SWORD IT SOLUTIONS LIMITED
Aberdeen, Aberdeenshire
Sword Group is a leading provider of data and information management solutions for the Energy industry. We offer expert advisory, project, and consulting services that help our customers reduce costs and increase efficiency through effective data management. At Sword Group, we understand that the complex demands of the Energy industry are constantly evolving click apply for full job details
May 01, 2024
Full time
Sword Group is a leading provider of data and information management solutions for the Energy industry. We offer expert advisory, project, and consulting services that help our customers reduce costs and increase efficiency through effective data management. At Sword Group, we understand that the complex demands of the Energy industry are constantly evolving click apply for full job details
GNA Group are looking for a HV Electrical Site Manager to work for a leading Mechanical & Electrical Engineering contractor on their power & renewables projects in Glasgow. Duties: Assist PM in development of construction programme, short term look ahead planning reports, equipment and materials schedules click apply for full job details
May 01, 2024
Full time
GNA Group are looking for a HV Electrical Site Manager to work for a leading Mechanical & Electrical Engineering contractor on their power & renewables projects in Glasgow. Duties: Assist PM in development of construction programme, short term look ahead planning reports, equipment and materials schedules click apply for full job details
Project Manager Reading Salary - up to £55,000 Due to an increase in demand, Henderson Scott are actively looking for a project manager for a client who works within the defence industry. We are looking for a project manager who has experience working with NEC contacts, the role is a vital part of our client's operations, and the ideal candidate will have a robust history of managing projects with click apply for full job details
May 01, 2024
Full time
Project Manager Reading Salary - up to £55,000 Due to an increase in demand, Henderson Scott are actively looking for a project manager for a client who works within the defence industry. We are looking for a project manager who has experience working with NEC contacts, the role is a vital part of our client's operations, and the ideal candidate will have a robust history of managing projects with click apply for full job details
Exciting opportunity for an experienced Customer Account Manager to join a reputable and growing company in Devon. You will be working closely with the Project Team Manager and the Area Sales team to ensure that all customers receive world class service, project management and support. You will be responsible for the customers journey from enquire to completion click apply for full job details
May 01, 2024
Full time
Exciting opportunity for an experienced Customer Account Manager to join a reputable and growing company in Devon. You will be working closely with the Project Team Manager and the Area Sales team to ensure that all customers receive world class service, project management and support. You will be responsible for the customers journey from enquire to completion click apply for full job details
Please note this is 1 year Fix Term Contract This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager- AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times. Responsibilities: - Oversee the daily headcount planning for the delivery stations - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations. - Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis - Develop best practices and standard work. Drive continuous improvement into our operation. - Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Work with KPI's to drive performance and maintain high standards across the different functions. Key job responsibilities Responsibilities: - Responsible for last-mile customer experience, last-mile cost - Use data-driven decision making to achieve daily operational excellence. - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Identify and address safety hazards within the work Shift, and participate in safety initiatives - Provide vacation coverage for Shift Managers - Ensure successful performance in your business Shift through tracking and reporting metrics A day in the life As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience. We are open to hiring candidates to work out of one of the following locations: Dunstable, GBR BASIC QUALIFICATIONS - Qualifications in Engineering, Operations, Business, Science or related fields; - Problem solving skills and the abilities to quantitatively analyse challenges, scope technical requirements, and effectively prioritize program deliverables - Entrepreneurial mindset, with the tenacity to develop ideas independently and to take ownership. - Ability to communicate effectively (written and verbal) across various levels of an organization - Fluent in oral and written communication - Experience with performance metrics and process improvement with demonstrable problem solving and analytical skills - Excellent customer service and interpersonal skills - Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays - Advance working knowledge of Excel PREFERRED QUALIFICATIONS - Understanding of Logistics operations is a plus - Proven track record leading teams of 10+ people - You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. - You like adventures and taking risks. - Good teamwork mentality: able to build trustworthy and supportive working relationships. - Strong logical thinking, analytical skills, and problem solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Please note this is 1 year Fix Term Contract This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager- AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times. Responsibilities: - Oversee the daily headcount planning for the delivery stations - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations. - Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis - Develop best practices and standard work. Drive continuous improvement into our operation. - Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Work with KPI's to drive performance and maintain high standards across the different functions. Key job responsibilities Responsibilities: - Responsible for last-mile customer experience, last-mile cost - Use data-driven decision making to achieve daily operational excellence. - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Identify and address safety hazards within the work Shift, and participate in safety initiatives - Provide vacation coverage for Shift Managers - Ensure successful performance in your business Shift through tracking and reporting metrics A day in the life As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience. We are open to hiring candidates to work out of one of the following locations: Dunstable, GBR BASIC QUALIFICATIONS - Qualifications in Engineering, Operations, Business, Science or related fields; - Problem solving skills and the abilities to quantitatively analyse challenges, scope technical requirements, and effectively prioritize program deliverables - Entrepreneurial mindset, with the tenacity to develop ideas independently and to take ownership. - Ability to communicate effectively (written and verbal) across various levels of an organization - Fluent in oral and written communication - Experience with performance metrics and process improvement with demonstrable problem solving and analytical skills - Excellent customer service and interpersonal skills - Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays - Advance working knowledge of Excel PREFERRED QUALIFICATIONS - Understanding of Logistics operations is a plus - Proven track record leading teams of 10+ people - You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. - You like adventures and taking risks. - Good teamwork mentality: able to build trustworthy and supportive working relationships. - Strong logical thinking, analytical skills, and problem solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base click apply for full job details
May 01, 2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base click apply for full job details
We are looking for a Sr Fleet Solutions Manager within our EU Global Fleet and Products Team. The Sr. Fleet Solutions Manager will be responsible for rolling out and expanding fleet products, services and programs for our AMZL last mile fleet, including the Fleet Service Center Network. Fleet products, services and programs include maintenance and repairs products for our vehicles to support Delivery Service Providers (DSPs). Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual. The optimal fit for this role will be a candidate willing to work with the internal teams (WHS, Environment, Ops, Process Engineering etc) and external vendors to launch, expand and operationalize fleet solutions. Key job responsibilities - Operationalization of fleet service centers at the delivery stations; responsible from implementation and operationalization. - Align with internal stakeholders and prepare & support the relevant approvals for on-site projects (e.g. catalyst) - Work directly with suppliers and contractors at the site. Manage the performance. - Coordinate the EU wide rollout of services and their continuous improvement. - Frequent leadership updates and escalate product issues. - Manage escalations from DSPs, site ops and vendors. Product integration and support enablement of spoke sites into the FSC network. About the team The Team defines the strategy of fleet service, maintenance and repairs, owns the processes, infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development, piloting and integration of all service, maintenance and repairs programs. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. - Project management, previous automotive industry and fleet management experience, including service, maintenance and repair is a plus. - Delivery Station and/or Delivery Service Partner Experience is a plus. - Ability to travel >25% PREFERRED QUALIFICATIONS - Full working knowledge of engineering and facilities equipment within the Delivery Stations (DS) as well as maintenance and safety procedures. - Amazon Facilities experience - Experience launching and managing buildings or projects at Amazon sites. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
