Concern Worldwide (UK) Ltd City Of Westminster, London

Location: London (Hybrid) Salary: £43,250 - £48,055 (based on full time hours, 35 hours per week) New employees typically start at the beginning of their pay band. Hours: 35 hours per week Contract: 12-month fixed-term (or until the substantive postholder returns from their internal secondment, whichever is sooner) Concern Worldwide (UK) is looking for a Senior Communications Officer to join the team on a full time, 12 months fixed-term contract. About Us We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With 3000 staff of more than 50 nationalities, Concern operates in 24 of the world's poorest countries, helping people to achieve major and long-lasting improvements in their lives. While the role can be primarily remote, there is an expectation of regular on-site presence, including a minimum of one day per week in the office, with two all-in office days a month. The postholder will also be required to attend external and face-to-face meetings to effectively manage stakeholder relationships. Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You'll be based in a dynamic, purpose-driven workspace designed to support collaboration and innovation. The Foundry offers excellent on-site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. The Role As Senior Communications Officer, you'll play a key role in raising Concern Worldwide (UK)'s profile and advancing our mission through strategic, high-impact communications. Working closely with the Director of Communications, you'll lead media relations, identify and secure opportunities to amplify our voice, create engaging content across multiple channels, protect and strengthen our brand, and support advocacy, fundraising and organisational campaigns. You'll build relationships with journalists and key stakeholders, support senior spokespersons, help shape leadership profile-building, collaborate with colleagues across the UK and internationally, and deputise for the Director when required. This is a varied and rewarding opportunity for someone who enjoys combining strategic thinking with hands-on delivery to create communications that inspire action and drive lasting impact. What We're Looking For You're a creative, proactive and strategic communications professional with a talent for crafting compelling stories, building strong media relationships and translating complex issues into engaging content for a range of audiences. An excellent writer and confident communicator, you thrive in a fast-paced environment, balancing multiple priorities while maintaining exceptional attention to detail. You have a strong understanding of brand management, enjoy collaborating with colleagues and stakeholders, and are equally comfortable working independently or leading initiatives. Passionate about making a difference, you're motivated by the opportunity to use your communications expertise to support meaningful change, with experience in the charity sector, media, campaigning, fundraising or multimedia content considered an advantage. Benefits 25 days' annual leave, pro-rated for part-time employees Office closure between Christmas Day and New Year's Day Flexible hours and hybrid working Annual leave purchase scheme Enhanced parental leave pay Stakeholder pension Season ticket loan Cycle scheme Life assurance Access to Employee Assistance Programme (EAP) Equality, Diversity, and Inclusion Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. How to Apply To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 31st August 2026. Due to the urgent nature of this recruitment, applications will be reviewed on a rolling basis, and we may close the vacancy prior to the advertised closing date. The successful candidate will be expected to start as soon as possible, with immediate availability preferred. Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.

Aug 24, 2026

Full time

Location: London (Hybrid) Salary: £43,250 - £48,055 (based on full time hours, 35 hours per week) New employees typically start at the beginning of their pay band. Hours: 35 hours per week Contract: 12-month fixed-term (or until the substantive postholder returns from their internal secondment, whichever is sooner) Concern Worldwide (UK) is looking for a Senior Communications Officer to join the team on a full time, 12 months fixed-term contract. About Us We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With 3000 staff of more than 50 nationalities, Concern operates in 24 of the world's poorest countries, helping people to achieve major and long-lasting improvements in their lives. While the role can be primarily remote, there is an expectation of regular on-site presence, including a minimum of one day per week in the office, with two all-in office days a month. The postholder will also be required to attend external and face-to-face meetings to effectively manage stakeholder relationships. Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You'll be based in a dynamic, purpose-driven workspace designed to support collaboration and innovation. The Foundry offers excellent on-site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. The Role As Senior Communications Officer, you'll play a key role in raising Concern Worldwide (UK)'s profile and advancing our mission through strategic, high-impact communications. Working closely with the Director of Communications, you'll lead media relations, identify and secure opportunities to amplify our voice, create engaging content across multiple channels, protect and strengthen our brand, and support advocacy, fundraising and organisational campaigns. You'll build relationships with journalists and key stakeholders, support senior spokespersons, help shape leadership profile-building, collaborate with colleagues across the UK and internationally, and deputise for the Director when required. This is a varied and rewarding opportunity for someone who enjoys combining strategic thinking with hands-on delivery to create communications that inspire action and drive lasting impact. What We're Looking For You're a creative, proactive and strategic communications professional with a talent for crafting compelling stories, building strong media relationships and translating complex issues into engaging content for a range of audiences. An excellent writer and confident communicator, you thrive in a fast-paced environment, balancing multiple priorities while maintaining exceptional attention to detail. You have a strong understanding of brand management, enjoy collaborating with colleagues and stakeholders, and are equally comfortable working independently or leading initiatives. Passionate about making a difference, you're motivated by the opportunity to use your communications expertise to support meaningful change, with experience in the charity sector, media, campaigning, fundraising or multimedia content considered an advantage. Benefits 25 days' annual leave, pro-rated for part-time employees Office closure between Christmas Day and New Year's Day Flexible hours and hybrid working Annual leave purchase scheme Enhanced parental leave pay Stakeholder pension Season ticket loan Cycle scheme Life assurance Access to Employee Assistance Programme (EAP) Equality, Diversity, and Inclusion Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. How to Apply To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 31st August 2026. Due to the urgent nature of this recruitment, applications will be reviewed on a rolling basis, and we may close the vacancy prior to the advertised closing date. The successful candidate will be expected to start as soon as possible, with immediate availability preferred. Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.

Grants Manager

University Hospitals Birmingham Charity Birmingham, Staffordshire

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts. Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few. As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families. JOB TITLE: Grants Manager SALARY: £40,000 per annum HOURS: Full time - 37.5 hours RESPONSIBLE TO: Charity Chief Executive ACCOUNTABLE TO: Charity Chief Executive LOCATION: Queen Elizabeth Hospital Birmingham ROLE DESCRIPTION The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital. This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission. Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes. They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies. Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact. This role may involve occasional evening and weekend work at charity events and events organised by our supporters. This role sits within our Grants Team and will oversee two Senior Grants Officers. PRINCIPAL DUTIES Ensure grant programmes align with the charity's objectives and priorities. Review and update grant policies, procedures, and eligibility criteria. Manage grant application processes. Oversee grant management systems and databases. Conduct due diligence on applicants, including financial and governance checks. Prepare reports and recommendations for trustees or grant committees. Support decision-making meetings and record outcomes. Build positive relationships with grant applicants, funded organisations, and stakeholders. Provide advice and guidance to applicants throughout the process. Act as the main point of contact for grant recipients. Monitor funded projects to ensure grant conditions are met. Review progress reports and financial returns from grant recipients. Evaluate the impact of funded projects against agreed outcomes. Identify lessons learned to improve future grant programmes. Manage grant budgets and payment schedules. Ensure grants are awarded within approved budgets. Monitor expenditure and forecast future commitments. Work closely with finance teams to maintain accurate records. COMMUNICATION Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders. Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity's policies and procedures. PROFESSIONAL RESPONSIBILITIES Ability to present oneself in a professional manner as a representative of the hospital and the charity. To maintain confidentiality in all aspects of duty, including grant and donor data. To assist in maintaining accurate records and to complete and return as requested statistical data. To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access. MISCELLANEOUS To represent the Charity in a variety of different contexts and to a variety of different audiences. To ensure that a positive image of the hospital and the Charity is projected at all times To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary) To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive. NOTES: This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder. All employees must adhere to and perpetuate Charity Policies and Procedures relating to: Health and Safety No Smoking at Work Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act. Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984. Please note that employees are employed directly by the Charity and not the NHS. Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee's annual salary in addition to employee contributions. Employees of the Charity are eligible for enhanced maternity and sickness pay. Employees of the Charity receive 27 days holiday per year, plus Bank Holidays. SKILLS/KNOWLEDGE/ABILITY: Essential Financial Literacy Excellent written skills with first class spelling Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages Ability to produce accurately typed and photocopied documents efficiently and to high standard Ability to ensure accurate data inputting Ability to work independently and under pressure, prioritising work to meet deadlines Ability to deal with heavy, unpredictable workloads Ability to set up and maintain organisational systems Ability to work flexibly to meet the needs of the charity Problem solving Record keeping Non-judgemental attitude Accepts responsibility for own decisions Ability to represent the Charity at events and functions Good interpersonal skills and ability to influence people at all levels Understanding and respect for the importance of patient confidentiality GCSE English Language or equivalent GCSE Mathematics or equivalent Desirable Educated to degree level or equivalent Qualification in grant management, fundraising, communications, PR or marketing Understanding of the NHS and wider health and patient issues EXPERIENCE Essential Experience of working in a grant making environment Experience of presenting to audiences/groups Experience of administration in an office-based environment Experience of working on own initiative Previous experience of working with & reporting to Leadership teams / trustees Desirable Experience of grant making strategy Team management experience Raiser's Edge donor database experience Experience of impact evaluation ADDITIONAL INFORMATION Essential A team player with a flexible approach Available to work out of hours if required. Desirable Car driver with a clean licence

Aug 24, 2026

Full time

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts. Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few. As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families. JOB TITLE: Grants Manager SALARY: £40,000 per annum HOURS: Full time - 37.5 hours RESPONSIBLE TO: Charity Chief Executive ACCOUNTABLE TO: Charity Chief Executive LOCATION: Queen Elizabeth Hospital Birmingham ROLE DESCRIPTION The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital. This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission. Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes. They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies. Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact. This role may involve occasional evening and weekend work at charity events and events organised by our supporters. This role sits within our Grants Team and will oversee two Senior Grants Officers. PRINCIPAL DUTIES Ensure grant programmes align with the charity's objectives and priorities. Review and update grant policies, procedures, and eligibility criteria. Manage grant application processes. Oversee grant management systems and databases. Conduct due diligence on applicants, including financial and governance checks. Prepare reports and recommendations for trustees or grant committees. Support decision-making meetings and record outcomes. Build positive relationships with grant applicants, funded organisations, and stakeholders. Provide advice and guidance to applicants throughout the process. Act as the main point of contact for grant recipients. Monitor funded projects to ensure grant conditions are met. Review progress reports and financial returns from grant recipients. Evaluate the impact of funded projects against agreed outcomes. Identify lessons learned to improve future grant programmes. Manage grant budgets and payment schedules. Ensure grants are awarded within approved budgets. Monitor expenditure and forecast future commitments. Work closely with finance teams to maintain accurate records. COMMUNICATION Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders. Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity's policies and procedures. PROFESSIONAL RESPONSIBILITIES Ability to present oneself in a professional manner as a representative of the hospital and the charity. To maintain confidentiality in all aspects of duty, including grant and donor data. To assist in maintaining accurate records and to complete and return as requested statistical data. To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access. MISCELLANEOUS To represent the Charity in a variety of different contexts and to a variety of different audiences. To ensure that a positive image of the hospital and the Charity is projected at all times To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary) To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive. NOTES: This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder. All employees must adhere to and perpetuate Charity Policies and Procedures relating to: Health and Safety No Smoking at Work Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act. Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984. Please note that employees are employed directly by the Charity and not the NHS. Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee's annual salary in addition to employee contributions. Employees of the Charity are eligible for enhanced maternity and sickness pay. Employees of the Charity receive 27 days holiday per year, plus Bank Holidays. SKILLS/KNOWLEDGE/ABILITY: Essential Financial Literacy Excellent written skills with first class spelling Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages Ability to produce accurately typed and photocopied documents efficiently and to high standard Ability to ensure accurate data inputting Ability to work independently and under pressure, prioritising work to meet deadlines Ability to deal with heavy, unpredictable workloads Ability to set up and maintain organisational systems Ability to work flexibly to meet the needs of the charity Problem solving Record keeping Non-judgemental attitude Accepts responsibility for own decisions Ability to represent the Charity at events and functions Good interpersonal skills and ability to influence people at all levels Understanding and respect for the importance of patient confidentiality GCSE English Language or equivalent GCSE Mathematics or equivalent Desirable Educated to degree level or equivalent Qualification in grant management, fundraising, communications, PR or marketing Understanding of the NHS and wider health and patient issues EXPERIENCE Essential Experience of working in a grant making environment Experience of presenting to audiences/groups Experience of administration in an office-based environment Experience of working on own initiative Previous experience of working with & reporting to Leadership teams / trustees Desirable Experience of grant making strategy Team management experience Raiser's Edge donor database experience Experience of impact evaluation ADDITIONAL INFORMATION Essential A team player with a flexible approach Available to work out of hours if required. Desirable Car driver with a clean licence

FREELANCE BRIEF - Collect Content Officer

THE CRAFTS COUNCIL

Tickets are now on sale for Collect 2026 Crafts Council is seeking expressions of interest from freelance communications and content professionals with a minimum of 2 years' experience to support the delivery of Collect, the art fair for contemporary craft and collectible design. Context About Collect 24 - 28 February 2027 Somerset House, London, UK Collect is the art fair for contemporary craft and collectible design. The fair is presented by Crafts Council and takes place annually at Somerset House, London. Proudly positioned at the forefront of the contemporary craft movement since 2004, Collect brings together collectors, patrons, curators, art advisors and interior designers, and features international and British galleries showing museum-quality works in curated presentations. Through the Collect Open initiative, the fair provides a platform for experimental installations by individual artists and collectives. Each edition of Collect showcases the work of over 400 exceptional living contemporary artists and designers, made from a range of materials with rich narratives. These span ceramic, furniture, glass, jewellery, metalwork, sculpture, textiles, woodwork and more. Over 80% of work is made in the previous five years, with many pieces commissioned for the fair. About the Brief Working closely with the Collect team, the postholder will lead the coordination of the fair's content, ensuring exhibitor and marketing assets are received, processed, and delivered accurately across relevant platforms. They will prepare compelling and accurate first drafts of press releases, working from agreed key messages and revising copy in response to feedback from the Collect team and appointed PR agency. They will support the production of key fair materials, including the catalogue, website and on site signage. They will also support the coordination of the talks programme and ensure required assets and information are received. The role requires excellent organisation, communication, and attention to detail, as well as the ability to manage multiple projects simultaneously and build effective working relationships with a wide range of stakeholders Role Objectives The postholder will: Oversee the content for the fair; receiving and processing assets from exhibitors, marketing partners and sponsors Prepare and revise first drafts of press releases, incorporating stakeholder feedback and delivering agreed copy to deadline Work closely with the wider team on the production of assets including the fair's catalogue, website pages and on-site signage Support the coordination the fair's talks programme, as directed by the Director Work closely with the wider team to establish priorities and key timeframes, ensure deadlines are met and tasks delivered to a high standard Main Duties Work closely with the team to collate and organise required assets to deliver the fair catalogue, talks programme and on-site signage Lead on researching and drafting press releases, using agreed key messages and accurate information supplied by exhibitors and the Collect team Liaise closely with the marketing, PR and design teams, ensuring they are kept up to date on new content received and changes to artist and exhibitor records Ensure artist list records are kept up to date and changes are reflected across relevant assets/relevant team members are notified Manage photos and videos on Dropbox, ensuring they are correctly and consistently labelled and filed As directed by the Marketing & Partnerships Consultant, liaise with marketing partners to receive required content to fulfil deliverables Liaise with exhibitors to receive content (images and copy) and obtain sign off for their catalogue pages Work closely with the Senior Fair Manager (or their parental leave cover) to collate content for the on-site talks and map leaflet Work closely with the Head of Operations to collate content for on site signage Coordinate talks programme; receive final copy and crediting information, assist with scheduling of rehearsals, provide content for the production of slides, greet speakers on site at the fair File and label photo and video content captured during the fair, ensuring correct credits are logged General Integral part of team attending team meetings, updating on progress of various tasks, highlighting upcoming deadlines, and helping to ensure project milestones remain on track. A strong commitment to accessibility and social justice, ensuring that we are adhering to best practice. Ensure that you comply with all health and safety regulations and safe working practice as required by current legislation and the company's health and safety policy and practices. Understand the importance of equity and inclusion in the workplace. Location Crafts Council Office and Gallery is based in Islington, London, with some hybrid / home working. Reporting to Activity will be overseen by Senior Fair Manager (or parental leave cover) and work closely with: Fees Freelance & Project-based Contract Freelance & Project-based The above is an entire project fee and the freelancer will be required to effectively manage their time to deliver the scope of work. The role offers some flexibility in terms of the number of days/hours worked, providing that prescribed deadlines are met. The amount of time the candidate is required to allocate will start at a few days a month in September, increasing to full time towards February (the month of the fair), including some evening and weekend working. Support for you Please email emailprotected if you have any questions, to request information in an alternative format or for any support needed. We will happily arrange for an informal conversation prior to submitting an expression of interest if that is helpful. Whatever works best for you. We are committed to supporting you with your access and support needs during this process and to ensuring any reasonable adjustments are met now and during any work with us. If you prefer to speak with us, please contact: (0). On joining the team in a freelance capacity, you can expect to receive a warm welcome, including a freelancer induction document providing useful information for you during your time with us. Our team follow our Working with and Supporting our Freelance Team policies and procedures. Our People team, alongside assigned leads will be with you to support you during your time with us. Other An enhanced DBS (Disclosure and Barring Service) check is required for any role working directly with children, young people and / or vulnerable adults. This check will ordinarily be conducted once an offer of work has been made and prior to commencement of relevant roles. Checks will be repeated every two years as required. To deliver this brief, you must be eligible to work in the UK.

