Position: Retail Duty Manager Salary: GBP 32K - 34K Location: London Hours: Full time, with occasional out-of-hours requirement PURPOSE OF THE ROLE Retail Duty Managers are the operational managers for the Retail Shop and online Shop. As a Retail Duty Manager, you will have the responsibility to ensure the Retail Experience team provides exceptional standards of customer experience. You will manage the Retail Experience team to welcome all guests to London warmly, encouraging visitors to learn about and enjoy their shopping experience in the Shop and Stand and enable them to experience Japanese cultures through the retail products. You will motivate the Retail Experience team to maintain a positive work atmosphere, helping to ensure retail revenue targets and team KPIs are met. You will be the escalation point for customer queries in The Shop and you will also coach and lead the team on the Shop floor, role modelling our service standards, behaviours and values. You will support the security presence in all the Shop public spaces and ensure that the Health and Safety Policy is adhered to. This includes managing visitor flow, being alert to potential hazards, and responding to a variety of needs. KEY DUTIES Retail Experience Manage and motivate the REA team to ensure a focus on customer service and selling to achieve targets. Lead by example, ensuring the Values of the company are embedded and upheld within the REA team. Stay up to date about product lines and ensure REA team members undertake product training. Stay up to date with and ensure REA team promotes all the shop facilities, exhibitions, and events. Lead in driving sales and providing feedback to REA team to improve productivity and customer service. Maintain a Japanese aesthetic and refined shopping environment, ensuring excellent execution and maintenance of retail displays across The Shop and assist with setting up visual displays in Shop, booths, and windows. Shop and Online Shop Operations Carry out daily operational checklists to ensure efficient and safe operation of retail environment and team. Ensure products are replenished and well-presented across retail spaces. Plan and provide a daily schedule to ensure appropriate staffing levels throughout the day. Provide the REA team with a morning briefing and handover briefing at the beginning and end of both shifts. Handle on-site and online customer inquiries, complaints, refunds, and exchanges. Support the operational implementation of any Shop promotions or experiences on the Shop floor. Liaise with the cleaning and maintenance teams to ensure all retail areas are pristinely presented at all times. Team Management Provide daily supervision of REA team to ensure operational requirements are met. Train the REA team on the operational functionality of retail systems. Train the REA team on retail operational processes ensuring these processes are followed at all times. Line manage members of the REA team including 1 to 1s, reviews, disciplinaries, and holiday requests. Health, Safety & Security Ensure that all REAs in the team complete induction and compliance training. Ensure accident and incident reporting procedures are understood and complied with by REA Team. Support front-of-house security and safety and liaise with the security team according to procedures. Assisting in evacuation during an emergency, and ensure the safety of visitors and colleagues. Ensure that the Shop, including back of house areas, are always fully compliant with trading standards legislation, health & safety legislation, fire and security standards, and any other legal requirements. KEY RELATIONSHIPS Internal Retail Services Manager Retail Duty Managers Executive Director Merchandising Team Retail Marketing team Visitor Experience team Retail Finance Team Operations Team External Third-party contractors for cleaning and security QUALIFICATIONS & EXPERIENCE Essential Over 3 years' experience in retail management (in high-end retail) including team management experience. Bachelor's degree or equivalent. Experience of working in a managerial or duty manager role in a high-end retail sales focused brand setting. Experience in and ability to lead and motivate a FOH team. Excellent interpersonal skills and lead by example to ensure a welcoming customer experience. Know how to resolve incidents and resolve customer complaints to a satisfactory outcome. A sensitivity to and understanding of Japan and Japanese cultures. Proficiency in using EPOS and other retail related systems. Good level of proficiency of all MS Office suite systems. Exceptional attention to detail and focus. Effective collaborator, able to work with colleagues across the organisation. Ability to create a climate where professional learning and personal growth are actively encouraged and valued. Excellent written and spoken English, proficient to high business language standard. Exceptional standard of customer service through well-established and effective communication skills. Ability to multi-task and prioritize work, whilst paying attention to detail. Strong organizational, planning, and problem-solving skills and excellent time management skills. Desirable Other relevant training, licences and certification are advantageous including First Aid, Food Hygiene, Health & Safety and Fire warden training beneficial. Experience of visual merchandising advantageous. Other language skills, including Japanese, would be advantageous. WORK ENVIRONMENT Most duties carried out in the company public spaces. Approximately 80% of duties will be carried out on the Shop floor duties and approximately 20% will be administrative related duties. Standard hours are 8 per day. Rolling rota will include weekends and evenings, and Bank Holidays when the venue is open. Holidays requests may be restricted during December in the peak Christmas trading period. Additional after-hours project and event-related work may be required. BENEFITS Generous holiday allowance - up to 36 days per year inclusive of public and bank holidays. Group life insurance scheme. Remote GP service including access to physiotherapy, mental health support and wellbeing advice. Cycle to work scheme. Employee discount for Shop. Candidate must have the right to work in the UK as the company does not provide visa sponsorship.
