assurance: lead design, implementation and operating of information security governance frameworks aligned to DSIT and regulatory context. Ensure the team provides independent information assurance across the One Login Programme but work closely with the GDS Infosec team for second line assurance. Build and lead the third party and supply chain assurance strategy. Maintain and innovate the current risk management board ensuring present risk positions are clearly communicated to the senior leadership team (SLT). multi tier assurance: work closely with the GDS Infosec Team to support 2nd line assurance. Build and manage an integrated governance process which has a unified risk perspective enabling both first and second line assurance to work on a common understanding of the risk posture. Drive proactive engagement across both teams to stop any siloed forming and make sure the risk development lifecycle is balanced. policy & standards: develop and maintain security policies, standards frameworks, and governance processes aligned to government and industry best practice for complex cloud-native environments assurance & remediation: drive security assurance activities across One Login programmes, suppliers, and operational services, including audits, assessments, and ensuring timely remediation within required SLOs stakeholder collaboration: build strong relationships with key stakeholders-including GDS (Privacy, Information Assurance, Security Architecture), GSG, CDIO Cyber, and NCSC-to embed security into delivery, architecture, procurement, and operational decision making compliance & frameworks: ensure all operations meet stringent UK Government security requirements by supporting regulatory and contractual compliance activities, including alignment to standards such as NIST, CAF, and GovAssure governance & reporting: establish and maintain operational metrics to produce clear, meaningful reporting and dashboards that measure the programme's threat posture and support executive decision making security culture leadership : working in close collaboration with the Head of Product Security and Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Person specification We're interested in people who have experience and knowledge of most of the following: a strong track record of experience leading security governance, assurance, risk, or compliance functions, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product in-depth knowledge of government security standards, frameworks, and assurance approaches, with demonstrable success applying frameworks such as CAF, NIST 800-53, GovAssure, and Secure by Design Principles experience developing and implementing security policies and control frameworks in complex cloud-native environments and serverless architectures ability to communicate complex security concepts clearly and establish effective working relationships with key security stakeholders, including technical and non-technical specialists across organisational boundaries strong analytical, reporting, and risk management capabilities, including building governance dashboards and executive-level assurance reporting understanding of supplier assurance, vulnerability management, and experience integrating governance with security operational integration. hold recognised cyber security certifications such as CISSP, CISM, or CRISC
Aug 24, 2026
Full time
Location Bristol, London, Manchester About the job Job summary This role will require the post holder to have SC clearance to start and may be required to undergo Developed Vetting (DV) once in post, therefore successful candidates will be expected to either hold this or be willing to undertake the DV clearance process once in post. More information on DV clearance is linked here The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes andprocuringfor growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description As Head of Cyber Security Risk Management for One Login and Digital Identity you will play a central role in protecting the UK's current and future digital identity ecosystem. At scale, One Login will be the front door for millions of users to access digital public services. Security, reliability and resilience are absolutely critical to delivering our mission. This is a high profile role, suited to an experienced security leader with a track record of setting direction and running security risk, governance and assurance for a complex area. As Head of Cyber Security Risk Management you will have oversight for the Digital Identity Cyber Information Assurance team, taking responsibility for the governance, risk management, compliance and 3rd party assurance. In addition, you will be responsible for: governance, risk and assurance leadership: building civil servant capability to run a mature, responsive cyber assurance team, working in collaboration with One Logins dedicated Security Operations, Security Design & Architecture, Pods (developer teams) and wider GDS and DSIT cyber teams. Work in partnership with GDS (Privacy, Information Assurance, Security Architecture, Cyber), GSG, CDIO Cyber, NCSC and other government departments governance, risk and assurance: lead design, implementation and operating of information security governance frameworks aligned to DSIT and regulatory context. Ensure the team provides independent information assurance across the One Login Programme but work closely with the GDS Infosec team for second line assurance. Build and lead the third party and supply chain assurance strategy. Maintain and innovate the current risk management board ensuring present risk positions are clearly communicated to the senior leadership team (SLT). multi tier assurance: work closely with the GDS Infosec Team to support 2nd line assurance. Build and manage an integrated governance process which has a unified risk perspective enabling both first and second line assurance to work on a common understanding of the risk posture. Drive proactive engagement across both teams to stop any siloed forming and make sure the risk development lifecycle is balanced. policy & standards: develop and maintain security policies, standards frameworks, and governance processes aligned to government and industry best practice for complex cloud-native environments assurance & remediation: drive security assurance activities across One Login programmes, suppliers, and operational services, including