ClearCourse

Senior Finance Business Partner Tech Services Manchester Hybrid Permanent Are you a commercially minded Finance Business Partner looking to make a real impact in a high-growth SaaS business? ClearCourse is looking for a Senior Finance Business Partner (Tech Services) to partner with senior business leaders, providing financial insight that drives strategic decision-making and commercial perfo click apply for full job details

Director of Product Engineering ClearCourse You have built and led engineering at scale. You know what good looks like. You are probably not being given the mandate to prove it. ClearCourse is a PE-backed vertical SaaS and embedded payments business, 800 people, seven industry verticals, growing through acquisition and organic expansion across the UK and internationally. We are hiring a Director of Product Engineering and we are looking specifically at senior engineering leaders who are ready for a role with real scope, real accountability and no ceiling on impact. The role Report directly to the CTTO with full SLT and board-level visibility Lead 7 Heads of Product Engineering as your direct reports Own approximately 130 engineers and QA professionals across all seven verticals Co own group technology strategy at the most senior level Drive AI assisted development adoption across the entire function Own headcount planning, capacity, cost visibility and cross charge accuracy to board level The verticals in scope Field Services, Health, Hospitality, Leisure, Retail, Payments and Core Engineering Tools What you bring You have led 80+ engineers across multiple product lines, not just managed upwards You have restructured teams and made hard calls without losing the people who matter You are commercially fluent: cost per engineer, utilisation, delivery ROI are your language You have operated in PE-backed or similarly high-accountability environments before You know how to drive standardisation across messy, heterogeneous, multi-stack estates Bonus points for Microsoft/.NET portfolio experience at scale Post acquisition engineering integration AI assisted development tooling rollout at function level (Cursor, Claude Code or similar) Why this is worth a conversation Most roles at this level come with either the title or the mandate. Rarely both. This one has both. You will sit at SLT, own the cost model, co own strategy, and have a CTTO who is invested in making this hire succeed. The business is acquisitive, the roadmap is ambitious, and the engineering function is yours to shape. Apply now or reach out directly for a confidential conversation.

Head of Product Engineering Retail Hybrid Permanent Ready to lead engineering at scale? ClearCourse is looking for a Head of Product Engineering Retail to lead the largest and most technically diverse engineering vertical across our SaaS portfolio. You'll oversee 9 products spanning 6 technology stacks , leading Product Technical Leads while shaping the future of our engineering organisation click apply for full job details

Financial Operations Manager Location: Manchester Hybrid Permanent ClearAccept is a fast-growing payments business and part of the ClearCourse family. As we continue to scale, we're looking for an experienced Financial Operations Manager to lead our Finance Operations function and help drive the next phase of growth click apply for full job details

Director - TISSL ClarCourse Milton Keynes Hybrid TISSL, ClearCourse Hospitalitys premium EPOS brand, is looking for a Director to set the strategic direction, drive revenue growth and own the customer experience. This is a BU leadership role with a team spanning product management, account management, new business, and implementation click apply for full job details

Senior Order to Cash Associate Location: Manchester Hybrid Permanent ClearCourse is growing rapidly, and were looking for a Senior Order to Cash Associate to join our high-performing finance team in Manchester. This is a fantastic opportunity for an experienced OtC / Accounts Receivable professional looking to step into a senior role within a fast-paced SaaS and payments business click apply for full job details

Job Title: Implementation Engineer Location: Waterlooville (On-site) Reports to: Implementations LeadSalary: £26k - £29k Role Description We're looking for an Implementation Engineer to join Swan Retail, part of the ClearCourse group, based full-time in our Waterlooville office. This role sits within our Operations team and plays a key part in delivering our EPOS and retail technology solutions to customers. You'll be involved in everything from hardware setup and server configuration through to software installation and supporting both internal teams and external clients during implementations. It's a hands-on role where no two days look the same. You'll be working closely with the wider Operations team, supporting delivery, troubleshooting issues, and ensuring everything is set up correctly for successful go-lives. There may also be occasional travel to client sites for installations. We're looking for someone with a positive attitude, strong attention to detail, and a genuine interest in technology who is keen to learn and develop within a collaborative team environment. Key Accountabilities Complete implementation tasks within agreed timelines and scope Configure and set up hardware, including EPOS systems Support internal teams with technical and implementation queries Support external customers during setup and delivery phases Assist with server and software configuration Help prepare and configure hardware during staging Maintain accurate and up-to-date documentation Assist with hardware installations at client sites when required Provide support to the Helpdesk team on technical queries Work independently where needed while contributing to the wider team Maintain a clean and organised working environment Requirements Strong problem-solving and fault-finding ability Good technical knowledge of PCs and hardware Experience installing and configuring software Ability to manage time effectively and prioritise workload Clear communication skills with both technical and non-technical stakeholders High attention to detail Comfortable working independently when required Team-oriented mindset with a collaborative approach Adaptable and able to follow client procedures Desired Skills and Experience Previous experience within an implementation or technical delivery role Exposure to retail or hospitality technology environments Working knowledge of Windows Desktop and Server environments Basic networking knowledge including routers, switches and firewalls Experience working with EPOS systems Behaviours and Attributes Organised and methodical approach to work Strong verbal and written communication skills Positive attitude and willingness to learn Reliable with good timekeeping Confident working both independently and as part of a team Benefits 25 days' annual leave plus bank holidays Company pension scheme Life assurance Private medical cover with SmartHealth Enhanced parental leave A range of cash-plan health benefits Employee wellbeing support Exclusive discounts through our Perks at Work platform Flexible hybrid working, depending on the role Opportunities for professional development and career progression across ClearCourse If you're ready to bring your technical skills and customer focus to a role where you can really make an impact, we'd love to hear from you. Apply now and help deliver seamless EPOS solutions to customers nationwide.

Account Manager Based: Remote, with quarterly visits to Waterlooville office and regular customer travel Reports to: Senior Business Development Manager Role Description At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses. As we continue to grow, we're looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption. We're looking for somebody commercially minded, highly organised and confident managing multiple priorities. You'll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business. This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions. You'll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth. Key Responsibilities Manage and maintain relationships across a portfolio of approximately 200 customer accounts Maintain regular communication with customers through calls, virtual meetings and site visits Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments Support the migration of customers onto the ClearAccept payment gateway solution Build strong customer relationships focused on retention and long-term success Act as a trusted advisor, helping customers understand how to maximise value from the platform Develop a strong understanding of the independent food retail sector and customer challenges Capture customer feedback and act as the voice of the customer internally Maintain accurate CRM records, forecasting and pipeline reporting Produce monthly reporting and provide visibility of customer activity and opportunities Work closely with Support, Operations, Finance, Marketing and Development teams Develop strategic growth plans for key customer accounts over time Support trade shows and industry events, including occasional overnight stays Deliver an excellent level of customer service at all times Requirements Proven experience in a target-driven Account Management or Customer Success role Experience managing a large portfolio of customer accounts Strong administrative, organisational and reporting skills Excellent time management and ability to manage competing priorities effectively Experience within SaaS, EPOS, retail technology or software environments Commercially aware with the ability to identify growth opportunities Confident presenting solutions and influencing customer decision making Strong interpersonal and communication skills with a customer-first approach Calm and professional under pressure Comfortable travelling regularly to customer sites across the UK Full UK Driving Licence required Benefits 25 days annual leave plus your birthday off Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Scheme Employee wellbeing perks including Calm app subscription Retail discounts and Employee Assistance Programme Cycle to Work scheme Volunteering days Ongoing learning and development opportunities Why Join Us? You'll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country's most unique retail businesses. As part of the wider ClearCourse Group, you'll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.