Aug 24, 2026

Full time

Tickets are now on sale for Collect 2026 Crafts Council is seeking expressions of interest from freelance communications and content professionals with a minimum of 2 years' experience to support the delivery of Collect, the art fair for contemporary craft and collectible design. Context About Collect 24 - 28 February 2027 Somerset House, London, UK Collect is the art fair for contemporary craft and collectible design. The fair is presented by Crafts Council and takes place annually at Somerset House, London. Proudly positioned at the forefront of the contemporary craft movement since 2004, Collect brings together collectors, patrons, curators, art advisors and interior designers, and features international and British galleries showing museum-quality works in curated presentations. Through the Collect Open initiative, the fair provides a platform for experimental installations by individual artists and collectives. Each edition of Collect showcases the work of over 400 exceptional living contemporary artists and designers, made from a range of materials with rich narratives. These span ceramic, furniture, glass, jewellery, metalwork, sculpture, textiles, woodwork and more. Over 80% of work is made in the previous five years, with many pieces commissioned for the fair. About the Brief Working closely with the Collect team, the postholder will lead the coordination of the fair's content, ensuring exhibitor and marketing assets are received, processed, and delivered accurately across relevant platforms. They will prepare compelling and accurate first drafts of press releases, working from agreed key messages and revising copy in response to feedback from the Collect team and appointed PR agency. They will support the production of key fair materials, including the catalogue, website and on site signage. They will also support the coordination of the talks programme and ensure required assets and information are received. The role requires excellent organisation, communication, and attention to detail, as well as the ability to manage multiple projects simultaneously and build effective working relationships with a wide range of stakeholders Role Objectives The postholder will: Oversee the content for the fair; receiving and processing assets from exhibitors, marketing partners and sponsors Prepare and revise first drafts of press releases, incorporating stakeholder feedback and delivering agreed copy to deadline Work closely with the wider team on the production of assets including the fair's catalogue, website pages and on-site signage Support the coordination the fair's talks programme, as directed by the Director Work closely with the wider team to establish priorities and key timeframes, ensure deadlines are met and tasks delivered to a high standard Main Duties Work closely with the team to collate and organise required assets to deliver the fair catalogue, talks programme and on-site signage Lead on researching and drafting press releases, using agreed key messages and accurate information supplied by exhibitors and the Collect team Liaise closely with the marketing, PR and design teams, ensuring they are kept up to date on new content received and changes to artist and exhibitor records Ensure artist list records are kept up to date and changes are reflected across relevant assets/relevant team members are notified Manage photos and videos on Dropbox, ensuring they are correctly and consistently labelled and filed As directed by the Marketing & Partnerships Consultant, liaise with marketing partners to receive required content to fulfil deliverables Liaise with exhibitors to receive content (images and copy) and obtain sign off for their catalogue pages Work closely with the Senior Fair Manager (or their parental leave cover) to collate content for the on-site talks and map leaflet Work closely with the Head of Operations to collate content for on site signage Coordinate talks programme; receive final copy and crediting information, assist with scheduling of rehearsals, provide content for the production of slides, greet speakers on site at the fair File and label photo and video content captured during the fair, ensuring correct credits are logged General Integral part of team attending team meetings, updating on progress of various tasks, highlighting upcoming deadlines, and helping to ensure project milestones remain on track. A strong commitment to accessibility and social justice, ensuring that we are adhering to best practice. Ensure that you comply with all health and safety regulations and safe working practice as required by current legislation and the company's health and safety policy and practices. Understand the importance of equity and inclusion in the workplace. Location Crafts Council Office and Gallery is based in Islington, London, with some hybrid / home working. Reporting to Activity will be overseen by Senior Fair Manager (or parental leave cover) and work closely with: Fees Freelance & Project-based Contract Freelance & Project-based The above is an entire project fee and the freelancer will be required to effectively manage their time to deliver the scope of work. The role offers some flexibility in terms of the number of days/hours worked, providing that prescribed deadlines are met. The amount of time the candidate is required to allocate will start at a few days a month in September, increasing to full time towards February (the month of the fair), including some evening and weekend working. Support for you Please email emailprotected if you have any questions, to request information in an alternative format or for any support needed. We will happily arrange for an informal conversation prior to submitting an expression of interest if that is helpful. Whatever works best for you. We are committed to supporting you with your access and support needs during this process and to ensuring any reasonable adjustments are met now and during any work with us. If you prefer to speak with us, please contact: (0). On joining the team in a freelance capacity, you can expect to receive a warm welcome, including a freelancer induction document providing useful information for you during your time with us. Our team follow our Working with and Supporting our Freelance Team policies and procedures. Our People team, alongside assigned leads will be with you to support you during your time with us. Other An enhanced DBS (Disclosure and Barring Service) check is required for any role working directly with children, young people and / or vulnerable adults. This check will ordinarily be conducted once an offer of work has been made and prior to commencement of relevant roles. Checks will be repeated every two years as required. To deliver this brief, you must be eligible to work in the UK.

Senior Challenge Fundraising Officer

Third Solutions Peterborough, Cambridgeshire

We are looking for a Senior Challenge Fundraising Officer to lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio for a wonderful, National health charity. Home based/Cambridgeshire (Hybrid) £31,000 - £34,500 per yearFull-time/ Permanent / Health charity Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio. You will manage end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship. Working closely with the Head of Fundraising and colleagues across the charity, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with the charity. You will: Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Experience required Experience in third-party mass participation challenge fundraising. Proven ability to grow participation and increase income, with experience developing stewardship journeys, recruiting supporters and identifying opportunities to maximise fundraising potential. Experience using CRM systems and supporter data to track engagement, monitor fundraising performance and identify opportunities for improvement, using insight to inform decision-making and strengthen fundraising outcomes. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Aug 21, 2026

Full time

We are looking for a Senior Challenge Fundraising Officer to lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio for a wonderful, National health charity. Home based/Cambridgeshire (Hybrid) £31,000 - £34,500 per yearFull-time/ Permanent / Health charity Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio. You will manage end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship. Working closely with the Head of Fundraising and colleagues across the charity, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with the charity. You will: Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Experience required Experience in third-party mass participation challenge fundraising. Proven ability to grow participation and increase income, with experience developing stewardship journeys, recruiting supporters and identifying opportunities to maximise fundraising potential. Experience using CRM systems and supporter data to track engagement, monitor fundraising performance and identify opportunities for improvement, using insight to inform decision-making and strengthen fundraising outcomes. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Media & PR Manager

Hospice UK

Salary : £43,680 Location : Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK's. Our office is a short walk from King's Cross station in London. For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise media and PR opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday. Contractually this role is London-based. Benefits : 25 days annual leave pro rata based on the term of the contract Matched pension scheme up to 7% of salary Support for staff with caring responsibilities Family-friendly culture How to Apply: CV and supporting statement - using Hospice UK's supporting statement document - see below Closing date for applications: Sunday 6 September at 23:59 Interview dates: 15th and 16th of September. Interviews will take place online via MS Teams. We'll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process. Job Information The Role Our media function at Hospice UK is critical to our mission to promote and protect hospice care for all. The Media and PR Manager leads our media strategy, helping to tell our story with ambition and impact - shaping conversations, building national influence and raising the profile of hospice care across the UK. This post holder will have a sharp eye for a story, be a bold and instinctive media strategist and amplify the voices of people who need to be heard to change minds influence political decision makers and put Hospice UK at the forefront of the debate. The Team You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland. The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications. You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Content and Brand Manager and your line manager - our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate. There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other's skills and expertise. Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh. But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK. About You You're a talented and ambitious media professional with a strong instinct for a story and a passion for creating impact. Whether spotting opportunities in a fast-moving news cycle, building trusted relationships with journalists, or developing proactive media campaigns, you know how to secure attention for the issues that matter. You'll bring significant experience in media, PR or communications, ideally within the charity, health, care or public sector, and have a proven track record of delivering media strategies that drive measurable results. You'll be equally comfortable pitching a compelling human-interest story, translating complex policy issues into engaging content, or providing calm, confident counsel to senior leaders during high-profile or sensitive situations. We're looking for someone who is proactive, strategic and highly collaborative. You'll have excellent writing skills, strong media contacts (or the ability to build them quickly), and the confidence to influence stakeholders at all levels. Most importantly, you'll be motivated by the opportunity to elevate the profile of hospice care, ensuring Hospice UK's voice is heard in key national conversations and debates. If you're excited by the prospect of shaping a new media function, working at the heart of an organisation that champions compassionate end-of-life care, and making a real difference through the power of storytelling and advocacy, we'd love to hear from you. More information is available in the candidate information pack, which is available on our website to download.

Aug 21, 2026

Full time

Salary : £43,680 Location : Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK's. Our office is a short walk from King's Cross station in London. For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise media and PR opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday. Contractually this role is London-based. Benefits : 25 days annual leave pro rata based on the term of the contract Matched pension scheme up to 7% of salary Support for staff with caring responsibilities Family-friendly culture How to Apply: CV and supporting statement - using Hospice UK's supporting statement document - see below Closing date for applications: Sunday 6 September at 23:59 Interview dates: 15th and 16th of September. Interviews will take place online via MS Teams. We'll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process. Job Information The Role Our media function at Hospice UK is critical to our mission to promote and protect hospice care for all. The Media and PR Manager leads our media strategy, helping to tell our story with ambition and impact - shaping conversations, building national influence and raising the profile of hospice care across the UK. This post holder will have a sharp eye for a story, be a bold and instinctive media strategist and amplify the voices of people who need to be heard to change minds influence political decision makers and put Hospice UK at the forefront of the debate. The Team You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland. The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications. You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Content and Brand Manager and your line manager - our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate. There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other's skills and expertise. Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh. But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK. About You You're a talented and ambitious media professional with a strong instinct for a story and a passion for creating impact. Whether spotting opportunities in a fast-moving news cycle, building trusted relationships with journalists, or developing proactive media campaigns, you know how to secure attention for the issues that matter. You'll bring significant experience in media, PR or communications, ideally within the charity, health, care or public sector, and have a proven track record of delivering media strategies that drive measurable results. You'll be equally comfortable pitching a compelling human-interest story, translating complex policy issues into engaging content, or providing calm, confident counsel to senior leaders during high-profile or sensitive situations. We're looking for someone who is proactive, strategic and highly collaborative. You'll have excellent writing skills, strong media contacts (or the ability to build them quickly), and the confidence to influence stakeholders at all levels. Most importantly, you'll be motivated by the opportunity to elevate the profile of hospice care, ensuring Hospice UK's voice is heard in key national conversations and debates. If you're excited by the prospect of shaping a new media function, working at the heart of an organisation that champions compassionate end-of-life care, and making a real difference through the power of storytelling and advocacy, we'd love to hear from you. More information is available in the candidate information pack, which is available on our website to download.

Communications and Media Officer

Ellen MacArthur Cancer Trust

The Ellen MacArthur Cancer Trust is looking to recruit a Communications and Media Officer to join our small and driven team supporting young people aged 8-24, who are living through and beyond cancer. Use your storytelling, editorial, copywriting and creative skills to help inspire young people to join our lifechanging trips and generate the fundraising support we need so the door is open for more young people to benefit from our adventures. No sailing experience or knowledge is required, just a passion for applying your talents to make a real difference in young people believing in their brighter future after treatment for cancer. You might be a graduate journalist, PR account executive, communications assistant, or someone with equivalent experience who is ready to take your next step in a varied and rewarding role with one of the country's leading young people's cancer charities. What you will do A year-in-the-life of our Largs-based Communications and Media Officer has two distinct parts. October to April - where it's all about getting the word out there to support fundraising and encouraging young people to sign up for our life-changing adventures. Then it's the summer - May to September - when the magic happens and you're around the trips, interviewing young people and telling their stories. You can go sailing on the trips too! You will be responsible for identifying story opportunities year-round, and writing press releases, media advisories or editorial content to pitch those stories to a range of media outlets, from local newspapers and regional broadcasters to national, charity, marine and other specialist publications, and facilitating inbound requests for interviews or other profile-raising opportunities. You will serve as our go-to copywriter for print, online and digital marketing materials as well as writing other articles and feature content as requested. This includes responsibility for writing and overseeing the production of our annual in-house publication, Inspire. You will also work closely with the social media team, gathering (and if you have the experience, producing) multimedia content for our digital and online platforms. There will be wider responsibilities across the communications team too. Key responsibilities and duties Copywriting All editorial and copy creation (internal and external requirements/requests). Organisation-wide marketing collateral process management and copy support. Inspire - content planning, writing and overseeing production (Sept-Apr). Trust News (monthly e-newsletter) stories. Website - regular news stories and copy updates as required and/or requested. Internal copy oversight and/or proofreading, including but not limited to young person onboarding and fundraising communications. Media & PR Identifying cross-organisation year-round storytelling and profile-raising opportunities and proactive media outreach (local/regional/specialist/marine). Facilitate all inbound interview and other media requests including setting up interviews and briefing interviewees. Facilitate Largs-based PR and/or experiential requests. Media monitoring, recording and reporting (Google Alerts). Onclusive PR & media platform - relationship and media list management. Trip season (all of the above plus ) Interviewing young people and seasonal team (volunteers, skippers and trip leads) to gather stories and content for PR and/or social media. For Largs-organised trips photo management (sort, uploading and image tagging) media phone management Social media posts (including photos and/or short-form video) in liaison with the Senior Digital and Social Media Lead. Wider Largs team support. Wider comms function Year-round story management including case studies and website updates. Campaigns - ideas generation and support with delivery (with comms team) Sad News process management - ensuring respectful use of photos/videos. Largs office/marina branding - organisation and coordination as required. Crisis comms - part of incident response media team. Looking for new opportunities/platforms to raise our profile.

