Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Job Details Job Title: Investment Banker, EMEA Healthcare Coverage, Associate Corporate Title: Associate (Junior to mid-level) Department: Investment Banking Location: London Department Overview Nomura's investment banking division provides a vast array of advisory and capital-raising solutions to corporations, financial institutions, governments and public-sector organizations around the world. Our global teams act as geographic, product and industry specialists. The Healthcare team is a global team with over 50+ bankers with specialist teams in London, New York, Tokyo, Hong Kong, Mumbai and Sydney and country support elsewhere in Europe, Asia and also the US. There are currently 15 bankers in EMEA. Areas of expertise within the Healthcare team include Pharma Services, Consumer Health, Generics, MedTech, Life Science Tools & Diagnostics, Pharma, and HC Services. Our clients include leading corporates and private equity funds. To capitalize on its strong momentum and significant deal flow in EMEA, the Healthcare Coverage Group is looking to hire an Analyst who can support the strong growth witnessed across its client franchise. Role Description Typical work includes a mix of client coverage and execution including: Financial analysis, preparation of high-quality pitch-books and board materials, and supporting in day-to-day deal execution Required to co-ordinate and work with all other product, geography and industry teams, including: M&A, Leveraged Finance and Equity Private Placement Opportunity to work on a range of transaction types including: Sell-side M&A, buy-side M&A and Leveraged Buy-outs Broad engagement across teams / groups, for example: M&A, Leveraged Finance, Financial Sponsors, DCM and Structured & Risk solutions (e.g., IR or FX derivatives) Involvement in broad range of deals, for example: Sell-side, buy-side, financings and capital raises Skills, Experience, Qualifications and Knowledge Required Relevant Investment Banking or Corporate Finance experience Previous experience in Healthcare sector is strongly preferred Proficient financial analysis skills Ability to work under pressure to meet tight deadlines Strong communications skills and English writing skills: Ability to interact confidently and produce high-quality materials Willingness to develop and ability to learn quickly Team player with good organizational skills and a rigorous eye for detail Excellent technology skills with superior Excel and PowerPoint skills and ability to quickly learn new software applications Nomura Competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
Dec 10, 2025
Full time
Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Job Details Job Title: Investment Banker, EMEA Healthcare Coverage, Associate Corporate Title: Associate (Junior to mid-level) Department: Investment Banking Location: London Department Overview Nomura's investment banking division provides a vast array of advisory and capital-raising solutions to corporations, financial institutions, governments and public-sector organizations around the world. Our global teams act as geographic, product and industry specialists. The Healthcare team is a global team with over 50+ bankers with specialist teams in London, New York, Tokyo, Hong Kong, Mumbai and Sydney and country support elsewhere in Europe, Asia and also the US. There are currently 15 bankers in EMEA. Areas of expertise within the Healthcare team include Pharma Services, Consumer Health, Generics, MedTech, Life Science Tools & Diagnostics, Pharma, and HC Services. Our clients include leading corporates and private equity funds. To capitalize on its strong momentum and significant deal flow in EMEA, the Healthcare Coverage Group is looking to hire an Analyst who can support the strong growth witnessed across its client franchise. Role Description Typical work includes a mix of client coverage and execution including: Financial analysis, preparation of high-quality pitch-books and board materials, and supporting in day-to-day deal execution Required to co-ordinate and work with all other product, geography and industry teams, including: M&A, Leveraged Finance and Equity Private Placement Opportunity to work on a range of transaction types including: Sell-side M&A, buy-side M&A and Leveraged Buy-outs Broad engagement across teams / groups, for example: M&A, Leveraged Finance, Financial Sponsors, DCM and Structured & Risk solutions (e.g., IR or FX derivatives) Involvement in broad range of deals, for example: Sell-side, buy-side, financings and capital raises Skills, Experience, Qualifications and Knowledge Required Relevant Investment Banking or Corporate Finance experience Previous experience in Healthcare sector is strongly preferred Proficient financial analysis skills Ability to work under pressure to meet tight deadlines Strong communications skills and English writing skills: Ability to interact confidently and produce high-quality materials Willingness to develop and ability to learn quickly Team player with good organizational skills and a rigorous eye for detail Excellent technology skills with superior Excel and PowerPoint skills and ability to quickly learn new software applications Nomura Competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Dec 10, 2025
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
2026 EMEA London Investment Banking, Capital Solutions Group New Analyst About the program Our New Analyst Program is a full-time program for final year undergraduate and graduate students. As a new analyst, you will learn about our businesses, develop important relationships, and build career-enhancing skills. As a participant, you will: Learn about the firm and how we do business Gain the skills and knowledge necessary to support our businesses Have unlimited access to the training and guidance to help you prepare for the next level Build your professional network and interact with colleagues across the firm Each applicant has the opportunity to apply to up to 4 separate business / location combinations in any given recruiting year. Any additional application will be auto withdrawn. In order to apply to an additional opportunity, you must withdraw a current application that has not been turned down. A single applicant should not create multiple email addresses to apply to additional opportunities About the division Our Investment Banking teams deliver high-quality strategic advice and creative financing solutions to our clients, including mergers and acquisitions, financing, and risk management transactions. We pride ourselves in our resourcefulness and work on a variety of initiatives. On any given day, our work could include advising a company on a cross-border merger, structuring the initial public offering of a subsidiary, refinancing an outstanding bond and more. As a division, our strategic objectives include: To be the world's preeminent investment bank - trusted advisor, financier and risk manager for our clients on their most important transactions Build long-term relationships with clients and bring them world-class execution by "delivering the firm" over time Be the employer of choice for all career levels by providing a highly dynamic, meritocratic, diverse and rewarding workplace Job Info Job Category Analyst Locations London, Greater London, England, United Kingdom Areas of the Firm Global Banking & Markets Benefits We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
Dec 10, 2025
Full time
2026 EMEA London Investment Banking, Capital Solutions Group New Analyst About the program Our New Analyst Program is a full-time program for final year undergraduate and graduate students. As a new analyst, you will learn about our businesses, develop important relationships, and build career-enhancing skills. As a participant, you will: Learn about the firm and how we do business Gain the skills and knowledge necessary to support our businesses Have unlimited access to the training and guidance to help you prepare for the next level Build your professional network and interact with colleagues across the firm Each applicant has the opportunity to apply to up to 4 separate business / location combinations in any given recruiting year. Any additional application will be auto withdrawn. In order to apply to an additional opportunity, you must withdraw a current application that has not been turned down. A single applicant should not create multiple email addresses to apply to additional opportunities About the division Our Investment Banking teams deliver high-quality strategic advice and creative financing solutions to our clients, including mergers and acquisitions, financing, and risk management transactions. We pride ourselves in our resourcefulness and work on a variety of initiatives. On any given day, our work could include advising a company on a cross-border merger, structuring the initial public offering of a subsidiary, refinancing an outstanding bond and more. As a division, our strategic objectives include: To be the world's preeminent investment bank - trusted advisor, financier and risk manager for our clients on their most important transactions Build long-term relationships with clients and bring them world-class execution by "delivering the firm" over time Be the employer of choice for all career levels by providing a highly dynamic, meritocratic, diverse and rewarding workplace Job Info Job Category Analyst Locations London, Greater London, England, United Kingdom Areas of the Firm Global Banking & Markets Benefits We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
Customer Service Advisor - 26k - 28k + Bonus! 3 DAYS IN THE OFFICE AND 2 DAYS FROM HOME, ONCE UP TO SPEED WITH SYSTEMS. Investigate and analyse customer concerns, providing accurate and timely responses. Collaborate with internal teams to address root causes and implement corrective actions. Communication: Maintain open lines of communication with customers, keeping them informed throughout the escalation resolution process. Provide clear and concise updates to both internal stakeholders and customers regarding the status of escalations. Documentation and Reporting: Document all customer interactions and escalations, maintaining accurate records. Generate regular reports on customer escalations, identifying trends and proposing proactive solutions. Customer Satisfaction: Monitor customer satisfaction levels and implement strategies to enhance overall customer experience. Proactively seek feedback from customers to identify opportunities for improvement. Qualifications and Skills: Strong communication skills, both written and verbal. Excellent problem-solving abilities with a keen attention to detail. Ability to work collaboratively in a team environment. Proficient in using relevant software applications for documentation and reporting.
