Electrical Qualifying Supervisor - Social Housing Repairs & Maintenance Covering Ealing, Brent & Kingston areas Salary 45,000+ van & fuel card Full-Time, Permanent We are working with one of the nations leading Social Housing contractors, to recruit an Electrical Qualifying Supervisor to join their team on a reactive maintenance contract with travel across Ealing, Brent & Kingston areas. While working in accordance to the relevant Safety Regulations and procedures, you will have to carry out a variety of different duties including: Being the main point of contact between Technical Compliance Team / NICEIC / SHE / Managers and where appropriate the client. Carry out Risk Assessments for Electrical works and staff Verifying all electricians' inspection & testing results whether electronically or on paper in a timely manner to prevent delays ensuring that due care and attention is maintained to prevent any potential electrical issues. Being registered as the Qualifying Supervisor for the branch and completing any assessments required by the NICEIC Skills required for this job role consist of: Experience with installing, servicing and maintaining electrical systems and appliances in accordance with the current Edition of The IET Wiring Regulations Experience of supervising a team of Electricians including developing and training apprentices Knowledge of installations, repair, inspect & test electrical installations and the ability to complete appropriate Electrical Certificate or Electrical Condition Report Full Electrical qualifications including NVQ Level 3 in Electrical Installation, Test & Inspect, 18th Edition and NICEIC Previous experience as an NICEIC approved Electrical QS This is a great opportunity for somebody looking to develop their skills and career, with a growing, reputable business. For more info, please apply online now or call Lucy on (phone number removed)!
May 01, 2024
Full time
Electrical Qualifying Supervisor - Social Housing Repairs & Maintenance Covering Ealing, Brent & Kingston areas Salary 45,000+ van & fuel card Full-Time, Permanent We are working with one of the nations leading Social Housing contractors, to recruit an Electrical Qualifying Supervisor to join their team on a reactive maintenance contract with travel across Ealing, Brent & Kingston areas. While working in accordance to the relevant Safety Regulations and procedures, you will have to carry out a variety of different duties including: Being the main point of contact between Technical Compliance Team / NICEIC / SHE / Managers and where appropriate the client. Carry out Risk Assessments for Electrical works and staff Verifying all electricians' inspection & testing results whether electronically or on paper in a timely manner to prevent delays ensuring that due care and attention is maintained to prevent any potential electrical issues. Being registered as the Qualifying Supervisor for the branch and completing any assessments required by the NICEIC Skills required for this job role consist of: Experience with installing, servicing and maintaining electrical systems and appliances in accordance with the current Edition of The IET Wiring Regulations Experience of supervising a team of Electricians including developing and training apprentices Knowledge of installations, repair, inspect & test electrical installations and the ability to complete appropriate Electrical Certificate or Electrical Condition Report Full Electrical qualifications including NVQ Level 3 in Electrical Installation, Test & Inspect, 18th Edition and NICEIC Previous experience as an NICEIC approved Electrical QS This is a great opportunity for somebody looking to develop their skills and career, with a growing, reputable business. For more info, please apply online now or call Lucy on (phone number removed)!
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Repairs & Maintenance Supervisor in order to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. Repairs & Maintenance Supervisor Location: Birmingham & Surrounding Areas, B69 4PN Salary: £41,530 per annum + Van & Fuel Card Hours: 39 hours per week Contract Type: Full Time, Permanent Your day-to-day responsibilities will include: Supervise a team of Trade Operatives as they carry out responsive repairs and voids maintenance. Lead and motivate the team to and ensure a high standard of repairs are maintained in our homes. Complete post inspections of works to ensure everything is completed according to specification and is contractually compliant. Ensure work is completed in a timely and cost-effective manner. Our ideal candidate? Your application will demonstrate the following: A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience. Supervisory and team management experience Construction knowledge or experience, including Health & Safety legislation, fire safety, CDM Regulations Financial and budgetary control and void property management experience What's on offer? As well as a competitive salary and a Van + Fuel Card, you'll also have access to our award winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions. Who are Midland Heart? We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you'll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential. Closing date: 20/05/2024 Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
May 01, 2024
Full time
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Repairs & Maintenance Supervisor in order to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. Repairs & Maintenance Supervisor Location: Birmingham & Surrounding Areas, B69 4PN Salary: £41,530 per annum + Van & Fuel Card Hours: 39 hours per week Contract Type: Full Time, Permanent Your day-to-day responsibilities will include: Supervise a team of Trade Operatives as they carry out responsive repairs and voids maintenance. Lead and motivate the team to and ensure a high standard of repairs are maintained in our homes. Complete post inspections of works to ensure everything is completed according to specification and is contractually compliant. Ensure work is completed in a timely and cost-effective manner. Our ideal candidate? Your application will demonstrate the following: A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience. Supervisory and team management experience Construction knowledge or experience, including Health & Safety legislation, fire safety, CDM Regulations Financial and budgetary control and void property management experience What's on offer? As well as a competitive salary and a Van + Fuel Card, you'll also have access to our award winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions. Who are Midland Heart? We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you'll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential. Closing date: 20/05/2024 Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
I'm currently looking for a Maintenance Supervisor to join one of the UK's biggest Housing Associations. In this role you will be responsible for an in house trades team, as well as the delivery of projects including Damp and Mould. Voids and Maintenance Supervisor Coventry 42,000 + Van and fuel card (Pay award pending) Permanent Responsibilities of this Maintenance Supervisor Ensuring the effective management of operatives and associated contractors in line with service standards Liaising with relevant areas of the business to ensure an efficient process with quick turnaround times Undertaking property inspections to identify repairs and defects to be rectified during the void period and post-inspect work to ensure quality service standards have been met Leading and motivating the void operative team to ensure efficient and effective delivery of the void service To lead on provision of an effective facilities management function in respect of the depot, including office space, and any other ancillary work spaces provided Benefits Salary Progression Company Van Hybrid working Live work better' Scheme 25 days Annual Leave (Increases with time served) Matched Company Pension (Inc Life Cover) Medicash scheme- includes GP access, digital physiotherapy app, retail vouchers, discounted gym memberships Experience you'll need to be the Maintenance Supervisor Experience dealing with Damp and Mould Experience within or with social housing providers Experience working in a management team Experience leading and managing a trades team Good knowledge of health and safety legislations If you're interested in this Maintenance Supervisor, or want help finding something else, contact Luke Adams on (phone number removed) or at (url removed).
