Broomham Recruitment Ltd

17 job(s) at Broomham Recruitment Ltd

Broomham Recruitment Ltd Cranleigh, Surrey
Dec 07, 2021
Full time
Branch Partner Cranleigh £40k Basic (Guarantee of £660-65k for 6-12 months) Car Allowance Monday - Friday 9 - 6 (5.30 on Fridays) Saturday rota 9 - 5 23 days holiday plus bank holidays Private healthcare Business coach Share options This is a rare opportunity to open a brand new branch in Cranleigh under the brand of one of Horsham's best estate agents. You will be able to build and run the branch you way with the full support of the branch in Horsham, but with providing staff support in the early days until you can hire, and also providing full coaching and guidance to help you make your new branch a success. This is a forward thinking and modern agency who pride themselves on being really integrated within the community. Their target audience are families and would like someone who is happy to get involved in the Cranleigh community or who already is. Being quite a tech-savvy business, you will need to be comfortable creating a social media presence as well as doing videos and building your personal brand. They use lots of technology to make your job easier including Spectre, Sprift and do Materport videos. Experience doing a cold start would be helpful, but this hire is more about the person and their enthusiasm to create and build something from scratch. After probation you will receive private medical insurance, you will also have a training budget to invest in your personal development and also offered a business coach. Future share options,
Broomham Recruitment Ltd Henley-on-thames, Oxfordshire
Dec 06, 2021
Full time
Head of Department (Lettings) - Maternity Contract 12 months £35-40k Basic £55-60k OTE Monday - Friday 9-6 and Saturday on rota Henley on Thames This well known and high end brand of estate agents are looking for a 12 month maternity cover for their lettings department in Henley-on-Thames, ideally starting in January or February 2022. The Head of department is responsible for driving forward the lettings business in the local area as well as coaching their team to not only meet but exceed their targets. You must set the working practice standards for the lettings team and ensure you are all up to date with all lettings related legislation and at all times follow our procedures. The role includes the promotion and marketing of the department to not only maintain but also increase the annual turnover and profit margin and the maximising of cross division referral opportunities. You will need to have experience managing a lettings team as the department has 2 consultants and a coordinator. The ideal person will be: To be ARLA licensed he ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Possesses vision and is able to develop complex strategies and solutions Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Robust and prepared to lead from the front Diplomatic and challenging with the ability to influence others Confident with a positive outlook Strong decision maker who gives assurance Ethical with strong integrity Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible
Broomham Recruitment Ltd Buckingham, Buckinghamshire
Dec 06, 2021
Full time
Senior Property Manager Buckingham £32-35k depending on qualifications Monday to Friday and 1 in 4 Saturdays Senior Property Manager based in the Buckingham office. They are looking for someone who has previous experience as a Property Manager, or within lettings and ideally hold a level 3 or 4 ARLA certificate, but experience will also be considered and qualification will be funded if required. You will be managing a portfolio of properties, making sure the communication between landlords and tenants is at an exceptional level. Resolving issues raised by landlords and tenants quickly and effectively. Working as a team making sure colleagues and contractors are kept informed and aware of your actions. Follow the customer journey and make sure the processes and procedures are maintained to the agreed standards. Responsibilities and key skills in a nutshell ARLA qualification to at least level 3 or happy to work towards Previous Property Management experience Written and verbal communication skills Able to work on own initiative, as well as part of a team Flexible, adaptable nature with the ability to work under pressure, in a calm manner Excellent IT knowledge with experience of using Microsoft office packages - experience of using Reapit and KPR would be an advantage but not essential. Good time/diary management, punctual always Leading a property management team previously would be preferred. Package £32,000 to £35,000 Monday to Friday 09:00 to 17.30 1 in 4 Saturdays 23 days plus bank holidays Parking permit Private healthcare after probation Perkbox benefits
Broomham Recruitment Ltd Ascot, Berkshire
Dec 06, 2021
Full time
