Chance to Shine

About Chance to Shine We are Chance to Shine: a children s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK. It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential. Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families. About the Role The Digital Systems Manager is responsible for the effective management and development of Chance to Shine s digital systems, particularly the Chance to Shine Portal built on Salesforce. The role ensures that digital systems are secure, responsive to user feedback and able to deliver a best-in-class digital experience for all. They will lead operational improvements and establish clear structures to enable digital transformation, helping teams get greater value from our systems. This is a London Office based contract. A minimum of two days a week in the office would be required with the option to work from home on the other days. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country. Key Responsibilities Act as the organisation-wide lead for management of digital systems, promoting good practice, clear communication and effective systems use and development Lead the development and general management of the Chance to Shine Portal, built on Salesforce, ensuring it meets internal and external needs. Lead the innovation and management of new digital solutions for the Portal, putting the user first and responding to audience need. Management of digital production workflows and coordination of teams, suppliers and budgets for the Portal Support a coordinated approach to other key digital systems, including Raiser s Edge, core Microsoft tools and finance systems, ensuring they link and support delivery, fundraising and operations, and deliver maximum value for the organisation Proactive assessment of new and emerging technologies including AI, aiming to ensure the organisation has a digital-first approach Lead staff training related to digital platforms and transformation initiatives Proactively develop opportunities for digital systems collaboration with delivery partners, funders and other key stakeholders Support good data practice across all digital platforms Act as the operational lead for digital security and data protection, supporting GDPR compliance and appropriate cyber security controls Experience and skills At least 3 years demonstrable experience of managing digital transformation in a similar sized organisation, including strategic planning and delivery of digital work or projects, coordinating teams, suppliers, and budgets Experience overseeing digital production workflows, managing priorities, and working in a process-driven way Experience designing and delivering digital solutions that put audiences and users first Excellent communication skills, with the ability to work confidently with a range of stakeholders The ability to analyse complex situations, make sound decisions, and adapt to changing priorities and timelines

The Communications & Marketing Manager plays a key role in bringing the Chance to Shine story to life. The role shapes and delivers integrated campaigns, supports strong and consistent use of the Chance to Shine brand, highlights powerful stories and helps ensure our communications feel purposeful across all communications activity. The role manages media relationships, works with partners and ambassadors, supports campaigns, highlights powerful stories and helps ensure our communications feel purposeful and relevant across all communications activity. This is a London Office based contract. A minimum of two days a week in the office would be required with the option to work from home on the other days. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country. You are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. Key Responsibilities Act as a guardian of the Chance to Shine brand, ensuring consistent, clear and effective messaging aligned with our mission and values Ensure the development of high quality content and manage outputs across digital social media channels and the website. Set and meet ambitious KPIs for growth of these channels Shape and deliver a clear, integrated campaign calendar, driving the planning and delivery of PR and marketing activity across all communications channels, working with a limited marketing budget to deliver outstanding results Support teams across the organisation to play a key role in activating partners and stakeholders through campaigns Lead media liaison and manage press relationships, supporting proactive and reactive media opportunities Support senior staff and stakeholders with media briefings, key messages and interview preparation Monitor media coverage and manage reputational risk where required Manage and develop the Chance to Shine ambassador programme, supporting ambassadors to represent the charity effectively Oversee the production of high quality films and case studies to showcase the charity s work, and support impact reporting and storytelling across all platforms Lead the coordination and submission of external awards applications, showcasing the impact and quality of Chance to Shine s work Line manage the Communications Assistant and Multimedia Producer Skills, Knowledge and Expertise A minimum of three years of demonstrable experience of managing communications and marketing campaigns for a similar sized organisation Experience of brand management, and delivering marketing plans on a limited budget to deliver tangible results Proven experience handling reactive media enquiries, building relationships with journalists, and proactively pitching stories to secure coverage Experience of managing ambassador programmes and high profile talent Creative expertise and a strong digital track record that shows growth across channels Excellent communication skills, with the ability to work confidently with a range of stakeholders Benefits 25 days annual leave (with additional non-contractual time at Christmas when the office is closed) 8% non-contributory employer pension Private medical healthcare Employee health cash-back plan Long-term sickness insurance Life assurance - four times your annual basic salary Travel season ticket loan scheme Flexible working Enhanced maternity/paternity pay Generous sick pay Volunteering 2 days per year OpenBlend - an innovative coaching and performance management tool WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance Cycle 2 Work Scheme