Compliance Administrator Birmingham £36,000 - £42,000 + Discretionary Bonus + Professional Development + Industry Training Do you have experience in regulatory compliance and a keen eye for detail? Are you looking to join a well-established electrical infrastructure specialist supporting high-voltage networks and major renewable energy projects? This organisation is a recognised leader in the design click apply for full job details
Dec 16, 2025
Full time
Compliance Administrator Birmingham £36,000 - £42,000 + Discretionary Bonus + Professional Development + Industry Training Do you have experience in regulatory compliance and a keen eye for detail? Are you looking to join a well-established electrical infrastructure specialist supporting high-voltage networks and major renewable energy projects? This organisation is a recognised leader in the design click apply for full job details
A leading recruitment firm in the United Kingdom is seeking a Senior AML Administrator to join their AML Team. This full-time position focuses on compliance, monitoring reviews, and customer risk assessments. The ideal candidate will have experience in anti-money laundering, strong communication skills, and the ability to work under tight deadlines. Grow your career in a supportive environment dedicated to personal development and teamwork.
Dec 16, 2025
Full time
A leading recruitment firm in the United Kingdom is seeking a Senior AML Administrator to join their AML Team. This full-time position focuses on compliance, monitoring reviews, and customer risk assessments. The ideal candidate will have experience in anti-money laundering, strong communication skills, and the ability to work under tight deadlines. Grow your career in a supportive environment dedicated to personal development and teamwork.
Our client is seeking a Senior Trust Administrator to join their team on a permanent, full-time basis. This is a great opportunity to become part of a well-established and fully licensed corporate and trust service provider based on the Isle of Man. The role will involve administering a portfolio of trust and company structures for a diverse international client base. Job Duties: Manage a varied portfolio of trust and company structures Liaise with clients and intermediaries to ensure high levels of service delivery Draft minutes, resolutions, and correspondence as required Maintain accurate statutory records and client documentation Oversee bank account openings, payments, and transactions Ensure all compliance, regulatory and risk management procedures are followed Assist with the training and development of junior team members Support the wider team with ad hoc tasks and projects as needed Job Requirements: Previous experience in trust and company administration Ideally hold or be working towards a relevant professional qualification (e.g. ICSA, STEP) Good knowledge of the regulatory and legal framework in the Isle of Man Excellent organisational and communication skills Strong attention to detail and accuracy Ability to manage multiple tasks and meet deadlines Proficient in Microsoft Office applications What You'll Love: Our client is one of the longest-established providers in their sector, offering a stable and professional environment. Their client base is truly global, and they pride themselves on delivering a personal and high-quality service backed by decades of expertise. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Dec 16, 2025
Full time
Our client is seeking a Senior Trust Administrator to join their team on a permanent, full-time basis. This is a great opportunity to become part of a well-established and fully licensed corporate and trust service provider based on the Isle of Man. The role will involve administering a portfolio of trust and company structures for a diverse international client base. Job Duties: Manage a varied portfolio of trust and company structures Liaise with clients and intermediaries to ensure high levels of service delivery Draft minutes, resolutions, and correspondence as required Maintain accurate statutory records and client documentation Oversee bank account openings, payments, and transactions Ensure all compliance, regulatory and risk management procedures are followed Assist with the training and development of junior team members Support the wider team with ad hoc tasks and projects as needed Job Requirements: Previous experience in trust and company administration Ideally hold or be working towards a relevant professional qualification (e.g. ICSA, STEP) Good knowledge of the regulatory and legal framework in the Isle of Man Excellent organisational and communication skills Strong attention to detail and accuracy Ability to manage multiple tasks and meet deadlines Proficient in Microsoft Office applications What You'll Love: Our client is one of the longest-established providers in their sector, offering a stable and professional environment. Their client base is truly global, and they pride themselves on delivering a personal and high-quality service backed by decades of expertise. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Our client is seeking an experienced Senior Administrator to join their dynamic Family Office team based in the Isle of Man. This full-time role is crucial to providing exceptional administration services for multi-jurisdictional trusts and companies, ensuring that client needs are met with the highest standards. As a valued member of the team, you will enjoy opportunities for personal development and ongoing training, setting the stage for your career growth within a respected organisation. Job Duties Perform all aspects of trust and company administration Manage and maintain workflow relating to your portfolio Liaise with clients and intermediaries regarding transactions and prepare relevant documentation such as minutes, resolutions, and agreements Open and maintain bank accounts, manage payment instructions, and review bank and asset statements Arrange investment reviews for both trusts and companies, interpreting outcomes and ensuring implementation of requirements Maintain accurate records and due diligence in accordance with AML regulations Keep daily timesheets updated and accurate Demonstrate technical knowledge of transactions and provide support to team members Identify and mitigate risks, ensuring compliance with legal and regulatory requirements Participate in ad hoc projects as needed Job Requirements Educated to at least GCSE level or equivalent Currently studying or willing to study STEP or ICSA 4 to 5 years of experience in the administration of trusts and international companies Extensive technical knowledge of trust and company administration Ability to work collaboratively within immediate and wider teams across multiple jurisdictions Excellent communication skills, both verbal and written, with the ability to engage effectively with clients and management Highly organised with strong attention to detail and a systematic work method Solid understanding of regulatory requirements associated with the role Understanding of UK and SA tax planning is advantageous Ability to thrive under pressure and manage tight deadlines What You'll Love Joining our client means becoming part of an organisation that prioritises its people and their professional growth. You will be welcomed into a collaborative environment where your contributions are valued, and you are provided with the tools necessary to succeed. The role offers the chance to work with prestigious clients while developing your expertise in a field that drives both personal and professional fulfilment. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists.
Dec 16, 2025
Full time
Our client is seeking an experienced Senior Administrator to join their dynamic Family Office team based in the Isle of Man. This full-time role is crucial to providing exceptional administration services for multi-jurisdictional trusts and companies, ensuring that client needs are met with the highest standards. As a valued member of the team, you will enjoy opportunities for personal development and ongoing training, setting the stage for your career growth within a respected organisation. Job Duties Perform all aspects of trust and company administration Manage and maintain workflow relating to your portfolio Liaise with clients and intermediaries regarding transactions and prepare relevant documentation such as minutes, resolutions, and agreements Open and maintain bank accounts, manage payment instructions, and review bank and asset statements Arrange investment reviews for both trusts and companies, interpreting outcomes and ensuring implementation of requirements Maintain accurate records and due diligence in accordance with AML regulations Keep daily timesheets updated and accurate Demonstrate technical knowledge of transactions and provide support to team members Identify and mitigate risks, ensuring compliance with legal and regulatory requirements Participate in ad hoc projects as needed Job Requirements Educated to at least GCSE level or equivalent Currently studying or willing to study STEP or ICSA 4 to 5 years of experience in the administration of trusts and international companies Extensive technical knowledge of trust and company administration Ability to work collaboratively within immediate and wider teams across multiple jurisdictions Excellent communication skills, both verbal and written, with the ability to engage effectively with clients and management Highly organised with strong attention to detail and a systematic work method Solid understanding of regulatory requirements associated with the role Understanding of UK and SA tax planning is advantageous Ability to thrive under pressure and manage tight deadlines What You'll Love Joining our client means becoming part of an organisation that prioritises its people and their professional growth. You will be welcomed into a collaborative environment where your contributions are valued, and you are provided with the tools necessary to succeed. The role offers the chance to work with prestigious clients while developing your expertise in a field that drives both personal and professional fulfilment. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists.