May 01, 2024
Full time
I'm currently looking for a Maintenance Supervisor to join one of the UK's biggest Housing Associations. In this role you will be responsible for an in house trades team, as well as the delivery of projects including Damp and Mould. Voids and Maintenance Supervisor Coventry 42,000 + Van and fuel card (Pay award pending) Permanent Responsibilities of this Maintenance Supervisor Ensuring the effective management of operatives and associated contractors in line with service standards Liaising with relevant areas of the business to ensure an efficient process with quick turnaround times Undertaking property inspections to identify repairs and defects to be rectified during the void period and post-inspect work to ensure quality service standards have been met Leading and motivating the void operative team to ensure efficient and effective delivery of the void service To lead on provision of an effective facilities management function in respect of the depot, including office space, and any other ancillary work spaces provided Benefits Salary Progression Company Van Hybrid working Live work better' Scheme 25 days Annual Leave (Increases with time served) Matched Company Pension (Inc Life Cover) Medicash scheme- includes GP access, digital physiotherapy app, retail vouchers, discounted gym memberships Experience you'll need to be the Maintenance Supervisor Experience dealing with Damp and Mould Experience within or with social housing providers Experience working in a management team Experience leading and managing a trades team Good knowledge of health and safety legislations If you're interested in this Maintenance Supervisor, or want help finding something else, contact Luke Adams on (phone number removed) or at (url removed).
We are currently working with a Housing Association in South Wales looking for a Repairs Manager to support the Property Services team to provide the best customer experience for their tenants. This role is a permanent opportunity providing a friendly working environment and all the relevant support needed. Salary: 47,000 Per annum Working Hours: Monday - Friday 9am- 5pm Mainly office based work As a Repairs Manager, you will be working on the Property Services team looking after: Liaising with the local authority and other third parties to enable works activities to be undertaken. Ensuring that health, safety and quality obligations are understood Supporting the Senior Lead/Director to develop a budget to meet your teams activities Ensuring communications are circulated within your team accurately and timely to promote a positive culture and perception of the business Providing your teams with the support and direction they require whilst empowering them to make decisions in a safe environment. Managing Repairs/Voids maintenance services that are both internally and externally delivered and the associated material suppliers. Manage a team of up to 40 tradesmen and 4 Supervisors To be successful in this Repairs Manager role, you will need to: Be experienced as a Repairs Manager Be experienced in social housing or have worked on a social housing contract Have managed a team of trades prior to this role The benefits of this Repairs Manager role are: A generous annual leave entitlement Pension scheme Flexible working 0.45p mileage If you would like to apply for this Repairs Manager role please apply here or send your CV to (url removed) or call (phone number removed). I look forward to hearing of you!
May 01, 2024
Full time
We are currently working with a Housing Association in South Wales looking for a Repairs Manager to support the Property Services team to provide the best customer experience for their tenants. This role is a permanent opportunity providing a friendly working environment and all the relevant support needed. Salary: 47,000 Per annum Working Hours: Monday - Friday 9am- 5pm Mainly office based work As a Repairs Manager, you will be working on the Property Services team looking after: Liaising with the local authority and other third parties to enable works activities to be undertaken. Ensuring that health, safety and quality obligations are understood Supporting the Senior Lead/Director to develop a budget to meet your teams activities Ensuring communications are circulated within your team accurately and timely to promote a positive culture and perception of the business Providing your teams with the support and direction they require whilst empowering them to make decisions in a safe environment. Managing Repairs/Voids maintenance services that are both internally and externally delivered and the associated material suppliers. Manage a team of up to 40 tradesmen and 4 Supervisors To be successful in this Repairs Manager role, you will need to: Be experienced as a Repairs Manager Be experienced in social housing or have worked on a social housing contract Have managed a team of trades prior to this role The benefits of this Repairs Manager role are: A generous annual leave entitlement Pension scheme Flexible working 0.45p mileage If you would like to apply for this Repairs Manager role please apply here or send your CV to (url removed) or call (phone number removed). I look forward to hearing of you!
