We're working with an innovative, fast growing technology business that's established itself as a market leader within its sector. Developing its own hardware alongside a subscription based software platform, the business operates internationally and has built a reputation for delivering genuinely innovative solutions to customers across multiple global markets. With more than 80 employees and having doubled in size over the last three years, they're continuing to invest in both their products and customer experience. As part of that growth, they're now looking to introduce a brand new Customer Marketing Manager position, offering the opportunity to shape customer engagement from the ground up whilst reporting directly into the Chief Marketing Officer. The Role Reporting directly to the Chief Marketing Officer, you'll take ownership of customer marketing across the full customer lifecycle, helping customers get the very best from the company's products whilst driving engagement, retention and long term customer value. Working closely with Customer Success, Sales, Product and the wider Marketing team, you'll create customer journeys, lifecycle campaigns and personalised communications that support onboarding, product adoption, customer engagement and renewals. This is a varied role where you'll combine strategic planning with hands on delivery. You'll be responsible for developing multi channel customer campaigns across email, webinars, events and digital channels, whilst also helping to build customer advocacy through case studies, success stories and customer communications. HubSpot plays a central role within the marketing function, so you'll also be responsible for creating and optimising automated customer journeys, managing segmentation, improving campaign performance and using customer data and insights to continually refine your approach. Alongside this, you'll support a number of customer events throughout the year, working as part of a collaborative marketing team. The business offers genuine flexibility, with the team typically coming together once a week in the office, although many choose to spend additional time together. Skills and Experience Experience within a Customer Marketing, CRM, Lifecycle Marketing or Retention Marketing role. Strong experience creating customer lifecycle campaigns and automated customer journeys. Hands on experience using HubSpot or a similar CRM and marketing automation platform. Confident using customer segmentation and data to improve campaign performance. Excellent email marketing, copywriting and campaign management skills. Comfortable working cross functionally with Marketing, Sales, Product and Customer Success teams. Strong organisational skills, with the ability to manage multiple campaigns and priorities simultaneously. A personable and collaborative approach, you'll enjoy working as part of a close knit, supportive team. Benefits This is an opportunity to join a genuinely innovative technology business at an exciting stage of growth. You'll be creating a brand new function within the marketing team, reporting directly into an experienced CMO and playing a key role in shaping how the business engages with customers around the world. Alongside a salary of up to £50k, the role offers hybrid working with just 1 or 2 days in the office, there's a collaborative team environment and the opportunity to work on market leading products within a growing international business. Sound Good? If you'd like to find out more, we'd love to tell you about the business and the opportunity in more detail. Apply today or get in touch with Chris for a confidential chat.
Jul 10, 2026
Full time
We're working with an innovative, fast growing technology business that's established itself as a market leader within its sector. Developing its own hardware alongside a subscription based software platform, the business operates internationally and has built a reputation for delivering genuinely innovative solutions to customers across multiple global markets. With more than 80 employees and having doubled in size over the last three years, they're continuing to invest in both their products and customer experience. As part of that growth, they're now looking to introduce a brand new Customer Marketing Manager position, offering the opportunity to shape customer engagement from the ground up whilst reporting directly into the Chief Marketing Officer. The Role Reporting directly to the Chief Marketing Officer, you'll take ownership of customer marketing across the full customer lifecycle, helping customers get the very best from the company's products whilst driving engagement, retention and long term customer value. Working closely with Customer Success, Sales, Product and the wider Marketing team, you'll create customer journeys, lifecycle campaigns and personalised communications that support onboarding, product adoption, customer engagement and renewals. This is a varied role where you'll combine strategic planning with hands on delivery. You'll be responsible for developing multi channel customer campaigns across email, webinars, events and digital channels, whilst also helping to build customer advocacy through case studies, success stories and customer communications. HubSpot plays a central role within the marketing function, so you'll also be responsible for creating and optimising automated customer journeys, managing segmentation, improving campaign performance and using customer data and insights to continually refine your approach. Alongside this, you'll support a number of customer events throughout the year, working as part of a collaborative marketing team. The business offers genuine flexibility, with the team typically coming together once a week in the office, although many choose to spend additional time together. Skills and Experience Experience within a Customer Marketing, CRM, Lifecycle Marketing or Retention Marketing role. Strong experience creating customer lifecycle campaigns and automated customer journeys. Hands on experience using HubSpot or a similar CRM and marketing automation platform. Confident using customer segmentation and data to improve campaign performance. Excellent email marketing, copywriting and campaign management skills. Comfortable working cross functionally with Marketing, Sales, Product and Customer Success teams. Strong organisational skills, with the ability to manage multiple campaigns and priorities simultaneously. A personable and collaborative approach, you'll enjoy working as part of a close knit, supportive team. Benefits This is an opportunity to join a genuinely innovative technology business at an exciting stage of growth. You'll be creating a brand new function within the marketing team, reporting directly into an experienced CMO and playing a key role in shaping how the business engages with customers around the world. Alongside a salary of up to £50k, the role offers hybrid working with just 1 or 2 days in the office, there's a collaborative team environment and the opportunity to work on market leading products within a growing international business. Sound Good? If you'd like to find out more, we'd love to tell you about the business and the opportunity in more detail. Apply today or get in touch with Chris for a confidential chat.