Estate Agent Sales Valuer Basic: £25,000 OTE: £45,000 Location: Ascot Hours and Holiday Monday - Friday: 09:00 - 18:00 1 in 2 Saturdays: 09:00-17:00 4 weeks holiday Benefits Progression to open new branch Industry recognised training Shut over Christmas About you Are you a Senior Sales Negotiator or Valuer looking to join a market-leading estate agents in Ascot with plans to open offices? If you see yourself as an ambitious No. 2 with scope to become No.1 in your own office, this could be for you. To succeed here, you've got to have a growth mindset and positive attitude. Always looking to improve, and deliver the best service for colleagues and clients alike. This role has progression to Management. About the company This estate agents are market leaders by a country mile and have ambitious plans to open more offices. They deal with stunning multi-million pound properties that are to die for. They have high standards in everything they do and seek having an excellent team who provide superb customer service. Everyone is continually trained to ensure you're ahead of the curve and achieving the aforementioned. Whilst they work hard, they don't take themselves too seriously and like to have fun. Its sales at the end of the day! The role in a nutshell Generate new business would be a bonus Vet and register Buyers and Vendors Arrange and conduct viewings & valuations Provide Vendors with feedback and discuss potential tenants Negotiate on offers Assist with progression, general admin, and ad-hoc duties Be an ambassador of the brand and uphold the high standards and reputation
Broomham Recruitment Ltd
Dec 06, 2021
Full time
Sales Valuer Basic £25k OTE £50k Location: Tettenhall (Work from home) Hours and Holiday Monday to Friday 9am - 5.30pm Every other Saturday 9am - 1pm 20 days plus bank holidays Benefits and Perks Car allowance Company phone Variety of cross selling bonuses Health scheme Training About You So you know the area well, and you've got a proven track record as an Estate Agent Sales Valuer or Lister already. Whether that's as a Local Property Expert with an online agent and you're looking to return to a more stable role, or you're in a high street agent and you fancy having a little bit more flexibility of where you work as this role is predominantly work from home. If you have an entrepreneurial mindset, business acumen, you're driven, and you want the opportunity to build a patch from scratch, this is for you. About the Company This company are one of the go to estate agents. With multiple offices, a strong reputation, and a thirst for investing in their staff, they are always looking to improve. With a forward thinking step, they've come up with this role which offers some stability of an employed role, whilst having some flexibility of a self-employed role. With their growth will come future opportunities that they are all ears for. Role in a nutshell Prospecting Carrying out market appraisals and winning market share Property write ups Networking Video tours Cross selling Increasing brand awareness, be it personal and company
Broomham Recruitment Ltd
Dec 06, 2021
Full time
Senior Lettings Negotiator Basic: £22,000 OTE: £40,000 Camberwell, South East London Hours and Holiday Monday - Friday: 09:00 - 18:00 Saturdays: 10:00-16:00 (5 day working week with one day off during week and Sunday) 4 weeks holiday Benefits Car allowance Management progression Industry recognised training Potential share options Trips abroad for top performers About you This is a unique opportunity to join an franchise office in Camberwell, London as a Senior Lettings Negotiator. Ideally, you're an experienced Senior Lettings Negotiator, or a Lettings Negotiator looking for a step up in the area. If you've got listing experience, or ready for that challenge, even better. To succeed here, you've got to have a growth mindset and positive attitude. Always looking to improve, and deliver the best service for colleagues and clients alike. This role has progression to Assistant Lettings Manager, and even be part of their plan which can lead to share options. About the company They have high standards in everything they do and seek having an excellent team who provide superb customer service. Everyone is continually trained to ensure you're ahead of the curve and achieving the aforementioned. Whilst they work hard, they don't take themselves too seriously and like to have fun. Its sales at the end of the day! The role in a nutshell Generate new business would be a bonus Vet and register tenants and landlords Arrange and conduct viewings & valuations Provide Landlords with feedback and discuss potential tenants Negotiate on offers Assist with lettings progression, general admin, and ad-hoc duties Be an ambassador of the brand and uphold the high standards and reputation
Broomham Recruitment Ltd Addlestone, Surrey
Dec 06, 2021
Full time
Estate Agency Sales Progressors. Let's talk. Or maybe you're in the property industry and know Sales Progression. Looking to get your weekend backs perhaps. As we all know, sales progression is no walk in the park, there's copious amounts of pressure and timescales to adhere to. Talking to multiple parties, and spinning a million and one plates. As such, we're on the lookout for an experienced Sales Progressor, or an Estate Agent who knows a fair bit about Sales Progression to join an independent Estate Agent in Weybridge. You will be responsible for the speedy and smooth progression of all sales agreed by liaising with solicitors, financial advisors, and estate agents to affect the fastest possible sale, without compromising customer service. This Estate Agent will be like a second family to you. They are warm and friendly, established, and will want to provide you the best platform to succeed. They will always have your back, and they want you to be the best version of yourself. And