Are you ready to make a difference in a fast-paced environment? A leading company in the FM industry is looking for a Helpdesk Advisor in West Yorkshire. In this role, you'll be the central point of contact for all facilities-related enquiries, ensuring a smooth, safe, and compliant operation across diverse sites. The Role As the Helpdesk Advisor, you ll: • Act as the first point of contact for all FM-related queries via phone, email, and internal systems. • Log, track, and update reactive and planned maintenance requests in the CAFM/helpdesk system. • Prioritise and assign work orders to engineers, contractors, or relevant teams in accordance with SLAs. • Monitor open tickets and follow up to ensure timely completion and quality of service. • Communicate effectively with internal departments, building users, and external contractors. You To be successful in the role of Helpdesk Advisor, you ll bring: • Previous experience in a helpdesk or customer service role experience in facilities management is a plus. • Strong communication skills and a team-oriented approach. • Proficiency with CAFM/helpdesk systems and a solid understanding of service-level agreements. • An organised and proactive demeanor, able to manage multiple tasks effectively. What's in it for you? This role is in a major player within the Facilities Management sector, known for its commitment to service excellence and operational efficiency during all stages of facilities operations. This position offers exciting project involvement within a collaborative team environment. You will gain significant experience in a reputable firm in FM, with a clear project focus. Apply Now To apply for the position of Helpdesk Advisor, click Apply Now and send your CV to Joel Powney. Interviews are taking place now, don t miss your chance to join this exceptional team.
Dec 09, 2025
Full time
Are you ready to make a difference in a fast-paced environment? A leading company in the FM industry is looking for a Helpdesk Advisor in West Yorkshire. In this role, you'll be the central point of contact for all facilities-related enquiries, ensuring a smooth, safe, and compliant operation across diverse sites. The Role As the Helpdesk Advisor, you ll: • Act as the first point of contact for all FM-related queries via phone, email, and internal systems. • Log, track, and update reactive and planned maintenance requests in the CAFM/helpdesk system. • Prioritise and assign work orders to engineers, contractors, or relevant teams in accordance with SLAs. • Monitor open tickets and follow up to ensure timely completion and quality of service. • Communicate effectively with internal departments, building users, and external contractors. You To be successful in the role of Helpdesk Advisor, you ll bring: • Previous experience in a helpdesk or customer service role experience in facilities management is a plus. • Strong communication skills and a team-oriented approach. • Proficiency with CAFM/helpdesk systems and a solid understanding of service-level agreements. • An organised and proactive demeanor, able to manage multiple tasks effectively. What's in it for you? This role is in a major player within the Facilities Management sector, known for its commitment to service excellence and operational efficiency during all stages of facilities operations. This position offers exciting project involvement within a collaborative team environment. You will gain significant experience in a reputable firm in FM, with a clear project focus. Apply Now To apply for the position of Helpdesk Advisor, click Apply Now and send your CV to Joel Powney. Interviews are taking place now, don t miss your chance to join this exceptional team.
