Day Lewis Pharmacy

Senior Property Manager (Exceptional candidates may be considered for Head of Property) Location: Croydon, Surrey Salary: £60,000-£75,000 dep on experience (Senior Property Manager). Exceptional candidates with full-function leadership experience may be considered for Head of Property, with salary aligned to scope and experience. Hybrid Working: 3 days min in Croydon office About the Role Day Lewis Plc is one of the UK & Europe's largest independent pharmacy chains, providing essential healthcare to communities across England. We are looking for an experienced Senior Property Manager to lead landlord and tenant activity across our retail and warehouse estate, with additional oversight of FM, repairs, and lifecycle renewals delivered through internal teams and external suppliers. This is a landlord & tenant (L&T) -focused role, ensuring lease events, rent performance, and occupancy risks are well managed, while also providing operational oversight of property works to protect cost, compliance, and service standards. Exceptional candidates demonstrating strategic leadership capability may be considered for Head of Property, which includes full functional leadership across the property portfolio. Key Responsibilities Landlord & Tenant (Core Focus) Manage all day-to-day landlord and tenant matters across retail and warehouse sites. Lead lease renewals, regears, rent reviews, break options, and associated negotiations. Ensure lease terms align with business strategy and operational requirements. Review and challenge service charge budgets and reconciliations, liaising closely with Finance. Manage solicitor/agent instruction and ensure accurate execution and storage of lease documentation. Maintain a robust lease database and critical date schedule, ensuring timely notices and proactive planning. Support business development activity with L&T input, due diligence, and landlord engagement as required. FM, Repairs & Renewals (Additional Oversight) Provide oversight of repairs and maintenance performance via helpdesk and supply chain. Monitor service KPIs, cost trends, and recurring issues, driving improvements in speed, quality, and value. Coordinate with Operations on property priorities, ensuring minimal disruption to trading and warehouse performance. Support delivery of refits and lifecycle renewals from an L&T and operational perspective, including landlord consents, access coordination, and compliance alignment. Contribute to monthly cost reviews across central property costs and pharmacy controllable spend. Coordinate with Health & Safety Manager on property-related health and safety and environmental risk management. What We're Looking For MRICS qualified with minimum 5 years post-qualification experience (retail experience desirable). Strong experience in L&T across a multi-site retail and/or logistics portfolio. Proven track record of leading rent reviews, renewals, and regears with measurable commercial outcomes. Working knowledge of FM/repairs and renewals oversight, supplier KPIs, and cost control. Ability to balance technical lease detail with pragmatic operational delivery. Confident communicator who can influence landlords, agents, solicitors, and internal senior stakeholders. Potential Progression: Head of Property Developing and implementing property strategy across retail and warehouses. Accountability for total property performance across L&T, FM, refits/renewals, compliance, risk, and business continuity. Full leadership of property budgets (Opex and Capex), controls, forecasting, and specification governance. Team leadership and structure ownership across L&T and estates delivery functions. Portfolio-level decision frameworks: invest, renew, regear, relocate, or exit. Senior governance reporting, including Risk and management of the private property portfolio. Apply now to join the Day Lewis family in this next step in your career.

A leading pharmacy chain in Croydon is seeking an experienced Senior Property Manager to oversee landlord and tenant activities across their retail and warehouse estate. You will lead lease negotiations, manage property maintenance, and ensure compliance with operational requirements. The ideal candidate will be MRICS qualified with at least 5 years of experience and a proven track record in property management. This role offers a hybrid working model, with three days minimum in the Croydon office.