About IPSO IPSO is the independent regulator of the majority of the digital and print news industry in the UK. Its purpose is to uphold the highest editorial standards to protect the public and freedom of expression. After over a decade in operation, IPSO has established itself as an independent, authoritative regulator that engages closely with a range of stakeholders. Its five-year strategy explains how it pursues its aim of making independent regulation by IPSO a mark of credible and accountable journalism. It regulates more than 1800 titles and has dealt with over 165,000 complaints. It has also issued more than 500 privacy notices, working proactively and confidentially to protect members of the public from intrusion and unwanted press attention. It has published formal editorial guidance on issues ranging from suicide to sex and gender identity, alongside information sheets for the public themed around topics such as reporting on children and dealing with the press after a major incident. In just the last five years, it has trained more than 1200 journalists. In 2023 an independent review led by Sir Bill Jeffrey found that IPSO was "well led and managed" and had "influenced the industry for the better". Role description The Board is responsible for oversight of IPSO. Board directors will support the Chair to: set the vision and strategic direction of IPSO; provide oversight of IPSO's activities, finances and operations, ensuring that it performs effectively and efficiently; show leadership and provide oversight of IPSO's work to become an ever more inclusive organisation that is open, accessible, and fair; provide support and constructive challenge to IPSO's leadership team, including evaluating, setting goals for and providing feedback to the Chief Executive; and appoint new members to IPSO's Complaints Committee as vacancies arise. IPSO's Board also has a direct role in considering concerns about potential serious and systemic breaches of the Editors' Code of Practice. Board members are expected to uphold IPSO's Code of Conduct for Board members and to manage properly any conflicts of interest which may arise in relation to outside appointments and current or previous professional roles. Who we are looking for To help us build upon our success and deliver our strategy, we are seeking a new independent member to join our lay-majority Board. The successful applicant will be demonstrably independent and may not have recent ties to a publisher that is or could be regulated by IPSO. Nonetheless, it is essential that they should have an understanding and interest in the way news content and commercial models are changing and the challenges this presents. Candidates for this role will bring: a clear commitment to IPSO's purpose of upholding high editorial standards; a strong belief in freedom of expression and understanding of its role in a free society; a demonstrable record of personal integrity and independence that aligns with IPSO's role as an authoritative, impartial body acting in the public interest; an appreciation of the changes taking place in the media environment and the challenges and opportunities they pose for the maintenance of high editorial standards in journalism; experience of strategy, governance, and risk management gained through a senior position in public or commercial life; an understanding of the responsibilities of a board director and the demonstrable ability to act fairly and impartially in discharging them. We are seeking a candidate who will complement existing experience and skills on the Board. In particular, we are interested in candidates who would bring senior commercial experience in a highly regulated environment. Experience of navigating systems and digital change, which could be from an executive or non-executive perspective, is also desirable. To protect IPSO's independence, Board members may not be serving members of the House of Commons, the UK Government, the Scottish Parliament, the Scottish Government, the Welsh Assembly, the Welsh Government, the Northern Ireland Assembly or the Northern Ireland Executive. Term of office Members of the Board will be appointed for terms of three years, renewable once. Remuneration and expenses Board members are paid £615 per month for their services plus reasonable expenses, for approximately 12 days of work per year. Equal opportunities IPSO is committed to the promotion of equal opportunities within the organisation through the way we manage our work and provide services to the community. We want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression. We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment. We strongly encourage applications from a wide range of people regardless of disability, ethnicity or sexual orientation, age, gender/sex, gender identity or expression, religion, belief, or social background. Details and how to apply A full role description is available here . Candidates are required to attach a Diversity Monitoring form, which can be found here . Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions. To apply, please send your CV and cover letter explaining your interest in the role and relevant experience and skills, along with the diversity monitoring form to The deadline for applications is 5 June 2026 . Panel interviews for shortlisted candidates will be held on one of the afternoon of 22 June 2026 or the morning of 26 June 2026 . The appointments will be made by IPSO's Appointment Panel .
