Membership Administrator Medical & Healthcare - Membership Body Hybrid - 2 days in the London office (Monday and Tuesday ideally), 3 days working from home) Salary £15.38 - £17.58 per hour Start ASAP Our client is a prestigious healthcare membership organisation representing medical professionals across the UK, are now seeking a dedicated and detail-focused Membership Administrator to join their supportive team. The Role The Membership Administrator will be at the heart of the organisation's member services, ensuring that medical professionals receive prompt, accurate, and courteous support throughout their membership journey. You will also play a key role in supporting internal committees-coordinating meetings, distributing documentation, and liaising with members and healthcare leaders involved in governance and standards development. Responsibilities - Respond to membership queries from healthcare professionals via email and phone. - Process new membership applications, renewals, and upgrades using the CRM system. - Maintain accurate and compliant member records in line with data protection regulations. - Coordinate and provide administrative support for internal committees and working groups, including scheduling, agendas, minute-taking, and document circulation. - Act as a point of contact for committee members, ensuring timely communication and follow-ups. - Assist in preparing membership reports and dashboards for the Membership Manager and leadership team. Essential Skills - Previous experience in a membership or administrative support role, ideally within a healthcare or professional membership body. - Experience supporting committees, governance groups, or working groups (e.g., arranging meetings, preparing papers, drafting minutes). - Strong verbal and written communication skills, with confidence interacting with senior professionals and clinicians. - Highly organised, with excellent attention to detail and a proactive approach. - Familiarity with CRM systems - Understanding of GDPR, confidentiality, and professional standards within healthcare settings. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 22, 2025
Full time
Membership Administrator Medical & Healthcare - Membership Body Hybrid - 2 days in the London office (Monday and Tuesday ideally), 3 days working from home) Salary £15.38 - £17.58 per hour Start ASAP Our client is a prestigious healthcare membership organisation representing medical professionals across the UK, are now seeking a dedicated and detail-focused Membership Administrator to join their supportive team. The Role The Membership Administrator will be at the heart of the organisation's member services, ensuring that medical professionals receive prompt, accurate, and courteous support throughout their membership journey. You will also play a key role in supporting internal committees-coordinating meetings, distributing documentation, and liaising with members and healthcare leaders involved in governance and standards development. Responsibilities - Respond to membership queries from healthcare professionals via email and phone. - Process new membership applications, renewals, and upgrades using the CRM system. - Maintain accurate and compliant member records in line with data protection regulations. - Coordinate and provide administrative support for internal committees and working groups, including scheduling, agendas, minute-taking, and document circulation. - Act as a point of contact for committee members, ensuring timely communication and follow-ups. - Assist in preparing membership reports and dashboards for the Membership Manager and leadership team. Essential Skills - Previous experience in a membership or administrative support role, ideally within a healthcare or professional membership body. - Experience supporting committees, governance groups, or working groups (e.g., arranging meetings, preparing papers, drafting minutes). - Strong verbal and written communication skills, with confidence interacting with senior professionals and clinicians. - Highly organised, with excellent attention to detail and a proactive approach. - Familiarity with CRM systems - Understanding of GDPR, confidentiality, and professional standards within healthcare settings. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Head of Membership Trade Association Southwark, Central London - Hybrid Working with Travel around England and Wales Basic Salary Up to £50,000, dependant on experience plus excellent benefits 26 days annual leave, company pension & life insurance and flexible working. Full Time Permanent Role Our client a leading Trade Association based in Southwark, Central London is seeking Head of Membership to join their team. If you ae Head of Membership with proven engagement of members experience working for a similar organisation such as Trade Association, Professional Body, Membership Organisation, Subscription Organisation, Not for Profit, Charity, Engineering, Built Environment, Construction, Property, Building Safety, Real Estate, Housing, Surveying, Planning, Public Sector we would love to hear from you. The Role of Head of Membership Working under the direction of the Executive Director, the postholder will be responsible primarily for developing and delivering membership engagement, recruitment and retention strategy so that the organisation continues to: Deliver excellent support to members Ensure retention of current members Increase recruitment of new members Duties and responsibilities Review current approach to membership engagement, recruitment and retention and devise a strategy to formalise and strengthen our activities in these areas Build and sustain strong working relationships with members at a senior level Identify prospective companies who could become members Build and implement a membership growth strategy, targeting prospective members across the UK, delivering targeted annual growth in all segments Instigate contact and build effective relationships with existing and prospective members at CEO/exec level Communicate the benefits of membership to both existing and potential members Respond to queries about member benefits from potential new members Where appropriate, devise and implement new processes and systems with the aim of making the member experience more effective and efficient Be the voice of the member throughout by creating meaningful feedback loops and building cross functional relationships with other members of the team Design and implement an annual Membership Survey to track success in supporting our members and identify areas for improvement Manage the process of new membership applications and renewals and work with the Finance Director to agree membership rates for new members and get Invitations to Pay issued Manage the