ICON
Reading, Berkshire
Senior Manager, Regional HR Operations. Reading office. Hybrid based ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. At ICON, it's our people that set us apart. As a global healthcare intelligence and clinical research organisation, we are driven by a mission to advance and improve patients' lives through innovative clinical research and technology-enabled solutions. We are seeking an experienced Senior Manager, Regional HR Operations to lead the delivery of high-quality HR operations across our largest region. Supporting approximately 4,000 employees across Ireland and the UK, you will play a critical leadership role in ensuring an exceptional employee experience, operational excellence, and compliance across a complex and fast-paced environment. This is an exciting opportunity for a senior HR leader who thrives in a large-scale, matrixed organisation and has a strong track record of leading HR teams, driving continuous improvement, and partnering with business leaders to deliver impactful people solutions. The Role Reporting to the EMEA Regional HR Operations Director, you will lead a team of HR managers responsible for delivering operational HR support across Ireland and the UK. You will act as a trusted adviser to senior stakeholders, ensuring HR processes, policies, and practices are executed effectively while continuously enhancing service delivery and employee experience. Key Responsibilities Lead, coach, and develop a team of HR Managers and HR professionals across Ireland and the UK. Drive the delivery of HR operations across the employee life cycle, including onboarding, employee relations, performance management, policy implementation, and workforce support. Partner closely with business leaders to understand organisational priorities and develop effective people solutions. Ensure compliance with employment legislation and company policies across Ireland and the UK. Provide guidance and support on complex employee relations matters, investigations, and organisational change initiatives. Monitor HR metrics, trends, and service performance, using data-driven insights to identify opportunities for improvement. Lead continuous improvement initiatives to enhance operational efficiency, employee experience, and service quality. Collaborate with HR Shared Services, Talent Acquisition, Reward, Payroll, and broader HR teams to ensure seamless service delivery. Support business transformation, organisational design, and workforce planning initiatives as required. Foster a culture of accountability, high performance, and customer-focused HR service delivery with the broader EMEA HR managers team. To be successful in this role, you will ideally have: Significant HR Operations or HR Business Partnering experience within a large, complex, multinational organisation. Demonstrated experience leading and developing teams, ideally including the management of HR Managers. Strong experience supporting employee populations in Ireland, with a thorough understanding of Irish employment legislation and HR practices. Experience partnering with senior business leaders and influencing decision-making. Strong employee relations experience, including the management of complex cases and organisational change. Proven ability to drive operational excelence and continuous improvement initiatives. Experience using HR data, metrics, and analytics to inform decision-making and measure performance. Excellent stakeholder management, communication, and relationship-building skills. Preferred Experience Experience supporting both UK & Ireland within a regional HR leadership capacity. Knowledge of UK employment legislation and HR practices. Experience working within highly regulated, professional services, healthcare, life sciences, pharmaceutical, or clinical research environments. Experience leading HR transformation or process optimisation programmes. Qualifications Bachelor's degree in Human Resources, Business, or a related discipline. CIPD qualification or equivalent HR certification preferred. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Senior Manager, Regional HR Operations. Reading office. Hybrid based ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. At ICON, it's our people that set us apart. As a global healthcare intelligence and clinical research organisation, we are driven by a mission to advance and improve patients' lives through innovative clinical research and technology-enabled solutions. We are seeking an experienced Senior Manager, Regional HR Operations to lead the delivery of high-quality HR operations across our largest region. Supporting approximately 4,000 employees across Ireland and the UK, you will play a critical leadership role in ensuring an exceptional employee experience, operational excellence, and compliance across a complex and fast-paced environment. This is an exciting opportunity for a senior HR leader who thrives in a large-scale, matrixed organisation and has a strong track record of leading HR teams, driving continuous improvement, and partnering with business leaders to deliver impactful people solutions. The Role Reporting to the EMEA Regional HR Operations Director, you will lead a team of HR managers responsible for delivering operational HR support across Ireland and the UK. You will act as a trusted adviser to senior stakeholders, ensuring HR processes, policies, and practices are executed effectively while continuously enhancing service delivery and employee experience. Key Responsibilities Lead, coach, and develop a team of HR Managers and HR professionals across Ireland and the UK. Drive the delivery of HR operations across the employee life cycle, including onboarding, employee relations, performance management, policy implementation, and workforce support. Partner closely with business leaders to understand organisational priorities and develop effective people solutions. Ensure compliance with employment legislation and company policies across Ireland and the UK. Provide guidance and support on complex employee relations matters, investigations, and organisational change initiatives. Monitor HR metrics, trends, and service performance, using data-driven insights to identify opportunities for improvement. Lead continuous improvement initiatives to enhance operational efficiency, employee experience, and service quality. Collaborate with HR Shared Services, Talent Acquisition, Reward, Payroll, and broader HR teams to ensure seamless service delivery. Support business transformation, organisational design, and workforce planning initiatives as required. Foster a culture of accountability, high performance, and customer-focused HR service delivery with the broader EMEA HR managers team. To be successful in this role, you will ideally have: Significant HR Operations or HR Business Partnering experience within a large, complex, multinational organisation. Demonstrated experience leading and developing teams, ideally including the management of HR Managers. Strong experience supporting employee populations in Ireland, with a thorough understanding of Irish employment legislation and HR practices. Experience partnering with senior business leaders and influencing decision-making. Strong employee relations experience, including the management of complex cases and organisational change. Proven ability to drive operational excelence and continuous improvement initiatives. Experience using HR data, metrics, and analytics to inform decision-making and measure performance. Excellent stakeholder management, communication, and relationship-building skills. Preferred Experience Experience supporting both UK & Ireland within a regional HR leadership capacity. Knowledge of UK employment legislation and HR practices. Experience working within highly regulated, professional services, healthcare, life sciences, pharmaceutical, or clinical research environments. Experience leading HR transformation or process optimisation programmes. Qualifications Bachelor's degree in Human Resources, Business, or a related discipline. CIPD qualification or equivalent HR certification preferred. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
