ABM UK
Yate, Gloucestershire
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
ABM UK
Hounslow, London
LOCATION: Hybrid role,can be based anywhere in the UK. SHIFT PATTERN: Monday to Friday, 37.5 hours per week SALARY: £36.000 - £40.000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Reportingtothe Director,SustainabilitytheData Collection&BIAnalyst will split their time between both the Sustainability and HR functions and will be responsible for supporting accurate, consistent and timely data analysis and reporting. The role will collect, cleanse and consolidate data from multiple sources, maintain dashboards, and support improvements in how People and ESG data is managed and reported. The role will support the following: Produce and maintain Power BI dashboards and reports that show progress against people, culture and sustainability priorities. Support the delivery of the People Strategy Metrics and People Scorecard by preparing HR and Sustainability data for reporting. Building applications to improve business processes and manage data at source. Understand the current systems and work towards improving the data relationships between different systems. Reviewing data collection processes and assessing the validity of the information stored. Understanding the laws surrounding the collecting and processing of data and ensuring that all policies reflect current legislation. Using, researching and assessing data processing software. Identifying anomalous data and examining and eliminating any processes or procedures that contribute to unreliable data being collected. Working closely with the relevant departments to ensure that the data collection and storage systems are secure and robust. Provide basic trend analysis and insight to support decision-making and planning. Project management as required. Supporting external submissions and statutory reports. This is a challenging role that will require good analytical and project management skills. KEY RESPONSIBILITIES Collect, validate, analyse, consolidate and maintain HR, Sustainability, contract and supplier performance data. Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends. Build, update and maintain Power BI dashboards and reports for internal and external use. Support the production of monthly and quarterly performance reports, including HR KPIs, engagement, turnover, absence, and ESG metrics. Identify and implement quality and efficiency improvement initiatives. Identify inefficiencies across the contract units and formulate a roadmap for improvements. Assist in production of performance management reports to monitor and evaluate KPI's, identifying trends and support the operational team to exceed KPI targets. Engage with HR, sustainability, business leaders and senior operational managers across the business to ensure best practice in how data is captured, stored and reported using operational efficiencies are implemented. Produce contract and board reports. Provide ad hoc data support and analysis to assist strategic reviews and planning. REQUIRED SKILLS AND EXPERIENCE 2-3 years in data analysis, reporting, HR analytics or ESG-related roles. Excellent MS Office skills (Word, Excel, PowerPoint). Understanding of data lakes. PowerBI experience including creating dashboards. Excellent numerical and analytical skills. Experience producing reports up to board level. Experience of contract and supplier management.Demonstrable ability to work under pressure. Good interpersonal, influencing, communication and organisational skills. A customer focused approach. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money and work. Support: Online chat or telephone service for urgent support in a crisis. About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: Hybrid role,can be based anywhere in the UK. SHIFT PATTERN: Monday to Friday, 37.5 hours per week SALARY: £36.000 - £40.000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Reportingtothe Director,SustainabilitytheData Collection&BIAnalyst will split their time between both the Sustainability and HR functions and will be responsible for supporting accurate, consistent and timely data analysis and reporting. The role will collect, cleanse and consolidate data from multiple sources, maintain dashboards, and support improvements in how People and ESG data is managed and reported. The role will support the following: Produce and maintain Power BI dashboards and reports that show progress against people, culture and sustainability priorities. Support the delivery of the People Strategy Metrics and People Scorecard by preparing HR and Sustainability data for reporting. Building applications to improve business processes and manage data at source. Understand the current systems and work towards improving the data relationships between different systems. Reviewing data collection processes and assessing the validity of the information stored. Understanding the laws surrounding the collecting and processing of data and ensuring that all policies reflect current legislation. Using, researching and assessing data processing software. Identifying anomalous data and examining and eliminating any processes or procedures that contribute to unreliable data being collected. Working closely with the relevant departments to ensure that the data collection and storage systems are secure and robust. Provide basic trend analysis and insight to support decision-making and planning. Project management as required. Supporting external submissions and statutory reports. This is a challenging role that will require good analytical and project management skills. KEY RESPONSIBILITIES Collect, validate, analyse, consolidate and maintain HR, Sustainability, contract and supplier performance data. Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends. Build, update and maintain Power BI dashboards and reports for internal and external use. Support the production of monthly and quarterly performance reports, including HR KPIs, engagement, turnover, absence, and ESG metrics. Identify and implement quality and efficiency improvement initiatives. Identify inefficiencies across the contract units and formulate a roadmap for improvements. Assist in production of performance management reports to monitor and evaluate KPI's, identifying trends and support the operational team to exceed KPI targets. Engage with HR, sustainability, business leaders and senior operational managers across the business to ensure best practice in how data is captured, stored and reported using operational efficiencies are implemented. Produce contract and board reports. Provide ad hoc data support and analysis to assist strategic reviews and planning. REQUIRED SKILLS AND EXPERIENCE 2-3 years in data analysis, reporting, HR analytics or ESG-related roles. Excellent MS Office skills (Word, Excel, PowerPoint). Understanding of data lakes. PowerBI experience including creating dashboards. Excellent numerical and analytical skills. Experience producing reports up to board level. Experience of contract and supplier management.Demonstrable ability to work under pressure. Good interpersonal, influencing, communication and organisational skills. A customer focused approach. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money and work. Support: Online chat or telephone service for urgent support in a crisis. About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