Dec 10, 2025
Full time
Customer Service Advisor - 26k - 28k + Bonus! 3 DAYS IN THE OFFICE AND 2 DAYS FROM HOME, ONCE UP TO SPEED WITH SYSTEMS. Investigate and analyse customer concerns, providing accurate and timely responses. Collaborate with internal teams to address root causes and implement corrective actions. Communication: Maintain open lines of communication with customers, keeping them informed throughout the escalation resolution process. Provide clear and concise updates to both internal stakeholders and customers regarding the status of escalations. Documentation and Reporting: Document all customer interactions and escalations, maintaining accurate records. Generate regular reports on customer escalations, identifying trends and proposing proactive solutions. Customer Satisfaction: Monitor customer satisfaction levels and implement strategies to enhance overall customer experience. Proactively seek feedback from customers to identify opportunities for improvement. Qualifications and Skills: Strong communication skills, both written and verbal. Excellent problem-solving abilities with a keen attention to detail. Ability to work collaboratively in a team environment. Proficient in using relevant software applications for documentation and reporting.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Opportunity Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Be responsible for supporting Investment Risk Managers through the investment risk process, providing day to day support for Portfolio Managers, and providing for various reporting needs and client queries. Use a variety of systems to generate analysis across investment risk, characteristics, performance attribution, trading skill, and market environment; in providing insights, challenge, advice, and solutions across all aspects of the investment process; to steer alignment and otherwise support PMs in enhancing risk and return outcomes. Support and escalate issues & opportunities to Senior Risk Managers and the Head of Equity Investment Risk. Build and maintain relationships with Portfolio Managers and other business teams within Janus Henderson. Streamline existing processes through automation. Develop understanding, skills, and experience. Engage with Technology to ensure data quality and accuracy of risk analytics. Perform additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must haves: Understanding of: The equity markets, fundamental ratios, characteristics, and behaviours, etc Buy side investment risk experience Discretionary fundamental investment approaches Investment risk modelling and calculations - including factor based, active risk / TE attribution, sensitivities, scenario modelling, risk budgeting, concentration, etc. - and using results to guide the investment process Performance attribution - factor based and Brinson approaches and interpretation Skills in: Risk and portfolio analysis, using systems such as FactSet, Barra, Aladdin, etc. Quantitative mindset Excel, Snowflake & Python Effective communication and people skills Integrity and autonomy Motivations towards: Equity markets and investment Providing actionable investment risk and quantitative intelligence for the betterment of investment processes and outcomes Nice to haves: Buy side experience Strong FactSet skills Working toward CFA or other professional qualification is useful but not required A strong understanding of strategy risks and risk modelling Understanding of the risk and return characteristics of different asset classes beneficial Supervisory responsibilities No Investment areas Has responsibility for supporting risk managers and portfolio managers in the equity asset class Potential for growth Mentoring Leadership development programmes Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licences where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Dec 10, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Opportunity Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Be responsible for supporting Investment Risk Managers through the investment risk process, providing day to day support for Portfolio Managers, and providing for various reporting needs and client queries. Use a variety of systems to generate analysis across investment risk, characteristics, performance attribution, trading skill, and market environment; in providing insights, challenge, advice, and solutions across all aspects of the investment process; to steer alignment and otherwise support PMs in enhancing risk and return outcomes. Support and escalate issues & opportunities to Senior Risk Managers and the Head of Equity Investment Risk. Build and maintain relationships with Portfolio Managers and other business teams within Janus Henderson. Streamline existing processes through automation. Develop understanding, skills, and experience. Engage with Technology to ensure data quality and accuracy of risk analytics. Perform additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must haves: Understanding of: The equity markets, fundamental ratios, characteristics, and behaviours, etc Buy side investment risk experience Discretionary fundamental investment approaches Investment risk modelling and calculations - including factor based, active risk / TE attribution, sensitivities, scenario modelling, risk budgeting, concentration, etc. - and using results to guide the investment process Performance attribution - factor based and Brinson approaches and interpretation Skills in: Risk and portfolio analysis, using systems such as FactSet, Barra, Aladdin, etc. Quantitative mindset Excel, Snowflake & Python Effective communication and people skills Integrity and autonomy Motivations towards: Equity markets and investment Providing actionable investment risk and quantitative intelligence for the betterment of investment processes and outcomes Nice to haves: Buy side experience Strong FactSet skills Working toward CFA or other professional qualification is useful but not required A strong understanding of strategy risks and risk modelling Understanding of the risk and return characteristics of different asset classes beneficial Supervisory responsibilities No Investment areas Has responsibility for supporting risk managers and portfolio managers in the equity asset class Potential for growth Mentoring Leadership development programmes Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licences where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Customer Service Manager Lambeth Vauxhall 35,000 - 40,000 (DOE) + up to 42,000 max + 23 Days Holidays + 8 Bank Holidays + Life Insurance + Free 24/7 Gym + Canteen + Associate Equity Plan + Pension Are you ready to lead a close-knit, high-performing customer service team in a fast-paced environment where no two days are the same? Do you want to take your leadership skills to the next level with a company that values quality, supports progression, and rewards achievement? This well-established company has been providing exceptional B2C service since 1998. They are highly focused on delivering excellent customer experiences while maintaining a collaborative, friendly, and fast-moving workplace. With a strong emphasis on career progression, team engagement, and professional development, employees are supported to grow their careers while making a real impact. As a Customer Service Manager, you will lead a team of four experienced advisors, overseeing day-to-day operations, complaints handling, and process improvements. You will manage workloads, mentor and train staff, liaise with other departments, handle high-profile escalations, and ensure that customer complaints are resolved efficiently while maintaining high standards and customer satisfaction. The Role: Lead, train, and mentor the Customer Service team. Manage and resolve B2C complaints, including escalations. Monitor workloads and distribute tasks effectively. Produce reports for senior management and recommend process improvements. Authorise leave and expenses, and conduct disciplinary procedures when required. The Person: Minimum 2 years' experience managing a team in a B2C environment. Strong complaints-handling, problem-solving, and conflict-resolution skills. Proactive, approachable, and thrives in a fast-paced, busy environment. Motivated, friendly, and able to maintain high team morale and engagement. Experience working with cross-departmental teams and handling high-profile escalations. Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Maleek Randley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 10, 2025
Full time
