Live Nation

3 job(s) at Live Nation

Live Nation
Jun 15, 2026
Full time
Job Summary:JOB DESCRIPTION - LEAD SITE RELIABILITY ENGINEER - CSRE CONSULTINGLocation: London, United KingdomDivision: Ticketmaster UK LimitedLine Manager: Engagement Lead, CSRE ConsultingContract Terms: Permanent, 40 hours per weekTHE TEAMA career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.You will be part of the Central SRE Consulting team, which partners with product and platform engineering teams throughout Ticketmaster to improve reliability, resilience, and sustainable engineering practices. We often deliver through work that combine hands-on delivery with capability building so teams can sustain improvements independently. The team's remit is to increase adoption and maturity of SRE principles across Ticketmaster and ensure our services are appropriately scaled and reliable.We support teams across the globe, with many peers in the USA. Most of your teammates operate in UTC/UTC+1, and we are adding people in other time zones.THE JOBAs a Lead Site Reliability Engineer in CSRE Consulting, you will lead reliability consulting work across multiple teams or a domain, aligning stakeholders on priorities and driving delivery of sustained improvements. You will translate reliability goals into sequenced workstreams, align dependencies, and ensure teams can maintain the mechanisms after you move on.You will mentor other consultants, codify reusable patterns, and influence shared platforms so reliability improvements propagate beyond any single team or engagement.WHAT YOU WILL BE DOINGLead consulting work from discovery through delivery by aligning stakeholders on priorities, sequencing work, and communicating measurable outcomes.Establish working cadence and facilitate decision forums to surface risks, map dependencies, and drive clear ownership and timelines.Align product, platform, and engineering stakeholders on reliability targets and trade-offs using SLOs and error budgets.Partner regularly with Engineering Managers, product managers, Staff and Principal engineers, and platform leads to keep dependencies, decisions, and delivery aligned.Identify systemic risks across shared dependencies and coordinate remediation across multiple teams to reduce recurring incidents.Drive change adoption by embedding reliability mechanisms into partner team routines such as planning, PRRs, and on-call practices.Design and implement reusable reliability mechanisms, templates, and tooling that can be adopted across teams.Establish and evolve production readiness review practices with partner teams to improve launch quality and change safety.Drive observability strategy for partner domains by improving signal quality, alerting philosophy, and operational dashboards.Lead complex incident investigations and ensure learnings translate into durable fixes with clear owners and verification.Lead reliability-focused design and code reviews and guide teams toward simpler, safer architectures.Mentor Senior engineers and other consultants through pairing, reviews, and structured coaching to multiply impact.Partner with internal platform engineering to influence roadmaps and deliver shared capabilities that accelerate SRE adoption.Improve CSRE Consulting playbooks and operating practices based on repeated patterns observed across teams.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Deep practical understanding of SRE principles, including SLO governance and error budget policy in practice.Proven ability to lead cross-team technical work and influence without authority.Strong experience designing and troubleshooting distributed systems with cross-service failure modes.Experience shaping observability and alerting strategy and improving operational signal quality.Strong Kubernetes and AWS experience, including governance and cost trade-offs.Ability to design reliability automation and tooling that is reusable and adopted by multiple teams.Experience leading production readiness and resilience practices, including DR validation and controlled testing.Strong software engineering fundamentals with the ability to deliver and review high-quality changes in enterprise codebases.Advanced incident analysis skills focused on systemic risk reduction and organizational learning.Excellent communication skills, including exec-ready summaries and clear technical diagrams.YOU (BEHAVIOURAL SKILLS)Lead with service and humility, creating clarity and momentum without relying on authority.Build relationships across teams and functions, and set clear expectations for how you partner and deliver.Facilitate alignment by framing problems, surfacing trade-offs, and running working sessions that end in decisions.Persuade with evidence and empathy, adapting your narrative for engineers, product, and senior stakeholders.Coach and mentor deliberately, helping others grow in reliability thinking and consulting craft.Maintain psychological safety while raising standards, giving direct feedback with respect.Stay persistent and patient in complex organizations, keeping work moving despite slow dependencies.Hold ambiguity comfortably and turn messy inputs into clear plans, options, and next steps.Favor simple mechanisms that scale adoption, not bespoke one-offs that require you to maintain them.Operate at a sustainable pace and discourage hero culture by designing systems that do not need it.Take pride in quality, including documentation and decision records that help teams sustain the work.Remain adaptable, switching between hands-on debugging, stakeholder management, and planning as needed.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Live Nation
May 21, 2026
Contractor
