Pets Choice Ltd
Blackburn, Lancashire
To drive our growth in ecommerce we are looking for an additional person to join our eCommerce team! In this role, the ecommerce Account Manager will be responsible for driving online sales growth across key ecommerce accounts, including Ocado , Grocery Marketplaces , Pureplay Accounts , and 3rd Party Retailers . You will leverage your expertise in digital sales and account management to build strong relationships, optimise listings, and develop strategies that enhance our online presence and revenue streams. Why join us now? With ambitious growth plans and plenty of exciting projects on the horizon, this is a truly exciting time to join and play a key role in growing our ecommerce business! Responsibilities include: Account Management: Develop and maintain strong relationships with key accounts, including Ocado, major grocery marketplaces (e.g., Tesco, Sainsbury's), 3P and pureplay retailers. Serve as the main point of contact for the above accounts, ensuring smooth day-to-day operations, resolving issues promptly, and exceeding client expectations. Collaborate with internal teams (marketing, operations, supply chain) to align ecommerce initiatives with company objectives and ensure timely and effective execution. Sales Strategy & Planning: Drive the sales within your accounts using all relevant data points available In line with ecommerce strategy you will be creating and executing comprehensive sales plans, including promotional campaigns, seasonal launches, and product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior management on sales trends, account performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they meet platform standards and attract maximum attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfillment and ensure timely delivery to prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this role, we are looking for the following skills and experience: Experience in ecommerce sales, account management, or digital sales within the pet or FMCG industry or related sectors. Proven experience managing key ecommerce accounts (Ocado, grocery marketplaces, pureplay accounts, 3P retailers). Strong understanding of the online retail environment, ecommerce platforms, and digital sales strategies. Familiarity with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with a focus on achieving and exceeding sales targets. Analytical mindset with the ability to use data to inform decision-making. Ability to work independently and as part of a team in a fast-paced environment. Please note, this role is being managed internally by our team of Top Dogs. We kindly ask that all ap-paw-cants apply directly via LinkedIn or through our website, as we are not seeking recruitment agency support at this time.
To drive our growth in ecommerce we are looking for an additional person to join our eCommerce team! In this role, the ecommerce Account Manager will be responsible for driving online sales growth across key ecommerce accounts, including Ocado , Grocery Marketplaces , Pureplay Accounts , and 3rd Party Retailers . You will leverage your expertise in digital sales and account management to build strong relationships, optimise listings, and develop strategies that enhance our online presence and revenue streams. Why join us now? With ambitious growth plans and plenty of exciting projects on the horizon, this is a truly exciting time to join and play a key role in growing our ecommerce business! Responsibilities include: Account Management: Develop and maintain strong relationships with key accounts, including Ocado, major grocery marketplaces (e.g., Tesco, Sainsbury's), 3P and pureplay retailers. Serve as the main point of contact for the above accounts, ensuring smooth day-to-day operations, resolving issues promptly, and exceeding client expectations. Collaborate with internal teams (marketing, operations, supply chain) to align ecommerce initiatives with company objectives and ensure timely and effective execution. Sales Strategy & Planning: Drive the sales within your accounts using all relevant data points available In line with ecommerce strategy you will be creating and executing comprehensive sales plans, including promotional campaigns, seasonal launches, and product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior management on sales trends, account performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they meet platform standards and attract maximum attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfillment and ensure timely delivery to prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this role, we are looking for the following skills and experience: Experience in ecommerce sales, account management, or digital sales within the pet or FMCG industry or related sectors. Proven experience managing key ecommerce accounts (Ocado, grocery marketplaces, pureplay accounts, 3P retailers). Strong understanding of the online retail environment, ecommerce platforms, and digital sales strategies. Familiarity with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with a focus on achieving and exceeding sales targets. Analytical mindset with the ability to use data to inform decision-making. Ability to work independently and as part of a team in a fast-paced environment. Please note, this role is being managed internally by our team of Top Dogs. We kindly ask that all ap-paw-cants apply directly via LinkedIn or through our website, as we are not seeking recruitment agency support at this time.
