Charity Commission
Liverpool, Merseyside
Mar 30, 2026
Full time
Internal Communications & Engagement Manager Do you thrive on helping organisations communicate clearly with staff during times of change? Want to play a leading role inspiring and engaging a workforce of 400+ colleagues? Ready to influence senior leaders and drive meaningful organisational impact? As our Internal Communications & Engagement Manager, you'll lead the Charity Commission's internal communications function at a pivotal moment of organisational growth and transformation. You will inspire, inform and connect colleagues across the Commission, helping to build a strong, high performing and inclusive organisation. This is a strategic role where you'll work directly with senior leaders - including the CEO and Directors - to shape clear, consistent and engaging internal communications. You'll bring creativity, insight and strategic thinking to ensure colleagues understand our priorities, our strategy, and our shared purpose. What You'll Lead and Deliver Oversee and continuously improve our internal communications channels, including the intranet and cross Commission Teams environment. Provide expert, strategic communications advice to senior leaders, supporting them to communicate confidently and consistently. Shape our approach to change communications, working closely with programme and project teams. Build a clear, coherent organisational narrative aligned to our strategy and Commission Futures transformation programme. Coach leaders on communication style, staff engagement and building meaningful dialogue. Evaluate the impact of internal communications activity and use insights to strengthen future work. Line manage one direct report, supporting their development and performance. Person specification What You'll Bring Essential Skills & Abilities Excellent influencing and relationship building skills - including with senior leaders. Outstanding written and verbal communication abilities, with the skill to simplify complexity. Strategic thinker with the ability to anticipate needs and plan ahead. Creative flair and confidence generating ideas and solutions. Ability to grasp organisational mood, using insight to inform decisions. Essential Experience Proven success delivering internal communications and engagement in a complex organisation. Experience providing senior level advice and coaching up to CEO level. Strong understanding of internal communications trends, best practice and emerging technologies. Experience supporting change programmes with well designed communications and engagement plans. Ability to manage challenging conversations constructively and professionally. To apply for this role please visit Civil Service Jobs and submit an application.