Customer Service Manager Lambeth Vauxhall 35,000 - 40,000 (DOE) + up to 42,000 max + 23 Days Holidays + 8 Bank Holidays + Life Insurance + Free 24/7 Gym + Canteen + Associate Equity Plan + Pension Are you ready to lead a close-knit, high-performing customer service team in a fast-paced environment where no two days are the same? Do you want to take your leadership skills to the next level with a company that values quality, supports progression, and rewards achievement? This well-established company has been providing exceptional B2C service since 1998. They are highly focused on delivering excellent customer experiences while maintaining a collaborative, friendly, and fast-moving workplace. With a strong emphasis on career progression, team engagement, and professional development, employees are supported to grow their careers while making a real impact. As a Customer Service Manager, you will lead a team of four experienced advisors, overseeing day-to-day operations, complaints handling, and process improvements. You will manage workloads, mentor and train staff, liaise with other departments, handle high-profile escalations, and ensure that customer complaints are resolved efficiently while maintaining high standards and customer satisfaction. The Role: Lead, train, and mentor the Customer Service team. Manage and resolve B2C complaints, including escalations. Monitor workloads and distribute tasks effectively. Produce reports for senior management and recommend process improvements. Authorise leave and expenses, and conduct disciplinary procedures when required. The Person: Minimum 2 years' experience managing a team in a B2C environment. Strong complaints-handling, problem-solving, and conflict-resolution skills. Proactive, approachable, and thrives in a fast-paced, busy environment. Motivated, friendly, and able to maintain high team morale and engagement. Experience working with cross-departmental teams and handling high-profile escalations. Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Maleek Randley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Administrator 26,325 - 27,300, Knaresborough, On Site Parking, 20 Days Holiday Plus Bank Holidays, Friendly Local Office, Interesting & Varied Role. Due to continued business growth and an internal promotion we are looking to recruit an experienced Administrator for this well established business based in Knaresborough. You will work in a small friendly office. The main purpose of this Administrator role is to be the main point of contact for all customers, deal with new and current bookings, provide quotations and a smooth and streamlined service to the customers from enquiry through to completion. This is an interesting and varied role that will involve both administration and customer service skills. You will report directly to the Branch Manager and will be part of a market leading, well established UK brand. Responsibilities of this Administrator role: Be the main point of contact for all customers over the phone, email and in person Deal with new and existing client bookings Discuss clients' requirements, create bookings and provide quotations Build customer relations, providing exceptional customer service throughout Update and maintain accurate client records Create invoices and take payments Adhere to all company policies and procedures Deal with import and export documentation, including customs Liaise with third parties to ensure all procedures all followed accurately Send our regular marketing material to potential customers Requirements: Excellent organisational and time management skills Good verbal and written communication skills Good administration skills & able to use Microsoft packages Previous experience in a customer service role preferred Able to work efficiently unsupervised A good understanding of the importance of health & safety, policies & procedures Good knowledge of local area preferred Live within close proximity of Knaresborough This Administrator role would suit someone who has worked as a customer service advisor, customer experience officer, office administrator, scheduler, or in sales support. Please contact Nicola Wilson to discuss this role further details or to send a copy of your CV. We would ideally like to interview before Christmas if possible with a view to start in the New Year. Due to the volume of applicants if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Dec 10, 2025
Full time
Administrator 26,325 - 27,300, Knaresborough, On Site Parking, 20 Days Holiday Plus Bank Holidays, Friendly Local Office, Interesting & Varied Role. Due to continued business growth and an internal promotion we are looking to recruit an experienced Administrator for this well established business based in Knaresborough. You will work in a small friendly office. The main purpose of this Administrator role is to be the main point of contact for all customers, deal with new and current bookings, provide quotations and a smooth and streamlined service to the customers from enquiry through to completion. This is an interesting and varied role that will involve both administration and customer service skills. You will report directly to the Branch Manager and will be part of a market leading, well established UK brand. Responsibilities of this Administrator role: Be the main point of contact for all customers over the phone, email and in person Deal with new and existing client bookings Discuss clients' requirements, create bookings and provide quotations Build customer relations, providing exceptional customer service throughout Update and maintain accurate client records Create invoices and take payments Adhere to all company policies and procedures Deal with import and export documentation, including customs Liaise with third parties to ensure all procedures all followed accurately Send our regular marketing material to potential customers Requirements: Excellent organisational and time management skills Good verbal and written communication skills Good administration skills & able to use Microsoft packages Previous experience in a customer service role preferred Able to work efficiently unsupervised A good understanding of the importance of health & safety, policies & procedures Good knowledge of local area preferred Live within close proximity of Knaresborough This Administrator role would suit someone who has worked as a customer service advisor, customer experience officer, office administrator, scheduler, or in sales support. Please contact Nicola Wilson to discuss this role further details or to send a copy of your CV. We would ideally like to interview before Christmas if possible with a view to start in the New Year. Due to the volume of applicants if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: HR Administrator (Part-Time)Hours: 20 hours per week Job Purpose Support HR operations and ensure compliance. Maintain employee records and HR documentation. Assist with recruitment, onboarding, and HR queries. Key ResponsibilitiesHR Service Delivery Manage HR inbox and respond to queries. Support payroll, training requests, and general HR tasks. Recruitment Prepare job descriptions and adverts. Manage ATS and candidate stages. Schedule interviews and communicate with applicants. Issue offers, handle references, and set up employee files. Administer DBS checks and medical questionnaires. Administration Track sickness absence and update HRIS. Generate letters (contracts, leavers) and manage annual leave. Prepare onboarding packs and policy logs. Coordinate compliance training (GDPR, Data Protection). Maintain templates and employee records. Day-to-Day Monitor HR inbox and probation periods. Answer calls and manage ad hoc tasks. Stakeholder Management Work with Head of HR, HR Advisor, SMT, employees, and trustees. Skills & Behaviours Strong organisation and time management. Excellent communication and attention to detail. Proactive, solution-focused, and adaptable. Knowledge of HR legislation and best practice. Ability to build relationships at all levels. Qualifications Business Administration Certificate/Diploma (desirable). CIPD Level 3 (Foundation) (desirable). Proficient in HR software, ATS, and MS Office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 10, 2025
Seasonal