Our client is seeking a dedicated and proactive Senior AML Administrator to join their dynamic AML Team. This full-time position plays a crucial role in upholding the integrity of the AML/CFT control environment. The successful candidate will perform vital monitoring reviews and customer risk assessments, aiming to deliver exceptional service that aligns with the organisation's strategic goals. This role offers opportunities for cross-skilling, learning, and development, fostering a versatile and skilled team atmosphere. Job Duties Conduct AML/CFT monitoring and reviews to ensure compliance. Perform comprehensive Customer Risk Assessments. Quality check colleagues' work for accuracy and compliance. Review and elevate AML/CFT incidents as necessary. Manage processes effectively to ensure best practices are followed. Maintain proactive and reactive contact with customers and advisers. Employ a solutions-based approach to resolve issues while adhering to policies and procedures. Take personal responsibility for self management and continuous professional development. Ensure adherence to all company policies, including risk, compliance, and HR regulations. Job Requirements Strong communication and interpersonal skills. Ability to work collaboratively as part of a team as well as independently. Capability to manage tight deadlines while maintaining quality. Essential experience in Anti Money Laundering and Countering Financing of Terrorism. Previous compliance or AML monitoring experience is crucial, especially related to PEPs and high risk customers. Excellent problem solving skills with a focus on delivery and positive outcomes. A curious mindset that questions conventions and seeks improvement. Commitment to transparency and collaboration within the team. What You'll Love Our client offers a supportive environment that prioritises personal and professional growth. You'll enjoy opportunities for cross training in various disciplines, enabling you to enhance your skill set while contributing to a significant cause. Their commitment to compliance and risk management without compromising customer service creates a fulfilling workplace for dedicated individuals like you. If you're ready to take your career in AML to the next level and make a meaningful impact, we encourage you to apply today! Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Dec 16, 2025
Full time
Our client is seeking a dedicated and proactive Senior AML Administrator to join their dynamic AML Team. This full-time position plays a crucial role in upholding the integrity of the AML/CFT control environment. The successful candidate will perform vital monitoring reviews and customer risk assessments, aiming to deliver exceptional service that aligns with the organisation's strategic goals. This role offers opportunities for cross-skilling, learning, and development, fostering a versatile and skilled team atmosphere. Job Duties Conduct AML/CFT monitoring and reviews to ensure compliance. Perform comprehensive Customer Risk Assessments. Quality check colleagues' work for accuracy and compliance. Review and elevate AML/CFT incidents as necessary. Manage processes effectively to ensure best practices are followed. Maintain proactive and reactive contact with customers and advisers. Employ a solutions-based approach to resolve issues while adhering to policies and procedures. Take personal responsibility for self management and continuous professional development. Ensure adherence to all company policies, including risk, compliance, and HR regulations. Job Requirements Strong communication and interpersonal skills. Ability to work collaboratively as part of a team as well as independently. Capability to manage tight deadlines while maintaining quality. Essential experience in Anti Money Laundering and Countering Financing of Terrorism. Previous compliance or AML monitoring experience is crucial, especially related to PEPs and high risk customers. Excellent problem solving skills with a focus on delivery and positive outcomes. A curious mindset that questions conventions and seeks improvement. Commitment to transparency and collaboration within the team. What You'll Love Our client offers a supportive environment that prioritises personal and professional growth. You'll enjoy opportunities for cross training in various disciplines, enabling you to enhance your skill set while contributing to a significant cause. Their commitment to compliance and risk management without compromising customer service creates a fulfilling workplace for dedicated individuals like you. If you're ready to take your career in AML to the next level and make a meaningful impact, we encourage you to apply today! Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
A well-established corporate and trust service provider in the Isle of Man is seeking a Senior Trust Administrator to manage a portfolio of trust and company structures. The role includes client liaison, compliance, and oversight of documentation. Strong experience in trust administration and organizational skills are essential. The company offers a reputable and stable working environment with a global client base.
Dec 16, 2025
Full time
A well-established corporate and trust service provider in the Isle of Man is seeking a Senior Trust Administrator to manage a portfolio of trust and company structures. The role includes client liaison, compliance, and oversight of documentation. Strong experience in trust administration and organizational skills are essential. The company offers a reputable and stable working environment with a global client base.
A recruitment agency in the Isle of Man is seeking an experienced Senior Administrator to join their Family Office team. This full-time position involves trust and company administration, client liaison, and maintaining compliance with regulations. Ideal candidates will have 4 to 5 years of relevant experience and be highly organized. The role offers personal development opportunities within a supportive environment.
Dec 16, 2025
Full time
A recruitment agency in the Isle of Man is seeking an experienced Senior Administrator to join their Family Office team. This full-time position involves trust and company administration, client liaison, and maintaining compliance with regulations. Ideal candidates will have 4 to 5 years of relevant experience and be highly organized. The role offers personal development opportunities within a supportive environment.
