Supported Living Manager / Service Manager - Supported Living for adults with Learning Disabilities Are you an experienced Service Manager or Deputy Manager with a background in managing care services for adults with learning or physical disabilities? Do you want to work for a company that support their staff well with competitive salaries, industry-leading benefits, well-resourced services, work/life balance and a supportive working environment? If so, this Service Manager position might be right up your street. As a Service Manager of this supported living service for adults with learning disabilities, your focus will be on delivering exactly what you came into care to do managing quality focused services that truly enrich the lives of the people you are there for. This is a charity who pull out all the stops to ensure that people they support are able to lead full and flourishing lives. Salary and Benefits £33,841 per annum 25 days leave plus bank holidays which increases after 5 years' service Occupational sick pay scheme (after probationary) Employee assistance and well-being programme, Rewards and recognition scheme - Gift Vouchers Pension Life assurance Career-enhancing training The Service Manager Role This supported living service is across 4 locations, all within 10 miles of the office. They support people with learning disabilities who are quite independent and need assurance with day to day living tasks such as shopping, attending appointments, managing their household and taking part in activities within the community. Your focus is on supporting and managing the teams who deliver care and support and ensuring that high-quality person-centred support is consistently provided. Take responsibility for the development and implementation of systems and processes within the service Ensuring through auditing that all care documentation is up to date and is reflective of each individual's needs Dealing with any safeguarding Ensure that when people's care needs change that they are re-assessed, and new contracts put in place to meet people's needs. Work with your manager to develop and grow the service Deputise in the absence of the Complex Care Manager About you You'll need to be an experienced Deputy Manager / Supported Living Manager / Service Manager of a regulated care service before - such as a care home or supported living service. You'll be driven by a passion to deliver services for people with learning disabilities and physical disabilities that are truly-person centred and make a difference to people's lives. Ideally, you'll hold QCF level 5 qualification in Leadership of Social Care but if not, as long as you are willing to work towards it, we can consider you. You'll be able to demonstrate a good knowledge of CQC standards, and legislation relevant to managing social care. You'll need to be a driver with your own vehicle Interested? To be considered for the Service Manager role, please click apply to submit your CV to Laura at Thendon Resourcing and we'll be in touch within 1-2 business days to discuss your application. Please don't delay getting your application across - we are looking to interview for this role ASAP
Jul 15, 2026
Full time
Supported Living Manager / Service Manager - Supported Living for adults with Learning Disabilities Are you an experienced Service Manager or Deputy Manager with a background in managing care services for adults with learning or physical disabilities? Do you want to work for a company that support their staff well with competitive salaries, industry-leading benefits, well-resourced services, work/life balance and a supportive working environment? If so, this Service Manager position might be right up your street. As a Service Manager of this supported living service for adults with learning disabilities, your focus will be on delivering exactly what you came into care to do managing quality focused services that truly enrich the lives of the people you are there for. This is a charity who pull out all the stops to ensure that people they support are able to lead full and flourishing lives. Salary and Benefits £33,841 per annum 25 days leave plus bank holidays which increases after 5 years' service Occupational sick pay scheme (after probationary) Employee assistance and well-being programme, Rewards and recognition scheme - Gift Vouchers Pension Life assurance Career-enhancing training The Service Manager Role This supported living service is across 4 locations, all within 10 miles of the office. They support people with learning disabilities who are quite independent and need assurance with day to day living tasks such as shopping, attending appointments, managing their household and taking part in activities within the community. Your focus is on supporting and managing the teams who deliver care and support and ensuring that high-quality person-centred support is consistently provided. Take responsibility for the development and implementation of systems and processes within the service Ensuring through auditing that all care documentation is up to date and is reflective of each individual's needs Dealing with any safeguarding Ensure that when people's care needs change that they are re-assessed, and new contracts put in place to meet people's needs. Work with your manager to develop and grow the service Deputise in the absence of the Complex Care Manager About you You'll need to be an experienced Deputy Manager / Supported Living Manager / Service Manager of a regulated care service before - such as a care home or supported living service. You'll be driven by a passion to deliver services for people with learning disabilities and physical disabilities that are truly-person centred and make a difference to people's lives. Ideally, you'll hold QCF level 5 qualification in Leadership of Social Care but if not, as long as you are willing to work towards it, we can consider you. You'll be able to demonstrate a good knowledge of CQC standards, and legislation relevant to managing social care. You'll need to be a driver with your own vehicle Interested? To be considered for the Service Manager role, please click apply to submit your CV to Laura at Thendon Resourcing and we'll be in touch within 1-2 business days to discuss your application. Please don't delay getting your application across - we are looking to interview for this role ASAP