Contract Manager Are you looking for an opportunity to grow your skills within a business that prides itself on developing and empowering its people. Boden Group deliver facilities maintenance services and project works to the Ministry of Defence and commercial clients at multiple sites in the South West and South East. We re hiring a proven Contract Manager to provide strategic leadership across a high-profile client contract, ensuring excellence in delivery and commercial growth. We offer: 33 days holiday, inclusive of bank holidays. Option to Buy/Sell up to 5 days holiday per year. Employee rewards platform with discounts on shopping, leisure activities and utilities. Employee assistance program offering free counselling sessions. Employee Wellbeing portal Cycle to Work scheme and more Main duties of the role: Provide strategic leadership of the contract, setting direction aligned with client objectives and organisational goals, and holding the management team accountable for delivery. Act as senior client contact, maintaining trusted relationships, leading review/audit/performance meetings, and proactively managing escalations and sensitive issues. Oversee service delivery performance, compliance, statutory and contractual standards, and implement improvement strategies to manage risk and drive consistent service excellence. Take full commercial ownership including financial targets, budgets, forecasting, commercial variations, proposals and change control, identifying opportunities to improve efficiency and profitability. Promote collaboration across operational, commercial and support teams, sharing lessons learned and best practice to support continuous improvement and innovation. Lead, develop and motivate the management team, driving accountability, talent development, succession planning and high-performance culture. Represent the business at stakeholder meetings, industry events and forums, promoting organisational values and reputation. Required Skills and Abilities: Essential: Proven experience in contract management within FM, estates, or a related sector. Strong commercial and fiscal management skills with a record of delivering successful contract outcomes. Experience managing senior managers or large multi-disciplinary teams. Excellent client-facing skills, with a track record of building and sustaining long-term partnerships. Knowledge of compliance, governance, and risk management in a contract environment. Excellent communication and relationship management skills, able to influence and build trust. Strong organisational skills with the ability to manage competing priorities. Analytical thinker, able to interpret complex information and make informed decisions. Desirable Recognised level 5 qualification or above in Facilities Management, Procurement or Contract Management (CIPS,CMI,ILM,IWFM). NEC3 or NEC4 Contract Management certification. We actively encourage applications from all sections of the community, including carers, care leavers, people with disabilities, those not in education, employment or training (NEETs), and individuals from disadvantaged or underrepresented backgrounds. We recognise the value of a diverse workforce and aim to ensure our recruitment processes are free from bias and discrimination. If you require any adjustments during the recruitment process, please let us know and we will do our best to support you. We look forward to hearing from you!
Dec 09, 2025
Full time
Contract Manager Are you looking for an opportunity to grow your skills within a business that prides itself on developing and empowering its people. Boden Group deliver facilities maintenance services and project works to the Ministry of Defence and commercial clients at multiple sites in the South West and South East. We re hiring a proven Contract Manager to provide strategic leadership across a high-profile client contract, ensuring excellence in delivery and commercial growth. We offer: 33 days holiday, inclusive of bank holidays. Option to Buy/Sell up to 5 days holiday per year. Employee rewards platform with discounts on shopping, leisure activities and utilities. Employee assistance program offering free counselling sessions. Employee Wellbeing portal Cycle to Work scheme and more Main duties of the role: Provide strategic leadership of the contract, setting direction aligned with client objectives and organisational goals, and holding the management team accountable for delivery. Act as senior client contact, maintaining trusted relationships, leading review/audit/performance meetings, and proactively managing escalations and sensitive issues. Oversee service delivery performance, compliance, statutory and contractual standards, and implement improvement strategies to manage risk and drive consistent service excellence. Take full commercial ownership including financial targets, budgets, forecasting, commercial variations, proposals and change control, identifying opportunities to improve efficiency and profitability. Promote collaboration across operational, commercial and support teams, sharing lessons learned and best practice to support continuous improvement and innovation. Lead, develop and motivate the management team, driving accountability, talent development, succession planning and high-performance culture. Represent the business at stakeholder meetings, industry events and forums, promoting organisational values and reputation. Required Skills and Abilities: Essential: Proven experience in contract management within FM, estates, or a related sector. Strong commercial and fiscal management skills with a record of delivering successful contract outcomes. Experience managing senior managers or large multi-disciplinary teams. Excellent client-facing skills, with a track record of building and sustaining long-term partnerships. Knowledge of compliance, governance, and risk management in a contract environment. Excellent communication and relationship management skills, able to influence and build trust. Strong organisational skills with the ability to manage competing priorities. Analytical thinker, able to interpret complex information and make informed decisions. Desirable Recognised level 5 qualification or above in Facilities Management, Procurement or Contract Management (CIPS,CMI,ILM,IWFM). NEC3 or NEC4 Contract Management certification. We actively encourage applications from all sections of the community, including carers, care leavers, people with disabilities, those not in education, employment or training (NEETs), and individuals from disadvantaged or underrepresented backgrounds. We recognise the value of a diverse workforce and aim to ensure our recruitment processes are free from bias and discrimination. If you require any adjustments during the recruitment process, please let us know and we will do our best to support you. We look forward to hearing from you!