Job Title: Sales & Operations Administrator Location: Redhill, Surrey Salary: £30,000 per annum Contract Type: Permanent Working Hours: Monday to Friday, 08:30 - 17:00 Company Overview Talented People are recruiting on behalf of a growing business within the construction equipment hire industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations. Role Purpose To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations. Key Responsibilities Handle incoming phone and email enquiries from customers. Prepare and send accurate quotations and follow up to secure conversions. Process contract orders and maintain accurate sales records. Keep CRM systems and internal databases up to date. Schedule jobs and prepare the required paperwork. Support general office administration duties. Resolve customer queries relating to ongoing projects. Liaise with the Sales Manager and Operations teams to ensure timely project delivery. Contribute to improving office processes and workflows. Uphold company standards in communication, presentation, and teamwork. Support colleagues and promote a positive team culture. Ensure compliance with company policies and health and safety standards. Maintain confidentiality and professionalism at all times. Deliver high-quality customer service with a strong attention to detail. Skills & Experience Proven experience in administration, coordination, or customer service. Excellent verbal and written communication skills. Strong IT and CRM system skills. Highly organised, accurate, and detail-oriented. Able to work in a fast-paced environment with multiple priorities. Experience in hoist hire or construction equipment hire is desirable. Benefits £30,000 per annum 30 days' holiday (including bank holidays) Daily paid lunch breaks Company pension contribution Annual bonus scheme Private healthcare after probation
Dec 16, 2025
Full time
Job Title: Sales & Operations Administrator Location: Redhill, Surrey Salary: £30,000 per annum Contract Type: Permanent Working Hours: Monday to Friday, 08:30 - 17:00 Company Overview Talented People are recruiting on behalf of a growing business within the construction equipment hire industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations. Role Purpose To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations. Key Responsibilities Handle incoming phone and email enquiries from customers. Prepare and send accurate quotations and follow up to secure conversions. Process contract orders and maintain accurate sales records. Keep CRM systems and internal databases up to date. Schedule jobs and prepare the required paperwork. Support general office administration duties. Resolve customer queries relating to ongoing projects. Liaise with the Sales Manager and Operations teams to ensure timely project delivery. Contribute to improving office processes and workflows. Uphold company standards in communication, presentation, and teamwork. Support colleagues and promote a positive team culture. Ensure compliance with company policies and health and safety standards. Maintain confidentiality and professionalism at all times. Deliver high-quality customer service with a strong attention to detail. Skills & Experience Proven experience in administration, coordination, or customer service. Excellent verbal and written communication skills. Strong IT and CRM system skills. Highly organised, accurate, and detail-oriented. Able to work in a fast-paced environment with multiple priorities. Experience in hoist hire or construction equipment hire is desirable. Benefits £30,000 per annum 30 days' holiday (including bank holidays) Daily paid lunch breaks Company pension contribution Annual bonus scheme Private healthcare after probation
About our client Our client is an international law firm with over 170 partners and more than 1,000 people across the UK, Middle East and Asia. Their Exeter office is one of their largest regional hubs, with over 125 staff based there, working across a full service offering including real estate, corporate, dispute resolution and private wealth. They are committed to a culture of collaboration, integrity, inclusion and innovation. The role Our client is seeking a motivated, organised and reliable Junior PA to provide dedicated support to their Tax & Private Wealth team in Exeter. This is a business-services / support role rather than a legal-trainee post - they are looking for someone with strong administrative skills and 1-2 years' experience (ideally in professional services or legal support). Key responsibilities include: Diary management, scheduling and reminders for fee earners Arranging travel, meetings (internal and external), and room bookings Handling routine administrative tasks (scanning, filing, correspondence, proofing, etc.) Liaising with clients and third parties on behalf of the team Supporting billing, credit control and compliance processes Assisting with marketing, client events and team initiatives Managing and prioritising incoming post and emails, ensuring urgent matters are escalated Providing ad-hoc administrative support across the wider Private Wealth / Tax team What we are looking for 1-2 years' administrative experience (ideally in legal or professional services) Excellent organisational and time-management skills Strong written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) A professional, discreet and confidential approach A proactive and flexible attitude Ability to work as part of a collaborative team High attention to detail and accuracy Please note: this role is not suitable for law graduates or candidates seeking a legal training pathway. It is designed for those pursuing a business support career. What's on offer As part of a large and well-established organisation, our client offers a generous and varied benefits package, including: Flexible benefits platform Discretionary bonus scheme Group personal pension (minimum 5% employer contribution) Private medical insurance (after six months) Employee Assistance Programme and mental health support Dental insurance / health cash plan Life assurance and income protection 25 days' annual leave (plus option to buy/sell leave) Enhanced family-friendly benefits Cycle to Work scheme Staff referral scheme, charitable giving, and will-writing service Continuous learning and development opportunities Salary: £25,500 Why Exeter / Why our client The Exeter office is a thriving regional hub, offering the chance to work on significant and diverse matters across the firm's UK and international network. You'll be joining a supportive environment that values teamwork, professional growth and wellbeing. Our client welcomes applications from all backgrounds and is committed to diversity and inclusion. Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you. If you would prefer to talk to us in the first instance, please get in touch About Us - Legal Southwest Discover more about who we are and what it's like to work with us. Visit our LinkedIn page;Legal Southwest Ltd LinkedIn Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.
Dec 16, 2025
Full time
About our client Our client is an international law firm with over 170 partners and more than 1,000 people across the UK, Middle East and Asia. Their Exeter office is one of their largest regional hubs, with over 125 staff based there, working across a full service offering including real estate, corporate, dispute resolution and private wealth. They are committed to a culture of collaboration, integrity, inclusion and innovation. The role Our client is seeking a motivated, organised and reliable Junior PA to provide dedicated support to their Tax & Private Wealth team in Exeter. This is a business-services / support role rather than a legal-trainee post - they are looking for someone with strong administrative skills and 1-2 years' experience (ideally in professional services or legal support). Key responsibilities include: Diary management, scheduling and reminders for fee earners Arranging travel, meetings (internal and external), and room bookings Handling routine administrative tasks (scanning, filing, correspondence, proofing, etc.) Liaising with clients and third parties on behalf of the team Supporting billing, credit control and compliance processes Assisting with marketing, client events and team initiatives Managing and prioritising incoming post and emails, ensuring urgent matters are escalated Providing ad-hoc administrative support across the wider Private Wealth / Tax team What we are looking for 1-2 years' administrative experience (ideally in legal or professional services) Excellent organisational and time-management skills Strong written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) A professional, discreet and confidential approach A proactive and flexible attitude Ability to work as part of a collaborative team High attention to detail and accuracy Please note: this role is not suitable for law graduates or candidates seeking a legal training pathway. It is designed for those pursuing a business support career. What's on offer As part of a large and well-established organisation, our client offers a generous and varied benefits package, including: Flexible benefits platform Discretionary bonus scheme Group personal pension (minimum 5% employer contribution) Private medical insurance (after six months) Employee Assistance Programme and mental health support Dental insurance / health cash plan Life assurance and income protection 25 days' annual leave (plus option to buy/sell leave) Enhanced family-friendly benefits Cycle to Work scheme Staff referral scheme, charitable giving, and will-writing service Continuous learning and development opportunities Salary: £25,500 Why Exeter / Why our client The Exeter office is a thriving regional hub, offering the chance to work on significant and diverse matters across the firm's UK and international network. You'll be joining a supportive environment that values teamwork, professional growth and wellbeing. Our client welcomes applications from all backgrounds and is committed to diversity and inclusion. Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you. If you would prefer to talk to us in the first instance, please get in touch About Us - Legal Southwest Discover more about who we are and what it's like to work with us. Visit our LinkedIn page;Legal Southwest Ltd LinkedIn Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.
