Xact Placements Limited

Were looking for a Tier 2 SOC Analyst to join a growing Managed Service Provider in Reading, supporting a portfolio of customers across multiple sectors. Youll act as an escalation point for Tier 1, owning investigations end-to-end triaging SIEM and EDR alerts, leading incident response, hunting threats using MITRE ATT&CK, and tuning detections to cut noise click apply for full job details

Senior AI Strategy Consultant UK (Hybrid/Remote) Our client is a fast-growing AI consultancy helping ambitious mid-market organisations turn AI hype into hard commercial results measurable ROI, operational efficiency, and better customer experience, all delivered responsibly and safely. They act as trusted advisors, guiding businesses from first strategic conversation through to delivery and adop click apply for full job details

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.

We're looking for a Tier 2 SOC Analyst to join a growing Managed Service Provider in Reading, supporting a portfolio of customers across multiple sectors. You'll act as an escalation point for Tier 1, owning investigations end-to-end - triaging SIEM and EDR alerts, leading incident response, hunting threats using MITRE ATT&CK, and tuning detections to cut noise. You'll also mentor junior analysts and help mature playbooks and runbooks. We're looking for 3+ years in a SOC or MSSP, hands-on with SIEM, EDR, and Microsoft 365 / Entra ID security. KQL or PowerShell scripting, phishing and malware triage experience, and clear written communication are essential. Security+, SC-200, BTL1 or similar certs beneficial.

3rd Line Support Engineer ? Salary: £35,000 - £45,000 per annum Location : Oxford Our client is a well-established Managed Service Provider (MSP) looking for an experienced 3rd Line Support Engineer to join their team in Oxford. This is a client-facing role resolving technical issues, supporting client infrastructure, and contributing to changes within a structured MSP environment. The Role Support and maintain the systems Act as the go-to escalation point for 1st and 2nd line colleagues Own complex and priority tickets end to end Get to the root cause of issues rather than just patching symptoms Maintain high first-time fix rates Carry out ongoing infrastructure maintenance and patching Handle the technical delivery of changes such as migrations, upgrades, and new implementations, Coordinate with client and internal stakeholders so changes land smoothly with minimal downtime Visit client sites as needed Communicate with clients effectively by phone and email Log and update tickets accurately within SLAs Effectively maintain documentation Your Skills & Experience 5+ years' hands-on experience in IT support Previous experience working within an MSP highly advantageous Solid troubleshooting experience across the following: Enterprise firewall management Network infrastructure (switches, wireless access points) Business email platforms Cloud-based email filtering Identity management platforms Security monitoring (SIEM, MDR) Enterprise password management Hosted VoIP telephony Backup and disaster recovery management PSA and RMM tooling Experience of PowerShell and automation Microsoft/Azure certifications Confident supporting Mac and Linux alongside Windows Full UK driving licence and vehicle essential

Infrastructure Support Engineer Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits Were working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base click apply for full job details

Job Title: 2nd Line Support Team Coordinator Location: Near Richmond, London (On-site) Salary: £40,000 per annum Overview Were hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology click apply for full job details

Infrastructure Support Engineer Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits Were working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base click apply for full job details

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the schools ICT network. You will also have the responsibility of monitoring the IT technicians working on site click apply for full job details

Infrastructure Support Engineer Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits Were working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base click apply for full job details

Are you looking for a new exciting opportunity working as a Field Engineer for a successful Managed Service Provider to be based in Berkshire? Your role will be to perform field service visits to our client base to repair failed equipment, to assist with installation projects and to assist our helpdesk by providing telephone support when required click apply for full job details

Finance & Renewals Manager Salary: £35,000 £40,000 per annum Location: South West London (4 days in the office/1 day working from home) A brilliant hybrid role where Finance meets Operations Were working with a small technology business in South West London who are looking to take on a Finance & Renewals Manager who thrives in a varied, hands-on role that blends finance, bookkeeping, billing, and commerci click apply for full job details

Job Title: 2nd Line Support Team Coordinator Location: Near Richmond, London (On-site) Salary: £40,000 per annum Overview Were hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology click apply for full job details

Location: Commutable to Basingstoke (regular client site visits) Salary: £50,000 £65,000 + company car Type: Permanent, full-time Were working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager click apply for full job details

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Hemel Hempstead? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding che click apply for full job details

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Leeds? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks click apply for full job details

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the schools ICT network. You will also have the responsibility of monitoring the IT technicians working on site click apply for full job details

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Hemel Hempstead? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding che click apply for full job details

Job Title: 2nd Line Support Team Coordinator Location: Near Richmond, London (On-site) Salary: £40,000 per annum Overview Were hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology click apply for full job details

Are you looking for a new exciting opportunity working as a Field Engineer for a successful Managed Service Provider to be based in Berkshire? Your role will be to perform field service visits to our client base to repair failed equipment, to assist with installation projects and to assist our helpdesk by providing telephone support when required click apply for full job details