Job title: People Partner Department: People Team Location: Halifax Hours: 37.5 per week We're looking for a People Partner to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role Supporting people managers to lead their teams, including recruitment, talent, employee relations, engagement and organisational design initiatives. Key responsibilities Collaborate with people managers to understand their objectives and related people needs, guiding and coaching where needed Share and interrogate people data and insights with people managers to identify issues and inform decision-making Own the employee relations caseload, guiding and advising people managers on all cases and escalating where necessary to ensure that risks are minimised, and appropriate outcomes reached Ensure all roles have clear job descriptions and are evaluated in line with the Group career map Own the people manager toolkits, continually updating and creating policies and guidance as needed Identify development needs and create upskilling and training sessions to deliver to people managers where required Support performance and pay review processes, helping people managers to make robust, data driven decisions Support people managers to recruit, facilitating attraction and recruitment activity, ensuring all areas are fully resourced and ongoing recruitment is managed appropriately Lead high volume recruitment campaigns and take a key role in attending attraction events such as careers fairs, and apprentice and training provider events Support people managers with the Group engagement survey, driving completion rates, exploring results, and implementing and tracking local action plans Support the delivery of Group People Plan activities / change initiatives Support the development of People Administrators and Apprentices as needed, coaching and task managing where required Act as an ambassador for the Group Values, ensuring that the values are embedded in every stage of the team member journey Skills and experience Excellent knowledge of UK employment legislation and HR best practice Experience of working closely with people managers to drive results Experience of supporting change initiatives Experience of implementing HR solutions CIPD Level 5 qualified/working towards (or equivalent experience) Ability to influence people managers Strong relationship building/client management skills Ability to work confidentially with sensitive information Ability to solve complex problems based on the analysis of multiple sources of information Strong verbal and written communication skills Strong IT skills, including systems and Excel data analysis and presentation Strong coaching skills Project management skills Benefits 33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Aug 16, 2025
Full time
Job title: People Partner Department: People Team Location: Halifax Hours: 37.5 per week We're looking for a People Partner to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role Supporting people managers to lead their teams, including recruitment, talent, employee relations, engagement and organisational design initiatives. Key responsibilities Collaborate with people managers to understand their objectives and related people needs, guiding and coaching where needed Share and interrogate people data and insights with people managers to identify issues and inform decision-making Own the employee relations caseload, guiding and advising people managers on all cases and escalating where necessary to ensure that risks are minimised, and appropriate outcomes reached Ensure all roles have clear job descriptions and are evaluated in line with the Group career map Own the people manager toolkits, continually updating and creating policies and guidance as needed Identify development needs and create upskilling and training sessions to deliver to people managers where required Support performance and pay review processes, helping people managers to make robust, data driven decisions Support people managers to recruit, facilitating attraction and recruitment activity, ensuring all areas are fully resourced and ongoing recruitment is managed appropriately Lead high volume recruitment campaigns and take a key role in attending attraction events such as careers fairs, and apprentice and training provider events Support people managers with the Group engagement survey, driving completion rates, exploring results, and implementing and tracking local action plans Support the delivery of Group People Plan activities / change initiatives Support the development of People Administrators and Apprentices as needed, coaching and task managing where required Act as an ambassador for the Group Values, ensuring that the values are embedded in every stage of the team member journey Skills and experience Excellent knowledge of UK employment legislation and HR best practice Experience of working closely with people managers to drive results Experience of supporting change initiatives Experience of implementing HR solutions CIPD Level 5 qualified/working towards (or equivalent experience) Ability to influence people managers Strong relationship building/client management skills Ability to work confidentially with sensitive information Ability to solve complex problems based on the analysis of multiple sources of information Strong verbal and written communication skills