General Counsel Risk and Compliance Lead Head Office - Caerphilly / Tamworth Are you a Qualified Solicitor with extensive experience in corporate legal practice? Do you have proven experience in risk management and regulatory compliance and a strong understanding of corporate governance frameworks? Do you have leadership and management experience, along with a good understanding of trustee duties and pension regulatory frameworks? If so, we would like to speak with you regarding a wonderful career opportunity. We're looking for a General Counsel to join us here at phs Group (a Bidvest Company), the leading hygiene services provider in the UK, Spain, and Ireland. It's a fantastic opportunity for a qualified solicitor with a current practising certificate to join a market-leading business. The Role The General Counsel serves as the chief legal advisor to the organisation, overseeing all legal, regulatory, and compliance matters. In addition, this role leads the enterprise risk management strategy, ensuring the organisation operates within legal frameworks and proactively mitigates risks. The role is pivotal in safeguarding the company's reputation, ensuring ethical governance, and supporting strategic decision making. The role also includes serving as a Pension Trustee, safeguarding the interests of pension scheme members and ensuring the scheme is managed in accordance with legal and fiduciary duties. It also includes managing the annual insurance renewal process and supporting Bidvest with various legal, CSR and ESG requirements. Key Responsibilities Legal Leadership Provide expert legal advice to the executive team and board on corporate, commercial, and regulatory matters. Draft, review, and negotiate contracts, agreements, and legal documents. Represent the company in legal proceedings and manage external counsel relationships. Lead the legal department, setting objectives and managing performance. Risk Management Develop and implement a comprehensive enterprise risk management framework. Identify, assess, and mitigate legal and operational risks across the business. Advise on strategic decisions with potential legal or reputational impact. Monitor external factors (e.g. regulatory changes, litigation trends) that may affect risk exposure. Compliance Oversight Ensure compliance with all applicable laws, regulations, and internal policies. Oversee regulatory reporting and audit readiness. Lead the development and implementation of compliance programs and training. Collaborate with internal stakeholders to embed a culture of compliance and ethical conduct. Governance Support corporate governance processes, including board and executive committee operations. Maintain and update governance policies and procedures. Ensure transparency and accountability in decision-making and reporting. Pension Trustee Duties Act as a Trustee for the company's pension scheme, ensuring fiduciary responsibilities are met. Oversee scheme governance, funding, and investment strategy. Collaborate with scheme advisors, actuaries, and administrators. Ensure compliance with pension legislation and regulatory requirements. Represent member interests and ensure fair treatment and communication. Insurance duties Oversee and manage the insurance requirements for the Group. Liaise with Bidvest and insurance brokers within the UK and South Africa. Ensure adequate insurance cover is in place across the Group. Participate in quarterly insurance reviews and provide advice on larger claims. Other duties Support CSR/ESG requirements. Appointed as Company Secretary and support company secretarial activities. Attend the Audit Committee and provide input in to audit committee returns. Support CFO in banking administration activities. Qualifications & Experience: Qualified solicitor with a current practising certificate. Extensive experience in corporate legal practice, risk, and compliance. Minimum 10 years' experience in corporate legal practice, including leadership roles. Proven experience in risk management and regulatory compliance. Strong understanding of corporate governance frameworks. Understanding of trustee duties and pension regulatory frameworks Experience of managing a small team of professional colleagues Experience of managing Corporate Insurance policies and their renewals (desirable) Prior experience or training in pension scheme governance (desirable). Personal Characteristics Results driven and resilient under pressure. Customer centric with a focus on quality and service delivery. Innovative and adaptable to market changes. Strategic thinker with strong analytical and problem solving skills. Excellent communication and negotiation abilities. High ethical standards and professional integrity. Ability to manage complex legal, compliance and Trustee responsibilities under pressure. Strong leadership and team development capabilities. If this sounds like the perfect role for you, we would love to hear from you. Apply Now. About us phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during its 62 years of business. At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Dec 16, 2025
Full time
General Counsel Risk and Compliance Lead Head Office - Caerphilly / Tamworth Are you a Qualified Solicitor with extensive experience in corporate legal practice? Do you have proven experience in risk management and regulatory compliance and a strong understanding of corporate governance frameworks? Do you have leadership and management experience, along with a good understanding of trustee duties and pension regulatory frameworks? If so, we would like to speak with you regarding a wonderful career opportunity. We're looking for a General Counsel to join us here at phs Group (a Bidvest Company), the leading hygiene services provider in the UK, Spain, and Ireland. It's a fantastic opportunity for a qualified solicitor with a current practising certificate to join a market-leading business. The Role The General Counsel serves as the chief legal advisor to the organisation, overseeing all legal, regulatory, and compliance matters. In addition, this role leads the enterprise risk management strategy, ensuring the organisation operates within legal frameworks and proactively mitigates risks. The role is pivotal in safeguarding the company's reputation, ensuring ethical governance, and supporting strategic decision making. The role also includes serving as a Pension Trustee, safeguarding the interests of pension scheme members and ensuring the scheme is managed in accordance with legal and fiduciary duties. It also includes managing the annual insurance renewal process and supporting Bidvest with various legal, CSR and ESG requirements. Key Responsibilities Legal Leadership Provide expert legal advice to the executive team and board on corporate, commercial, and regulatory matters. Draft, review, and negotiate contracts, agreements, and legal documents. Represent the company in legal proceedings and manage external counsel relationships. Lead the legal department, setting objectives and managing performance. Risk Management Develop and implement a comprehensive enterprise risk management framework. Identify, assess, and mitigate legal and operational risks across the business. Advise on strategic decisions with potential legal or reputational impact. Monitor external factors (e.g. regulatory changes, litigation trends) that may affect risk exposure. Compliance Oversight Ensure compliance with all applicable laws, regulations, and internal policies. Oversee regulatory reporting and audit readiness. Lead the development and implementation of compliance programs and training. Collaborate with internal stakeholders to embed a culture of compliance and ethical conduct. Governance Support corporate governance processes, including board and executive committee operations. Maintain and update governance policies and procedures. Ensure transparency and accountability in decision-making and reporting. Pension Trustee Duties Act as a Trustee for the company's pension scheme, ensuring fiduciary responsibilities are met. Oversee scheme governance, funding, and investment strategy. Collaborate with scheme advisors, actuaries, and administrators. Ensure compliance with pension legislation and regulatory requirements. Represent member interests and ensure fair treatment and communication. Insurance duties Oversee and manage the insurance requirements for the Group. Liaise with Bidvest and insurance brokers within the UK and South Africa. Ensure adequate insurance cover is in place across the Group. Participate in quarterly insurance