Company: Live Nation (service across Live Nation Entertainment UK) Department: UK Finance Location: Farringdon, London Reports to: Payroll Manager Working Hours: Full time Contract Type: Fixed term, 1 year Role Description As the Payroll Administrator, you'll be the 1st point of contact for all employee pay queries. Using Zendesk, you'll efficiently investigate, resolve, or escalate issues in a timely manner. Your sharp eye will ensure data accuracy as you prepare, upload, and review payroll information in our system. You'll run critical reports, meet deadlines with precision, and maintain comprehensive recordkeeping for audits. Collaboration is key, so you'll actively respond to queries from internal stakeholders while verifying manual calculations and initiating payment requests. In this role, your attention to detail and commitment to confidentiality are essential for safeguarding sensitive data and ensuring employees receive their pay accurately and on time. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience Must have solid experience running end to end payroll in a fast-paced environment. Intermediate to Advanced user of Microsoft Excel and Outlook essential. Must possess excellent communication skills, both written and verbal, and thrive in both independent and collaborative settings. Ability to prioritise, manage time and work effectively in a fast paced and changing environment with guidance from the Payroll Manager and wider payroll team. CIPP Qualification (or working towards) desirable. Zellis ResourceLink experience desirable or use of large payroll software. Case Management System especially Zendesk desirable. Experience working in a bureau environment processing multiple PAYE companies at the same time. This is an urgent hire so candidates with shorter notice periods would be Behaviours The following attributes determine how the role will be carried out and are required to be a success Ability to work independently and collaboratively as part of a small team. Effective root cause analysis, problem solving and suggestion of improvements to prevent recurrence of any issues. Flexibility in working times to accommodate timetable for payroll cycle. Eager to continually learn and to keep pace with changes in payroll legislation and best practice. What the role includes First point of contact for employee pay queries, investigating, resolving, or escalating the matters as required in a timely manner. Supporting Payroll Team to ensure employees are paid accurately and on time in line with agreed deadlines. Collating payroll change data, completing input sheets, and making sure peer checks are carried out. Ensure Payroll Controls are followed including verification of data approvals before uploading to payroll. Communicate effectively with management, internal stakeholders and employees at all levels by providing clear summaries, interpreting feedback, and suggesting solutions to key issues. Professional correspondence with the third-party payroll processor and other third-parties such as HMRC, Courts and DWP etc. Uploading accurate data to the payroll system on time. Maintaining confidentiality and make sure sensitive files are protected appropriately. Ensuring all data input is stored correctly for audit purposes. Supporting the Payroll Manager with regular audit checks and collating data for any internal or external checks. Maintaining up to date knowledge of Payroll legislation and internal policies. Reporting errors to the Payroll Manager and correcting promptly. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: Tuesday 26th May 2026. We reserve the right to close applications at any time so encourage early application where possible. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Live Nation
May 03, 2026
Full time
Company: Live Nation Department: International Data and Audience Location: Farringdon, London Reports to: Director, BI & Analytics, International Working Hours: Full time Job Type: Permanent Role Description We're looking for an Analytics Engineer to play a critical role in enabling data access, platform operations, and analytical data modelling across Live Nation's international data ecosystem. You will work with rich datasets and manage data workflows in large-scale data environments, ensuring reliable and performant data access in Databricks, BigQuery, Tableau and Data Studio. You will lead the design and development of scalable data models and transformation layers that enable self-service analytics, while supporting high-impact BI outputs where needed. Working closely with Data Engineering, analysts, and business stakeholders, you will drive data migration, integration, and platform improvements, while contributing to the delivery of high-quality dashboards and analytical outputs. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience Proven experience in Analytics Engineering or data modelling / BI engineering roles , with ownership of data platforms and enablement of analyst teams Experience designing and owning robust data pipelines, modular data models, and scalable analytical datasets in large-scale, cloud-based environments Strong hands-on expertise with Databricks, BigQuery, and advanced SQL , building performant transformation layers ( Python a plus ) Comfortable working across multiple stages of the data lifecycle , from ingestion and transformation through to modelling and visualisation Ability to deliver production-grade BI outputs (Tableau, Looker Studio) and translate data models into performant semantic layers Experience enabling self-service analytics through well-structured datasets, testing, version control, and documentation Strong understanding of platform administration (e.g. service accounts), performance optimisation, data quality, and governance within modern data platforms Strong stakeholder collaboration skills, partnering cross-functionally with Data Engineering, Analytics, and regional teams Behaviours Analytical, proactive mindset with strong problem-solving ability and business acumen Comfortable working in fast-paced, cross-functional environments , with a continuous learning mindset What the role includes Lead and evolve the Databricks analytics platform , ensuring scalable, governed, and high-quality data for analytics and BI use cases Manage and optimise data workflows across Databricks and BigQuery , including migration and consolidation to improve performance, efficiency, and reliability Design and implement scalable, reusable data models and transformation layers using SQL and Python Develop and maintain core analytical datasets (e.g. customer, behavioural, reporting layers) aligned to best practices in modelling and performance optimisation Support and Enhance BI solutions (Tableau / Google Data Studio), ensuring performant data connections and high-impact dashboard delivery where needed Enable analysts through data access, query optimisation, and best practices for working with centralised data models Manage service accounts and platform configurations , ensuring secure and reliable data access Partner with local stakeholders to standardise metrics, data definitions, and transformation logic across regions Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: Sunday 17th May 2026. We reserve the right to close applications at any time so encourage early application where possible. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.