Are you the kind of Account Manager who thrives in a fast-moving, creative environment? Do you love social content, influencer culture and being right at the centre of brilliant campaigns coming to life? We're partnering with a high-growth, award-winning marketing agency to find an Account Manager to work across a major global brand. This is a rare opportunity to join a vibrant, fast-paced team delivering high-volume, high-quality social content for some of the most exciting brands in the market. The agency is flying - continuing to grow rapidly, win iconic new clients, and build a reputation as one of the most exciting creative agencies around. The culture is energetic, collaborative and genuinely fun, with a team that loves what they do and enjoys doing it together. The Role This is a client-facing Account Manager role sitting at the heart of social content delivery. You'll work closely with clients, creatives, producers and social teams to ensure content is delivered smoothly, on brief and to the highest possible standard. You'll be managing relationships day-to-day, taking briefs, helping shape deliverables, and ensuring campaigns move quickly and efficiently through the agency. A strong understanding of organic social, influencer marketing, UGC and content production is essential. While you won't necessarily be the person creating the content yourself, you do need to understand how great social content is made, how creators and influencers operate, and what strong social-first creative looks like. You'll coordinate shoots, edits, approvals and delivery timelines, working closely with creative teams to ensure projects stay on track. You'll also act as the internal voice of the client - maintaining quality control, managing expectations, and ensuring everything that goes out the door is polished, accurate and on brand. This is a high-volume environment, so organisation, attention to detail and communication skills are absolutely key. The clients are deeply immersed in social and content themselves, so confidence and credibility in conversations around social strategy, creators and content production are hugely important. Skills and Experience We're looking for someone who: Has experience in account management, client services or social/content marketing, ideally within an agency environment Has strong exposure to organic social, influencer marketing, UGC and content production Understands social media content workflows and how creative is developed for platforms Is highly organised and thrives managing multiple projects at pace Has exceptional attention to detail and takes pride in delivering error-free work Is a confident communicator who enjoys building client relationships Enjoys working closely with creatives, producers and social teams Is proactive, solutions-focused and calm under pressure Could come from agency or in-house, provided they understand social content deeply and bring the right personality and energy Benefits You'll be joining a hugely successful, fast-growing agency with an incredible reputation, iconic clients and a genuinely brilliant culture. The team is social, supportive and full of energy, with loads going on both inside and outside of work. You'll have the chance to work on global brands, develop your experience across social content and influencer campaigns, and grow your career in an agency that's continuing to evolve rapidly and win exciting new business. Alongside a great salary, you'll also benefit from hybrid working and an extensive benefits package. Sound Good? If you're a social-savvy Account Manager who loves content, creators and creative delivery - and wants to be part of one of the most exciting agency environments around, don't wait - apply now.
