Morgan Parkes Recruitment Limited

Commercial & Ecommerce Director Salary: £90,000 - £100,000 Location: Coventry (Hybrid Working) Hours: Full Time Monday-Friday 9:00am-5:00pm About the Role An exciting opportunity has arisen for an experienced Commercial & Ecommerce Director to join a growing and ambitious organisation with significant expansion plans. Reporting directly to a highly strategic and data-driven CEO, you will be responsible for developing and delivering a commercially focused, Ecommerce-led growth strategy. This is a pivotal executive leadership role where you'll shape the future direction of the business, driving online revenue, improving customer acquisition and maximising profitability across all commercial channels. This is more than a traditional Commercial Director position. We're looking for a leader who understands the fast-paced Ecommerce landscape, thrives on using customer insight and commercial data to influence decision-making, and has a proven track record of delivering exceptional online growth. Leading the Sales, Marketing, Ecommerce and Digital teams, you will ensure every commercial function works collaboratively to deliver an outstanding customer experience and achieve ambitious growth targets. Key Responsibilities Develop and deliver an Ecommerce led commercial strategy aligned with the company's long-term growth plans. Drive sustainable revenue growth while maximising profitability across all online and offline commercial channels. Lead the Sales, Marketing, Ecommerce and Digital teams, creating a collaborative, high-performing commercial function. Take ownership of the online trading strategy, continually improving website performance, customer acquisition, conversion rates and customer lifetime value. Use customer insight, market intelligence and commercial analytics to influence strategic business decisions. Optimise pricing strategies, promotional activity, product mix and merchandising to maximise sales performance. Improve the online customer journey, identifying opportunities to increase engagement, conversion and retention. Work closely with Marketing and Digital teams to maximise ROI across paid media, CRM, SEO and other digital channels. Drive growth within the trade division by developing strategic commercial partnerships. Monitor Ecommerce performance through key trading metrics including revenue, traffic, conversion, average order value and profitability. Take full ownership of commercial budgets, forecasting and P&L performance. Build, coach and develop high-performing teams, creating a culture of accountability, innovation and continuous improvement. Continually review commercial structures and identify opportunities to improve operational efficiency and business performance. About You We're looking for an experienced commercial leader with a genuine passion for Ecommerce and digital growth. You will have: Proven experience operating at Commercial Director, Ecommerce Director or Senior Commercial Leadership level. A strong background leading Ecommerce businesses or consumer-facing brands where online trading has been central to commercial success. A demonstrable track record of delivering significant Ecommerce growth, increasing revenue and improving commercial performance. Extensive experience leading multi-channel Sales, Marketing, Ecommerce and Digital teams. Strong knowledge of online trading, digital merchandising, customer acquisition, conversion optimisation and customer retention strategies. Excellent commercial acumen with significant P&L ownership and budget management experience. Exceptional analytical skills, with the ability to interpret customer data, trading performance and market trends to inform strategic decisions. Experience reviewing commercial structures, implementing change and driving continuous improvement. Outstanding leadership skills with a passion for developing high-performing teams. Excellent communication, influencing and stakeholder management skills. A strategic mindset combined with a hands-on approach and the ability to deliver measurable commercial results. What's on Offer Salary of £90,000 - £100,000 Hybrid working The opportunity to work alongside an ambitious, forward-thinking CEO. A genuine opportunity to shape the commercial direction of a growing business. Significant autonomy to influence strategy, structure and business performance. The chance to lead an Ecommerce-focused commercial transformation and make a lasting impact. Working Hours The core working hours are Monday to Friday, 9:00am-5:00pm . As this is a senior leadership role, flexibility will be required to meet the needs of the business. For more information, please send your CV in or apply online for this role. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

Role: Lead Generator Location: Coventry Salary: £25,300 plus commission Full Time Hybrid Working Morgan Parkes Recruitment are currently recruiting for a Lead Generator on behalf of a well-established and growing organisation within the flooring sector. This is an exciting opportunity to join a busy Commercial Sales & Excellence team where as a Lead Generator you will play a key role in supporting customers through the early stages of their buying journey. Acting as the first point of contact following flooring sample requests, as a Lead Generator you will help nurture enquiries into qualified sales opportunities for the Flooring Experts team. This position offers hybrid working, with 3-4 days per week based in the Coventry office. Full time hours are based on a 37.5-hour week working either 8am-4pm or 10am-6pm on a rota basis. The Role Contact customers following flooring sample requests to gather feedback and understand requirements Provide knowledgeable product guidance and answer customer queries Support customers throughout their decision-making journey Arrange follow-up calls, consultations and appointments for the sales team Identify upselling and cross-selling opportunities Maintain accurate CRM records and customer interactions Work collaboratively with internal departments to deliver a seamless customer experience Build trusted customer relationships while delivering a world-class service About You Strong communication and interpersonal skills Professional and confident telephone manner Customer focused with the ability to build rapport quickly Organised with the ability to manage multiple follow ups effectively Self-motivated, proactive and target driven Previous experience within customer service, sales support or lead generation would be advantageous This is a fantastic opportunity for someone who enjoys speaking with customers, building relationships and being part of a supportive and growing commercial team. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates eligible to live and work in the UK. We are an equal opportunities employer.