Paid Media Account Manager Office in Stone, with hybrid working and Flexitime available Benefits include: Cycle to work scheme, free flu jabs, free parking, pension, Flexitime and company events We're looking for a detail-oriented Paid Media Account Manager to manage a portfolio of B2B accounts within the manufacturing, engineering, chemical, and defence sectors. Reporting to the Paid Performance Manager, you will be responsible for the day-to-day health of your accounts - from campaign setup and optimisation to client reporting. You'll be the primary point of contact for your clients, ensuring they stay up to date on progress while working closely with our other marketing and development teams. You'll be responsible for a variety of tasks, with support from other team members. Key Responsibilities of the Position 1. Campaign Execution & Optimisation Hands-on Management: Build and monitor campaigns across Google Ads (Search & Display) and LinkedIn Campaign Manager. Daily Maintenance: Conduct regular keyword research, bid adjustments, and A/B ad testing to ensure small budgets are working as hard as possible. Tracking: Ensure lead tracking and conversions are firing correctly using GTM. 2. Client Relationship Management Communication: Serve as the main contact for your assigned accounts, providing regular updates via email, calls, and monthly meetings. Take ownership and manage existing campaigns (bid changes, ad copy changes, keyword adjustments). Reporting: Prepare monthly performance reports that highlight key wins and ROI, and also show areas for improvement, explaining data in a way that is easy for clients to understand. Retention: Proactively identify client needs and flag potential issues to the Paid Media Manager early. 3. Internal Collaboration Multi-Service Integration: Where a client has a digital retainer, you will coordinate with colleagues in other channels to ensure messaging is consistent and data is shared across departments. Knowledge Sharing: Support the wider team with insights on what messaging is resonating best with our niche B2B audiences. Requirements & Experience Experience: 2+ years of experience managing paid media campaigns (Agency experience preferred). Technical Skills: Competency in Google Ads and LinkedIn. Experience with Meta for B2B is a plus. B2B Mindset: An interest in (or experience with) technical industries. You should be comfortable learning about niche sectors like chemical engineering or defence. Reporting Skills: Ability to use specific platform reporting as well as other marketing platforms with a willingness to learn. Personable: You should be confident in building rapport with clients and presenting your work with clarity. In-depth experience with website analytics tools, including Google Analytics, Keyword planner and SEMrush. Optimise landing pages for maximum conversions and implement remarketing strategies. Ensure all of our PPC campaigns adhere to best practices, and all relevant hygiene checks are undertaken. Key Competencies for this Role Organisation : Ability to juggle multiple smaller accounts without losing track of deadlines. Proactivity: You don't wait to be told there's an issue; you find it and suggest a fix. Communication: Clear, concise, and professional - both internally and externally, with the ability to present information effectively to a range of audiences. A good understanding of how PPC fits into the wider area of digital marketing. Knowledge of Microsoft Excel and data manipulation. Strong analytical skills. A good level of mathematical ability. The ability to think creatively. Excellent attention to detail. The ability to think strategically and develop innovative marketing strategies. Creative writing skills. Strong relationship-building skills. Who we are: We're a friendly bunch who are passionate and driven individuals who want to do the best for our clients. If you're looking for a supportive, friendly and motivating work environment, Extramile is the place to be. From the beginning of your journey with us, you'll always have people around you to support you and the training you need to succeed in the role. All of the teams within the company work closely together to support the projects for our clients, so there's never a dull moment! We hold regular socials company-wide, both in and out of the office, at all times of the year, which is a great opportunity to get to know your colleagues and have some fun. Extramile Digital is an award-winning, fast-growing company that aims to be the leading partner in digital marketing, getting results for our clients through innovation and measurable programs. We believe our team is the key to helping us achieve this goal. Don't just take our word for it - join our great team and see for yourself. We actively seek to recruit a diverse workforce and encourage applications from all qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know.