administration and logistical elements of member attended meetings, including taking accurate minutes and ensuring actions are allocated to appropriate colleagues Identify opportunities to promote activities and work on behalf of members through channels such as the website, members communications and member resources Person specification - Knowledge and experience Significant experience of growing membership and leading membership services from a similar organisation such as Trade Association, Professional Body, Membership Organisation, Subscription Organisation, Not for Profit, Charity, Engineering, Built Environment, Construction, Property, Building Safety, Real Estate, Housing, Surveying, Planning, Public Sector Experience of developing and improving administrative processes Demonstrable competency in strategic planning and business development Excellent interpersonal, influencing and communication skills at CEO/exec level in members Commercial awareness Experience of managing and developing CRM databases Strong IT skills The role will work closely with the executive team but will require good networking and team-working skills across the whole organisation. Whilst the role is predominantly based in London it will require attendance at events, member meetings and members offices across England and Wales. To apply to this role please send your CV Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 19, 2025
Full time
Head of Membership Trade Association Southwark, Central London - Hybrid Working with Travel around England and Wales Basic Salary Up to £50,000, dependant on experience plus excellent benefits 26 days annual leave, company pension & life insurance and flexible working. Full Time Permanent Role Our client a leading Trade Association based in Southwark, Central London is seeking Head of Membership to join their team. If you ae Head of Membership with proven engagement of members experience working for a similar organisation such as Trade Association, Professional Body, Membership Organisation, Subscription Organisation, Not for Profit, Charity, Engineering, Built Environment, Construction, Property, Building Safety, Real Estate, Housing, Surveying, Planning, Public Sector we would love to hear from you. The Role of Head of Membership Working under the direction of the Executive Director, the postholder will be responsible primarily for developing and delivering membership engagement, recruitment and retention strategy so that the organisation continues to: Deliver excellent support to members Ensure retention of current members Increase recruitment of new members Duties and responsibilities Review current approach to membership engagement, recruitment and retention and devise a strategy to formalise and strengthen our activities in these areas Build and sustain strong working relationships with members at a senior level Identify prospective companies who could become members Build and implement a membership growth strategy, targeting prospective members across the UK, delivering targeted annual growth in all segments Instigate contact and build effective relationships with existing and prospective members at CEO/exec level Communicate the benefits of membership to both existing and potential members Respond to queries about member benefits from potential new members Where appropriate, devise and implement new processes and systems with the aim of making the member experience more effective and efficient Be the voice of the member throughout by creating meaningful feedback loops and building cross functional relationships with other members of the team Design and implement an annual Membership Survey to track success in supporting our members and identify areas for improvement Manage the process of new membership applications and renewals and work with the Finance Director to agree membership rates for new members and get Invitations to Pay issued Manage the administration and logistical elements of member attended meetings, including taking accurate minutes and ensuring actions are allocated to appropriate colleagues Identify opportunities to promote activities and work on behalf of members through channels such as the website, members communications and member resources Person specification - Knowledge and experience Significant experience of growing membership and leading membership services from a similar organisation such as Trade Association, Professional Body, Membership Organisation, Subscription Organisation, Not for Profit, Charity, Engineering, Built Environment, Construction, Property, Building Safety, Real Estate, Housing, Surveying, Planning, Public Sector Experience of developing and improving administrative processes Demonstrable competency in strategic planning and business development Excellent interpersonal, influencing and communication skills at CEO/exec level in members Commercial awareness Experience of managing and developing CRM databases Strong IT skills The role will work closely with the executive team but will require good networking and team-working skills across the whole organisation. Whilst the role is predominantly based in London it will require attendance at events, member meetings and members offices across England and Wales. To apply to this role please send your CV Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Receptionist and Administration Assistant Barristers Chambers London Office Based Basic Salary £30,000 - £32,000 dependant on experience plus excellent benefits Full Time, Permanent Our client, a leading London barristers chambers is now recruiting a receptionist and administration assistant to provide welcoming front-of-house experience and administrative supportfor our wider marketing, office administration and leadership teams. You will be joining a thriving friendly and supportive chambers. The Key Responsibilities Reception Welcome and greet visitorsto chambers, providing refreshments as required. Answer incomingcalls and directing them appropriately and/ortaking accurate messages. Organise cateringfor meetings and events as required. Ensure receptionand meeting rooms are well always maintained and presentable. Maintain stock levels in kitchen areas. Reporting of maintenance issuesto Head of Administration. Administration Monitor regulatory compliance for chambers, includingmonitoring and communicating renewal deadlines. Administeringthe mini pupillageand pupillage scheme,including application processing and communication. Assisting with the administration and being the point of contact for the PEBA Mentorship Programme. Assist with diary management for the CEO and widerstaff team. Produce new memberand new staff induction packs. Assisting with draftingand formatting documents. Input data and produceof Carbon Footprint Reports using the Achille Management tool. Assist in the coordination and delivery of internal and external events(e.g. RSVPs, setting up, assembling delegate packs and badges, ticketing). Maintain and update the internaldatabase and assist with websitecontent updates. Manage webinars, ensuringsmooth delivery and user experience. Assisting with diarymanagement. Skills and experience Essential Positive and proactive approach. Professional, friendly,and helpful communication skills. Strong organization skills with attentionto detail. Proficiency in Microsoft Office(including Outlook, Word, Excel, Teams). Accurate writingability. Ability to multitask and prioritise workload. Desirable Lex case management system Canva and other designsoftware A professional services environment To apply to this role please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 17, 2025