May 20, 2026
Full time
About IPSO IPSO is the independent regulator of the majority of the digital and print news industry in the UK. Its purpose is to uphold the highest editorial standards to protect the public and freedom of expression. After over a decade in operation, IPSO has established itself as an independent, authoritative regulator that engages closely with a range of stakeholders. Its five-year strategy explains how it pursues its aim of making independent regulation by IPSO a mark of credible and accountable journalism. It regulates more than 1800 titles and has dealt with over 165,000 complaints. It has also issued more than 500 privacy notices, working proactively and confidentially to protect members of the public from intrusion and unwanted press attention. It has published formal editorial guidance on issues ranging from suicide to sex and gender identity, alongside information sheets for the public themed around topics such as reporting on children and dealing with the press after a major incident. In just the last five years, it has trained more than 1200 journalists. In 2023 an independent review led by Sir Bill Jeffrey found that IPSO was "well led and managed" and had "influenced the industry for the better". Role description The Board is responsible for oversight of IPSO. Board directors will support the Chair to: set the vision and strategic direction of IPSO; provide oversight of IPSO's activities, finances and operations, ensuring that it performs effectively and efficiently; show leadership and provide oversight of IPSO's work to become an ever more inclusive organisation that is open, accessible, and fair; provide support and constructive challenge to IPSO's leadership team, including evaluating, setting goals for and providing feedback to the Chief Executive; and appoint new members to IPSO's Complaints Committee as vacancies arise. IPSO's Board also has a direct role in considering concerns about potential serious and systemic breaches of the Editors' Code of Practice. Board members are expected to uphold IPSO's Code of Conduct for Board members and to manage properly any conflicts of interest which may arise in relation to outside appointments and current or previous professional roles. Who we are looking for To help us build upon our success and deliver our strategy, we are seeking a new independent member to join our lay-majority Board. The successful applicant will be demonstrably independent and may not have recent ties to a publisher that is or could be regulated by IPSO. Nonetheless, it is essential that they should have an understanding and interest in the way news content and commercial models are changing and the challenges this presents. Candidates for this role will bring: a clear commitment to IPSO's purpose of upholding high editorial standards; a strong belief in freedom of expression and understanding of its role in a free society; a demonstrable record of personal integrity and independence that aligns with IPSO's role as an authoritative, impartial body acting in the public interest; an appreciation of the changes taking place in the media environment and the challenges and opportunities they pose for the maintenance of high editorial standards in journalism; experience of strategy, governance, and risk management gained through a senior position in public or commercial life; an understanding of the responsibilities of a board director and the demonstrable ability to act fairly and impartially in discharging them. We are seeking a candidate who will complement existing experience and skills on the Board. In particular, we are interested in candidates who would bring senior commercial experience in a highly regulated environment. Experience of navigating systems and digital change, which could be from an executive or non-executive perspective, is also desirable. To protect IPSO's independence, Board members may not be serving members of the House of Commons, the UK Government, the Scottish Parliament, the Scottish Government, the Welsh Assembly, the Welsh Government, the Northern Ireland Assembly or the Northern Ireland Executive. Term of office Members of the Board will be appointed for terms of three years, renewable once. Remuneration and expenses Board members are paid £615 per month for their services plus reasonable expenses, for approximately 12 days of work per year. Equal opportunities IPSO is committed to the promotion of equal opportunities within the organisation through the way we manage our work and provide services to the community. We want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression. We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment. We strongly encourage applications from a wide range of people regardless of disability, ethnicity or sexual orientation, age, gender/sex, gender identity or expression, religion, belief, or social background. Details and how to apply A full role description is available here . Candidates are required to attach a Diversity Monitoring form, which can be found here . Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions. To apply, please send your CV and cover letter explaining your interest in the role and relevant experience and skills, along with the diversity monitoring form to The deadline for applications is 5 June 2026 . Panel interviews for shortlisted candidates will be held on one of the afternoon of 22 June 2026 or the morning of 26 June 2026 . The appointments will be made by IPSO's Appointment Panel .
