London's Air Ambulance Charity

This is a pivotal role for an experienced digital leader at the heart of London's Air Ambulance Charity's fundraising, marketing and engagement ambitions. You'll own all the digital marketing platforms and channels. You'll lead the delivery of the charity's digital marketing roadmap. The aim is to bring together the website and fundraising platforms, supporter communications/email, organic social, digital content, paid media, analytics, supporter journeys, online experiences and emerging technologies into a cohesive approach that brings measurable engagement, income and impact. Primarily, you'll be responsible for strengthening our existing digital foundations, but also identifying and shaping what comes next. Therefore, this role is ideal for someone who combines translating vision into action with 'hands-on' practical expertise, and who enjoys building, developing and scaling digital delivery. You'll be comfortable moving between setting direction, influencing stakeholders and 'rolling up your sleeves' resolving day-to-day digital challenges, unblocking projects and helping move priority work forward. Relationship building is at the core. You'll work across fundraising, communications, supporter experience and data, as well as frontline clinical and operational teams. You'll also foster critical agency partner relationships. Our benefits Working environment Hybrid working for most roles, with time split between our offices at Mansell Street or The Royal London Hospital and remote working Flexible working arrangements for most roles, with a 35-hour working week (for full-time employees) and core hours of 10:00-16:00 A collaborative culture built around our values: compassionate, courageous and pioneering Access to a variety of learning and development opportunities to support your career growth A commitment to equality, diversity, inclusion and belonging, supported by our employee-led network, All Inclusive . Supporting your wellbeing 27 days of annual leave plus bank holidays (pro rata for part-time employees) Additional office closure between Christmas and New Year, giving you an extra three days leave each year Additional annual leave awarded for long service One day's paid moving leave each year One day's paid volunteering leave each year to support causes that matter to you Compassionate leave Enhanced sick pay, providing up to five weeks full pay in a rolling 12-month period from day one of employment Access to a free and confidential Employee Assistance Programme, offering support for emotional, financial and legal matters, plus a wellbeing app. Supporting your financial wellbeing Generous pension scheme with a 10% employer contribution when you contribute 5% Medicash health cash plan, helping you claim back the cost of everyday healthcare expenses Access to a wide range of employee discounts through sites including Blue Light Card, Health Service Discounts and Perks at Work Season ticket loan Cycle to Work scheme. Supporting your family Enhanced maternity pay, offering company maternity pay at 75% of your annual salary for weeks seven to 26 of maternity leave Life assurance cover equivalent to four times your annual salary.

Context London s Air Ambulance Charity has a small team of pilots who are dedicated to maintaining high standards of aviation in order to deliver our helicopter emergency medical service (HEMS) to the people of London. We have recently changed our fleet to the EC135 T3H; modernising our multi-pilot aviation environment. Day to day, we work closely with the charity s teams including the medical, fire and support staff. All are prepared and rehearsed in their roles and strive to provide the best service possible. We also liaise outside London s Air Ambulance Charity, within the wider air ambulance network and other emergency service communities to ensure safe, efficient operations in line with industry best practice. Our flights are short and mostly within the busy airspace of London to land and deliver clinical teams to scene with safety as our top priority. Where situations allow, once landed and shut down, pilots help clinical crews with logistics and also act as ambassadors for the charity, liaising with the public. About the role We are looking to appoint an experienced HEMS Captain. As a London s Air Ambulance Charity Captain, you ll be responsible for ensuring that flights are operated safely and in accordance with the Operations Manual. You ll be used to establishing a strong team environment which will ensure the team is ready to respond swiftly. You ll be dedicated to maintaining high standards of aviation, striving for continuous improvement and actively working towards standards of excellence. Please note that the successful post-holder will be subject to a Basic Disclosure and Barring Service (DBS) check which will disclose unspent convictions or adult cautions. The successful post-holder will also be subject to obtaining security clearance at RAF Northolt. About the person You ll have experience in HEMS, or an equivalent service, and are able to work within a multi disciplinary team with high levels of accountability in sometimes difficult and challenging conditions. The ideal candidate will work well in a team and demonstrate the ability to learn and improve, participating in regular personal and professional development while demonstrating an active interest in the overall activities of London s Air Ambulance Charity.

Context London s Air Ambulance Charity has a small team of pilots who are dedicated to maintaining high standards of aviation in order to deliver our helicopter emergency medical service (HEMS) to the people of London. We have recently changed our fleet to the EC135 T3H; modernising our multi-pilot aviation environment. Day to day, we work closely with the charity s teams including the medical, fire and support staff. All are prepared and rehearsed in their roles and strive to provide the best service possible. We also liaise outside London s Air Ambulance Charity, within the wider air ambulance network and other emergency service communities to ensure safe, efficient operations in line with industry best practice. Our flights are short and mostly within the busy airspace of London to land and deliver clinical teams to scene with safety as our top priority. Where situations allow, once landed and shut down, pilots help clinical crews with logistics and also act as ambassadors for the charity, liaising with the public. About the role We are looking to appoint an experienced HEMS Captain. As a London s Air Ambulance Charity Captain, you ll be responsible for ensuring that flights are operated safely and in accordance with the Operations Manual. You ll be used to establishing a strong team environment which will ensure the team is ready to respond swiftly. You ll be dedicated to maintaining high standards of aviation, striving for continuous improvement and actively working towards standards of excellence. Please note that the successful post-holder will be subject to a Basic Disclosure and Barring Service (DBS) check which will disclose unspent convictions or adult cautions. The successful post-holder will also be subject to obtaining security clearance at RAF Northolt. About the person You ll have experience in HEMS, or an equivalent service, and are able to work within a multi disciplinary team with high levels of accountability in sometimes difficult and challenging conditions. The ideal candidate will work well in a team and demonstrate the ability to learn and improve, participating in regular personal and professional development while demonstrating an active interest in the overall activities of London s Air Ambulance Charity.