Full time
Receptionist and Administration Assistant Barristers Chambers London Office Based Basic Salary £30,000 - £32,000 dependant on experience plus excellent benefits Full Time, Permanent Our client, a leading London barristers chambers is now recruiting a receptionist and administration assistant to provide welcoming front-of-house experience and administrative supportfor our wider marketing, office administration and leadership teams. You will be joining a thriving friendly and supportive chambers. The Key Responsibilities Reception Welcome and greet visitorsto chambers, providing refreshments as required. Answer incomingcalls and directing them appropriately and/ortaking accurate messages. Organise cateringfor meetings and events as required. Ensure receptionand meeting rooms are well always maintained and presentable. Maintain stock levels in kitchen areas. Reporting of maintenance issuesto Head of Administration. Administration Monitor regulatory compliance for chambers, includingmonitoring and communicating renewal deadlines. Administeringthe mini pupillageand pupillage scheme,including application processing and communication. Assisting with the administration and being the point of contact for the PEBA Mentorship Programme. Assist with diary management for the CEO and widerstaff team. Produce new memberand new staff induction packs. Assisting with draftingand formatting documents. Input data and produceof Carbon Footprint Reports using the Achille Management tool. Assist in the coordination and delivery of internal and external events(e.g. RSVPs, setting up, assembling delegate packs and badges, ticketing). Maintain and update the internaldatabase and assist with websitecontent updates. Manage webinars, ensuringsmooth delivery and user experience. Assisting with diarymanagement. Skills and experience Essential Positive and proactive approach. Professional, friendly,and helpful communication skills. Strong organization skills with attentionto detail. Proficiency in Microsoft Office(including Outlook, Word, Excel, Teams). Accurate writingability. Ability to multitask and prioritise workload. Desirable Lex case management system Canva and other designsoftware A professional services environment To apply to this role please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Senior Membership Administrator Membership Organisation Coventry-based Office: Mon-Thurs WFH: Fridays £30,000 per annum 12-Month Maternity Cover Start Date: 4th August 2025 Are you a highly organised, people-focused professional with strong leadership experience and a passion for delivering exceptional membership services? We are seeking a Senior Membership Administrator for a 12-month maternity cover role to oversee the membership offering. The Role You'll play a central role in delivering first-class service to members, leading the Membership Administrator, and driving operational excellence across key membership functions. This is a varied and rewarding position offering the opportunity to engage with senior stakeholders, manage high-quality communications, and maintain vital systems. Key Responsibilities Supervising and coaching a Membership Administrator Acting as first point of contact for member queries Managing onboarding for new and associate members Leading internal systems and platforms (CRM, CMS, IT liaison, website updates) Supporting communications, member benefits, and committee liaison Coordinating staff onboarding, health & safety, and wellbeing initiatives Managing data integrity, directories, and CRM updates Supporting leadership with member presentations and reports Helping deliver a high standard of administration across the team Person Specification Minimum 5 years' administrative experience Strong leadership and communication skills Proven ability to manage systems (CRM, CMS), with excellent IT literacy Attention to detail and a natural drive for process improvement Customer-first mindset and professional telephone manner Basic HTML knowledge desirable A team player with a hands-on, "can-do" attitude To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 13, 2025
Full time
Senior Membership Administrator Membership Organisation Coventry-based Office: Mon-Thurs WFH: Fridays £30,000 per annum 12-Month Maternity Cover Start Date: 4th August 2025 Are you a highly organised, people-focused professional with strong leadership experience and a passion for delivering exceptional membership services? We are seeking a Senior Membership Administrator for a 12-month maternity cover role to oversee the membership offering. The Role You'll play a central role in delivering first-class service to members, leading the Membership Administrator, and driving operational excellence across key membership functions. This is a varied and rewarding position offering the opportunity to engage with senior stakeholders, manage high-quality communications, and maintain vital systems. Key Responsibilities Supervising and coaching a Membership Administrator Acting as first point of contact for member queries Managing onboarding for new and associate members Leading internal systems and platforms (CRM, CMS, IT liaison, website updates) Supporting communications, member benefits, and committee liaison Coordinating staff onboarding, health & safety, and wellbeing initiatives Managing data integrity, directories, and CRM updates Supporting leadership with member presentations and reports Helping deliver a high standard of administration across the team Person Specification Minimum 5 years' administrative experience Strong leadership and communication skills Proven ability to manage systems (CRM, CMS), with excellent IT literacy Attention to detail and a natural drive for process improvement Customer-first mindset and professional telephone manner Basic HTML knowledge desirable A team player with a hands-on, "can-do" attitude To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Call Centre