IPSO - the Independent Press Standards Organisation - is the regulator of most newspapers, magazines, and digital news in the UK. We are recruiting a Communications Officer to cover maternity leave within our committed, friendly, and dynamic team. About the role The key role responsibilities will be to: Plan, create and manage digital communications and social media content across IPSO channels, using analytics to monitor performance and support organisational priorities Manage and update the IPSO website using WordPress, including day to day communications, publishing rulings, and ensuring accuracy, accessibility and basic SEO standards Produce and edit a wide range of communications materials, including newsletters, news releases, internal updates, and briefings, ensuring alignment with IPSO's purpose and regulatory role. Provide broader communications support, including media monitoring and reporting, handling press enquiries as directed, and assisting with IPSO events and conferences.
May 04, 2026
Full time
IPSO - the Independent Press Standards Organisation - is the regulator of most newspapers, magazines, and digital news in the UK. We are recruiting a Communications Officer to cover maternity leave within our committed, friendly, and dynamic team. About the role The key role responsibilities will be to: Plan, create and manage digital communications and social media content across IPSO channels, using analytics to monitor performance and support organisational priorities Manage and update the IPSO website using WordPress, including day to day communications, publishing rulings, and ensuring accuracy, accessibility and basic SEO standards Produce and edit a wide range of communications materials, including newsletters, news releases, internal updates, and briefings, ensuring alignment with IPSO's purpose and regulatory role. Provide broader communications support, including media monitoring and reporting, handling press enquiries as directed, and assisting with IPSO events and conferences.
IPSO - the Independent Press Standards Organisation - is the regulator of most newspapers, magazines, and digital news in the UK. We are a small but influential and high-profile organisation with a clear and important purpose. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture. We are recruiting a Complaints Officer to join our committed, friendly, and dynamic Complaints team. Reporting to the Heads of Complaints and working closely with the Systems department, the purpose of the Complaints Officer position is to handle complaints made to IPSO in a personal, authoritative and efficient manner and to assist in the operation of IPSO's pre-publication and privacy notice services. About the role This is a role for someone who is articulate and efficient, with excellent communication and analytical skills, and an interest in news and how it is regulated. IPSO has a strong commitment to staff development, and the role benefits from a well-structured and stimulating programme of progression. Starting with drafting responses to complainants whose complaints are not being taken forward, the successful candidate will progress to investigating complaints, drafting rulings for external publication, and mediating between complainants and publications. You will also be trained to staff, on a rota basis, IPSO's pre-publication and privacy notice services, which provide 24-hour confidential advice to editors and journalists on matters relating to the Editors' Code and protect members of the public and public figures from potential intrusion and unwanted press attention. The key role responsibilities include: Reviewing and investigating complaints to IPSO to determine whether they fall within its remit and raise a potential breach of the Editors' Code of Practice; Drafting recommendations for the consideration of the Complaints Committee; Providing efficient, compassionate and effective pre-publication and privacy notice services. You can see a full job description Complaints Officer - IPSO. Skills and experience Efficient, effective and empathetic, the right candidate will have a strong analytical ability that they can convey both verbally and in writing. You will have excellent writing skills, and experience of drafting important documents to a high level. You will also have experience of dealing sensitively and professionally with people from a range of backgrounds. Complaints Officers are trusted with a high level of autonomy in their work - so demonstrable time management and organisational skills are required. A personal interest in current affairs and the news industry is a must, but there is no need for a degree or qualification in this area. At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression. We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background. What we can offer you This role is highly engaging and interesting - with no two days being the same. It offers great development opportunities, alongside the opportunity to raise press standards by dealing with complaints made against a variety of newspapers and magazines. There is a competitive starting salary of £41k, plus another £2k after 24 months of service. You'll also receive an additional £1,145 on-call allowance after the relevant training has taken place, 25 days of paid annual leave plus a holiday buy and sell scheme, and excellent additional benefits including season ticket loan, cycle to work scheme, private GP service, and (once probation is completed) free fitness membership. The role is full-time, and IPSO offers hybrid working to all staff. All staff work two core days (Tuesdays and Wednesdays) in our Central London office. New staff may be asked to come in for more days while they familiarise themselves with the organisation. How to apply Candidates are required to attach a Diversity Monitoring form, which can be found on our website Complaints Officer - IPSO . Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions. To apply, please read the full job description and forward your CV with a cover letter outlining why you are interested in the role and how you are suitable, along with the diversity monitoring form to by 11.59 p.m. on 24 May 2026. IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website Complaints Officer - IPSO.
