Stryker

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Permanent Contract Who We Want Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. What You Will Do The Field Inventory specialist will be responsible for counting inventory in the field at customer sites in line with the set plan for the year, including reconciliation agreed with customer. The role will be successful by building internal and external relationships, to execute the counts in the field but also to drive additional inventory management value added activities together with customers. Key Activities & Responsibilities Responsible to making sure the counts in your set region are performed in line the European SOP for field inventory count. Together with the manager create the most effective count plan for the year Manage the appointments with the hospitals and Stryker sales reps. Proactively identifies opportunities for inventory optimization, and present these to internal stakeholders (and customers) Visit the customer and perform the inventory count with Stryker's AIM platform for field inventory management The count is performed for sterile implants, unsterile implants and kits. Analyse the count differences, align and agree the actions with the customer and if required the Stryker sales reps Using the AIM platform to perform the inventory adjustment transactions as agreed with the customer and the Stryker sales rep in Oracle. Send necessary reports to customer and Stryker sales rep. Work together with the customer and agree actions for expired or soon to be expired products Represent Stryker in a professional way during customer visits Build effective relationships with our customer and internal stakeholders Contributing to continuous improvements by identifying inefficiencies and proposing process improvements Stay up to date with product knowledge to understand the Stryker business, our customers needs to create the best possible outcomes for field inventor management Be the role model for your colleagues and support more junior colleagues related to the job. Support onboarding and training of new team members. Ensures all ISO, Compliance, SOX, FCPA and regulatory requirements and policies are followed Education Essential : A levels or higher (or equivalent) Desired : Degree in business or logistics Experience Essential : Managing of inventory and counting inventory, including reconciliation Managing Microsoft office applications and ERP systems efficiently Experience of working with SOPs and SOX controls Proven excellent communication skills and building relationships Preferred : Managing field inventory at customer sites Experience working with implants and instruments or similar work Asset or inventory management - work with evaluating inventory and making adjustments that reduces inventory while maintaining service levels. Medical Device Industry - Experience within the industry dealing with sterile and non-sterile components Competencies & Behaviours Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments. Must be IT literate and efficient in an administrative environment. They must have the ability to work on their own initiative, prioritizing and organizing workload. Problem solving skills as well as ability to lead teams across various geographies. Decision Making/Judgement - Selects effective approaches to solving issues, based on available information and business objectives and escalates appropriately. Relationship Builder - Builds and maintains relationships within the team, customers and across the wider organisation Good communication skills Proactive - Has a pro-active and independent personality, ability to manage their own workload and prioritise appropriately Strong internal drive and motivation to make a difference and add value to an organisation Attention to Detail - being careful about detail and thorough in completing work tasks. Dependability - being reliable, responsible, and dependable, and fulfilling obligations. Independence - developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Initiative - a willingness to take on responsibilities and challenges. Innovation - creativity and alternative thinking to develop new ideas for and answers to work-related problems. Integrity - being honest and ethical. United Kingdom Pay Ranges United Kingdom: £30,200 - £50,500 GBP Annual At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker's comprehensive benefits package. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Stryker in the United Kingdom seeks a Field Service Engineer to perform on-site repair and preventive maintenance on Stryker medical devices, ensuring compliance with quality systems and manufacturer specifications. You will deliver technical assistance and documentation to customers. You will work close to Bristol area, provide technical training, and act as the local on-site representative, enhancing service delivery through clear communication and problem solving.