A great opportunity has become available for a reliable and skilled Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join them on a full-time, permanent basis, and in return, you will receive a competitive salary of £35,000 - £37,400 per annum and excellent benefits. Our client is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to their clients and customers, the Supervisor position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Company values Our client take pride in everything they do - Which means they expect all their employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times Our client have Integrity, built-in Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) A flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme Key responsibilities as the Supervisor will include: Support and empower operatives to make decisions so that they achieve the right work at the right time without using you as their default decision maker following the value and enabling steps which are; receive and issue clean information; access to the property; asking for additional repairs; fully diagnosing; placing only one order with our clients materials service; trying to complete the repair in one visit; and book all required trades and future visits whilst on site to the time and date the tenant requests. Manage, measure, and monitor operatives and subcontractors to ensure; the correct process is being followed (value and enabling steps as above); operatives are able to apply PLANand are empowered to do so; the tenant is pleased with the repair taking place and any issues or concerns are addressed to their satisfaction; the quality of service and workmanship is of a high standard; that value for money is being achieved in terms of time taken, materials used, and working methods; work is being affected safely; Sub-contractors work is of a high quality, represents VfM, and that they are working safely Scope and survey large works such as Task Orders, Quoted works, DFG's, Voids, and Kitchens providing cost estimates in terms of time, materials, plant, programs of works, risk assessments, and method statements, compliant to CDM 2015 Ensure large works that you are accountable for are supervised and monitored through to completion Recruit and induct operatives ensuring they have a professional introduction to the company and contract and ensure the probationary process is effectively managed and completed to a successful outcome for the company Understand each toolbox talk topic and deliver confidently yourself, ensuring that operatives attend when required What the company are looking for in their Supervisor: 5 years' experience of working in a Building Maintenance environment 2 years' experience of working in Social Housing environment (preferred) Technical expertise, qualifications or apprenticeship in a trade skill IOSH Managing Safely Have a full, clean driving licence If you feel you have the skills and experience to become our clients Supervisor then please click " apply " now - We'd love to hear from you! The company is an Equal Opportunities employer and a member of the Disability Confident Scheme. They are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
May 01, 2024
Full time
A great opportunity has become available for a reliable and skilled Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join them on a full-time, permanent basis, and in return, you will receive a competitive salary of £35,000 - £37,400 per annum and excellent benefits. Our client is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to their clients and customers, the Supervisor position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Company values Our client take pride in everything they do - Which means they expect all their employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times Our client have Integrity, built-in Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) A flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme Key responsibilities as the Supervisor will include: Support and empower operatives to make decisions so that they achieve the right work at the right time without using you as their default decision maker following the value and enabling steps which are; receive and issue clean information; access to the property; asking for additional repairs; fully diagnosing; placing only one order with our clients materials service; trying to complete the repair in one visit; and book all required trades and future visits whilst on site to the time and date the tenant requests. Manage, measure, and monitor operatives and subcontractors to ensure; the correct process is being followed (value and enabling steps as above); operatives are able to apply PLANand are empowered to do so; the tenant is pleased with the repair taking place and any issues or concerns are addressed to their satisfaction; the quality of service and workmanship is of a high standard; that value for money is being achieved in terms of time taken, materials used, and working methods; work is being affected safely; Sub-contractors work is of a high quality, represents VfM, and that they are working safely Scope and survey large works such as Task Orders, Quoted works, DFG's, Voids, and Kitchens providing cost estimates in terms of time, materials, plant, programs of works, risk assessments, and method statements, compliant to CDM 2015 Ensure large works that you are accountable for are supervised and monitored through to completion Recruit and induct operatives ensuring they have a professional introduction to the company and contract and ensure the probationary process is effectively managed and completed to a successful outcome for the company Understand each toolbox talk topic and deliver confidently yourself, ensuring that operatives attend when required What the company are looking for in their Supervisor: 5 years' experience of working in a Building Maintenance environment 2 years' experience of working in Social Housing environment (preferred) Technical expertise, qualifications or apprenticeship in a trade skill IOSH Managing Safely Have a full, clean driving licence If you feel you have the skills and experience to become our clients Supervisor then please click " apply " now - We'd love to hear from you! The company is an Equal Opportunities employer and a member of the Disability Confident Scheme. They are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
HMT Electrician (3 Roles Available) 2 x Responsive Repairs (Permanent, Full Time) 1 x Planned Works (Permanent, Full Time) We have three exciting opportunities for experienced Electricians to join our Home Maintenance Team. We are a team of trade professionals providing responsive and planned repairs in the homes of our customers and stakeholders. You will maintain the high standards expected of this team and deliver excellent customer care at all times while working to tight deadlines. This is a role working in an exciting, fast paced environment that is frequently subject to change. We are a forward thinking, values driven housing association. This role is a mobile working role, using our maintenance depot in Ecclesfield, Sheffield as an operating base. For our perfect candidate we are offering a flexible role, working in a caring and friendly team, with a great package of benefits. Job Description: Salary of £32,527-£34,851 per annum, pro rata (4BC) Additional Multi-skill bonus of £1140 per annum paid monthly for qualifying staff Working hours - 37 hours per week Driving licence essential Benefits which include an excellent flexible working scheme, family friendly perks, wellbeing scheme, discounts scheme Access to a wide range of programs to train and develop you Pension contribution More about the role: We're looking for qualified Electricians to join our Home Maintenance Team, which is a team of trade professionals that provide responsive and planned repair work for our customers. For the Responsive Repairs roles, you will be reporting to the HMT Electrical Supervisor. The role will entail working alone or as part of a small team. You will be part of a reactive maintenance team delivering a responsive repairs service in the homes of our customers and buildings owned or maintained by SYHA, while working to achieve high standards of workmanship and excellent customer care at all times. For the Planned Works role, you will be reporting to the HMT Electrical Supervisor. The role will entail working alone or as part of a small team. You will be carrying out electrical installation, testing and remedial works in the homes of our customers, and buildings owned or maintained by SYHA. You will be part of a trade team delivering planned and cyclical works to our customers and stakeholders while working to achieve high standards of workmanship and excellent customer care at all times. Who you are: The perfect person for the role will possess the following skills and qualities: Have the experience and the ability to carry out Electrical work including both maintenance, installation and testing work. Have the ability to solve problems and to make recommendations for repair and maintenance issues. Be flexible and have the ability to carry out minor repairs requiring the skills of other trades, such as joinery or minor plastering works. Have the ability to provide advice and guidance to clients/customers on maintenance and repair issues. Have a full driving licence and be confident to drive vehicles in the HMT fleet. This includes vehicles up to long wheelbase transit size. A working knowledge of digital work solutions including using online applications. Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.