reviews and provide advice on larger claims. Other duties Support CSR/ESG requirements. Appointed as Company Secretary and support company secretarial activities. Attend the Audit Committee and provide input in to audit committee returns. Support CFO in banking administration activities. Qualifications & Experience: Qualified solicitor with a current practising certificate. Extensive experience in corporate legal practice, risk, and compliance. Minimum 10 years' experience in corporate legal practice, including leadership roles. Proven experience in risk management and regulatory compliance. Strong understanding of corporate governance frameworks. Understanding of trustee duties and pension regulatory frameworks Experience of managing a small team of professional colleagues Experience of managing Corporate Insurance policies and their renewals (desirable) Prior experience or training in pension scheme governance (desirable). Personal Characteristics Results driven and resilient under pressure. Customer centric with a focus on quality and service delivery. Innovative and adaptable to market changes. Strategic thinker with strong analytical and problem solving skills. Excellent communication and negotiation abilities. High ethical standards and professional integrity. Ability to manage complex legal, compliance and Trustee responsibilities under pressure. Strong leadership and team development capabilities. If this sounds like the perfect role for you, we would love to hear from you. Apply Now. About us phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during its 62 years of business. At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
HSEQ Administrator/Support Our client is a specialist contractor for fully supported, hard metal roofing and cladding for commercial and residential properties across the UK and overseas. They are now looking to add an HSEQ Administrator/Support to their experienced and expanding team. This role will provide essential administrative, compliance and coordination support across Health & Safety, Qualit click apply for full job details
Dec 16, 2025
Full time
HSEQ Administrator/Support Our client is a specialist contractor for fully supported, hard metal roofing and cladding for commercial and residential properties across the UK and overseas. They are now looking to add an HSEQ Administrator/Support to their experienced and expanding team. This role will provide essential administrative, compliance and coordination support across Health & Safety, Qualit click apply for full job details
Role: ServiceNow Technical Architect (Look for immediate joiners) Contract duration: 6 months Location: London, UK (Hybrid for 1-2days/week) We are seeking an experienced Technical Architect ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills. Key Responsibilities Architecture & Design Define and maintain ServiceNow architectural standards, frameworks, and best practices. Design scalable, secure, and high-performing ServiceNow solutions aligned with business needs. Lead technical design sessions and translate business requirements into technical solutions. Platform Ownership Oversee ServiceNow platform governance, upgrades, and integrations. Ensure alignment of ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.) with enterprise architecture. Drive automation and innovation across IT processes using ServiceNow capabilities. Technical Leadership Provide technical guidance to developers, administrators, and implementation teams. Review and approve solution designs, configurations, and customizations. Mentor junior engineers and promote knowledge sharing across teams. Integration & Automation Architect integrations between ServiceNow and enterprise systems (ERP, CRM, monitoring tools, cloud platforms). Implement automation workflows, orchestration, and API-based solutions. Ensure seamless CI/CD pipeline integration for ServiceNow deployments. Governance & Compliance Establish and enforce coding standards, security policies, and compliance requirements. Conduct regular audits of ServiceNow configurations and customizations. Provide reporting and analytics on platform performance and adoption. Stakeholder Engagement Collaborate with business leaders, process owners, and IT teams to align ServiceNow strategy with organizational goals. Act as a trusted advisor for ServiceNow roadmap planning and solution adoption. Communicate complex technical concepts to non-technical stakeholders. Required Skills & Qualifications Technical Expertise Extensive hands-on experience with ServiceNow platform architecture and modules (ITSM, ITOM, ITBM, HRSD, CSM). Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub. Experience with cloud platforms (AWS, Azure, GCP) and enterprise integrations. Proficiency in automation tools and CI/CD practices. Process Knowledge Solid understanding of ITIL processes and enterprise IT service management. Experience in designing governance frameworks for ITSM/ITOM. Soft Skills Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. Analytical mindset with problem-solving abilities. Preferred Qualifications ServiceNow Certified Technical Architect or Certified Master Architect. ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ITIL v4 Foundation certification. Experience in large-scale enterprise ServiceNow implementations. JBRP1_UKTJ
Dec 15, 2025
Full time
Role: ServiceNow Technical Architect (Look for immediate joiners) Contract duration: 6 months Location: London, UK (Hybrid for 1-2days/week) We are seeking an experienced Technical Architect ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills. Key Responsibilities Architecture & Design Define and maintain ServiceNow architectural standards, frameworks, and best practices. Design scalable, secure, and high-performing ServiceNow solutions aligned with business needs. Lead technical design sessions and translate business requirements into technical solutions. Platform Ownership Oversee ServiceNow platform governance, upgrades, and integrations. Ensure alignment of ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.) with enterprise architecture. Drive automation and innovation across IT processes using ServiceNow capabilities. Technical Leadership Provide technical guidance to developers, administrators, and implementation teams. Review and approve solution designs, configurations, and customizations. Mentor junior engineers and promote knowledge sharing across teams. Integration & Automation Architect integrations between ServiceNow and enterprise systems (ERP, CRM, monitoring tools, cloud platforms). Implement automation workflows, orchestration, and API-based solutions. Ensure seamless CI/CD pipeline integration for ServiceNow deployments. Governance & Compliance Establish and enforce coding standards, security policies, and compliance requirements. Conduct regular audits of ServiceNow configurations and customizations. Provide reporting and analytics on platform performance and adoption. Stakeholder Engagement Collaborate with business leaders, process owners, and IT teams to align ServiceNow strategy with organizational goals. Act as a trusted advisor for ServiceNow roadmap planning and solution adoption. Communicate complex technical concepts to non-technical stakeholders. Required Skills & Qualifications Technical Expertise Extensive hands-on experience with ServiceNow platform architecture and modules (ITSM, ITOM, ITBM, HRSD, CSM). Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub. Experience with cloud platforms (AWS, Azure, GCP) and enterprise integrations. Proficiency in automation tools and CI/CD practices. Process Knowledge Solid understanding of ITIL processes and enterprise IT service management. Experience in designing governance frameworks for ITSM/ITOM. Soft Skills Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. Analytical mindset with problem-solving abilities. Preferred Qualifications ServiceNow Certified Technical Architect or Certified Master Architect. ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ITIL v4 Foundation certification. Experience in large-scale enterprise ServiceNow implementations. JBRP1_UKTJ
A leading pensions consultancy in Glasgow is seeking a Principal Pensions Administrator. This senior role involves managing Defined Benefit schemes, overseeing complex cases, and ensuring regulatory compliance. The ideal candidate has 5-8 years of experience in pensions administration, strong client management skills, and a deep understanding of UK pensions legislation. If you excel in leadership and business development, this opportunity is for you.
