City Plumbing

Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team. The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team click apply for full job details

The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to click apply for full job details

The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale click apply for full job details

The role: As a Sales Supervisor, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Supervisor role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to click apply for full job details

The Role: As the Head of City Climate, you will lead and scale the City Climate business unit with full P&L accountability, driving the strategic expansion of our air conditioning, refrigeration, and heating proposition from start-up to market leader across commercial and residential sectors. Come and join us as the Head of Climate! You will help establish a premier climate control and click apply for full job details

The Opportunity: At the Highbourne Group, we don't do traditional or slow-moving. We offer an immediate, fast-tracked opportunity where you are given the autonomy to drive your own agenda and challenge the status quo. We are looking for Showroom Sales Managers who act as true "Disruptors." You don't need to be a bathroom expert, we will teach you that click apply for full job details

The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to click apply for full job details

The Opportunity: At the Highbourne Group, we don't do traditional or slow-moving. We offer an immediate, fast-tracked opportunity where you are given the autonomy to drive your own agenda and challenge the status quo. We are looking for Showroom Sales Managers who act as true "Disruptors." You don't need to be a bathroom expert, we will teach you that click apply for full job details

The Opportunity: At the Highbourne Group, we don't do traditional or slow-moving. We offer an immediate, fast-tracked opportunity where you are given the autonomy to drive your own agenda and challenge the status quo. We are looking for Showroom Sales Managers who act as true "Disruptors." You don't need to be a bathroom expert, we will teach you that click apply for full job details

The Role: As a Commercial Sales Coordinator, your mission is to identify, engage, and organise new business opportunities. You will be the central hub of the sales process - using market insights to find prospects and professional outreach to turn them into loyal customers. Be at the Heart of Our New Commercial Venture! City Plumbing is the UK's leading name in domestic plumbing and he click apply for full job details

The Role: At City Plumbing, we know that exceptional leaders come from all backgrounds, bringing unique perspectives and fresh energy. We don't just want you to "fit" our behaviours, we want you to enrich it. We are seeking a dynamic, forward-thinking Regional Trading Director to take direct ownership of a regional footprint of c click apply for full job details

Are you a high-performer who thrives on turning a customer's vision into reality? Do you have a hunger for sales and a desire to be rewarded for your success? If so, we want you to join our team and help us drive sales performance as a Showroom Sales Manager Designate.The role: As a Showroom Sales Manager Designate, you will be the expert who converts a customer's dream bathroom into a reality by mastering our leading product range and providing bespoke solutions. Your ability to identify opportunities and close sales is key to achieving this.This position involves regional coverage, with travel and overnight stays as required. While the map provides a strategic outline, final details may slightly differ.Key Responsibilities: Drive Sales Performance, you'll consistently want to exceed sales, profit targets, and KPIs, including call volumes and profit margins.Provide exceptional service to both trade and retail customers, ensuring their needs are met and expectations exceeded.Look for ways to grow Business by proactively winning new business and building strong, lasting partnerships.Use your expertise to provide bespoke solutions and, ideally, utilise CAD design skills to bring projects to life.You: You will be a high-energy, sales-focused professional who thrives on positive customer experience. You should be a "closer" at heart, someone who is naturally motivated by hitting targets, winning new business, and reaping the rewards of a strong bonus structure. Beyond your sales drive, we need a proactive problem-solver who can build genuine rapport with trade professionals and retail customers alike, ensuring every project is handled with precision and a high level of customer service.Your previous job titles could include Showroom Sales Consultant, Business Development Executive, Assistant Showroom Manager, Account Manager, or Senior Sales Advisor. We also love applications from high-achievers from sectors such as kitchen and bathroom retail, home improvement, or trade distribution who are ready to step into a sales role.Skills and competencies: Sales Driven with a proactive approach to sales with a strong desire to win and grow business.Motivated, self-confident, self-motivated, and hungry for success.Resilient and Tenacious, you're able to handle sales objections with ease.You'll be assisting with sales in numerous branches, so a clean UK Driving Licence is essential.It would be preferred if you have experience in customer-focused environments, sales experience, and a basic knowledge of bathroom products or CAD design skills. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Our business success is built upon four non-negotiable behaviours that guide every decision, from the smallest daily task to the largest strategic initiative: "Make it safe for everyone" means prioritising well-being, ethical conduct, and compliance in all we do. "Be the customer's choice" compels us to deliver unmatched expertise, value, and service, building relationships based on trust. "Create the future" challenges us to be proactive innovators, investing in sustainable solutions and continuous improvement. Finally, "Grow stronger together" signifies our commitment to building high-performing, collaborative teams across functions, recognising that our collective strength is our greatest asset. Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. To ensure the best environment for our team and customers, we may conduct Basic Criminal Record Disclosures. We only perform this check after you've accepted our offer.