Job Title: HR Administrator (Part-Time)Hours: 20 hours per week Job Purpose Support HR operations and ensure compliance. Maintain employee records and HR documentation. Assist with recruitment, onboarding, and HR queries. Key ResponsibilitiesHR Service Delivery Manage HR inbox and respond to queries. Support payroll, training requests, and general HR tasks. Recruitment Prepare job descriptions and adverts. Manage ATS and candidate stages. Schedule interviews and communicate with applicants. Issue offers, handle references, and set up employee files. Administer DBS checks and medical questionnaires. Administration Track sickness absence and update HRIS. Generate letters (contracts, leavers) and manage annual leave. Prepare onboarding packs and policy logs. Coordinate compliance training (GDPR, Data Protection). Maintain templates and employee records. Day-to-Day Monitor HR inbox and probation periods. Answer calls and manage ad hoc tasks. Stakeholder Management Work with Head of HR, HR Advisor, SMT, employees, and trustees. Skills & Behaviours Strong organisation and time management. Excellent communication and attention to detail. Proactive, solution-focused, and adaptable. Knowledge of HR legislation and best practice. Ability to build relationships at all levels. Qualifications Business Administration Certificate/Diploma (desirable). CIPD Level 3 (Foundation) (desirable). Proficient in HR software, ATS, and MS Office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
OA are recruiting for a People Coordinator to join our clients growing team. Location: Borehamwood Hours: 9am-5:30pmMonday Friday. 3 days in the office, 2 days working from home following successful probation. Salary: £28,000 People Coordinator Benefits 23 days holiday + UK bank holidays Life assurance Private health care for you and dependents Employee assistance programme, including GP line, cashback for treatments, advice line Season ticket loan Rental deposit loan Annual leave purchase scheme People Coordinator Key Responsibilities Act as primary source of contact for queries (both internal and external), whether by telephone, letter, email or in person, ensuring that they are dealt with accurately and efficiently and adhering to professional confidentially standards Prepare and update where necessary HR documents, i.e. employment contracts Support the People Advisor with the end-to-end new joiner and leaver process, including running Company Induction and conducting exit interviews Ensure accurate teammate records are maintained to the highest standard and deleted in line with GDPR legislation Report regularly on HR metrics, such as headcount, company turnover and absence Support the review and renewal of company policies and legal compliance Support the Group payroll function each month by providing the department with relevant teammate information, i.e. holiday, overtime and sick absence information Support the development and roll out of various HR initiatives internally, including performance management, benefits reviews, and leadership programmes etc. where necessary. People Coordinator Skills and Experience Excellent interpersonal skills including listening and empathy, ability to build trust Ability to exercise discretion and confidentiality in all situations High degree of attention to detail Ability to prioritise and manage competing tasks and requests Interest in data and managing databases, good knowledge of excel Strong team player Proven experience of working in a People/HR function and good knowledge of HR legislation and practices If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Dec 10, 2025
Full time
OA are recruiting for a People Coordinator to join our clients growing team. Location: Borehamwood Hours: 9am-5:30pmMonday Friday. 3 days in the office, 2 days working from home following successful probation. Salary: £28,000 People Coordinator Benefits 23 days holiday + UK bank holidays Life assurance Private health care for you and dependents Employee assistance programme, including GP line, cashback for treatments, advice line Season ticket loan Rental deposit loan Annual leave purchase scheme People Coordinator Key Responsibilities Act as primary source of contact for queries (both internal and external), whether by telephone, letter, email or in person, ensuring that they are dealt with accurately and efficiently and adhering to professional confidentially standards Prepare and update where necessary HR documents, i.e. employment contracts Support the People Advisor with the end-to-end new joiner and leaver process, including running Company Induction and conducting exit interviews Ensure accurate teammate records are maintained to the highest standard and deleted in line with GDPR legislation Report regularly on HR metrics, such as headcount, company turnover and absence Support the review and renewal of company policies and legal compliance Support the Group payroll function each month by providing the department with relevant teammate information, i.e. holiday, overtime and sick absence information Support the development and roll out of various HR initiatives internally, including performance management, benefits reviews, and leadership programmes etc. where necessary. People Coordinator Skills and Experience Excellent interpersonal skills including listening and empathy, ability to build trust Ability to exercise discretion and confidentiality in all situations High degree of attention to detail Ability to prioritise and manage competing tasks and requests Interest in data and managing databases, good knowledge of excel Strong team player Proven experience of working in a People/HR function and good knowledge of HR legislation and practices If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Space 8 Recruitment are pleased to be partnering a thriving practice in Warwickshire to recruit a Trust & Estates Tax Advisor. (This role is offered on a remote or hybrid basis) The Company This modern, forward-thinking practice has 2 offices in Warwickshire and has been growing both organically and via acquisition at a good pace for several years. Originally established in the 90s, this firm now employs over 40 staff and offers a comprehensive benefits package including remote / hybrid working. The Role This role could be offered on a part or full time basis. Responsibilities include: Provide bespoke Inheritance Tax planning advice, including the use of exemptions, reliefs, gifting strategies, and business property relief Assess client's circumstances to recommend appropriate wealth structures, such as trusts or family investment companies Identify and implement legitimate tax planning opportunities for individuals and business owners Advise on and manage the ongoing implications of trust structures, including the 10-year periodic tax charge and exit charges Maintain accurate records and prepare detailed, clear client reports and financial planning documents Keep up to date of legislative changes and HMRC guidance that affect clients' tax and estate planning What are we looking for? Ideally CTA or STEP Qualified. Experienced in advising clients on Inheritance Tax, trust structures & wealth strategies. Benefits: This role could be hybrid or remote, full or part time. Benefits include 35 days holiday. Considerable bonus What now? If you are a Personal Tax Advisor please apply straight away. We would love to chat with you in confidence.
Dec 10, 2025
Full time
Space 8 Recruitment are pleased to be partnering a thriving practice in Warwickshire to recruit a Trust & Estates Tax Advisor. (This role is offered on a remote or hybrid basis) The Company This modern, forward-thinking practice has 2 offices in Warwickshire and has been growing both organically and via acquisition at a good pace for several years. Originally established in the 90s, this firm now employs over 40 staff and offers a comprehensive benefits package including remote / hybrid working. The Role This role could be offered on a part or full time basis. Responsibilities include: Provide bespoke Inheritance Tax planning advice, including the use of exemptions, reliefs, gifting strategies, and business property relief Assess client's circumstances to recommend appropriate wealth structures, such as trusts or family investment companies Identify and implement legitimate tax planning opportunities for individuals and business owners Advise on and manage the ongoing implications of trust structures, including the 10-year periodic tax charge and exit charges Maintain accurate records and prepare detailed, clear client reports and financial planning documents Keep up to date of legislative changes and HMRC guidance that affect clients' tax and estate planning What are we looking for? Ideally CTA or STEP Qualified. Experienced in advising clients on Inheritance Tax, trust structures & wealth strategies. Benefits: This role could be hybrid or remote, full or part time. Benefits include 35 days holiday. Considerable bonus What now? If you are a Personal Tax Advisor please apply straight away. We would love to chat with you in confidence.