audits, assessments, and ensuring timely remediation within required SLOs stakeholder collaboration: build strong relationships with key stakeholders-including GDS (Privacy, Information Assurance, Security Architecture), GSG, CDIO Cyber, and NCSC-to embed security into delivery, architecture, procurement, and operational decision making compliance & frameworks: ensure all operations meet stringent UK Government security requirements by supporting regulatory and contractual compliance activities, including alignment to standards such as NIST, CAF, and GovAssure governance & reporting: establish and maintain operational metrics to produce clear, meaningful reporting and dashboards that measure the programme's threat posture and support executive decision making security culture leadership : working in close collaboration with the Head of Product Security and Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Person specification We're interested in people who have experience and knowledge of most of the following: a strong track record of experience leading security governance, assurance, risk, or compliance functions, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product in-depth knowledge of government security standards, frameworks, and assurance approaches, with demonstrable success applying frameworks such as CAF, NIST 800-53, GovAssure, and Secure by Design Principles experience developing and implementing security policies and control frameworks in complex cloud-native environments and serverless architectures ability to communicate complex security concepts clearly and establish effective working relationships with key security stakeholders, including technical and non-technical specialists across organisational boundaries strong analytical, reporting, and risk management capabilities, including building governance dashboards and executive-level assurance reporting understanding of supplier assurance, vulnerability management, and experience integrating governance with security operational integration. hold recognised cyber security certifications such as CISSP, CISM, or CRISC
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Head of Infrastructure & Service Management 100,000 - 120,000 + Car Allowance + Bonus London/Hybrid An opportunity has arisen for an experienced infrastructure leader to take ownership of a complex enterprise technology estate during a period of transformation and growth. This role requires a technically credible leader who remains close to the detail. Initially operating as a hands-on individual contributor, you will take responsibility for the entire infrastructure environment, with the opportunity to build and lead a team as the function evolves. Key Responsibilities Own and lead enterprise infrastructure across cloud, servers, storage, networking and end-user services. Drive infrastructure strategy, operational excellence and continual improvement. Ensure highly resilient, secure and scalable platforms across hybrid environments. Lead service management activities, ensuring strong governance and ITIL-aligned practices. Develop infrastructure roadmaps covering Azure, networking, compute, storage, backup and disaster recovery. Partner with technology and operational stakeholders to support and secure IT/OT environments. Embed security best practice and maintain alignment with recognised frameworks such as ISO 27001 and NIST. Manage third-party suppliers and service providers to deliver exceptional service levels. About You Proven experience leading infrastructure functions within complex enterprise environments. Strong hands-on technical background across Azure, servers, storage and networking. Experience operating within Operational Technology (OT) or industrial environments. Solid understanding of IT service management and ITIL disciplines. Knowledge of cyber security controls, governance and compliance frameworks including ISO 27001 and NIST. Capable of balancing strategic leadership with hands-on operational delivery. Charismatic communicator with the ability to influence stakeholders and drive change. This is an excellent opportunity for an infrastructure leader who enjoys ownership, thrives in technically demanding environments, and wants to build a high-performing function from the ground up.
Aug 24, 2026
Full time
Head of Infrastructure & Service Management 100,000 - 120,000 + Car Allowance + Bonus London/Hybrid An opportunity has arisen for an experienced infrastructure leader to take ownership of a complex enterprise technology estate during a period of transformation and growth. This role requires a technically credible leader who remains close to the detail. Initially operating as a hands-on individual contributor, you will take responsibility for the entire infrastructure environment, with the opportunity to build and lead a team as the function evolves. Key Responsibilities Own and lead enterprise infrastructure across cloud, servers, storage, networking and end-user services. Drive infrastructure strategy, operational excellence and continual improvement. Ensure highly resilient, secure and scalable platforms across hybrid environments. Lead service management activities, ensuring strong governance and ITIL-aligned practices. Develop infrastructure roadmaps covering Azure, networking, compute, storage, backup and disaster recovery. Partner with technology and operational stakeholders to support and secure IT/OT environments. Embed security best practice and maintain alignment with recognised frameworks such as ISO 27001 and NIST. Manage third-party suppliers and service providers to deliver exceptional service levels. About You Proven experience leading infrastructure functions within complex enterprise environments. Strong hands-on technical background across Azure, servers, storage and networking. Experience operating within Operational Technology (OT) or industrial environments. Solid understanding of IT service management and ITIL disciplines. Knowledge of cyber security controls, governance and compliance frameworks including ISO 27001 and NIST. Capable of balancing strategic leadership with hands-on operational delivery. Charismatic communicator with the ability to influence stakeholders and drive change. This is an excellent opportunity for an infrastructure leader who enjoys ownership, thrives in technically demanding environments, and wants to build a high-performing function from the ground up.
