Pavilion Recruitment Solutions

We are working with a growing insurance team looking to recruit an Account Handler to support a portfolio of large-scale property management clients. This is an exciting role for someone with commercial property insurance experience who enjoys managing renewals, technical queries, and maintaining strong client relationships. The Role Support the servicing of sizeable property management portfolios, including renewals, mid-term adjustments, and technical queries. Prepare and manage documentation for new business, MTAs, and renewals, ensuring accurate and timely data entry. Assist with the renewal process, ensuring all cover is bound by the relevant renewal dates. Liaise with clients and insurers to confirm cover, process policies, and chase outstanding documentation. Handle technical queries across a range of property risks, including residential, commercial, terrorism, engineering, and construction. Ensure compliance with legal, regulatory, and internal company policies. Manage account queries and credit control matters, escalating where required. Experience Required Commercial insurance experience, ideally with a property focus. Strong customer service focus with excellent communication and relationship-building skills. Highly organised, process-driven, and able to analyse information effectively. Exceptional attention to detail and able to work proactively with minimal supervision. This is a fantastic opportunity to join a collaborative, fast-paced team and make an impact on a large property portfolio.