A leading service provider in Greater London is seeking a Regional Director to oversee a £25-30 million portfolio. The ideal candidate will demonstrate exceptional leadership skills and have a strong background in P&L management. Responsibilities include enhancing service delivery, conducting site visits, and maintaining high standards of customer service. Strong communication skills and commercial acumen are essential. The role offers a competitive salary along with various perks including life assurance and employee ownership opportunities.
Apr 08, 2026
Full time
A leading service provider in Greater London is seeking a Regional Director to oversee a £25-30 million portfolio. The ideal candidate will demonstrate exceptional leadership skills and have a strong background in P&L management. Responsibilities include enhancing service delivery, conducting site visits, and maintaining high standards of customer service. Strong communication skills and commercial acumen are essential. The role offers a competitive salary along with various perks including life assurance and employee ownership opportunities.
Location: London Package: Competitive salary + Company car We are seeking a Regional Director to join our specialist Portfolio Division-dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values. Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25 - £30M portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution. With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability. As Regional Director you'll be: Attending Monthly and Quarterly meetings with all senior points of contact. Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved. Undertaking site visits as required to assess standards and quality audit scores. Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlight any losses. Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales. As Regional Director you'll have: The ability to communicate with Director and MD level clients. A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring. The ability to implement solutions self sufficiently. Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties. Commercial analysis and resolution proposing capability. Financial experience for P&L, balance sheets and cashflow. Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership- You are part of our success! Life assurance cover Enhanced Company sick pay 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year- Give back to a cause that matters to you Exclusive perks and discounts- More than 250 deals available Ongoing training and development- From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards- Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: A basic DBS check is required for this role
Apr 08, 2026
Full time
Location: London Package: Competitive salary + Company car We are seeking a Regional Director to join our specialist Portfolio Division-dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values. Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25 - £30M portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution. With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability. As Regional Director you'll be: Attending Monthly and Quarterly meetings with all senior points of contact. Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved. Undertaking site visits as required to assess standards and quality audit scores. Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlight any losses. Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales. As Regional Director you'll have: The ability to communicate with Director and MD level clients. A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring. The ability to implement solutions self sufficiently. Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties. Commercial analysis and resolution proposing capability. Financial experience for P&L, balance sheets and cashflow. Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership- You are part of our success! Life assurance cover Enhanced Company sick pay 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year- Give back to a cause that matters to you Exclusive perks and discounts- More than 250 deals available Ongoing training and development- From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards- Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: A basic DBS check is required for this role
We're Growing - Join Us as Operations Director in London As our business continues to grow and evolve, we're now seeking a forward thinking Operations Director to driver our London division forward. As Operations Director, you will lead the operational success of our London region, managing and growing a£25M+ portfolio, You'll be working closely with senior stakeholders and the wider leadership team to shape strategy, drive continuous improvement, and deliver outstanding service. This is a high impact leadership role for someone who excels in strategic decision making, operational delivery, and people leadership-playing a key role in driving business performance, enhancing service quality, and fostering a high performing, inclusive culture. AsOperations Director you will: Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings. Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement. Conduct site visits to ensure compliance, service quality, and alignment with company standards. Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins. Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution. Drive operational efficiencies and scalable processes to support continued growth. As Operations Director you will have: Proven leadership experience at senior management or director level within the facilities management (FM) sector. A history of managing business portfolios valued at £0M+ with demonstrated financial growth. Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions. Strong people leadership skills, with a focus on coaching, mentoring, and building high performing teams. Demonstrated ability to drive business improvement through operational and strategic initiatives. Excellent stakeholder management and communication skills, both internally and externally. Commercially savvy, with a data driven approach to identifying challenges and driving solutions. A structured, practical problem solver focused on sustainable, long term success. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership- You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year- Give back to a cause that matters to you Exclusive perks and discounts- More than 250 deals available Ongoing training and development- From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards- Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role
Apr 08, 2026
Full time
We're Growing - Join Us as Operations Director in London As our business continues to grow and evolve, we're now seeking a forward thinking Operations Director to driver our London division forward. As Operations Director, you will lead the operational success of our London region, managing and growing a£25M+ portfolio, You'll be working closely with senior stakeholders and the wider leadership team to shape strategy, drive continuous improvement, and deliver outstanding service. This is a high impact leadership role for someone who excels in strategic decision making, operational delivery, and people leadership-playing a key role in driving business performance, enhancing service quality, and fostering a high performing, inclusive culture. AsOperations Director you will: Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings. Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement. Conduct site visits to ensure compliance, service quality, and alignment with company standards. Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins. Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution. Drive operational efficiencies and scalable processes to support continued growth. As Operations Director you will have: Proven leadership experience at senior management or director level within the facilities management (FM) sector. A history of managing business portfolios valued at £0M+ with demonstrated financial growth. Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions. Strong people leadership skills, with a focus on coaching, mentoring, and building high performing teams. Demonstrated ability to drive business improvement through operational and strategic initiatives. Excellent stakeholder management and communication skills, both internally and externally. Commercially savvy, with a data driven approach to identifying challenges and driving solutions. A structured, practical problem solver focused on sustainable, long term success. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership- You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year- Give back to a cause that matters to you Exclusive perks and discounts- More than 250 deals available Ongoing training and development- From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards- Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role
A growing facilities management firm in London is seeking an experienced Operations Director to lead their division. This high-impact role involves managing a £25M+ portfolio, executing strategic decisions, and enhancing service quality. The ideal candidate will have proven experience in facilities management, a strong financial background, and excellent stakeholder communication skills. The company values diversity and offers a range of employee benefits, including 33 days of holiday and ongoing training opportunities.
Apr 08, 2026
Full time
A growing facilities management firm in London is seeking an experienced Operations Director to lead their division. This high-impact role involves managing a £25M+ portfolio, executing strategic decisions, and enhancing service quality. The ideal candidate will have proven experience in facilities management, a strong financial background, and excellent stakeholder communication skills. The company values diversity and offers a range of employee benefits, including 33 days of holiday and ongoing training opportunities.