We are looking for a Sr Fleet Solutions Manager within our EU Global Fleet and Products Team. The Sr. Fleet Solutions Manager will be responsible for rolling out and expanding fleet products, services and programs for our AMZL last mile fleet, including the Fleet Service Center Network. Fleet products, services and programs include maintenance and repairs products for our vehicles to support Delivery Service Providers (DSPs). Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual. The optimal fit for this role will be a candidate willing to work with the internal teams (WHS, Environment, Ops, Process Engineering etc) and external vendors to launch, expand and operationalize fleet solutions. Key job responsibilities - Operationalization of fleet service centers at the delivery stations; responsible from implementation and operationalization. - Align with internal stakeholders and prepare & support the relevant approvals for on-site projects (e.g. catalyst) - Work directly with suppliers and contractors at the site. Manage the performance. - Coordinate the EU wide rollout of services and their continuous improvement. - Frequent leadership updates and escalate product issues. - Manage escalations from DSPs, site ops and vendors. Product integration and support enablement of spoke sites into the FSC network. About the team The Team defines the strategy of fleet service, maintenance and repairs, owns the processes, infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development, piloting and integration of all service, maintenance and repairs programs. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. - Project management, previous automotive industry and fleet management experience, including service, maintenance and repair is a plus. - Delivery Station and/or Delivery Service Partner Experience is a plus. - Ability to travel >25% PREFERRED QUALIFICATIONS - Full working knowledge of engineering and facilities equipment within the Delivery Stations (DS) as well as maintenance and safety procedures. - Amazon Facilities experience - Experience launching and managing buildings or projects at Amazon sites. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
This is a FTC (fixed-term contract) that can be based out of these cities: Doncaster, Peterborough, Nottingham, Leicester, Northampton, Leeds, and Sheffield. The Business Coach (BC) is an equal parts advisor and operating partner to Delivery Service Partners (DSP's). Amazon's team of Business Coaches assist and guide our DSP business owners as they build and grow successful last mile package delivery businesses within Amazon Logistics (AMZL). The Business Coach will help kick start a net new business as well as being the bastion for expected excellence our partners strive towards. They will guide and advise on how to improve the businesses. The Business Coach will work alongside Regional on The Road (OTR) managers in areas of dual purpose related to transition of responsibility of execution of planning and DSP capability. Th BC's find and execute value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business, with focus areas around DSP sentiment, safety, compliance, performance and reliable capacity. As trusted advisors, BC's work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success, whilst working to deliver quality. The BC's will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The BC's support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy. The BC manger will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively. The role is field based and requires a significant level of travel as well as requiring flexibility to work a variety of hours as business demands, including overnight, weekends and holidays. Key job responsibilities Key job responsibilities • Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance. • Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period. • Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only) • Performance: Coach and ensure effective upskilling and utilisation of AMZL tools. • Performance: Deep dive to identify customer metric improvement opportunities. • Performance: Champion the consistent application of Last Mile processes within Delivery Stations - challenge UTR processes that impact OTR. • Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive) • Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. • Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements) • Experience: Communication alignment to DSP business owners following close collaboration with OTR partners. • Be the voice of the DSP within and represent them within the AMZL business. • Experience: Improve driver standards to protect brand image. • Capacity Management: Work with the DSP's to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands. We are open to hiring candidates to work out of one of the following locations: Doncaster, GBR Peterborough, CAM, GBR BASIC QUALIFICATIONS - • A degree. - • Relevant professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management. - • Experience working with third party resources on a regional/national scale. - • Experience working with a contingent workforce in a business with peak seasons. PREFERRED QUALIFICATIONS - • Experience leading process improvements through Lean process, Kaizen, and Six Sigma. - • Experience project planning in ambiguous environment - • Strong communication (public speaking and writing). - • Enjoys analytical work and using data to provide thought-provoking and workable solutions. - • Proven experience of helping teams achieving goals. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
This is a FTC (fixed-term contract) that can be based out of these cities: Doncaster, Peterborough, Nottingham, Leicester, Northampton, Leeds, and Sheffield. The Business Coach (BC) is an equal parts advisor and operating partner to Delivery Service Partners (DSP's). Amazon's team of Business Coaches assist and guide our DSP business owners as they build and grow successful last mile package delivery businesses within Amazon Logistics (AMZL). The Business Coach will help kick start a net new business as well as being the bastion for expected excellence our partners strive towards. They will guide and advise on how to improve the businesses. The Business Coach will work alongside Regional on The Road (OTR) managers in areas of dual purpose related to transition of responsibility of execution of planning and DSP capability. Th BC's find and execute value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business, with focus areas around DSP sentiment, safety, compliance, performance and reliable capacity. As trusted advisors, BC's work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success, whilst working to deliver quality. The BC's will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The BC's support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy. The BC manger will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively. The role is field based and requires a significant level of travel as well as requiring flexibility to work a variety of hours as business demands, including overnight, weekends and holidays. Key job responsibilities Key job responsibilities • Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance. • Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period. • Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only) • Performance: Coach and ensure effective upskilling and utilisation of AMZL tools. • Performance: Deep dive to identify customer metric improvement opportunities. • Performance: Champion the consistent application of Last Mile processes within Delivery Stations - challenge UTR processes that impact OTR. • Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive) • Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. • Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements) • Experience: Communication alignment to DSP business owners following close collaboration with OTR partners. • Be the voice of the DSP within and represent them within the AMZL business. • Experience: Improve driver standards to protect brand image. • Capacity Management: Work with the DSP's to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands. We are open to hiring candidates to work out of one of the following locations: Doncaster, GBR Peterborough, CAM, GBR BASIC QUALIFICATIONS - • A degree. - • Relevant professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management. - • Experience working with third party resources on a regional/national scale. - • Experience working with a contingent workforce in a business with peak seasons. PREFERRED QUALIFICATIONS - • Experience leading process improvements through Lean process, Kaizen, and Six Sigma. - • Experience project planning in ambiguous environment - • Strong communication (public speaking and writing). - • Enjoys analytical work and using data to provide thought-provoking and workable solutions. - • Proven experience of helping teams achieving goals. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
本ポジションの勤務地は宮城県宮城郡に新設される物流拠点です Amazonでは日本のAmazon Logistics AMZL チムのデリバリステション オペレションマネジャを募集しています AMZLのゴルはお客様に荷物をお届けする物流の最後の区間 ラストマイルにおいて 世界水準のオペレションを構築することです Amazonではお客様により速く 正確に そして効果的な方法でお届けすることで お客様の期待を上回るサビスを提供することに重点的に取り組んでおり 日本でもAMZLが急速に拡大しています デリバリステション DS のオペレションマネジャは 出入荷 ソトオペレションに対する責任を負い 大きな裁量を任される仕事です センタ長の右腕として マネジャレベルの部下を持ち ソト 仕分け やディスパッチ 配送ドライバへの荷物の引き渡し のオペレションを指揮します また DSで働くメンバのエンゲジメントを高め 日のオペレションの目標を確実に遂行することに加え さらなる高みを目指してオペレションの改善や新しいサビスの導入を進めていく改善スキル 推進力が期待されています = Working location for this position is a newly Delivery Station base in Miyagi. Amazon seeks a Operations Manager to join our Japan Amazon Logistics team. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation delivering to customers. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost effective way as possible and we are expanding rapidly in Japan. The Station Operations Manager has complete responsibility for inbound, outbound and sortation operations. Delivery Stations (DS) represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local DS where packages are sorted and dispatched directly to the customer via delivery service providers (couriers). Station Operations Managers are the right hand person for the Site Leaders and will lead the entire sortation and dispatch operations leading multiple mangers in their reporting line. They will engage all members working at the station and ensure achievement of daily and longer-term operation goals. Additionally, they will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key job responsibilities - ソトおよびディスパッチオペレションのリドおよび監督 - シフト全体の安全性 品質 パフォマンス カスタマサビス向上 - 組織の方針と手順に従っての監督責任 - オペレション目標の達成 および それを上回る成果の実現 - 物量等の予測に基づく 戦略的な計画立案 パフォマンスの評価 問題の解決および人材配置に関するニズへの対応 - チムメンバのキャリア向上 指導 トレニングおよび育成 - Learning and Talent Developmentチムとのパトナシップにより 人材の獲得 パフォマンスとキャリア開発 育成 サクセッションプランに関する計画の立案と実行 - シフトとネットワク全体にわたってのベストプラクティスの創出 展開 このポジションに求められるのは 経験に裏打ちされたプロセスの改善能力と アマゾンの成長速度に合わせ メンバのモチベションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です また さまざまな経験 バックグラウンドを持つ多様なメンバと協業していく柔軟性が求められます まだ若い組織であり 組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています = - Lead and supervise a team of managers and associates in sortation and dispatch operations. - Responsible for the overall safety, quality, performance and customer experience of the shift. - Carry out supervisory responsibilities in accordance with the organization's policies and procedures. - Accountability for meeting and exceeding operational goals. - Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs. - Mentor, train and develop teammates for career progression and learning. - Partner with Learning and Talent Development Team on creating and implementing talent plans for their sites including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement. - Ability to develop and share best practices across the shifts and network. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. We are also looking for a candidate who excel in an environment where talents with diverse experience and background work together. Our organization is still young and we are looking for a talent who has enthusiasm and high potential to growth with our organization and business. A day in the life こちらの職種は日勤帯を中心としたシフト勤務 土日祝日含む交替制勤務 となりますが 職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます This position has to work in shift including weekends and holidays, mainly during the day, but may also cover night shifts as needed. About the team More Information ラストマイル(AMZL)部門の紹介 オペレション職種の紹介 北海道 東北エリアDSの紹介 Amazon は多様かつインクルシブな職場づくりを目指しています Amazonは男女雇用機会均等法を順守しています 人種 出身国 性別 性的指向 障がい 年齢 その他の属性によって差別することなく 平等に採用選考の機会を提供しています 障がいをお持ちの方は 以下をご覧ください オペレション部門 DEIの取り組み(Japanese only) Introduction of Last Mile, AMZL Dept. Introduction of Operations Jobs Introduction of Work Location in Hokkaido/Tohoku region Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit " We are open to hiring candidates to work out of one of the following locations: Miyagi, 22, JPN BASIC QUALIFICATIONS - 人 物 金の流れを数値や指標にて管理 向上させる経験3年以上 - 管理職経験 評価 人材育成の経験等 - プロジェクトマネジメント経験 プロジェクト規模は問わない 多部門横断型プロジェクト等 - ビジネスレベル 読み書き会話 の日本語力もしくは英語力 - 3+ years experience of managing resources including people, goods, and money - People management experience (appraisals, career development, etc.) - Project management experience (cross-functional project, etc. no requirement regarding the size of the project) - Business level (reading, writing, speaking) Japanese or English PREFERRED QUALIFICATIONS - 製造 物流 小売において人 物 金の流れを数値や指標にて管理 向上させる経験5年以上 - 間接マネジメント 管理職やチムリダを通じたマネジメント 経験 - マネジャ/リダの育成経験 - 繁忙期に複数名のパト アルバイトと働いた経験 - 工学 経営 または関連分野の学位やMBA - 変化する優先順位に対処し 的確な判断を行う能力 - 日本語 英語のバイリンガルスキル - エクセルVBAやパワクエリなどのデタ処理スキル - インクルシブなカルチャへの貢献や多様性に富んだグルプで働くことに対して前向きであること - 5+ years experience of managing resources including people, goods, and money in logistics, manufacturing, or retail industry - Indirect management experience (manager's manager) - Experience of developing a managers/team leaders - Experience deploying multiple part-timers during peak seasons - Degree in Engineering, Business, or related fields, or MBA - Ability to make decisions according to changing priorities - Bilingual speaking Japanese and English - Data processing skills such as Excel VBA or power queries - Excited about working in a diverse group and contributing to an inclusive culture. Please check the website below for measures to eliminate unwanted second-hand smoking in each facility: 就業の場所における受動喫煙を防止するための措置に関する事項については 下記リンク先をご覧ください The salary information can be provided individually prior to the 1st interview 賃金に関する条件は 1次面接の前に個別にご案内することができます
May 01, 2024
Full time
本ポジションの勤務地は宮城県宮城郡に新設される物流拠点です Amazonでは日本のAmazon Logistics AMZL チムのデリバリステション オペレションマネジャを募集しています AMZLのゴルはお客様に荷物をお届けする物流の最後の区間 ラストマイルにおいて 世界水準のオペレションを構築することです Amazonではお客様により速く 正確に そして効果的な方法でお届けすることで お客様の期待を上回るサビスを提供することに重点的に取り組んでおり 日本でもAMZLが急速に拡大しています デリバリステション DS のオペレションマネジャは 出入荷 ソトオペレションに対する責任を負い 大きな裁量を任される仕事です センタ長の右腕として マネジャレベルの部下を持ち ソト 仕分け やディスパッチ 配送ドライバへの荷物の引き渡し のオペレションを指揮します また DSで働くメンバのエンゲジメントを高め 日のオペレションの目標を確実に遂行することに加え さらなる高みを目指してオペレションの改善や新しいサビスの導入を進めていく改善スキル 推進力が期待されています = Working location for this position is a newly Delivery Station base in Miyagi. Amazon seeks a Operations Manager to join our Japan Amazon Logistics team. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation delivering to customers. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost effective way as possible and we are expanding rapidly in Japan. The Station Operations Manager has complete responsibility for inbound, outbound and sortation operations. Delivery Stations (DS) represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local DS where packages are sorted and dispatched directly to the customer via delivery service providers (couriers). Station Operations Managers are the right hand person for the Site Leaders and will lead the entire sortation and dispatch operations leading multiple mangers in their reporting line. They will engage all members working at the station and ensure achievement of daily and longer-term operation goals. Additionally, they will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key job responsibilities - ソトおよびディスパッチオペレションのリドおよび監督 - シフト全体の安全性 品質 パフォマンス カスタマサビス向上 - 組織の方針と手順に従っての監督責任 - オペレション目標の達成 および それを上回る成果の実現 - 物量等の予測に基づく 戦略的な計画立案 パフォマンスの評価 問題の解決および人材配置に関するニズへの対応 - チムメンバのキャリア向上 指導 トレニングおよび育成 - Learning and Talent Developmentチムとのパトナシップにより 人材の獲得 パフォマンスとキャリア開発 育成 サクセッションプランに関する計画の立案と実行 - シフトとネットワク全体にわたってのベストプラクティスの創出 展開 このポジションに求められるのは 経験に裏打ちされたプロセスの改善能力と アマゾンの成長速度に合わせ メンバのモチベションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です また さまざまな経験 バックグラウンドを持つ多様なメンバと協業していく柔軟性が求められます まだ若い組織であり 組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています = - Lead and supervise a team of managers and associates in sortation and dispatch operations. - Responsible for the overall safety, quality, performance and customer experience of the shift. - Carry out supervisory responsibilities in accordance with the organization's policies and procedures. - Accountability for meeting and exceeding operational goals. - Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs. - Mentor, train and develop teammates for career progression and learning. - Partner with Learning and Talent Development Team on creating and implementing talent plans for their sites including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement. - Ability to develop and share best practices across the shifts and network. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. We are also looking for a candidate who excel in an environment where talents with diverse experience and background work together. Our organization is still young and we are looking for a talent who has enthusiasm and high potential to growth with our organization and business. A day in the life こちらの職種は日勤帯を中心としたシフト勤務 土日祝日含む交替制勤務 となりますが 職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます This position has to work in shift including weekends and holidays, mainly during the day, but may also cover night shifts as needed. About the team More Information ラストマイル(AMZL)部門の紹介 オペレション職種の紹介 北海道 東北エリアDSの紹介 Amazon は多様かつインクルシブな職場づくりを目指しています Amazonは男女雇用機会均等法を順守しています 人種 出身国 性別 性的指向 障がい 年齢 その他の属性によって差別することなく 平等に採用選考の機会を提供しています 障がいをお持ちの方は 以下をご覧ください オペレション部門 DEIの取り組み(Japanese only) Introduction of Last Mile, AMZL Dept. Introduction of Operations Jobs Introduction of Work Location in Hokkaido/Tohoku region Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit " We are open to hiring candidates to work out of one of the following locations: Miyagi, 22, JPN BASIC QUALIFICATIONS - 人 物 金の流れを数値や指標にて管理 向上させる経験3年以上 - 管理職経験 評価 人材育成の経験等 - プロジェクトマネジメント経験 プロジェクト規模は問わない 多部門横断型プロジェクト等 - ビジネスレベル 読み書き会話 の日本語力もしくは英語力 - 3+ years experience of managing resources including people, goods, and money - People management experience (appraisals, career development, etc.) - Project management experience (cross-functional project, etc. no requirement regarding the size of the project) - Business level (reading, writing, speaking) Japanese or English PREFERRED QUALIFICATIONS - 製造 物流 小売において人 物 金の流れを数値や指標にて管理 向上させる経験5年以上 - 間接マネジメント 管理職やチムリダを通じたマネジメント 経験 - マネジャ/リダの育成経験 - 繁忙期に複数名のパト アルバイトと働いた経験 - 工学 経営 または関連分野の学位やMBA - 変化する優先順位に対処し 的確な判断を行う能力 - 日本語 英語のバイリンガルスキル - エクセルVBAやパワクエリなどのデタ処理スキル - インクルシブなカルチャへの貢献や多様性に富んだグルプで働くことに対して前向きであること - 5+ years experience of managing resources including people, goods, and money in logistics, manufacturing, or retail industry - Indirect management experience (manager's manager) - Experience of developing a managers/team leaders - Experience deploying multiple part-timers during peak seasons - Degree in Engineering, Business, or related fields, or MBA - Ability to make decisions according to changing priorities - Bilingual speaking Japanese and English - Data processing skills such as Excel VBA or power queries - Excited about working in a diverse group and contributing to an inclusive culture. Please check the website below for measures to eliminate unwanted second-hand smoking in each facility: 就業の場所における受動喫煙を防止するための措置に関する事項については 下記リンク先をご覧ください The salary information can be provided individually prior to the 1st interview 賃金に関する条件は 1次面接の前に個別にご案内することができます
The role can be based in the UK, LTN5 or BHX2. This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. The Amazon Transportation Services (ATS) team is looking for a Business Continuity Program Manager (BCM) to support contingency planning for the end to end logistics network. Tasked with executing the ATS BCM Program including; risk assessments, business continuity planning, disaster recovery, exercising, crisis management, supporting the End to End disruption management playbook and peak planning. Supporting operational recovery of network during events such as adverse weather, wildfires, civil unrest, global health crises or similar external factors. The professional should be able to use their industry knowledge to build and maintain the playbooks required to prepare for and respond to any crisis management or severe event. Key job responsibilities The Professional must have a high degree of experience managing and maintaining complex logistics networks across multiple modalities. Responsible for working with stake holders across every team and modality to analyze and operationalise severe event and crisis responses and apply network protections. They must have the ability to communicate information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced. The professional must be detail focused with exceptional program management skills and be comfortable working with large data sets or able to use BI tools to build best in class response plans. They must be comfortable with evolving technology, able to deal with and work through ambiguity, exhibit flexibility needed to shift workload in accordance with changing priorities, be comfortable leading in a sometimes stressful and fast-paced, priority-driven environment, and be prepared to brief departmental leadership. They must be a highly motivated self-starter who can operate within a global team. A day in the life Reporting to the BC Manager you will be responsible for program managing the E2E playbook, working with the BCM team and cross functional leads to manage, maintain and keep the playbook in good order. Act as the network protections subject matter expert and lead efforts to develop, exercise and train others in protection measures such as when to apply protections. Along side the E2E playbook you will be involved in the day to day activities of the BCM team and be expected to learn how to mange incidents and lead crisis management calls. About the team The Business Continuity Team is small but effective yet you will have the optometry to work across all levels and steer a critical component to Amazons success. The team is fast paced, flexible and seen as subject matter experts in all areas of keeping our customer promises. The team values accountability, a cool head and long term thinking. As with any crisis management function the team operates in a 24/7 environment and some on call or weekend work will be required from time to time. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR Dunstable, GBR BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements and using data and metrics to determine improvements - Experience in program or project management - Experience implementing repeatable processes and driving automation or standardization - Experience defining and executing program requirements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