Jun 01, 2026
Full time
Are you the kind of Account Manager who thrives in a fast-moving, creative environment? Do you love social content, influencer culture and being right at the centre of brilliant campaigns coming to life? We're partnering with a high-growth, award-winning marketing agency to find an Account Manager to work across a major global brand. This is a rare opportunity to join a vibrant, fast-paced team delivering high-volume, high-quality social content for some of the most exciting brands in the market. The agency is flying - continuing to grow rapidly, win iconic new clients, and build a reputation as one of the most exciting creative agencies around. The culture is energetic, collaborative and genuinely fun, with a team that loves what they do and enjoys doing it together. The Role This is a client-facing Account Manager role sitting at the heart of social content delivery. You'll work closely with clients, creatives, producers and social teams to ensure content is delivered smoothly, on brief and to the highest possible standard. You'll be managing relationships day-to-day, taking briefs, helping shape deliverables, and ensuring campaigns move quickly and efficiently through the agency. A strong understanding of organic social, influencer marketing, UGC and content production is essential. While you won't necessarily be the person creating the content yourself, you do need to understand how great social content is made, how creators and influencers operate, and what strong social-first creative looks like. You'll coordinate shoots, edits, approvals and delivery timelines, working closely with creative teams to ensure projects stay on track. You'll also act as the internal voice of the client - maintaining quality control, managing expectations, and ensuring everything that goes out the door is polished, accurate and on brand. This is a high-volume environment, so organisation, attention to detail and communication skills are absolutely key. The clients are deeply immersed in social and content themselves, so confidence and credibility in conversations around social strategy, creators and content production are hugely important. Skills and Experience We're looking for someone who: Has experience in account management, client services or social/content marketing, ideally within an agency environment Has strong exposure to organic social, influencer marketing, UGC and content production Understands social media content workflows and how creative is developed for platforms Is highly organised and thrives managing multiple projects at pace Has exceptional attention to detail and takes pride in delivering error-free work Is a confident communicator who enjoys building client relationships Enjoys working closely with creatives, producers and social teams Is proactive, solutions-focused and calm under pressure Could come from agency or in-house, provided they understand social content deeply and bring the right personality and energy Benefits You'll be joining a hugely successful, fast-growing agency with an incredible reputation, iconic clients and a genuinely brilliant culture. The team is social, supportive and full of energy, with loads going on both inside and outside of work. You'll have the chance to work on global brands, develop your experience across social content and influencer campaigns, and grow your career in an agency that's continuing to evolve rapidly and win exciting new business. Alongside a great salary, you'll also benefit from hybrid working and an extensive benefits package. Sound Good? If you're a social-savvy Account Manager who loves content, creators and creative delivery - and wants to be part of one of the most exciting agency environments around, don't wait - apply now.
Are you the kind of Account Manager who thrives in a fast-moving, creative environment? Do you love social content, influencer culture and being right at the centre of brilliant campaigns coming to life? We're partnering with a high-growth, award-winning marketing agency to find an Account Manager to work across a major global brand. This is a rare opportunity to join a vibrant, fast-paced team delivering high-volume, high-quality social content for some of the most exciting brands in the market. The agency is flying - continuing to grow rapidly, win iconic new clients, and build a reputation as one of the most exciting creative agencies around. The culture is energetic, collaborative and genuinely fun, with a team that loves what they do and enjoys doing it together. The Role This is a client-facing Account Manager role sitting at the heart of social content delivery. You'll work closely with clients, creatives, producers and social teams to ensure content is delivered smoothly, on brief and to the highest possible standard. You'll be managing relationships day-to-day, taking briefs, helping shape deliverables, and ensuring campaigns move quickly and efficiently through the agency. A strong understanding of organic social, influencer marketing, UGC and content production is essential. While you won't necessarily be the person creating the content yourself, you do need to understand how great social content is made, how creators and influencers operate, and what strong social-first creative looks like. You'll coordinate shoots, edits, approvals and delivery timelines, working closely with creative teams to ensure projects stay on track. You'll also act as the internal voice of the client - maintaining quality control, managing expectations, and ensuring everything that goes out the door is polished, accurate and on brand. This is a high-volume