Description A brand-new role. A brand-new challenge. This is a genuinely new position at Butlin's - and a rare chance to shape it from day one. As Supervisor Plus, you'll be the go-to person for your team, the driving force behind great standards, and the difference between a good guest day and an unforgettable one. You'll be hands-on, visible, and trusted to make things happen - coaching your team in the moment, solving problems on the spot, and making sure every guest gets the Butlin's experience they came for. Reporting to: Manager Core base: Accommodation (Mondays and Fridays, our busiest changeover days) Plus: Flexible time across departments the rest of the week, wherever the action needs you most What You'll Be Doing What you'll be doing Leading from the front - keeping your team focused, motivated, and in the right place at the right time Coaching the team to hit key targets, from add-on sales to guest experience scores Owning CAFF audits in accommodation, and relevant audits in whichever department you're supporting Making sure guests always find what they need, when they need it Keeping an eye on NPS and guest feedback, and turning it into real action Championing the Butlin's Values and Leadership Behaviours every day Being the voice that connects Manager plans to team delivery - clearly, consistently, brilliantly Building strong relationships across your resort, other resorts, and central support teams Supporting your people through their whole journey with us - onboarding, development, PDPs, and more Turning every audit and observation into practical, visible improvement Choose your specialism Alongside your Accommodation focus, you'll bring your energy to one of these exciting areas: ️ Supervisor Plus - Buffets Be the face of a warm, welcoming dining experience. You'll champion food safety, keep the bays looking abundant and appealing, work closely with the kitchen on quality and timing, and coach your team to deliver five-star hospitality on every shift. Supervisor Plus - Bars & Shops Bring the energy to our bars and retail spaces. You'll coach the team on sales and service, keep queues moving with sharp, dynamic deployment, nail stock control, and help every venue run exactly to brand standard - while having fun doing it. Supervisor Plus - Restaurants & QSRs Set the tone for a brilliant dining experience from the moment guests sit down. You'll drive upselling on starters, desserts, and drinks, coach confident, natural guest conversations, and make sure every checkback leaves guests feeling looked after. Supervisor Plus - Splash Take the lead in one of our most safety-critical, high-energy environments. You'll bring poolside expertise and a genuine passion for the water, keeping standards high and guests safe while your team delivers a brilliant splash experience. About You About you You're a natural leader who's just as comfortable coaching a team through a busy shift as you are chatting confidently with a guest. You lead by example, you notice the details others miss, and you know how to turn feedback - good or bad - into real improvement. You'll bring: Leadership that gets results - you know how to coach, support, and get the best out of a team, with demonstrable experience in managing performance, coaching, delivering training, and setting the standard through your own behaviour A sharp eye for detail - confident supporting audits and observation-based checks, and turning what you find into action Genuine guest-facing experience - comfortable handling a wide range of guest queries, and confident stepping in when a complaint needs a calm, professional resolution A commercial mindset - a track record of driving sales through promotions, upselling, or new initiatives that support the wider team's objectives Why this role? A brand-new opportunity - help define what great looks like in this role Variety, every week - no two days the same, across accommodation and your chosen specialism Real influence - your coaching and decisions directly shape the guest experience Room to grow - develop your leadership skills across multiple departments and disciplines Flexibility and range - experience working across a multi-skilled team, moving to where guest demand needs you most Brilliant communication - able to connect with people at every level, from your team to senior managers to guests Adaptability under pressure - comfortable juggling multiple priorities and quick to adjust when things change If you're going for Splash , you'll also bring: An NPQL (National Pool Qualification for Lifeguards) or equivalent qualification Previous experience working in a swimming pool environment Strong knowledge of pool safety About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 24, 2026
Full time
Description A brand-new role. A brand-new challenge. This is a genuinely new position at Butlin's - and a rare chance to shape it from day one. As Supervisor Plus, you'll be the go-to person for your team, the driving force behind great standards, and the difference between a good guest day and an unforgettable one. You'll be hands-on, visible, and trusted to make things happen - coaching your team in the moment, solving problems on the spot, and making sure every guest gets the Butlin's experience they came for. Reporting to: Manager Core base: Accommodation (Mondays and Fridays, our busiest changeover days) Plus: Flexible time across departments the rest of the week, wherever the action needs you most What You'll Be Doing What you'll be doing Leading from the front - keeping your team focused, motivated, and in the right place at the right time Coaching the team to hit key targets, from add-on sales to guest experience scores Owning CAFF audits in accommodation, and relevant audits in whichever department you're supporting Making sure guests always find what they need, when they need it Keeping an eye on NPS and guest feedback, and turning it into real action Championing the Butlin's Values and Leadership Behaviours every day Being the voice that connects Manager plans to team delivery - clearly, consistently, brilliantly Building strong relationships across your resort, other resorts, and central support teams Supporting your people through their whole journey with us - onboarding, development, PDPs, and more Turning every audit and observation into practical, visible improvement Choose your specialism Alongside your Accommodation focus, you'll bring your energy to one of these exciting areas: ️ Supervisor Plus - Buffets Be the face of a warm, welcoming dining experience. You'll champion food safety, keep the bays looking abundant and appealing, work closely with the kitchen on quality and timing, and coach your team to deliver five-star hospitality on every shift. Supervisor Plus - Bars & Shops Bring the energy to our bars and retail spaces. You'll coach the team on sales and service, keep queues moving with sharp, dynamic deployment, nail stock control, and help every venue run exactly to brand standard - while having fun doing it. Supervisor Plus - Restaurants & QSRs Set the tone for a brilliant dining experience from the moment guests sit down. You'll drive