Representative Location: Office-based in Canary Wharf, Central London during the first year. Hybrid working: Flexible/hybrid working arrangements available after the first year. Basic Salary £31,726 plus benefits - Annual leave 22 days plus Bank Holidays, Private medical insurance (currently with BUPA) - benefit in kind, Season ticket loan scheme, Enhanced Maternity and paternity pay, Contributory Pension Scheme (Employee 3 -5%, Employer currently 5 - 12% dependant on age): Life cover benefits also apply if member of pension scheme, Company sick pay (after 3 months service) = 13 weeks, Group Income protection insurance applies after 2 years continuous service, Ride to work scheme, Employee assistance programme, Holiday purchase scheme (up to 5 days) Full Time, Permanent Customer Service, Contact Centre, Membership, Inbound Calls, Expert Advice experience is essential Our client is a not-for-profit, member-owned entity dedicated to supporting healthcare professionals across the United Kingdom. They are currently looking for Call Centre Representative Overview They are looking for exceptional individuals to join their high performing contact centre, providing expert support to members of the medical and dental professions. Their members range from medical students just beginning their careers to senior consultants, and they expect an efficient, accurate and professional service that is also warm and empathetic. Essential Criteria Excellent verbal and written communication skills, including accurate grammar and spelling The ability to absorb, retain and apply complex information - an excellent memory is essential High levels of emotional intelligence and the ability to demonstrate empathy, tact and professionalism in all interactions Exceptional listening skills and focus, demonstrating the ability to quickly understand and respond to member needs High attention to detail and a commitment to accuracy Strong problem solving and critical thinking skills Resilience and the ability to work under pressure Self-motivated with a strong work ethic and a commitment to self-development A team player who contributes positively to a supportive and collaborative culture. Open to feedback and a willingness to learn A genuine interest in supporting the UK medical and dental professions. Ability to work in a professional, structured environment, with professional behaviour and conduct To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 05, 2025
Full time
Call Centre Representative Location: Office-based in Canary Wharf, Central London during the first year. Hybrid working: Flexible/hybrid working arrangements available after the first year. Basic Salary £31,726 plus benefits - Annual leave 22 days plus Bank Holidays, Private medical insurance (currently with BUPA) - benefit in kind, Season ticket loan scheme, Enhanced Maternity and paternity pay, Contributory Pension Scheme (Employee 3 -5%, Employer currently 5 - 12% dependant on age): Life cover benefits also apply if member of pension scheme, Company sick pay (after 3 months service) = 13 weeks, Group Income protection insurance applies after 2 years continuous service, Ride to work scheme, Employee assistance programme, Holiday purchase scheme (up to 5 days) Full Time, Permanent Customer Service, Contact Centre, Membership, Inbound Calls, Expert Advice experience is essential Our client is a not-for-profit, member-owned entity dedicated to supporting healthcare professionals across the United Kingdom. They are currently looking for Call Centre Representative Overview They are looking for exceptional individuals to join their high performing contact centre, providing expert support to members of the medical and dental professions. Their members range from medical students just beginning their careers to senior consultants, and they expect an efficient, accurate and professional service that is also warm and empathetic. Essential Criteria Excellent verbal and written communication skills, including accurate grammar and spelling The ability to absorb, retain and apply complex information - an excellent memory is essential High levels of emotional intelligence and the ability to demonstrate empathy, tact and professionalism in all interactions Exceptional listening skills and focus, demonstrating the ability to quickly understand and respond to member needs High attention to detail and a commitment to accuracy Strong problem solving and critical thinking skills Resilience and the ability to work under pressure Self-motivated with a strong work ethic and a commitment to self-development A team player who contributes positively to a supportive and collaborative culture. Open to feedback and a willingness to learn A genuine interest in supporting the UK medical and dental professions. Ability to work in a professional, structured environment, with professional behaviour and conduct To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Claims Advisor Location: Office-based in Canary Wharf, Central London during the first year. Hybrid working: Flexible/hybrid working arrangements available after the first year. Basic Salary £31,726 plus benefits - Annual leave 22 days plus Bank Holidays, Private medical insurance (currently with BUPA) - benefit in kind, Season ticket loan scheme, Enhanced Maternity and paternity pay, Contributory Pension Scheme (Employee 3 -5%, Employer currently 5 - 12% dependant on age): Life cover benefits also apply if member of pension scheme, Company sick pay (after 3 months service) = 13 weeks, Group Income protection insurance applies after 2 years continuous service, Ride to work scheme, Employee assistance programme, Holiday purchase scheme (up to 5 days) Full Time, Permanent Customer Service, Contact Centre, Membership, Inbound Calls, Expert Advice experience is essential Our client is a not-for-profit, member-owned entity dedicated to supporting healthcare professionals across the United Kingdom. They are currently looking for Claims Advisor. Overview They are looking for exceptional individuals to join their high performing contact centre, providing expert support to members of the medical and dental professions. Their members range from medical students just beginning their careers to senior consultants, and they expect an efficient, accurate and professional service that is also warm and empathetic. Essential Criteria Excellent verbal and written communication skills, including accurate grammar and spelling The ability to absorb, retain and apply complex information - an excellent memory is essential High levels of emotional intelligence and the ability to demonstrate empathy, tact and professionalism in all interactions Exceptional listening skills and focus, demonstrating the ability to quickly understand and respond to member needs High attention to detail and a commitment to accuracy Strong problem solving and critical thinking skills Resilience and the ability to work under pressure Self-motivated with a strong work ethic and a commitment to self-development A team player who contributes positively to a supportive and collaborative culture. Open to feedback and a willingness to learn A genuine interest in supporting the UK medical and dental professions. Ability to work in a professional, structured environment, with professional behaviour and conduct To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 05, 2025