The role can be based in the UK, LTN5 or BHX2. This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. The Amazon Transportation Services (ATS) team is looking for a Business Continuity Program Manager (BCM) to support contingency planning for the end to end logistics network. Tasked with executing the ATS BCM Program including; risk assessments, business continuity planning, disaster recovery, exercising, crisis management, supporting the End to End disruption management playbook and peak planning. Supporting operational recovery of network during events such as adverse weather, wildfires, civil unrest, global health crises or similar external factors. The professional should be able to use their industry knowledge to build and maintain the playbooks required to prepare for and respond to any crisis management or severe event. Key job responsibilities The Professional must have a high degree of experience managing and maintaining complex logistics networks across multiple modalities. Responsible for working with stake holders across every team and modality to analyze and operationalise severe event and crisis responses and apply network protections. They must have the ability to communicate information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced. The professional must be detail focused with exceptional program management skills and be comfortable working with large data sets or able to use BI tools to build best in class response plans. They must be comfortable with evolving technology, able to deal with and work through ambiguity, exhibit flexibility needed to shift workload in accordance with changing priorities, be comfortable leading in a sometimes stressful and fast-paced, priority-driven environment, and be prepared to brief departmental leadership. They must be a highly motivated self-starter who can operate within a global team. A day in the life Reporting to the BC Manager you will be responsible for program managing the E2E playbook, working with the BCM team and cross functional leads to manage, maintain and keep the playbook in good order. Act as the network protections subject matter expert and lead efforts to develop, exercise and train others in protection measures such as when to apply protections. Along side the E2E playbook you will be involved in the day to day activities of the BCM team and be expected to learn how to mange incidents and lead crisis management calls. About the team The Business Continuity Team is small but effective yet you will have the optometry to work across all levels and steer a critical component to Amazons success. The team is fast paced, flexible and seen as subject matter experts in all areas of keeping our customer promises. The team values accountability, a cool head and long term thinking. As with any crisis management function the team operates in a 24/7 environment and some on call or weekend work will be required from time to time. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR Dunstable, GBR BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements and using data and metrics to determine improvements - Experience in program or project management - Experience implementing repeatable processes and driving automation or standardization - Experience defining and executing program requirements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
The Amazon Logistics (AMZL) team help us to consistently deliver for our customers by achieving maximum efficiency from our operational sites. As a Shift Manager in Delivery Operations (SMDO), you'll oversee our outbound parcel-delivery operations. You'll be part of the last - and most crucial - step in a package's journey through the Amazon logistics chain. Your work in guiding, coordinating and holding your team accountable will help them succeed and uphold the standards customers expect from us. Key job responsibilities - Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels - Promote best practice and continuous process improvements across your team in areas like health and safety and productivity - Ensure there is on-the-road capacity for deliveries including during peak business times - Help to pilot new service types on-site, such as electric vehicles and cargo bikes - Carry out performance reviews with Delivery Service Partners A day in the life On a daily basis, you'll manage a specific sortation area that handles parcels or parcel delivery. You'll be based at one of our operational sites and work on a variety of shifts. You'll help your team stay safe and meet their productivity goals by promoting a culture of best practice and making sure it's upheld by everyone. You'll also work with a variety of delivery service partners to get packages out to customers. When you're not completing on-the-ground tasks, you'll work on implementing the operational plan for your department and assist with multiple continuous improvement projects throughout the year. Your tasks will include managing your area with the help of daily indicators and identify opportunities to improve standards and performance. If you're looking to develop your career, you'll be able to access development and mentorship opportunities to help you progress at Amazon. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Perranporth, COV, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Advanced proficiency in written and spoken English PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Relevant experience of communicating with internal and external stakeholders - Experience in a logistical working environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
The Amazon Logistics (AMZL) team help us to consistently deliver for our customers by achieving maximum efficiency from our operational sites. As a Shift Manager in Delivery Operations (SMDO), you'll oversee our outbound parcel-delivery operations. You'll be part of the last - and most crucial - step in a package's journey through the Amazon logistics chain. Your work in guiding, coordinating and holding your team accountable will help them succeed and uphold the standards customers expect from us. Key job responsibilities - Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels - Promote best practice and continuous process improvements across your team in areas like health and safety and productivity - Ensure there is on-the-road capacity for deliveries including during peak business times - Help to pilot new service types on-site, such as electric vehicles and cargo bikes - Carry out performance reviews with Delivery Service Partners A day in the life On a daily basis, you'll manage a specific sortation area that handles parcels or parcel delivery. You'll be based at one of our operational sites and work on a variety of shifts. You'll help your team stay safe and meet their productivity goals by promoting a culture of best practice and making sure it's upheld by everyone. You'll also work with a variety of delivery service partners to get packages out to customers. When you're not completing on-the-ground tasks, you'll work on implementing the operational plan for your department and assist with multiple continuous improvement projects throughout the year. Your tasks will include managing your area with the help of daily indicators and identify opportunities to improve standards and performance. If you're looking to develop your career, you'll be able to access development and mentorship opportunities to help you progress at Amazon. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Perranporth, COV, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Advanced proficiency in written and spoken English PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Relevant experience of communicating with internal and external stakeholders - Experience in a logistical working environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of ex-military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Severn Beach, GLS, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working with Lean, Six Sigma and Kaizen techniques - Experience working in another logistics environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of ex-military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Severn Beach, GLS, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working with Lean, Six Sigma and Kaizen techniques - Experience working in another logistics environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. The Capacity Planning Team provides AMZL with safe, cost-optimal and flexible capacity solutions for on-road operations, year-round and enabling the business to scale for seasonal peak demand increases. This role is based out of the London corporate office (LHR35, near LHR16). The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record and has experience in driving execution in a cross-functional environment, backed by well defined analysis and research. They thrive in a fast-paced environment, relish working with data, and enjoys the challenge of solving complex and ambiguous problems. This candidate will own defining and ramping programs to integrate new programs, business lines and delivery channels into the central AMZL OTR capacity planning cadence and process. You will identify the needs of the business, establish the product requirements and technology requirements to integrate the same, define a charter and execute this strategy end-to-end from inception to implementation. You will analyse gaps, iterate and improve future plans, while working across-functions and building key relationships to ensure that decisions and plans being made and execute, all come together for the benefit of the end customer and enables the AMZL operations to run as effectively as possible. You will challenge the unknown and strive for continuous improvement in key areas of our business. A successful candidate enjoys problem solving, is comfortable accessing and working with big data from multiple sources, and is enthusiastic about partnering with other teams across the business to deliver results. You should have an internal drive to challenge the status quo, excellent analytical skills, as well as excellent written and verbal communication skills. You should be a self-starter, comfortable with ambiguity, naturally curious, and be involved in the details. Responsibilities include: - Drive optimisation