upselling on starters, desserts, and drinks, coach confident, natural guest conversations, and make sure every checkback leaves guests feeling looked after. Supervisor Plus - Splash Take the lead in one of our most safety-critical, high-energy environments. You'll bring poolside expertise and a genuine passion for the water, keeping standards high and guests safe while your team delivers a brilliant splash experience. About You About you You're a natural leader who's just as comfortable coaching a team through a busy shift as you are chatting confidently with a guest. You lead by example, you notice the details others miss, and you know how to turn feedback - good or bad - into real improvement. You'll bring: Leadership that gets results - you know how to coach, support, and get the best out of a team, with demonstrable experience in managing performance, coaching, delivering training, and setting the standard through your own behaviour A sharp eye for detail - confident supporting audits and observation-based checks, and turning what you find into action Genuine guest-facing experience - comfortable handling a wide range of guest queries, and confident stepping in when a complaint needs a calm, professional resolution A commercial mindset - a track record of driving sales through promotions, upselling, or new initiatives that support the wider team's objectives Why this role? A brand-new opportunity - help define what great looks like in this role Variety, every week - no two days the same, across accommodation and your chosen specialism Real influence - your coaching and decisions directly shape the guest experience Room to grow - develop your leadership skills across multiple departments and disciplines Flexibility and range - experience working across a multi-skilled team, moving to where guest demand needs you most Brilliant communication - able to connect with people at every level, from your team to senior managers to guests Adaptability under pressure - comfortable juggling multiple priorities and quick to adjust when things change If you're going for Splash , you'll also bring: An NPQL (National Pool Qualification for Lifeguards) or equivalent qualification Previous experience working in a swimming pool environment Strong knowledge of pool safety About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus within the Swimming Pool will cover accommodation primarily on our intake days on Monday and Friday and will work in our Splash Waterworld for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Supervisor Plus - Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations Supervise the day-to-day operation of the swimming pool and associated leisure facilities. Ensure the pool area operates in line with health, safety and safeguarding procedures. Conduct regular poolside supervision and ensure lifeguarding coverage at all times. Support the delivery of pool activities, sessions and guest experiences. Team Leadership Supervise and support lifeguards and pool team members during shifts. Provide guidance, coaching and on-the-job training. Allocate daily duties and ensure adequate staffing levels. Support recruitment, onboarding and performance management where required. Health & Safety Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures). Carry out routine safety checks of the pool, plant room and surrounding areas. Respond to emergencies and incidents in line with emergency action plans. Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience Deliver a friendly and welcoming environment for guests. Support guests with queries and ensure safe use of facilities. Deal professionally with guest feedback or concerns. Promote a positive, family-friendly atmosphere. Splash Standards Maintain high standards of cleanliness and presentation throughout the pool area. Ensure equipment is safe, maintained and stored correctly. Work closely with maintenance teams regarding any technical or facility issues. Key Responsibilities Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 24, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus within the Swimming Pool will cover accommodation primarily on our intake days on Monday and Friday and will work in our Splash Waterworld for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Supervisor Plus - Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations Supervise the day-to-day operation of the swimming pool and associated leisure facilities. Ensure the pool area operates in line with health, safety and safeguarding procedures. Conduct regular poolside supervision and ensure lifeguarding coverage at all times. Support the delivery of pool activities, sessions and guest experiences. Team Leadership Supervise and support lifeguards and pool team members during shifts. Provide guidance, coaching and on-the-job training. Allocate daily duties and ensure adequate staffing levels. Support recruitment, onboarding and performance management where required. Health & Safety Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures). Carry out routine safety checks of the pool, plant room and surrounding areas. Respond to emergencies and incidents in line with emergency action plans. Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience Deliver a friendly and welcoming environment for guests. Support guests with queries and ensure safe use of facilities. Deal professionally with guest feedback or concerns. Promote a positive, family-friendly atmosphere. Splash Standards Maintain high standards of cleanliness and presentation throughout the pool area. Ensure equipment is safe, maintained and stored correctly. Work closely with maintenance teams regarding any technical or facility issues. Key Responsibilities Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role We're looking for housekeeping team members to join our resort team in our Accommodation & Cleaning team Each week, Butlin's welcomes thousands of guests through our doors, many of whom stay in our on resort accommodation. Our cleaning team support with a range of cleaning tasks including changing beds, cleaning bathrooms, hoovering, cleaning kitchens, logging maintenance jobs and cleaning living areas on our busy changeover days of Mondays and Fridays. The three other days you will carry out servicing duties in our accommodation and external areas. You will form part of an amazing team, dedicated to providing a great experience to our guests You will be needed Mondays and Fridays for our change over days. Key Responsibilities We're looking for people with a passion for high standards who thrive in a busy environment. You should enjoy working in a team and have a great 'get stuck in' attitude. Previous experience in a cleaning role would be advantageous but isn't essential as we will give you all the necessary training to excel. This position does not offer the 'live-in' accommodation option. About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 23, 2026
Full time