Full time
Claims Advisor Location: Office-based in Canary Wharf, Central London during the first year. Hybrid working: Flexible/hybrid working arrangements available after the first year. Basic Salary £31,726 plus benefits - Annual leave 22 days plus Bank Holidays, Private medical insurance (currently with BUPA) - benefit in kind, Season ticket loan scheme, Enhanced Maternity and paternity pay, Contributory Pension Scheme (Employee 3 -5%, Employer currently 5 - 12% dependant on age): Life cover benefits also apply if member of pension scheme, Company sick pay (after 3 months service) = 13 weeks, Group Income protection insurance applies after 2 years continuous service, Ride to work scheme, Employee assistance programme, Holiday purchase scheme (up to 5 days) Full Time, Permanent Customer Service, Contact Centre, Membership, Inbound Calls, Expert Advice experience is essential Our client is a not-for-profit, member-owned entity dedicated to supporting healthcare professionals across the United Kingdom. They are currently looking for Claims Advisor. Overview They are looking for exceptional individuals to join their high performing contact centre, providing expert support to members of the medical and dental professions. Their members range from medical students just beginning their careers to senior consultants, and they expect an efficient, accurate and professional service that is also warm and empathetic. Essential Criteria Excellent verbal and written communication skills, including accurate grammar and spelling The ability to absorb, retain and apply complex information - an excellent memory is essential High levels of emotional intelligence and the ability to demonstrate empathy, tact and professionalism in all interactions Exceptional listening skills and focus, demonstrating the ability to quickly understand and respond to member needs High attention to detail and a commitment to accuracy Strong problem solving and critical thinking skills Resilience and the ability to work under pressure Self-motivated with a strong work ethic and a commitment to self-development A team player who contributes positively to a supportive and collaborative culture. Open to feedback and a willingness to learn A genuine interest in supporting the UK medical and dental professions. Ability to work in a professional, structured environment, with professional behaviour and conduct To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Membership Relationship Executive Financial Services Membership Body Hybrid Working Model Flexible - City of London Offices Basic Salary £40,000-£42,000 with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPD Permanent Role, Full Time If you have either membership experience or account management experience working within the financial services sector, we would love to hear from you - Banking, Private Equity, Lending, Payments, Venture Capitalist, Investment Firms, Fintech etc. Our client a leading, reputable and well-regarded Financial Services Membership Body is currently recruiting for a Membership Relationship Executive to support the membership team. To engage with internal and external stakeholders to support the retention, acquisition and growth objectives of the Membership team by servicing and growing a portfolio of member accounts; articulating the value of membership and working to ensure member firms are engaged as appropriate. Duties and Responsibilities To deliver the Member Relations account management strategy in line with engagement and retention targets across the breadth of the organisation To retain a portfolio of the existing membership by working with internal stakeholders to articulate the value of membership externally To broaden and deepen member engagement and communicate the value proposition effectively to the member base Work to ensure the membership body value proposition remains accessible and relevant To track member activity including involvement in policy, training and event engagement in order to keep a 'helicopter view' of each member's interaction To create and maintain engagement plans to meet team objectives Undertaking varied analysis on the member base to identify opportunity/risk with regards to membership growth and engagement To identify and act upon additional opportunities for upselling/attracting new members where appropriate Support management of the member inbox in a timely manner fielding queries to the wider team where appropriate Track and record all member engagement via CRM, championing the use of system to other stakeholders encouraging the recording of all member value Represent and champion the membership voice in internal discussions Support the wider team to build out value propositions for different member segments Qualifications, Experience & Attributes Required A degree or other equivalent, relevant qualification or experience. Capable of interacting with members and articulating the membership value proposition An interest in financial services and the brand and product An analytical mindset, interested in a broader understanding of the member base Ability to liaise with a breadth of internal stakeholders across functions Microsoft Office competency (Excel, Powerpoint and Outlook) Excellent verbal and written communication skills To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Sep 20, 2022
Full time
