As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and Through the Gate support prior to women being released from prison. You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing. The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload. You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance . You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team. You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire. This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Jul 04, 2025
Full time
As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and Through the Gate support prior to women being released from prison. You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing. The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload. You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance . You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team. You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire. This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Hope Street has been open for over a year now, and is the first of its kind, delivering an innovative provision for women and their children in Hampshire. This role will play a key part in our team of leads , managing the Night Support and Safety teams, and all hub activities that take place between 8pm and 8am, ensuring the safety of our women and their children living in the Hope Street community. You will lead our night team, liaising closely with the Hub Community Lead and the Hope Street operational teams to ensure that the holistic support needs of women and children are met. You ll be proactive, engaged, conscientious and energetic; ensuring that your team are also motivated to provide the best possible service for our residents. You ll ideally have previous experience working with justice-involved women, or within a women-only service, and will need to have line managed a small team. You ll be flexible in when you work, ensuring you spend time with our day team, attending our all-team meetings and training activities, and ensuring that your night team participate in these opportunities to integrate and contribute as well. It would be highly advantageous if you hold an SIA licence (CCTV), but if you don t, you ll be willing to undertake the 3-day course qualification. It is a requirement of this role to have a driving licence, access to your own vehicle and hold business car insurance. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. We offer the following employee benefits: • We are a Real Living Wage Employer • 28 days holiday plus Bank Holidays pro rata • A day off on your Birthday • Long Service Award extra holiday for 3+ years service • A comprehensive induction and training programme • An unlimited counselling service through our Employment Assistance Programme OpenUp , which you can also extend to 3 members of your family. • Enhanced Company sick pay scheme • Team member of the month awards • Refer a Friend Recruitment Bonus • 5% employer contribution to your NEST Pension, increasing after 3+ years service • Learning & Development opportunities relevant to each role • Blue Light Discount Scheme • Team building activities • Regular collaborative team days One Small Thing was founded in 2014 by prison philanthropist Lady Edwina Grosvenor, in response to the unacceptable levels of suicide, self-harm and violence within women s prisons in England, with the aim of achieving wholesale system change across the justice system, one small thing at a time. Our vision is a justice system that recognises, understands, and responds to trauma. Our mission is to redesign the justice system for women and their children by: • Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally. • Educate people within the justice system on the impact of trauma, and draw on our knowledge and expertise to help build capacity within organisations. • Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it. Our name reflects the value of those small things empathy, compassion, respect and their combined power to make a big difference to the individual - and to society as a whole. Please note: your application for this role should include a cover letter/personal statement. Decisions will be made on the basis of how far applicants meet the requirements listed in the Person Specification which can be found in the Recruitment Pack on our website. Please ensure you address those requirements of the Person Specification as those will be used for shortlisting purposes and please use the headings as shown. You should give clear and concise information that demonstrates your experience, knowledge and skills. Make sure you give specific examples.
Jul 04, 2025
Full time
Hope Street has been open for over a year now, and is the first of its kind, delivering an innovative provision for women and their children in Hampshire. This role will play a key part in our team of leads , managing the Night Support and Safety teams, and all hub activities that take place between 8pm and 8am, ensuring the safety of our women and their children living in the Hope Street community. You will lead our night team, liaising closely with the Hub Community Lead and the Hope Street operational teams to ensure that the holistic support needs of women and children are met. You ll be proactive, engaged, conscientious and energetic; ensuring that your team are also motivated to provide the best possible service for our residents. You ll ideally have previous experience working with justice-involved women, or within a women-only service, and will need to have line managed a small team. You ll be flexible in when you work, ensuring you spend time with our day team, attending our all-team meetings and training activities, and ensuring that your night team participate in these opportunities to integrate and contribute as well. It would be highly advantageous if you hold an SIA licence (CCTV), but if you don t, you ll be willing to undertake the 3-day course qualification. It is a requirement of this role to have a driving licence, access to your own vehicle and hold business car insurance. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. We offer the following employee benefits: • We are a Real Living Wage Employer • 28 days holiday plus Bank Holidays pro rata • A day off on your Birthday • Long Service Award extra holiday for 3+ years service • A comprehensive induction and training programme • An unlimited counselling service through our Employment Assistance Programme OpenUp , which you can also extend to 3 members of your family. • Enhanced Company sick pay scheme • Team member of the month awards • Refer a Friend Recruitment Bonus • 5% employer contribution to your NEST Pension, increasing after 3+ years service • Learning & Development opportunities relevant to each role • Blue Light Discount Scheme • Team building activities • Regular collaborative team days One Small Thing was founded in 2014 by prison philanthropist Lady Edwina Grosvenor, in response to the unacceptable levels of suicide, self-harm and violence within women s prisons in England, with the aim of achieving wholesale system change across the justice system, one small thing at a time. Our vision is a justice system that recognises, understands, and responds to trauma. Our mission is to redesign the justice system for women and their children by: • Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally. • Educate people within the justice system on the impact of trauma, and draw on our knowledge and expertise to help build capacity within organisations. • Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it. Our name reflects the value of those small things empathy, compassion, respect and their combined power to make a big difference to the individual - and to society as a whole. Please note: your application for this role should include a cover letter/personal statement. Decisions will be made on the basis of how far applicants meet the requirements listed in the Person Specification which can be found in the Recruitment Pack on our website. Please ensure you address those requirements of the Person Specification as those will be used for shortlisting purposes and please use the headings as shown. You should give clear and concise information that demonstrates your experience, knowledge and skills. Make sure you give specific examples.
