Ronald James

We're working with a fast-growing, product-led SaaS business that's scaling rapidly across global markets. With a strong customer base and an ambitious growth trajectory, the company is investing heavily in its go-to-market function and data capabilities. This is a great opportunity to join a business where you'll have real ownership, visibility, and impact on commercial performance. The Role: We're looking for a commercially minded and detail-oriented Revenue Operations Manager to play a key role in driving data accuracy, insight, and performance across the revenue function. This position sits at the centre of go-to-market operations, working closely with senior leadership and cross-functional teams to support strategic decision-making. You'll also take ownership of the CRM platform, ensuring it enables efficient, scalable processes across the full revenue lifecycle. Key Responsibilities: Own the accuracy and integrity of revenue data Build and maintain real-time dashboards and reporting Deliver regular insights and recommendations to senior stakeholders Analyse pipeline performance, conversion rates, churn, and growth trends Identify risks and opportunities across the revenue funnel Support forecasting and scenario modelling Collaborate with Finance to align CRM and financial reporting Conduct ad hoc analysis to support business decisions Act as system owner for the CRM platform Maintain data hygiene, governance, and user permissions Optimise pipelines, lifecycle stages, and automation workflows Ensure consistent use of data and reporting standards Drive continuous CRM improvements and enhancements Provide training and support to internal teams Partner with Sales to improve pipeline visibility and forecasting Support Marketing with attribution and campaign performance insights Work with Customer teams on renewals, expansion, and retention metrics Collaborate with Finance to improve processes and scalability Contribute to strategic planning with data-driven insights What We're Looking For 2-4+ years in Revenue Operations, Sales Ops, or Business Analytics within a SaaS environment Strong experience managing and optimising a CRM system (HubSpot) Proven ability to work cross-functionally with Sales, Marketing, Finance, and Customer teams Solid understanding of SaaS metrics (ARR, NRR, churn, etc.) Strong analytical mindset with the ability to translate data into actionable insights Advanced Excel / Google Sheets skills Experience building dashboards and reports (CRM or BI tools) Process-driven with strong documentation skills For more information, apply now!