Membership Relationship Executive Financial Services Membership Body Hybrid Working Model Flexible - City of London Offices Basic Salary £40,000-£42,000 with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPD Permanent Role, Full Time If you have either membership experience or account management experience working within the financial services sector, we would love to hear from you - Banking, Private Equity, Lending, Payments, Venture Capitalist, Investment Firms, Fintech etc. Our client a leading, reputable and well-regarded Financial Services Membership Body is currently recruiting for a Membership Relationship Executive to support the membership team. To engage with internal and external stakeholders to support the retention, acquisition and growth objectives of the Membership team by servicing and growing a portfolio of member accounts; articulating the value of membership and working to ensure member firms are engaged as appropriate. Duties and Responsibilities To deliver the Member Relations account management strategy in line with engagement and retention targets across the breadth of the organisation To retain a portfolio of the existing membership by working with internal stakeholders to articulate the value of membership externally To broaden and deepen member engagement and communicate the value proposition effectively to the member base Work to ensure the membership body value proposition remains accessible and relevant To track member activity including involvement in policy, training and event engagement in order to keep a 'helicopter view' of each member's interaction To create and maintain engagement plans to meet team objectives Undertaking varied analysis on the member base to identify opportunity/risk with regards to membership growth and engagement To identify and act upon additional opportunities for upselling/attracting new members where appropriate Support management of the member inbox in a timely manner fielding queries to the wider team where appropriate Track and record all member engagement via CRM, championing the use of system to other stakeholders encouraging the recording of all member value Represent and champion the membership voice in internal discussions Support the wider team to build out value propositions for different member segments Qualifications, Experience & Attributes Required A degree or other equivalent, relevant qualification or experience. Capable of interacting with members and articulating the membership value proposition An interest in financial services and the brand and product An analytical mindset, interested in a broader understanding of the member base Ability to liaise with a breadth of internal stakeholders across functions Microsoft Office competency (Excel, Powerpoint and Outlook) Excellent verbal and written communication skills To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Diversity, Equity and Inclusion Manager Professional Membership Body Home Based Remote UK Wide with some infrequent travel to London office Basic Salary £52,774 with excellent benefits Life assurance plan, Pension scheme with 8% employer's contribution, 26 days annual leave plus bank holidays, Private healthcare care (BUPA) option, Health screening, Interest free season ticket loan, Cycle to work scheme, Employee performance recognition Full Time, 18 Month Fixed Term Contract My client a reputable and established professional membership body is currently searching for a Diversity, Equity and Inclusion Manager can be based from home remote with some infrequent travel to their London office. The Role of Diversity, Equity and Inclusion Manager The Diversity, Equity and Inclusion Manager is responsible for providing expert knowledge and advice across the institute to assist with the implementation of the DEI strategy, which was launched in January 2022. The role will be the central point of technical expertise in this area and will advise on actions the institute should be taking to embed the strategy into the operating model. Principal Accountabilities Support the implementation of the institute's DEI strategy and ensure there is a wider understanding of the strategy across the organisation and the membership Provide and coordinate DEI advocacy across the institute to promote opportunities for leading DEI activities Keep up-to-date and advise on leading practices in DEI Work with other organisations and professional bodies to support, learn and develop DEI best practices across the institute Partner with the institute communications colleagues to ensure consistency in internal and external DEI messaging and activity Work closely with the Global Partnerships Lead on the DEI strategy and leading practices relating to the institute key employers Serve as institute liaison on other initiatives, including but not limited to the Diversity Project, Progress Together and the Financial Services Skills Commission Person Specification Experience of working in the DEI arena with exposure to a wide range of leading practices, ideologies, and skills Experience of implementing a DEI strategy or action plan Ability to produce DEI-related content for internal and external purposes Self-motivated with ability to work on own initiative Strong stakeholder management skills Credible at presenting and interacting at a senior level Demonstrable enthusiasm and passion for the DEI agenda with a progressive mindset to drive and deliver exceptional results Excellent communication and facilitation skills Strong data analysis skills with experience of developing action plans Professional qualification in HR or DEI desirable To apply to this role Diversity, Equity and Inclusion Manager please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Sep 20, 2022
Full time
Diversity, Equity and Inclusion Manager Professional Membership Body Home Based Remote UK Wide with some infrequent travel to London office Basic Salary £52,774 with excellent benefits Life assurance plan, Pension scheme with 8% employer's contribution, 26 days annual leave plus bank holidays, Private healthcare care (BUPA) option, Health screening, Interest free season ticket loan, Cycle to work scheme, Employee performance recognition Full Time, 18 Month Fixed Term Contract My client a reputable and established professional membership body is currently searching for a Diversity, Equity and Inclusion Manager can be based from home remote with some infrequent travel to their London office. The Role of Diversity, Equity and Inclusion Manager The Diversity, Equity and Inclusion Manager is responsible for providing expert knowledge and advice across the institute to assist with the implementation of the DEI strategy, which was launched in January 2022. The role will be the central point of technical expertise in this area and will advise on actions the institute should be taking to embed the strategy into the operating model. Principal Accountabilities Support the implementation of the institute's DEI strategy and ensure there is a wider understanding of the strategy across the organisation and the membership Provide and coordinate DEI advocacy across the institute to promote opportunities for leading DEI activities Keep up-to-date and advise on leading practices in DEI Work with other organisations and professional bodies to support, learn and develop DEI best practices across the institute Partner with the institute communications colleagues to ensure consistency in internal and external DEI messaging and activity Work closely with the Global Partnerships Lead on the DEI strategy and leading practices relating to the institute key employers Serve as institute liaison on