Aug 21, 2026

Full time

The Ellen MacArthur Cancer Trust is looking to recruit a Communications and Media Officer to join our small and driven team supporting young people aged 8-24, who are living through and beyond cancer. Use your storytelling, editorial, copywriting and creative skills to help inspire young people to join our lifechanging trips and generate the fundraising support we need so the door is open for more young people to benefit from our adventures. No sailing experience or knowledge is required, just a passion for applying your talents to make a real difference in young people believing in their brighter future after treatment for cancer. You might be a graduate journalist, PR account executive, communications assistant, or someone with equivalent experience who is ready to take your next step in a varied and rewarding role with one of the country's leading young people's cancer charities. What you will do A year-in-the-life of our Largs-based Communications and Media Officer has two distinct parts. October to April - where it's all about getting the word out there to support fundraising and encouraging young people to sign up for our life-changing adventures. Then it's the summer - May to September - when the magic happens and you're around the trips, interviewing young people and telling their stories. You can go sailing on the trips too! You will be responsible for identifying story opportunities year-round, and writing press releases, media advisories or editorial content to pitch those stories to a range of media outlets, from local newspapers and regional broadcasters to national, charity, marine and other specialist publications, and facilitating inbound requests for interviews or other profile-raising opportunities. You will serve as our go-to copywriter for print, online and digital marketing materials as well as writing other articles and feature content as requested. This includes responsibility for writing and overseeing the production of our annual in-house publication, Inspire. You will also work closely with the social media team, gathering (and if you have the experience, producing) multimedia content for our digital and online platforms. There will be wider responsibilities across the communications team too. Key responsibilities and duties Copywriting All editorial and copy creation (internal and external requirements/requests). Organisation-wide marketing collateral process management and copy support. Inspire - content planning, writing and overseeing production (Sept-Apr). Trust News (monthly e-newsletter) stories. Website - regular news stories and copy updates as required and/or requested. Internal copy oversight and/or proofreading, including but not limited to young person onboarding and fundraising communications. Media & PR Identifying cross-organisation year-round storytelling and profile-raising opportunities and proactive media outreach (local/regional/specialist/marine). Facilitate all inbound interview and other media requests including setting up interviews and briefing interviewees. Facilitate Largs-based PR and/or experiential requests. Media monitoring, recording and reporting (Google Alerts). Onclusive PR & media platform - relationship and media list management. Trip season (all of the above plus ) Interviewing young people and seasonal team (volunteers, skippers and trip leads) to gather stories and content for PR and/or social media. For Largs-organised trips photo management (sort, uploading and image tagging) media phone management Social media posts (including photos and/or short-form video) in liaison with the Senior Digital and Social Media Lead. Wider Largs team support. Wider comms function Year-round story management including case studies and website updates. Campaigns - ideas generation and support with delivery (with comms team) Sad News process management - ensuring respectful use of photos/videos. Largs office/marina branding - organisation and coordination as required. Crisis comms - part of incident response media team. Looking for new opportunities/platforms to raise our profile.

New Business Director

VML South Africa

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative, human first, award winning work for blue chip client partners including AstraZeneca, Colgate Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca Cola Company, and Wendy's. The agency is recognized by the Forrester Wave reports as a leader in marketing creative, content services, commerce services, global digital experience, and marketing measurement & optimization. VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. Our global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, SãoPaulo, Shanghai, Singapore, and Sydney. Importance of the Role The Chief Growth Officer of VMLUK will drive commercial growth, new business development, and pursuit excellence, aligning cross functional teams and leveraging market intelligence to generate measurable results for our clients. Responsibilities Commercial Growth & New Business Leadership Deliver and exceed new business revenue, margin, and pipeline targets in a communications, consulting or agency environment. Develop and execute new business strategies, prospecting programmes, and pursuit plans that generate measurable commercial results. Identify, qualify, and prioritise opportunities, balancing strategic value, commercial potential, and likelihood of success. Support integrated opportunities across complex organisations and multidisciplinary teams, including cross agency and cross network pursuits. Maintain oversight of all live opportunities, ensuring momentum, accountability, and progress across the pipeline. New Business Development & Pursuit Excellence Lead proactive prospecting, developing target account lists, identifying routes to market, crafting pursuit strategies, and driving engagement programmes. Manage RFIs, RFPs, credentials requests, chemistry meetings, and competitive pitch processes from qualification through to outcome. Co ordinate integrated pitch and pursuit initiatives across multiple capabilities, disciplines, and partner organisations. Maintain project management skills to manage multiple opportunities simultaneously without compromising quality. Market Intelligence & Opportunity Management Analyze market trends, competitive activity, and emerging industry developments. Identify opportunities from market signals and business change using data and insight to inform decision making and prioritisation. Continuously improve processes, ways of working, and pursuit effectiveness. Relationship Building & Influencing Build credibility and influence with senior clients, consultants, agency leadership, and WPP stakeholders. Employ strong networking, influencing, negotiation, and emotional intelligence skills to navigate complex stakeholder environments. Marketing, Brand & Agency Profile Support or deliver marketing and profile building initiatives that enhance agency visibility and support growth ambitions. Apply knowledge of brand positioning, thought leadership, events, content, and PR as drivers of awareness and commercial opportunity. Business Development Operations & Enablement Maintain and continually improve a best in class new business infrastructure, including case studies, credentials, pitch materials, and sales tools. Organise and manage content libraries, ensuring key materials are easily accessible and consistently maintained. Develop credentials presentations and supporting materials for client meetings, leadership presentations, and ad hoc business development activity. Use Salesforce (or equivalent CRM) to manage pipeline data, track opportunities, support forecasting, and produce management reporting. Leadership & Collaboration Lead, coach, and develop high performing teams, motivating and mobilising cross functional teams around growth opportunities and shared commercial goals. Demonstrate accountability, ownership, and the ability to create momentum in fast paced environments. Communication & Presentation Excellence Exhibit exceptional written, verbal, and presentation skills, distilling complex information into clear, compelling, and persuasive narratives. Develop and refine pitch stories, credentials presentations, and client facing communications with strong attention to detail. Personal Attributes Highly self motivated, entrepreneurial, and results oriented. Demonstrate initiative, creative thinking, and a proactive approach to problem solving. Remain calm, resilient, and confident under pressure. Manage multiple priorities and tight deadlines while maintaining quality and attention to detail. Adaptable, comfortable operating within ambiguity, energetic, curious, and passionate about driving growth. Work Environment & Expectations We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Equal Opportunity Employer Statement WPP(VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Aug 20, 2026

Full time

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative, human first, award winning work for blue chip client partners including AstraZeneca, Colgate Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca Cola Company, and Wendy's. The agency is recognized by the Forrester Wave reports as a leader in marketing creative, content services, commerce services, global digital experience, and marketing measurement & optimization. VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. Our global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, SãoPaulo, Shanghai, Singapore, and Sydney. Importance of the Role The Chief Growth Officer of VMLUK will drive commercial growth, new business development, and pursuit excellence, aligning cross functional teams and leveraging market intelligence to generate measurable results for our clients. Responsibilities Commercial Growth & New Business Leadership Deliver and exceed new business revenue, margin, and pipeline targets in a communications, consulting or agency environment. Develop and execute new business strategies, prospecting programmes, and pursuit plans that generate measurable commercial results. Identify, qualify, and prioritise opportunities, balancing strategic value, commercial potential, and likelihood of success. Support integrated opportunities across complex organisations and multidisciplinary teams, including cross agency and cross network pursuits. Maintain oversight of all live opportunities, ensuring momentum, accountability, and progress across the pipeline. New Business Development & Pursuit Excellence Lead proactive prospecting, developing target account lists, identifying routes to market, crafting pursuit strategies, and driving engagement programmes. Manage RFIs, RFPs, credentials requests, chemistry meetings, and competitive pitch processes from qualification through to outcome. Co ordinate integrated pitch and pursuit initiatives across multiple capabilities, disciplines, and partner organisations. Maintain project management skills to manage multiple opportunities simultaneously without compromising quality. Market Intelligence & Opportunity Management Analyze market trends, competitive activity, and emerging industry developments. Identify opportunities from market signals and business change using data and insight to inform decision making and prioritisation. Continuously improve processes, ways of working, and pursuit effectiveness. Relationship Building & Influencing Build credibility and influence with senior clients, consultants, agency leadership, and WPP stakeholders. Employ strong networking, influencing, negotiation, and emotional intelligence skills to navigate complex stakeholder environments. Marketing, Brand & Agency Profile Support or deliver marketing and profile building initiatives that enhance agency visibility and support growth ambitions. Apply knowledge of brand positioning, thought leadership, events, content, and PR as drivers of awareness and commercial opportunity. Business Development Operations & Enablement Maintain and continually improve a best in class new business infrastructure, including case studies, credentials, pitch materials, and sales tools. Organise and manage content libraries, ensuring key materials are easily accessible and consistently maintained. Develop credentials presentations and supporting materials for client meetings, leadership presentations, and ad hoc business development activity. Use Salesforce (or equivalent CRM) to manage pipeline data, track opportunities, support forecasting, and produce management reporting. Leadership & Collaboration Lead, coach, and develop high performing teams, motivating and mobilising cross functional teams around growth opportunities and shared commercial goals. Demonstrate accountability, ownership, and the ability to create momentum in fast paced environments. Communication & Presentation Excellence Exhibit exceptional written, verbal, and presentation skills, distilling complex information into clear, compelling, and persuasive narratives. Develop and refine pitch stories, credentials presentations, and client facing communications with strong attention to detail. Personal Attributes Highly self motivated, entrepreneurial, and results oriented. Demonstrate initiative, creative thinking, and a proactive approach to problem solving. Remain calm, resilient, and confident under pressure. Manage multiple priorities and tight deadlines while maintaining quality and attention to detail. Adaptable, comfortable operating within ambiguity, energetic, curious, and passionate about driving growth. Work Environment & Expectations We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Equal Opportunity Employer Statement WPP(VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Head of Philanthropy and Alumni Engagement

Canford Bournemouth, Dorset

Head of Philanthropy and Alumni Engagement Overall Purpose The Head of Philanthropy & Alumni Engagement is responsible for the effective management and day-to-day running of the Development Office. Reporting to the Director of Engagement, the post holder will be responsible for delivering the school's fundraising strategy and the further development and enhancement alumni engagement programme. The Head of Philanthropy & Alumni Engagement will manage and motivate their team to deliver an engaging and effective alumni programme, and in regards to fundraising, will identify and develop a portfolio of prospects with the aim of raising philanthropic income, including but not limited to, major gifts, legacy pledges and regular giving. A key responsibility will be to promote a culture of giving within the Canford Community, and beyond, to support the school's educational mission. The post-holder will be a skilled and diplomatic communicator, who excels at building relationships, and implementing strategies, processes and tactics to deliver the best outcomes. They will be able to connect, empathise and engage with multiple stakeholders from significant donors, parents, alumni, pupils, staff and school governors. Duties Meet annual fundraising targets as defined and agreed in the school fundraising strategy, by growing and developing the existing legacy programmes, identifying prospects for major gifts and promoting annual giving to support activities such as the provision of financial aid for pupils and other projects. Work with the Director of Engagement to develop a culture of philanthropy at the school. Produce compelling Cases for Support to meet donor motivations and increase the financial support of pupils. Develop and implement solicitation plans for major donors, including making personal asks, and develop cultivation plans for other types of fundraising. Keep abreast and work within the various codes of practice and legislation for fundraising. Prepare regular evaluation reports including cost benefit analyses for new fundraising initiatives. Maintain detailed analysis of giving, attendance and response levels to monitor progress against KPIs, with a view to continually improving fundraising efforts. Establish swift and straightforward acknowledgement procedures for donors. Account for all gifts and pledges. Investigate and, where appropriate, carry out applications to trusts and foundations. Work with the Director of Engagement, Headmaster, and other senior leaders across the school to maximise the value and impact from alumni and fundraising activities. Ensure regular and appropriate communications with current and former pupils, parents and other supporters. Maintain a comprehensive database of the external community through which the school can tailor communications effectively. Ensure the school's development database in managed in accordance with GDPR and other data management requirements. Act as key liaison between the school and the Old Canfordian Society, Friends of Canford committees and other 'special interest' groups (e.g. Friends of Canford Music). Develop links and contacts between alumni, former staff and governors, parents and the school on a long-term basis. Develop and oversee an events programme to foster engagement with the community. Develop relations with overseas members of the community. Foster the involvement of alumni, parents, staff, governors and friends as volunteers to harness their goodwill as supporters, advisors and ambassadors for the School. Ensure regular communication with the community through newsletters, email/online communication, and occasional publications. Support the work of the careers team by engaging the alumni community to share experiences and guidance to pupils. Oversee appropriate communication on behalf of the Old Canfordian Society committee, Friends of Canford committee and other groups where necessary and as agreed. Leadership and management Line management of the Development Officer and daily operations of the team, ensuring effective workload management and delivery against deadlines and objectives. Manage the team budget to ensure effective delivery of key objectives. Prepare an annual report on alumni engagement and fundraising for the Director of Engagement, Senior Leadership Team, and School Board committee. Work closely with the Head of Marketing and Communications to create well-crafted and persuasive fundraising and alumni engagement materials. Report to the Director of Engagement on alumni engagement and fundraising performance, issues and opportunities. Undertake any other reasonable duties as requested by the Director of Engagement or Headmaster. Knowledge / Experience Track record of building and managing fundraising relationships with mid and high-level prospective donors. Excellent knowledge of legacy, major, and regular giving including telethons. Strong knowledge of the principles of charity law, guidance and ethical codes. Excellent knowledge of data protection regulations and how it applies directly to fundraising and alumni engagement. Experience of school-based (or higher/further education) fundraising and alumni engagement procedures is highly desirable. Experience of developing good professional networks and working relationships with a range of colleagues and external stakeholders. Proven experience of developing and delivering fundraising and alumni engagement strategies, monitoring performance and delivery results within a budget. Demonstrable experience of managing high-value stakeholder relationships. Strong experience of managing a team in a busy, customer-focused environment Strong understanding of customer service principles and relationship management in an educational setting. Highly skilled in creating rapport with senior stakeholders, negotiating and positively influencing others. Strong interpersonal skills, including a confident and professional telephone manner and the ability to represent the school positively with parents, pupils, feeder schools and colleagues. Excellent planning, organisation and project management skills, including the ability to manage complex multi-stakeholder projects. Excellent written and verbal communication skills, with strong attention to detail and accuracy. Good analytical skills, with the ability to interpret and report on data effectively. High level of computer literacy; experience of CRM database systems is essential. Strong organisational and administrative abilities with the capacity to prioritise and work under pressure to meet tight deadlines. A collaborative, supportive and "hands-on" team player who leads by example. A proactive problem solver who can think ahead and adapt to changing circumstances. Reliable, approachable and customer-service focused with a positive "can-do" attitude. A sense of humour, calmness under pressure, and the ability to cope with the unexpected. Flexibility to work evenings and weekends Ability to travel throughout the UK and overseas as required to meet with alumni and fundraising prospects.