of key Capacity Planning metrics, to delight our customers on both performance and cost, by delivering projects to improve demand & supply planning, support systems and tools development - Identify and develop programs to address area of opportunity for standardisation and efficiency improvement within the end to end last mile supply chain - Support programs across multiple work stream, ensuring teams execute daily and weekly cadence while also delivering key programs on time - Engage and earn trust of operational leaders across EU Amazon Logistics to help drive standardisation of process and execution framework - Develop cross-functional relationships with first, middle mile, fulfilment and central teams to drive overall EU operations alignment - Partner with central tech and expansion teams to facilitate the translation of business requirements into technology requests, and ensuring that OTR capacity planning has access to the best in class management platforms - Implement a culture of continuous improvement through proven methodologies - Establish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language requirements We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS Bachelor's degree with experience in a program management role. Strong leadership skills; experience leading large scale project or programs; owning weekly & monthly status reports and updates Strong Project management and analytical skills; Ability to manage different programs at a network level to influence and obtain buy-in, and then drive execution, analysis and achievement of the right results. Problem solving skills and the abilities to quantitatively analyse challenges, scope technical requirements, and effectively prioritise program deliverables Excellent written and verbal communication skills with understanding of tech development processes and software lifecycle. Proven track record for delivering results on large, cross functional, international milestone projects PREFERRED QUALIFICATIONS - MBA or Master's degree in Engineering, Computer Science or operations related fields with minimum 5+ years of relevant experience - Experience in supply chain management/technologies and also in implementing Kaizen/ continuous improvement processes - Experience with agile or similar program management methodologies - Proven track record in communicating with technical and non-technical stakeholders across multiple business units and engaging with remote teams and external partners - Strong data manipulation background and ability to work with numbers on a daily basis; Experience with analysing big data sets - Ability and interest to work in a fast-paced and ambiguous environment with good judgment in stressful situations - Ability to Deep Dive and develop innovative ideas for process challenges. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. The Capacity Planning Team provides AMZL with safe, cost-optimal and flexible capacity solutions for on-road operations, year-round and enabling the business to scale for seasonal peak demand increases. This role is based out of the London corporate office (LHR35, near LHR16). The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record and has experience in driving execution in a cross-functional environment, backed by well defined analysis and research. They thrive in a fast-paced environment, relish working with data, and enjoys the challenge of solving complex and ambiguous problems. This candidate will own defining and ramping programs to integrate new programs, business lines and delivery channels into the central AMZL OTR capacity planning cadence and process. You will identify the needs of the business, establish the product requirements and technology requirements to integrate the same, define a charter and execute this strategy end-to-end from inception to implementation. You will analyse gaps, iterate and improve future plans, while working across-functions and building key relationships to ensure that decisions and plans being made and execute, all come together for the benefit of the end customer and enables the AMZL operations to run as effectively as possible. You will challenge the unknown and strive for continuous improvement in key areas of our business. A successful candidate enjoys problem solving, is comfortable accessing and working with big data from multiple sources, and is enthusiastic about partnering with other teams across the business to deliver results. You should have an internal drive to challenge the status quo, excellent analytical skills, as well as excellent written and verbal communication skills. You should be a self-starter, comfortable with ambiguity, naturally curious, and be involved in the details. Responsibilities include: - Drive optimisation of key Capacity Planning metrics, to delight our customers on both performance and cost, by delivering projects to improve demand & supply planning, support systems and tools development - Identify and develop programs to address area of opportunity for standardisation and efficiency improvement within the end to end last mile supply chain - Support programs across multiple work stream, ensuring teams execute daily and weekly cadence while also delivering key programs on time - Engage and earn trust of operational leaders across EU Amazon Logistics to help drive standardisation of process and execution framework - Develop cross-functional relationships with first, middle mile, fulfilment and central teams to drive overall EU operations alignment - Partner with central tech and expansion teams to facilitate the translation of business requirements into technology requests, and ensuring that OTR capacity planning has access to the best in class management platforms - Implement a culture of continuous improvement through proven methodologies - Establish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language requirements We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS Bachelor's degree with experience in a program management role. Strong leadership skills; experience leading large scale project or programs; owning weekly & monthly status reports and updates Strong Project management and analytical skills; Ability to manage different programs at a network level to influence and obtain buy-in, and then drive execution, analysis and achievement of the right results. Problem solving skills and the abilities to quantitatively analyse challenges, scope technical requirements, and effectively prioritise program deliverables Excellent written and verbal communication skills with understanding of tech development processes and software lifecycle. Proven track record for delivering results on large, cross functional, international milestone projects PREFERRED QUALIFICATIONS - MBA or Master's degree in Engineering, Computer Science or operations related fields with minimum 5+ years of relevant experience - Experience in supply chain management/technologies and also in implementing Kaizen/ continuous improvement processes - Experience with agile or similar program management methodologies - Proven track record in communicating with technical and non-technical stakeholders across multiple business units and engaging with remote teams and external partners - Strong data manipulation background and ability to work with numbers on a daily basis; Experience with analysing big data sets - Ability and interest to work in a fast-paced and ambiguous environment with good judgment in stressful situations - Ability to Deep Dive and develop innovative ideas for process challenges. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Document Control Specialist Do you excel in organizing and managing documents with precision and professionalism? We're seeking a Document Control Specialist to join our client's team and ensure the seamless flow of documentation for technical projects. Responsibilities: Provide expert document control support to technical projects, ensuring professionalism and timeliness. Ensure strict compliance with document and records management processes. Proactively implement and communicate document management requirements, tools, and processes. Drive standardization and best practices to enhance documentation quality across projects. Maintain effective communication with suppliers to ensure accurate and timely delivery of documentation. Collaborate with package managers to ensure supplier documentation aligns with contract requirements. Establish and update distribution and review matrices to facilitate smooth document flow. Conduct regular reviews of document registers against contractual delivery plans. Ensure thorough document traceability through controlled review processes. Prepare and ensure readiness of final documentation packages. Assist in transferring documentation to relevant departments, working closely with the Records Manager. Support the quality team in meeting project standards and resolving any document-related issues. Qualifications: Minimum education in technical drafting or document control, with preference for higher education in Engineering, Technology, or Applied Sciences. Proficiency in IT programs at a user level; familiarity with Aconex and Alfresco is advantageous. 5-8 years of experience in project documentation control or QA/QC roles in engineering projects, with documented use and maintenance of technical archive systems. For immediate consideration, please send me your latest CV
May 01, 2024
Contractor
Document Control Specialist Do you excel in organizing and managing documents with precision and professionalism? We're seeking a Document Control Specialist to join our client's team and ensure the seamless flow of documentation for technical projects. Responsibilities: Provide expert document control support to technical projects, ensuring professionalism and timeliness. Ensure strict compliance with document and records management processes. Proactively implement and communicate document management requirements, tools, and processes. Drive standardization and best practices to enhance documentation quality across projects. Maintain effective communication with suppliers to ensure accurate and timely delivery of documentation. Collaborate with package managers to ensure supplier documentation aligns with contract requirements. Establish and update distribution and review matrices to facilitate smooth document flow. Conduct regular reviews of document registers against contractual delivery plans. Ensure thorough document traceability through controlled review processes. Prepare and ensure readiness of final documentation packages. Assist in transferring documentation to relevant departments, working closely with the Records Manager. Support the quality team in meeting project standards and resolving any document-related issues. Qualifications: Minimum education in technical drafting or document control, with preference for higher education in Engineering, Technology, or Applied Sciences. Proficiency in IT programs at a user level; familiarity with Aconex and Alfresco is advantageous. 5-8 years of experience in project documentation control or QA/QC roles in engineering projects, with documented use and maintenance of technical archive systems. For immediate consideration, please send me your latest CV