Strong IT skills, including systems and Excel data analysis and presentation Strong coaching skills Project management skills Benefits 33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Job title: Multi site Office Manager Department: Activate Accident Repair Location: Multi-Site AAR Kings Langley - Unit 3, Kingley Park, Station Road, Kings Langley, WD4 8GW AAR Hampton - Unit A & B, Sandfield Industrial Estate, Hampton, TW12 2HR. Hours: 45 per week We're looking for a Operations Support Manager to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role To co-ordinate and oversee customer service and administration duties across several Bodyshops in the London region to ensure the smooth running of the sites and delivery of excellent customer service. Key responsibilities Manage, guide and coach the office managers to deliver a first-class front of house operation Ensure seamless delivery of the customer journey Assist in Co-ordinating and managing the logistics of a collection/delivery service based on a large fleet of courtesy cars Liaise with the workshop manager and assistant managers to ensure all departments work to meet deadlines and customer requirements Regularly update the Regional Manager with performance, issues and people matters Improve process consistency and deliver KPI growth Monitor KPIs in relation to payments, invoices, complaints, NPS and other ad hoc targets Manage all people related tasks in relation to performance, absence, pay and engagement Act as an escalation point for Office Managers Facilitate and contribute to daily production meetings, providing updates and key information Actively handle complaints and deliver a resolution in line with Company Policy. Ensure you and your team adhere to all company policies, procedures, and service level agreements Manage process and reporting on Health and Safety for the locations you are responsible. Skills and experience Experience in a similar multi-site people management role Previous experience in dealing with a range of people issues Strong attention to detail Ability to deal professionally with all customers Excellent communication skills in all areas, including by telephone, email and in face-to-face situations Computer literate Ability to understand, implement and review complex processes Good time management and prioritisation skills Handling confidential information Benefits 33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Aug 14, 2025
Full time
Job title: Multi site Office Manager Department: Activate Accident Repair Location: Multi-Site AAR Kings Langley - Unit 3, Kingley Park, Station Road, Kings Langley, WD4 8GW AAR Hampton - Unit A & B, Sandfield Industrial Estate, Hampton, TW12 2HR. Hours: 45 per week We're looking for a Operations Support Manager to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role To co-ordinate and oversee customer service and administration duties across several Bodyshops in the London region to ensure the smooth running of the sites and delivery of excellent customer service. Key responsibilities Manage, guide and coach the office managers to deliver a first-class front of house operation Ensure seamless delivery of the customer journey Assist in Co-ordinating and managing the logistics of a collection/delivery service based on a large fleet of courtesy cars Liaise with the workshop manager and assistant managers to ensure all departments work to meet deadlines and customer requirements Regularly update the Regional Manager with performance, issues and people matters Improve process consistency and deliver KPI growth Monitor KPIs in relation to payments, invoices, complaints, NPS and other ad hoc targets Manage all people related tasks in relation to performance, absence, pay and engagement Act as an escalation point for Office Managers Facilitate and contribute to daily production meetings, providing updates and key information Actively handle complaints and deliver a resolution in line with Company Policy. Ensure you and your team adhere to all company policies, procedures, and service level agreements Manage process and reporting on Health and Safety for the locations you are responsible. Skills and experience Experience in a similar multi-site people management role Previous experience in dealing with a range of people issues Strong attention to detail Ability to deal professionally with all customers Excellent communication skills in all areas, including by telephone, email and in face-to-face situations Computer literate Ability to understand, implement and review complex processes Good time management and prioritisation skills Handling confidential information Benefits 33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Job title: Managing Director: Activate Accident Repair and Activate Parts Department: Executive Location: Remote Hours: 37.5 hours per week We're looking for a Managing Director: Activate Accident Repair and Activate Parts to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role The Managing Director: Activate Accident Repair (AAR) and Activate Parts (AP) is responsible for leading the businesses in alignment with Group strategy and financial targets. Key responsibilities Performance Delivery Ensure AAR and AP deliver against short-term and long-term growth and financial targets, setting annual budgets and owning the P&Ls. Provide leadership and