if you're an estate agent already, you'll be getting your weekends back! Responsibilities in a nutshell: Responsible for the successful exchange of contracts and subsequent legal completion of properties sold Ensure that the highest levels of communication are upheld at all times. Liaise with Vendors and purchasers to provide, in the first instance verbally, regular and structured updates. Ensure that all efforts are made to resolve any queries that relate to the sale or purchase. Ensure a high level of customer service is provided at all times. Support team members at all times. Work within the timescales provided to get every sale to completed Liaising with solicitors when necessary to get applications through promptly All administration tasks to support this role Package £25,000 Basic £32,000 OTE Monday to Friday 9am - 5.30pm 4 weeks holiday
Broomham Recruitment Ltd
Dec 06, 2021
Full time
Sales Negotiator Basic £22k basic OTE £65k (uncapped) Location: Crouch End, London Hours and Holiday Monday to Friday 08:30 - 19.00 Every other Saturday 10:00 - 16.00 4 weeks holiday Benefits and Perks Car allowance (own car and driver's license required) Team bonding exercises Trips abroad Surprise rewards Industry recognised training About you Being a Sales Negotiator here is all about being able to thrive in a fast-paced, high performing team. Come and join the hot shots if you're ambitious, presentable, resilient, and know a thing or two about being a Sales Negotiator. If you're looking for a company that invests in you, that rewards you for hard work, and looking to make serious coin, come on in. (You'll be chomping at the bit for the commission they dish out) About the company If you're going to judge an estate agent by their Google reviews, then this agent packs a punch with over 700 of them. They're also one of leading agencies for new listings which equals more opportunities. They are a lively bunch who work hard and play hard, and will have your back through thick and thin. They expect a lot, but they also deliver a lot too. With team bonding exercises, and trips away for the top performers, it's a place where you'll end up loving where you work. They're turning a new page, and you can be a part of it. The role in a nutshell Have experience as a Residential Sales Negotiator Vet and register applicants Generate and conduct viewings Obtain and negotiate on offers Be entrepreneurial and identify new business opportunities Have excellent organisation, telephone manner, and presentation Do right by the vendor and buyer Knowledge of local area is helpful
Broomham Recruitment Ltd Malmesbury, Wiltshire
Dec 05, 2021
Full time
Sales Negotiator Basic: £20-24k OTE: £30,000 Locations: Malmesbury Hours and Holiday Monday - Friday 08:30 - 17:30 1 in 3 Saturdays: 09:00 - 16:00 28 Days Holidays Benefits Monthly Car allowance & Parking permit Gain industry-recognised qualifications and personal development plan Receive ongoing in-house and external training and support About you You need to be a lover of all things customer service and committed to providing excellent service to customers. You will be an all-rounder and keen to support your 2 colleagues in this traditional and well regarded agency . You will have a minimum of 6 months Estate Agency experience in sales or new homes and be keen to work for a business which is constantly striving for excellence. About the company This agency has 5 offices across Wiltshire as well as an Auctions team. They have a very good name in the area and an excellent staff retention rate. The business is currently going through some modernisation including a new website and brand evolution so this is a great time to join. The are keen on personal development and regularly offer both internal and external training in line with your personal development plan. They have recently all joined in a company 'bake off' at the local cookery school and where possible try to offer social events throughout the year including after their regular live auctions. The role in a nutshell Assisting the other 2 members of the office to achieve sales. Generate new business Vet and register perspective buyers Arrange and conduct viewings Provide vendors with feedback and discuss potential buyers Negotiate on offers Be an ambassador of the brand and uphold the high standards and reputation
Broomham Recruitment Ltd Swindon, Wiltshire
Dec 04, 2021
Full time
Are you an experienced Senior Lettings Negotiator or Lettings Valuer based near Swindon? Do you want to work for an up and coming, well-rounded Estate Agent, with great hours and packages, as well as genuine career progression as a Lettings Lister? Great, because, you'll be working with a highly professional, well-trained and passionate team of property professionals who delivers 5-star service. If you're reading this, and you're already a Lettings Negotiator or Senior Lettings Negotiator, then you'll know the ins and outs of what it takes to be one, as well as the legalities, processes, procedures and expectations. You will need to be energetic, driven, proactive, self-motivated and have the ability to build and maintain professional relationships with clients. Responsibilities in a nutshell Having an excellent understanding of the lettings process. Vetting prospective tenants and finding them their homes. Building strong relationships with both tenants and landlords. High level of customer service skills. Good telephone manner and positive attitude. Being well presented, ambitious and self-motivated. Knowledge of the local area. Full Driving Licence and a Car. Market Appraisals. Valuing and listing rental properties. Package £25,000 basic £45,000 OTE Monday to Friday 9am - 6pm One in four Saturday 9am - 4pm with a day in lieu 25 days holiday plus bank holidays Career progression