Dec 15, 2025
Full time
A leading pensions consultancy in Glasgow is seeking a Principal Pensions Administrator. This senior role involves managing Defined Benefit schemes, overseeing complex cases, and ensuring regulatory compliance. The ideal candidate has 5-8 years of experience in pensions administration, strong client management skills, and a deep understanding of UK pensions legislation. If you excel in leadership and business development, this opportunity is for you.
Your new company Hays are currently partnered with an international property consultancy who are seeking an Estate Manager to join the team. The role will be focussing on supporting the Property Management function across Commercial, Mixed-Use, Industrial and Retail assets. The core function of the role is to provide strategic advice and administrative support across the full service. Your new role Handle landlord enquiries and lease compliance. Maintain regular communication with tenants and coordinate quarterly meetings. Manage sublet estates and resolve third-party issues. Plan, conduct, and report property inspections; keep property files updated. Ensure accurate data management and reporting on client property systems. Oversee specialist service providers and review expert reports. Perform routine Lease Advisory and Agency tasks. Monitor and update client helpdesk. Manage contractor performance and service delivery. Support premises planning and development. Collate and report Health & Safety and environmental data; investigate accidents and assist with insurance claims. Process invoices and ensure compliance with statutory health, safety, fire, and hygiene requirements. Line manage an administrator and work flexibly as part of a team. What you'll need to succeed MUST HAVE - MRICS with 2+ PQE experience Leadership and team-leading skills Ability to manage multiple Projects What you'll get in return Salary ranging from £55,000 - £70,000 depending on experience Additional Package, Benefits and Annual Bonus Join a market leading team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 15, 2025
Full time
Your new company Hays are currently partnered with an international property consultancy who are seeking an Estate Manager to join the team. The role will be focussing on supporting the Property Management function across Commercial, Mixed-Use, Industrial and Retail assets. The core function of the role is to provide strategic advice and administrative support across the full service. Your new role Handle landlord enquiries and lease compliance. Maintain regular communication with tenants and coordinate quarterly meetings. Manage sublet estates and resolve third-party issues. Plan, conduct, and report property inspections; keep property files updated. Ensure accurate data management and reporting on client property systems. Oversee specialist service providers and review expert reports. Perform routine Lease Advisory and Agency tasks. Monitor and update client helpdesk. Manage contractor performance and service delivery. Support premises planning and development. Collate and report Health & Safety and environmental data; investigate accidents and assist with insurance claims. Process invoices and ensure compliance with statutory health, safety, fire, and hygiene requirements. Line manage an administrator and work flexibly as part of a team. What you'll need to succeed MUST HAVE - MRICS with 2+ PQE experience Leadership and team-leading skills Ability to manage multiple Projects What you'll get in return Salary ranging from £55,000 - £70,000 depending on experience Additional Package, Benefits and Annual Bonus Join a market leading team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About Worldwide Radiology Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries. We re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with hospitals, universities, and global health partners, and we re looking for a Finance & Operations Administrator who can help keep everything running smoothly behind the scenes. About the role Your work will span all areas including bookkeeping, coordinating meetings and travel, supporting volunteers, and offering flexible admin support wherever it s needed, and ensuring that our projects and governance processes run efficiently. You ll also play a part in strengthening internal communication and contributing to a positive, supportive team culture. You ll work closely with the Finance Manager, CEO, Programme Manager, and the UK based team, as well as our global network of volunteers and partners, so clear communication and cultural awareness are important. This is a varied and rewarding role for someone who s organised, adaptable and comfortable juggling different tasks. Key responsibilities Financial administration Process invoices, receipts and other payments, accurately recording them in Xero. Perform regular bank reconciliations in Xero and maintain accurate financial records. Creditor and debtor control. Keep accurate electronic filing of financial and legal documents. Track organisational subscriptions, memberships, and renewals (e.g. Zoom, Google Workspace, domain hosting). Assist with payroll processing, liaising with third-party payroll provider. Assist with gathering financial data or documents needed for audits, board reporting, or funding applications. Support the Finance Manager with general bookkeeping and financial reporting requirements. Meetings and coordination Schedule and manage remote and hybrid meetings across several time zones, ensuring appropriate technical setup. Schedule and organise in-person team meeting/planning days, including catering and logistics Organise, prepare agendas, take minutes and follow up on agreed actions for internal meetings and partner meetings as required. Utilise project management software (Click-Up) to track activities. Support coordination of annual leave, holiday cover, and team planning days. Assist with scheduling online training programme sessions with partners and volunteers, including managing rotas and online meeting links. Support WWR events (e.g. study days), coordinating logistics and liaising with speakers, attendees, and venues. Assist the CEO with diary management and scheduling external meetings. Governance and organisational management Prepare a 4-monthly board meeting pack, including gathering documents, preparing presentation slides, liaising with trustees, and managing meeting logistics. Maintain and update the board s action tracker and ensure trustees and staff are informed of deadlines and responsibilities. Maintain a central policy suite and update document libraries in Google Drive. Manage and maintain Google Workspace settings, shared drives, and user access. Provide light technical support to the team (Zoom, Google Meet, shared drives, etc.). Provide administrative support for compliance processes (insurance renewals, Companies House and Charity Commission filings, as led by the Finance Manager). Volunteer and HR administration Support volunteer onboarding and maintaining up-to-date volunteer records. Support team leaders with recruitment processes for volunteers, consultants and staff. Manage volunteer feedback and complaint forms and help ensure follow-up as needed. Maintain contact lists and distribution lists for volunteers, staff, and partners. Coordinate with project leads to track volunteer participation and availability across projects. Travel and logistics Arrange travel for the CEO, programme staff, volunteers, and partners as needed using our third-party travel company. Support with preparing and submitting visa applications and gathering necessary documentation. Coordinate in-country travel and accommodation bookings and payments for team members and visitors. Maintain records of travel insurance, and relevant permissions for project-related trips. About you We re looking for someone who s practical, detail-oriented, confident in managing multiple tasks and able to prioritise them effectively. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment. Essential skills and qualities Proven bookkeeping experience or qualification, being confident using on-line accounting software. Excellent IT skills using Microsoft Excel, Word and PowerPoint along with Google Workspace (Docs, Sheets, Drive, Calendar), Zoom, and similar tools. Strong organisational and time management skills, with great attention to detail and accuracy in work. Comfortable learning and managing new systems (e.g. ClickUp or other project management platforms). Friendly, professional communication skills, both verbal and written, with a collaborative approach, cultural awareness and confidence to ask questions and seek support. Desirable Experience supporting boards or governance processes. Experience working or volunteering in the non-profit and/or health sector. Experience working or communicating across cultures Familiarity with charity administration and awareness of UK charity accounting. Application process Remote interviews will take place w/c 26th January. Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship. Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you re excited about this role but aren t sure you tick every box, we still encourage you to apply - we d love to hear from you. We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice. We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Dec 15, 2025