Field Service Engineer Region covered: South West England (ideally based close to the Bristol area) Position Summary To maintain professional and profitable repair and preventive maintenance service business on Stryker's products while ensuring compliance with the quality system and manufacturer specifications. Deliver technical assistance and documentation to internal and external customers. Who We Want Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. What You Will Do Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization. What You Need Degree in engineering medical electronics and camera technology or equivalent, or an extensive amount of practical knowledge gained through experience Fluency in both spoken and written (technical and medical) English Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook) Minimum 3 years experience in medical electronics, combined with good mechanical skills Minimum 2 years experience in the hospital environment and health care work IT experience on administrative and technical level Who Are Stryker Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at . United Kingdom Pay Ranges United Kingdom: £31,800 - £52,900 GBP Annual At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker's comprehensive benefits package. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Product Support Specialist - Manual & Robotic - Location - Edinburgh/Borders/Fife/Forth Valley Position Summary To grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimising customer service. Growing existing accounts through technical expertise. The Product Support Specialist - Manual & Robotic provides clinical product support to end users along with guidance and assistance during Mako surgical procedures. Essential Duties & Responsibilities Stryker Citizen always demonstrates outstanding ethics. Treats customers and employees with respect, representing the company in the best possible light. Knowledge: Communicates essential benefits of products and their clinical applications. Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales. Business Planning: Constructs a basic business plan with input from mentor/manager. Daily, weekly, and monthly planning decided in partnership with mentor and RSM. Sales Skills: Develops rapport. Understands the importance of relationships in selling. Using open questioning techniques to ascertain customers' needs and has good working knowledge of key brands to open opportunities for the sales team to sell. Uses customer troubleshooting opportunities to grow and protect the business. Commercial Awareness: Understands that there are multiple stakeholders in the decision-making process and asks appropriate questions to identify the stakeholders. Discretion/Latitude/Impact: Work is closely supervised, and specific direction provided by more experienced staff. Keeps supervisor informed regularly on status of work. Failure to achieve results can normally be overcome without serious effect on revenue or budget. Achieve sales results in line with the annual sales target and KPI metrics Planning, prioritizing, and executing of required activities and customer support. Segmentation of the sales area and define a focus on the expansion of existing customers, as well as support for growing customers together with the Sales Team. Support/maintenance of existing customers to maintain customer satisfaction/quality and collaboration with the Sales Team and other departments. Development of short and medium-term strategies in collaboration with the customer to secure/strengthen the Stryker position. Good communication and negotiation on an equal footing with customers, using reasonable and appropriate methods to ensure a profitable and sustainable relationship Market observations to strengthen own position and constant analysis of responsible area Address challenges with the customer and develop solutions (with support of RSM/Sales Team) Participate in in-house meetings to discuss organizational, development, Administration of IT based customer database/CRM-Tool Clinical/Technical Expertise Serve as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures. Train and guide surgeons and hospital staff in the use of Stryker's Mako robot, including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes. Use proprietary software to prepare pre-operative CT scans for assigned cases and assist surgeons in pre-operative implant planning, implant sizing and positioning. Troubleshoot and solve technical issues related to the robot independently or field escalation matters appropriately. Partner with Field Service team effectively to ensure technical issues are resolved and maintenance is delivered. Build knowledge of Stryker implants and instrumentation and mastery of the robot and its different applications in order to become a trusted "go-to" for all case coverage types (robotic and manual). Educate surgeons and staff on the clinical benefits of the robot and best practices with confidence, enthusiasm and respect. Complete Mako 101 and 201 training for all robotic-assisted surgery applications. Obtain certification for each application needed to perform independent case coverage. Complete JR 101 and 201 training and develop an understanding of all basic manual procedures. Develop ability to competently cover complex primary and revision hip and knee procedures. Key Talents / Skill Requirements Excellent communication skills with proficiency in spoken and written English. Outgoing and persuasive manner and ability to deal with people who hold differing beliefs or values. Confidence and persistence. Patience and self-motivation. Analytical and planning skills. Flexible approach to work to adapt to changes. Strong teamwork and networking skills. Commercial and business awareness. Valid driving license. Ability and self-confidence to meet the customer on an equal footing to discuss medical and economic issues Sales Skills - challenge the customer Assertiveness Service and solution oriented OR experience Learning skills - Ability to apply new skills at any time. Is open to new ideas. Self-employment: High self-organization skills Willingness to travel Positive attitude, a "can do" solution orientated approach to succeed. Self-motivated, you take ownership of your work Collaborative partners, you build and leverage relationships to bring together ideas, data and insights to drive continuous improvements and ultimately to secure wins within your own team as well as in other teams/functions across the business. Teamwork is an integral part of this role. Goal Orientated, to thrive in this fast-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements squarely in focus, we want people who deliver safe and robust solutions. High Ethics & Integrity, we want you to win in the right way, that's a fundamental building block of Stryker's vision of being the most admired company in healthcare. Qualifications/Experience Educated to degree level is advantageous Experience in a related field is desirable Market knowledge and Medical Background preferred especially within Physiotherapy - MSK United Kingdom Pay Ranges United Kingdom: £40,500 - £67,600 GBP Annual At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker's comprehensive benefits package. If you'd like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Stryker Edinburgh-based Product Support Specialist role focuses on promoting hip and knee products to orthopaedic surgeons and optimizing customer service. You will provide front-line clinical and technical support for Mako robotic and manual procedures, including pre- and post-operative guidance to teams. Responsibilities include training surgeons, assisting in surgeries, troubleshooting robotic issues, and collaborating with the Sales Team to expand existing accounts while ensuring high