Aug 20, 2026

Full time

Head of Philanthropy and Alumni Engagement Overall Purpose The Head of Philanthropy & Alumni Engagement is responsible for the effective management and day-to-day running of the Development Office. Reporting to the Director of Engagement, the post holder will be responsible for delivering the school's fundraising strategy and the further development and enhancement alumni engagement programme. The Head of Philanthropy & Alumni Engagement will manage and motivate their team to deliver an engaging and effective alumni programme, and in regards to fundraising, will identify and develop a portfolio of prospects with the aim of raising philanthropic income, including but not limited to, major gifts, legacy pledges and regular giving. A key responsibility will be to promote a culture of giving within the Canford Community, and beyond, to support the school's educational mission. The post-holder will be a skilled and diplomatic communicator, who excels at building relationships, and implementing strategies, processes and tactics to deliver the best outcomes. They will be able to connect, empathise and engage with multiple stakeholders from significant donors, parents, alumni, pupils, staff and school governors. Duties Meet annual fundraising targets as defined and agreed in the school fundraising strategy, by growing and developing the existing legacy programmes, identifying prospects for major gifts and promoting annual giving to support activities such as the provision of financial aid for pupils and other projects. Work with the Director of Engagement to develop a culture of philanthropy at the school. Produce compelling Cases for Support to meet donor motivations and increase the financial support of pupils. Develop and implement solicitation plans for major donors, including making personal asks, and develop cultivation plans for other types of fundraising. Keep abreast and work within the various codes of practice and legislation for fundraising. Prepare regular evaluation reports including cost benefit analyses for new fundraising initiatives. Maintain detailed analysis of giving, attendance and response levels to monitor progress against KPIs, with a view to continually improving fundraising efforts. Establish swift and straightforward acknowledgement procedures for donors. Account for all gifts and pledges. Investigate and, where appropriate, carry out applications to trusts and foundations. Work with the Director of Engagement, Headmaster, and other senior leaders across the school to maximise the value and impact from alumni and fundraising activities. Ensure regular and appropriate communications with current and former pupils, parents and other supporters. Maintain a comprehensive database of the external community through which the school can tailor communications effectively. Ensure the school's development database in managed in accordance with GDPR and other data management requirements. Act as key liaison between the school and the Old Canfordian Society, Friends of Canford committees and other 'special interest' groups (e.g. Friends of Canford Music). Develop links and contacts between alumni, former staff and governors, parents and the school on a long-term basis. Develop and oversee an events programme to foster engagement with the community. Develop relations with overseas members of the community. Foster the involvement of alumni, parents, staff, governors and friends as volunteers to harness their goodwill as supporters, advisors and ambassadors for the School. Ensure regular communication with the community through newsletters, email/online communication, and occasional publications. Support the work of the careers team by engaging the alumni community to share experiences and guidance to pupils. Oversee appropriate communication on behalf of the Old Canfordian Society committee, Friends of Canford committee and other groups where necessary and as agreed. Leadership and management Line management of the Development Officer and daily operations of the team, ensuring effective workload management and delivery against deadlines and objectives. Manage the team budget to ensure effective delivery of key objectives. Prepare an annual report on alumni engagement and fundraising for the Director of Engagement, Senior Leadership Team, and School Board committee. Work closely with the Head of Marketing and Communications to create well-crafted and persuasive fundraising and alumni engagement materials. Report to the Director of Engagement on alumni engagement and fundraising performance, issues and opportunities. Undertake any other reasonable duties as requested by the Director of Engagement or Headmaster. Knowledge / Experience Track record of building and managing fundraising relationships with mid and high-level prospective donors. Excellent knowledge of legacy, major, and regular giving including telethons. Strong knowledge of the principles of charity law, guidance and ethical codes. Excellent knowledge of data protection regulations and how it applies directly to fundraising and alumni engagement. Experience of school-based (or higher/further education) fundraising and alumni engagement procedures is highly desirable. Experience of developing good professional networks and working relationships with a range of colleagues and external stakeholders. Proven experience of developing and delivering fundraising and alumni engagement strategies, monitoring performance and delivery results within a budget. Demonstrable experience of managing high-value stakeholder relationships. Strong experience of managing a team in a busy, customer-focused environment Strong understanding of customer service principles and relationship management in an educational setting. Highly skilled in creating rapport with senior stakeholders, negotiating and positively influencing others. Strong interpersonal skills, including a confident and professional telephone manner and the ability to represent the school positively with parents, pupils, feeder schools and colleagues. Excellent planning, organisation and project management skills, including the ability to manage complex multi-stakeholder projects. Excellent written and verbal communication skills, with strong attention to detail and accuracy. Good analytical skills, with the ability to interpret and report on data effectively. High level of computer literacy; experience of CRM database systems is essential. Strong organisational and administrative abilities with the capacity to prioritise and work under pressure to meet tight deadlines. A collaborative, supportive and "hands-on" team player who leads by example. A proactive problem solver who can think ahead and adapt to changing circumstances. Reliable, approachable and customer-service focused with a positive "can-do" attitude. A sense of humour, calmness under pressure, and the ability to cope with the unexpected. Flexibility to work evenings and weekends Ability to travel throughout the UK and overseas as required to meet with alumni and fundraising prospects.

Senior Legacy Acquisition Officer

Harris Hill Charity Recruitment Specialists

Harris Hill are delighted to be working with a fantastic charity to recruit for a Senior Legacy Acquisition Officer. This is an exciting new role created as part of a significant investment in legacy fundraising. You will play a key role in delivering a new, integrated legacy acquisition campaign designed to grow the number of supporters considering leaving a gift in their Will, while also increasing broader consideration of giving. As a Senior Legacy Acquisition Officer, you will lead the delivery, monitoring and continuous improvement of a new integrated legacy acquisition campaign. You will manage activity end to end, from initial briefing and campaign launch through to testing, optimisation and evaluation, working closely with internal teams and external agencies. Key responsibilities will include: • Delivering an integrated legacy acquisition campaign across TV, digital, radio, print and other channels. • Managing campaigns from briefing and launch through to ongoing review, testing and optimisation. • Developing and delivering annual test plans to improve campaign performance. • Managing campaign budgets, timelines and quality standards. • Growing the number of quality legacy hand raisers year-on-year and meeting agreed acquisition and cost-per-hand-raiser targets. • Supporting increased consideration of leaving a gift in a Will and broader consideration of giving. • Ensuring legacy acquisition activity integrates effectively with wider brand, fundraising and supporter engagement activity. • Developing an excellent supporter and enquirer journey, ensuring a supporter first approach throughout. • Producing regular performance updates and quarterly impact reports for senior leadership. • Working collaboratively with legacy, stewardship, supporter engagement, brand and supporter care colleagues. • Ensuring legacy messaging and supporter journeys align with wider brand positioning and fundraising propositions. You will have: • Proven experience delivering integrated fundraising or marketing campaigns across multiple channels, including TV. • Strong project management skills and experience managing campaigns end-to-end. • A good understanding of fundraising and acquisition principles, including KPIs, testing and optimisation. • Experience working with external agencies, such as creative, media and/or telemarketing suppliers. • Strong organisational and administrative skills, with confidence managing campaign activity and data. • Experience using data and insight to monitor performance, identify opportunities and improve results. • Excellent communication skills, with the ability to brief agencies and collaborate effectively with internal teams. • Experience developing compelling, audience-led creative or campaign communications. • Experience developing and implementing campaign test plans and working against clear hypotheses. • Confidence producing campaign reports and presenting recommendations to senior stakeholders. • An understanding of the importance of tone, trust and supporter experience within legacy fundraising. • A positive, collaborative approach and the ability to turn strategy into well-run, effective campaigns. Experience of legacy fundraising, gifts in Wills or long-term supporter engagement would be advantageous, as would experience developing telemarketing scripts, FAQs and supporter materials, and using brand or consideration tracking to measure attitudinal change. Salary & Benefits • Salary: £41,500 per annum • Contract type: 12 months FTC, full time, 35 hrs a week • Location: London, hybrid working, one day a week in the office Recruitment process: Cv to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Aug 20, 2026

Full time

Harris Hill are delighted to be working with a fantastic charity to recruit for a Senior Legacy Acquisition Officer. This is an exciting new role created as part of a significant investment in legacy fundraising. You will play a key role in delivering a new, integrated legacy acquisition campaign designed to grow the number of supporters considering leaving a gift in their Will, while also increasing broader consideration of giving. As a Senior Legacy Acquisition Officer, you will lead the delivery, monitoring and continuous improvement of a new integrated legacy acquisition campaign. You will manage activity end to end, from initial briefing and campaign launch through to testing, optimisation and evaluation, working closely with internal teams and external agencies. Key responsibilities will include: • Delivering an integrated legacy acquisition campaign across TV, digital, radio, print and other channels. • Managing campaigns from briefing and launch through to ongoing review, testing and optimisation. • Developing and delivering annual test plans to improve campaign performance. • Managing campaign budgets, timelines and quality standards. • Growing the number of quality legacy hand raisers year-on-year and meeting agreed acquisition and cost-per-hand-raiser targets. • Supporting increased consideration of leaving a gift in a Will and broader consideration of giving. • Ensuring legacy acquisition activity integrates effectively with wider brand, fundraising and supporter engagement activity. • Developing an excellent supporter and enquirer journey, ensuring a supporter first approach throughout. • Producing regular performance updates and quarterly impact reports for senior leadership. • Working collaboratively with legacy, stewardship, supporter engagement, brand and supporter care colleagues. • Ensuring legacy messaging and supporter journeys align with wider brand positioning and fundraising propositions. You will have: • Proven experience delivering integrated fundraising or marketing campaigns across multiple channels, including TV. • Strong project management skills and experience managing campaigns end-to-end. • A good understanding of fundraising and acquisition principles, including KPIs, testing and optimisation. • Experience working with external agencies, such as creative, media and/or telemarketing suppliers. • Strong organisational and administrative skills, with confidence managing campaign activity and data. • Experience using data and insight to monitor performance, identify opportunities and improve results. • Excellent communication skills, with the ability to brief agencies and collaborate effectively with internal teams. • Experience developing compelling, audience-led creative or campaign communications. • Experience developing and implementing campaign test plans and working against clear hypotheses. • Confidence producing campaign reports and presenting recommendations to senior stakeholders. • An understanding of the importance of tone, trust and supporter experience within legacy fundraising. • A positive, collaborative approach and the ability to turn strategy into well-run, effective campaigns. Experience of legacy fundraising, gifts in Wills or long-term supporter engagement would be advantageous, as would experience developing telemarketing scripts, FAQs and supporter materials, and using brand or consideration tracking to measure attitudinal change. Salary & Benefits • Salary: £41,500 per annum • Contract type: 12 months FTC, full time, 35 hrs a week • Location: London, hybrid working, one day a week in the office Recruitment process: Cv to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Product and Customer Experience

LJ Recruitment City, London

Product & Customer Experience Officer Location: Moorgate, London Salary: 35,000 - 40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This is an exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain points and opportunities for improvement. Working closely with teams across Product, Operations, Marketing, Sales, Customer Service, Finance, Risk and Compliance, you will turn data and customer feedback into meaningful recommendations that support better customer outcomes and business performance. Key Responsibilities Analyse customer feedback, survey results and customer experience data to identify trends, pain points and opportunities for improvement. Monitor and report on key customer satisfaction measures, including NPS, CSAT and Customer Effort Score (CES) . Develop actionable insights and recommendations to support product enhancements, service improvements and process optimisation. Support customer listening programmes, satisfaction surveys and Voice of Customer initiatives. Analyse customer journeys and behaviours to identify opportunities to improve satisfaction, loyalty and retention. Prepare insightful reports, dashboards and presentations for stakeholders and senior management. Conduct market research, competitor analysis, market sizing and pricing analysis to support product strategy. Develop and monitor product KPIs, helping teams understand product performance, usage and profitability. Identify opportunities for process improvement, automation and greater operational efficiency. Work collaboratively with Product, Operations, Marketing, Sales, Customer Service, Finance, Risk and Compliance teams. Support marketing and brand initiatives, including digital campaigns, website and social media activity, customer communications and marketing collateral. Use data and customer insights to support customer engagement and brand development initiatives. About You We are looking for someone with experience in customer experience, customer insights, customer satisfaction measurement, market research or business analytics . You will ideally have: Experience designing, managing and analysing customer satisfaction surveys, including NPS, CSAT, CES and Voice of Customer programmes. Strong analytical skills and the ability to turn complex datasets and customer feedback into clear, actionable business insights. Experience analysing customer journeys, customer behaviour and satisfaction metrics. Experience presenting insights and recommendations to senior stakeholders. Strong stakeholder management and cross-functional collaboration skills. Experience using tools such as Excel, Power BI, Tableau, Qualtrics, Medallia or similar . Experience monitoring customer satisfaction KPIs and identifying root causes of customer issues. Experience with external customer ratings, industry benchmarks or customer reputation metrics would be advantageous. Financial services or other regulated-industry experience is preferred. Skills & Personal Attributes You will be: Analytical and commercially minded , with strong critical-thinking skills. Customer-focused , with a genuine interest in improving customer outcomes. An excellent communicator , able to explain complex information clearly to technical and non-technical audiences. Collaborative , with the ability to build effective relationships across multiple teams. Organised and results-oriented , able to manage multiple priorities and deliver high-quality work to agreed deadlines. Proactive and accountable , taking ownership and driving initiatives through to completion. Strategic in your thinking , able to connect customer insights and data with wider business objectives. Education A Bachelor's degree in Business Analytics, Computer Science, Engineering, Economics, Business or a related discipline is preferred, with a strong foundation in quantitative methods and data analytics. A Master's degree in a relevant subject would be advantageous. What We Offer This is a permanent opportunity based at our Moorgate office in London , with a salary of 35,000 - 40,000 per annum . Please note: this role is fully office-based, and the successful candidate will be expected to work from the office five days per week. If you are passionate about customer experience, data-driven decision-making and continuous improvement, we would love to hear from you.

