London & Partners

Technical Business Analyst (6 Months Fixed Term Contract) Application Deadline: 22 August 2025 Department: Operations Employment Type: Fixed Term Contract Location: London Compensation: £58,000 - £60,000 / year Description Overview of team purpose The Technology and Data department ensures that London & Partners maintains a secure, scalable, and resilient technological ecosystem that underpins the organisation's strategic goals and daily operations. We promote the effective use of technology and data, fostering collaboration to drive innovation, enhance internal processes, and support informed decision-making across the organisation. Purpose of the role The Technical Business Analyst will support the growth of London's economy by helping London & Partners become a best-in-class organisation for technology, data, and knowledge management. This role will play a key role in ensuring the organisation's technological ecosystem meets high standards of service for both internal teams and external clients. The role will drive continuous improvement and innovation, helping to optimise business processes and deliver effective technology solutions. The FTC Analyst will focus on mapping end-to-end processes and conducting customer journey analysis to evaluate technical requirements. This assessment will be used to review our current software landscape and support the Director of Technology and Data in developing a robust technical strategy and roadmap. Key Tasks Support the organisation in leveraging technology effectively by engaging with stakeholders to understand key business processes. Gather and validate requirements, translating them into precise technical specifications to enhance or develop systems and applications. Coordinate and support User Acceptance Testing (UAT) by developing test scenarios, working with stakeholders to validate that solutions meet business requirements, and ensuring any defects are documented and addressed before deployment. Gain a thorough understanding of London & Partners' operations and the wider sector, to support the development of functions and services that align with organisational goals and meet the needs of both internal and external stakeholders. Maintain the data integrity and security of London & Partners' systems and applications by developing, administering, and implementing appropriate policies and procedures. Ensure that all proposed business solutions are aligned with London & Partners' strategic objectives and technology roadmap, and are delivered in accordance with the organisation's established project governance framework. Provide support to the programme office throughout the entire project lifecycle, ensuring business requirements are successfully delivered and any issues are proactively identified and addressed within agreed timeframes. Stay informed on emerging technology and data trends, assessing their relevance and potential to enhance business processes, support innovation, and contribute to London & Partners' strategic goals You'll have/bring The successful candidate will demonstrate: A focused and collaborative mindset to working across teams and the wider London & Partners community, contributing to cross-functional initiatives that support the organisation's strategic objectives. A positive, service-oriented mindset to stakeholder engagement and demonstrates a strong commitment to delivering high-quality outcomes. Support UAT by preparing test scenarios, coordinating with stakeholders, and validating solutions using tools like Azure DevOps, Jira, and test management tools. Strong technical expertise in SQL, Salesforce, SharePoint, Microsoft Teams, Office 365, Microsoft Power Platform, Microsoft Dynamics Business Central, MS Fabric (desirable) and workflow development. Proficient in creating and utilising data visualisations with tools like Power BI, with solid expertise in system integration tools such as Supermetrics and a strong understanding of data governance principles. Experience in process mapping, business requirements gathering, facilitating stakeholder workshops, developing user stories, and producing clear, high-quality documentation to support system and process improvements. Extensive experience working within both Waterfall and Agile project environments, with strong capabilities in project planning, progress tracking, change and team management, risk and issue analysis, and budget oversight. Experience in building trusted relationships and managing expectations with stakeholders and business users at all levels within London & Partners. A proven ability to lead and support the successful delivery and implementation of enterprise systems and applications, that drive innovation and operational efficiency. Confidence in communication, with the ability to translate complex technical concepts into clear, accessible language for both technical and non-technical audiences across the organisation. Experience in supporting the testing of APIs by defining test scenarios, validating data exchanges between systems, and ensuring integrations meet both functional and business requirements. A proven ability to adapt effectively to shifting priorities and changing organisational needs, maintaining focus and productivity in dynamic and fast-paced environments. Effective leadership skills and ability to actively listen, communicate and motivate others to achieve results, including mentoring and supporting other team members. Willingness to provide proactive support to colleagues across the Technology and Digital teams during periods of high demand, contributing flexibly to shared priorities as needed. A flexibility in undertaking reasonable additional duties as required by their line manager. You'll Get To join a fast paced, flexible and inclusive social enterprise Hybrid working environment 30 days' holiday in addition to UK public holidays Excellent employer pension contribution and Medical Cash Plan Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.