Are you looking for a customer service role that is more than just answering the phone? Hybrid working? A genuine path for career progression? Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisors to join the adventure, offering hybrid working you will be based both in their modern Edinburgh city office and the comfort of your own home, the best of both worlds. As a customer service advisor you will be offering the highest level of assistance within their Omni -Channel Contact Centre via telephone, live chat and emails to aid the customer through the purchasing journey, whilst liaising with their network partners and suppliers. If you have a passion for doing the right thing, want to be part of wonderful team culture and have the imagination to do something that little different then we want to speak to you. Given the nature of this role we are only seeking individuals with the following skillset: Experience in customer service, preferably from a call centre or Omni channel contact centre Excellent communication skills Ability to multi-task and prioritise workload Attention to detail Commitment The starting salary for this position is 26K per annum with a host of other perks such as company wide yearly bonus, employee discount scheme for family and friends and even employee loans. Although they operate between Mon - Saturday you would only be required to work 1 Saturday in every 5, and even then it is a 3pm finish and they will even with a full day off. The operating hours are from 8am-5.30pm which are on a 8-hour shift rotational pattern. They are looking for immediate starts and can interview at very short notice so if you are actively on the market and would like to hear more then please apply now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Dec 10, 2025
Full time
Are you looking for a customer service role that is more than just answering the phone? Hybrid working? A genuine path for career progression? Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisors to join the adventure, offering hybrid working you will be based both in their modern Edinburgh city office and the comfort of your own home, the best of both worlds. As a customer service advisor you will be offering the highest level of assistance within their Omni -Channel Contact Centre via telephone, live chat and emails to aid the customer through the purchasing journey, whilst liaising with their network partners and suppliers. If you have a passion for doing the right thing, want to be part of wonderful team culture and have the imagination to do something that little different then we want to speak to you. Given the nature of this role we are only seeking individuals with the following skillset: Experience in customer service, preferably from a call centre or Omni channel contact centre Excellent communication skills Ability to multi-task and prioritise workload Attention to detail Commitment The starting salary for this position is 26K per annum with a host of other perks such as company wide yearly bonus, employee discount scheme for family and friends and even employee loans. Although they operate between Mon - Saturday you would only be required to work 1 Saturday in every 5, and even then it is a 3pm finish and they will even with a full day off. The operating hours are from 8am-5.30pm which are on a 8-hour shift rotational pattern. They are looking for immediate starts and can interview at very short notice so if you are actively on the market and would like to hear more then please apply now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Title: People Advisor Location: Maidstone Job Type: Full time/permanent - Hybrid Hours of work: Monday to Friday 09:00 - 17:00 Salary: 40,000 - 45,000 per annum (dependent on experience) We are delighted to be assisting one of our favourite clients in their search for a People Advisor, this is a fantastic time to join them as they continue to expand. They have a fantastic reputation and it really is a company you will be proud to work for! Duties include: Provide day-to-day HR advice and support to employees and managers on employee relations, performance management, policies and procedures. Coordinate recruitment activities including job postings, candidate screening, interviews and onboarding. Support learning and development initiatives, including induction programs, internal training and career development conversations. Maintain HR systems and accurate employee records; produce routine people metrics and reports to inform decision-making. Contribute to culture and engagement activities, recognition programs, and initiatives that promote diversity, equity and inclusion. Assist with change management activities, workforce planning and internal communications during organisational changes. Ensure compliance with employment legislation and company policies while maintaining confidentiality and professional integrity. Skills/Experience required: Min 3-5 years' experience in a similar role Strong knowledge of UK employment law and Best Practice A collaborative mindset and a passion for delivering exceptional candidate experiences Able to build relationships to influence and advise at all levels Able to work with a high level of confidentiality and professionalism Ideally CIPD Level 3 / 5 Qualified
Dec 10, 2025
Full time
Job Title: People Advisor Location: Maidstone Job Type: Full time/permanent - Hybrid Hours of work: Monday to Friday 09:00 - 17:00 Salary: 40,000 - 45,000 per annum (dependent on experience) We are delighted to be assisting one of our favourite clients in their search for a People Advisor, this is a fantastic time to join them as they continue to expand. They have a fantastic reputation and it really is a company you will be proud to work for! Duties include: Provide day-to-day HR advice and support to employees and managers on employee relations, performance management, policies and procedures. Coordinate recruitment activities including job postings, candidate screening, interviews and onboarding. Support learning and development initiatives, including induction programs, internal training and career development conversations. Maintain HR systems and accurate employee records; produce routine people metrics and reports to inform decision-making. Contribute to culture and engagement activities, recognition programs, and initiatives that promote diversity, equity and inclusion. Assist with change management activities, workforce planning and internal communications during organisational changes. Ensure compliance with employment legislation and company policies while maintaining confidentiality and professional integrity. Skills/Experience required: Min 3-5 years' experience in a similar role Strong knowledge of UK employment law and Best Practice A collaborative mindset and a passion for delivering exceptional candidate experiences Able to build relationships to influence and advise at all levels Able to work with a high level of confidentiality and professionalism Ideally CIPD Level 3 / 5 Qualified
Start date: Febuary 2026 onwards Location: EE North Tyneside (Silver Fox Way, NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, NE12 8ET) Salary: £21,620 plus incentives throughout the year! Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, TV's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Dec 10, 2025
Full time
Start date: Febuary 2026 onwards Location: EE North Tyneside (Silver Fox Way, NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, NE12 8ET) Salary: £21,620 plus incentives throughout the year! Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, TV's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team! This is a full time role that will be hybrid from Manchester. You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing customers in the hospitality industry.Apply today to join a groundbreaking team! About you: 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation Deep industry experience in the hospitality industry Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast-paced, dynamic environment How you will spend your time: Serve as a strategic partner to a curated portfolio of customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry-specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry-specific playbooks, collateral, and case studies At SafetyCulture, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; Access to professional and personal training and development opportunities;Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: In-house Culinary Crew serving up daily breakfast, lunch and snacks Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global offsite Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn . To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Dec 10, 2025
Full time
SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team! This is a full time role that will be hybrid from Manchester. You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing customers in the hospitality industry.Apply today to join a groundbreaking team! About you: 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation Deep industry experience in the hospitality industry Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast-paced, dynamic environment How you will spend your time: Serve as a strategic partner to a curated portfolio of customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry-specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry-specific playbooks, collateral, and case studies At SafetyCulture, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; Access to professional and personal training and development opportunities;Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: In-house Culinary Crew serving up daily breakfast, lunch and snacks Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global offsite Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn . To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Why Valtech? We're advisors, visionaries, creative and techies. We embrace all things digital. We talk to each other. We have fun. We love our clients. We're looking ahead • We are global Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values driven culture, international careers and the chance to shape the future of experience. As our Payroll Manager, you responsible for ensuring accurate and timely processing of our UK employee payroll, including the management of an external payroll provider. This role oversees UK payroll operations, maintains payroll records, ensures compliance with HMRC and tax obligations, and collaborates closely with HR and Finance to support payroll accuracy. You will be the dedicated point of contact for payroll queries from our employees, managing and resolving issues or questions in a timely manner. Please note, this is a Part Time position. Key Responsibilities Payroll Processing Prepare and process monthly payroll for all employees, to be processed via the payroll supplier. Review monthly changes, against rules/schedules and ensure accurately reflected in the monthly payroll. 100% accuracy of earnings, deductions and taxes. Resolve payroll discrepancies and respond to employee payroll inquiries. Serve as the primary point of contact for, and manage, the external payroll provider. Coordinate with the payroll supplier to ensure timely and accurate payroll runs. Monitor service levels, performance and compliance of the payroll vendor. Escalate issues and oversee resolution of system or processing errors. Review and approve supplier outputs, reports and invoices. Support periodic vendor evaluations and contract discussions. Compliance & Reporting Ensure compliance HMRC, tax and local payroll laws. Prepare payroll reports for Finance, HR and management. Ensure tax payments are delivered. Support audits by preparing necessary payroll documentation. Data & Systems Management Maintain employee payroll records in HRIS/payroll systems. Support system updates, testing, and enhancements in collaboration with the payroll supplier. Reconcile payroll accounts and support month end and year end close processes. Employee Support Serve as the primary point of contact for payroll related questions from UK employees, both permanent and contractor. Assist employees with direct deposit setup, tax forms, and pay related issues. Maintain strict confidentiality and accuracy with sensitive data. Must have qualifications To be considered for this role, you must meet the following essential qualifications: Proven experience as a Payroll Manager/Specialist or in a similar role. You must have prior experience with both managing an internal payrolland managing a relationship with an external vendor/supplier. Knowledge of payroll processes, regulations and tax requirements. Experience with payroll vendors or outsourced payroll services. Proficiency with payroll systems (IRIS preferred but not essential). Confident with the project management of changing payroll provider. Strong Excel and data entry skills. High attention to detail, accuracy and confidentiality. Ability to change payroll provider Please note, this is a Part Time position working up to c. 20 hours a week. (Although we can be flexible with the working hours/schedule depending on individual needs). This is a remote first role, but we will need someone who is willing to come in our London office a couple of times a month. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. Your application process Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L'Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us.