May 21, 2026
Full time
Paid Media Account Manager Office in Stone, with hybrid working and Flexitime available Benefits include: Cycle to work scheme, free flu jabs, free parking, pension, Flexitime and company events We're looking for a detail-oriented Paid Media Account Manager to manage a portfolio of B2B accounts within the manufacturing, engineering, chemical, and defence sectors. Reporting to the Paid Performance Manager, you will be responsible for the day-to-day health of your accounts - from campaign setup and optimisation to client reporting. You'll be the primary point of contact for your clients, ensuring they stay up to date on progress while working closely with our other marketing and development teams. You'll be responsible for a variety of tasks, with support from other team members. Key Responsibilities of the Position 1. Campaign Execution & Optimisation Hands-on Management: Build and monitor campaigns across Google Ads (Search & Display) and LinkedIn Campaign Manager. Daily Maintenance: Conduct regular keyword research, bid adjustments, and A/B ad testing to ensure small budgets are working as hard as possible. Tracking: Ensure lead tracking and conversions are firing correctly using GTM. 2. Client Relationship Management Communication: Serve as the main contact for your assigned accounts, providing regular updates via email, calls, and monthly meetings. Take ownership and manage existing campaigns (bid changes, ad copy changes, keyword adjustments). Reporting: Prepare monthly performance reports that highlight key wins and ROI, and also show areas for improvement, explaining data in a way that is easy for clients to understand. Retention: Proactively identify client needs and flag potential issues to the Paid Media Manager early. 3. Internal Collaboration Multi-Service Integration: Where a client has a digital retainer, you will coordinate with colleagues in other channels to ensure messaging is consistent and data is shared across departments. Knowledge Sharing: Support the wider team with insights on what messaging is resonating best with our niche B2B audiences. Requirements & Experience Experience: 2+ years of experience managing paid media campaigns (Agency experience preferred). Technical Skills: Competency in Google Ads and LinkedIn. Experience with Meta for B2B is a plus. B2B Mindset: An interest in (or experience with) technical industries. You should be comfortable learning about niche sectors like chemical engineering or defence. Reporting Skills: Ability to use specific platform reporting as well as other marketing platforms with a willingness to learn. Personable: You should be confident in building rapport with clients and presenting your work with clarity. In-depth experience with website analytics tools, including Google Analytics, Keyword planner and SEMrush. Optimise landing pages for maximum conversions and implement remarketing strategies. Ensure all of our PPC campaigns adhere to best practices, and all relevant hygiene checks are undertaken. Key Competencies for this Role Organisation : Ability to juggle multiple smaller accounts without losing track of deadlines. Proactivity: You don't wait to be told there's an issue; you find it and suggest a fix. Communication: Clear, concise, and professional - both internally and externally, with the ability to present information effectively to a range of audiences. A good understanding of how PPC fits into the wider area of digital marketing. Knowledge of Microsoft Excel and data manipulation. Strong analytical skills. A good level of mathematical ability. The ability to think creatively. Excellent attention to detail. The ability to think strategically and develop innovative marketing strategies. Creative writing skills. Strong relationship-building skills. Who we are: We're a friendly bunch who are passionate and driven individuals who want to do the best for our clients. If you're looking for a supportive, friendly and motivating work environment, Extramile is the place to be. From the beginning of your journey with us, you'll always have people around you to support you and the training you need to succeed in the role. All of the teams within the company work closely together to support the projects for our clients, so there's never a dull moment! We hold regular socials company-wide, both in and out of the office, at all times of the year, which is a great opportunity to get to know your colleagues and have some fun. Extramile Digital is an award-winning, fast-growing company that aims to be the leading partner in digital marketing, getting results for our clients through innovation and measurable programs. We believe our team is the key to helping us achieve this goal. Don't just take our word for it - join our great team and see for yourself. We actively seek to recruit a diverse workforce and encourage applications from all qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know.