Project Manager / Contracts Manager (Facilities / M&E) £35,000 - £50,000 + Hybrid + Technical Training + Career Progression + BUPA Healthcare + Life Assurance Hybrid, commutable from Honiton, Exeter, Cullompton, Tiverton, Crediton, Newton Abbot, Axminster and surrounding areas Are you from a mechanical or electrical background with some project management experience looking to take the next step in click apply for full job details
May 01, 2024
Full time
Project Manager / Contracts Manager (Facilities / M&E) £35,000 - £50,000 + Hybrid + Technical Training + Career Progression + BUPA Healthcare + Life Assurance Hybrid, commutable from Honiton, Exeter, Cullompton, Tiverton, Crediton, Newton Abbot, Axminster and surrounding areas Are you from a mechanical or electrical background with some project management experience looking to take the next step in click apply for full job details
Working in ICON Strategic Solutions is more than a job, it's a calling for people who care and have passion for improving patients' lives. It takes courage to move from one job to another and the process involves careful consideration. At ICON, we care about our people as they are the key to our success and provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long-term career. All our team members have the independence to get the job done with support from the experienced leadership team when you need it. If you want a career with a difference, ICON Strategic Solutions is the place for you. The role of the Manager Clinical Safety Operations is to contribute to effective and efficient proactive safety strategies for the assigned processes and delivery of operational safety aspects. This includes the provision of key expertise and guidance to concerned Global Drug Safety functions and other functions within the company, as well as vendors for safety operational tasks. In addition, the Manager Clinical Safety Operations is accountable for the development, optimization, implementation, and documentation of appropriate processes to ensure Pharmacovigilance compliance in the area of responsibility. Define process KPls, implement, monitor and communicate performance and develop solutions for continuous improvements. Ensure sponsor required compliance by vendors involved in clinical trials and noninterventional post authorization studies in close collaboration with the Vendor Manager The Manager Clinical Safety Operations is responsible and accountable for: Process for the medical safety follow-up queries for ICSRs from interventional clinical trials and non-interventional, post-authorization studies SAE reconciliation activities (interface to Global Data Management) for company sponsored phase I to IV clinical trials and non-interventional post -authorization studies Process for reconciliation of ICSRs exchanged with business/development partners and other sources (Global Medical Information) Maintenance of the study protocol library (with assignment of IM P/ non -IMP) and the company product dictionary in the global safety database (ARISg) Review of safety sections of trial related documents (e.g. Drug Safety Manual/ Safety Processing Plan, Trial Oversight Plan, SAE reconciliation plan) Contribute to trial specific resource and budget planning OM001-BP-T01/Version 5.0/Effective: 08-March-2021 (Ref. OM001-BP) Contribute to defining and implementing of clinical trial safety related activities in the alliance with relevant partners/service providers of sponsor and alignment of guidelines and processes related to clinical trial safety management with existing GDS processes Education/Languages Health Care Professional with extensive work experience in pharmacovigilance area, clinical development, project management, IT Systems Fluent in written and spoken English University degree is an advantage or relevant professional experience equal to scientific studies Proven project and process management skills Professional Experience Several years of professional experience (5-7 years) in Drug Safety/Clinical Trial Safety Management Sound understanding of regulations relevant to the safety of drugs in development and post authorization Excellent communication skills in an international environment Intercultural experience through successful collaboration in matrix teams What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others Visit our careers website to read more about the benefits of working at ICON: ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
May 01, 2024
Full time
Working in ICON Strategic Solutions is more than a job, it's a calling for people who care and have passion for improving patients' lives. It takes courage to move from one job to another and the process involves careful consideration. At ICON, we care about our people as they are the key to our success and provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long-term career. All our team members have the independence to get the job done with support from the experienced leadership team when you need it. If you want a career with a difference, ICON Strategic Solutions is the place for you. The role of the Manager Clinical Safety Operations is to contribute to effective and efficient proactive safety strategies for the assigned processes and delivery of operational safety aspects. This includes the provision of key expertise and guidance to concerned Global Drug Safety functions and other functions within the company, as well as vendors for safety operational tasks. In addition, the Manager Clinical Safety Operations is accountable for the development, optimization, implementation, and documentation of appropriate processes to ensure Pharmacovigilance compliance in the area of responsibility. Define process KPls, implement, monitor and communicate performance and develop solutions for continuous improvements. Ensure sponsor required compliance by vendors involved in clinical trials and noninterventional post authorization studies in close collaboration with the Vendor Manager The Manager Clinical Safety Operations is responsible and accountable for: Process for the medical safety follow-up queries for ICSRs from interventional clinical trials and non-interventional, post-authorization studies SAE reconciliation activities (interface to Global Data Management) for company sponsored phase I to IV clinical trials and non-interventional post -authorization studies Process for reconciliation of ICSRs exchanged with business/development partners and other sources (Global Medical Information) Maintenance of the study protocol library (with assignment of IM P/ non -IMP) and the company product dictionary in the global safety database (ARISg) Review of safety sections of trial related documents (e.g. Drug Safety Manual/ Safety Processing Plan, Trial Oversight Plan, SAE reconciliation plan) Contribute to trial specific resource and budget planning OM001-BP-T01/Version 5.0/Effective: 08-March-2021 (Ref. OM001-BP) Contribute to defining and implementing of clinical trial safety related activities in the alliance with relevant partners/service providers of sponsor and alignment of guidelines and processes related to clinical trial safety management with existing GDS processes Education/Languages Health Care Professional with extensive work experience in pharmacovigilance area, clinical development, project management, IT Systems Fluent in written and spoken English University degree is an advantage or relevant professional experience equal to scientific studies Proven project and process management skills Professional Experience Several years of professional experience (5-7 years) in Drug Safety/Clinical Trial Safety Management Sound understanding of regulations relevant to the safety of drugs in development and post authorization Excellent communication skills in an international environment Intercultural experience through successful collaboration in matrix teams What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others Visit our careers website to read more about the benefits of working at ICON: ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview As a versatile professional, this role revolves around synthesising intricate and often contradictory information to solve complex problems. Your expertise lies in unravelling ambiguity, precisely defining key elements in intricate situations, and encouraging innovative thinking within the team. Additionally, you are adept at developing and delivering multi-mode communications tailored to diverse audiences. Your polished and compelling communication style ensures the effective dissemination of knowledge, insights, and updates. Your interest in others' perspectives, coupled with your ability to create rich documents and reports, contributes significantly to building a cohesive and informed work environment. Furthermore, your strategic acumen shines through as you apply your knowledge of business and the marketplace to advance organisational goals. Your understanding of critical business drivers allows you to align your activities effectively, while your vigilance in monitoring market changes shapes informed decisions. Your planning and prioritisation skills are evident in your clear, logically sequenced plans that align with organisational goals, demonstrating a commitment to reducing bottlenecks and expediting work processes. Role Responsibilities Support to both commercial and market data operations teams. Management of Market data service contract renewals. Regular interaction with suppliers to ensure high quality services & cost efficiency are maintained. Participate in Vendor and Exchange Audits. Understanding of Market Data feeds/systems used within region. Ensure the company is compliant with all market data contracts. Ensure that all Market Data Usage is appropriately licensed. Vendor liaison regarding products and projects. Project Management as required by the Business. Advise Desks and Senior Management of Market Data spend and usage. Experience / Competences Essential Current experience in a like-for-like or similar role. Knowledge of managing market data spend i.e. suppliers/exchanges. Ability to build relationships and manage stakeholders. Experience with anticipating and balancing the needs of multiple stakeholders. Proven experience aligning work with relevant workgroups to reduce bottlenecks. Effective communicator, both written and verbal. Adapts approach and demeanour in real-time to match shifting demands. Willingness to listen and learn knowledge from other team members. Willingness to cover a broad range of activity across both commercial and operational tasks. Desired Knowledge of entitlement systems e.g. EMRS/ TREP/ DACS. Knowledge of market data tools e.g. ACT/PEAR. Understands how activities relate to critical business drivers. Understands current problems but has a view and can drive application of new concepts and principles when addressing issues. Creates new and better ways for the organisation to be successful. Sees ahead to future possibilities and translates them into breakthrough strategies. Knows what to prioritise for the greatest strategic impact. Takes industry and market trends into account in decision-making. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