Pets Choice Ltd
Blackburn, Lancashire
Are you a social-savvy pet lover ready to lead the pack? We're looking for a creative and driven Social Media Manager to take charge of our paid and organic social campaigns across multiple brands and channels! You'll collaborate with our in-house brand and design teams, partner agencies, and business stakeholders to build standout campaigns that connect with our growing audience. We'd love to hear from you if you: Bring creativity, attention to detail, and strong analytical thinking Have experience managing multiple brands and platforms Thrive in a fast-paced environment Are confident working around dogs and other pets Can travel to events, exhibitions, and the occasional pet photoshoot Why join us now? With ambitious growth plans and plenty of exciting projects on the horizon, this is a truly exciting time to join and play a key role in growing brand equity and engagement! Responsibilities will include: Lead the overall strategic plan for organic and paid social, ensuring this aligns with business and brand KPIs. Responsible for setting up, reviewing and evolving processes to improve ways of working and campaign results. Lead and create brand social media plans, collaborating with the brand and shopper teams to ensure integrated campaigns are maximised. Set and manage budgets. Ensure compliance with guidelines and legislative requirements. Community management. Consistent execution of brand guidelines, including tone of voice and campaign guidelines across social media. Deliver best in class assets and work closely with digital and design teams to ensure optimised assets are produced for the social accounts. Craft compelling written content for social media posts across all brands. Ensure the monthly content calendar is delivered on time and to a high standard. Responsible for developing and executing an influencer strategy across social media, aligning this with brand goals & objectives. Identify, establish, and maintain relationships with relevant pet influencers and brand ambassadors to amplify brand presence and reach. Collaborate with the in-house design team to produce high-quality content, including videos, TikToks, and Reels that align with the brands' voice and identity. Monitor, analyse, and report on social media performance using tools like Google Analytics, Meta Insights, and TikTok analytics, and use data to refine strategies and improve results. Stay up-to-date with the latest social media trends, tools, and best practices, and analyse competitor activity to keep content fresh and relevant. Sound interesting? We're looking for the following: Minimum of 3 years' experience working across paid and social channels, preferably within a FMCG business Strategic thinking and organisational skills, with experience of acting with pace. Able to confidently manage multiple projects, channels and brands. Excellent communicator who can quickly build rapport and influence others, building strong relationships with internal and external stakeholders Copywriting skills with a creative flair and a proven ability to adapt and flex your style and approach for the brand and channel. Analytic and reporting skills. Full UK and clean driving license are preferred. Experience of the full Microsoft Office suite and social media platforms, Agorapulse and Upfluence preferred. Experience using Google Analytics and experience using CMS platforms to update web content and product information Please note, this role is being managed internally by our team of Top Dogs. We kindly ask that all ap-paw-cants apply directly via LinkedIn or through our website, as we are not seeking recruitment agency support at this time.
Are you a social-savvy pet lover ready to lead the pack? We're looking for a creative and driven Social Media Manager to take charge of our paid and organic social campaigns across multiple brands and channels! You'll collaborate with our in-house brand and design teams, partner agencies, and business stakeholders to build standout campaigns that connect with our growing audience. We'd love to hear from you if you: Bring creativity, attention to detail, and strong analytical thinking Have experience managing multiple brands and platforms Thrive in a fast-paced environment Are confident working around dogs and other pets Can travel to events, exhibitions, and the occasional pet photoshoot Why join us now? With ambitious growth plans and plenty of exciting projects on the horizon, this is a truly exciting time to join and play a key role in growing brand equity and engagement! Responsibilities will include: Lead the overall strategic plan for organic and paid social, ensuring this aligns with business and brand KPIs. Responsible for setting up, reviewing and evolving processes to improve ways of working and campaign results. Lead and create brand social media plans, collaborating with the brand and shopper teams to ensure integrated campaigns are maximised. Set and manage budgets. Ensure compliance with guidelines and legislative requirements. Community management. Consistent execution of brand guidelines, including tone of voice and campaign guidelines across social media. Deliver best in class assets and work closely with digital and design teams to ensure optimised assets are produced for the social accounts. Craft compelling written content for social media posts across all brands. Ensure the monthly content calendar is delivered on time and to a high standard. Responsible for developing and executing an influencer strategy across social media, aligning this with brand goals & objectives. Identify, establish, and maintain relationships with relevant pet influencers and brand ambassadors to amplify brand presence and reach. Collaborate with the in-house design team to produce high-quality content, including videos, TikToks, and Reels that align with the brands' voice and identity. Monitor, analyse, and report on social media performance using tools like Google Analytics, Meta Insights, and TikTok analytics, and use data to refine strategies and improve results. Stay up-to-date with the latest social media trends, tools, and best practices, and analyse competitor activity to keep content fresh and relevant. Sound interesting? We're looking for the following: Minimum of 3 years' experience working across paid and social channels, preferably within a FMCG business Strategic thinking and organisational skills, with experience of acting with pace. Able to confidently manage multiple projects, channels and brands. Excellent communicator who can quickly build rapport and influence others, building strong relationships with internal and external stakeholders Copywriting skills with a creative flair and a proven ability to adapt and flex your style and approach for the brand and channel. Analytic and reporting skills. Full UK and clean driving license are preferred. Experience of the full Microsoft Office suite and social media platforms, Agorapulse and Upfluence preferred. Experience using Google Analytics and experience using CMS platforms to update web content and product information Please note, this role is being managed internally by our team of Top Dogs. We kindly ask that all ap-paw-cants apply directly via LinkedIn or through our website, as we are not seeking recruitment agency support at this time.