direction to AAR and AP management teams, ensuring the prompt and successful delivery of all services. Continuously improve ways of working, developing industry-leading processes, systems, and controls. Embed a culture of customer-first throughout, leading by example and providing a visible and positive presence on sites. Regularly review short- and long-term business plans to mitigate challenges and exploit opportunities. Promote the Health, Safety & Environmental agenda, ensuring compliance and good practice. Strategic Management Lead the expansion of AAR, identifying opportunities to grow the business both organically and through acquisition opportunities. Leverage the AP offering to maximise value creation across the Activate Group brands, taking an innovative approach to identifying new opportunities to drive revenue through AP. Optimise the organisational design across AAR and AP to support strategic objectives, maximising efficiency and performance. Identify and adopt sustainable repair technologies that will drive efficiencies. Customer & Supplier Relationships Own the customer journey across AAR and AP, driving integration with Group businesses to ensure a smooth and efficient customer experience. Lead the supplier management for AAR and AP, leveraging Group scale to continually drive value and alignment with Group objectives. Develop and manage client relationships to deliver direct volume to AAR sites as required. Team Member Development Ensure that both businesses have the appropriate talent to meet their overall objectives. Engage and motivate all team members in the financial performance of their business unit and the wider Group. Develop management succession plans, identifying and mentoring key managers. Ensure the company and team members act with the highest levels of integrity and are aware of and always act in alignment with legal, regulatory and jurisdictional requirements. Other Collaborate with leaders across the Group (Finance, HR, IT, Marketing, Onyx) to ensure that AAR and AP receive the requisite support to accomplish their objectives. Ensure timely reporting to the Group Board, key stakeholders and colleagues as appropriate. Ensure culture is in-line with Group values. Champion a culture of innovation to challenge traditional industry practices and develop new solutions to business challenges. Skills and experience Substantial senior leadership experience within the accident repair industry or a multi-site manufacturing/production environment. Strong personal credibility and presentation skills. Demonstrated proficiency in operations. Proven track record in strategising, executing, and evaluating performance against set objectives and KPIs. Familiarity with budgetary processes and performance reporting mechanisms. Proficiency in streamlining processes and maximising efficiencies. Aptitude for developing and implementing strategic growth plans. Experience of managing suppliers to deliver in line with objectives. Excellent stakeholder management capabilities. Competence in managing conflicting priorities across the Group. Benefits 33 days holiday (including bank holidays). Personal health cash plan - claim back the cost of things like dentist and optical check ups. BUPA. Car Allowance. Enhanced maternity/paternity/adoption/shared parental pay. Life assurance: three times basic salary. Free breakfasts and fruit. Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 800 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better. Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Feb 15, 2025
Full time
Job title: Managing Director: Activate Accident Repair and Activate Parts Department: Executive Location: Remote Hours: 37.5 hours per week We're looking for a Managing Director: Activate Accident Repair and Activate Parts to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role The Managing Director: Activate Accident Repair (AAR) and Activate Parts (AP) is responsible for leading the businesses in alignment with Group strategy and financial targets. Key responsibilities Performance Delivery Ensure AAR and AP deliver against short-term and long-term growth and financial targets, setting annual budgets and owning the P&Ls. Provide leadership and direction to AAR and AP management teams, ensuring the prompt and successful delivery of all services. Continuously improve ways of working, developing industry-leading processes, systems, and controls. Embed a culture of customer-first throughout, leading by example and providing a visible and positive presence on sites. Regularly review short- and long-term business plans to mitigate challenges and exploit opportunities. Promote the Health, Safety & Environmental agenda, ensuring compliance and good practice. Strategic Management Lead the expansion of AAR, identifying opportunities to grow the business both organically and through acquisition opportunities. Leverage the AP offering to maximise value creation across the Activate Group brands, taking an innovative approach to identifying new opportunities to drive revenue through AP. Optimise the organisational design across AAR and AP to support strategic objectives, maximising efficiency and performance. Identify and adopt sustainable repair technologies that will drive efficiencies. Customer & Supplier Relationships Own the customer journey across AAR and AP, driving integration