Hammersmith, Fulham, Ealing and Hounslow Mind

Purpose of the Job Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners. We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity. Key Responsibilities General With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to: Day-to-day Site Operations Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues). Escalate any issues to the Business Support Manager when necessary. Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines. Maintain guidelines and site handbooks, ensuring all are up to date. Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner). Liaise with central services to oversee onsite deliveries. Co-ordinate movement of items/ stock between sites. Report shared IT and photocopier issues to relevant suppliers. Ensure waste disposal at HFEH Mind sites are compliant with local authorities guidelines. Health & Safety Support Support with regular fire alarm testing and fire drills. Help maintain health and safety records and reports. Assist with onboarding staff on building safety (e.g., exits, alarms). To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens. Security & Access Keep track of keys and access fobs; maintain register. Ensure security systems are in working order (CCTV, alarms). Liaise with external contractors as required. Coordination & Admin Assist Business Support Manager with maintenance schedule and supplier review schedule. Maintain records for H&S inspections (fire extinguishers etc) and risk assessments. Help gather quotes for minor works or maintenance. Ensure all facilities related invoices are provided to finance. Check post at registered office(s) regularly and manage facilities email inbox. Contribute data for management reports. Person specification Essential Experience in a facilities or office coordination role, ideally across multiple sites. Good understanding of health and safety in the workplace. Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc). Good IT skills. Confident using Microsoft Office (especially Excel and Outlook). A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors. Desirable Fire warden and first aid training. IOSH Managing Safely qualification. UK driving licence. Living within easy travelling distance of our sites Qualities: Strong communication and organisation skills. Comfortable working independently across multiple sites. Able to communicate with staff, clients and visitors in a calm and orderly way. A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset. Able to work well within a team and engage with staff. Diligence. This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review. We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. Post is subject to a Standard DBS check

Hammersmith, Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to joining our Adult Services Team. Role purpose This Ealing Pathways service is designed to support adults (18 years and over) with stable mental illness to stay well and avoid acute admission. The service provides support with welfare benefits, debt, housing and well-being advice service. The Pathways service will support people within Primary Care, alongside the Primary Care Mental Health Service when appropriate, to ensure that they have the right support to live their lives independently and with service intervention at the minimum level of intensity possible. The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to Ealing residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc. The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the service manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed. The successful candidate will be required to work alongside the Team Leader and volunteers supporting on the project. The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind's policies and procedures. Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work. We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. Post is subject to an enhanced DBS check

Hammersmith, Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to joining our Adult Services Team. Role purpose HFEH Mind and West London Trust have partnered to create a directory of Mental Health services across Hammersmith Fulham, Ealing and Hounslow. We are looking to recruit a staff member on a temporary basis to help us gather data from both statutory and non-statutory agencies who support Mental Health. The successful candidate will liaise with our web design company (C27 Media) to ensure the data submitted is in the correct format, the website is easy to navigate and identify any teething problems. This directory is client led and there will be consultation groups with service users to test the website, this will also need to be fed back to The Trust and website designers with key ideas and solutions. This is a part-time role for 2 days a week. We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. Post is subject to an enhanced DBS check