Date Posted: 2026-08-21 Country: United Kingdom Location: Ayrshire, South Ayrshire Position Role Type: Onsite At RTX, the world's largest aerospace and defence company, 185,000 great minds are united by purpose and inspired to make a difference by solving the world's most complex problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunities no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defence industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defence. At Prestwick Service Centre, we are specialists in the maintenance, repair and overhaul of aircraft engine nacelle systems and engine components. As part of our continued growth, we require experienced individuals who will contribute to our success while upholding our reputation as a leading provider of quality MRO services to our European and Middle Eastern customers. A fantastic opportunity has arisen within our EHS team for a dynamic individual looking to take on a new challenge in their career. We are seeking to recruit an EHS & Facilities Business Leader. This is an onsite role located within our Prestwick facility, Scotland, UK. What You Will Do: Lead and own the site's EHS and Facilities strategy, ensuring alignment with Collins Aerospace, regulatory and business requirements, and promoting a proactive culture of safety, environmental responsibility and continuous improvement. Act as the primary site point of contact for EHS, providing expert advice and guidance to leaders and employees while driving ownership and accountability across the organisation. Ensure compliance with applicable EHS legislation, regulatory requirements and company standards, including environmental compliance, regulatory reporting and submissions. Develop, maintain and continuously improve EHS management systems, plans, procedures and programmes, including risk assessment, ergonomics, confined spaces, respiratory protection, electrical safety and contractor safety. Lead EHS performance management, including metrics, audits, incident and near-miss investigations, root cause analysis and effective corrective and preventative actions. Own the site's EHS training and communication strategy, ensuring employees and leaders have the appropriate knowledge, competence and awareness. Lead the Facilities function, ensuring buildings, infrastructure, utilities, services and the workplace environment are safe, compliant, reliable and fit for purpose. Develop and manage facilities maintenance and improvement programmes, balancing safety, operational requirements, cost and long-term asset performance. Oversee facilities contractors and service providers, ensuring appropriate standards, permits, controls and performance management are in place. Support capital projects, site modifications and improvement programmes, ensuring EHS and Facilities requirements are incorporated from design through to completion. Ensure effective emergency preparedness, business continuity and site resilience arrangements, while partnering with business and functional leaders to identify and address EHS and Facilities risks and opportunities. Build effective relationships with internal stakeholders, regulatory bodies, contractors and specialist departments to achieve and maintain compliance. Drive the use of digital solutions, data and analytics to improve EHS and Facilities visibility, compliance, decision-making and operational efficiency. Identify and deliver opportunities for continuous improvement, cost reduction and sustainable performance, while ensuring compliance with all Collins Aerospace policies and procedures, including EHS, Code of Ethics, Intellectual Property and International Trade Compliance requirements. Qualifications You Must Have: Degree qualified in an EHS, Engineering, Facilities Management or related discipline, or equivalent relevant professional experience. Proven experience leading both EHS and Facilities functions, ideally within a manufacturing, engineering, aerospace or similarly regulated environment. Strong knowledge of UK EHS legislation, regulatory requirements and industry best practice. Strong leadership, communication and influencing skills, with the ability to engage effectively with employees at all levels and influence senior stakeholders. Qualifications We Prefer: Experience developing and implementing EHS management systems, with demonstrable experience in risk management, compliance, auditing, incident investigation and continuous improvement. Experience leading facilities operations, including infrastructure, utilities, maintenance, workplace environment and facilities service providers. Proven experience managing contractors and third-party service providers within a controlled or regulated environment. Strong organisational and project management skills, with the ability to manage competing priorities across EHS and Facilities. Strong digital and analytical capability, including experience with Microsoft Office and relevant EHS and Facilities management systems. A proactive, pragmatic and solutions-focused approach, with the confidence to challenge where required and drive sustainable improvements. Initiative, enthusiasm and the ability to work effectively both independently and as part of the Site Leadership Team. A strong commitment to creating a safe, compliant, efficient and high-performing workplace. What We Can Offer You: Competitive Compensation Package 25 days Annual Leave + Public Holidays + option to buy / sell up to 5 days per year Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10% Private Medical Insurance Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening) Life Assurance & Group Income protection scheme participation Professional Development & Growth Support with professional fees Employee Assistance Program (EAP) Employee Discounts & Flexible Benefits Platform Employee Recognition & Referral Bonuses and much more! This position is classified as: Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.