with Group businesses to ensure a smooth and efficient customer experience. Lead the supplier management for AAR and AP, leveraging Group scale to continually drive value and alignment with Group objectives. Develop and manage client relationships to deliver direct volume to AAR sites as required. Team Member Development Ensure that both businesses have the appropriate talent to meet their overall objectives. Engage and motivate all team members in the financial performance of their business unit and the wider Group. Develop management succession plans, identifying and mentoring key managers. Ensure the company and team members act with the highest levels of integrity and are aware of and always act in alignment with legal, regulatory and jurisdictional requirements. Other Collaborate with leaders across the Group (Finance, HR, IT, Marketing, Onyx) to ensure that AAR and AP receive the requisite support to accomplish their objectives. Ensure timely reporting to the Group Board, key stakeholders and colleagues as appropriate. Ensure culture is in-line with Group values. Champion a culture of innovation to challenge traditional industry practices and develop new solutions to business challenges. Skills and experience Substantial senior leadership experience within the accident repair industry or a multi-site manufacturing/production environment. Strong personal credibility and presentation skills. Demonstrated proficiency in operations. Proven track record in strategising, executing, and evaluating performance against set objectives and KPIs. Familiarity with budgetary processes and performance reporting mechanisms. Proficiency in streamlining processes and maximising efficiencies. Aptitude for developing and implementing strategic growth plans. Experience of managing suppliers to deliver in line with objectives. Excellent stakeholder management capabilities. Competence in managing conflicting priorities across the Group. Benefits 33 days holiday (including bank holidays). Personal health cash plan - claim back the cost of things like dentist and optical check ups. BUPA. Car Allowance. Enhanced maternity/paternity/adoption/shared parental pay. Life assurance: three times basic salary. Free breakfasts and fruit. Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 800 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better. Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Job title: Managing Director: Activate Accident Repair and Activate Parts Department: Executive Location: Remote Hours: 37.5 hours per week We're looking for a Managing Director: Activate Accident Repair and Activate Parts to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role The Managing Director: Activate Accident Repair (AAR) and Activate Parts (AP) is responsible for leading the businesses in alignment with Group strategy and financial targets. Key responsibilities Performance Delivery Ensure AAR and AP deliver against short-term and long-term growth and financial targets, setting annual budgets and owning the P&Ls. Provide leadership and direction to AAR and AP management teams, ensuring the prompt and successful delivery of all services. Continuously improve ways of working, developing industry-leading processes, systems, and controls. Embed a culture of customer-first throughout, leading by example and providing a visible and positive presence on sites. Regularly review short- and long-term business plans to mitigate challenges and exploit opportunities. Promote the Health, Safety & Environmental agenda, ensuring compliance and good practice. Strategic Management Lead the expansion of AAR, identifying opportunities to grow the business both organically and through acquisition opportunities. Leverage the AP offering to maximise value creation across the Activate Group brands, taking an innovative approach to identifying new opportunities to drive revenue through AP. Optimise the organisational design across AAR and AP to support strategic objectives, maximising efficiency and performance. Identify and adopt sustainable repair technologies that will drive efficiencies. Customer & Supplier Relationships Own the customer journey across AAR and AP, driving integration with Group businesses to ensure a smooth and efficient customer experience. Lead the supplier management for AAR and AP, leveraging Group scale to continually drive value and alignment with Group objectives. Develop and manage client relationships to deliver direct volume to AAR sites as required. Team Member Development Ensure that both businesses have the appropriate talent to meet their overall objectives. Engage and motivate all team members in the financial performance of their business unit and the wider Group. Develop management succession plans, identifying and mentoring key managers. Ensure the company and team members act with the highest levels of integrity and are aware of and always act in alignment with legal, regulatory and jurisdictional requirements. Other Collaborate with leaders across the Group (Finance, HR, IT, Marketing, Onyx) to ensure that AAR and AP receive the requisite support to accomplish their objectives. Ensure timely reporting to the Group Board, key stakeholders and colleagues as appropriate. Ensure culture is in-line with Group values. Champion a culture of innovation to challenge traditional industry practices and