Technical Business Analyst Application Deadline: 15 August 2025 Department: Operations Employment Type: Full Time Location: London Reporting To: Yasmine Draffin Compensation: £58,000 - £60,000 / year Description Overview of team purpose The Technology and Data department ensures that London & Partners maintains a secure, scalable, and resilient technological ecosystem that underpins the organisation's strategic goals and daily operations. We promote the effective use of technology and data, fostering collaboration to drive innovation, enhance internal processes, and support informed decision-making across the organisation. Purpose of the role The Technical Business Analyst will support the growth of London's economy by helping London & Partners become a best-in-class organisation for technology, data, and knowledge management. This role will play a key role in ensuring the organisation's technological ecosystem meets high standards of service for both internal teams and external clients. The role will drive continuous improvement and innovation, helping to optimise business processes and deliver effective technology solutions. The analyst will focus on ensuring the reliability, robustness, and security of technology and data solutions through effective requirements gathering, process analysis, and collaboration across the business. Key Tasks Support the organisation in leveraging technology effectively by engaging with stakeholders to understand key business processes. Gather and validate requirements, translating them into precise technical specifications to enhance or develop systems and applications. Coordinate and support User Acceptance Testing (UAT) by developing test scenarios, working with stakeholders to validate that solutions meet business requirements, and ensuring any defects are documented and addressed before deployment. Gain a thorough understanding of London & Partners' operations and the wider sector, to support the development of functions and services that align with organisational goals and meet the needs of both internal and external stakeholders. Maintain the data integrity and security of London & Partners' systems and applications by developing, administering, and implementing appropriate policies and procedures. Ensure that all proposed business solutions are aligned with London & Partners' strategic objectives and technology roadmap, and are delivered in accordance with the organisation's established project governance framework. Provide support to the programme office throughout the entire project lifecycle, ensuring business requirements are successfully delivered and any issues are proactively identified and addressed within agreed timeframes. Stay informed on emerging technology and data trends, assessing their relevance and potential to enhance business processes, support innovation, and contribute to London & Partners' strategic goals. You'll have/bring A focused and collaborative mindset to working across teams and the wider London & Partners community, contributing to cross-functional initiatives that support the organisation's strategic objectives. A positive, service-oriented mindset to stakeholder engagement and demonstrates a strong commitment to delivering high-quality outcomes. Support UAT by preparing test scenarios, coordinating with stakeholders, and validating solutions using tools like Azure DevOps, Jira, and test management tools. Strong technical expertise in SQL, Salesforce, SharePoint, Microsoft Teams, Office 365, Microsoft Power Platform, Microsoft Dynamics Business Central, MS Fabric (desirable) and workflow development. Proficient in creating and utilising data visualisations with tools like Power BI, with solid expertise in system integration tools such as Supermetrics and a strong understanding of data governance principles. Experience in process mapping, business requirements gathering, facilitating stakeholder workshops, developing user stories, and producing clear, high-quality documentation to support system and process improvements. Extensive experience working within both Waterfall and Agile project environments, with strong capabilities in project planning, progress tracking, change and team management, risk and issue analysis, and budget oversight. Experience in building trusted relationships and managing expectations with stakeholders and business users at all levels within London & Partners. A proven ability to lead and support the successful delivery and implementation of enterprise systems and applications, that drive innovation and operational efficiency. Confidence in communication, with the ability to translate complex technical concepts into clear, accessible language for both technical and non-technical audiences across the organisation. Experience in supporting the testing of APIs by defining test scenarios, validating data exchanges between systems, and ensuring integrations meet both functional and business requirements. A proven ability to adapt effectively to shifting priorities and changing organisational needs, maintaining focus and productivity in dynamic and fast-paced environments. Effective leadership skills and ability to actively listen, communicate and motivate others to achieve results, including mentoring and supporting other team members. Willingness to provide proactive support to colleagues across the Technology and Digital teams during periods of high demand, contributing flexibly to shared priorities as needed. A flexibility in undertaking reasonable additional duties as required by their line manager. You'll Get To join a fast paced, flexible and inclusive social enterprise Hybrid working environment 30 days' holiday in addition to UK public holidays Excellent employer pension contribution and Medical Cash Plan Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.

London & Partners is a social enterprise, combining purpose with commercial acumen. We sit at the heart of driving London's growth. We connect people and organisations across London and globally, supporting businesses to expand, bringing visitors and major events to the city, and driving investment through our partnerships. Our work delivers economic growth, creates jobs, and ensures London remains a world-leading city for business, culture, and innovation. An entrepreneurial, dynamic, pacy organisation, with a solid commercial foundation and an exciting future, our new three-year-strategy and our 10-year Growth Plan set out how we need to evolve to meet London's changing needs. As the city's growth agency, we are working with ambition and purpose to create the conditions for its sustainable, inclusive, and resilient economic development. With our help, London will become more prosperous, greener, and fairer. This is a pivotal moment for a new Managing Director of Operations to play a leading role in shaping our next phase. Working closely with the CEO, Board, and Senior Leadership Team, our new MD will oversee key strategic priorities, including leading our inaugural data and technology strategy, scaling our impact through digital transformation; overseeing the search, commercial negotiations, and move to our new London HQ, creating a civic centre for entrepreneurs and investors; and ensuring our corporate structure and governance are fit for purpose amid potential changes in London's devolution landscape. We are seeking a collegiate, inclusive, and enterprising leader with a strong track record of operational leadership in a similarly complex organisation. You will have experience leading multi-functional teams (including at least one of technology, HR, finance, or estates) and bring a proven ability to deliver lasting transformation at scale. You will be strategic, politically astute, and thrive in a fast-moving, public-private environment. Importantly, you will share our mission, our values, and our ambition for London. If you are a dynamic and inspiring leader ready to make a lasting impact on London's future, we would love to hear from you. To find out more, please visit our microsite or contact Tessa Catt from our executive search partners, Green Park, at Please submit your application by 11:59pm on Sunday 16 March 2025. Please submit your application with your personal email address to ensure you receive acknowledgement of receipt. Please note, to ensure confidentiality, applications submitted under a work email address will not receive acknowledgement of receipt.

London & Partners is the business growth and destination agency for London. Our mission is to create economic growth that is resilient, sustainable and inclusive. We are a social enterprise,combining purpose with commercial rigour. We arefunded by grants, partners and our portfolio of commercial ventures. We support high-growth businesses to scale both international businesses expanding into the ...... click apply for full job details