Referrals & Business Development Lead - Social Care Dudley Residential & Supported Living Services Are you an experienced Referrals Manager, Business Development Lead or Care Manager with strong knowledge of social care commissioning and local authority referrals ? This is an excellent opportunity to take ownership of the referrals process and business development activity for a growing provider of residential and supported living services supporting adults with learning disabilities and complex needs. Over the last eight years, the organisation has built a strong reputation for delivering high-quality, person-centred services where people genuinely feel at home. With two new supported living services opening this year, they are now looking for a Referrals and Business Development Lead to support their continued growth and ensure the right people move into the right services. The Role You will lead and coordinate the referrals process across the organisation, working closely with Registered Managers and the senior leadership team to identify suitable placements and reduce voids across services. You will play an important role in ensuring the organisation builds strong relationships with local authority commissioning teams and secures new opportunities as services expand. Key responsibilities include: Managing and coordinating the referrals process across all services Reviewing and responding to new placement opportunities Working closely with Registered Managers to assess suitability of referrals Carrying out person-centred assessments of support needs Preparing and submitting tender and framework applications Registering for Local Authority framework agreements, including renewals and new areas Supporting the launch of two new supported living services Working with the senior management team on new development projects Building positive relationships with commissioners and local authority teams Ensuring vacancies are filled with individuals whose needs can be well supported by the service About You We are looking for someone with strong experience of referrals and commissioning within social care . You may currently be working as a: Referrals Manager / Referrals Lead / Business Development Lead (Social Care) / Care Manager or Registered Manager with responsibility for referrals and placements A background in social care is essential . Applications from candidates without social care commissioning or referrals experience will not be considered. You'll ideally have: Strong knowledge of local authority commissioning and referral processes Experience of supported living or residential care services Experience completing referral assessments and placement matching An understanding of framework agreements and tender processes A Level 5 qualification in Leadership and Management in Social Care (or equivalent), or be working towards it You must also: Be a driver with your own vehicle Be able to travel to the Dudley office and services across the Midlands Interested? If you would like to be considered for this Referrals and Business Development Lead role, please click Apply to send your CV to Laura at Thendon Resourcing.
May 18, 2026
Full time
Referrals & Business Development Lead - Social Care Dudley Residential & Supported Living Services Are you an experienced Referrals Manager, Business Development Lead or Care Manager with strong knowledge of social care commissioning and local authority referrals ? This is an excellent opportunity to take ownership of the referrals process and business development activity for a growing provider of residential and supported living services supporting adults with learning disabilities and complex needs. Over the last eight years, the organisation has built a strong reputation for delivering high-quality, person-centred services where people genuinely feel at home. With two new supported living services opening this year, they are now looking for a Referrals and Business Development Lead to support their continued growth and ensure the right people move into the right services. The Role You will lead and coordinate the referrals process across the organisation, working closely with Registered Managers and the senior leadership team to identify suitable placements and reduce voids across services. You will play an important role in ensuring the organisation builds strong relationships with local authority commissioning teams and secures new opportunities as services expand. Key responsibilities include: Managing and coordinating the referrals process across all services Reviewing and responding to new placement opportunities Working closely with Registered Managers to assess suitability of referrals Carrying out person-centred assessments of support needs Preparing and submitting tender and framework applications Registering for Local Authority framework agreements, including renewals and new areas Supporting the launch of two new supported living services Working with the senior management team on new development projects Building positive relationships with commissioners and local authority teams Ensuring vacancies are filled with individuals whose needs can be well supported by the service About You We are looking for someone with strong experience of referrals and commissioning within social care . You may currently be working as a: Referrals Manager / Referrals Lead / Business Development Lead (Social Care) / Care Manager or Registered Manager with responsibility for referrals and placements A background in social care is essential . Applications from candidates without social care commissioning or referrals experience will not be considered. You'll ideally have: Strong knowledge of local authority commissioning and referral processes Experience of supported living or residential care services Experience completing referral assessments and placement matching An understanding of framework agreements and tender processes A Level 5 qualification in Leadership and Management in Social Care (or equivalent), or be working towards it You must also: Be a driver with your own vehicle Be able to travel to the Dudley office and services across the Midlands Interested? If you would like to be considered for this Referrals and Business Development Lead role, please click Apply to send your CV to Laura at Thendon Resourcing.