develop new solutions to business challenges. Skills and experience Substantial senior leadership experience within the accident repair industry or a multi-site manufacturing / production environment. Strong personal credibility and presentation skills. Demonstrated proficiency in operations. Proven track record in strategising, executing, and evaluating performance against set objectives and KPIs. Familiarity with budgetary processes and performance reporting mechanisms. Proficiency in streamlining processes and maximising efficiencies. Aptitude for developing and implementing strategic growth plans. Experience of managing suppliers to deliver in line with objectives. Excellent stakeholder management capabilities. Competence in managing conflicting priorities across the Group. Benefits 33 days holiday (including bank holidays). Personal health cash plan - claim back the cost of things like dentist and optical check ups. BUPA. Car Allowance. Enhanced maternity / paternity / adoption / shared parental pay. Life assurance: three times basic salary. Free breakfasts and fruit. Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better. Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Feb 12, 2025
Full time
Job title: Managing Director: Activate Accident Repair and Activate Parts Department: Executive Location: Remote Hours: 37.5 hours per week We're looking for a Managing Director: Activate Accident Repair and Activate Parts to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role The Managing Director: Activate Accident Repair (AAR) and Activate Parts (AP) is responsible for leading the businesses in alignment with Group strategy and financial targets. Key responsibilities Performance Delivery Ensure AAR and AP deliver against short-term and long-term growth and financial targets, setting annual budgets and owning the P&Ls. Provide leadership and direction to AAR and AP management teams, ensuring the prompt and successful delivery of all services. Continuously improve ways of working, developing industry-leading processes, systems, and controls. Embed a culture of customer-first throughout, leading by example and providing a visible and positive presence on sites. Regularly review short- and long-term business plans to mitigate challenges and exploit opportunities. Promote the Health, Safety & Environmental agenda, ensuring compliance and good practice. Strategic Management Lead the expansion of AAR, identifying opportunities to grow the business both organically and through acquisition opportunities. Leverage the AP offering to maximise value creation across the Activate Group brands, taking an innovative approach to identifying new opportunities to drive revenue through AP. Optimise the organisational design across AAR and AP to support strategic objectives, maximising efficiency and performance. Identify and adopt sustainable repair technologies that will drive efficiencies. Customer & Supplier Relationships Own the customer journey across AAR and AP, driving integration with Group businesses to ensure a smooth and efficient customer experience. Lead the supplier management for AAR and AP, leveraging Group scale to continually drive value and alignment with Group objectives. Develop and manage client relationships to deliver direct volume to AAR sites as required. Team Member Development Ensure that both businesses have the appropriate talent to meet their overall objectives. Engage and motivate all team members in the financial performance of their business unit and the wider Group. Develop management succession plans, identifying and mentoring key managers. Ensure the company and team members act with the highest levels of integrity and are aware of and always act in alignment with legal, regulatory and jurisdictional requirements. Other Collaborate with leaders across the Group (Finance, HR, IT, Marketing, Onyx) to ensure that AAR and AP receive the requisite support to accomplish their objectives. Ensure timely reporting to the Group Board, key stakeholders and colleagues as appropriate. Ensure culture is in-line with Group values. Champion a culture of innovation to challenge traditional industry practices and develop new solutions to business challenges. Skills and experience Substantial senior leadership experience within the accident repair industry or a multi-site manufacturing / production environment. Strong personal credibility and presentation skills. Demonstrated proficiency in operations. Proven track record in strategising, executing, and evaluating performance against set objectives and KPIs. Familiarity with budgetary processes and performance reporting mechanisms. Proficiency in streamlining processes and maximising efficiencies. Aptitude for developing and implementing strategic growth plans. Experience of managing suppliers to deliver in line with objectives. Excellent stakeholder management capabilities. Competence in managing conflicting priorities across the Group. Benefits 33 days holiday (including bank holidays). Personal health cash plan - claim back the cost of things like dentist and optical check ups. BUPA. Car Allowance. Enhanced maternity / paternity / adoption / shared parental pay. Life assurance: three times basic salary. Free breakfasts and fruit. Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better. Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.