NICE

Strategic Alliances Manager EMEA - (AWS & Strategic Cloud Partnerships) United Kingdom - London At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, What's the role all about? At NICE, we are passionate about making the customer experience flow. As the global leader in AI-powered customer experience and workforce engagement solutions, we empower organisations to deliver seamless, digital-first interactions that drive real impact. We are looking for a strategic, relationship-focused professional to join us as Strategic Alliances Manager - EMEA . This high-impact role will focus on expanding our partnership with AWS and supporting other emerging strategic alliances across the EMEA region . A key part of this role will be driving the adoption of NICE's market-leading CXone platform through the AWS Marketplace , while helping to shape and scale a global strategic cloud partnerships programme. You will collaborate closely with alliance leaders and cross-functional teams in the US, APAC, and EMEA to create a consistent and scalable global framework for cloud partnerships-ensuring that NICE presents a unified, strategic approach to the market that accelerates adoption, strengthens partner alignment, and supports revenue growth. How will you make an impact? Lead and grow NICE's strategic partnership with AWS across EMEA, aligning local execution with a global alliance strategy Act as a key contributor to NICE's global cloud partnerships programme, collaborating with teams in the US and APAC to ensure a cohesive and unified go-to-market approach Drive AWS Marketplace adoption for NICE CXone, supporting both partner-led and direct sales initiatives Build strong relationships with AWS regional stakeholders and other strategic cloud alliance partners P artner with global and regional sales, marketing, and product teams to develop and deliver aligned joint initiatives and enablement programmes Provide visibility into EMEA market dynamics and priorities, influencing global strategy and execution plans Serve as the internal subject matter expert on AWS programmes and co-sell motions, supporting internal training and sales engagement Report on performance metrics such as partner-sourced pipeline, influenced revenue, and joint engagement success Have you got what it takes? Minimum 5 years' experience in strategic partnerships, alliances, or cloud channel management (AWS experience strongly preferred) Proven success in building and scaling cloud go-to-market programmes across regions Strong understanding of AWS Marketplace and cloud commercial models Ability to influence cross-functional stakeholders and drive alignment across geographies and business units Exceptional communication, collaboration, and relationship-building skills Self-motivated, proactive, and able to thrive in a fast-paced, matrixed environment Experience working across EMEA and with globally distributed teams, particularly in the US and APAC Fluent English required; additional European or APAC languages are a bonus What's in it for you? At NICE, our values- Innovation, Execution, Teamwork, and Integrity -are at the heart of everything we do. We're committed to helping organisations transform their customer experience with the power of AI, data, and cloud technology. You will join a Gartner Magic Quadrant Leader (9 years in a row), delivering success to more than 25,000 + customers globally, with an impressive year-on-year growth. You will benefit from working for a financially stable and a profitable company, enjoying a competitive compensation package including private healthcare, life assurance, a generous pension contribution and more! Requisition ID: 7502 Job type: Individual Contributor About NICE NICELtd.(NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard torace, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have any first-degree relatives (spouse, parent, child, sibling) that are currently employed by NICE or any of its subsidiaries? Select Have you ever worked at NICE or any of it's subsidiaries? Select Do you now or in the future require visa sponsorship? Select By checking this box, I agree to allow NICE to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow NICE to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. AI Business Consultant So, what's the role all about? This AI Business Consultant position within the NiCE - AI Center of Excellence Organization offers an exciting opportunity to focus on delivery excellence and drive accelerated ROI from our portfolio of AI solutions. The ideal candidate will bring a strong mix of solution consulting and operations experience, positioning them to lead customers through digital transformations. As a seasoned consultant in a technology company like NiCE, you must possess a unique blend of business acumen, subject matter expertise, and technical savvy to deliver significant business impact via our software solutions. In other words, someone who can gain credibility via both their words and hands-on-keys actions. This role involves working with multiple broad groups within NiCE and requires proven ability to influence cross-functional teams, both with and without formal authority, within a matrixed organization. How will you make an impact? Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilization of NICE self-service and AI solutions. Consult with clients to understand their current business and technical processes, self-service needs, and AI implementation requirements. Provide best practice recommendations to design and implement self-service and AI software solutions, ensuring customers fully optimize their business processes and maximize potential. Collaborate with product development teams to provide feedback and suggest improvements based on client experience. Own and manage senior stakeholder relationships , ensuring active participation and sponsorship throughout the engagement. Build long-term relationships with customers , becoming a trusted advisor, driving adoption and consumption growth. Organize and guide application and data consultants through program leadership, acting as the adoption and consulting engagement quarterback. Manage consulting and adoption programs with continuous alignment with the entire product implementation program. Establish and monitor progress toward business success criteria for the overall delivery program and in turn, each product/business unit. Map business cases into action items and solution designs . Align launch strategies with use cases and value priorities. Secure buy-in from different stakeholders (internal and external). Provide input into technical project plans , ensuring business requirements and best practices are fully captured. Develop and deliver presentations to demonstrate the value and capabilities of our software solutions. Analyze client data to identify opportunities for process improvement, increased software adoption, and AI-driven insights. Have you got what it takes? Minimum of 5 years of consulting or customer successes experience in self-service or AI software domains. Degree in Business, Information Technology, or a related field preferred. Experience with contact center enterprise software, with deep domain experience in digital/unassisted self-service channels (e.g., Google Dialog Flow). Experience with generative AI in the customer service domain is a plus. IVR/Routing/ACD experience preferred. Experience in business process improvement and customer success. Proven ability to independently handle senior executive audiences and stakeholders, provide thought leadership, and gain strategic partnerships. Led project teams and demonstrated operational performance improvements with significant benefits. Multi-industry experience preferred. Excellent verbal, written communication, and presentation skills are a must. At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7589 About NiCE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have any first-degree relatives (spouse, parent, child, sibling) that are currently employed by NICE or any of its subsidiaries? Select Have you ever worked at NICE or any of it's subsidiaries? Select Do you now or in the future require visa sponsorship? Select By checking this box, I agree to allow NICE to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow NICE to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, What's the role all about? The Sales Director role will report to VP of Sales, EMEA within NiCE Actimize. The Sales Director will lead an International Sales team for all activity in relation to the NiCE suite of AML, Fraud and Case Management software applications and associated solutions. How will you make an impact? Lead and motivate a sales team to achieve quarterly and annual sales target and maintain required pipeline of sales opportunities. To achieve personal and team targets Develop teams capabilities to a higher level of consultative selling and develop associated operational disciplines and structure. Develop and implement the sales plan for the Regional business. Manage an international territory directly - EMEA Engage sales leadership, account teams, and other internal company resources in defining and implementing sales strategy to maximise client engagement and business success across the region Develop and maintain high-level relations with prospects, partners & customers including VP, and C levels Develop the operational structure and disciplines to optimise the teams' performance, including: Major Account Planning Opportunity Reviews process Identify and develop future business opportunities Training and development of team members to enable exploitation of market opportunity Act as an ambassador and role model for the Actimize business unit Oversee RFI and bid preparation. Negotiate and close contracts. Promotor of best practice sales methodologies and tools. Experience using Salesforce for opportunity, campaign and contact management. Have you got what it takes? Experience in the banking sector and associated regulatory requirements in EMEA Prior experience of sales, and sales leadership in FS Enterprise software (applications and services) within the Sector. Proven experience selling into Tier 1 & 2 banks globally Experience in selling value-add solutions > $1mil ACV. Experience of selling complex, large scale software solutions, direct and via partners. Existing finance sector contacts, relationship and client management skills that effectively builds trust and credibly Ability to understand and position the value / and, or compelling benefits a business can derive from NiCE Actimize solutions. Excellent leadership and coaching skills. Creative thinker. Commercially astute. Energetic and highly motivated. Very organised. Inspired by the opportunity to take a team to the next level. Excellent sales competences - presentation skills, negotiation, planning, customer focused. Degree or MBA calibre required. About NICE Actimize: NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NiCE Actimize experts apply innovative technology to protect institutions and safeguard consumers' and investors' assets