Are you ready to implement effective mechanical maintenance in a dynamic healthcare environment? A leading company in the Healthcare industry is seeking a Mechanical Estates Officer in Devon to enhance operational services and contribute to patient care. The Role As the Mechanical Estates Officer, you ll: • Oversee the day-to-day operational management of mechanical services across Trust premises. • Provide technical expertise and specialist advice on mechanical systems and compliance. • Work collaboratively with the Estates Operational Team to ensure high standards of service delivery. • Assist in managing delegated capital works and maintenance requests to improve service efficiency. • Ensure adherence to health and safety regulations and best practices in mechanical operations. You To be successful in the role of Mechanical Estates Officer, you ll bring: • Relevant qualifications in mechanical engineering or building services. • Strong understanding of operational estate management and compliance practices. • Good communication and team-working skills, with an ability to lead and mentor. • Familiarity with relevant statutory regulations and maintenance planning. • A proactive approach to problem-solving and service improvement. What's in it for you? This role is within an established Trust known for delivering safe, high-quality health and social care. It fosters a collaborative and innovative work environment, relying on teamwork to drive excellence in service delivery. Apply Now! To apply for the position of Mechanical Estates Officer, click Apply Now and send your CV to Tom McClay. Interviews are taking place now, so don t miss your chance to join a vital team in the healthcare sector.
Dec 09, 2025
Contractor
Are you ready to implement effective mechanical maintenance in a dynamic healthcare environment? A leading company in the Healthcare industry is seeking a Mechanical Estates Officer in Devon to enhance operational services and contribute to patient care. The Role As the Mechanical Estates Officer, you ll: • Oversee the day-to-day operational management of mechanical services across Trust premises. • Provide technical expertise and specialist advice on mechanical systems and compliance. • Work collaboratively with the Estates Operational Team to ensure high standards of service delivery. • Assist in managing delegated capital works and maintenance requests to improve service efficiency. • Ensure adherence to health and safety regulations and best practices in mechanical operations. You To be successful in the role of Mechanical Estates Officer, you ll bring: • Relevant qualifications in mechanical engineering or building services. • Strong understanding of operational estate management and compliance practices. • Good communication and team-working skills, with an ability to lead and mentor. • Familiarity with relevant statutory regulations and maintenance planning. • A proactive approach to problem-solving and service improvement. What's in it for you? This role is within an established Trust known for delivering safe, high-quality health and social care. It fosters a collaborative and innovative work environment, relying on teamwork to drive excellence in service delivery. Apply Now! To apply for the position of Mechanical Estates Officer, click Apply Now and send your CV to Tom McClay. Interviews are taking place now, so don t miss your chance to join a vital team in the healthcare sector.
Are you looking to manage projects that truly matter? A leading company in the FM industry is hiring a Project Manager in East Riding of Yorkshire, where you will have a critical role in ensuring project success and quality delivery. The Role As the Project Manager, you ll Organise and review works schedules, ensuring effective resource allocation. Communicate with clients, project teams, and contractors to deliver projects as per specifications. Establish quality standards on-site and monitor progress to meet project requirements. Engage in developing strong relationships with clients, ensuring a pathway for future projects. Identify project risks and implement contingency plans to mitigate any issues. You To be successful in the role of Project Manager, you'll have the following skills and experience: Proven experience in project management within the construction sector. Strong communication skills to liaise effectively with diverse stakeholders. Proficient in planning and forecasting resource requirements based on project needs. Knowledge of health, safety, and environmental regulations related to construction. Ability to develop and maintain excellent client relationships. What's in it for you? The company is recognised for its commitment to quality and excellence in the FM industry, with a focus on innovative project delivery and client satisfaction. Apply Now! To apply for the position of Project Manager, click Apply Now and send your CV to Daniel Brown. Interviews are taking place now, don t miss your chance to join.