environment, so organisation, attention to detail and communication skills are absolutely key. The clients are deeply immersed in social and content themselves, so confidence and credibility in conversations around social strategy, creators and content production are hugely important. Skills and Experience We're looking for someone who: Has experience in account management, client services or social/content marketing, ideally within an agency environment Has strong exposure to organic social, influencer marketing, UGC and content production Understands social media content workflows and how creative is developed for platforms Is highly organised and thrives managing multiple projects at pace Has exceptional attention to detail and takes pride in delivering error-free work Is a confident communicator who enjoys building client relationships Enjoys working closely with creatives, producers and social teams Is proactive, solutions-focused and calm under pressure Could come from agency or in-house, provided they understand social content deeply and bring the right personality and energy Benefits You'll be joining a hugely successful, fast-growing agency with an incredible reputation, iconic clients and a genuinely brilliant culture. The team is social, supportive and full of energy, with loads going on both inside and outside of work. You'll have the chance to work on global brands, develop your experience across social content and influencer campaigns, and grow your career in an agency that's continuing to evolve rapidly and win exciting new business. Alongside a great salary, you'll also benefit from hybrid working and an extensive benefits package. Sound Good? If you're a social-savvy Account Manager who loves content, creators and creative delivery - and wants to be part of one of the most exciting agency environments around, don't wait - apply now.
May 12, 2026
Full time
Are you the kind of Account Manager who thrives in a fast-moving, creative environment? Do you love social content, influencer culture and being right at the centre of brilliant campaigns coming to life? We're partnering with a high-growth, award-winning marketing agency to find an Account Manager to work across a major global brand. This is a rare opportunity to join a vibrant, fast-paced team delivering high-volume, high-quality social content for some of the most exciting brands in the market. The agency is flying - continuing to grow rapidly, win iconic new clients, and build a reputation as one of the most exciting creative agencies around. The culture is energetic, collaborative and genuinely fun, with a team that loves what they do and enjoys doing it together. The Role This is a client-facing Account Manager role sitting at the heart of social content delivery. You'll work closely with clients, creatives, producers and social teams to ensure content is delivered smoothly, on brief and to the highest possible standard. You'll be managing relationships day-to-day, taking briefs, helping shape deliverables, and ensuring campaigns move quickly and efficiently through the agency. A strong understanding of organic social, influencer marketing, UGC and content production is essential. While you won't necessarily be the person creating the content yourself, you do need to understand how great social content is made, how creators and influencers operate, and what strong social-first creative looks like. You'll coordinate shoots, edits, approvals and delivery timelines, working closely with creative teams to ensure projects stay on track. You'll also act as the internal voice of the client - maintaining quality control, managing expectations, and ensuring everything that goes out the door is polished, accurate and on brand. This is a high-volume environment, so organisation, attention to detail and communication skills are absolutely key. The clients are deeply immersed in social and content themselves, so confidence and credibility in conversations around social strategy, creators and content production are hugely important. Skills and Experience We're looking for someone who: Has experience in account management, client services or social/content marketing, ideally within an agency environment Has strong exposure to organic social, influencer marketing, UGC and content production Understands social media content workflows and how creative is developed for platforms Is highly organised and thrives managing multiple projects at pace Has exceptional attention to detail and takes pride in delivering error-free work Is a confident communicator who enjoys building client relationships Enjoys working closely with creatives, producers and social teams Is proactive, solutions-focused and calm under pressure Could come from agency or in-house, provided they understand social content deeply and bring the right personality and energy Benefits You'll be joining a hugely successful, fast-growing agency with an incredible reputation, iconic clients and a genuinely brilliant culture. The team is social, supportive and full of energy, with loads going on both inside and outside of work. You'll have the chance to work on global brands, develop your experience across social content and influencer campaigns, and grow your career in an agency that's continuing to evolve rapidly and win exciting new business. Alongside a great salary, you'll also benefit from hybrid working and an extensive benefits package. Sound Good? If you're a social-savvy Account Manager who loves content, creators and creative delivery - and wants to be part of one of the most exciting agency environments around, don't wait - apply now.