Team Leader - Supported Living Due to continued expansion, we are seeking a dedicated Team Leader to support the Registered Manager in the day-to-day running of high-quality supported living services for adults with learning disabilities. This is an excellent opportunity for an experienced Team Leader looking to join an organisation they can grow with, where ongoing development, funded qualifications, and clear progression into management roles are actively encouraged. Our client is a Midlands-based care provider built on values of trust, kindness, and making a meaningful difference in people's lives. This is an exciting period of growth as they expand their services and support more individuals across the region. What's on offer: Salary of £28,275 (£14.50 per hour) On-call payments of circa £1,500-£2,000 per year Opportunity to complete QCF Level 4/5 Supportive and development-focused working environment Team Leader responsibilities: You will support the Registered Manager with all aspects of running a supported living service, including: Supervising and supporting carers and senior carers Quality monitoring and compliance Rota planning and staff coordination Assisting with assessments and reviews Updating and reviewing care plans Completing risk assessments Supporting service users to achieve their goals, independence, and aspirations What we're looking for: Experience as a Team Leader or similar within social care (supported living, residential, or domiciliary care) Experience supporting adults with learning disabilities QCF Level 3 (minimum) with willingness to work towards Level 4/5 Strong understanding of the Health and Social Care Act and CQC regulations Proven ability to lead, motivate, and develop staff teams Experience working collaboratively with MDTs, families, and external professionals Full UK driving licence and access to a vehicle Interested? To be considered for this Team Leader position, please apply with your CV and we will be in touch within 1-2 business days to discuss the role further.
May 18, 2026
Full time
Team Leader - Supported Living Due to continued expansion, we are seeking a dedicated Team Leader to support the Registered Manager in the day-to-day running of high-quality supported living services for adults with learning disabilities. This is an excellent opportunity for an experienced Team Leader looking to join an organisation they can grow with, where ongoing development, funded qualifications, and clear progression into management roles are actively encouraged. Our client is a Midlands-based care provider built on values of trust, kindness, and making a meaningful difference in people's lives. This is an exciting period of growth as they expand their services and support more individuals across the region. What's on offer: Salary of £28,275 (£14.50 per hour) On-call payments of circa £1,500-£2,000 per year Opportunity to complete QCF Level 4/5 Supportive and development-focused working environment Team Leader responsibilities: You will support the Registered Manager with all aspects of running a supported living service, including: Supervising and supporting carers and senior carers Quality monitoring and compliance Rota planning and staff coordination Assisting with assessments and reviews Updating and reviewing care plans Completing risk assessments Supporting service users to achieve their goals, independence, and aspirations What we're looking for: Experience as a Team Leader or similar within social care (supported living, residential, or domiciliary care) Experience supporting adults with learning disabilities QCF Level 3 (minimum) with willingness to work towards Level 4/5 Strong understanding of the Health and Social Care Act and CQC regulations Proven ability to lead, motivate, and develop staff teams Experience working collaboratively with MDTs, families, and external professionals Full UK driving licence and access to a vehicle Interested? To be considered for this Team Leader position, please apply with your CV and we will be in touch within 1-2 business days to discuss the role further.
