Providence Row HA

Expressions of Interest Job Title: Contract Manager Salary: £ 38,972.93 Hours: Hours: 40 hours per week PRHA is a great place to work - Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work. We have an exciting opportunity for a Contract Manager within one of our homelessness services at East London Apartments (ELA). Are you ready to take your management and leadership skills to the next level? The Opportunity to develop a team, embed a trauma informed approach and taking innovative approaches to resident engagement are yours to develop with your team and embed in the service. A complex group of residents need your oversight and caring approach to enable to achieve their best lives possible. Is this the opportunity you have been waiting for? We look forward to receiving your expression of interest. Main areas of responsibility Please refer to the attached Job Description. What we offer We offer our staff a generous benefits package, which includes: Pension Scheme - We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5% Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service Medical - we provide a "Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing Training Programmes - We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations. Season Ticket Loans - We offer interest-free season ticket loans after successful probation Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee's annual salary.

Expressions of Interest Job Title: Head of Housing Management and Property Services Location: Head Office - London Borough of Tower Hamlets Salary: £ 56,238.00 Hours: Hours: 40 hours per week Contract: Permanent PRHA is a great place to work - our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to developing their skills and supporting them in their important work. Can you provide the leadership needed to deliver high-quality housing and property services that make a real difference to residents? Providence Row Housing Association (PRHA) is seeking to appoint a Head of Housing Management and Property Services to lead our Housing Management and Property Services teams and ensure that services are responsive, well managed, compliant and focused on achieving good outcomes for residents. Reporting to the Director of Operations, you will be managing a small team overseeing a stock portfolio of 500 properties. The role has responsibility for rent and income collection, arrears, voids, lettings, tenancy management, tenancy sustainment, ASB and complaints, alongside responsive repairs, planned maintenance, property compliance, contractors, consultants and property-related risks. You will lead service performance and improvement, manage budgets and operational risks, and ensure that services meet relevant legal, regulatory and organisational requirements. You will also provide effective leadership to staff and ensure that performance, resident feedback, complaints and quality assurance are used to improve services. We are looking for an experienced housing professional with strong leadership and management skills and a good understanding of housing management and property services. You will need to be confident managing people, performance, budgets, contractors and operational risks, and able to identify issues and drive improvements. This is an opportunity to play a key role in the continued development of PRHA's housing and property services and make a direct contribution to the quality of services experienced by our residents. Closing Date: 23rd October 2026 at 9 am. Interview date: 27th October 2026.