Are you ready to step into a high-impact role where your insights directly influence the security and success of a business? We are looking for a dynamic Internal Audit Manager to join the Highbourne Group. This isn't just about ticking boxes; it's about being a s trategic partner, driving transformation, and ensuring we remain the best at what we do click apply for full job details

Are you a natural leader with a passion for delivering a market-leading customer experience? We are looking for a Customer Support Manager. In this pivotal role, you will lead and direct our Customer Service Teams to guarantee best-in-class service and drive sales performance. The role: You will be responsible for implementing standard and bespoke processes that position our business as the preferred partner for spare parts. By managing a high-performing team, you will ensure our customers receive seamless support while helping the business reach its profit targets. Key Responsibilities: Team Leadership: Develop and train a high-performing teamOperational Excellence: Manage performance metrics, quality assurance, and data security standards for potential offshore operations to ensure alignment with onsite objectives. Customer & Sales Drive: Foster strong relationships with our branch network and DHS brands, utilising key performance metrics to continuously improve service delivery. Process Management: Oversee rota scheduling (including out-of-hours and weekend cover) and maintain our ticketing system to ensure every customer opportunity is captured. Continuous Improvement: Define and monitor KPIs and SLAs to enhance the customer journey and support the modernisation of our communication lines. Safety First: Serve as a role model for our 'Stay Safe' culture, coaching colleagues on proper Health & Safety practices. You: To be successful in this role, you will need a strong background in customer service management and the ability to lead diverse teams. Proven ability to lead, coach, and motivate both teams.A passion for delivering an industry-leading customer experience. You can translate customer needs into actionable service improvements and maintain strong relationships with internal brands.Ability to use KPIs and performance metrics to identify trends, address service gaps, and drive sales performance.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to spare parts, DHS provides everything our customers need to get the job done. With over 20,000 products available for next-day delivery via our website, call center, and Leyland trade counter, we are proud to serve both trade and retail sectors.At DHS, we put our people first. We're excited about the future and dedicated to providing our colleagues with the tools they need for a successful, rewarding career.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional c click apply for full job details

Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team. The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team click apply for full job details

Are you ready to step into a high-impact role where your insights directly influence the security and success of a business? We are looking for a dynamic Internal Audit Manager to join the Highbourne Group. This isn't just about ticking boxes; it's about being a s trategic partner, driving transformation, and ensuring we remain the best at what we do click apply for full job details

Come and join us as a Multi Drop Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectationsThe role: As a 3.5 ton Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 tonKey Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: Effective management of the team and resource Setting the standard of a sales orientated cultureDelivering against sales and customer demands while maximising profitabilityMaximising margin and net profit Keeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAbility to interpret and analyse financial and statistical informationYou: As a Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.

Come and join us as a results driven Branch Manager Designate to deliver sales and exceed customer expectations whilst leading a hugely successful branch team. This role will be covering the Somerset area. The Role: As a Branch Manager Designate, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager Designate will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities: Effective management of the team and resource Setting the standard of a sales orientated cultureDelivering against sales and customer demands while maximising profitabilityMaximising margin and net profit Keeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAbility to interpret and analyse financial and statistical informationYou: As a Branch Manager Designate, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.