Aug 18, 2026

Full time

Product & Customer Experience Officer Location: Moorgate, London Salary: 35,000 - 40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This is an exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain points and opportunities for improvement. Working closely with teams across Product, Operations, Marketing, Sales, Customer Service, Finance, Risk and Compliance, you will turn data and customer feedback into meaningful recommendations that support better customer outcomes and business performance. Key Responsibilities Analyse customer feedback, survey results and customer experience data to identify trends, pain points and opportunities for improvement. Monitor and report on key customer satisfaction measures, including NPS, CSAT and Customer Effort Score (CES) . Develop actionable insights and recommendations to support product enhancements, service improvements and process optimisation. Support customer listening programmes, satisfaction surveys and Voice of Customer initiatives. Analyse customer journeys and behaviours to identify opportunities to improve satisfaction, loyalty and retention. Prepare insightful reports, dashboards and presentations for stakeholders and senior management. Conduct market research, competitor analysis, market sizing and pricing analysis to support product strategy. Develop and monitor product KPIs, helping teams understand product performance, usage and profitability. Identify opportunities for process improvement, automation and greater operational efficiency. Work collaboratively with Product, Operations, Marketing, Sales, Customer Service, Finance, Risk and Compliance teams. Support marketing and brand initiatives, including digital campaigns, website and social media activity, customer communications and marketing collateral. Use data and customer insights to support customer engagement and brand development initiatives. About You We are looking for someone with experience in customer experience, customer insights, customer satisfaction measurement, market research or business analytics . You will ideally have: Experience designing, managing and analysing customer satisfaction surveys, including NPS, CSAT, CES and Voice of Customer programmes. Strong analytical skills and the ability to turn complex datasets and customer feedback into clear, actionable business insights. Experience analysing customer journeys, customer behaviour and satisfaction metrics. Experience presenting insights and recommendations to senior stakeholders. Strong stakeholder management and cross-functional collaboration skills. Experience using tools such as Excel, Power BI, Tableau, Qualtrics, Medallia or similar . Experience monitoring customer satisfaction KPIs and identifying root causes of customer issues. Experience with external customer ratings, industry benchmarks or customer reputation metrics would be advantageous. Financial services or other regulated-industry experience is preferred. Skills & Personal Attributes You will be: Analytical and commercially minded , with strong critical-thinking skills. Customer-focused , with a genuine interest in improving customer outcomes. An excellent communicator , able to explain complex information clearly to technical and non-technical audiences. Collaborative , with the ability to build effective relationships across multiple teams. Organised and results-oriented , able to manage multiple priorities and deliver high-quality work to agreed deadlines. Proactive and accountable , taking ownership and driving initiatives through to completion. Strategic in your thinking , able to connect customer insights and data with wider business objectives. Education A Bachelor's degree in Business Analytics, Computer Science, Engineering, Economics, Business or a related discipline is preferred, with a strong foundation in quantitative methods and data analytics. A Master's degree in a relevant subject would be advantageous. What We Offer This is a permanent opportunity based at our Moorgate office in London , with a salary of 35,000 - 40,000 per annum . Please note: this role is fully office-based, and the successful candidate will be expected to work from the office five days per week. If you are passionate about customer experience, data-driven decision-making and continuous improvement, we would love to hear from you.

Fundraising and Communications Manager

Worker Support Centre Perth, Perth & Kinross

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work - no matter our job or nationality. WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities. This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity - building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth. On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets. Key Responsibilities Strategic Leadership Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals. Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning. Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress. Work collaboratively with the team on both fundraising and communications work. Fundraising (primary delivery focus) Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management. Develop diversified income streams, including individual giving, community fundraising and philanthropic support. Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact. Build and maintain funder relationships, including stewardship, reporting deadlines and site visits. Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director. Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements. Communications (strategic oversight and delegated delivery) Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals. Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging. Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials. Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation. Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels. Oversee communications that support fundraising campaigns, donor communications and public engagement. Line Management Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development. Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy. Manage freelancers, agencies or consultants (for example design, digital or PR support) as required. Governance & Reporting Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity. Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board. Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders. Participate in the WSC Senior Management Team, helping review alignment of WSC's work with strategic vision. Participation & Values Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives. Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities. Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns. Actively contribute to a values-led, inclusive and collaborative working culture. Person Specification Knowledge, skills and experience Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential) Experience developing and delivering fundraising and communications strategies (Essential) Experience writing successful funding proposals, grant applications and funder reports (Essential) Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential) Experience managing staff (Essential) Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential) Experience of budget setting, monitoring and income forecasting (Essential) Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential) Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential) Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential) Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential) Strong project management and organisational skills, with the ability to manage multiple priorities (Essential) Experience of media relations and press office activity (Essential) Desirable experience: Direct experience of migrant worker rights, labour exploitation or related sectors Experience managing external agencies, freelancers or consultants Media trained Membership of the Chartered Institute of Fundraising Lived experience of precarious work and/or the immigration system Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino. Qualifications Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).

Aug 18, 2026

Full time

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work - no matter our job or nationality. WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities. This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity - building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth. On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets. Key Responsibilities Strategic Leadership Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals. Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning. Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress. Work collaboratively with the team on both fundraising and communications work. Fundraising (primary delivery focus) Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management. Develop diversified income streams, including individual giving, community fundraising and philanthropic support. Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact. Build and maintain funder relationships, including stewardship, reporting deadlines and site visits. Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director. Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements. Communications (strategic oversight and delegated delivery) Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals. Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging. Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials. Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation. Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels. Oversee communications that support fundraising campaigns, donor communications and public engagement. Line Management Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development. Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy. Manage freelancers, agencies or consultants (for example design, digital or PR support) as required. Governance & Reporting Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity. Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board. Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders. Participate in the WSC Senior Management Team, helping review alignment of WSC's work with strategic vision. Participation & Values Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives. Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities. Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns. Actively contribute to a values-led, inclusive and collaborative working culture. Person Specification Knowledge, skills and experience Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential) Experience developing and delivering fundraising and communications strategies (Essential) Experience writing successful funding proposals, grant applications and funder reports (Essential) Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential) Experience managing staff (Essential) Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential) Experience of budget setting, monitoring and income forecasting (Essential) Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential) Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential) Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential) Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential) Strong project management and organisational skills, with the ability to manage multiple priorities (Essential) Experience of media relations and press office activity (Essential) Desirable experience: Direct experience of migrant worker rights, labour exploitation or related sectors Experience managing external agencies, freelancers or consultants Media trained Membership of the Chartered Institute of Fundraising Lived experience of precarious work and/or the immigration system Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino. Qualifications Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).

Business Development Manager

North East Young Dads and Lads Project Durham, County Durham

How to apply To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either: A covering letter of no more than two sides of A4 (Arial, size 12) Or a video of no more than four minutes. Please explain why you want this role and how your experience meets the person specification. Shortlisting: 07 September. Interviews week beginning 14 September. NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve. The Role This is a new post and a significant one. As Business Development Manager, you will be the first dedicated commercial function in NEYDL, the only person in the organisation with responsibility for sales and income generation from commissioned services and traded products. You will report directly to the CEO and sit on the senior management team. Your core mission is to grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities. There is no pipeline to inherit. You will need to identify the right routes to market, build relationships from scratch with commissioners and buyers, and develop the BD function as you go. The CEO will provide strategic direction and support, but you will need to be confident operating with autonomy, exercising commercial judgement independently, and getting on with it. What you will do Identify and pursue opportunities for commissioned services and contracts in the North East with local authorities, NHS commissioners, family hubs, children's services and other public and voluntary sector organisations Develop a national market for NEYDL's training products and, in time, licensing offer, working across both statutory and voluntary sector audiences. This will include selling training directly to local authorities, NHS bodies and VCSE organisations; testing demand from VCSE organisations for a licensing model that enables them to deliver NEYDL's approach locally; and exploring whether local authorities would fund or commission a local VCSE partner to do so. A key part of this role in year one/two is testing assumptions about which funding and delivery models have most traction. Promote DigiDAD as a free resource to professional audiences, growing registrations and building relationships with organisations that can champion it with young dads Develop and manage a BD pipeline, setting targets and reporting progress to the CEO and board Represent NEYDL at sector events, networks and conferences nationally to build profile and relationships Develop proposals, tenders and partnership bids, working closely with the CEO and programme team Work closely with the DigiDAD Engagement Officer to share leads and coordinate activity via an agreed tracker, and with the DigiDAD Programme Manager to ensure BD and digital growth strategies remain aligned Contribute to marketing and communications activity that supports commercial growth, including supporting the launch of our new national brand Play an active role as a member of the senior management team, contributing to strategy, planning and organisational leadership. What we are looking for We need someone with commercial experience in winning commissioned services, contracts or selling products and services to public and voluntary sector organisations. You will be relationship-focused, self-directed, and comfortable building a function without established infrastructure or a team behind you. You will need to understand the professional landscape in which NEYDL operates: family support, early help, children's services, family hubs. You don't need to be an expert in young dads, but you will need to speak credibly to the people who commission and deliver family support, and to understand what drives their decisions. What we offer NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. We listen to young dads and respond to what they actually need, working with them voluntarily to find long-term solutions rather than short-term fixes. If you join us, you will be part of a team that genuinely believes in what it does, and that belief comes through in everything we produce and every relationship we build. In addition, we offer: 7.2 weeks' annual leave per year, inclusive of statutory and public holidays 5% employer pension contribution A flexible hybrid working arrangement Funded professional development and training Mileage paid at 55p per mile for business travel The opportunity to shape a new function in a growing, mission-driven organisation at a pivotal moment in its development A supportive and values-led senior team Job purposeTo grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.Key responsibilities Income generation and business development Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children's services, early help teams and voluntary sector organisations Lead on the sale of NEYDL's training products to professional audiences nationally, managing the full sales cycle from prospecting to close Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort. Proposals, tenders and bids Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL's offer Ensure all proposals and tenders accurately reflect NEYDL's costs and margins and are consistent with the organisation's financial requirements Relationships and profile Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform Support the launch and positioning of NEYDL's new national brand, contributing to marketing and communications activity that supports commercial growth Organisational leadership and management Contribute to organisational strategy and annual planning as a member of the senior management team Report on BD performance and progress against targets to the CEO and board Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion Key relationships Chief Executive Officer: line manager and strategic lead DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth Programme Managers and frontline team: to inform BD activity and support proposal development External: commissioners, local authority leads, NHS contacts, training buyers, sector networks Targets Year 1 milestones The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities: By six months: Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators By twelve months: Marketing and outreach completed with at least 100 contacts (warm and cold) Training delivered at least 10 times Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one) Evaluation and review of year one learning completed; year two targets developed Longer-term targets (to April 2029) The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team: Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029 New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029 . click apply for full job details

Aug 18, 2026

Full time

How to apply To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either: A covering letter of no more than two sides of A4 (Arial, size 12) Or a video of no more than four minutes. Please explain why you want this role and how your experience meets the person specification. Shortlisting: 07 September. Interviews week beginning 14 September. NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve. The Role This is a new post and a significant one. As Business Development Manager, you will be the first dedicated commercial function in NEYDL, the only person in the organisation with responsibility for sales and income generation from commissioned services and traded products. You will report directly to the CEO and sit on the senior management team. Your core mission is to grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities. There is no pipeline to inherit. You will need to identify the right routes to market, build relationships from scratch with commissioners and buyers, and develop the BD function as you go. The CEO will provide strategic direction and support, but you will need to be confident operating with autonomy, exercising commercial judgement independently, and getting on with it. What you will do Identify and pursue opportunities for commissioned services and contracts in the North East with local authorities, NHS commissioners, family hubs, children's services and other public and voluntary sector organisations Develop a national market for NEYDL's training products and, in time, licensing offer, working across both statutory and voluntary sector audiences. This will include selling training directly to local authorities, NHS bodies and VCSE organisations; testing demand from VCSE organisations for a licensing model that enables them to deliver NEYDL's approach locally; and exploring whether local authorities would fund or commission a local VCSE partner to do so. A key part of this role in year one/two is testing assumptions about which funding and delivery models have most traction. Promote DigiDAD as a free resource to professional audiences, growing registrations and building relationships with organisations that can champion it with young dads Develop and manage a BD pipeline, setting targets and reporting progress to the CEO and board Represent NEYDL at sector events, networks and conferences nationally to build profile and relationships Develop proposals, tenders and partnership bids, working closely with the CEO and programme team Work closely with the DigiDAD Engagement Officer to share leads and coordinate activity via an agreed tracker, and with the DigiDAD Programme Manager to ensure BD and digital growth strategies remain aligned Contribute to marketing and communications activity that supports commercial growth, including supporting the launch of our new national brand Play an active role as a member of the senior management team, contributing to strategy, planning and organisational leadership. What we are looking for We need someone with commercial experience in winning commissioned services, contracts or selling products and services to public and voluntary sector organisations. You will be relationship-focused, self-directed, and comfortable building a function without established infrastructure or a team behind you. You will need to understand the professional landscape in which NEYDL operates: family support, early help, children's services, family hubs. You don't need to be an expert in young dads, but you will need to speak credibly to the people who commission and deliver family support, and to understand what drives their decisions. What we offer NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. We listen to young dads and respond to what they actually need, working with them voluntarily to find long-term solutions rather than short-term fixes. If you join us, you will be part of a team that genuinely believes in what it does, and that belief comes through in everything we produce and every relationship we build. In addition, we offer: 7.2 weeks' annual leave per year, inclusive of statutory and public holidays 5% employer pension contribution A flexible hybrid working arrangement Funded professional development and training Mileage paid at 55p per mile for business travel The opportunity to shape a new function in a growing, mission-driven organisation at a pivotal moment in its development A supportive and values-led senior team Job purposeTo grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.Key responsibilities Income generation and business development Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children's services, early help teams and voluntary sector organisations Lead on the sale of NEYDL's training products to professional audiences nationally, managing the full sales cycle from prospecting to close Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort. Proposals, tenders and bids Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL's offer Ensure all proposals and tenders accurately reflect NEYDL's costs and margins and are consistent with the organisation's financial requirements Relationships and profile Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform Support the launch and positioning of NEYDL's new national brand, contributing to marketing and communications activity that supports commercial growth Organisational leadership and management Contribute to organisational strategy and annual planning as a member of the senior management team Report on BD performance and progress against targets to the CEO and board Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion Key relationships Chief Executive Officer: line manager and strategic lead DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth Programme Managers and frontline team: to inform BD activity and support proposal development External: commissioners, local authority leads, NHS contacts, training buyers, sector networks Targets Year 1 milestones The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities: By six months: Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators By twelve months: Marketing and outreach completed with at least 100 contacts (warm and cold) Training delivered at least 10 times Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one) Evaluation and review of year one learning completed; year two targets developed Longer-term targets (to April 2029) The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team: Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029 New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029 . click apply for full job details

