UnitedHealth Group

Partnership and Governance Manager, UK Remote At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive. As a Partnership and Governance Manager you will be responsible for the oversight of network strategic and insurance partner compliance, service performance, and examine quality, effectiveness and value of the relationships. This role will coordinate across the network team and with various internal functions (across all UHCG Markets) to ensure enterprise-wide needs for due diligence, compliance audits, risk assessment and continued partnership evaluation, analyze trends and develop recommendations and action plans to address opportunities with all network partners. This role will also have a portfolio of partners to manage directly. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader. This is a full-time position with standard working hours of Monday through Friday from 9am to 5pm, with flexibility due to working with a global team. Primary Responsibilities of the Partnership and Governance Manager: Lead and be responsible for the onboarding of network partners and vendors and ongoing management of assigned partners Analyze all network and/or provider performance in line with key indicators, controls and measures Partner with cross-functional teams (including but not limited to: product, quality, sales, client management, underwriting, claims operations, account implementation, finance, IT, marketing, communication) to project manage, ask critical questions, and provide decision-making framework to complete vendor onboarding in agreed upon timeframe Perform as a functional bridge amongst external vendors as well as internal stakeholder Ensure that network partners and/or providers due diligence is maintained, service measures, controls, reporting output and governance structures are in place and evolve in line with changing business, client and regulatory requirements Review and/or analyze member/customer population information and data relating to consumption of services Ensure relevant partner profile information is loaded and available in a consistent format Develop performance reports to indicate partner and commercial outcomes against business and network objectives Ensure appropriate controls are in place across functions to clearly identify performance and adherence to expectations Identify improvement opportunities based on data insights for internal UHCG functions as well as the external network partner Provide recommendations to senior leadership for improvement initiatives of network partners and internal functions which support network partners Collaborate with partner relationship managers and partner support executive to identify additional areas of opportunity to improve partner performance You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Bachelors degree or higher Proven professional experience in International Private Medical Insurance Experience in client-facing or external role Project management experience Sales orientation, meaning possesses natural reflexes to promote, persuade, and negotiate Flexibility in schedule to accommodate international time zones and team locations Understanding of insurance products, plans, processes and programs Understanding of enterprise quality and compliance guidelines Preferred Qualifications: Experience with regional insurance network partners Multi-lingual Soft Skills: Interpersonal skills, establishing rapport and working well with others in matrix organization; stakeholder management Excellent presentation (material preparation and communication) skills Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2024 UnitedHealth Group. All rights reserved.

Optum, the fast-growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernizing the health care system and improving the lives of people and communities. About the role: We are looking for an experienced Agile Coach/Scrum Master to help transition our business from its existing work practices to infusing a real agile understanding from the top-down. You will coach, mentor and guide our people to figure out the best solutions for their specific challenges. You will analyze the organization's existing infrastructure and implement improvements to help streamline processes and create efficiencies. Ultimately, you will play a key role in the long-term strategy across the entire organization, helping our teams to deliver better products in a faster, more efficient manner. Careers with Optum offer hybrid work arrangements and individuals who live in the United Kingdom will have the opportunity to regularly work from home (remote). Here at Optum we use the office space to promote community, enhance collaboration and foster innovation. Responsibilities: Hands on Scrum Master for a small team Work with product teams to analyze current systems and processes and design a strategy for the adoption of agile best practices Guide teams to help them stay on track with agile techniques, fine-tuning approaches as needed to ensure the overall strategy is being met Lead agile workshops for both development and functional teams, as well as key stakeholders Promote and advocate a culture of continuous improvement, setting goals and milestones and being accountable for them Drive cultural change by championing an agile mindset and ensure the organization is at the forefront of industry best practices Required Qualifications: Proven experience as an Agile Coach Experience in Scrum, Kanban, and Scaled Agile Frameworks (SAFe, LeSS) Can showcase examples of implementing agile techniques in different cultures and environments Experience running agile projects of varying size and complexity Strong leader, educator, and coach An excellent communicator and motivator Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Business Development Executive - London (Hybrid) Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm) Careers with Optum offer flexible work arrangements and individual who live and work in the UK will have the opportunity to split their monthly work hours between our London office and telecommuting from a home-based office a in a hybrid work model. Responsibilities: As a Business Development Executive at Optum, you will be responsible for consultative selling of our healthcare solutions, across our Medicines Optimisation product suite. Be recognized as a trusted advisor to our prospects and customers in the healthcare sector Build trust with prospects by understanding their needs and how you are able to address them Ensure both revenue and profit measures are maximized whilst maximizing value to customer Create and find fully qualified sales opportunities to demonstrate and sell our software/service Work towards individual monthly and quarterly KPIs and targets to achieve sales team goals Liaise with marketing to achieve a joint volume and value target of opportunities, using their content to further your success Liaise with our outsourced lead generation partner to qualify and convert warm opportunities Proactively calling leads alongside utilising inbound marketing sourced leads Utilise Salesforce technology to generate leads through industry leading/best practice sales techniques Express a keen interest to learn about Optum UK products and services. Become the expert in demonstrating features, advantages and benefits of the product suite and most importantly, able to showcase value in a friendly and sociable manner Keep up to date with healthcare sector news Participate and attend exhibitions and meetings, some occasional overnight stays away from home may be required You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Bachelor's Degree is required Proven experience in consultative B2B healthcare solutions selling Experience supporting product transition within the healthcare industry (e.g. Life Sciences, EAP) Excellent customer/consultant relationship management Proven ability to face externally to clients Excellent influencing skills Proven software product and healthcare services background Market focus with ability to deliver internal capabilities Excellent sales pipeline management skills Excellent communicator with solid organization and analytic skills Exemplary and natural interpersonal skills; sociable, self-motivated, resilient, professional and keen to enjoy customer relationships A strong communicator, both in writing and spoken communications Experience of responding to public sector/NHS tenders/bids essential Pref erred Qualifications: Degree qualified in a relevant discipline, healthcare being an advantage (nurse or pharmacist) Registered pharmacy technicians are welcomed MBA would be an advantage Clinical decision support (prescribing for medicines) experience highly desirable Previous Head of Medicines Management with sales experience would be a distinct advantage Here at Optum, part of United Health Group we'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm) Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

We're looking for a candidate to fill this position in an exciting company. Review contract language to ensure consistency/eliminate conflicts Draft/update standard language for contract templates Draft non-standard contract language or custom agreements based on negotiations Review counterparty (e.g., client, vendor, provider) forms/contract templates (including UK Framework Agreements) to ensure inclusion of necessary terms and conditions for the transaction Identify issues in contracts and requests for proposals that require escalation and engage senior legal counsel or other stakeholders as appropriate Communicate risks and explain contract language and terminology (e.g., limits of liability, indemnifications, audits, etc.) appropriately for a given audience Defend the company's position and rationale on contract terms Meet with appropriate individuals (e.g., internal/external parties, vendors, outside counsel) to discuss and negotiate non-standard terms Identify/recommend/engage relevant internal/external stakeholders in the contract process to problem-solve and resolve issues and approve non-standard terms Manage multiple contract priorities (e.g., assigned cases/accounts, projects, tasks) and remain focused on key/appropriate priorities in the contracting process Identify/participate in projects to suggest contract process or customer service improvements Search and maintain contract records and data Track and report contract status, exceptions or non-standard approvals Operate proficiently within a paperless contracting process/environment You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Extensive experience in commercial contract drafting and negotiation Strong transactional negotiation and drafting skills UK public procurement experience in the healthcare/life science space Ability to build and maintain rapport with leaders, team members, employees, and external company contacts, with demonstrated ability to lead and contribute to team effort