by identifying financial crime, preventing fraud and providing regulatory compliance. Requisition ID: 7674 Role type: Director About NiCE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have any first-degree relatives (spouse, parent, child, sibling) that are currently employed by NICE or any of its subsidiaries? Select Have you ever worked at NICE or any of it's subsidiaries? Select Do you now or in the future require visa sponsorship? Select By checking this box, I agree to allow NICE to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow NICE to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. NICE Public Safety & Justice With over 3,000 customers and nearly 40 years of experience, NICE helps all types of public safety and criminal justice agencies (from emergency communications and law enforcement to the Crown Prosecution Service, Defence, and the Courts), digitally transform how they manage digital evidence and data from beginning to end, to service the truth faster. NICE's Evidencentral platform features an ecosystem of integrated technologies that brings data together to give a single view of the truth, enabling public safety and justice agencies to do what they do, better - whether it's responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire countries, NICE helps everyone work better together, so justice flows more smoothly, from incident to court. So, what's the role all about? As a member of the Value Realisation Services team, you will be responsible for ensuring that customers fully realise the value of NICE's cloud-based Evidencentral digital evidence management platform. You will achieve this by actively guiding them through business process transformation associated with the technology adoption process. You will regularly monitor key metrics that demonstrate adoption and usage, whilst proactively identifying, prioritising and addressing any potential blockages that impact successful adoption and usage. How will you make an impact? Serve as the primary customer contact and advocate for the post-implementation customer journey for identified accounts. Build and execute an account specific relationship framework (executive sponsor, technical and operational leadership), inclusive of regularly scheduled status calls, quarterly business reviews, consumption reviews, roadmap reviews, and other communications as required. Run regular, proactive meetings and other communications with each client. Keep meticulous records, and be accountable for internal and external follow-through (leveraging resources and associated teams at NICE). Accountable for driving customer adoption, roll out and consumption by educating customers on how to internally promote the use of Evidencentral features, identifying and prioritising critical use cases and applying critical features, driving expansion, and monitoring consumption usage. Connect the customers' Business Benefits Realisation to the vision they embraced when NICE solutions were selected. Identify blockers for adoption, roll out and consumption and find solutions by collaborating with clients and cross-functional Public Safety and Justice teams. Leverage internal subject matter experts to help customers optimise their investment, ensure program objectives are being met and measure the value of the solution to their organisations. Sync and collaborate with other Value Realization Services Managers to share and leverage insights across all customer accounts. Actively farm existing account base to identify upsell and cross-sell opportunities. Provide valuable account information and insight to sales team to fuel the sales engine, to help refine go-to-market approach, and thus influence both new sales and upsales. Manage the planning and delivery of Day 2 moves-adds-change projects with the customer. Have you got what it takes? 5+ years' experience in the policing or criminal justice sector within an IT environment, with proven knowledge of public safety information systems. Operational Business Process Re-engineering or Business Analysis experience is essential. Proven track record of successfully building and nurturing relationships. Excellent organisational and multi-tasking skills, ability to remain calm under pressure and 'think on one's feet', whilst managing multiple initiatives simultaneously. Comfortable dealing with complex customer relationships, decision making processes and competing agendas. Superior critical thinking, decision making and problem-solving skills. Exceptional interpersonal, listening, written and verbal communication skills are a must. Exceptional presentation skills and ability to create organised and thoughtful presentations. End-user application training experience is desirable. Ability and desire to learn about technology solutions and be able to teach and inspire others on how to use the solution and get value from the solutions. Work with minimal guidance and be comfortable working as part of a distributed team. Be able to travel nationally with a few days' notice. Degree in Information Technology, Computer Engineering or related field. However, suitable and demonstrable professional workplace experience will be equally considered. NOTE: Successful candidates will need to be security checked to UK police level NPPV3 and National SC vetting standards. This requires that candidates have been resident in the UK for the previous 3 years. Candidates with existing vetting status are desirable. What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 6193 Reporting into: Manager, Cloud Operations UK