Aug 24, 2026
Full time
Date Posted: 2026-08-21 Country: United Kingdom Location: Ayrshire, South Ayrshire Position Role Type: Onsite At RTX, the world's largest aerospace and defence company, 185,000 great minds are united by purpose and inspired to make a difference by solving the world's most complex problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunities no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defence industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defence. At Prestwick Service Centre, we are specialists in the maintenance, repair and overhaul of aircraft engine nacelle systems and engine components. As part of our continued growth, we require experienced individuals who will contribute to our success while upholding our reputation as a leading provider of quality MRO services to our European and Middle Eastern customers. A fantastic opportunity has arisen within our EHS team for a dynamic individual looking to take on a new challenge in their career. We are seeking to recruit an EHS & Facilities Business Leader. This is an onsite role located within our Prestwick facility, Scotland, UK. What You Will Do: Lead and own the site's EHS and Facilities strategy, ensuring alignment with Collins Aerospace, regulatory and business requirements, and promoting a proactive culture of safety, environmental responsibility and continuous improvement. Act as the primary site point of contact for EHS, providing expert advice and guidance to leaders and employees while driving ownership and accountability across the organisation. Ensure compliance with applicable EHS legislation, regulatory requirements and company standards, including environmental compliance, regulatory reporting and submissions. Develop, maintain and continuously improve EHS management systems, plans, procedures and programmes, including risk assessment, ergonomics, confined spaces, respiratory protection, electrical safety and contractor safety. Lead EHS performance management, including metrics, audits, incident and near-miss investigations, root cause analysis and effective corrective and preventative actions. Own the site's EHS training and communication strategy, ensuring employees and leaders have the appropriate knowledge, competence and awareness. Lead the Facilities function, ensuring buildings, infrastructure, utilities, services and the workplace environment are safe, compliant, reliable and fit for purpose. Develop and manage facilities maintenance and improvement programmes, balancing safety, operational requirements, cost and long-term asset performance. Oversee facilities contractors and service providers, ensuring appropriate standards, permits, controls and performance management are in place. Support capital projects, site modifications and improvement programmes, ensuring EHS and Facilities requirements are incorporated from design through to completion. Ensure effective emergency preparedness, business continuity and site resilience arrangements, while partnering with business and functional leaders to identify and address EHS and Facilities risks and opportunities. Build effective relationships with internal stakeholders, regulatory bodies, contractors and specialist departments to achieve and maintain compliance. Drive the use of digital solutions, data and analytics to improve EHS and Facilities visibility, compliance, decision-making and operational efficiency. Identify and deliver opportunities for continuous improvement, cost reduction and sustainable performance, while ensuring compliance with all Collins Aerospace policies and procedures, including EHS, Code of Ethics, Intellectual Property and International Trade Compliance requirements. Qualifications You Must Have: Degree qualified in an EHS, Engineering, Facilities Management or related discipline, or equivalent relevant professional experience. Proven experience leading both EHS and Facilities functions, ideally within a manufacturing, engineering, aerospace or similarly regulated environment. Strong knowledge of UK EHS legislation, regulatory requirements and industry best practice. Strong leadership, communication and influencing skills, with the ability to engage effectively with employees at all levels and influence senior stakeholders. Qualifications We Prefer: Experience developing and implementing EHS management systems, with demonstrable experience in risk management, compliance, auditing, incident investigation and continuous improvement. Experience leading facilities operations, including infrastructure, utilities, maintenance, workplace environment and facilities service providers. Proven experience managing contractors and third-party service providers within a controlled or regulated environment. Strong organisational and project management skills, with the ability to manage competing priorities across EHS and Facilities. Strong digital and analytical capability, including experience with Microsoft Office and relevant EHS and Facilities management systems. A proactive, pragmatic and solutions-focused approach, with the confidence to challenge where required and drive sustainable improvements. Initiative, enthusiasm and the ability to work effectively both independently and as part of the Site Leadership Team. A strong commitment to creating a safe, compliant, efficient and high-performing workplace. What We Can Offer You: Competitive Compensation Package 25 days Annual Leave + Public Holidays + option to buy / sell up to 5 days per year Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10% Private Medical Insurance Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening) Life Assurance & Group Income protection scheme participation Professional Development & Growth Support with professional fees Employee Assistance Program (EAP) Employee Discounts & Flexible Benefits Platform Employee Recognition & Referral Bonuses and much more! This position is classified as: Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.