ICON
Reading, Berkshire
Director, Business Development ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. What You Will Do As a Director Business Development, you will generate new and repeat business for FIRECREST by promoting ICON's services to the Biotechnology, Medical Device and Pharmaceutical Industries. Work with the various internal functions to develop and refine the go-to-market strategy, manage the FIRECREST sales team and processes. You will drive the FIRECREST business development effort. Key responsibilities include: Developing and executing a comprehensive business development strategy that aligns with ICON's overall objectives and market opportunities.Refining go to market strategy Achievement of annual sales target for FIRECREST Managing the team of Solutions Consultants, setting standards and developing your team. Collaborating with cross-functional teams to identify opportunities for growth Establishing partnerships with external stakeholders to leverage insights and trends. Identifying and pursuing new business opportunities, including collaborations, partnerships, and client engagement initiatives. Building and maintaining strong relationships with key stakeholders, clients, and industry partners to drive growth and enhance ICON's reputation. Leading proposal development efforts and presenting innovative solutions to prospective clients. Analyzing market trends and competitor activities to inform strategic decision-making and identify areas for growth. Your Profile You will bring significant business development experience, with a track record of building high-performing teams and delivering results. Required qualifications and experience Bachelor's Level Degree (Required) 8+ years of experience in Contract Research Organization or a pharmaceutical or Biopharmaceutical Company, in Business Development role or Project Management / leading multiple multinational clinical trials and successful product approvals. Strong understanding of the clinical trial process and the needs of clients in the pharmaceutical and biotechnology industries. Prior experience at management levels working in and/or leading teams. Ability to lead others to move internal teams towards achieving goals that support Firecrest's growth. Extensive experience in business development within the clinical research or healthcare sector, with a proven track record of driving growth. Exceptional communication and negotiation skills, with the ability to build rapport and influence stakeholders at all levels. Proven leadership abilities, with experience managing cross-functional teams and driving strategic initiatives. Strong analytical and business acumen skills and strong creativity skills; focused and disciplined. Strong presentation skills; experience speaking publicly and/or presenting to existing or potential clients on topics related to Firecrest. Comfortable working both internally and externally with technical and medical experts providing input into future product strategies. Ability to travel (approximately 30-40%) domestic and/or international. What ICON can offer you Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
Director, Business Development ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. What You Will Do As a Director Business Development, you will generate new and repeat business for FIRECREST by promoting ICON's services to the Biotechnology, Medical Device and Pharmaceutical Industries. Work with the various internal functions to develop and refine the go-to-market strategy, manage the FIRECREST sales team and processes. You will drive the FIRECREST business development effort. Key responsibilities include: Developing and executing a comprehensive business development strategy that aligns with ICON's overall objectives and market opportunities.Refining go to market strategy Achievement of annual sales target for FIRECREST Managing the team of Solutions Consultants, setting standards and developing your team. Collaborating with cross-functional teams to identify opportunities for growth Establishing partnerships with external stakeholders to leverage insights and trends. Identifying and pursuing new business opportunities, including collaborations, partnerships, and client engagement initiatives. Building and maintaining strong relationships with key stakeholders, clients, and industry partners to drive growth and enhance ICON's reputation. Leading proposal development efforts and presenting innovative solutions to prospective clients. Analyzing market trends and competitor activities to inform strategic decision-making and identify areas for growth. Your Profile You will bring significant business development experience, with a track record of building high-performing teams and delivering results. Required qualifications and experience Bachelor's Level Degree (Required) 8+ years of experience in Contract Research Organization or a pharmaceutical or Biopharmaceutical Company, in Business Development role or Project Management / leading multiple multinational clinical trials and successful product approvals. Strong understanding of the clinical trial process and the needs of clients in the pharmaceutical and biotechnology industries. Prior experience at management levels working in and/or leading teams. Ability to lead others to move internal teams towards achieving goals that support Firecrest's growth. Extensive experience in business development within the clinical research or healthcare sector, with a proven track record of driving growth. Exceptional communication and negotiation skills, with the ability to build rapport and influence stakeholders at all levels. Proven leadership abilities, with experience managing cross-functional teams and driving strategic initiatives. Strong analytical and business acumen skills and strong creativity skills; focused and disciplined. Strong presentation skills; experience speaking publicly and/or presenting to existing or potential clients on topics related to Firecrest. Comfortable working both internally and externally with technical and medical experts providing input into future product strategies. Ability to travel (approximately 30-40%) domestic and/or international. What ICON can offer you Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
