Suzy Lamplugh Trust

Suzy Lamplugh Trust Hybrid (40% office-based) Full-time (35 hours) Permanent £47,124 Start: ASAP Lead and shape services supporting victims of stalking and abuse The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable. This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike. About the role You will: Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery Lead on organisational performance, including KPIs, quality standards, and reporting frameworks Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met Hold senior relationships with commissioners, funders, and external stakeholders Lead service development, mobilisation of new contracts, and organisational change Ensure effective systems, infrastructure, and processes are in place to support delivery Provide leadership across safeguarding, risk, and organisational compliance Work as part of the Senior Management Team to shape and deliver organisational strategy This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management About you You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment. You will have: Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector Experience operating at senior leadership level, contributing to organisational strategy Strong experience of performance management, KPIs, and quality assurance frameworks Experience managing statutory contracts or grant-funded services Proven ability to lead organisational change, service mobilisation, or transformation Strong understanding of safeguarding, compliance, and information governance Experience working with commissioners and senior external stakeholders Desirable: Experience within stalking, domestic abuse, or VAWG services Experience in a charity or commissioned service environment Experience in organisational restructuring, service redesign, or systems implementation Why join us Lead and shape services that support victims of stalking and abuse Join a collaborative and mission-driven senior leadership team Play a critical role in organisational strategy, growth and impact How to apply Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification. Applications will not be considered without a supporting statement Additional information This is a senior leadership role reporting to the CEO

Senior Finance Manager Suzy Lamplugh Trust Location: Hybrid (40% office-based London Vauxhall) Hours: Full-time (35 hours) Term: Permanent Salary: £42,654 Start ASAP As the Suzy Lamplugh Trust approaches its 40th anniversary year, we are entering an exciting period of growth, development and transformation. We are looking for an experienced, proactive and commercially aware Senior Finance Manager to strengthen our finance function and help support the next phase of the organisation s journey. About the role This is a pivotal role within the Trust. You will work closely with senior leadership to provide high-quality management information and financial oversight that supports informed decision-making across the organisation. We are looking for an experienced and proactive Senior Finance Manager to lead the day-to-day finance operations of the Trust and play a central role in the production of high-quality management information that supports strategic and operational decision-making. The Trust operates across both charitable and commercial income streams, including consultancy and training services, therefore experience across both charity finance and corporate/commercial finance environments is highly desirable. This role would suit someone who thrives in a fast-paced environment, whilst improving systems and processes that support both, charity-funded and commercial activity. The Senior Finance Manager will lead the operational management of the finance function, ensuring robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation. Reporting to the Director of Finance, HR and Governance, the role has significant responsibility for: Management accounts and reporting Budgeting and forecasting Cashflow oversight Audit and compliance Payroll oversight Financial controls and process improvement Commercial and operational financial analysis Management of the finance team Additional information This is not a senior leadership role and the successful candidate will report to the Director of Finance, HR and Governance. This role is hybrid; however, full-time attendance at our London office will be required during the first three months to support induction and integration into the organisation.