Jun 21, 2025
Full time
Position: Retail Duty Manager Salary: GBP 32K - 34K Location: London Hours: Full time, with occasional out-of-hours requirement PURPOSE OF THE ROLE Retail Duty Managers are the operational managers for the Retail Shop and online Shop. As a Retail Duty Manager, you will have the responsibility to ensure the Retail Experience team provides exceptional standards of customer experience. You will manage the Retail Experience team to welcome all guests to London warmly, encouraging visitors to learn about and enjoy their shopping experience in the Shop and Stand and enable them to experience Japanese cultures through the retail products. You will motivate the Retail Experience team to maintain a positive work atmosphere, helping to ensure retail revenue targets and team KPIs are met. You will be the escalation point for customer queries in The Shop and you will also coach and lead the team on the Shop floor, role modelling our service standards, behaviours and values. You will support the security presence in all the Shop public spaces and ensure that the Health and Safety Policy is adhered to. This includes managing visitor flow, being alert to potential hazards, and responding to a variety of needs. KEY DUTIES Retail Experience Manage and motivate the REA team to ensure a focus on customer service and selling to achieve targets. Lead by example, ensuring the Values of the company are embedded and upheld within the REA team. Stay up to date about product lines and ensure REA team members undertake product training. Stay up to date with and ensure REA team promotes all the shop facilities, exhibitions, and events. Lead in driving sales and providing feedback to REA team to improve productivity and customer service. Maintain a Japanese aesthetic and refined shopping environment, ensuring excellent execution and maintenance of retail displays across The Shop and assist with setting up visual displays in Shop, booths, and windows. Shop and Online Shop Operations Carry out daily operational checklists to ensure efficient and safe operation of retail environment and team. Ensure products are replenished and well-presented across retail spaces. Plan and provide a daily schedule to ensure appropriate staffing levels throughout the day. Provide the REA team with a morning briefing and handover briefing at the beginning and end of both shifts. Handle on-site and online customer inquiries, complaints, refunds, and exchanges. Support the operational implementation of any Shop promotions or experiences on the Shop floor. Liaise with the cleaning and maintenance teams to ensure all retail areas are pristinely presented at all times. Team Management Provide daily supervision of REA team to ensure operational requirements are met. Train the REA team on the operational functionality of retail systems. Train the REA team on retail operational processes ensuring these processes are followed at all times. Line manage members of the REA team including 1 to 1s, reviews, disciplinaries, and holiday requests. Health, Safety & Security Ensure that all REAs in the team complete induction and compliance training. Ensure accident and incident reporting procedures are understood and complied with by REA Team. Support front-of-house security and safety and liaise with the security team according to procedures. Assisting in evacuation during an emergency, and ensure the safety of visitors and colleagues. Ensure that the Shop, including back of house areas, are always fully compliant with trading standards legislation, health & safety legislation, fire and security standards, and any other legal requirements. KEY RELATIONSHIPS Internal Retail Services Manager Retail Duty Managers Executive Director Merchandising Team Retail Marketing team Visitor Experience team Retail Finance Team Operations Team External Third-party contractors for cleaning and security QUALIFICATIONS & EXPERIENCE Essential Over 3 years' experience in retail management (in high-end retail) including team management experience. Bachelor's degree or equivalent. Experience of working in a managerial or duty manager role in a high-end retail sales focused brand setting. Experience in and ability to lead and motivate a FOH team. Excellent interpersonal skills and lead by example to ensure a welcoming customer experience. Know how to resolve incidents and resolve customer complaints to a satisfactory outcome. A sensitivity to and understanding of Japan and Japanese cultures. Proficiency in using EPOS and other retail related systems. Good level of proficiency of all MS Office suite systems. Exceptional attention to detail and focus. Effective collaborator, able to work with colleagues across the organisation. Ability to create a climate where professional learning and personal growth are actively encouraged and valued. Excellent written and spoken English, proficient to high business language standard. Exceptional standard of customer service through well-established and effective communication skills. Ability to multi-task and prioritize work, whilst paying attention to detail. Strong organizational, planning, and problem-solving skills and excellent time management skills. Desirable Other relevant training, licences and certification are advantageous including First Aid, Food Hygiene, Health & Safety and Fire warden training beneficial. Experience of visual merchandising advantageous. Other language skills, including Japanese, would be advantageous. WORK ENVIRONMENT Most duties carried out in the company public spaces. Approximately 80% of duties will be carried out on the Shop floor duties and approximately 20% will be administrative related duties. Standard hours are 8 per day. Rolling rota will include weekends and evenings, and Bank Holidays when the venue is open. Holidays requests may be restricted during December in the peak Christmas trading period. Additional after-hours project and event-related work may be required. BENEFITS Generous holiday allowance - up to 36 days per year inclusive of public and bank holidays. Group life insurance scheme. Remote GP service including access to physiotherapy, mental health support and wellbeing advice. Cycle to work scheme. Employee discount for Shop. Candidate must have the right to work in the UK as the company does not provide visa sponsorship.