Broomham Recruitment Ltd Towcester, Northamptonshire
Dec 03, 2021
Full time
Sales and Lettings Negotiator Salary:£20,000 -£25,000 OTE: £30,000-£40,000 Locations: Towcester Hours and Holiday Monday - Friday: 9:00-6:00pm 1 in 3 Saturdays: 9:00-4:00pm (with a day off in lieu) 20 days annual leave plus bank holidays Holiday raise to 23 days at 3 years, 25 days at 5 years Benefits Business casual attire Smart fresh brand Office dog Bonus Christmas closedown About you Do you know the ins and outs of an Estate Agent and have a good knowledge of the local area? Do you have good verbal and written communication skills? You will need to be able to communicate at all levels and have a good sense of humour. You will need to be motivated with good time management skills as you will have the independence to run your own diary. If you are a team player but have the ability to also work on your own initiative, this role could be for you. About the company In 2020, this agent won 'Best Single Office Agency in the UK for Sales'. They have been identified as one of the top estate agents in the country. They work together and get rewarded as a team. They offer continuity, knowledge, and experience, but they know about real life experiences. They provide help and funding for the local community and get involved whenever they can. If you have land of any type of property, the team will be able to help you and talk you through the whole process. The role in a nutshell Vet and register perspective applicants and buyers Arrange an conduct viewings and valuations Assisting the rest of the team, reaching targets and delivering support where you can Generating new business Provide vendors with feedback and discuss potential buyers Negotiate on offers Progress sales, general admin and ad-hoc duties Liaise with tenants, landlords and contractors regarding remedial works Be an ambassador for the brand and uphold the high reputation
Broomham Recruitment Ltd Didcot, Oxfordshire
Dec 03, 2021
Full time
Trainee Estate Agent Basic £16-18k OTE £20-25k Location: Didcot Hours and holidays Monday - Friday: 9:00-6:00 1 in 3 Saturdays: 9:00-4:00 20 days holiday plus bank holidays About you Are you looking for a career change? Do you have a sales background? Do you fancy a new start? We have the opportunity for you. You will need lots of personal drive, but to be cool, calm and collected. If you have a strong influence and good customer service skills, this role could be for you. You will get a lot more than just a career, this company want to ensure you are always fulfilling your potential. About the company Over time, this company have built up a reputation for being a trusted and recommended agent with lots of local knowledge and expertise. They take care of all property matters and take pride in all the work they do. This agent has always been a forward thinking and fast-moving independent company that's core value is to put their customers and staff at the top of the list. They are a specialist property company providing growth and development for independent property estate and letting agents who want to see their business continue to grow. There's always room for progression and they will support you in finding the right path and work with you to enhance your skills as well as offering you the opportunity to grow your expertise at an expanding company. The role in a nutshell Answering the telephone to set company standards and dealing with enquiries in a professional and friendly manner Meeting with clients visiting the office Responding to enquiries via e-mail Registering applicants and identifying opportunities for valuations, financial & legal services leads, viewings and customer reviews Management of outstanding viewings in terms of viewing follow-up/feedback and confirmation Applicant registrations follow up Booking of valuations and viewings
Broomham Recruitment Ltd Northampton, Northamptonshire
Dec 03, 2021
Full time
This is an incredible opportunity to work for one of the leading Estate Agents in Northampton as a Property Manager. What makes this client amazing to work for? Friendly family run business Competitive salary package Located in the heart of Northampton Great progression opportunities Heavily involved in the local community and events The Company Ideal Skills / Characteristics A minimum of 12 months experience in Property Management Superb customer service and communication Must be a good team player, whilst able to work to personal targets Knowledge of CFP, Fixflow and Inventory Base would be an advantage Must have a full driving Licence (use of company car only if over 21) IT - Should have good keyboard skills. Work well Microsoft Office and competent use of the Internet with emails Phone - Have an excellent telephone manner and be confident at dealing with difficult situations. Qualifications - Must have at least 5 GCSE's above grade 'C' or equivalent to include Maths and English Attention