Dec 10, 2025
Full time
Why Valtech? We're advisors, visionaries, creative and techies. We embrace all things digital. We talk to each other. We have fun. We love our clients. We're looking ahead • We are global Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values driven culture, international careers and the chance to shape the future of experience. As our Payroll Manager, you responsible for ensuring accurate and timely processing of our UK employee payroll, including the management of an external payroll provider. This role oversees UK payroll operations, maintains payroll records, ensures compliance with HMRC and tax obligations, and collaborates closely with HR and Finance to support payroll accuracy. You will be the dedicated point of contact for payroll queries from our employees, managing and resolving issues or questions in a timely manner. Please note, this is a Part Time position. Key Responsibilities Payroll Processing Prepare and process monthly payroll for all employees, to be processed via the payroll supplier. Review monthly changes, against rules/schedules and ensure accurately reflected in the monthly payroll. 100% accuracy of earnings, deductions and taxes. Resolve payroll discrepancies and respond to employee payroll inquiries. Serve as the primary point of contact for, and manage, the external payroll provider. Coordinate with the payroll supplier to ensure timely and accurate payroll runs. Monitor service levels, performance and compliance of the payroll vendor. Escalate issues and oversee resolution of system or processing errors. Review and approve supplier outputs, reports and invoices. Support periodic vendor evaluations and contract discussions. Compliance & Reporting Ensure compliance HMRC, tax and local payroll laws. Prepare payroll reports for Finance, HR and management. Ensure tax payments are delivered. Support audits by preparing necessary payroll documentation. Data & Systems Management Maintain employee payroll records in HRIS/payroll systems. Support system updates, testing, and enhancements in collaboration with the payroll supplier. Reconcile payroll accounts and support month end and year end close processes. Employee Support Serve as the primary point of contact for payroll related questions from UK employees, both permanent and contractor. Assist employees with direct deposit setup, tax forms, and pay related issues. Maintain strict confidentiality and accuracy with sensitive data. Must have qualifications To be considered for this role, you must meet the following essential qualifications: Proven experience as a Payroll Manager/Specialist or in a similar role. You must have prior experience with both managing an internal payrolland managing a relationship with an external vendor/supplier. Knowledge of payroll processes, regulations and tax requirements. Experience with payroll vendors or outsourced payroll services. Proficiency with payroll systems (IRIS preferred but not essential). Confident with the project management of changing payroll provider. Strong Excel and data entry skills. High attention to detail, accuracy and confidentiality. Ability to change payroll provider Please note, this is a Part Time position working up to c. 20 hours a week. (Although we can be flexible with the working hours/schedule depending on individual needs). This is a remote first role, but we will need someone who is willing to come in our London office a couple of times a month. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. Your application process Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L'Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us.
About the job Our Mission: At WiiGroup, our mission is to revolutionise the AEC industry through innovative solutions, cutting edge technology, and a relentless focus on client satisfaction. We strive to exceed expectations, leverage digitalisation, and shape the future of construction globally. Through innovative solutions and cutting edge technologies. With a passionate team and a track record of delivering outstanding results on complex projects, we provide comprehensive customised services globally. From BIM and Digital Project Control to Immersive Reality and Data Analytics, our solutions push boundaries and set new standards. Join us as we shape the future of construction and create a world where innovation and efficiency thrive. Together, we will transform the way we build and inspire lasting change in the industry. Let's redefine what's possible in AEC. Our Competitive Advantage: Our company gains a competitive edge in the industry through digitalisation, embracing construction technology, and fostering innovative thinking. This enables us to deliver efficient, groundbreaking solutions and stay at the forefront of the rapidly evolving AEC landscape. Innovation and pushing boundaries are paramount in the construction industry. By embracing new ideas, technologies, and methodologies, we drive progress, deliver exceptional results, and shape the future of construction. Start-up Environment: Are you tired of doing the same old same old on every project? At WiiGroup, we are seeking like minded creative professionals to join our team and drive our company's direction and culture. We offer exciting opportunities to work on projects while pushing the boundaries of innovation and digitalisation in the construction industry. Join us and be part of shaping the future of construction. Job Summary We are hiring an Associate Director - Business Intelligence to lead strategic European client accounts. You will own digital and data transformation across multiple capital project portfolio, combining strategy, delivery, and technical assurance to drive measurable value for both WiiGroup and the clients. In this role you will: Own the end to end delivery of complex digital and data initiatives for strategic clients, ensuring alignment with WiiGroup's growth objectives and the client's strategic outcomes. Provide senior leadership across digital project delivery, data and analytics solutions, and platform implementations (e.g. Microsoft Fabric, Azure, Power BI, Power Platform). Define and drive the digital transformation strategy for the client account, building trusted relationships at executive and project levels. Champion WiiGroup's capabilities (Project Management, BIM, Lean, Data Analytics, Power Platform), identifying opportunities to expand scope and create long term value. Lead the planning, execution, and delivery of digital projects, including data platforms, business intelligence solutions, and workflow automation. Ensure all digital and data deliverables are fit for purpose, user centred, on time and within budget. Provide technical assurance and direction for data architectures and analytics solutions on Azure / Fabric, Power BI, and Power Platform. Work with technical teams to design and implement reporting, dashboarding, and data integration that support project controls, portfolio reporting, and executive decision making. Oversee data pipelines and integrations with project and programme tools (e.g. ACC, EcoSys, InEight, Oracle Aconex, Planview, Planisware, Unifier), ensuring strong data governance and quality. Set up and lead governance forums, steering committees, and performance reviews with WiiGroup and client leadership. Evaluate project and programme outcomes, embedding lessons learnt and continuous improvement. Support WiiGroup's growth by shaping propositions, contributing to bids, proposals, and client presentations. Cultivate and deepen client relationships, acting as a trusted advisor across the wider organisation. Mentor and develop WiiGroup team members, fostering a high performance, inclusive, learning focused culture. Contribute to internal standards, playbooks, templates, and knowledge sharing. Our Ideal Candidate You are a strategic digital and data leader who: Is comfortable operating at executive level while engaging in technical detail when required. Understands construction or infrastructure project lifecycles (procurement, design, construction, commissioning, handover). Can translate complex data and technology topics into clear, outcome focused language for non technical stakeholders. Thrives in a fast paced consultancy, balancing client leadership, solution shaping, delivery oversight, and team development. Brings a commercial mindset, spotting opportunities to grow accounts and create long term value. Experience Required 10+ years' experience delivering complex digital, data, or technology enabled projects, including 5+ years in a senior leadership/director role. Strong background in the construction or infrastructure industry. Proven