May 01, 2024
Full time
HMT Electrician (3 Roles Available) 2 x Responsive Repairs (Permanent, Full Time) 1 x Planned Works (Permanent, Full Time) We have three exciting opportunities for experienced Electricians to join our Home Maintenance Team. We are a team of trade professionals providing responsive and planned repairs in the homes of our customers and stakeholders. You will maintain the high standards expected of this team and deliver excellent customer care at all times while working to tight deadlines. This is a role working in an exciting, fast paced environment that is frequently subject to change. We are a forward thinking, values driven housing association. This role is a mobile working role, using our maintenance depot in Ecclesfield, Sheffield as an operating base. For our perfect candidate we are offering a flexible role, working in a caring and friendly team, with a great package of benefits. Job Description: Salary of £32,527-£34,851 per annum, pro rata (4BC) Additional Multi-skill bonus of £1140 per annum paid monthly for qualifying staff Working hours - 37 hours per week Driving licence essential Benefits which include an excellent flexible working scheme, family friendly perks, wellbeing scheme, discounts scheme Access to a wide range of programs to train and develop you Pension contribution More about the role: We're looking for qualified Electricians to join our Home Maintenance Team, which is a team of trade professionals that provide responsive and planned repair work for our customers. For the Responsive Repairs roles, you will be reporting to the HMT Electrical Supervisor. The role will entail working alone or as part of a small team. You will be part of a reactive maintenance team delivering a responsive repairs service in the homes of our customers and buildings owned or maintained by SYHA, while working to achieve high standards of workmanship and excellent customer care at all times. For the Planned Works role, you will be reporting to the HMT Electrical Supervisor. The role will entail working alone or as part of a small team. You will be carrying out electrical installation, testing and remedial works in the homes of our customers, and buildings owned or maintained by SYHA. You will be part of a trade team delivering planned and cyclical works to our customers and stakeholders while working to achieve high standards of workmanship and excellent customer care at all times. Who you are: The perfect person for the role will possess the following skills and qualities: Have the experience and the ability to carry out Electrical work including both maintenance, installation and testing work. Have the ability to solve problems and to make recommendations for repair and maintenance issues. Be flexible and have the ability to carry out minor repairs requiring the skills of other trades, such as joinery or minor plastering works. Have the ability to provide advice and guidance to clients/customers on maintenance and repair issues. Have a full driving licence and be confident to drive vehicles in the HMT fleet. This includes vehicles up to long wheelbase transit size. A working knowledge of digital work solutions including using online applications. Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.
Repairs Supervisor Job Type: 6 Month FTC Location: South London Salary: £43,000 (Pro Rata) My client is seeking an experienced Repairs Supervisor to manage our team of trade operatives. This pivotal role ensures productivity, health & safety, work quality, and the delivery of an excellent customer-focused service. The position may require paid out-of-hours work on a rota basis to support our out-of-hours service, including site visits as needed. Day to Day of the role: Support the RSM to deliver a top-tier repairs and maintenance service for their residents. Collaborate with Repairs Schedulers to efficiently deploy the right operative for the specified work, offering continual support and monitoring. Embed customer-first principles across the service, ensuring repairs meet customer expectations, are completed on time, to a high standard, and within budget while maintaining a safe, empowered, and motivated workforce. Conduct pre- and post-inspections focusing on quality, efficiency, and compliance with relevant policies, procedures, and regulations. Perform on-site inspections of repairs to ensure quality work and customer satisfaction, manage complaints, and resolve issues satisfactorily. Uphold company policies and codes of conduct relating to Equal Opportunities, customer care, staff management, and health & safety. Assist in implementing environmental policy in daily duties. Stay informed on relevant legislation, procedures, and best practices for the service area. Maintain proficiency in all relevant IT systems related to Repairs. Monitor material purchases for audit trails and manage operatives' performance against target indicators to achieve budget forecasts. Required Skills & Qualifications: Significant supervisory/line management experience. Proven track record of delivering a reactive repairs service through directly employed operatives. Familiarity with mobile technology and OOH working. Strong knowledge of building maintenance, particularly in a social housing environment. Team player with good IT skills (intermediate Word, Outlook & Excel). Effective communication skills. Qualifications: Trade background with C&G or NVQ level 2 or Built Environment HNC level. GCSE level education or equivalent, with good literacy and numeracy. Benefits: Competitive salary package. Opportunities for professional development. Supportive team environment. To apply for the Repairs Supervisor position, please submit your CV and cover letter detailing your relevant experience and qualifications.
