Itsu

About Us: At itsu, we're passionate about making healthy eating exciting, accessible, and affordable. As an Asian-inspired food brand, we've grown to over 70 stores across the UK, while building a thriving grocery business that reaches customers across Europe and beyond. Known for our fresh, high-quality food prepared daily in every shop, we're on an ambitious growth journey. With plans to expand our store estate, accelerate our grocery presence, and continue investing in innovation, technology, and our people, we're shaping the future of healthy fast food. itsu grocery , where this role sits, extends the much-loved itsu brand beyond our shops and into supermarkets, health food retailers, online channels, wholesale partners, and international markets. Our growing product range includes customer favourites such as crispy seaweed thins, frozen gyoza and bao, brilliant'broth, rice'noodles, and miso'easy, bringing the taste and quality of itsu into homes around the world. Joining itsu means becoming part of a fast-paced, innovative business with big ambitions, a strong culture, and a shared mission to help people eat beautifully every day. About the role: As a Packaging Manager you are to ensure our packaging is functional, sustainable and, above all, beautiful. You will work very closely with our Product Development team, leading on supplier selection and ensuring the developers' vision for packaging is briefed to suppliers accurately. You will also be responsible for our packaging fees reporting and working to deliver the packaging strategy to improve our sustainability to ultimately reduce the fees. Manage external relationships with our retailers to ensure our packaging strategy and guidelines meet their current and future requirements Proactive review of current portfolio to identify improvements to packaging design and sustainability Support cross-functional cost-engineering reviews and works closely with procurement to ensure our packaging is commercially efficient Key Role Responsibilities: Supports the Product development team on packaging section of NPD and EPD projects Ensure our packaging meets the functional, commercial and technical standards required Lead and develop our packaging sustainability strategy Deliver our PRN, EPR, Plastic Tax submissions for UK and International markets Maintain our packaging master data with high level of accuracy Consider future legislation changes that could impact our reporting and fee requirements in UK and internationally Build strong relationships with current and prospective packaging suppliers The ideal candidate will have: Minimum 3-5 year's experience in a packaging management / development role within FMCG Strong understanding of packaging legislation and associated packaging fees Line management experience preferred Strong stakeholder management skills, with the ability to influence and collaborate cross-functionally Great organisational skills with the ability to work under pressure, meet deadlines, and manage multiple tasks Proven record of great supplier relationship management Accuracy to detail and strong numeracy An open-minded approach to the role and a flexible, can-do, friendly attitude. Our business is constantly changing. What We Offer: Competitive Salary Competitive Bonus Scheme 25 days holiday + Bank holidays (two bank holidays are interchangeable for other religious holidays) Health Insurance Company Pension Scheme Hybrid Working module: This can vary by department, with some operating on a 3-day onsite/2-day WFH model and others on a 4-day onsite/1-day WFH. Opportunity to work from abroad 2 weeks of the year. 50% employeediscount in itsu shops Free itsu lunch EVERY DAY ! Discounts at major retailers Salary sacrifice cycle and electric vehicle schemes Development & Growth opportunities At itsu grocery , everyone's taste matters- and so does who's behind it. We celebrate diversity and are an equal opportunities employer. Applications from all backgrounds are encouraged. If you need support or adjustments to apply, we'll happily accommodate.

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food. This vacancy is for a full-time position around 35 hours per week , requiring full flexibility throughout the week. Start as a Team Member and earn up to £14.05 per hour, including an hourly bonus and NO zero hours contracts! this is the job As a Team Member, you'll be working in one of our beautiful stores, where you'll be: Cutting fresh fish and preparing ingredients Rolling maki and creating our famous itsu dishes Cooking with care and precision Maintaining the highest standards of food quality and safety Delivering excellent customer service with a smile No experience? No problem! We'll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine. we pay our bonus after your initial training! this is you We are looking for people displaying the four itsu qualities: I take pride in what I do I care for people I want to grow myself & others I build trust around me this is what we offer Pay every Thursday and if your expenses get out of hand, we've got you covered with early wage access via Wagestream. Your breaks are paid, and your beautiful healthy lunch is on us every day! Invite your family and friends over for a meal with a 50% discount in every itsu shop. Enjoy 28 days of paid holidays With our top of class learning programs and career progression opportunities, you can quickly earn up to £14.00 as a 'Team Member Pro' including hourly bonus , or £14.75 including hourly bonus + quarterly bonus if you are a Team Leader with guaranteed full-time hours . We will pay for when you are unwell and can't work with our income & critical protection. We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid. If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships! At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events. Just like you, we are very passionate about sustainability, please check our sustainability milestones here. No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.

itsu is hiring a Team Member to work in one of our stores. You will be involved in cutting fresh fish, preparing ingredients, rolling maki, and crafting our well-known dishes. Training is provided through a mix of hands-on in-store sessions and digital learning, with no experience required initially. You will join a team focused on top-quality service and safety, with opportunities for growth, weekly pay via itsu, and access to various benefits designed to support your wellbeing and development.

Itsu is looking for a Packaging Manager on a Fixed Term Contract to join its Procurement team. You will lead packaging development with suppliers, ensure packaging meets functional, commercial and technical standards, and drive our sustainability agenda while briefing suppliers accurately on the vision. You will also manage packaging fees reporting, support cross-functional cost engineering, and help deliver packaging strategy for UK and international markets.