Corporate Partnerships Manager

Yorkshire's Brain Tumour Charity Leeds, Yorkshire

Corporate Partnerships Manager Job Summary Yorkshire's Brain Tumour Charity is a small charity with big ambitions. We support brain tumour patients and families across Yorkshire and fund pioneering research in our region. Every partnership we build helps us reach more people affected by brain tumours, raise vital funds and increase awareness of the support available to families across Yorkshire. We are now looking for an ambitious and relationship-focused Corporate Partnerships Manager to develop and grow our relationships with businesses and organisations across Yorkshire. This is a fantastic opportunity for someone who enjoys building meaningful relationships, spotting opportunities and turning conversations into successful, long-term partnerships. You will lead on developing new corporate relationships while providing excellent stewardship to our existing supporters, helping businesses find engaging and mutually beneficial ways to support our work. You will also contribute to the charity's marketing and communications activity, working collaboratively with the Community Fundraiser and wider team to share compelling stories, promote campaigns and events, increase awareness of our services and strengthen YBTC's profile across Yorkshire. This is an exciting opportunity to play a key role in the next stage of YBTC's growth. You will have the freedom and flexibility to develop new ideas, build influential relationships and see the direct impact of your work. As the organisation continues to grow, there will be opportunities to develop and progress within the fundraising team and wider charity. Responsible to: Chief Executive Officer Salary: £27,500 - £29,500 (depending on experience) Hours: Full-time (flexible and hybrid working - we are open to conversations about how this role works best for you) Contract: Permanent Location: Your contractual place of work will be your home address. The role will involve travel across Yorkshire to meet corporate partners, attend events and develop new relationships. You may occasionally be asked to attend our Leeds office for team meetings, training or specific organisational needs. Such visits will not form part of a regular working pattern. Who This Role Is For: This role would suit someone who: Loves building relationships and developing new connections Is confident approaching and engaging businesses and senior stakeholders Can identify opportunities and turn ideas into successful partnerships Is motivated by growing income and making a real difference to people's lives Enjoys communicating creatively and telling compelling stories Thrives in a small, supportive team where you can shape your own work Is proactive, organised and comfortable managing a varied workload Key Responsibilities: Corporate Partnerships & Relationship Management Develop and grow income from corporate partnerships across Yorkshire Identify and secure new corporate supporters, including Charity of the Year and other partnership opportunities Build strong relationships with businesses and organisations across the region Maintain and grow existing corporate relationships to maximise engagement and income Create tailored proposals, pitches and partnership opportunities that meet the needs of both YBTC and prospective partners Deliver excellent stewardship, ensuring corporate supporters feel valued, engaged and connected to our work Develop a strong pipeline of prospective and existing corporate partners Business Development & Income Growth Proactively identify businesses and sectors with the potential to support YBTC Develop creative opportunities for businesses to fundraise, sponsor, donate and engage their employees Develop sponsorship opportunities for charity events, campaigns and initiatives Work towards agreed corporate fundraising targets and contribute to wider fundraising team objectives Monitor and report on corporate partnership activity, pipelines and income Marketing, Communications & Storytelling Work collaboratively with the Community Fundraiser and wider team to support the charity's marketing and communications activity Develop engaging content and stories that showcase our impact and inspire businesses and supporters to engage with YBTC Contribute content for social media, newsletters, website and other communications Support the promotion of fundraising campaigns, events, corporate partnerships and organisational activity Help promote YBTC's support services across Yorkshire to increase awareness, referrals and engagement Ensure communications are consistent with YBTC's brand, values and key messages PR & External Engagement Identify opportunities to raise YBTC's profile through local media, business networks and external partnerships Build relationships with relevant external stakeholders, networks and organisations Support PR activity, including local media, radio, features and partnership stories Represent YBTC confidently at networking events, corporate meetings and external events Support awareness campaigns that increase the visibility and reach of the charity Campaigns, Events & Fundraising Support Work collaboratively with the Community Fundraiser to maximise the reach and impact of fundraising campaigns and events Support the development and promotion of corporate fundraising opportunities linked to YBTC campaigns and events Attend corporate events, presentations, networking opportunities and supporter activities Identify opportunities for businesses to become more deeply involved in YBTC's work Other Ensure all fundraising activity is compliant with relevant regulations and best practice (including the Fundraising Code of Practice) Maintain accurate records of corporate relationships, opportunities and activity Attend team meetings and contribute to a positive, collaborative culture Contribute to wider organisational objectives and activities Undertake occasional evening/weekend work to support events, partnerships and fundraising activity Person Specification: Knowledge & Experience Essential: Experience of developing and managing relationships in a fundraising, business development, sales, account management, partnerships or similar role Strong communication and interpersonal skills, with the confidence to engage and inspire a wide range of people Experience of developing new relationships and identifying opportunities Ability to create persuasive proposals, presentations or pitches Excellent organisational skills and the ability to manage multiple priorities and relationships Strong written communication skills Confident using IT systems including Microsoft Office Ability to work independently and as part of a small team Desirable: Experience of corporate fundraising or partnerships within the charity sector Experience of securing Charity of the Year or corporate partnership opportunities Experience of marketing, communications, PR or social media Experience of supporting fundraising campaigns or events Experience of working with CRM systems Knowledge of the Yorkshire business community and networks Personal Attributes: Warm, approachable and confident working with a wide range of people An excellent relationship-builder who enjoys making new connections Proactive and comfortable creating opportunities rather than waiting for them to arise Commercially aware while being motivated by social impact Creative and able to bring new ideas to partnerships and campaigns An engaging communicator and storyteller Emotionally intelligent and able to communicate sensitively about the experiences of people affected by brain tumours Organised, self-motivated and able to manage your own workload Collaborative and willing to contribute across a small charity team Flexible and willing to travel across Yorkshire Committed to YBTC's values of Integrity, Compassion, Community and Ambition Other Requirements: Full UK driving licence and access to a vehicle Willingness to travel across Yorkshire Willingness to work occasional evenings and weekends About Yorkshire's Brain Tumour Charity: Founded in 2003, Yorkshire's Brain Tumour Charity provides vital support to brain tumour patients and their loved ones, whilst also funding innovative clinical research in our region. We fund innovative research and provide vital support to patients and families across the region. Around 15 people are diagnosed with a primary brain tumour in Yorkshire every week. Our Mission We will improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research. What We Offer: Flexible and hybrid working, with a high degree of autonomy over how you structure your week A supportive and values-driven team environment Generous pension contribution (above statutory minimum) . click apply for full job details

Aug 14, 2026

Full time

Corporate Partnerships Manager Job Summary Yorkshire's Brain Tumour Charity is a small charity with big ambitions. We support brain tumour patients and families across Yorkshire and fund pioneering research in our region. Every partnership we build helps us reach more people affected by brain tumours, raise vital funds and increase awareness of the support available to families across Yorkshire. We are now looking for an ambitious and relationship-focused Corporate Partnerships Manager to develop and grow our relationships with businesses and organisations across Yorkshire. This is a fantastic opportunity for someone who enjoys building meaningful relationships, spotting opportunities and turning conversations into successful, long-term partnerships. You will lead on developing new corporate relationships while providing excellent stewardship to our existing supporters, helping businesses find engaging and mutually beneficial ways to support our work. You will also contribute to the charity's marketing and communications activity, working collaboratively with the Community Fundraiser and wider team to share compelling stories, promote campaigns and events, increase awareness of our services and strengthen YBTC's profile across Yorkshire. This is an exciting opportunity to play a key role in the next stage of YBTC's growth. You will have the freedom and flexibility to develop new ideas, build influential relationships and see the direct impact of your work. As the organisation continues to grow, there will be opportunities to develop and progress within the fundraising team and wider charity. Responsible to: Chief Executive Officer Salary: £27,500 - £29,500 (depending on experience) Hours: Full-time (flexible and hybrid working - we are open to conversations about how this role works best for you) Contract: Permanent Location: Your contractual place of work will be your home address. The role will involve travel across Yorkshire to meet corporate partners, attend events and develop new relationships. You may occasionally be asked to attend our Leeds office for team meetings, training or specific organisational needs. Such visits will not form part of a regular working pattern. Who This Role Is For: This role would suit someone who: Loves building relationships and developing new connections Is confident approaching and engaging businesses and senior stakeholders Can identify opportunities and turn ideas into successful partnerships Is motivated by growing income and making a real difference to people's lives Enjoys communicating creatively and telling compelling stories Thrives in a small, supportive team where you can shape your own work Is proactive, organised and comfortable managing a varied workload Key Responsibilities: Corporate Partnerships & Relationship Management Develop and grow income from corporate partnerships across Yorkshire Identify and secure new corporate supporters, including Charity of the Year and other partnership opportunities Build strong relationships with businesses and organisations across the region Maintain and grow existing corporate relationships to maximise engagement and income Create tailored proposals, pitches and partnership opportunities that meet the needs of both YBTC and prospective partners Deliver excellent stewardship, ensuring corporate supporters feel valued, engaged and connected to our work Develop a strong pipeline of prospective and existing corporate partners Business Development & Income Growth Proactively identify businesses and sectors with the potential to support YBTC Develop creative opportunities for businesses to fundraise, sponsor, donate and engage their employees Develop sponsorship opportunities for charity events, campaigns and initiatives Work towards agreed corporate fundraising targets and contribute to wider fundraising team objectives Monitor and report on corporate partnership activity, pipelines and income Marketing, Communications & Storytelling Work collaboratively with the Community Fundraiser and wider team to support the charity's marketing and communications activity Develop engaging content and stories that showcase our impact and inspire businesses and supporters to engage with YBTC Contribute content for social media, newsletters, website and other communications Support the promotion of fundraising campaigns, events, corporate partnerships and organisational activity Help promote YBTC's support services across Yorkshire to increase awareness, referrals and engagement Ensure communications are consistent with YBTC's brand, values and key messages PR & External Engagement Identify opportunities to raise YBTC's profile through local media, business networks and external partnerships Build relationships with relevant external stakeholders, networks and organisations Support PR activity, including local media, radio, features and partnership stories Represent YBTC confidently at networking events, corporate meetings and external events Support awareness campaigns that increase the visibility and reach of the charity Campaigns, Events & Fundraising Support Work collaboratively with the Community Fundraiser to maximise the reach and impact of fundraising campaigns and events Support the development and promotion of corporate fundraising opportunities linked to YBTC campaigns and events Attend corporate events, presentations, networking opportunities and supporter activities Identify opportunities for businesses to become more deeply involved in YBTC's work Other Ensure all fundraising activity is compliant with relevant regulations and best practice (including the Fundraising Code of Practice) Maintain accurate records of corporate relationships, opportunities and activity Attend team meetings and contribute to a positive, collaborative culture Contribute to wider organisational objectives and activities Undertake occasional evening/weekend work to support events, partnerships and fundraising activity Person Specification: Knowledge & Experience Essential: Experience of developing and managing relationships in a fundraising, business development, sales, account management, partnerships or similar role Strong communication and interpersonal skills, with the confidence to engage and inspire a wide range of people Experience of developing new relationships and identifying opportunities Ability to create persuasive proposals, presentations or pitches Excellent organisational skills and the ability to manage multiple priorities and relationships Strong written communication skills Confident using IT systems including Microsoft Office Ability to work independently and as part of a small team Desirable: Experience of corporate fundraising or partnerships within the charity sector Experience of securing Charity of the Year or corporate partnership opportunities Experience of marketing, communications, PR or social media Experience of supporting fundraising campaigns or events Experience of working with CRM systems Knowledge of the Yorkshire business community and networks Personal Attributes: Warm, approachable and confident working with a wide range of people An excellent relationship-builder who enjoys making new connections Proactive and comfortable creating opportunities rather than waiting for them to arise Commercially aware while being motivated by social impact Creative and able to bring new ideas to partnerships and campaigns An engaging communicator and storyteller Emotionally intelligent and able to communicate sensitively about the experiences of people affected by brain tumours Organised, self-motivated and able to manage your own workload Collaborative and willing to contribute across a small charity team Flexible and willing to travel across Yorkshire Committed to YBTC's values of Integrity, Compassion, Community and Ambition Other Requirements: Full UK driving licence and access to a vehicle Willingness to travel across Yorkshire Willingness to work occasional evenings and weekends About Yorkshire's Brain Tumour Charity: Founded in 2003, Yorkshire's Brain Tumour Charity provides vital support to brain tumour patients and their loved ones, whilst also funding innovative clinical research in our region. We fund innovative research and provide vital support to patients and families across the region. Around 15 people are diagnosed with a primary brain tumour in Yorkshire every week. Our Mission We will improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research. What We Offer: Flexible and hybrid working, with a high degree of autonomy over how you structure your week A supportive and values-driven team environment Generous pension contribution (above statutory minimum) . click apply for full job details

Communications Manager- External Relations

3M HEALTHCARE

Job Description: Communications Manager - Media Relations Angel Court, London EC2R 7HJ - hybrid, office 2 - 3 days per week Permanent Full time 37.5 hours per week Salary £46400 - £58000 depending on experience We consider all types of flexibility wherever possible, including locations, hours and working patterns. We make health happen The role You'll be a member of a busy media relations and wider Corporate Affairs team, playing an active part to promote and protect Bupa's reputation through proactive and reactive communications.You'll understand the external landscape and the impacts of wider industry and world events on Bupa, identifying opportunities and threats. You'll have proven PR skills including media relations, stakeholder relations, thought leadership, event management and social media, as well as measurement and evaluation. You'll call on strong media contacts (preferably in the national, consumer and / or health space) and be able to demonstrate experience planning and executing both proactive campaigns and handling issues and crises. You'll work in collaboration with wider Bupa teams to deliver joined-up integrated channel engagement across paid, earned and owned channels. You will also work with senior stakeholders to help design and deliver strategic campaigns that align to market leadership and drive business impact. You'll be comfortable working with research and data and be able to pick up new concepts quickly, as well as demonstrating strong organisational skills, enthusiasm and creativity. All members of the media relations team have regular exposure to the Bupa executive and leadership teams in the UK, so being able to work with leaders at a senior level and representing external relations and corporate affairs confidently is a must. How you'll help us make health happen Advise senior leaders and deliver effective proactive corporate and consumer PR campaigns which reflect business priorities and enhance Bupa's reputation and brand in the UK as a market leader and employer of choice. Deliver all aspects of campaigns to a high quality and standard, on time and within budgets, aligned to our strategic objectives. Utilise media relations contacts and skills to generate strong proactive coverage across national, consumer, regional and trade media, as well as handling issues and mitigating negative coverage with both media and internal stakeholders, advising the business of the risks and potential outcomes associated with specific enquiries and recommending courses of mitigating action. Plan and deliver strategic and tactical responsibilities both independently, and where necessary, managing agency support. Plan and prioritise workload to meet commitments, delivered with clear plans and time frames. Align work with relevant stakeholders and work to reduce bottlenecks and ensure delivery in line with agreed timescales. Build and maintain excellent stakeholder relationships with all levels of management within Bupa and the wider Corporate Affairs function, as well as building media and external stakeholder contacts across the health landscape. Actively participate in ensuring the smooth running of the press office function: Confidently handle media enquiries from national, regional and specialist media. Produce and align high quality written materials, including written statements, Q&A, briefings, press releases under time pressure. Liaise with senior Bupa leaders to provide counsel, aligning on approach and approvals. Participate in the rota for the Duty Press Officer to cover out of hours media calls and prepare a daily media briefing.YouIn-house or agency PR experience - planning and delivering effective corporate and consumer PR campaignsAbility to produce excellent quality work to tight deadlines in a pressurised environmentExperience in participating in a reactive press office for major corporate brands, including handling national, regional and specialist media enquiriesAbility to assume full responsibility for key projects and excellent organisational skillsAbility to create high quality written material, translation of content for use across multiple channels, including traditional PR materials, blogs, communities, intranets etcA range of media contacts across national outletsAnalytical skills to identify a range of solutions for any given issueDemonstrate expertise in the execution of digital and social media communications and campaign activityA collaborative team player, highly creative and energetic with a flexible approachKeen eye for detail with strong project and time management skillsA mix of agency and in-house experience would be preferable Benefits 25 days holiday pro rata, increasing through length of service, with option to buy or sell. Private Medical Health Insurance as a benefit in kind. An enhanced pension plan and life insurance. Various other benefits and online discounts. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type:Full time Job Area:PR , Marketing & Brand Locations:Angel Court, London