May 01, 2024
Full time
Repairs Supervisor Job Type: 6 Month FTC Location: South London Salary: £43,000 (Pro Rata) My client is seeking an experienced Repairs Supervisor to manage our team of trade operatives. This pivotal role ensures productivity, health & safety, work quality, and the delivery of an excellent customer-focused service. The position may require paid out-of-hours work on a rota basis to support our out-of-hours service, including site visits as needed. Day to Day of the role: Support the RSM to deliver a top-tier repairs and maintenance service for their residents. Collaborate with Repairs Schedulers to efficiently deploy the right operative for the specified work, offering continual support and monitoring. Embed customer-first principles across the service, ensuring repairs meet customer expectations, are completed on time, to a high standard, and within budget while maintaining a safe, empowered, and motivated workforce. Conduct pre- and post-inspections focusing on quality, efficiency, and compliance with relevant policies, procedures, and regulations. Perform on-site inspections of repairs to ensure quality work and customer satisfaction, manage complaints, and resolve issues satisfactorily. Uphold company policies and codes of conduct relating to Equal Opportunities, customer care, staff management, and health & safety. Assist in implementing environmental policy in daily duties. Stay informed on relevant legislation, procedures, and best practices for the service area. Maintain proficiency in all relevant IT systems related to Repairs. Monitor material purchases for audit trails and manage operatives' performance against target indicators to achieve budget forecasts. Required Skills & Qualifications: Significant supervisory/line management experience. Proven track record of delivering a reactive repairs service through directly employed operatives. Familiarity with mobile technology and OOH working. Strong knowledge of building maintenance, particularly in a social housing environment. Team player with good IT skills (intermediate Word, Outlook & Excel). Effective communication skills. Qualifications: Trade background with C&G or NVQ level 2 or Built Environment HNC level. GCSE level education or equivalent, with good literacy and numeracy. Benefits: Competitive salary package. Opportunities for professional development. Supportive team environment. To apply for the Repairs Supervisor position, please submit your CV and cover letter detailing your relevant experience and qualifications.
Do you have experience in working with vulnerable people with complex needs in a Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts' most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of West Oxfordshire District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation. About the role You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B's) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from Temporary Accommodation as soon as possible. Create bespoke 'Tenancy Ready' plans for each client and ensure that they have access to the appropriate support and resources to achieve this. You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation. Assist with the daily running of the homeless hostel's, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. For more information about this role please see the Job Description/Person Specification. Internally the role will be called 'Temporary Accommodation Officer'. This is a new role which will cover West Oxfordshire. Within the District, there are plenty of places to see and visit whether you love hiking or cycling. With our agile working ethos: you will be spoilt for choice. West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety and environmental health. You will need GCSEs (5 A-Cs or equivalent, including Maths and English) Experience of working in a Housing, Supported Housing or Homelessness focused service Experience of working with vulnerable people and people with complex needs Special Conditions Full UK Driving License - Ability to travel/ access to a vehicle for work purposes BPSS Check You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work - we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
May 01, 2024
Full time
Do you have experience in working with vulnerable people with complex needs in a Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts' most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of West Oxfordshire District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation. About the role You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B's) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from Temporary Accommodation as soon as possible. Create bespoke 'Tenancy Ready' plans for each client and ensure that they have access to the appropriate support and resources to achieve this. You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation. Assist with the daily running of the homeless hostel's, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. For more information about this role please see the Job Description/Person Specification. Internally the role will be called 'Temporary Accommodation Officer'. This is a new role which will cover West Oxfordshire. Within the District, there are plenty of places to see and visit whether you love hiking or cycling. With our agile working ethos: you will be spoilt for choice. West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety and environmental health. You will need GCSEs (5 A-Cs or equivalent, including Maths and English) Experience of working in a Housing, Supported Housing or Homelessness focused service Experience of working with vulnerable people and people with complex needs Special Conditions Full UK Driving License - Ability to travel/ access to a vehicle for work purposes BPSS Check You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work - we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Permanent - Full Time 42 Hours We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. This is a high demanding role and therefore you should be able to work well under pressure. A gas customer service background would be beneficial, however is not essential. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Apr 30, 2024
Full time
Permanent - Full Time 42 Hours We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. This is a high demanding role and therefore you should be able to work well under pressure. A gas customer service background would be beneficial, however is not essential. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Morgan Sindall Property Services
Billericay, Essex
Permanent - Full time, 40 hours per week. We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing and Repair and Maintenance background. Proven experience in scheduling/planning Disrepairs, Voids or Complex works. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good level of written English Good computer skills Good project management skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Apr 30, 2024
Full time
Permanent - Full time, 40 hours per week. We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing and Repair and Maintenance background. Proven experience in scheduling/planning Disrepairs, Voids or Complex works. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good level of written English Good computer skills Good project management skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Compliance Manager Ty Coch Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. Were not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. Youll be joining Adras Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What youll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What were looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click apply today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch Bangor, LL57 4BL (Gweithion Hybrid) £51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol ir Pennaeth Eiddo (Asedau) . Maer adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chin ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Maer portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallur holl ofynion fel landlord. Maer rl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonaun cael eu bodloni, mynd ir afael materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tn Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu ar amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch gwneud cais heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau. JBRP1_UKTJ
Apr 30, 2024
Full time