Job Title: Dealer Assistant and Administration (Japanese Speaking) Location: City of London (Hybrid work is available) Employment status: Permanent Salary: GBP 30K-35K Departments: Front Office Risk Management and Administration Department Investment Planning Department Job Purpose and Key Responsibilities 1. Front Office Risk Management and Administration Department To work alongside and support the Treasury and Market Making Groups within the Global Markets Unit to ensure robust internal risk management and effective front office controls by: Establishing and maintaining a sound risk management structure in line with Risk Management Policy. Maintaining, developing, and strengthening internal controls. Improving operational efficiency of risk reporting and monitoring. Performing administrative duties as required. Key Responsibilities include: Ensuring market presence and regulatory compliance. Monitoring operations related to risk management (excluding dealer position management). Handling regulatory reporting (MIFID, ESMA, etc.) and credit line monitoring. Monitoring external regulatory environment for relevant factors. Maintaining and updating 'Branch Procedure Manuals'. Supporting other departments within the Global Markets Unit. Collaborating with other departments and Head Office on administrative matters. Performing additional duties as assigned. 2. Investment Planning Department To execute procedures to strengthen internal control within the Global Markets Unit and assist activities under the guidance of the Department Head. Key Responsibilities include: Maintaining market presence and regulatory compliance. Performing clerical tasks such as trade input and daily operations. Providing clerical and secretarial support to departments and management. Handling internal audit matters. Supporting external inspections (FCA, BoE, BoJ). Updating 'Branch Procedure Manuals'. Assisting with operational matters under supervision. Collaborating with other departments and Head Office. Executing duties as requested by the GM of Global Markets. Qualifications and Experience Understanding of interest rate instruments within a financial institution. Intermediate/Advanced skills in Word/Excel, good mathematical ability, and programming knowledge preferred. Understanding of regulatory frameworks and market products, or willingness to learn quickly. Fluent in written and spoken English and Japanese. Note: Only shortlisted candidates will be notified. Thank you for your understanding.
Jun 21, 2025
Full time
Job Title: Dealer Assistant and Administration (Japanese Speaking) Location: City of London (Hybrid work is available) Employment status: Permanent Salary: GBP 30K-35K Departments: Front Office Risk Management and Administration Department Investment Planning Department Job Purpose and Key Responsibilities 1. Front Office Risk Management and Administration Department To work alongside and support the Treasury and Market Making Groups within the Global Markets Unit to ensure robust internal risk management and effective front office controls by: Establishing and maintaining a sound risk management structure in line with Risk Management Policy. Maintaining, developing, and strengthening internal controls. Improving operational efficiency of risk reporting and monitoring. Performing administrative duties as required. Key Responsibilities include: Ensuring market presence and regulatory compliance. Monitoring operations related to risk management (excluding dealer position management). Handling regulatory reporting (MIFID, ESMA, etc.) and credit line monitoring. Monitoring external regulatory environment for relevant factors. Maintaining and updating 'Branch Procedure Manuals'. Supporting other departments within the Global Markets Unit. Collaborating with other departments and Head Office on administrative matters. Performing additional duties as assigned. 2. Investment Planning Department To execute procedures to strengthen internal control within the Global Markets Unit and assist activities under the guidance of the Department Head. Key Responsibilities include: Maintaining market presence and regulatory compliance. Performing clerical tasks such as trade input and daily operations. Providing clerical and secretarial support to departments and management. Handling internal audit matters. Supporting external inspections (FCA, BoE, BoJ). Updating 'Branch Procedure Manuals'. Assisting with operational matters under supervision. Collaborating with other departments and Head Office. Executing duties as requested by the GM of Global Markets. Qualifications and Experience Understanding of interest rate instruments within a financial institution. Intermediate/Advanced skills in Word/Excel, good mathematical ability, and programming knowledge preferred. Understanding of regulatory frameworks and market products, or willingness to learn quickly. Fluent in written and spoken English and Japanese. Note: Only shortlisted candidates will be notified. Thank you for your understanding.
Job Responsibilities: Accounting Duties: Assist in managing accounts payable and receivable. Process invoices, payments, and reconciliations. Maintain accurate financial records and support month-end closing. Prepare basic financial reports and assist in audits. Ensure compliance with company policies and accounting regulations. Calculation of Payroll Administrative Duties: Handle office correspondence, filing, and documentation. Support the preparation of contracts, reports, and business documents. Liaise with suppliers, clients, and internal teams for smooth operations. Skills and Requirements: Accounting Experience: Solid experience in accounting or finance-related roles, preferably within the trading industry. Strong Numerical Skills: Ability to analyze financial data accurately, perform calculations efficiently, and interpret financial reports. Accounting Software Proficiency: Expertise in using Sage, QuickBooks , or other accounting software for bookkeeping, invoicing, and financial reporting. Attention to Detail: High level of accuracy in financial transactions, reconciliations, and documentation. Regulatory Knowledge: Understanding of accounting principles, tax regulations, and compliance standards. Support the preparation of contracts, reports, and business documents. Liaise with suppliers, clients, and internal teams for smooth operations. Fluent in English. Japanese is advantage. Eligible to work in UK without restriction. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Jun 19, 2025
Full time
Job Responsibilities: Accounting Duties: Assist in managing accounts payable and receivable. Process invoices, payments, and reconciliations. Maintain accurate financial records and support month-end closing. Prepare basic financial reports and assist in audits. Ensure compliance with company policies and accounting regulations. Calculation of Payroll Administrative Duties: Handle office correspondence, filing, and documentation. Support the preparation of contracts, reports, and business documents. Liaise with suppliers, clients, and internal teams for smooth operations. Skills and Requirements: Accounting Experience: Solid experience in accounting or finance-related roles, preferably within the trading industry. Strong Numerical Skills: Ability to analyze financial data accurately, perform calculations efficiently, and interpret financial reports. Accounting Software Proficiency: Expertise in using Sage, QuickBooks , or other accounting software for bookkeeping, invoicing, and financial reporting. Attention to Detail: High level of accuracy in financial transactions, reconciliations, and documentation. Regulatory Knowledge: Understanding of accounting principles, tax regulations, and compliance standards. Support the preparation of contracts, reports, and business documents. Liaise with suppliers, clients, and internal teams for smooth operations. Fluent in English. Japanese is advantage. Eligible to work in UK without restriction. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Position: Office Manager Location: Central London Employment Type: Full-time Job description - Office Management Tasks (provide business support) - Handle phone calls and visitor vists - Office Management Support (e.g., creating office rules, supporting various contract procedures and payment tasks) - Preparation and Communication of regular reports to Headquarters - Support for English Translation and Proofreading, including emails - Accounting Tasks - Liaison with the accounting firm and Tokyo headquarters - General Office Operations - Secretarial tasks such as scheduling appointments with business partners - Handling visitors from headquarters (e.g., restaurant, hotel, and vehicle reservations) - Handling VISA-related tasks for expats - Arranging business trips for expatriates (e.g., flight, hotel, and vehicle reservations) and processing travel expenses - Assisting with general expense reimbursements for expatriates - Other general administrative tasks Qualifications: Basic PC skills (Word, Excel) High communication skills Team-oriented Business-level English and native-level Japanese Ability to work without visa restrictions Preferred Qualifications: Experience in administrative tasks Experience in accounting Working Hours: 9:00 AM - 5:00 PM Salary: GBP 30-40K (Negotiable)
Jun 18, 2025
Full time
Position: Office Manager Location: Central London Employment Type: Full-time Job description - Office Management Tasks (provide business support) - Handle phone calls and visitor vists - Office Management Support (e.g., creating office rules, supporting various contract procedures and payment tasks) - Preparation and Communication of regular reports to Headquarters - Support for English Translation and Proofreading, including emails - Accounting Tasks - Liaison with the accounting firm and Tokyo headquarters - General Office Operations - Secretarial tasks such as scheduling appointments with business partners - Handling visitors from headquarters (e.g., restaurant, hotel, and vehicle reservations) - Handling VISA-related tasks for expats - Arranging business trips for expatriates (e.g., flight, hotel, and vehicle reservations) and processing travel expenses - Assisting with general expense reimbursements for expatriates - Other general administrative tasks Qualifications: Basic PC skills (Word, Excel) High communication skills Team-oriented Business-level English and native-level Japanese Ability to work without visa restrictions Preferred Qualifications: Experience in administrative tasks Experience in accounting Working Hours: 9:00 AM - 5:00 PM Salary: GBP 30-40K (Negotiable)
Japanese Speaking Customer Support Officer - Japanese Corporate Banking Division (London) 大手金融機関のロンドン拠点にて Japanese Speaking Customer Support Officer 日本企業向け法人営業部門 が募集されています 本ポジションは 日系クレジットチムの業務拡大を目的とした新設ポジションであり 日系企業およびその海外子会社を対象とした法人営業活動を支える重要な役割を担います リレションシップマネジャ RM と密に連携しながら 口座管理 顧客対応 社内調整などを通じて 顧客満足度の向上と業務効率化に貢献していただきます 主な業務内容 抜粋 RMと連携し 口座開設 解約 権限変更 残高証明などの口座管理業務を実行 顧客および社内からの問い合わせ対応 一次窓口 顧客書類 契約書 権限書 免責書など の確認および関連部署への連携 社内外との円滑なコミュニケションを通じた業務推進 手順書の見直し 更新 グロバル基準および英国実務に準拠 統計デタの収集 分析による業務改善提案 チム代表としての社内会議出席および意見共有 ジュニアスタッフへの業務指導および監督 要求されるスキルと経験 業務知識 経験 顧客対応経験 チムでの業務経験 法人営業 コポレトバンキング 経験があれば尚可 マルチタスク能力 テクニカルスキル Microsoft ExcelおよびWordの操作スキル ビジネスレベルの日本語力 必須 ビジネスレベルの英語力 必須 ソフトスキル 論理的かつ正確な分析力 優先順位付けと行動計画の策定能力 柔軟かつ迅速な問題解決力 チムメンバへの指導力と協調性 高い目標意識と責任感 社内外との円滑な調整力と交渉力 Thank you for your interest in this position. Should your qualifications align with this vacancy's requirements, we will reach out to you within three working days. If you do not hear from us within this timeframe, please consider that your application has not been successful on this occasion. We appreciate your understanding and apologise for any inconvenience this may cause. Regards
Jun 16, 2025
Full time
Japanese Speaking Customer Support Officer - Japanese Corporate Banking Division (London) 大手金融機関のロンドン拠点にて Japanese Speaking Customer Support Officer 日本企業向け法人営業部門 が募集されています 本ポジションは 日系クレジットチムの業務拡大を目的とした新設ポジションであり 日系企業およびその海外子会社を対象とした法人営業活動を支える重要な役割を担います リレションシップマネジャ RM と密に連携しながら 口座管理 顧客対応 社内調整などを通じて 顧客満足度の向上と業務効率化に貢献していただきます 主な業務内容 抜粋 RMと連携し 口座開設 解約 権限変更 残高証明などの口座管理業務を実行 顧客および社内からの問い合わせ対応 一次窓口 顧客書類 契約書 権限書 免責書など の確認および関連部署への連携 社内外との円滑なコミュニケションを通じた業務推進 手順書の見直し 更新 グロバル基準および英国実務に準拠 統計デタの収集 分析による業務改善提案 チム代表としての社内会議出席および意見共有 ジュニアスタッフへの業務指導および監督 要求されるスキルと経験 業務知識 経験 顧客対応経験 チムでの業務経験 法人営業 コポレトバンキング 経験があれば尚可 マルチタスク能力 テクニカルスキル Microsoft ExcelおよびWordの操作スキル ビジネスレベルの日本語力 必須 ビジネスレベルの英語力 必須 ソフトスキル 論理的かつ正確な分析力 優先順位付けと行動計画の策定能力 柔軟かつ迅速な問題解決力 チムメンバへの指導力と協調性 高い目標意識と責任感 社内外との円滑な調整力と交渉力 Thank you for your interest in this position. Should your qualifications align with this vacancy's requirements, we will reach out to you within three working days. If you do not hear from us within this timeframe, please consider that your application has not been successful on this occasion. We appreciate your understanding and apologise for any inconvenience this may cause. Regards
Overview Senior Brand Manager is responsible for managing the national brand, maximizing sales, profit, and brand equity, such as brand loyalty, awareness, and quality perception. Duties of the Senior Brand Manager Responsible for total brand sales and profit. Analyzing all necessary data, such as POS data, consumer research data, and sales data to make brand (marketing) strategy. Executing marketing strategy and confirming if it is performing as planned. Reviewing (analyzing) the marketing strategy quickly to grasp the current situation/problem and identify what works and what doesn't. Making new (revised) action plans based on the analysis of previous marketing strategies. Analyzing gaps in the market for potential new product development. Handling customer information inquiries. Management of brand pages on the company website. Regular store checks to confirm promotional compliance. Background of the Senior Brand Manager Previous experience managing a national brand in similar industries. Industry knowledge (Pharmacy, Grocery, and Discounters) is preferred but not essential. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Feb 18, 2025
Full time
Overview Senior Brand Manager is responsible for managing the national brand, maximizing sales, profit, and brand equity, such as brand loyalty, awareness, and quality perception. Duties of the Senior Brand Manager Responsible for total brand sales and profit. Analyzing all necessary data, such as POS data, consumer research data, and sales data to make brand (marketing) strategy. Executing marketing strategy and confirming if it is performing as planned. Reviewing (analyzing) the marketing strategy quickly to grasp the current situation/problem and identify what works and what doesn't. Making new (revised) action plans based on the analysis of previous marketing strategies. Analyzing gaps in the market for potential new product development. Handling customer information inquiries. Management of brand pages on the company website. Regular store checks to confirm promotional compliance. Background of the Senior Brand Manager Previous experience managing a national brand in similar industries. Industry knowledge (Pharmacy, Grocery, and Discounters) is preferred but not essential. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Position: Office Manager Location: Central London Employment Type: Full-time Job Description: Email and phone correspondence Document filing and organisation Ordering and managing office supplies Managing utility payments Expense reimbursement Accounting support (document preparation, data entry, submission of documents to external UK accounting firms) Other general administrative tasks Qualifications: Basic PC skills (Word, Excel) Strong communication skills Teamwork Japanese and English fluency No visa sponsorship required Preferred Qualifications: Experience in administration and accounting Salary: GBP 30-40K (Negotiable)
Feb 17, 2025
Full time
Position: Office Manager Location: Central London Employment Type: Full-time Job Description: Email and phone correspondence Document filing and organisation Ordering and managing office supplies Managing utility payments Expense reimbursement Accounting support (document preparation, data entry, submission of documents to external UK accounting firms) Other general administrative tasks Qualifications: Basic PC skills (Word, Excel) Strong communication skills Teamwork Japanese and English fluency No visa sponsorship required Preferred Qualifications: Experience in administration and accounting Salary: GBP 30-40K (Negotiable)
International Trading House seeks for: Japanese Speaking Departmental General Manager Business Intelligence Unit Salary: GBP130 - 180K + Car Allowance London: Hybrid MAIN PURPOSE OF JOB: The main purpose is to support regional business units, senior management and the global intelligence function by researching, analysing and reporting on economic and political issues which could impact business activities within the Europe region, in terms of both risks and opportunities, and providing relevant reports, briefings and information in accordance with the needs of stakeholders. POSITION IN ORGANISATION: Department General Manager (DGM) managing two members of staff in Brussels and two in London. This position reports to the Head of the Intelligence Group. SCOPE OF JOB: Monitor, research and analyse economic and political events and trends, including foreign affairs, within the EU and wider Europe region. Share intelligence regarding economic and political events and trends, as well as country risk issues with relevant stakeholders (regional business units, senior management and the global intelligence function) to facilitate business in the Europe region. Collaborate with relevant departments of Tokyo HQ and other 'global intelligence' teams around the world, including the Middle East and Washington. Develop and coordinate an information network with external entities such as think-tanks, universities, governmental institutions and embassies within the Europe region to facilitate business activities. Attend external seminars or symposiums across the region to collect information and develop an information network. Visit countries throughout the Europe region and beyond to collect information and extend the company's information gathering network. Manage and help to develop the potential of the department in Brussels and London. DIMENSIONS AND LIMITS OF AUTHORITY: Consistent with a DGM position. QUALIFICATIONS/SKILLS/PERSONAL QUALITIES: Qualifications: Master's Degree or above in an Economics or International Relations related field. Skills: Bilingual in written and spoken English and Japanese. Excellent communication, collaboration and networking skills at all levels. Good level of economic, political, international relations and business analytical skills. Excellent written and oral presentation skills. Logical and critical thinking skills. Budgeting and/or cost control experience. Personal qualities/Attributes: Self-driven and proactive. Comfortable and competent in dealing with senior management and with public speaking. Able to travel regularly within the Europe region or other regions and engage with a wide range of business stakeholders. Be a trusted mentor and manager to the team members, including Senior Analysts. EXPERIENCE: Significant experience working at a senior level in a think-tank or research department, such as in a global industrial or financial institution. Experience writing analytical research reports. Experience managing a team/department.
Feb 12, 2025
Full time
International Trading House seeks for: Japanese Speaking Departmental General Manager Business Intelligence Unit Salary: GBP130 - 180K + Car Allowance London: Hybrid MAIN PURPOSE OF JOB: The main purpose is to support regional business units, senior management and the global intelligence function by researching, analysing and reporting on economic and political issues which could impact business activities within the Europe region, in terms of both risks and opportunities, and providing relevant reports, briefings and information in accordance with the needs of stakeholders. POSITION IN ORGANISATION: Department General Manager (DGM) managing two members of staff in Brussels and two in London. This position reports to the Head of the Intelligence Group. SCOPE OF JOB: Monitor, research and analyse economic and political events and trends, including foreign affairs, within the EU and wider Europe region. Share intelligence regarding economic and political events and trends, as well as country risk issues with relevant stakeholders (regional business units, senior management and the global intelligence function) to facilitate business in the Europe region. Collaborate with relevant departments of Tokyo HQ and other 'global intelligence' teams around the world, including the Middle East and Washington. Develop and coordinate an information network with external entities such as think-tanks, universities, governmental institutions and embassies within the Europe region to facilitate business activities. Attend external seminars or symposiums across the region to collect information and develop an information network. Visit countries throughout the Europe region and beyond to collect information and extend the company's information gathering network. Manage and help to develop the potential of the department in Brussels and London. DIMENSIONS AND LIMITS OF AUTHORITY: Consistent with a DGM position. QUALIFICATIONS/SKILLS/PERSONAL QUALITIES: Qualifications: Master's Degree or above in an Economics or International Relations related field. Skills: Bilingual in written and spoken English and Japanese. Excellent communication, collaboration and networking skills at all levels. Good level of economic, political, international relations and business analytical skills. Excellent written and oral presentation skills. Logical and critical thinking skills. Budgeting and/or cost control experience. Personal qualities/Attributes: Self-driven and proactive. Comfortable and competent in dealing with senior management and with public speaking. Able to travel regularly within the Europe region or other regions and engage with a wide range of business stakeholders. Be a trusted mentor and manager to the team members, including Senior Analysts. EXPERIENCE: Significant experience working at a senior level in a think-tank or research department, such as in a global industrial or financial institution. Experience writing analytical research reports. Experience managing a team/department.
International Trading House seeks for: Japanese Speaking Deputy Department General Manager Insurance Risk Management Salary: GBP100 - 115K London: Hybrid MAIN PURPOSE OF JOB Support DGM to manage the IRM Department and continue our role as a group risk manager which is to protect the group and its business line companies by providing the appropriate insurance risk management. SCOPE OF JOB People Management & Development Manage and oversee team performance and development through performance planning, coaching and performance appraisals. Motivate and inspire all the team members to maximize everyone's performance and the team as a whole. Guide each team member to support their career development within the organisation. Supervising team members in daily operations Provide technical guidance and advice to the members when they consult with you regarding how to solve the problem or how to answer to the queries. Share your knowledge and insights based on your experience in the insurance market to the department members as well as other insurance colleagues in the world. Improving the efficiency of the current operation Continue to enhance the relationship with leaders or managers across the organization and business line companies for them to understand our role and function so that our department can identify which department or group company we should prioritize and keep informed about developments in the insurance market on timely basis. Build the relationship with Insurance Risk Management team colleagues who are our counterpart in Tokyo to understand their direction and latest activity and apply their experience and knowledge if they have to our regional issues. Relationship Management with Insurance market Enhance and maintain the relationship with insurance companies and brokers in Europe if we have existing business to leverage our relationship. Build the relationship with insurance companies or brokers in Europe if we don't have any business and it is necessary, for example, when new business comes up, identify which insurance company or broker are strong in the area by utilizing your network in insurance market and approach them to obtain the latest and advanced insurance risk management information. Reporting to Group CEO/CFO management with Department GM Report comprehensive insurance program renewal to CFO/Risk and Investment Portfolio Management Group head. Report the latest insurance market situation to CEO/CFO when the insurance market changes and it may affect the group or business line companies. Report the significant loss and how it is protected by the insurance to CEO/CFO. Report anything which might impact the relationship with insurance companies or brokers especially whom CEO/CFO directly involves with the relationship management to maximise our leverage. QUALIFICATIONS/SKILLS Qualifications: Degree qualified in business administration, accounting, finance or a related area preferable. Professional qualification in an insurance business area such as ACII, CPCU at least Cert CII ideal or qualified by Experience. Skills: Excellent communication, collaboration and networking skills at all levels. Great level of corporate insurance knowledge. Fluent English, Japanese. Excellent written and oral presentation skills. Budgeting and/or cost control experience. Flexibility to meet travel requirements of the department. EXPERIENCE Significant experience working at a senior level as a risk manager in a multinational corporation (preferable) or brokers or underwriters. Expertise across a wide range of insurance lines such as Property & Casualty, Marine Cargo, Credit, Construction, Energy, Aviation etc. would be highly regarded. Experience managing a team/department. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Feb 11, 2025