Deputy Manager (QCF 5 or working towards) - Residential Home with nursing - Learning Disabilities and Complex Needs Are you an experienced Care Manager / Service Manager / Deputy Manager with a background in managing care services for adults with learning or physical disabilities with complex care needs? Do you want to work for a company that support their staff well with competitive salaries, industry-leading benefits, well-resourced services, work/life balance and a supportive working environment? If so, we're recruiting for a Deputy Manager role that might be right up your street! As a Deputy Manager of a Nursing Home for adults with disabilities and complex needs, your focus will be on delivering exactly what you came into care to do managing quality focused services that truly enrich the lives of the people you are there for. This is a charity who pull out all the stops to ensure that people they support are able to lead full and flourishing lives. Salary and Benefits £33,841 per annum 25 days leave plus bank holidays which increases after 5 years' service Occupational sick pay scheme (after probationary) Employee assistance and well-being programme Rewards and recognition scheme - Gift Vouchers Pension Life assurance Career-enhancing training The Deputy Manager Role Your focus is on supporting and managing the teams who deliver care within the care home and ensuring that high-quality person centred support is consistently provided. Take responsibility for the development and implementation of systems and processes within the home Ensuring through auditing that all care documentation is up to date and is reflective of each individual's needs Dealing with any safeguarding Work with your manager to develop the home Deputise in the absence of the Registered Home Manager About you You'll need to be an experienced Deputy Manager / Care Manager of a regulated care service before - such as a care home or supported living service. You'll be driven by a passion to deliver services for people with learning disabilities and physical disabilities that are truly-person centred and make a difference to people's lives. Ideally, you'll hold QCF level 5 qualification in Leadership of Social Care or be working towards You'll be able to demonstrate a good knowledge of CQC standards, and legislation relevant to managing social care. Interested? To be considered for the Deputy Manager role, please click apply to submit your CV to Laura at Thendon Resourcing and we'll be in touch within 1-2 business days to discuss your application. Please don't delay getting your application across - we are looking to interview for this role ASAP
May 08, 2026
Full time
Deputy Manager (QCF 5 or working towards) - Residential Home with nursing - Learning Disabilities and Complex Needs Are you an experienced Care Manager / Service Manager / Deputy Manager with a background in managing care services for adults with learning or physical disabilities with complex care needs? Do you want to work for a company that support their staff well with competitive salaries, industry-leading benefits, well-resourced services, work/life balance and a supportive working environment? If so, we're recruiting for a Deputy Manager role that might be right up your street! As a Deputy Manager of a Nursing Home for adults with disabilities and complex needs, your focus will be on delivering exactly what you came into care to do managing quality focused services that truly enrich the lives of the people you are there for. This is a charity who pull out all the stops to ensure that people they support are able to lead full and flourishing lives. Salary and Benefits £33,841 per annum 25 days leave plus bank holidays which increases after 5 years' service Occupational sick pay scheme (after probationary) Employee assistance and well-being programme Rewards and recognition scheme - Gift Vouchers Pension Life assurance Career-enhancing training The Deputy Manager Role Your focus is on supporting and managing the teams who deliver care within the care home and ensuring that high-quality person centred support is consistently provided. Take responsibility for the development and implementation of systems and processes within the home Ensuring through auditing that all care documentation is up to date and is reflective of each individual's needs Dealing with any safeguarding Work with your manager to develop the home Deputise in the absence of the Registered Home Manager About you You'll need to be an experienced Deputy Manager / Care Manager of a regulated care service before - such as a care home or supported living service. You'll be driven by a passion to deliver services for people with learning disabilities and physical disabilities that are truly-person centred and make a difference to people's lives. Ideally, you'll hold QCF level 5 qualification in Leadership of Social Care or be working towards You'll be able to demonstrate a good knowledge of CQC standards, and legislation relevant to managing social care. Interested? To be considered for the Deputy Manager role, please click apply to submit your CV to Laura at Thendon Resourcing and we'll be in touch within 1-2 business days to discuss your application. Please don't delay getting your application across - we are looking to interview for this role ASAP
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
May 08, 2026
Full time
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
May 08, 2026
Full time
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