Description About the Role We're looking for housekeeping team members to join our resort team in our Accommodation & Cleaning team Each week, Butlin's welcomes thousands of guests through our doors, many of whom stay in our on resort accommodation. Our cleaning team support with a range of cleaning tasks including changing beds, cleaning bathrooms, hoovering, cleaning kitchens, logging maintenance jobs and cleaning living areas on our busy changeover days of Mondays and Fridays. The three other days you will carry out servicing duties in our accommodation and external areas. You will form part of an amazing team, dedicated to providing a great experience to our guests You will be needed Mondays and Fridays for our change over days. Key Responsibilities We're looking for people with a passion for high standards who thrive in a busy environment. You should enjoy working in a team and have a great 'get stuck in' attitude. Previous experience in a cleaning role would be advantageous but isn't essential as we will give you all the necessary training to excel. This position does not offer the 'live-in' accommodation option. About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About The Role We're looking for passionate people to join our Butlin's Team. Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in. As an Nursery Practitioner you will provide an exciting and wide activity programme, assisting in providing a safe, supportive and caring environment to ensure that all aspects of each individual child's development are given full consideration; ensure that clean and hygienic standards are maintained at all times . About You Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people. Key responsibilities will include maintaining and following all Health and Safety policies and procedures; be proactive in the process of activity planning, child observation and development records on a regular basis; maintain confidentiality about all matters related to children, their families and the business; help and support with day to day care of the children's routines. Skills, Knowledge & Expertise • Hold an NVQ Level 3 in Childcare with a good knowledge of the EYFS • Hold Food Hygiene Level 2 or 3 is an advantage • Have good communication skills • Have a problem solving attitude • Are confident to work on own initiative as necessary, but to be able to work as part of a team both large and small • Have the ability to relate to a wide range of people • Hold a Paediatric First Aid Certificate is an advantage About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About The Role We're looking for passionate people to join our Butlin's Team. Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in. As an Nursery Practitioner you will provide an exciting and wide activity programme, assisting in providing a safe, supportive and caring environment to ensure that all aspects of each individual child's development are given full consideration; ensure that clean and hygienic standards are maintained at all times . About You Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people. Key responsibilities will include maintaining and following all Health and Safety policies and procedures; be proactive in the process of activity planning, child observation and development records on a regular basis; maintain confidentiality about all matters related to children, their families and the business; help and support with day to day care of the children's routines. Skills, Knowledge & Expertise • Hold an NVQ Level 3 in Childcare with a good knowledge of the EYFS • Hold Food Hygiene Level 2 or 3 is an advantage • Have good communication skills • Have a problem solving attitude • Are confident to work on own initiative as necessary, but to be able to work as part of a team both large and small • Have the ability to relate to a wide range of people • Hold a Paediatric First Aid Certificate is an advantage About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About The Role This is a Fixed Term - Full Time Seasonal position until the end of the year, should you wish to, at the end of your seasonal contract you may be converted into a Team Member Plus position Our teams create unforgettable experiences for our guests and we are currently looking for amazing team members to join us in our bars department, to provide excellent customer service to our guests in our entertainment venues. Experience is preferred but we will give you all the training you need if the right candidate comes along. Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in. Flexibility is key, this role will include weekend work and some weekday shifts. These will include afternoons, evenings and working till early hours of the morning. This role does come with live in accommodation. Key Responsibilities If you have a warm, friendly manner and love to chat to people, we can teach you the ins and outs of working as part of our team. If you do have any previous experience, we would also love to hear from you. Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people. Our resorts are open in the week and during the weekend so you will need some flexibility to work evenings and weekends. Do let us know your availability at the application stage and we can have a chat with you about this in more detail. About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 21, 2026
Full time
Description About The Role This is a Fixed Term - Full Time Seasonal position until the end of the year, should you wish to, at the end of your seasonal contract you may be converted into a Team Member Plus position Our teams create unforgettable experiences for our guests and we are currently looking for amazing team members to join us in our bars department, to provide excellent customer service to our guests in our entertainment venues. Experience is preferred but we will give you all the training you need if the right candidate comes along. Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in. Flexibility is key, this role will include weekend work and some weekday shifts. These will include afternoons, evenings and working till early hours of the morning. This role does come with live in accommodation. Key Responsibilities If you have a warm, friendly manner and love to chat to people, we can teach you the ins and outs of working as part of our team. If you do have any previous experience, we would also love to hear from you. Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people. Our resorts are open in the week and during the weekend so you will need some flexibility to work evenings and weekends. Do let us know your availability at the application stage and we can have a chat with you about this in more detail. About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Aug 20, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 17, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Aug 17, 2026
Full time
Description About the Role 'Getting Stuck In' is one of our key values, and we're looking for new Team Members who love doing just that! Instead of working in one department, we're looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You'll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you'll be invited to complete and pass a Butlin's swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