track record leading data and analytics initiatives (e.g. reporting platforms, data warehouses, integrated project controls dashboards). Bachelor's degree (or higher) in a STEM or related discipline (Engineering, Maths, Computer Science, Data, Construction Management). Professional project management qualification (e.g. PMP, PRINCE2, Agile/SAFe) or equivalent experience. Technical & Delivery Skills Hands on experience in Business Intelligence and data reporting (ideally Power BI). Experience designing or implementing data architectures on Microsoft Azure / Microsoft Fabric. Strong SQL and/or Python skills. Practical experience with Agile and Waterfall delivery, comfortable in hybrid environments. Familiarity with project and portfolio systems such as ACC, EcoSys, InEight, Oracle Aconex, Planview, Planisware, Unifier (or similar). Exposure to Power Apps, Power Automate, Power Pages, and Microsoft 365 collaboration tools (Teams, SharePoint). Understanding of Azure services such as Data Lake, Synapse, Databricks, Azure Machine Learning; Fabric for end to end analytics desirable. Awareness of AI enabled tooling (e.g. Copilot / Gemini) is an advantage. Leadership & Interpersonal Skills Proven ability to lead, motivate, and develop cross functional teams across multiple locations. Excellent stakeholder and client management, including C suite engagement. Strong communication, facilitation, and problem solving skills, with the ability to work independently and take ownership. What's On Offer Joining WiiGroup means you get to work with creative professionals who want to push the boundaries of innovation digitalisation. By doing so you will be gaining access to a range of benefits designed to support your personal and professional growth. These include: 25 Days Holidays to recharge and explore Pension Scheme to secure your future Health Cover to prioritise your well being Modern Tech Style Office Career Development in innovation technology Standing Desks with an ergonomic focus Educational Assistance to support your career Wellness Programs; focus on mental physical well being Next Steps If you're ready to embark on an exciting journey with WiiGroup, we encourage you to submit an application or submit your CV to . Join our forward thinking team and be at the forefront of revolutionising the digital project management landscape in AEC. By submitting your application for this position, you acknowledge and agree to the collection, processing, and storage of your personal information by WiiGroup for the sole purpose of the recruitment process. This includes reviewing your application, assessing your qualifications, and contacting you for potential interviews. Your information will be handled with utmost confidentiality and used solely for recruitment related purposes. If you have any concerns or wish to withdraw your application, please contact us at .
Dec 10, 2025
Full time
About the job Our Mission: At WiiGroup, our mission is to revolutionise the AEC industry through innovative solutions, cutting edge technology, and a relentless focus on client satisfaction. We strive to exceed expectations, leverage digitalisation, and shape the future of construction globally. Through innovative solutions and cutting edge technologies. With a passionate team and a track record of delivering outstanding results on complex projects, we provide comprehensive customised services globally. From BIM and Digital Project Control to Immersive Reality and Data Analytics, our solutions push boundaries and set new standards. Join us as we shape the future of construction and create a world where innovation and efficiency thrive. Together, we will transform the way we build and inspire lasting change in the industry. Let's redefine what's possible in AEC. Our Competitive Advantage: Our company gains a competitive edge in the industry through digitalisation, embracing construction technology, and fostering innovative thinking. This enables us to deliver efficient, groundbreaking solutions and stay at the forefront of the rapidly evolving AEC landscape. Innovation and pushing boundaries are paramount in the construction industry. By embracing new ideas, technologies, and methodologies, we drive progress, deliver exceptional results, and shape the future of construction. Start-up Environment: Are you tired of doing the same old same old on every project? At WiiGroup, we are seeking like minded creative professionals to join our team and drive our company's direction and culture. We offer exciting opportunities to work on projects while pushing the boundaries of innovation and digitalisation in the construction industry. Join us and be part of shaping the future of construction. Job Summary We are hiring an Associate Director - Business Intelligence to lead strategic European client accounts. You will own digital and data transformation across multiple capital project portfolio, combining strategy, delivery, and technical assurance to drive measurable value for both WiiGroup and the clients. In this role you will: Own the end to end delivery of complex digital and data initiatives for strategic clients, ensuring alignment with WiiGroup's growth objectives and the client's strategic outcomes. Provide senior leadership across digital project delivery, data and analytics solutions, and platform implementations (e.g. Microsoft Fabric, Azure, Power BI, Power Platform). Define and drive the digital transformation strategy for the client account, building trusted relationships at executive and project levels. Champion WiiGroup's capabilities (Project Management, BIM, Lean, Data Analytics, Power Platform), identifying opportunities to expand scope and create long term value. Lead the planning, execution, and delivery of digital projects, including data platforms, business intelligence solutions, and workflow automation. Ensure all digital and data deliverables are fit for purpose, user centred, on time and within budget. Provide technical assurance and direction for data architectures and analytics solutions on Azure / Fabric, Power BI, and Power Platform. Work with technical teams to design and implement reporting, dashboarding, and data integration that support project controls, portfolio reporting, and executive decision making. Oversee data pipelines and integrations with project and programme tools (e.g. ACC, EcoSys, InEight, Oracle Aconex, Planview, Planisware, Unifier), ensuring strong data governance and quality. Set up and lead governance forums, steering committees, and performance reviews with WiiGroup and client leadership. Evaluate project and programme outcomes, embedding lessons learnt and continuous improvement. Support WiiGroup's growth by shaping propositions, contributing to bids, proposals, and client presentations. Cultivate and deepen client relationships, acting as a trusted advisor across the wider organisation. Mentor and develop WiiGroup team members, fostering a high performance, inclusive, learning focused culture. Contribute to internal standards, playbooks, templates, and knowledge sharing. Our Ideal Candidate You are a strategic digital and data leader who: Is comfortable operating at executive level while engaging in technical detail when required. Understands construction or infrastructure project lifecycles (procurement, design, construction, commissioning, handover). Can translate complex data and technology topics into clear, outcome focused language for non technical stakeholders. Thrives in a fast paced consultancy, balancing client leadership, solution shaping, delivery oversight, and team development. Brings a commercial mindset, spotting opportunities to grow accounts and create long term value. Experience Required 10+ years' experience delivering complex digital, data, or technology enabled projects, including 5+ years in a senior leadership/director role. Strong background in the construction or infrastructure industry. Proven track record leading data and analytics initiatives (e.g. reporting platforms, data warehouses, integrated project controls dashboards). Bachelor's degree (or higher) in a STEM or related discipline (Engineering, Maths, Computer Science, Data, Construction Management). Professional project management qualification (e.g. PMP, PRINCE2, Agile/SAFe) or equivalent experience. Technical & Delivery Skills Hands on experience in Business Intelligence and data reporting (ideally Power BI). Experience designing or implementing data architectures on Microsoft Azure / Microsoft Fabric. Strong SQL and/or Python skills. Practical experience with Agile and Waterfall delivery, comfortable in hybrid environments. Familiarity with project and portfolio