Full time
About Worldwide Radiology Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries. We re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with hospitals, universities, and global health partners, and we re looking for a Finance & Operations Administrator who can help keep everything running smoothly behind the scenes. About the role Your work will span all areas including bookkeeping, coordinating meetings and travel, supporting volunteers, and offering flexible admin support wherever it s needed, and ensuring that our projects and governance processes run efficiently. You ll also play a part in strengthening internal communication and contributing to a positive, supportive team culture. You ll work closely with the Finance Manager, CEO, Programme Manager, and the UK based team, as well as our global network of volunteers and partners, so clear communication and cultural awareness are important. This is a varied and rewarding role for someone who s organised, adaptable and comfortable juggling different tasks. Key responsibilities Financial administration Process invoices, receipts and other payments, accurately recording them in Xero. Perform regular bank reconciliations in Xero and maintain accurate financial records. Creditor and debtor control. Keep accurate electronic filing of financial and legal documents. Track organisational subscriptions, memberships, and renewals (e.g. Zoom, Google Workspace, domain hosting). Assist with payroll processing, liaising with third-party payroll provider. Assist with gathering financial data or documents needed for audits, board reporting, or funding applications. Support the Finance Manager with general bookkeeping and financial reporting requirements. Meetings and coordination Schedule and manage remote and hybrid meetings across several time zones, ensuring appropriate technical setup. Schedule and organise in-person team meeting/planning days, including catering and logistics Organise, prepare agendas, take minutes and follow up on agreed actions for internal meetings and partner meetings as required. Utilise project management software (Click-Up) to track activities. Support coordination of annual leave, holiday cover, and team planning days. Assist with scheduling online training programme sessions with partners and volunteers, including managing rotas and online meeting links. Support WWR events (e.g. study days), coordinating logistics and liaising with speakers, attendees, and venues. Assist the CEO with diary management and scheduling external meetings. Governance and organisational management Prepare a 4-monthly board meeting pack, including gathering documents, preparing presentation slides, liaising with trustees, and managing meeting logistics. Maintain and update the board s action tracker and ensure trustees and staff are informed of deadlines and responsibilities. Maintain a central policy suite and update document libraries in Google Drive. Manage and maintain Google Workspace settings, shared drives, and user access. Provide light technical support to the team (Zoom, Google Meet, shared drives, etc.). Provide administrative support for compliance processes (insurance renewals, Companies House and Charity Commission filings, as led by the Finance Manager). Volunteer and HR administration Support volunteer onboarding and maintaining up-to-date volunteer records. Support team leaders with recruitment processes for volunteers, consultants and staff. Manage volunteer feedback and complaint forms and help ensure follow-up as needed. Maintain contact lists and distribution lists for volunteers, staff, and partners. Coordinate with project leads to track volunteer participation and availability across projects. Travel and logistics Arrange travel for the CEO, programme staff, volunteers, and partners as needed using our third-party travel company. Support with preparing and submitting visa applications and gathering necessary documentation. Coordinate in-country travel and accommodation bookings and payments for team members and visitors. Maintain records of travel insurance, and relevant permissions for project-related trips. About you We re looking for someone who s practical, detail-oriented, confident in managing multiple tasks and able to prioritise them effectively. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment. Essential skills and qualities Proven bookkeeping experience or qualification, being confident using on-line accounting software. Excellent IT skills using Microsoft Excel, Word and PowerPoint along with Google Workspace (Docs, Sheets, Drive, Calendar), Zoom, and similar tools. Strong organisational and time management skills, with great attention to detail and accuracy in work. Comfortable learning and managing new systems (e.g. ClickUp or other project management platforms). Friendly, professional communication skills, both verbal and written, with a collaborative approach, cultural awareness and confidence to ask questions and seek support. Desirable Experience supporting boards or governance processes. Experience working or volunteering in the non-profit and/or health sector. Experience working or communicating across cultures Familiarity with charity administration and awareness of UK charity accounting. Application process Remote interviews will take place w/c 26th January. Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship. Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you re excited about this role but aren t sure you tick every box, we still encourage you to apply - we d love to hear from you. We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice. We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
The role of the People Partnering Administrator is to provide comprehensive administrative support to the People Partners across the full range of HR responsibilities, acting as the first port of call to employees and external partners for all HR queries. The People Partner Administrator plays a key role in ensuring the smooth operation of HR processes, maintaining accurate records, and ensuring compliance with employment legislation. This role is not open to sponsorship. Staff benefits include shuttle bus, and more Read more below. Role Requirements To assist the Head of People & Culture and the People Partnering team by providing a comprehensive administration service To act as first point of contact for new queries to the people team, from all employees to the People Partnering team, triaging and signing posting them. To be the primary contact for queries relating to SelectHR, our HR system To ensure that accurate records are maintained on SelectHR To provide People partnering reports as necessary Devise and maintain an up-to-date Procedures Manual for all HR Administration duties Help manage office supplies and facilities requirements Assist in the streamlining and automation of processes to improve operational efficiency To undertake other or additional duties that are within your skills and abilities as the organisation may reasonably require from time to time. Arrange and manage all Occupational Health clinics and appointments Liaise with the external provider to ensure seamless provision of services Liaise with internal managers to ensure that staff attend appointments Oversee the delivery of the seasonal flu vaccination programme Ensure all surveillance and other health checks are monitored and are up to date Streamline People Partnering Administrative processes through the adoption of digital solutions Where possible implement AI technologies to automate routine tasks, enhancing overall efficiency Explore and implement the use of AI-powered tools Interview Date: To be confirmed. PLEASE READ CAREFULLY How to Apply Terms and Conditions About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Dec 15, 2025
Full time