Aug 10, 2026

Full time

Job Description: Communications Manager - Media Relations Angel Court, London EC2R 7HJ - hybrid, office 2 - 3 days per week Permanent Full time 37.5 hours per week Salary £46400 - £58000 depending on experience We consider all types of flexibility wherever possible, including locations, hours and working patterns. We make health happen The role You'll be a member of a busy media relations and wider Corporate Affairs team, playing an active part to promote and protect Bupa's reputation through proactive and reactive communications.You'll understand the external landscape and the impacts of wider industry and world events on Bupa, identifying opportunities and threats. You'll have proven PR skills including media relations, stakeholder relations, thought leadership, event management and social media, as well as measurement and evaluation. You'll call on strong media contacts (preferably in the national, consumer and / or health space) and be able to demonstrate experience planning and executing both proactive campaigns and handling issues and crises. You'll work in collaboration with wider Bupa teams to deliver joined-up integrated channel engagement across paid, earned and owned channels. You will also work with senior stakeholders to help design and deliver strategic campaigns that align to market leadership and drive business impact. You'll be comfortable working with research and data and be able to pick up new concepts quickly, as well as demonstrating strong organisational skills, enthusiasm and creativity. All members of the media relations team have regular exposure to the Bupa executive and leadership teams in the UK, so being able to work with leaders at a senior level and representing external relations and corporate affairs confidently is a must. How you'll help us make health happen Advise senior leaders and deliver effective proactive corporate and consumer PR campaigns which reflect business priorities and enhance Bupa's reputation and brand in the UK as a market leader and employer of choice. Deliver all aspects of campaigns to a high quality and standard, on time and within budgets, aligned to our strategic objectives. Utilise media relations contacts and skills to generate strong proactive coverage across national, consumer, regional and trade media, as well as handling issues and mitigating negative coverage with both media and internal stakeholders, advising the business of the risks and potential outcomes associated with specific enquiries and recommending courses of mitigating action. Plan and deliver strategic and tactical responsibilities both independently, and where necessary, managing agency support. Plan and prioritise workload to meet commitments, delivered with clear plans and time frames. Align work with relevant stakeholders and work to reduce bottlenecks and ensure delivery in line with agreed timescales. Build and maintain excellent stakeholder relationships with all levels of management within Bupa and the wider Corporate Affairs function, as well as building media and external stakeholder contacts across the health landscape. Actively participate in ensuring the smooth running of the press office function: Confidently handle media enquiries from national, regional and specialist media. Produce and align high quality written materials, including written statements, Q&A, briefings, press releases under time pressure. Liaise with senior Bupa leaders to provide counsel, aligning on approach and approvals. Participate in the rota for the Duty Press Officer to cover out of hours media calls and prepare a daily media briefing.YouIn-house or agency PR experience - planning and delivering effective corporate and consumer PR campaignsAbility to produce excellent quality work to tight deadlines in a pressurised environmentExperience in participating in a reactive press office for major corporate brands, including handling national, regional and specialist media enquiriesAbility to assume full responsibility for key projects and excellent organisational skillsAbility to create high quality written material, translation of content for use across multiple channels, including traditional PR materials, blogs, communities, intranets etcA range of media contacts across national outletsAnalytical skills to identify a range of solutions for any given issueDemonstrate expertise in the execution of digital and social media communications and campaign activityA collaborative team player, highly creative and energetic with a flexible approachKeen eye for detail with strong project and time management skillsA mix of agency and in-house experience would be preferable Benefits 25 days holiday pro rata, increasing through length of service, with option to buy or sell. Private Medical Health Insurance as a benefit in kind. An enhanced pension plan and life insurance. Various other benefits and online discounts. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type:Full time Job Area:PR , Marketing & Brand Locations:Angel Court, London

Communications & Liaison Officer

Reed Specialist Recruitment Wirral, Merseyside

Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression

Aug 04, 2026

Full time

Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression

Marketing Officer

Cherry Professional Kegworth, Leicestershire

Marketing Officer Location: Kegworth, East Midlands 12-Month Fixed-Term Contract Immediate Start Available Salary: 40,000 - 45,000 + Excellent Benefits Office based for the first 6 months, then will move to become a hybrid role We are recruiting on behalf of a leading organisation within the construction and civil engineering sector for an experienced Marketing Officer to join their growing team on a 12-month fixed-term contract . This is an exciting opportunity for a creative, proactive, and driven marketing professional to play a key role in strengthening brand awareness and supporting business growth across the UK and Ireland. The successful candidate will have the opportunity to work on a diverse range of projects, creating engaging marketing campaigns and content while contributing to the promotion of high-profile construction and infrastructure projects. The Role Reporting into the senior leadership team, you will support and deliver a wide range of marketing initiatives, helping to enhance the company's profile, engage stakeholders, and showcase project successes. This is a hands-on role that will see you taking marketing ideas from concept through to delivery, creating compelling content across multiple channels and supporting strategic marketing objectives. Key Responsibilities Plan and deliver marketing activities to promote projects, services, and company branding. Create engaging content including photography, graphics, video content, and digital assets. Produce infographics, presentations, brochures, promotional materials, and marketing collateral. Manage and develop content across social media platforms, websites, press releases, and short-form video channels. Support the planning and delivery of events, project launches, site visits, and promotional activities. Monitor campaign performance and provide analysis, reporting, and recommendations. Coordinate multiple marketing projects in line with strategic marketing plans. Maintain marketing budgets and contribute to internal management and board reports. Monitor industry trends and identify innovative marketing opportunities. Collaborate with internal departments to support business-wide marketing initiatives. Support community engagement and social value activities. Ensure all communications reflect company values, culture, and brand standards. About You Third-level qualification in Marketing, Design, Communications, or a related discipline. Minimum 5 years' experience in a similar marketing role. Experience within the construction, engineering, or built environment sector would be advantageous but not essential. Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and/or Canva. Experience producing photography, video content, and editing digital media. Strong creativity with the ability to develop concepts through to finished marketing outputs. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple projects and deadlines. Ability to work independently while contributing positively to a wider team. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

Jul 31, 2026

Contractor

Marketing Officer Location: Kegworth, East Midlands 12-Month Fixed-Term Contract Immediate Start Available Salary: 40,000 - 45,000 + Excellent Benefits Office based for the first 6 months, then will move to become a hybrid role We are recruiting on behalf of a leading organisation within the construction and civil engineering sector for an experienced Marketing Officer to join their growing team on a 12-month fixed-term contract . This is an exciting opportunity for a creative, proactive, and driven marketing professional to play a key role in strengthening brand awareness and supporting business growth across the UK and Ireland. The successful candidate will have the opportunity to work on a diverse range of projects, creating engaging marketing campaigns and content while contributing to the promotion of high-profile construction and infrastructure projects. The Role Reporting into the senior leadership team, you will support and deliver a wide range of marketing initiatives, helping to enhance the company's profile, engage stakeholders, and showcase project successes. This is a hands-on role that will see you taking marketing ideas from concept through to delivery, creating compelling content across multiple channels and supporting strategic marketing objectives. Key Responsibilities Plan and deliver marketing activities to promote projects, services, and company branding. Create engaging content including photography, graphics, video content, and digital assets. Produce infographics, presentations, brochures, promotional materials, and marketing collateral. Manage and develop content across social media platforms, websites, press releases, and short-form video channels. Support the planning and delivery of events, project launches, site visits, and promotional activities. Monitor campaign performance and provide analysis, reporting, and recommendations. Coordinate multiple marketing projects in line with strategic marketing plans. Maintain marketing budgets and contribute to internal management and board reports. Monitor industry trends and identify innovative marketing opportunities. Collaborate with internal departments to support business-wide marketing initiatives. Support community engagement and social value activities. Ensure all communications reflect company values, culture, and brand standards. About You Third-level qualification in Marketing, Design, Communications, or a related discipline. Minimum 5 years' experience in a similar marketing role. Experience within the construction, engineering, or built environment sector would be advantageous but not essential. Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and/or Canva. Experience producing photography, video content, and editing digital media. Strong creativity with the ability to develop concepts through to finished marketing outputs. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple projects and deadlines. Ability to work independently while contributing positively to a wider team. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

Chief Marketing Officer Waystone Job listing

Financialnarrative

Waystone is a leading asset servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years' experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion Reporting to the Chief Revenue Officer the Chief Marketing Officer (CMO) will be an integral part of the team's success. The CMO will be responsible for developing and executing a comprehensive marketing strategy that drives brand awareness, customer acquisition, innovation and revenue growth across Waystone's products and services. This role provides visionary leadership and hands on direction across all marketing disciplines, ensuring the growth of market share, revenue, and customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop Marketing Strategy: Lead the design and implementation of the marketing strategy aligned with company objectives. Support the group with the strategic advice and tasks on newly acquired Company integration. Brand Positioning: Build, evolve, and manage a compelling brand that differentiates the company from its competitors. Collaborating with the business to uncover insights for developing marketing and branding strategies for existing and new products. Lead Marketing Team: Build, mentor, and manage a high performance marketing team across digital, product, brand, PR, and events to foster a culture of innovation and excellence. Demand Generation: Establish and oversee multi channel marketing campaigns that drive qualified leads and revenue growth. Digital Marketing: Lead digital marketing strategy across SEO, paid media, social media, email marketing, and marketing automation platforms. Drive the adoption of AI powered tools to accelerate content production, campaign optimisation, and audience personalisation at scale. Product Marketing: Collaborate with Product and Sales to define positioning, messaging, and go to market strategies for new and existing offerings. Customer Insights: Utilize analytics and customer research to identify market trends, customer needs, and opportunities for growth. Budget & Resource Management: Develop and manage the marketing budget, aligning spend with strategic priorities allocating resources effectively and demonstrate ROI on marketing investments. Vendor Management: Oversight of third party marketing contractors, tracking KPIS and projects to ensure quality and timely delivery of services. Communications Final review and sign off with support of CRO on key externally distributed Waystone literature and communications. Innovation Stay abreast of industry trends, competitive landscape, and emerging technologies with particular focus on AI and automation- to inform marketing strategies, improve team productivity, and maintain a competitive edge. Champion a culture of experimentation and continuous improvement across the marketing function. Executive Stakeholder Management: Working closely with the Senior Management Team and C Suite to develop and implement the boards view of the strategic vision and positioning of Waystone REQUIREMENTS Experience Extensive marketing experience with recent experience in a senior leadership role (VP Marketing or CMO). Strong track record of delivering results Understand key performance metrics and tracking tools for market research, forecasts, competitor analyses, campaign results, and consumer trends, and translate results into actionable insights for marketing team. Expertise across digital marketing, branding, and lead generation. (Preferably in a partnership or professional services) with knowledge of the financial services industry. Strong analytical, communication, and storytelling abilities. Strong understanding of data analytics and marketing attribution Skilled in nurturing cross functional relationships with Sales, Product, and Operations. Strong relationship management skills and the ability to understand and respond to the needs of internal stakeholders. A team player with the ability to build relationships within the marketing team both locally and globally, and across partners and staff at all levels across the firm. Excellent verbal and written communications skills with strong attention to detail. Strategic thinker with the results oriented mindset. Strong leadership and team building abilities. Excellent communication and interpersonal skills. Innovative and adaptable with a growth mindset. Experience with CRM systems, and how to maximise the data value, as well as being highly proficient in MS applications including Word, Excel, and PowerPoint. Excellent project, organisational and time management skills. Has a proven track record of successfully managing a team. AI & Marketing Technology Proven ability to lead the strategic adoption of AI across a marketing function - identifying where AI creates genuine competitive advantage in content, campaigns, personalisation, and analytics, and building the capability within the team to realise it. Strong working knowledge of AI-powered marketing platforms and tools, including generative AI for content, AI-driven SEO and paid media optimisation, marketing automation, and predictive analytics. Experience evaluating and embedding new marketing technologies at an organisational level, with the commercial judgement to distinguish tools that drive real value from those that do not. Understanding of responsible AI use in a regulated financial services environment, including data privacy, accuracy, brand risk, and the appropriate governance of AI-generated content and decisions. Education Internationally recognised bachelor's degree in business, marketing, communications, or related field

Jul 31, 2026

Full time

Waystone is a leading asset servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years' experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion Reporting to the Chief Revenue Officer the Chief Marketing Officer (CMO) will be an integral part of the team's success. The CMO will be responsible for developing and executing a comprehensive marketing strategy that drives brand awareness, customer acquisition, innovation and revenue growth across Waystone's products and services. This role provides visionary leadership and hands on direction across all marketing disciplines, ensuring the growth of market share, revenue, and customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop Marketing Strategy: Lead the design and implementation of the marketing strategy aligned with company objectives. Support the group with the strategic advice and tasks on newly acquired Company integration. Brand Positioning: Build, evolve, and manage a compelling brand that differentiates the company from its competitors. Collaborating with the business to uncover insights for developing marketing and branding strategies for existing and new products. Lead Marketing Team: Build, mentor, and manage a high performance marketing team across digital, product, brand, PR, and events to foster a culture of innovation and excellence. Demand Generation: Establish and oversee multi channel marketing campaigns that drive qualified leads and revenue growth. Digital Marketing: Lead digital marketing strategy across SEO, paid media, social media, email marketing, and marketing automation platforms. Drive the adoption of AI powered tools to accelerate content production, campaign optimisation, and audience personalisation at scale. Product Marketing: Collaborate with Product and Sales to define positioning, messaging, and go to market strategies for new and existing offerings. Customer Insights: Utilize analytics and customer research to identify market trends, customer needs, and opportunities for growth. Budget & Resource Management: Develop and manage the marketing budget, aligning spend with strategic priorities allocating resources effectively and demonstrate ROI on marketing investments. Vendor Management: Oversight of third party marketing contractors, tracking KPIS and projects to ensure quality and timely delivery of services. Communications Final review and sign off with support of CRO on key externally distributed Waystone literature and communications. Innovation Stay abreast of industry trends, competitive landscape, and emerging technologies with particular focus on AI and automation- to inform marketing strategies, improve team productivity, and maintain a competitive edge. Champion a culture of experimentation and continuous improvement across the marketing function. Executive Stakeholder Management: Working closely with the Senior Management Team and C Suite to develop and implement the boards view of the strategic vision and positioning of Waystone REQUIREMENTS Experience Extensive marketing experience with recent experience in a senior leadership role (VP Marketing or CMO). Strong track record of delivering results Understand key performance metrics and tracking tools for market research, forecasts, competitor analyses, campaign results, and consumer trends, and translate results into actionable insights for marketing team. Expertise across digital marketing, branding, and lead generation. (Preferably in a partnership or professional services) with knowledge of the financial services industry. Strong analytical, communication, and storytelling abilities. Strong understanding of data analytics and marketing attribution Skilled in nurturing cross functional relationships with Sales, Product, and Operations. Strong relationship management skills and the ability to understand and respond to the needs of internal stakeholders. A team player with the ability to build relationships within the marketing team both locally and globally, and across partners and staff at all levels across the firm. Excellent verbal and written communications skills with strong attention to detail. Strategic thinker with the results oriented mindset. Strong leadership and team building abilities. Excellent communication and interpersonal skills. Innovative and adaptable with a growth mindset. Experience with CRM systems, and how to maximise the data value, as well as being highly proficient in MS applications including Word, Excel, and PowerPoint. Excellent project, organisational and time management skills. Has a proven track record of successfully managing a team. AI & Marketing Technology Proven ability to lead the strategic adoption of AI across a marketing function - identifying where AI creates genuine competitive advantage in content, campaigns, personalisation, and analytics, and building the capability within the team to realise it. Strong working knowledge of AI-powered marketing platforms and tools, including generative AI for content, AI-driven SEO and paid media optimisation, marketing automation, and predictive analytics. Experience evaluating and embedding new marketing technologies at an organisational level, with the commercial judgement to distinguish tools that drive real value from those that do not. Understanding of responsible AI use in a regulated financial services environment, including data privacy, accuracy, brand risk, and the appropriate governance of AI-generated content and decisions. Education Internationally recognised bachelor's degree in business, marketing, communications, or related field