other initiatives, including but not limited to the Diversity Project, Progress Together and the Financial Services Skills Commission Person Specification Experience of working in the DEI arena with exposure to a wide range of leading practices, ideologies, and skills Experience of implementing a DEI strategy or action plan Ability to produce DEI-related content for internal and external purposes Self-motivated with ability to work on own initiative Strong stakeholder management skills Credible at presenting and interacting at a senior level Demonstrable enthusiasm and passion for the DEI agenda with a progressive mindset to drive and deliver exceptional results Excellent communication and facilitation skills Strong data analysis skills with experience of developing action plans Professional qualification in HR or DEI desirable To apply to this role Diversity, Equity and Inclusion Manager please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Public Affairs Manager UK Professional Trade Body Basic Salary Up to 50,000 inclusive of Bonus plus a range of excellent benefits including 4 x Salary Life Cover, 6% employer pension when employee pays 3.2%, BUPA and 25 Days Holiday 3 Days Home, 2 Days Office Central London Full Time, Permanent My client a leading and reputable UK professional trade body is currently recruiting for a Public Affairs Manager. You will work from home with 2 days in the London office on Tuesday and Wednesdays from Summer of 2022. Who are we looking for? To do the job you will need to have excellent academics, proven experience in working in politics and in a public affairs role for another appropriate organisation. You must be confident that you will be able to approach and gather information from senior representatives of our members, draft responses to consultations, calls for evidence and similar papers on their behalf, and work with people in similar roles to you in other trade associations. You will also need to be capable of dealing with politicians and other policy makers. In summary, you will: take the lead on all public affairs matters for the institute, including strategy; keep up to date with all relevant public affairs issues that may affect our members; form a view as to which public affairs issues the institute should and should not become involved with; form working groups with relevant member-agencies in order to properly consult on public affairs issues with our membership; draft responses to consultations, calls for evidence and other policy papers write accurate, informative help notes for member-agencies on relevant changes in legislation and regulation and pressures on the industry; prepare and give presentations to members; engage with politicians and other policy makers; and ensure our members know that they are supported in the public affairs arena. Experience and Qualifications Required excellent academics, including a relevant degree such as politics; experience gained in a public affairs role; political awareness and knowledge of parliamentary procedure; experience of engaging with Members of both Houses of Parliament and\/or with Government; knowledge of the UK regulatory environment knowledge of public affairs practices and techniques; ability to plan, execute, and evaluate public affairs projects; strong organisational skills to ensure that all matters are dealt with on time; and forensic attention to detail. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Dec 06, 2021
Full time
Public Affairs Manager UK Professional Trade Body Basic Salary Up to 50,000 inclusive of Bonus plus a range of excellent benefits including 4 x Salary Life Cover, 6% employer pension when employee pays 3.2%, BUPA and 25 Days Holiday 3 Days Home, 2 Days Office Central London Full Time, Permanent My client a leading and reputable UK professional trade body is currently recruiting for a Public Affairs Manager. You will work from home with 2 days in the London office on Tuesday and Wednesdays from Summer of 2022. Who are we looking for? To do the job you will need to have excellent academics, proven experience in working in politics and in a public affairs role for another appropriate organisation. You must be confident that you will be able to approach and gather information from senior representatives of our members, draft responses to consultations, calls for evidence and similar papers on their behalf, and work with people in similar roles to you in other trade associations. You will also need to be capable of dealing with politicians and other policy makers. In summary, you will: take the lead on all public affairs matters for the institute, including strategy; keep up to date with all relevant public affairs issues that may affect our members; form a view as to which public affairs issues the institute should and should not become involved with; form working groups with relevant member-agencies in order to properly consult on public affairs issues with our membership; draft responses to consultations, calls for evidence and other policy papers write accurate, informative help notes for member-agencies on relevant changes in legislation and regulation and pressures on the industry; prepare and give presentations to members; engage with politicians and other policy makers; and ensure our members know that they are supported in the public affairs arena. Experience and Qualifications Required excellent academics, including a relevant degree such as politics; experience gained in a public affairs role; political awareness and knowledge of parliamentary procedure; experience of engaging with Members of both Houses of Parliament and\/or with Government; knowledge of the UK regulatory environment knowledge of public affairs practices and techniques; ability to plan, execute, and evaluate public affairs projects; strong organisational skills to ensure that all matters are dealt with on time; and forensic attention to detail. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Membership Specialist Membership Body Home Based London and South East Basic Salary 25,200 Permanent, Full Time My client a membership body is currently recruiting for a Membership Specialist. Main Purpose of the Role To be a responsible member of our Membership Team who provide front line service for customer enquiries and responsible primarily for administration of the membership register through the efficient processing of admissions, exits and renewals utilising customer service skills to provide a professional and modern service. Responsibility for capturing essential data and processing associated transactions. Person Specification Essential Customer service experience and excellent customer services skills. Experience of working in a membership environment. Experience of updating and maintaining a membership database system Well developed IT skills, particularly in Microsoft Word, Excel and Outlook. Excellent communication skills, both written and verbal, and the ability to produce accurate correspondence, documents and reports. Highly organised individual with acute eye for detail. Team player with proven ability to work on own initiative. Ability to work in a flexible manner and experience of working effectively as a member of a small team. Excellent interpersonal skills Effective problem solving and analytical skills. Proven commitment to diversity and equalities and ability to put this into practice. Ability to work under pressure during busy periods and meeting strict deadlines Desirable Knowledge and experience of using Salesforce Proven track record of meeting targets. Demonstrable experience in sales\/recruitment of customers. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Dec 06, 2021