Compliance Manager Ty Coch Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. Were not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. Youll be joining Adras Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What youll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What were looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click apply today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch Bangor, LL57 4BL (Gweithion Hybrid) £51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol ir Pennaeth Eiddo (Asedau) . Maer adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chin ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Maer portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallur holl ofynion fel landlord. Maer rl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonaun cael eu bodloni, mynd ir afael materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tn Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu ar amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch gwneud cais heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau. JBRP1_UKTJ
Platform Housing Group
Market Harborough, Leicestershire
Trades Supervisor - Housing Maintenance and Repairs £37,558 + Van + Fuel Card Mobile covering Leicester and Market Harborough Permanent, Full Time Build your career at Platform Property Care! Our Responsive Repairs team now have a great opportunity for a Supervisor to join the leadership team in the East Midlands covering an area based around Leicester, Market Harborough, Northampton, and to support their ambitious plans to grow their team in this area. What could you be doing? As one of two Supervisors you will be supervising a multi skill trades team, providing practical and technical support, and assisting the Service Manager to deliver the operational objectives ensuring all works are completed efficiently and effectively whilst engaging the team to bring their best. In conjunction with the Service Manager, your focus will be to support, coach, motivate and engage the team to achieve service objectives, embedding the Bring Your Best Values, and promoting a customer centric approach of 'value for money' and 'right first time.' By analysing data and measuring performance, you will work closely with the trades teams and your Service Manager to support a customer focussed maintenance service, delivering repairs meeting the required SLAs. You will also assist the Service Manager with the completion of daily, weekly, and monthly business objectives. We would like someone who has: A suitable trade qualification - this is essential Experience of working within a multi-skilled environment Experience of working within a customer focussed environment Social Housing repairs experience Ability to make key decisions, comfortable with responsibility and accountability for successful outcomes in service delivery Demonstrable experience of supervising or managing a team and leading by example is essential Excellent problem-solving ability, a solutions-focussed approach and comfortable working within a continuous improvement environment Strong communication skills with the ability to develop good working relationships IT Literacy is a must, experience with EXCEL and other Microsoft packages A full driving licence is essential As you will be working in Customers' homes you will also need a DBS check. This mobile role is based in the East Midlands Northampton, Leicester, Market Harborough area - so you will need to live within this patch - but will require occasional travel to other regional sectors as required. This could include training and meetings at other locations including Birmingham, Worcester, Louth, Skegness, or Matlock. Cover for out of hours Duty Manager may be required. Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.? If this sounds like the place for you then we'd love to hear from you! ? We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application. Interviews will be held 21st & 22nd May in our Solihull office Alternate between Leicester and Market Harborough
Apr 29, 2024
Full time
Trades Supervisor - Housing Maintenance and Repairs £37,558 + Van + Fuel Card Mobile covering Leicester and Market Harborough Permanent, Full Time Build your career at Platform Property Care! Our Responsive Repairs team now have a great opportunity for a Supervisor to join the leadership team in the East Midlands covering an area based around Leicester, Market Harborough, Northampton, and to support their ambitious plans to grow their team in this area. What could you be doing? As one of two Supervisors you will be supervising a multi skill trades team, providing practical and technical support, and assisting the Service Manager to deliver the operational objectives ensuring all works are completed efficiently and effectively whilst engaging the team to bring their best. In conjunction with the Service Manager, your focus will be to support, coach, motivate and engage the team to achieve service objectives, embedding the Bring Your Best Values, and promoting a customer centric approach of 'value for money' and 'right first time.' By analysing data and measuring performance, you will work closely with the trades teams and your Service Manager to support a customer focussed maintenance service, delivering repairs meeting the required SLAs. You will also assist the Service Manager with the completion of daily, weekly, and monthly business objectives. We would like someone who has: A suitable trade qualification - this is essential Experience of working within a multi-skilled environment Experience of working within a customer focussed environment Social Housing repairs experience Ability to make key decisions, comfortable with responsibility and accountability for successful outcomes in service delivery Demonstrable experience of supervising or managing a team and leading by example is essential Excellent problem-solving ability, a solutions-focussed approach and comfortable working within a continuous improvement environment Strong communication skills with the ability to develop good working relationships IT Literacy is a must, experience with EXCEL and other Microsoft packages A full driving licence is essential As you will be working in Customers' homes you will also need a DBS check. This mobile role is based in the East Midlands Northampton, Leicester, Market Harborough area - so you will need to live within this patch - but will require occasional travel to other regional sectors as required. This could include training and meetings at other locations including Birmingham, Worcester, Louth, Skegness, or Matlock. Cover for out of hours Duty Manager may be required. Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.? If this sounds like the place for you then we'd love to hear from you! ? We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application. Interviews will be held 21st & 22nd May in our Solihull office Alternate between Leicester and Market Harborough
Fixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll ideally have previous experience within the repairs and maintenance sector, or a trade-based background, with experience dealing with high volumes of calls and good problem-solving skills. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Apr 18, 2024
Full time
Fixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll ideally have previous experience within the repairs and maintenance sector, or a trade-based background, with experience dealing with high volumes of calls and good problem-solving skills. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Liberty has an exciting opportunity for an Electrical Site Supervisor to join our team based in Liverpool for contracts in and around the North West & Wales.You will be working on a full-time permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £38,850 per annum Plus Company Van, Fuel Card & Excellent Benefits! We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for the Electrical Site Supervisor will include: Be able to be the NICEIC Qs for the area Manage and supervise trade operatives and sub-contractors Consistent delivery of an efficient and cost-effective customer-focused operational repairs service, covering all maintenance and repairs Assist in the implantation of processes for the continuous improvement of the organisation's performance management plans Ensure the results of inspection and testing of electrical work is recorded accurately Effectively manage all works What we are looking for in our ideal Electrical Site Supervisor: Competent in all aspects of electrical discipline, qualified supervisory experience, and will ideally have experience of working within a social housing environment.Previous role as an NICEIC QS essential as is experience using NICEIC certification website. 18th Edition I.E.E Wiring Regulations, 2391 or equivalent and C&G NVQ L3 & Gold Card qualifications are essential. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards , in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process employees may need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Electrical Site Supervisor, click "apply" below - we want to hear from you! Closing date: 9th May 2024 (we reserve the right to close this vacancy earlier depending on number of applications).