Apr 30, 2026
Full time
IPSO - the Independent Press Standards Organisation - is the regulator of most newspapers, magazines, and digital news in the UK. We are a small but influential and high-profile organisation with a clear and important purpose. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture. We are recruiting a Complaints Officer to join our committed, friendly, and dynamic Complaints team. Reporting to the Heads of Complaints and working closely with the Systems department, the purpose of the Complaints Officer position is to handle complaints made to IPSO in a personal, authoritative and efficient manner and to assist in the operation of IPSO's pre-publication and privacy notice services. About the role This is a role for someone who is articulate and efficient, with excellent communication and analytical skills, and an interest in news and how it is regulated. IPSO has a strong commitment to staff development, and the role benefits from a well-structured and stimulating programme of progression. Starting with drafting responses to complainants whose complaints are not being taken forward, the successful candidate will progress to investigating complaints, drafting rulings for external publication, and mediating between complainants and publications. You will also be trained to staff, on a rota basis, IPSO's pre-publication and privacy notice services, which provide 24-hour confidential advice to editors and journalists on matters relating to the Editors' Code and protect members of the public and public figures from potential intrusion and unwanted press attention. The key role responsibilities include: Reviewing and investigating complaints to IPSO to determine whether they fall within its remit and raise a potential breach of the Editors' Code of Practice; Drafting recommendations for the consideration of the Complaints Committee; Providing efficient, compassionate and effective pre-publication and privacy notice services. You can see a full job description Complaints Officer - IPSO. Skills and experience Efficient, effective and empathetic, the right candidate will have a strong analytical ability that they can convey both verbally and in writing. You will have excellent writing skills, and experience of drafting important documents to a high level. You will also have experience of dealing sensitively and professionally with people from a range of backgrounds. Complaints Officers are trusted with a high level of autonomy in their work - so demonstrable time management and organisational skills are required. A personal interest in current affairs and the news industry is a must, but there is no need for a degree or qualification in this area. At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression. We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background. What we can offer you This role is highly engaging and interesting - with no two days being the same. It offers great development opportunities, alongside the opportunity to raise press standards by dealing with complaints made against a variety of newspapers and magazines. There is a competitive starting salary of £41k, plus another £2k after 24 months of service. You'll also receive an additional £1,145 on-call allowance after the relevant training has taken place, 25 days of paid annual leave plus a holiday buy and sell scheme, and excellent additional benefits including season ticket loan, cycle to work scheme, private GP service, and (once probation is completed) free fitness membership. The role is full-time, and IPSO offers hybrid working to all staff. All staff work two core days (Tuesdays and Wednesdays) in our Central London office. New staff may be asked to come in for more days while they familiarise themselves with the organisation. How to apply Candidates are required to attach a Diversity Monitoring form, which can be found on our website Complaints Officer - IPSO . Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions. To apply, please read the full job description and forward your CV with a cover letter outlining why you are interested in the role and how you are suitable, along with the diversity monitoring form to by 11.59 p.m. on 24 May 2026. IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website Complaints Officer - IPSO.