May 01, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview As a versatile professional, this role revolves around synthesising intricate and often contradictory information to solve complex problems. Your expertise lies in unravelling ambiguity, precisely defining key elements in intricate situations, and encouraging innovative thinking within the team. Additionally, you are adept at developing and delivering multi-mode communications tailored to diverse audiences. Your polished and compelling communication style ensures the effective dissemination of knowledge, insights, and updates. Your interest in others' perspectives, coupled with your ability to create rich documents and reports, contributes significantly to building a cohesive and informed work environment. Furthermore, your strategic acumen shines through as you apply your knowledge of business and the marketplace to advance organisational goals. Your understanding of critical business drivers allows you to align your activities effectively, while your vigilance in monitoring market changes shapes informed decisions. Your planning and prioritisation skills are evident in your clear, logically sequenced plans that align with organisational goals, demonstrating a commitment to reducing bottlenecks and expediting work processes. Role Responsibilities Support to both commercial and market data operations teams. Management of Market data service contract renewals. Regular interaction with suppliers to ensure high quality services & cost efficiency are maintained. Participate in Vendor and Exchange Audits. Understanding of Market Data feeds/systems used within region. Ensure the company is compliant with all market data contracts. Ensure that all Market Data Usage is appropriately licensed. Vendor liaison regarding products and projects. Project Management as required by the Business. Advise Desks and Senior Management of Market Data spend and usage. Experience / Competences Essential Current experience in a like-for-like or similar role. Knowledge of managing market data spend i.e. suppliers/exchanges. Ability to build relationships and manage stakeholders. Experience with anticipating and balancing the needs of multiple stakeholders. Proven experience aligning work with relevant workgroups to reduce bottlenecks. Effective communicator, both written and verbal. Adapts approach and demeanour in real-time to match shifting demands. Willingness to listen and learn knowledge from other team members. Willingness to cover a broad range of activity across both commercial and operational tasks. Desired Knowledge of entitlement systems e.g. EMRS/ TREP/ DACS. Knowledge of market data tools e.g. ACT/PEAR. Understands how activities relate to critical business drivers. Understands current problems but has a view and can drive application of new concepts and principles when addressing issues. Creates new and better ways for the organisation to be successful. Sees ahead to future possibilities and translates them into breakthrough strategies. Knows what to prioritise for the greatest strategic impact. Takes industry and market trends into account in decision-making. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. Human Resources is currently seeking a versatile and proactive individual to join our team. The HR Coordinator is responsible for supporting the HR team in providing a full suite of HR service to the business. The successful candidate will play a key role in ensuring appropriate procedures are maintained and functioning effectively. This person will also provide support to the UK HR team and work closely with our US specialist HR functions in addition to participating in projects and initiatives as required. This will be a 12-18 month fixed-term contract. What you'll do: HR organisation Acting as first point of contact for employees on general HR queries Providing assistance to employees and managers using our employee self-service applications - Workday and Dayforce Keeping stakeholders updated with new starters and leavers on a regular basis Carrying out the new starter induction sessions on the new starter's first day Management of the HR Inbox - including processing HR letters, reference requests and invoices Creating and maintaining employee files, ensuring consistency and accuracy Maintaining the organisational chart Ensuring HR files are audited as necessary Updating the HR manual for all internal HR processes; Supporting HR processes such as the annual performance and compensation reviews; Managing selected sickness cases Minute taking for Employee Relations cases Maintaining and updating the Employee Handbook Managing the HR intranet site (Sharepoint) Payroll Coordinate the payroll process including: new hires; leavers; changes to benefits (additions/deletions); maternity/paternity; and salary changes; Liaise with the specialist Payroll team in the US Respond to ad-hoc employee payroll queries; Benefits Administration Maintaining and updating employee benefits (season ticket loans, private healthcare, eye care, pension, etc); Liaising with benefit providers and internal benefit teams to ensure employees are enrolled in plans and able to access their benefits Supporting the benefit renewal process. Ensuring up to date information is held on all plans. Resolving any employee queries Learning and Development Assisting employees with course booking/enrollments Tracking costs and managing invoicing Preparing MI reports on all learning activity. HRIS Maintaining and updating of internal systems/ HR data to ensure consistency and accuracy. Adhoc projects with HR systems team to improve system functionality and ensure that data is fit for purpose Preparing and running ad-hoc reports for MI data reporting for a variety of stakeholders. What we need from you: Pr evious administration experience, ideally within a Human Resources setting and preferably within Financial Services. Strong interpersonal and communication skills both written and verbal. Ability to use Microsoft Office, Word, Excel, PowerPoint. Experience of using Workday is preferred but not essential. What we would like from you: Willingness to use initiative to add value to the organisation. Outstanding ability to constantly manage conflicting priorities. Strong stakeholder management skills and ability to manage expectations of internal clients. Ability to act with integrity and professionalism at all times to build strong working relationships both internally and externally at all levels. Excellent attention to detail and accuracy even when working under pressure. Ability to operate with discretion and a maintain confidentiality. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
May 01, 2024
Full time
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. Human Resources is currently seeking a versatile and proactive individual to join our team. The HR Coordinator is responsible for supporting the HR team in providing a full suite of HR service to the business. The successful candidate will play a key role in ensuring appropriate procedures are maintained and functioning effectively. This person will also provide support to the UK HR team and work closely with our US specialist HR functions in addition to participating in projects and initiatives as required. This will be a 12-18 month fixed-term contract. What you'll do: HR organisation Acting as first point of contact for employees on general HR queries Providing assistance to employees and managers using our employee self-service applications - Workday and Dayforce Keeping stakeholders updated with new starters and leavers on a regular basis Carrying out the new starter induction sessions on the new starter's first day Management of the HR Inbox - including processing HR letters, reference requests and invoices Creating and maintaining employee files, ensuring consistency and accuracy Maintaining the organisational chart Ensuring HR files are audited as necessary Updating the HR manual for all internal HR processes; Supporting HR processes such as the annual performance and compensation reviews; Managing selected sickness cases Minute taking for Employee Relations cases Maintaining and updating the Employee Handbook Managing the HR intranet site (Sharepoint) Payroll Coordinate the payroll process including: new hires; leavers; changes to benefits (additions/deletions); maternity/paternity; and salary changes; Liaise with the specialist Payroll team in the US Respond to ad-hoc employee payroll queries; Benefits Administration Maintaining and updating employee benefits (season ticket loans, private healthcare, eye care, pension, etc); Liaising with benefit providers and internal benefit teams to ensure employees are enrolled in plans and able to access their benefits Supporting the benefit renewal process. Ensuring up to date information is held on all plans. Resolving any employee queries Learning and Development Assisting employees with course booking/enrollments Tracking costs and managing invoicing Preparing MI reports on all learning activity. HRIS Maintaining and updating of internal systems/ HR data to ensure consistency and accuracy. Adhoc projects with HR systems team to improve system functionality and ensure that data is fit for purpose Preparing and running ad-hoc reports for MI data reporting for a variety of stakeholders. What we need from you: Pr evious administration experience, ideally within a Human Resources setting and preferably within Financial Services. Strong interpersonal and communication skills both written and verbal. Ability to use Microsoft Office, Word, Excel, PowerPoint. Experience of using Workday is preferred but not essential. What we would like from you: Willingness to use initiative to add value to the organisation. Outstanding ability to constantly manage conflicting priorities. Strong stakeholder management skills and ability to manage expectations of internal clients. Ability to act with integrity and professionalism at all times to build strong working relationships both internally and externally at all levels. Excellent attention to detail and accuracy even when working under pressure. Ability to operate with discretion and a maintain confidentiality. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Summary £27,500 up to £37,400 per annum 30 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. We are looking for a Coordinator to join our growing Import Master Data team! Working at the heart of Lidl GB's post-Brexit operations, you'll find our busy and dynamic Import Team. You'll be working with the wider team and suppliers to ensure orders are placed correctly, so that our imported products get on to the shelves in Lidl stores, all around the country. You will also be working closely with internal and international teams as well as external stakeholders such as freight forwarders, and brokers. This is a fast paced, dynamic position where you'll need to be highly organised, have an excellent attention to detail and communicate effectively with a variety of stakeholders. If you thrive in dynamic, exciting, global environments and want to join a great team which values growth and development, this could be the role for you! Please note as per Lidl internal structures the job title for this role is Administrator What you'll do Building and maintaining strong relationships with external stakeholders including customs brokers, freight forwarders and suppliersWorking closely with internal teams such as Customs, Buying and Supply Chain, as well as InternationalSupporting managers to refine business processesUnderstanding the objectives of our operational and project work, their impact on the business and dynamically driving solutions to business-critical issuesSolving problems to key issues proactively and escalating in a timely mannerEvaluating process and systems relating to all aspects of imports What you'll need Keen interest in Imports is essential An understanding of the variety of import processes and documentation is beneficial Strong communication skills with the ability to liaise effectively with colleagues across all levels of the businessGreat team player who works collaboratively with a variety of stakeholdersGood IT skills: Microsoft Offices package (incl. Word and Excel)Self-motivated, proactive and a great can-do attitude Process focused with great attention to detailExcellent organisational skills with the ability to multi-task and prioritise What you'll receive 30 days holiday (pro rata)10% in-store discountSabbaticalEnhanced family leavePension schemePlus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
May 01, 2024
Full time
Summary £27,500 up to £37,400 per annum 30 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. We are looking for a Coordinator to join our growing Import Master Data team! Working at the heart of Lidl GB's post-Brexit operations, you'll find our busy and dynamic Import Team. You'll be working with the wider team and suppliers to ensure orders are placed correctly, so that our imported products get on to the shelves in Lidl stores, all around the country. You will also be working closely with internal and international teams as well as external stakeholders such as freight forwarders, and brokers. This is a fast paced, dynamic position where you'll need to be highly organised, have an excellent attention to detail and communicate effectively with a variety of stakeholders. If you thrive in dynamic, exciting, global environments and want to join a great team which values growth and development, this could be the role for you! Please note as per Lidl internal structures the job title for this role is Administrator What you'll do Building and maintaining strong relationships with external stakeholders including customs brokers, freight forwarders and suppliersWorking closely with internal teams such as Customs, Buying and Supply Chain, as well as InternationalSupporting managers to refine business processesUnderstanding the objectives of our operational and project work, their impact on the business and dynamically driving solutions to business-critical issuesSolving problems to key issues proactively and escalating in a timely mannerEvaluating process and systems relating to all aspects of imports What you'll need Keen interest in Imports is essential An understanding of the variety of import processes and documentation is beneficial Strong communication skills with the ability to liaise effectively with colleagues across all levels of the businessGreat team player who works collaboratively with a variety of stakeholdersGood IT skills: Microsoft Offices package (incl. Word and Excel)Self-motivated, proactive and a great can-do attitude Process focused with great attention to detailExcellent organisational skills with the ability to multi-task and prioritise What you'll receive 30 days holiday (pro rata)10% in-store discountSabbaticalEnhanced family leavePension schemePlus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
About the role In your role as Business Analyst-Business Change (Investment Risk), you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to define the scope of projects in conjunction with business sponsors, analyse requirements and specify operational and technical change across USSIM. As Business Analyst, you will take responsibility for providing business analysis across various projects and BAU initiatives, with involvement in activities throughout the full project lifecycle including process definition, system requirements, testing (functional and technical) and implementation. What you will be doing As a trusted part of the Operations you will be responsible for: Defining the scope of the project, agreeing high level aims with stakeholders Defining detailed business and systems requirements in conjunction with users and developers. Preparing a range of documents and project artefacts as required to suit the task at hand Assessing implementation options, influencing stakeholders to select the most appropriate solution Highlighting the implications of each solution not only in terms of project delivery but also business value and on-going support or effort levels Documenting the current state, proposed outcome and target operating model Provision of updates to the enterprise model (ArchiMate / BPMN 2.0) About you We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Extensive business analysis experience (essential) Technical familiarity and experience writing systems documentation (essential) Strong background in financial services, with specific asset management and pensions sector experience Close involvement with investment risk (essential) and performance (preferred) teams and systems Understanding of common systems testing methodologies and knowing when to apply them (desirable) Prior experience with the following systems and methodologies is preferred: MSCI Risk Manager and/or MSCI BarraOne or equivalent systems (MARS, PORT, APT) Understand how a variety of asset types are priced and constructed Solid SQL experience (Joins, Subqueries, Set Operations, Agg Functions, Window Functions). Intermediate Python skills with focus on Pandas, Numpy and DB connections Know how API's work as well as the ability to Parse JSON Files to flatten the nested structure The ability to create clear and comprehensive Entity-relationship Diagrams (ERDs) to represent database schemas Atlassian products, specifically Jira and Confluence Why join us? How we will reward you Great starting salary Generous annual leave package Access to a high quality pension scheme provided through Universities Superannuation Scheme Supportive people policies (including enhanced occupational sickness pay and family friendly pay) Financial contributions towards your personal development to help you maintain your physical and mental wellbeing Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership Learning and development opportunities to develop your skills, knowledge and talent Employee Volunteer Day's to support the communities where you work and live Cycle to Work Scheme Our culture and values Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them 'front and centre' of what we do. This is embedded through our values: Integrity Collaboration Excellence About us Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023). To find out more, please visit USSIM is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting .
May 01, 2024
Full time
About the role In your role as Business Analyst-Business Change (Investment Risk), you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to define the scope of projects in conjunction with business sponsors, analyse requirements and specify operational and technical change across USSIM. As Business Analyst, you will take responsibility for providing business analysis across various projects and BAU initiatives, with involvement in activities throughout the full project lifecycle including process definition, system requirements, testing (functional and technical) and implementation. What you will be doing As a trusted part of the Operations you will be responsible for: Defining the scope of the project, agreeing high level aims with stakeholders Defining detailed business and systems requirements in conjunction with users and developers. Preparing a range of documents and project artefacts as required to suit the task at hand Assessing implementation options, influencing stakeholders to select the most appropriate solution Highlighting the implications of each solution not only in terms of project delivery but also business value and on-going support or effort levels Documenting the current state, proposed outcome and target operating model Provision of updates to the enterprise model (ArchiMate / BPMN 2.0) About you We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Extensive business analysis experience (essential) Technical familiarity and experience writing systems documentation (essential) Strong background in financial services, with specific asset management and pensions sector experience Close involvement with investment risk (essential) and performance (preferred) teams and systems Understanding of common systems testing methodologies and knowing when to apply them (desirable) Prior experience with the following systems and methodologies is preferred: MSCI Risk Manager and/or MSCI BarraOne or equivalent systems (MARS, PORT, APT) Understand how a variety of asset types are priced and constructed Solid SQL experience (Joins, Subqueries, Set Operations, Agg Functions, Window Functions). Intermediate Python skills with focus on Pandas, Numpy and DB connections Know how API's work as well as the ability to Parse JSON Files to flatten the nested structure The ability to create clear and comprehensive Entity-relationship Diagrams (ERDs) to represent database schemas Atlassian products, specifically Jira and Confluence Why join us? How we will reward you Great starting salary Generous annual leave package Access to a high quality pension scheme provided through Universities Superannuation Scheme Supportive people policies (including enhanced occupational sickness pay and family friendly pay) Financial contributions towards your personal development to help you maintain your physical and mental wellbeing Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership Learning and development opportunities to develop your skills, knowledge and talent Employee Volunteer Day's to support the communities where you work and live Cycle to Work Scheme Our culture and values Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them 'front and centre' of what we do. This is embedded through our values: Integrity Collaboration Excellence About us Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023). To find out more, please visit USSIM is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting .