FareShare South West
Hub Supervisor South Bristol Reporting to : Vale Lane Hub Manager Salary : £26,500 pro rata Terms: Permanent, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, individual training budget and access to a free coach Hours : 37.5 hours per week. This role is also available as 0.8 (30 hours per week) for the right candidate (hours between 7.30am - 5pm depending on shift pattern, and occasional evening shifts) Location: 2 Vale Lane, Bristol BS3 5RU, with some flexibility to support our central Bristol hub Work with : Hub staff and volunteers, employability, and volunteering staff, FareChance participants The Hub Supervisor plays an essential role in the smooth running of the South Bristol hub, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week. The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience. Duties and responsibilities: Hub Support Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers. Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery. Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely. Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times. Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed. Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues. Compliance and Health & Safety Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers Undertake relevant training in food hygiene, safeguarding and health & safety General Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems. Support FSSW events. Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team. Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times. Support the security of the FSSW sites and assets. Driving and fork-lifting duties where appropriate. Person Specification knowledge, skills, experience, and values Essential Excellent communication and interpersonal skills Problem solver and competent decision maker Full UK driving licence and forklift truck operator s qualification (or willing to train as an essential part of the role) IT competent and able to use various IT platforms/systems A clear commitment to the ethos of FSSW Desirable 1 years experience of working in warehousing operations Voluntary sector experience Experience of working with people who require support Experience and knowledge of adhering to health and safety standards Experience of working within a food operation Qualification in Food & Hygiene Level 2 Experience of supervising staff and/or volunteers and delegating tasks Experience of delivering training We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role. We want to work with you to make sure that the recruitment process is accessible for you. If you have any questions about the post, please contact us to let us know how we can support your access needs.
Hub Supervisor South Bristol Reporting to : Vale Lane Hub Manager Salary : £26,500 pro rata Terms: Permanent, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, individual training budget and access to a free coach Hours : 37.5 hours per week. This role is also available as 0.8 (30 hours per week) for the right candidate (hours between 7.30am - 5pm depending on shift pattern, and occasional evening shifts) Location: 2 Vale Lane, Bristol BS3 5RU, with some flexibility to support our central Bristol hub Work with : Hub staff and volunteers, employability, and volunteering staff, FareChance participants The Hub Supervisor plays an essential role in the smooth running of the South Bristol hub, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week. The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience. Duties and responsibilities: Hub Support Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers. Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery. Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely. Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times. Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed. Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues. Compliance and Health & Safety Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers Undertake relevant training in food hygiene, safeguarding and health & safety General Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems. Support FSSW events. Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team. Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times. Support the security of the FSSW sites and assets. Driving and fork-lifting duties where appropriate. Person Specification knowledge, skills, experience, and values Essential Excellent communication and interpersonal skills Problem solver and competent decision maker Full UK driving licence and forklift truck operator s qualification (or willing to train as an essential part of the role) IT competent and able to use various IT platforms/systems A clear commitment to the ethos of FSSW Desirable 1 years experience of working in warehousing operations Voluntary sector experience Experience of working with people who require support Experience and knowledge of adhering to health and safety standards Experience of working within a food operation Qualification in Food & Hygiene Level 2 Experience of supervising staff and/or volunteers and delegating tasks Experience of delivering training We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role. We want to work with you to make sure that the recruitment process is accessible for you. If you have any questions about the post, please contact us to let us know how we can support your access needs.
FareShare South West
The Fleet Manager is responsible for the safe, compliant, and efficient operation of FareShare South West s fleet, including vans, HGVs, forklifts, and manual handling equipment. This role ensures all vehicles, equipment, and drivers operate to the highest standards of safety, legal compliance, and operational effectiveness. The Fleet Manager supports the wider operations and volunteer driving teams (including 2X HGV Drivers) through training, onboarding, and best practice-practice guidance. Working closely with Hub Managers, the Head of Operations, Food Manager and external contractors, the role drives continuous improvement across fleet operations and contributes to the smooth running of all FSSW transport activities. Key Responsibilities 1. Fleet Operations and Maintenance Oversee servicing, MOTs, repairs, and maintenance for all fleet vehicles, forklifts, and manual handling equipment. Diagnose and triage vehicle issues, coordinating timely resolution with trusted contractors. Build and maintain strong relationships with garages, leasing companies, insurers, fuel card providers, and breakdown services. Coordinate vehicle movements between sites and garages, ensuring minimal disruption to operations, arranging replacements as necessary. Manage fleet related-related budgets, including accessories, consumables, and recurring charges. Manage procurement processes (purchase or leased) related to fleet including onboarding and offboarding of fleet. Administer insurance policy changes and support the Head of Operations to manage claims involving FSSW vehicles or third parties. Maintain accurate fleet records, including maintenance logs, defect reports, mileage, and compliance documentation. Monitor and report on fleet performance metrics and deliver continuous improvement initiatives. 2. Driver Leadership and Support Provide guidance and support to two HGV Drivers on HGV management and compliance, and support Head of Operations with onboarding HGV Drivers. Develop and maintain a train the trainer model to ensure high quality-quality driver assessments across hubs, ensuring all staff are trained to the same level. Support and develop volunteer driving teams, ensuring driver onboarding and checks are consistent across hubs. Promote and model best practice in all driving and vehicle related-related duties. 3. Compliance and Health & Safety (H&S) Ensure full compliance with transport legislation, including DVSA standards, driver hours, tachograph rules, and Working Time Directive requirements. Oversee daily vehicle checks, defect reporting, and follow up-up actions. Maintain accurate records relating to fleet compliance, driver licences, incident forms, and repairs. Monitor fleet tracker data and escalate concerns appropriately. Support incident investigations, corrective actions, and continuous improvement in safety. Undertake relevant training in food hygiene, H&S, and compliance frameworks. Work closely with the Head of Operations, supported by the Health & Safety Consultant to embed a culture of continuous improvement and safe working. 4. General Duties Respond to enquiries via phone, email, and internal systems. Engage positively with hub visitors and external stakeholders. Support wider operational activities to ensure smooth running of FSSW services. Uphold high standards of professionalism and customer care. Person Specification Essential Experience in fleet operations, transport coordination, or a similar operational role. Strong understanding of vehicle maintenance, safety, and compliance requirements. Proactive, solution focused approach with the ability to make sound decisions in fast paced environments.-focused approach with the ability to make sound decisions in fast-paced environments. IT competent and confident in using various platforms and systems. Full clean UK driving licence. Desirable Experience of working in the voluntary sector or with volunteers. Experience of managing a fleet including HGVs. Experience of a transport management system. Experience of working within a food operation, warehouse, or charitable setting. Experience of delivering training or coaching, ideally in a driving, operational or compliance-related context. Excellent organisational skills with the ability to maintain accurate records and systems. Confident communicator who works effectively with cross functional teams.
The Fleet Manager is responsible for the safe, compliant, and efficient operation of FareShare South West s fleet, including vans, HGVs, forklifts, and manual handling equipment. This role ensures all vehicles, equipment, and drivers operate to the highest standards of safety, legal compliance, and operational effectiveness. The Fleet Manager supports the wider operations and volunteer driving teams (including 2X HGV Drivers) through training, onboarding, and best practice-practice guidance. Working closely with Hub Managers, the Head of Operations, Food Manager and external contractors, the role drives continuous improvement across fleet operations and contributes to the smooth running of all FSSW transport activities. Key Responsibilities 1. Fleet Operations and Maintenance Oversee servicing, MOTs, repairs, and maintenance for all fleet vehicles, forklifts, and manual handling equipment. Diagnose and triage vehicle issues, coordinating timely resolution with trusted contractors. Build and maintain strong relationships with garages, leasing companies, insurers, fuel card providers, and breakdown services. Coordinate vehicle movements between sites and garages, ensuring minimal disruption to operations, arranging replacements as necessary. Manage fleet related-related budgets, including accessories, consumables, and recurring charges. Manage procurement processes (purchase or leased) related to fleet including onboarding and offboarding of fleet. Administer insurance policy changes and support the Head of Operations to manage claims involving FSSW vehicles or third parties. Maintain accurate fleet records, including maintenance logs, defect reports, mileage, and compliance documentation. Monitor and report on fleet performance metrics and deliver continuous improvement initiatives. 2. Driver Leadership and Support Provide guidance and support to two HGV Drivers on HGV management and compliance, and support Head of Operations with onboarding HGV Drivers. Develop and maintain a train the trainer model to ensure high quality-quality driver assessments across hubs, ensuring all staff are trained to the same level. Support and develop volunteer driving teams, ensuring driver onboarding and checks are consistent across hubs. Promote and model best practice in all driving and vehicle related-related duties. 3. Compliance and Health & Safety (H&S) Ensure full compliance with transport legislation, including DVSA standards, driver hours, tachograph rules, and Working Time Directive requirements. Oversee daily vehicle checks, defect reporting, and follow up-up actions. Maintain accurate records relating to fleet compliance, driver licences, incident forms, and repairs. Monitor fleet tracker data and escalate concerns appropriately. Support incident investigations, corrective actions, and continuous improvement in safety. Undertake relevant training in food hygiene, H&S, and compliance frameworks. Work closely with the Head of Operations, supported by the Health & Safety Consultant to embed a culture of continuous improvement and safe working. 4. General Duties Respond to enquiries via phone, email, and internal systems. Engage positively with hub visitors and external stakeholders. Support wider operational activities to ensure smooth running of FSSW services. Uphold high standards of professionalism and customer care. Person Specification Essential Experience in fleet operations, transport coordination, or a similar operational role. Strong understanding of vehicle maintenance, safety, and compliance requirements. Proactive, solution focused approach with the ability to make sound decisions in fast paced environments.-focused approach with the ability to make sound decisions in fast-paced environments. IT competent and confident in using various platforms and systems. Full clean UK driving licence. Desirable Experience of working in the voluntary sector or with volunteers. Experience of managing a fleet including HGVs. Experience of a transport management system. Experience of working within a food operation, warehouse, or charitable setting. Experience of delivering training or coaching, ideally in a driving, operational or compliance-related context. Excellent organisational skills with the ability to maintain accurate records and systems. Confident communicator who works effectively with cross functional teams.