systems such as ACC, EcoSys, InEight, Oracle Aconex, Planview, Planisware, Unifier (or similar). Exposure to Power Apps, Power Automate, Power Pages, and Microsoft 365 collaboration tools (Teams, SharePoint). Understanding of Azure services such as Data Lake, Synapse, Databricks, Azure Machine Learning; Fabric for end to end analytics desirable. Awareness of AI enabled tooling (e.g. Copilot / Gemini) is an advantage. Leadership & Interpersonal Skills Proven ability to lead, motivate, and develop cross functional teams across multiple locations. Excellent stakeholder and client management, including C suite engagement. Strong communication, facilitation, and problem solving skills, with the ability to work independently and take ownership. What's On Offer Joining WiiGroup means you get to work with creative professionals who want to push the boundaries of innovation digitalisation. By doing so you will be gaining access to a range of benefits designed to support your personal and professional growth. These include: 25 Days Holidays to recharge and explore Pension Scheme to secure your future Health Cover to prioritise your well being Modern Tech Style Office Career Development in innovation technology Standing Desks with an ergonomic focus Educational Assistance to support your career Wellness Programs; focus on mental physical well being Next Steps If you're ready to embark on an exciting journey with WiiGroup, we encourage you to submit an application or submit your CV to . Join our forward thinking team and be at the forefront of revolutionising the digital project management landscape in AEC. By submitting your application for this position, you acknowledge and agree to the collection, processing, and storage of your personal information by WiiGroup for the sole purpose of the recruitment process. This includes reviewing your application, assessing your qualifications, and contacting you for potential interviews. Your information will be handled with utmost confidentiality and used solely for recruitment related purposes. If you have any concerns or wish to withdraw your application, please contact us at .
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 10, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Start date: Febuary 2026 onwards Location: EE North Tyneside (Silver Fox Way, NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, NE12 8ET) Salary: £21,620 plus incentives throughout the year! Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, TV's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Dec 10, 2025
Full time
Start date: Febuary 2026 onwards Location: EE North Tyneside (Silver Fox Way, NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, NE12 8ET) Salary: £21,620 plus incentives throughout the year! Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, TV's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Dec 10, 2025
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Job Title: Head of HR & Training Location: Bishop's Stortford Salary: £45,000 - £55,000 (DOE) Hours: Monday - Friday 9am - 5pm (Office Based) Location: Bishop's Stortford Contract: Permanent We're looking for a dynamic and forward-thinking Head of HR & Training to lead the organisation's people strategy and play a key role within the Senior Management Leadership Team. This is a senior strategic position with real influence, shaping culture, capability and development across a multi-site operation. About the Role You'll act as the organisation's senior HR advisor, guiding Directors and senior leaders on people matters, organisational development and employment law. You'll lead the People Strategy, ensuring the workforce is skilled, supported and aligned with long-term goals, while also overseeing the Training function and ensuring colleagues receive consistent, high-quality development. Key Responsibilities Lead the organisation's People Strategy and advise senior leaders on HR and employment matters. Drive workforce planning, succession management and organisational design. Ensure compliance with UK employment law, GDPR and internal policy. Manage complex employee relations cases and support managers with people issues. Oversee recruitment strategy, selection processes and employer brand. Lead the Training function, including mandatory training, leadership development and induction. Review and improve HR systems, policies and processes. Provide HR analytics and insights covering trends such as absence, turnover and training compliance. Champion a positive, inclusive culture and lead wellbeing and engagement initiatives. Line-manage the HR & Training team and support professional development across the organisation. About You You'll bring strong senior HR experience, excellent knowledge of UK employment law and the confidence to influence at Executive level. You're empathetic, resilient and solutions-focused, with great communication skills and the ability to navigate sensitive or complex situations. CIPD Level 5 (with the ambition to progress to Level 7) Extensive senior HR generalist experience (5+ years at management level) Proven experience managing multi-site operations Experience designing and delivering training and leadership development programmes Successful track record of improving HR systems, processes, culture and compliance Evidence of ongoing CPD A training or L&D qualification (or willingness to obtain one) You must be able to drive as this is a multi-office organisation Why Join Us? This is an opportunity to shape culture and capability at a strategic level while leading a full HR and Training function. You'll have the freedom to innovate, build and influence. Benefits include: Company car Company bonus Health care package 23 days' holiday plus bank holidays Salary up to £55,000 depending on experience
Dec 10, 2025
Full time
Job Title: Head of HR & Training Location: Bishop's Stortford Salary: £45,000 - £55,000 (DOE) Hours: Monday - Friday 9am - 5pm (Office Based) Location: Bishop's Stortford Contract: Permanent We're looking for a dynamic and forward-thinking Head of HR & Training to lead the organisation's people strategy and play a key role within the Senior Management Leadership Team. This is a senior strategic position with real influence, shaping culture, capability and development across a multi-site operation. About the Role You'll act as the organisation's senior HR advisor, guiding Directors and senior leaders on people matters, organisational development and employment law. You'll lead the People Strategy, ensuring the workforce is skilled, supported and aligned with long-term goals, while also overseeing the Training function and ensuring colleagues receive consistent, high-quality development. Key Responsibilities Lead the organisation's People Strategy and advise senior leaders on HR and employment matters. Drive workforce planning, succession management and organisational design. Ensure compliance with UK employment law, GDPR and internal policy. Manage complex employee relations cases and support managers with people issues. Oversee recruitment strategy, selection processes and employer brand. Lead the Training function, including mandatory training, leadership development and induction. Review and improve HR systems, policies and processes. Provide HR analytics and insights covering trends such as absence, turnover and training compliance. Champion a positive, inclusive culture and lead wellbeing and engagement initiatives. Line-manage the HR & Training team and support professional development across the organisation. About You You'll bring strong senior HR experience, excellent knowledge of UK employment law and the confidence to influence at Executive level. You're empathetic, resilient and solutions-focused, with great communication skills and the ability to navigate sensitive or complex situations. CIPD Level 5 (with the ambition to progress to Level 7) Extensive senior HR generalist experience (5+ years at management level) Proven experience managing multi-site operations Experience designing and delivering training and leadership development programmes Successful track record of improving HR systems, processes, culture and compliance Evidence of ongoing CPD A training or L&D qualification (or willingness to obtain one) You must be able to drive as this is a multi-office organisation Why Join Us? This is an opportunity to shape culture and capability at a strategic level while leading a full HR and Training function. You'll have the freedom to innovate, build and influence. Benefits include: Company car Company bonus Health care package 23 days' holiday plus bank holidays Salary up to £55,000 depending on experience