Dec 08, 2025
Contractor
Are you looking to manage projects that truly matter? A leading company in the FM industry is hiring a Project Manager in East Riding of Yorkshire, where you will have a critical role in ensuring project success and quality delivery. The Role As the Project Manager, you ll Organise and review works schedules, ensuring effective resource allocation. Communicate with clients, project teams, and contractors to deliver projects as per specifications. Establish quality standards on-site and monitor progress to meet project requirements. Engage in developing strong relationships with clients, ensuring a pathway for future projects. Identify project risks and implement contingency plans to mitigate any issues. You To be successful in the role of Project Manager, you'll have the following skills and experience: Proven experience in project management within the construction sector. Strong communication skills to liaise effectively with diverse stakeholders. Proficient in planning and forecasting resource requirements based on project needs. Knowledge of health, safety, and environmental regulations related to construction. Ability to develop and maintain excellent client relationships. What's in it for you? The company is recognised for its commitment to quality and excellence in the FM industry, with a focus on innovative project delivery and client satisfaction. Apply Now! To apply for the position of Project Manager, click Apply Now and send your CV to Daniel Brown. Interviews are taking place now, don t miss your chance to join.
Are you eager to lead technical operations and ensure optimal functionality? A leading company in the Facilities Management industry is seeking a Technical Facilities Manager in London to oversee the management of technical facilities, supporting a vibrant learning and research environment. The Role As the Technical Facilities Manager, you ll: Lead and mentor a team of 15 engineers, fostering a culture of safety and excellence. Manage all planned and reactive maintenance activities across the campus buildings including compliance with health and safety regulations. Oversee small-to-medium engineering projects from inception to delivery, ensuring adherence to budget and timelines. Administer annual engineering budgets and resource allocation for cost-effective operations. Serve as the technical liaison for various departments, facilitating effective communication to minimise disruptions during maintenance. You To be successful in the role of Technical Facilities Manager, you ll bring: Extensive experience in facilities management or engineering disciplines within a campus or large-scale environment. Proven leadership capabilities with a demonstrated ability to develop and manage teams effectively. Strong knowledge of compliance, risk management practices, and health and safety standards. Experience in managing budgets and resource allocations, with a knack for identifying efficiencies. Excellent communication skills to engage with diverse stakeholders and ensure smooth operation. What's in it for you? This leading company in the Facilities Management sector is committed to delivering excellence and innovation across its operations, fostering an environment that aims for continuous improvement and high standards. This contract role is an exciting opportunity to be at the forefront of technical operations within a vibrant university setting. Apply Now! To apply for the position of Technical Facilities Manager, click Apply Now and send your CV to Joel Powney. Interviews are taking place now and don't miss your chance to join.
Dec 08, 2025
Contractor
Are you eager to lead technical operations and ensure optimal functionality? A leading company in the Facilities Management industry is seeking a Technical Facilities Manager in London to oversee the management of technical facilities, supporting a vibrant learning and research environment. The Role As the Technical Facilities Manager, you ll: Lead and mentor a team of 15 engineers, fostering a culture of safety and excellence. Manage all planned and reactive maintenance activities across the campus buildings including compliance with health and safety regulations. Oversee small-to-medium engineering projects from inception to delivery, ensuring adherence to budget and timelines. Administer annual engineering budgets and resource allocation for cost-effective operations. Serve as the technical liaison for various departments, facilitating effective communication to minimise disruptions during maintenance. You To be successful in the role of Technical Facilities Manager, you ll bring: Extensive experience in facilities management or engineering disciplines within a campus or large-scale environment. Proven leadership capabilities with a demonstrated ability to develop and manage teams effectively. Strong knowledge of compliance, risk management practices, and health and safety standards. Experience in managing budgets and resource allocations, with a knack for identifying efficiencies. Excellent communication skills to engage with diverse stakeholders and ensure smooth operation. What's in it for you? This leading company in the Facilities Management sector is committed to delivering excellence and innovation across its operations, fostering an environment that aims for continuous improvement and high standards. This contract role is an exciting opportunity to be at the forefront of technical operations within a vibrant university setting. Apply Now! To apply for the position of Technical Facilities Manager, click Apply Now and send your CV to Joel Powney. Interviews are taking place now and don't miss your chance to join.