to detail is paramount Communication. A good standard of both written and verbal English is essential Willingness to learn - Show interest in completing a regulated course relating to the industry, following probationary period. General Tasks General administration generated by production of inventory, compilation of information relating to the property at the point of first visit, repairs and inspections, final inspections and deposit returns. Pre-Move in visit Visit the property before occupation to ensure that it is ready for occupation, prepare inventory. Liaise with landlord and lettings staff concerning any outstanding issues needed to be resolved before occupation. Repairs & Maintenance Liaise with the tenant and landlord throughout the tenancy dealing with any repairs/maintenance issues that arise. Facilitate utilities before, during and after the tenancy. Property Inspections Carry out regular property visits during the tenancy and follow up, advising the landlord of the condition of the property using our bespoke management worksheet. Final Inspections Carry out the final inspection, deal with any deposit issues and pass the tenant file to Accounts when deposit is ready to be refunded. Liaise with lettings team regarding condition at the end of the tenancy, check on next pre visit that property has been cleaned and is ready for another tenant. General Answer the telephone within three rings (team work) Always arrive at work and at appointments on time. Be courteous to clients and colleagues at all times. Always come to work in smart business dress and be well groomed. Ensure that your computer and equipment are turned off at the end of the working day Ensure that the desks are left clear of cups or glasses. Not more than one cup or glass should be on each desk during work hours. Check keys booked out list and check that any keys booked out by yourself have been returned. Provide assistance to other team members during holiday periods as and when necessary. As the position involves a fair proportion of time on out of the office activities, it will be considered that the job functions will be managed individually when organizing the work and that the individual manager will be responsible for their time management, however, your diary must be organised as you will need to be back in the office by 3.00pm Monday to Friday for cover. Discipline & Compliance Responsibilities To ensure that no let goes ahead that does not comply with current legislation i.e. gas and electrical safety, EPC etc. To follow company's Personal Safety Procedures to avoid putting yourself or others at risk. To be punctual at all times and to ensure that you are dressed in accordance with the company's dress code. This Job Description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Hours Monday to Friday 8:45 - 5:30 1 hour's lunch break Saturday 9:00 - 4:00 ½ hours lunch break You will be required to work one Saturday in four Salary £22,000 - £24,000 This is negotiable for the right candidate
Broomham Recruitment Ltd Oxford, Oxfordshire
Dec 03, 2021
Full time
New Homes Sales Consultant Basic: £20-23k OTE: £25-28k Location: Summertown Hours and Holiday Monday to Friday: 9;00-6:00pm Every other Saturday: 9:00-1:00pm 20 days holiday plus bank holidays Benefits and Perks Highstreet location Modern offices Friendly environment Career progression Regular socials About You If you know the basics in customer service and aren't afraid to pick up the phone or conduct viewings, we need to speak to you. You don't need any previous experience in property, but a desire to be part of the industry in the future. Do you have good communication skills? Do you have good attention to detail and want to be part of the most reputable independent estate agents in Oxford? If you are able to spot and act upon opportunities, this role could be for you. About the Company This is a multi-award-winning Estate Agent that operates from a network of offices throughout Oxfordshire. They have a lot of experience within the local market and pride themselves on putting customers first. This role needs someone with good attention to detail and that is good at prioritizing workloads, as sometimes your day could be a bit hectic! This agent gets lots of recommendations from past clients. The managers are visible throughout the offices which helps maintain the rapport in the office. There are annual company events and days out to keep the staff / friend relationships flowing. There is very good staff retention within this company as the environment in the offices are one to remember. This company don't take themselves too seriously and are relaxed, but still are professional in the way they go about day-to-day work life. There is a specialist marketing team that produce daily social media posts, drone videos and unique property pictures. If you are willing to work in the flagship office, we'd love to hear from you. Role in a nutshell Conducting viewings Sales progression Administration support Competitor analysis Developer relationship (building and liaising) Marketing distribution and updates Reporting spreadsheets and data collation Rightmove, Reapit and database usage Dealing with clients face to face and on the phone Covering new homes site offices, as and when required Promoting third party services such as financial services and solicitor referrals.