Apr 18, 2024
Full time
Liberty has an exciting opportunity for an Electrical Site Supervisor to join our team based in Liverpool for contracts in and around the North West & Wales.You will be working on a full-time permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £38,850 per annum Plus Company Van, Fuel Card & Excellent Benefits! We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for the Electrical Site Supervisor will include: Be able to be the NICEIC Qs for the area Manage and supervise trade operatives and sub-contractors Consistent delivery of an efficient and cost-effective customer-focused operational repairs service, covering all maintenance and repairs Assist in the implantation of processes for the continuous improvement of the organisation's performance management plans Ensure the results of inspection and testing of electrical work is recorded accurately Effectively manage all works What we are looking for in our ideal Electrical Site Supervisor: Competent in all aspects of electrical discipline, qualified supervisory experience, and will ideally have experience of working within a social housing environment.Previous role as an NICEIC QS essential as is experience using NICEIC certification website. 18th Edition I.E.E Wiring Regulations, 2391 or equivalent and C&G NVQ L3 & Gold Card qualifications are essential. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards , in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process employees may need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Electrical Site Supervisor, click "apply" below - we want to hear from you! Closing date: 9th May 2024 (we reserve the right to close this vacancy earlier depending on number of applications).
Permanent - Full Time We are looking to recruit a Gas Supervisor to join our team based in Goldney Road, covering on a full-time basis. About the Role Working to deliver the best quality service, you'll prepare programmes of work, managing operational delivery with agreed budgets, ensuring objects and targets are met. You'll ensure compliance with our Company Health, Safety and Welfare Policies and Employment Legislations, understanding the Contract and our obligations are met, whilst developing excellent relationships with Client Representatives, Residents and all Stakeholders. You'll receive and complete assigned tasks using a handheld device (full training), working efficiently and safety in line with best practise to achieve excellent customer experience. About You A qualified Gas Engineer, with excellent knowledge and understanding of NHF Schedule of Rates, you'll have previous significant technical knowledge within repairs and maintenance in social housing sector and hold SMSTS (Site Management Safety Training Scheme). The successful candidate will have excellent time management, good IT skills with a range of IT packages and will be proactive and flexible. With good planning, organisational and influencing skills, you'll have the ability to develop and maintain good working relationships with key stakeholders, whilst ensuring best proactive prevails throughout the project, delivering effective interaction to all clients. Essential Qualifications Required: ACS competencies for the work being supervised, Gas Safe Card, JIB-PMES CSCS Card Gold or working towards Extensive experience in service, installation and breakdowns You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Private Medical Insurance (Including 24hr GP) Life Assurance Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to the full Job Description upon completing your application We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Apr 17, 2024
Full time
Permanent - Full Time We are looking to recruit a Gas Supervisor to join our team based in Goldney Road, covering on a full-time basis. About the Role Working to deliver the best quality service, you'll prepare programmes of work, managing operational delivery with agreed budgets, ensuring objects and targets are met. You'll ensure compliance with our Company Health, Safety and Welfare Policies and Employment Legislations, understanding the Contract and our obligations are met, whilst developing excellent relationships with Client Representatives, Residents and all Stakeholders. You'll receive and complete assigned tasks using a handheld device (full training), working efficiently and safety in line with best practise to achieve excellent customer experience. About You A qualified Gas Engineer, with excellent knowledge and understanding of NHF Schedule of Rates, you'll have previous significant technical knowledge within repairs and maintenance in social housing sector and hold SMSTS (Site Management Safety Training Scheme). The successful candidate will have excellent time management, good IT skills with a range of IT packages and will be proactive and flexible. With good planning, organisational and influencing skills, you'll have the ability to develop and maintain good working relationships with key stakeholders, whilst ensuring best proactive prevails throughout the project, delivering effective interaction to all clients. Essential Qualifications Required: ACS competencies for the work being supervised, Gas Safe Card, JIB-PMES CSCS Card Gold or working towards Extensive experience in service, installation and breakdowns You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Private Medical Insurance (Including 24hr GP) Life Assurance Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to the full Job Description upon completing your application We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
Apr 16, 2024
Full time
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
Permanent - Full Time About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates must have strong planning and scheduling skills, ideally obtained within a Social Housing or Contractor repairs environment. You will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. Along with excellent customer service skills, you will have previous experience dealing with high volumes of calls and customer repair related enquiries. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application.
Apr 15, 2024
Full time
Permanent - Full Time About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates must have strong planning and scheduling skills, ideally obtained within a Social Housing or Contractor repairs environment. You will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. Along with excellent customer service skills, you will have previous experience dealing with high volumes of calls and customer repair related enquiries. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application.