Full time
International Trading House seeks for: Japanese Speaking Deputy Department General Manager Insurance Risk Management Salary: GBP100 - 115K London: Hybrid MAIN PURPOSE OF JOB Support DGM to manage the IRM Department and continue our role as a group risk manager which is to protect the group and its business line companies by providing the appropriate insurance risk management. SCOPE OF JOB People Management & Development Manage and oversee team performance and development through performance planning, coaching and performance appraisals. Motivate and inspire all the team members to maximize everyone's performance and the team as a whole. Guide each team member to support their career development within the organisation. Supervising team members in daily operations Provide technical guidance and advice to the members when they consult with you regarding how to solve the problem or how to answer to the queries. Share your knowledge and insights based on your experience in the insurance market to the department members as well as other insurance colleagues in the world. Improving the efficiency of the current operation Continue to enhance the relationship with leaders or managers across the organization and business line companies for them to understand our role and function so that our department can identify which department or group company we should prioritize and keep informed about developments in the insurance market on timely basis. Build the relationship with Insurance Risk Management team colleagues who are our counterpart in Tokyo to understand their direction and latest activity and apply their experience and knowledge if they have to our regional issues. Relationship Management with Insurance market Enhance and maintain the relationship with insurance companies and brokers in Europe if we have existing business to leverage our relationship. Build the relationship with insurance companies or brokers in Europe if we don't have any business and it is necessary, for example, when new business comes up, identify which insurance company or broker are strong in the area by utilizing your network in insurance market and approach them to obtain the latest and advanced insurance risk management information. Reporting to Group CEO/CFO management with Department GM Report comprehensive insurance program renewal to CFO/Risk and Investment Portfolio Management Group head. Report the latest insurance market situation to CEO/CFO when the insurance market changes and it may affect the group or business line companies. Report the significant loss and how it is protected by the insurance to CEO/CFO. Report anything which might impact the relationship with insurance companies or brokers especially whom CEO/CFO directly involves with the relationship management to maximise our leverage. QUALIFICATIONS/SKILLS Qualifications: Degree qualified in business administration, accounting, finance or a related area preferable. Professional qualification in an insurance business area such as ACII, CPCU at least Cert CII ideal or qualified by Experience. Skills: Excellent communication, collaboration and networking skills at all levels. Great level of corporate insurance knowledge. Fluent English, Japanese. Excellent written and oral presentation skills. Budgeting and/or cost control experience. Flexibility to meet travel requirements of the department. EXPERIENCE Significant experience working at a senior level as a risk manager in a multinational corporation (preferable) or brokers or underwriters. Expertise across a wide range of insurance lines such as Property & Casualty, Marine Cargo, Credit, Construction, Energy, Aviation etc. would be highly regarded. Experience managing a team/department. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Business: Management Consulting Company Location: City of London Salary: 40k-70k+ GBP Working Model: Hybrid All applicants must have an eligible visa for working in the UK. We are looking for consultants to support various projects across industries such as trading, energy, manufacturing, and pharmaceuticals in the European region. The role involves working in one of the key areas-business, IT, or PMO-to support clients in addressing challenges and driving project success. This is an opportunity to leverage global experience and deliver solutions in diverse fields. Example Projects: Supporting the implementation of a global talent management system and strategic promotion. Advising on new business planning and providing support to senior management (CEO/CFO). Researching and supporting the implementation of Energy Trading and Risk Management (ETRM) systems in the European power market. Supporting SAP S/4HANA global rollout projects. Supporting external sales of cloud solutions and conducting market analysis. Required Qualifications: Minimum of 3 years of experience in consulting or related fields. Business-level proficiency in English (and Japanese). Experience working in multicultural environments or participating in global projects. Strong analytical, problem-solving, and project management skills.
Feb 11, 2025
Full time
Business: Management Consulting Company Location: City of London Salary: 40k-70k+ GBP Working Model: Hybrid All applicants must have an eligible visa for working in the UK. We are looking for consultants to support various projects across industries such as trading, energy, manufacturing, and pharmaceuticals in the European region. The role involves working in one of the key areas-business, IT, or PMO-to support clients in addressing challenges and driving project success. This is an opportunity to leverage global experience and deliver solutions in diverse fields. Example Projects: Supporting the implementation of a global talent management system and strategic promotion. Advising on new business planning and providing support to senior management (CEO/CFO). Researching and supporting the implementation of Energy Trading and Risk Management (ETRM) systems in the European power market. Supporting SAP S/4HANA global rollout projects. Supporting external sales of cloud solutions and conducting market analysis. Required Qualifications: Minimum of 3 years of experience in consulting or related fields. Business-level proficiency in English (and Japanese). Experience working in multicultural environments or participating in global projects. Strong analytical, problem-solving, and project management skills.