Managing Director, Global Head of Communications Corporate Banking Citi Job listing

Financialnarrative

Managing Director, Global Head of Communications Corporate Banking Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview We are currently seeking a highly skilled and experienced individual to join our team as the Global Head of Communications Corporate Banking. We are considering candidates located in New York, San Francisco and London. In this role, you will be responsible for developing and maintaining relationships with our Communications clients, ensuring their financial needs are met and identifying opportunities for growth. We are looking for a driven and dynamic professional with a strong background in Communications and a passion for delivering exceptional customer service. If you possess the necessary qualifications and thrive in a fast-paced, collaborative environment, we invite you to apply for this exciting opportunity. The individual will report to the Global Co-Heads of Corporate Banking. Job Purpose To take responsibility as Communications Lead for the development and execution of the business strategy for Communication clients to achieve client acquisition and revenue targets in partnership with Communications Investment Banking and Capital Markets product partners. To develop and strengthen trusted relationships and sustain strategic dialogue with the clients up to all senior levels. To originate and monetize business opportunities across the entire Citi's product portfolio. To drive thought leadership and content relevant to Communications clients' needs and objectives. To initiate and lead Communications initiatives that progresses the franchise's objectives, performance, and market leadership. To lead and mentor junior staff to develop their banking skills set and Communications knowledge. Key Responsibilities: Responsible for the overall management of the Communications team which helps provide a wide range of treasury and corporate finance solutions to our clients, including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, share repurchase, and interest rate and equity derivatives. Define a business strategy for the Corporate Banking Communications business that will include both financing but also comprehensive revenue generation across the Citi product suite and network. Achieve sustainable revenue grow across the portfolio of Communications accounts globally. Implement calling plans to ensure business development is pursued across the entire client base. Originate business opportunities leveraging the entire product portfolio. Work with product partners across Markets, Investment Banking, Services and the Private Bank to structure viable and replicable client solutions that are cost effective and scalable. Work with Independent Risk to manage the portfolio and individual client risk and achieve targeted risk-adjusted returns. Develop industry/segment specialization as appropriate and drive thought leadership and content. Represent the Bank and the Communications franchise at public forums and serve as speaker and subject matter expert at such forums. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Understand and effectively manage regulatory, KYC and compliance business responsibilities Knowledge/Experience: 15-20+ years of banking experience Strong product knowledge across Markets, Services, Investment Banking and Lending with demonstrated analytical ability Extensive client interaction at senior level and/or relevant product experience Full knowledge of entire suite of products and possess a corporate finance mindset. Proven track record of deal origination and structuring. Strong credit structuring experience is required. Consistently deliver on revenue and budget targets. Strong credit skills and experience, particularly for sovereign credits. Experience in working with and within a matrix organization and cross-functional teams. Senior Credit Officer (or equivalent) Skills: Analytical - Assimilating new information quickly and relating it to the needs of the client base. Proactivity - Identifying new business opportunities. Organizational - Managing business across a large client portfolio with diverse client teams. Verbal and Written - Communicating the detail of complex client relationship and situations to a broad range of internal contacts. Team Player - leverage and coordinate resources across the institution in addressing client needs. Education & Qualifications: Bachelor's degree/University degree or equivalent experience. Master's/MBA degree preferred from a top economics, business or financial engineering program. US based candidates, FINRA licenses (SIE, S79, S63, S24). Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

Jul 31, 2026

Full time

Managing Director, Global Head of Communications Corporate Banking Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview We are currently seeking a highly skilled and experienced individual to join our team as the Global Head of Communications Corporate Banking. We are considering candidates located in New York, San Francisco and London. In this role, you will be responsible for developing and maintaining relationships with our Communications clients, ensuring their financial needs are met and identifying opportunities for growth. We are looking for a driven and dynamic professional with a strong background in Communications and a passion for delivering exceptional customer service. If you possess the necessary qualifications and thrive in a fast-paced, collaborative environment, we invite you to apply for this exciting opportunity. The individual will report to the Global Co-Heads of Corporate Banking. Job Purpose To take responsibility as Communications Lead for the development and execution of the business strategy for Communication clients to achieve client acquisition and revenue targets in partnership with Communications Investment Banking and Capital Markets product partners. To develop and strengthen trusted relationships and sustain strategic dialogue with the clients up to all senior levels. To originate and monetize business opportunities across the entire Citi's product portfolio. To drive thought leadership and content relevant to Communications clients' needs and objectives. To initiate and lead Communications initiatives that progresses the franchise's objectives, performance, and market leadership. To lead and mentor junior staff to develop their banking skills set and Communications knowledge. Key Responsibilities: Responsible for the overall management of the Communications team which helps provide a wide range of treasury and corporate finance solutions to our clients, including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, share repurchase, and interest rate and equity derivatives. Define a business strategy for the Corporate Banking Communications business that will include both financing but also comprehensive revenue generation across the Citi product suite and network. Achieve sustainable revenue grow across the portfolio of Communications accounts globally. Implement calling plans to ensure business development is pursued across the entire client base. Originate business opportunities leveraging the entire product portfolio. Work with product partners across Markets, Investment Banking, Services and the Private Bank to structure viable and replicable client solutions that are cost effective and scalable. Work with Independent Risk to manage the portfolio and individual client risk and achieve targeted risk-adjusted returns. Develop industry/segment specialization as appropriate and drive thought leadership and content. Represent the Bank and the Communications franchise at public forums and serve as speaker and subject matter expert at such forums. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Understand and effectively manage regulatory, KYC and compliance business responsibilities Knowledge/Experience: 15-20+ years of banking experience Strong product knowledge across Markets, Services, Investment Banking and Lending with demonstrated analytical ability Extensive client interaction at senior level and/or relevant product experience Full knowledge of entire suite of products and possess a corporate finance mindset. Proven track record of deal origination and structuring. Strong credit structuring experience is required. Consistently deliver on revenue and budget targets. Strong credit skills and experience, particularly for sovereign credits. Experience in working with and within a matrix organization and cross-functional teams. Senior Credit Officer (or equivalent) Skills: Analytical - Assimilating new information quickly and relating it to the needs of the client base. Proactivity - Identifying new business opportunities. Organizational - Managing business across a large client portfolio with diverse client teams. Verbal and Written - Communicating the detail of complex client relationship and situations to a broad range of internal contacts. Team Player - leverage and coordinate resources across the institution in addressing client needs. Education & Qualifications: Bachelor's degree/University degree or equivalent experience. Master's/MBA degree preferred from a top economics, business or financial engineering program. US based candidates, FINRA licenses (SIE, S79, S63, S24). Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

Data Manager

NOW TEACH

Reports to: Chief Operating Officer with dotted line to Head of Technology Location: Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required Salary: £39,000 - £41,000 Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working Contract: Permanent ABOUT NOW TEACH We believe that experienced professionals can make exceptional teachers who shape young lives. That s why, since 2017, we ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far. We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them. We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools. ABOUT THE ROLE Role overview The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making. This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes. The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward. In this role you will Data quality & governance Oversee Now Teach s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data Oversee data pipelines and the data aspects of integrations between our core systems Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency Responsible for data capture across the organisation Recruitment, Network, partners and donors Ensure compliance with the UK GDPR and that data is handled securely and ethically Date engineering Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation Be responsible for automating the collection of data from multiple systems so it can be reliably analysed Creating datasets and reports that support accountability, learning and improvement Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse Reporting, monitoring & impact Produce regular reports for teams, trustees, funders, and regulators. Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes. Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning. Support analysis and data led strategic decision making by providing and making accessible reliable data Respond to ad hoc data and reporting requests, including grant applications and tender submissions. Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning. Systems & improvement Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data Provide training and guidance to all Now Teach staff on data best practice Key collaborators In this role you will work closely with a wide range of stakeholders to achieve success, including Head of Impact partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement. Head of Technology collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms. CRM Product Owner working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams. Director of Network and their team providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable. Director of Philanthropy, Marketing & Communications and their team supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications. Director of Recruitment and their team ensuring the provision of accurate and timely data to support forecasting and planning. PERSON SPECFICATION Who you are (qualities/values) A team player, you believe the best results come from working together. You re always ready to share ideas, support colleagues, and celebrate team successes. You build great relationships wherever you go. You re approachable, collaborative, and genuinely enjoy working with others to make a difference. Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand whether they are a data expert or not. Passionate about using data to support meaningful change and impact Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward Able to manage multiple projects, systems and data sets and keep track of how they interrelate Have a commitment to continuous improvement Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests Committed to your own personal and professional development Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers. What you ll need to succeed in this role (experience/qualifications etc) High levels of accuracy and attention to detail Strong organizational and prioritisation skills Experience supporting impact measurement and reporting Knowledge of UK GDPR and data protection principles Advanced Excel and SQL skills Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them Have experience of project management, establishing operational systems and processes, with the ability to work autonomously Don t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace . click apply for full job details

Jun 02, 2026

Full time

Reports to: Chief Operating Officer with dotted line to Head of Technology Location: Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required Salary: £39,000 - £41,000 Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working Contract: Permanent ABOUT NOW TEACH We believe that experienced professionals can make exceptional teachers who shape young lives. That s why, since 2017, we ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far. We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them. We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools. ABOUT THE ROLE Role overview The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making. This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes. The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward. In this role you will Data quality & governance Oversee Now Teach s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data Oversee data pipelines and the data aspects of integrations between our core systems Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency Responsible for data capture across the organisation Recruitment, Network, partners and donors Ensure compliance with the UK GDPR and that data is handled securely and ethically Date engineering Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation Be responsible for automating the collection of data from multiple systems so it can be reliably analysed Creating datasets and reports that support accountability, learning and improvement Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse Reporting, monitoring & impact Produce regular reports for teams, trustees, funders, and regulators. Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes. Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning. Support analysis and data led strategic decision making by providing and making accessible reliable data Respond to ad hoc data and reporting requests, including grant applications and tender submissions. Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning. Systems & improvement Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data Provide training and guidance to all Now Teach staff on data best practice Key collaborators In this role you will work closely with a wide range of stakeholders to achieve success, including Head of Impact partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement. Head of Technology collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms. CRM Product Owner working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams. Director of Network and their team providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable. Director of Philanthropy, Marketing & Communications and their team supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications. Director of Recruitment and their team ensuring the provision of accurate and timely data to support forecasting and planning. PERSON SPECFICATION Who you are (qualities/values) A team player, you believe the best results come from working together. You re always ready to share ideas, support colleagues, and celebrate team successes. You build great relationships wherever you go. You re approachable, collaborative, and genuinely enjoy working with others to make a difference. Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand whether they are a data expert or not. Passionate about using data to support meaningful change and impact Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward Able to manage multiple projects, systems and data sets and keep track of how they interrelate Have a commitment to continuous improvement Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests Committed to your own personal and professional development Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers. What you ll need to succeed in this role (experience/qualifications etc) High levels of accuracy and attention to detail Strong organizational and prioritisation skills Experience supporting impact measurement and reporting Knowledge of UK GDPR and data protection principles Advanced Excel and SQL skills Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them Have experience of project management, establishing operational systems and processes, with the ability to work autonomously Don t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace . click apply for full job details

Communications Manager

The Talent Set

The Talent Set is pleased to present an exciting opportunity for an External Communications Manager on a 6-month fixed-term contract for a London university. The successful candidate will lead strategic external communications, enhancing organisational reputation through media relations, content creation, and stakeholder engagement, supporting the organisation's broader objectives. Key Responsibilities Develop, implement, and assess communications and media strategies aligned with institutional goals. Manage the organisation's written brand voice across all external channels, ensuring consistency. Create high-quality content including publications, press releases, blogs, and social media updates. Support marketing efforts by producing course and organisational information for website and print materials. Draft speeches and scripts for senior leadership; assist with crisis communications plans and messaging, including managing crisis situations to mitigate reputational risks. Build and sustain relationships with media professionals, journalists, and external stakeholders to secure positive coverage and build an active press desk. Support and develop the External Communications Officer, providing guidance and mentorship. Collaborate with marketing, digital, and content teams to ensure message alignment. Evaluate communication activities' effectiveness using data analytics to inform future strategies. Represent the organisation at open days and recruitment events domestically and internationally. Person Specification Proven experience managing external communications within a strategic context. Skilled in content creation, including press releases, speeches, and digital content. Excellent relationship-building skills with media contacts and external stakeholders. Strong project management and organisational skills; ability to manage multiple priorities effectively. Demonstrated commitment to diversity, inclusion, and organisational values. Ability to lead, support, and develop colleagues in a collaborative environment. Adaptability and professionalism with a strategic mindset. Previous experience working in a higher education setting What's on Offer Salary: £53,744 Length: 6 month contract with an immediate start Hybrid Working: 2 days a week in their London office with 3 days working from home How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Jun 01, 2026

Full time

The Talent Set is pleased to present an exciting opportunity for an External Communications Manager on a 6-month fixed-term contract for a London university. The successful candidate will lead strategic external communications, enhancing organisational reputation through media relations, content creation, and stakeholder engagement, supporting the organisation's broader objectives. Key Responsibilities Develop, implement, and assess communications and media strategies aligned with institutional goals. Manage the organisation's written brand voice across all external channels, ensuring consistency. Create high-quality content including publications, press releases, blogs, and social media updates. Support marketing efforts by producing course and organisational information for website and print materials. Draft speeches and scripts for senior leadership; assist with crisis communications plans and messaging, including managing crisis situations to mitigate reputational risks. Build and sustain relationships with media professionals, journalists, and external stakeholders to secure positive coverage and build an active press desk. Support and develop the External Communications Officer, providing guidance and mentorship. Collaborate with marketing, digital, and content teams to ensure message alignment. Evaluate communication activities' effectiveness using data analytics to inform future strategies. Represent the organisation at open days and recruitment events domestically and internationally. Person Specification Proven experience managing external communications within a strategic context. Skilled in content creation, including press releases, speeches, and digital content. Excellent relationship-building skills with media contacts and external stakeholders. Strong project management and organisational skills; ability to manage multiple priorities effectively. Demonstrated commitment to diversity, inclusion, and organisational values. Ability to lead, support, and develop colleagues in a collaborative environment. Adaptability and professionalism with a strategic mindset. Previous experience working in a higher education setting What's on Offer Salary: £53,744 Length: 6 month contract with an immediate start Hybrid Working: 2 days a week in their London office with 3 days working from home How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

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