Job Advert: Customer Experience Advisor Duration: 6 months fixed term contract Location: Coventry Salary: £25,300 Working Hours: Full Time Monday to Friday, 9 to 5, hybrid working - 3 to 4 days in office Role Purpose for a Customer Experience Advisor: Covering a busy period within the business, you will be reporting to the Customer Care Manager and working as part of a team to ensure effective, seamless working between the Sales and Marketing teams, Showroom, Finance and Distribution/Fulfilment Departments. Key Responsibilities of a Customer Experience Advisor: Ensure inbound queries are dealt with in an effective manner Provide an excellent customer experience Investigating customers issue offering time, and cost appropriate solutions and feeding back into the business to ensure root causes are addressed accordingly Deal with complaints and escalate when required Proactively manage queries via social media channels to ensure timely and appropriate responses are provided in a public forum Update the in house database to ensure records are kept of contact with the customer Liaise with courier companies regarding deliveries and queries Complete refund authorisation if required Key Skills/Attributes of a Customer Experience Advisor: Previous experience in a customer focused role Exceptional communication skills with the ability to build rapport with customers quickly Highly organised, efficient and capable of completing tasks within set timeframes Positive attitude and the ability to work effectively both independently and as part of a team Passionate at providing excellent customer service Proficient in Microsoft applications If you're enthusiastic, motivated, and eager to contribute to a thriving business, we'd love to hear from you. Apply today to join the team as a Customer Experience Advisor and take the next step in your career. For more information, please send your CV in or apply online for this role.

Job Title: Senior Finance Accountant Salary: Up to £54,575 per annum depending on qualification status and experience Location: Solihull, West Midlands Hours: Full-time, 37 hours per week (Temporary Contract) We're currently looking for a Senior Finance Accountant to join a well-established and values-driven organisation within the education sector. This is a fantastic opportunity for an experienced finance professional to take ownership of management accounts, cash flow forecasting, and financial reporting, while also supporting continuous improvement across finance systems and processes. The Role You'll play a key role in supporting the financial management of the organisation, ensuring accurate reporting, strong financial controls, and effective budget management across departments. Key responsibilities include: Preparing monthly management accounts, including cash flow forecasts Producing accurate and timely reports for budget holders Monitoring budgets, investigating variances, and providing financial insight Managing and forecasting cash flow on both a short and long-term basis Supporting the annual budgeting process Leading on year-end accounts and audit preparation Developing and improving financial systems and reporting processes Supervising and supporting a junior member of the team Ensuring compliance with financial regulations and internal procedures Liaising with internal stakeholders and external partners About You We're looking for someone who is: Experienced in management accounting and financial reporting Confident working with financial systems and producing reports Strong in budgeting, forecasting, and variance analysis Able to communicate effectively with both finance and non-finance stakeholders Organised, detail-oriented, and able to work to tight deadlines Experienced in supervising or mentoring team members (desirable) What's on Offer Salary up to £54,575 depending on experience Opportunity to take ownership of key financial processes A supportive and collaborative working environment The chance to contribute to wider organisational improvements and strategy Strong focus on professional standards, compliance, and continuous development Additional Information Enhanced DBS check (including children's barred list) is required Commitment to equality, diversity & inclusion is essential If you're looking for a role where you can make a real impact within a structured and purpose-driven environment, we'd love to hear from you. Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We adhere to a strict equal opportunities policy.

Job Title: Electronics Engineer Package: Competitive Duration: Permanent Hours: Full Time, 40 hours per week Shift work or flexible hours may be required depending on operational needs. Location: Southam, CV47 Overview: Reporting to the Manufacturing Engineering Supervisor, the Electronics Engineer will be required to be part of the Electrical department which will include various tasks carrying out tests on the test rig as and when required. This role needs both theoretical and practical experience working with electronic products. The Electronics Engineer will also be creating circuits from scratch and using equipment and tools such as resistors, capacitors, transistors, integrated circuit chips, connectors, breadboards and soldering irons. Duties: Create innovative electronic designs that add value to existing products or provide a solution to customer problems Computer design skills and proficiency using circuit design programs such as Eagle or Atmel Studio Theoretical and technical knowledge of electronics and electrical interfaces - such as Can open - Ethernet - Modbus Create accurate and complex circuit-board plans Communicate technical data and complex electrical designs in an easy-to-understand format Write software and make changes to suit customers requirement Knowledge of existing hardware and software products, to operate on laptops / mobile phone software Key Skills/Experience Required: Two or more years working at Technician Level or above Mathematical Skills Engineering Skills Organisational Skills Analytical Skills Creative problem-solving skills Strong fundamental Skills in Electronics Engineering Knowledge of Subsea operations and controls would be a distinct benefit Higher grades in science, maths and technical subjects at GCSE and A-level are essential Degree in related subjects such as computer engineering, physics or mechanical engineering with electronics engineering as optional subjects Recognised qualifications from the Institution of Engineering and Technology In return for your hard work, you will earn a competitive salary plus benefits. For more information or to apply please send your CV. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.