PRIMARY JOB FUNCTION To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out a large range of Multi-skilling works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor click apply for full job details
Feb 02, 2024
Contractor
PRIMARY JOB FUNCTION To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out a large range of Multi-skilling works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor click apply for full job details
Salary £42,226 Per Annum Location Sittingbourne What you'll do This position is for a FTC of 12 Months Optivo is a growing organisation. We're preparing for our forthcoming merger with Southern Housing Group which will take place in the coming weeks. We'll then be delivering services to 77,000 homes. A wonderful opportunity has arisen to join our ranks and be part of our exciting new future. If you've experience of grounds maintenance, cleaning and environmental improvements, combined with people management and great communication skills, join us as an Estate Services Manager on a 12 Month fixed term basis. Working across Kent & Sussex, both on site and in the office, you'll ensure the estate service standards are met, providing effective contract management and maintenance. You'll also feed into developing our services. You'll manage a team of operatives delivering a void service, minor repairs and project work. Alongside you'll ensure our Cleaning Supervisors are equipped and supported to provide an exceptional service. We have a wonderful one team ethos so this means helping out on site, alongside colleagues, when needed. The Purpose of this role To ensure the designated health and safety and monthly inspection programmes for communal areas on estates and street properties are carried out. Ensuring compliance recording and action of identified risks. Minimising risk to Optivo. To ensure the efficient and effective delivery of services relating to externally delivered contracts including grounds maintenance, improvement programs, cleaning of all communal areas for both estates and street properties. To assist the Head of Estate Services in the procurement and undertaking projects of individual schemes, ensuring compliance with agreed time frames, budgets and ensuring Value for Money. To manage the team's daily programs of work. Encouraging, motivating, and supporting the daily needs of the service. Allocate, direct, and monitor the team. Creating a team spirit, giving recognition for a job well done, achieving strategic/team plans. Making sure all accountable staff objectives are meet in line with the KPI s set & delivering excellent services. Ensure all EST repairs are raised through the 1st Touch device, or another are monitored and completed within the agreed Optivo timescales. To manage complaints through the complaints process with the EST RLO, including receiving, taking ownership, providing written responses, attending hearings as required. What you'll need You'll be a great communicator and able to engage clearly and effectively with colleagues, customers, and team members. You'll have good experience of grounds maintenance a, cleaning contracts and environmental improvements Be able to organise and prioritise workloads across teams. Work well under pressure and be able to take a methodical and focused approach to getting the job done. Closing date for applications: Tuesday 27th December 2022 at 23:59 We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Depending on the number of applicants we receive we may interview before the advert closing date. What you'll need The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working
Dec 20, 2022
Full time
Salary £42,226 Per Annum Location Sittingbourne What you'll do This position is for a FTC of 12 Months Optivo is a growing organisation. We're preparing for our forthcoming merger with Southern Housing Group which will take place in the coming weeks. We'll then be delivering services to 77,000 homes. A wonderful opportunity has arisen to join our ranks and be part of our exciting new future. If you've experience of grounds maintenance, cleaning and environmental improvements, combined with people management and great communication skills, join us as an Estate Services Manager on a 12 Month fixed term basis. Working across Kent & Sussex, both on site and in the office, you'll ensure the estate service standards are met, providing effective contract management and maintenance. You'll also feed into developing our services. You'll manage a team of operatives delivering a void service, minor repairs and project work. Alongside you'll ensure our Cleaning Supervisors are equipped and supported to provide an exceptional service. We have a wonderful one team ethos so this means helping out on site, alongside colleagues, when needed. The Purpose of this role To ensure the designated health and safety and monthly inspection programmes for communal areas on estates and street properties are carried out. Ensuring compliance recording and action of identified risks. Minimising risk to Optivo. To ensure the efficient and effective delivery of services relating to externally delivered contracts including grounds maintenance, improvement programs, cleaning of all communal areas for both estates and street properties. To assist the Head of Estate Services in the procurement and undertaking projects of individual schemes, ensuring compliance with agreed time frames, budgets and ensuring Value for Money. To manage the team's daily programs of work. Encouraging, motivating, and supporting the daily needs of the service. Allocate, direct, and monitor the team. Creating a team spirit, giving recognition for a job well done, achieving strategic/team plans. Making sure all accountable staff objectives are meet in line with the KPI s set & delivering excellent services. Ensure all EST repairs are raised through the 1st Touch device, or another are monitored and completed within the agreed Optivo timescales. To manage complaints through the complaints process with the EST RLO, including receiving, taking ownership, providing written responses, attending hearings as required. What you'll need You'll be a great communicator and able to engage clearly and effectively with colleagues, customers, and team members. You'll have good experience of grounds maintenance a, cleaning contracts and environmental improvements Be able to organise and prioritise workloads across teams. Work well under pressure and be able to take a methodical and focused approach to getting the job done. Closing date for applications: Tuesday 27th December 2022 at 23:59 We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Depending on the number of applicants we receive we may interview before the advert closing date. What you'll need The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working
Job Title: Complaints Handler Job reference: 596571 Venn Group has been approached by a Social Housing provider in Leeds to recruit for a Complaints Hndler on a temporary to permanent basis. As a successful candidate you will have experience working previously in a repairs related or housing role . Complaints Handler The duties, of which experience is essential, will include: Handle 1st stage complaints regarding housing repairs Liaise with tenants, supervisors, operatives & other internal customer service teams Correspond over the phone and via email Essential skills/experience Experience of customer service or complaints handling Housing or construction sector experience Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Dec 19, 2022
Full time
Job Title: Complaints Handler Job reference: 596571 Venn Group has been approached by a Social Housing provider in Leeds to recruit for a Complaints Hndler on a temporary to permanent basis. As a successful candidate you will have experience working previously in a repairs related or housing role . Complaints Handler The duties, of which experience is essential, will include: Handle 1st stage complaints regarding housing repairs Liaise with tenants, supervisors, operatives & other internal customer service teams Correspond over the phone and via email Essential skills/experience Experience of customer service or complaints handling Housing or construction sector experience Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.