Carers Support West Sussex

Do you want to make a real difference to carers and their families at a critical time? We are seeking a dedicated and organised Wellbeing Worker to become a vital part of our Hospital to Home Team. We provide a highly valued service to unpaid family and friend carers where they or the person they care for are a patient in hospital. The team work across 5 Acute and 7 community hospitals serving the residents of West Sussex. You will focus on and play a vital role in our Support at Home after Hospital (SaHaH) service, providing time-limited, information, emotional support and access to practical assistance to eligible carers following discharge, helping them feel confident and connected during the move home. Alongside SaHaH, you ll spend a limited portion of your week offering guidance to carers during their hospital journey primarily via phone working collaboratively with NHS staff and partner organisations to ensure carers are included and informed. You will have excellent problem-solving skills, be able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. You will be a natural communicator with excellent administrative skills and a strong attention to detail. Enjoy a flexible hybrid role, blending remote work with in-person meetings and events across West Sussex including on-site in Hospitals on occasions. Come and be part of a compassionate, values led team helping carers feel less isolated, more confident, and better connected to the help they need. The role is a Fixed Term Contract to June 2027, with a potential extension until June 2028. Interview Date 3 February 2026. Key Role Summary Carer Support at Home after Hospital: Following hospital discharge, provide support to carers for up to six weeks. Identify priorities and help to put in place services and support to assist the transition home. Carer Support in Hospital: Regularly provide telephone support to a small number of carers where they, or the person they care for, is a patient in hospital. Information & Guidance: Help carers navigate health and social care systems, connect with teams and other services to access appropriate support. Practical Support : Where required co-ordinate volunteer support, including a home risk assessment, or undertake applications for a grant to support the carer with short-term practical tasks. Partnerships: Work collaboratively with Carer Support teams, health, social care and voluntary sector partners, seeking opportunities to work together to enhance support available to carers during and after hospital discharge. For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack. Employee Benefits Training and Development: Opportunities for professional development and training. • Flexible Working: Flexible working hours and remote working options. • Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays). • Healthcare and Employee Assistance Programme with perks and discounts. • Enhanced Maternity/ Paternity/ Adoption Pay. • Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers. Before you keep reading Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well! Our Culture and Diversity At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong. Values we are looking for in candidate We are focused, putting carers at the heart of everything we do. We act together, working with and for carers, the communities they live in and the people that can make a difference to them. We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved. We are committed to behaviours that support: Quality the highest practical level we can reach in outcomes, learning and behaviour Inclusivity respecting people, cultures, and organisations Caring improving quality of life and influencing behaviour change Integrity operating with honesty and reliability Loyalty long-term committed partnerships and co-operation Innovation driving our service development and our will to succeed If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! Disclaimers Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.

We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities. You ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces. If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we d love to hear from you. Interview Date 11 February 2026 Role Summary • Project Delivery & Coordination : Implement the Carers in Employment Project plan, ensuring milestones and targets are met. • Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day. • Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK Employers for Carers toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics. • Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support. • Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations. • Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners • Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities. • Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care. For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack. Employee Benefits Training and Development: Opportunities for professional development and training. • Flexible Working: Flexible working hours and remote working options. • Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays). • Healthcare and Employee Assistance Programme with perks and discounts. • Enhanced Maternity/ Paternity/ Adoption Pay. • Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers. Before you keep reading Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well! Our Culture and Diversity At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong. Values we are looking for in candidate We are focused, putting carers at the heart of everything we do. We act together, working with and for carers, the communities they live in and the people that can make a difference to them. We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved. We are committed to behaviours that support: Quality the highest practical level we can reach in outcomes, learning and behaviour Inclusivity respecting people, cultures, and organisations Caring improving quality of life and influencing behaviour change Integrity operating with honesty and reliability Loyalty long-term committed partnerships and co-operation Innovation driving our service development and our will to succeed If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! Disclaimers Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.