About the role The Head of Strategic Communications and External Affairs is a crucial role in delivering our mission to redesign the justice system for women and their children. As One Small Thing embarks upon a new organisational strategy, you will lead our public affairs work ensuring our work is seen, our voice is heard, and we are influencing at the highest levels across the criminal justice sector. You will be a confident strategic thinker, able to devise and lead a new strategic communications strategy and will provide expert advice to the Chief Executive and other senior leaders. You will work to deliver strong, compelling and evidence-based messages that draw upon our policy, research and frontline work and will play a key part in amplifying our voice across the sector and media, developing narratives and positioning us to advocate for transformational system change. You will be an inspiring communicator, comfortable with liaising with and presenting to a range of high-profile stakeholders, producing written communications, as well as developing content which strengthens our website, brand and online presence. Key Responsibilities: Devise and lead a strategic communications strategy for One Small Thing, working with colleagues across the organisation and in alignment with our new organisational strategy. Use excellent written and presentational skills to develop compelling and evidence-based messages that draw upon our policy, research and frontline work. Lead and work collaboratively with colleagues and external stakeholders to develop our work and partnerships to amplify our messages and push for the key changes we want to see implemented. Ensure that the voices and experiences of justice involved women inform and influence all our work and feed into our communications and external affairs. Build our external profile and key messages to maximise our reach and spheres of influence across relevant audiences, including developing our website and online content and representing One Small Thing at key forums and strategic meetings. Lead media relations and public engagement, driving public understanding of the issues women face within the criminal justice system audiences. Maintain and develop excellent relationships, building trust and confidence across our networks, from women impacted by the justice system to senior civil servants and ministers. Lead and provide effective line management support to the Influence Team. Manage team resources and coordinate with colleagues to support our income generation activities. Support the implementation of One Small Thing's new strategy Contribute as required to the wider work of the team. Act in a manner that is in keeping with One Small Thing's values. Undertake any other duties as required and commensurate with the level of this post. About One Small Thing One Small Thing is striving for positive change across the justice system by implementing small things in a big way. We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blame and judgement and the 'what's wrong with them?' line of questioning to a kinder, respectful and healing approach that asks, 'What has happened to them? Our vision is a justice system that recognises, understands, and responds to trauma. Our mission is to redesign the justice system for women and their children by: Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally. Educate people within the justice system on the impact of trauma and draw on our knowledge and expertise to help build capacity within organisations. Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it. Our name reflects the value of those small things - empathy, compassion, respect - and their combined power to make a big difference to the individual - and to society as a whole. Our Values One Small Thing is built on six core values of trauma-informed care that underpin the way we work. Safety Trustworthiness Choice Collaboration Empowerment Cultural Competency
Jul 03, 2025
Full time
About the role The Head of Strategic Communications and External Affairs is a crucial role in delivering our mission to redesign the justice system for women and their children. As One Small Thing embarks upon a new organisational strategy, you will lead our public affairs work ensuring our work is seen, our voice is heard, and we are influencing at the highest levels across the criminal justice sector. You will be a confident strategic thinker, able to devise and lead a new strategic communications strategy and will provide expert advice to the Chief Executive and other senior leaders. You will work to deliver strong, compelling and evidence-based messages that draw upon our policy, research and frontline work and will play a key part in amplifying our voice across the sector and media, developing narratives and positioning us to advocate for transformational system change. You will be an inspiring communicator, comfortable with liaising with and presenting to a range of high-profile stakeholders, producing written communications, as well as developing content which strengthens our website, brand and online presence. Key Responsibilities: Devise and lead a strategic communications strategy for One Small Thing, working with colleagues across the organisation and in alignment with our new organisational strategy. Use excellent written and presentational skills to develop compelling and evidence-based messages that draw upon our policy, research and frontline work. Lead and work collaboratively with colleagues and external stakeholders to develop our work and partnerships to amplify our messages and push for the key changes we want to see implemented. Ensure that the voices and experiences of justice involved women inform and influence all our work and feed into our communications and external affairs. Build our external profile and key messages to maximise our reach and spheres of influence across relevant audiences, including developing our website and online content and representing One Small Thing at key forums and strategic meetings. Lead media relations and public engagement, driving public understanding of the issues women face within the criminal justice system audiences. Maintain and develop excellent relationships, building trust and confidence across our networks, from women impacted by the justice system to senior civil servants and ministers. Lead and provide effective line management support to the Influence Team. Manage team resources and coordinate with colleagues to support our income generation activities. Support the implementation of One Small Thing's new strategy Contribute as required to the wider work of the team. Act in a manner that is in keeping with One Small Thing's values. Undertake any other duties as required and commensurate with the level of this post. About One Small Thing One Small Thing is striving for positive change across the justice system by implementing small things in a big way. We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blame and judgement and the 'what's wrong with them?' line of questioning to a kinder, respectful and healing approach that asks, 'What has happened to them? Our vision is a justice system that recognises, understands, and responds to trauma. Our mission is to redesign the justice system for women and their children by: Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally. Educate people within the justice system on the impact of trauma and draw on our knowledge and expertise to help build capacity within organisations. Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it. Our name reflects the value of those small things - empathy, compassion, respect - and their combined power to make a big difference to the individual - and to society as a whole. Our Values One Small Thing is built on six core values of trauma-informed care that underpin the way we work. Safety Trustworthiness Choice Collaboration Empowerment Cultural Competency
