Redemption Roasters

Do you thrive in fast-paced hospo environment and love supporting teams to do their best work? At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release - often in our own cafés. We're looking for a full-time Assistant Manager to help lead our St Giles High Street coffee shop, located 1-min walk from Tottenham Court Road station. You'll support your Manager day-to-day, lead brilliant shifts, and help build a team that delivers fantastic hospitality and real social impact. You Will: Support the Coffee Shop Manager in leading day-to-day operations, stepping up to lead the café in their absence. Motivate and guide your team through busy shifts, setting the tone for excellent hospitality, product quality, and pace. Uphold standards by coaching in the moment, sharing clear, constructive feedback, and helping team members grow in skill and confidence. Work across all areas of the café - from barista to kitchen - leading by example. Take responsibility for stock, cleanliness, and compliance on shift, ensuring everything runs smoothly and safely. Reinforce our mission and values, helping programme participants and newer team members feel supported, included, and set up for success. Communicate effectively with your Manager, sharing insights and ideas to help drive team performance and engagement. You Have: Minimum 2-years cafe or restaurant management, supervisor or senior barista experience. Right to work full-time in the UK. Weekend availability. You Are: A strong, steady presence on the floor - you know how to keep a team focused, calm, and motivated during service. Passionate about great hospitality and quality coffee - and you inspire others to take pride in the details. Proactive and hands-on - you don't wait to be asked and are always looking for ways to improve the shift. Skilled in giving feedback and confident in making decisions under pressure. Aligned with our mission and values - you lead with empathy, structure, and consistency. A team player who can both follow direction and take initiative when it counts. We Will: Support your growth with clear expectations, training and development, and regular check-ins. Offer you the chance to play a senior role at a café that's doing things differently - where quality and impact go hand in hand.

At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release - often in our own cafés. After a busy few months, we're now hiring Supervisors/Senior Baristas across our London locations. Our Supervisors play a key leadership role in our shops - setting the tone, leading by example, and making sure every shift runs smoothly. You'll take charge when senior managers aren't on site, keeping the team focused, energised, and supported. By doing this every day, you'll not only maintain high standards in hospitality, quality, and efficiency - you'll also play a frontline role in delivering our mission. You Will: Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard. Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported. Assign roles, manage pace, and keep your team engaged and on track - stepping in to coach or assist where needed. Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift. Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks. Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits. Model Redemption Roasters' values through your communication, work ethic, and attention to detail. You Are: A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose. Focused on the guest experience - always watching, improving, and stepping in when needed. Practical and adaptable - equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close. Comfortable giving feedback and flagging concerns when standards aren't being met. Committed to being a positive influence - creating an inclusive, respectful environment where everyone feels part of the team. Aligned with our mission and excited to support programme participants and new teammates alike. We Will: Give you the opportunity to step up, grow your leadership skills, and play a key role in our café's daily success. Support you with coaching and feedback to help you move toward more responsibility and future progression, if that something that you want.