The role of the People Partnering Administrator is to provide comprehensive administrative support to the People Partners across the full range of HR responsibilities, acting as the first port of call to employees and external partners for all HR queries. The People Partner Administrator plays a key role in ensuring the smooth operation of HR processes, maintaining accurate records, and ensuring compliance with employment legislation. This role is not open to sponsorship. Staff benefits include shuttle bus, and more Read more below. Role Requirements To assist the Head of People & Culture and the People Partnering team by providing a comprehensive administration service To act as first point of contact for new queries to the people team, from all employees to the People Partnering team, triaging and signing posting them. To be the primary contact for queries relating to SelectHR, our HR system To ensure that accurate records are maintained on SelectHR To provide People partnering reports as necessary Devise and maintain an up-to-date Procedures Manual for all HR Administration duties Help manage office supplies and facilities requirements Assist in the streamlining and automation of processes to improve operational efficiency To undertake other or additional duties that are within your skills and abilities as the organisation may reasonably require from time to time. Arrange and manage all Occupational Health clinics and appointments Liaise with the external provider to ensure seamless provision of services Liaise with internal managers to ensure that staff attend appointments Oversee the delivery of the seasonal flu vaccination programme Ensure all surveillance and other health checks are monitored and are up to date Streamline People Partnering Administrative processes through the adoption of digital solutions Where possible implement AI technologies to automate routine tasks, enhancing overall efficiency Explore and implement the use of AI-powered tools Interview Date: To be confirmed. PLEASE READ CAREFULLY How to Apply Terms and Conditions About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Contract type Permanent Location Whittington Hours 22.5 hours per week Monday to Friday Annual salary Band D - £31,168.36 to £38,129.42 - pro rata for part time hours Review date 28/12/2025 Reporting to the Deputy Director of People and Organisational Development you will ensure the accurate and timely processing of the group end to end hospice payroll. This role is key in the workflow of payroll and pensions payments. The role will adhere to compliance with relevant regulations. They are responsible for ensuring accurate, timely and compliant monthly payroll processing. This role works closely with the Finance and HR teams to establish, maintain and follow clear processes and controls You will line manage the payroll administrator. Qualifications Essential High level of numeracy Desirable CIPP or equivalent payroll qualification Knowledge and experience Essential Have a clear understanding and knowledge of SAGE payroll or other payroll systems Have a good demonstrable working knowledge of PAYE legislation, National Insurance, Pension, Statutory Maternity/Paternity Pay and Statutory Sick Pay Knowledge of pension payments schemes (including NHS pensions) In depth knowledge of end-to-end payroll function High level of GDPR/Data Protection Act 2018 knowledge Desirable Experience of working in the charity sector Values Exhibits our h ospice values and behaviours Skills Essential Be able to plan, prioritise and organise own workload without direct supervision to complete tasks in line with hospice deadlines Strong excel skills Strong ability on reporting and analysing data Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Dec 15, 2025
Full time
Contract type Permanent Location Whittington Hours 22.5 hours per week Monday to Friday Annual salary Band D - £31,168.36 to £38,129.42 - pro rata for part time hours Review date 28/12/2025 Reporting to the Deputy Director of People and Organisational Development you will ensure the accurate and timely processing of the group end to end hospice payroll. This role is key in the workflow of payroll and pensions payments. The role will adhere to compliance with relevant regulations. They are responsible for ensuring accurate, timely and compliant monthly payroll processing. This role works closely with the Finance and HR teams to establish, maintain and follow clear processes and controls You will line manage the payroll administrator. Qualifications Essential High level of numeracy Desirable CIPP or equivalent payroll qualification Knowledge and experience Essential Have a clear understanding and knowledge of SAGE payroll or other payroll systems Have a good demonstrable working knowledge of PAYE legislation, National Insurance, Pension, Statutory Maternity/Paternity Pay and Statutory Sick Pay Knowledge of pension payments schemes (including NHS pensions) In depth knowledge of end-to-end payroll function High level of GDPR/Data Protection Act 2018 knowledge Desirable Experience of working in the charity sector Values Exhibits our h ospice values and behaviours Skills Essential Be able to plan, prioritise and organise own workload without direct supervision to complete tasks in line with hospice deadlines Strong excel skills Strong ability on reporting and analysing data Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Your new company Hays are currently partnered with an international property consultancy who are seeking an Estate Manager to join the team. The role will be focussing on supporting the Property Management function across Commercial, Mixed-Use, Industrial and Retail assets. The core function of the role is to provide strategic advice and administrative support across the full service. Your new role Handle landlord enquiries and lease compliance. Maintain regular communication with tenants and coordinate quarterly meetings. Manage sublet estates and resolve third-party issues. Plan, conduct, and report property inspections; keep property files updated. Ensure accurate data management and reporting on client property systems. Oversee specialist service providers and review expert reports. Perform routine Lease Advisory and Agency tasks. Monitor and update client helpdesk. Manage contractor performance and service delivery. Support premises planning and development. Collate and report Health & Safety and environmental data; investigate accidents and assist with insurance claims. Process invoices and ensure compliance with statutory health, safety, fire, and hygiene requirements. Line manage an administrator and work flexibly as part of a team. What you'll need to succeed MUST HAVE - MRICS with 2+ PQE experience Leadership and team-leading skills Ability to manage multiple Projects What you'll get in return Salary ranging from £55,000 - £70,000 depending on experience Additional Package, Benefits and Annual Bonus Join a market leading team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 15, 2025
Full time
Your new company Hays are currently partnered with an international property consultancy who are seeking an Estate Manager to join the team. The role will be focussing on supporting the Property Management function across Commercial, Mixed-Use, Industrial and Retail assets. The core function of the role is to provide strategic advice and administrative support across the full service. Your new role Handle landlord enquiries and lease compliance. Maintain regular communication with tenants and coordinate quarterly meetings. Manage sublet estates and resolve third-party issues. Plan, conduct, and report property inspections; keep property files updated. Ensure accurate data management and reporting on client property systems. Oversee specialist service providers and review expert reports. Perform routine Lease Advisory and Agency tasks. Monitor and update client helpdesk. Manage contractor performance and service delivery. Support premises planning and development. Collate and report Health & Safety and environmental data; investigate accidents and assist with insurance claims. Process invoices and ensure compliance with statutory health, safety, fire, and hygiene requirements. Line manage an administrator and work flexibly as part of a team. What you'll need to succeed MUST HAVE - MRICS with 2+ PQE experience Leadership and team-leading skills Ability to manage multiple Projects What you'll get in return Salary ranging from £55,000 - £70,000 depending on experience Additional Package, Benefits and Annual Bonus Join a market leading team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
Dec 15, 2025
Full time
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
Dec 15, 2025
Full time
HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