Full time
Membership Specialist Membership Body Home Based London and South East Basic Salary 25,200 Permanent, Full Time My client a membership body is currently recruiting for a Membership Specialist. Main Purpose of the Role To be a responsible member of our Membership Team who provide front line service for customer enquiries and responsible primarily for administration of the membership register through the efficient processing of admissions, exits and renewals utilising customer service skills to provide a professional and modern service. Responsibility for capturing essential data and processing associated transactions. Person Specification Essential Customer service experience and excellent customer services skills. Experience of working in a membership environment. Experience of updating and maintaining a membership database system Well developed IT skills, particularly in Microsoft Word, Excel and Outlook. Excellent communication skills, both written and verbal, and the ability to produce accurate correspondence, documents and reports. Highly organised individual with acute eye for detail. Team player with proven ability to work on own initiative. Ability to work in a flexible manner and experience of working effectively as a member of a small team. Excellent interpersonal skills Effective problem solving and analytical skills. Proven commitment to diversity and equalities and ability to put this into practice. Ability to work under pressure during busy periods and meeting strict deadlines Desirable Knowledge and experience of using Salesforce Proven track record of meeting targets. Demonstrable experience in sales\/recruitment of customers. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Head of Engagement and Public Affairs Trade Association Basic Salary Up to 60,000 dependant on experience plus a range of excellent benefits Hybrid Working Commutable to Central London Full Time, Permanent Stakeholder Engagement experience with Central Government is a MUST! My client a leading and reputable UK trade association within the technology sector is currently recruiting for a Head of Engagement and Public Affairs to work with their Central Government focused work area. The Role of Head of Engagement and Public Affairs We are looking for a proactive, enthusiastic, and driven individual to run our Central Government Programme, a core pillar of our Public Sector work. This role will give the right candidate opportunities to work with a wide range of senior industry figures and civil servants to help drive public service transformation. This challenging and wide-ranging position provides an opportunity to work with senior level representatives from industry and Government to support the development and implementation of a major programme of work around public sector transformation. The Central Government team covers one of the associations most high-profile and busiest agendas. The role involves helping the association shape and inform Government strategies and policies, as well as working with individual departments and agencies on market engagement activities. The role will require you to deliver against a range of financial and performance targets (including membership growth and retention, income management and the management and development of a team of talented professionals) and to manage a complex workload with competing demands. Person Specification Essential Knowledge Experience of managing relationships with a diverse range of stakeholders and comfortable working with senior individuals in industry Strong interest in Central Government transformation and public sector procurement. A track record of building and maintaining strategic relationships across Government and industry. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Dec 05, 2021
Full time
Head of Engagement and Public Affairs Trade Association Basic Salary Up to 60,000 dependant on experience plus a range of excellent benefits Hybrid Working Commutable to Central London Full Time, Permanent Stakeholder Engagement experience with Central Government is a MUST! My client a leading and reputable UK trade association within the technology sector is currently recruiting for a Head of Engagement and Public Affairs to work with their Central Government focused work area. The Role of Head of Engagement and Public Affairs We are looking for a proactive, enthusiastic, and driven individual to run our Central Government Programme, a core pillar of our Public Sector work. This role will give the right candidate opportunities to work with a wide range of senior industry figures and civil servants to help drive public service transformation. This challenging and wide-ranging position provides an opportunity to work with senior level representatives from industry and Government to support the development and implementation of a major programme of work around public sector transformation. The Central Government team covers one of the associations most high-profile and busiest agendas. The role involves helping the association shape and inform Government strategies and policies, as well as working with individual departments and agencies on market engagement activities. The role will require you to deliver against a range of financial and performance targets (including membership growth and retention, income management and the management and development of a team of talented professionals) and to manage a complex workload with competing demands. Person Specification Essential Knowledge Experience of managing relationships with a diverse range of stakeholders and comfortable working with senior individuals in industry Strong interest in Central Government transformation and public sector procurement. A track record of building and maintaining strategic relationships across Government and industry. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