Broomham Recruitment Ltd Bicester, Oxfordshire
Dec 03, 2021
Full time
Lettings Negotiator Basic: £18,000 -£22,000. OTE: £25,000 -£30,000. Location: Bicester, Oxfordshire. Hours and Holiday Monday to Friday: 09:00-18:00. 1 in 2 Saturdays. 22 days annual leave plus bank holidays. Benefits and Perks You get your birthday off. Inclusive company culture. Industry recognised training and development. Internal promotion opportunities. About You Do you have experience within the Lettings industry? If you have excellent written and verbal communication skills and have a proactive approach, this role could be for you. You will need to be able to work on your own initiative as well as be part of a team. Do you have an adaptable nature and are able to communicate with people from all walks of life? If you are flexible and have a helpful approach to work, you will fit in very well. About the Company An exciting opportunity has arisen to join one of Oxfordshire's most loved agents as a Lettings Negotiator based in the Bicester office. This company cover Buckinghamshire, Oxfordshire, Bedfordshire, Gloucestershire and Northamptonshire with 13 offices. As a group of property professionals this agents' company culture is critical. They foster innovation and clever thinking, knowing always that what they do and achieve together sets them apart. But none of this would be worthwhile if they didn't all love what they do. Their prime focus is on exceptional customer experience, and they shape their services around the client's unique needs. Role in a nutshell Registering applicants and matching them to properties in their search criteria. Arrange and conduct viewings. Negotiate deals. Maintain regular contact with landlords. Identify the landlords and tenants needs to patch propositions. Help generate new business. Answering client enquiries. General administrative assistance within the office.
Broomham Recruitment Ltd Bicester, Oxfordshire
Dec 03, 2021
Full time
An exciting opportunity has arisen to join one of Oxfordshire's most loved agents as a Senior Property Manager based in the Bicester office. They are looking for someone who has previous experience as a Property Manager, or within lettings and ideally hold a level 3 ARLA certificate or above. They look for potential, that innate desire to learn, thrive and achieve. If your attention to detail is meticulous, your attitude tenacious, and your approach authentic, then you may be just who they're looking for. As a group of property professionals this agent's company culture is critical. They foster innovation and clever thinking, knowing always that what they do and achieve together sets them apart. But none of this would be worthwhile if they didn't all love what they do. You will be managing a portfolio of properties to a high standard, making sure the communication between landlords and tenants is at an exceptional level. Resolving issues raised by landlords and tenants quickly and effectively. Working as a team making sure colleagues and contractors are kept informed and aware of your actions. Follow the customer journey and make sure the processes and procedures are maintained to the agreed standards. Responsibilities and key skills in a nutshell ARLA qualification to at least level 3 or happy to work towards Previous Property Management or Lettings experience Professional written and verbal communication skills Able to work on own initiative, as well as part of a team Flexible, adaptable nature with the ability to work under pressure, in a calm manner Excellent IT knowledge with experience of using Microsoft office packages - experience of using Reapit and KPR would be an advantage but not essential. Good time/diary management, punctual always Package £30,000 to £32,000 DOE Monday to Friday 09:00 to 17.30 1 in 4 Saturdays 23 days plus bank holidays Parking permit
Broomham Recruitment Ltd
Nov 30, 2021
Full time
Lettings Renewals Consultant Salary: circa £35,000 DOE Location: West Hampstead Hours and Holiday Monday to Friday: 9:00-6:00pm Unlimited holiday (trialing) Benefits WFH flexibility Second-to-none personal and professional development Industry recognised training About you You genuinely value good customer service, organisation, and will happily go the extra mile for colleagues and clients to achieve the best outcome in all situations, and to do this you really understand Tenant's (Residents) and Landlord's (Owners) needs. This role is more than just box ticking, it's ensuring the Landlords and Tenants enjoy a smooth customer experience. It's also about being part of a team and part of one of the most successful lettings agencies in the UK. If you've got experience in Lettings Renewals, and want to be part of something special, this is for you. About the company An all-star multi-award winning team based in NW London, they are bucking the trend in estate agency. With an aim to always deliver a positive result, they are here to give you the autonomy to do what you need to do. Away from building a well-oiled proactive team, they are always open to new ideas, improving, changing for the better, charitable work and offering career development. They want to deliver the best environment and opportunities for you to thrive. The role in a nutshell Work with the Tenants and Landlords for the best outcome when it comes to renewals and occupancy Work closely with the Accounts, Admin, Property Management and overall Lettings team to ensure seamless process Have decent knowledge of lettings legalities Have INCREDIBLE communication and customer service Be confident and coachable to push new ideas forward, and yourself Experience with Reapit is a bonus ARLA is also a bonus We would still love to hear from you if you don't fulfil 100% of the criteria!