A healthcare technology provider in Greater London is seeking a Client Administrator for evening/night shifts. This role involves managing communication with clients, ensuring timely issue resolution, and supporting radiologists through efficient data handling. The ideal candidate will possess strong teamwork and customer service skills, be IT proficient, and able to work full-time including night shifts on a rotation schedule. A commitment to client satisfaction and the ability to adapt to changing tasks are essential.
Jan 16, 2026
Full time
A healthcare technology provider in Greater London is seeking a Client Administrator for evening/night shifts. This role involves managing communication with clients, ensuring timely issue resolution, and supporting radiologists through efficient data handling. The ideal candidate will possess strong teamwork and customer service skills, be IT proficient, and able to work full-time including night shifts on a rotation schedule. A commitment to client satisfaction and the ability to adapt to changing tasks are essential.
Energy Consultant UK Wide 35,000- 45,000 + uncapped commission & performance incentives Our client is an award-winning commercial energy and sustainability consultancy. For over two decades, they've helped businesses cut costs, manage usage, and transition to greener energy. From SMEs to complex multi-site organisations, they deliver smart procurement, compliance support, and forward-thinking sustainability strategies. The Role As an Energy Consultant, you'll drive growth by winning new business and developing long-term client relationships. This is a highly consultative sales role combining new business hunting with strategic account development. You'll advise senior decision-makers on energy procurement, risk management, green contracts, compliance, and net-zero pathways. What You'll Do: Win New Business Identify, qualify, and secure commercial clients across the UK Build a strong pipeline through proactive prospecting, networking, referrals, and events Deliver value-led sales presentations Develop Client Relationships Build trusted partnerships with key stakeholders Act as a strategic advisor across procurement, renewables, compliance, and optimisation Maximise retention and client satisfaction Educate clients on net zero, sustainability, and efficiency opportunities What They're looking for: B2B sales experience in energy or a consultative sales environment Strong knowledge of commercial energy markets and procurement Proven ability to sell consultatively to senior stakeholders Results-driven with strong negotiation and closing skills Commercially sharp with an interest in sustainability and net zero Confident, self-motivated, and comfortable managing a UK-wide territory Why Join Them? Competitive salary + uncapped commission Represent a respected leader in commercial energy consultancy solutions Work with a varied, high-quality client base Performance-led culture with clear progression Ongoing training and professional development Regular social events Private healthcare after 12 months
Jan 16, 2026
Full time
Energy Consultant UK Wide 35,000- 45,000 + uncapped commission & performance incentives Our client is an award-winning commercial energy and sustainability consultancy. For over two decades, they've helped businesses cut costs, manage usage, and transition to greener energy. From SMEs to complex multi-site organisations, they deliver smart procurement, compliance support, and forward-thinking sustainability strategies. The Role As an Energy Consultant, you'll drive growth by winning new business and developing long-term client relationships. This is a highly consultative sales role combining new business hunting with strategic account development. You'll advise senior decision-makers on energy procurement, risk management, green contracts, compliance, and net-zero pathways. What You'll Do: Win New Business Identify, qualify, and secure commercial clients across the UK Build a strong pipeline through proactive prospecting, networking, referrals, and events Deliver value-led sales presentations Develop Client Relationships Build trusted partnerships with key stakeholders Act as a strategic advisor across procurement, renewables, compliance, and optimisation Maximise retention and client satisfaction Educate clients on net zero, sustainability, and efficiency opportunities What They're looking for: B2B sales experience in energy or a consultative sales environment Strong knowledge of commercial energy markets and procurement Proven ability to sell consultatively to senior stakeholders Results-driven with strong negotiation and closing skills Commercially sharp with an interest in sustainability and net zero Confident, self-motivated, and comfortable managing a UK-wide territory Why Join Them? Competitive salary + uncapped commission Represent a respected leader in commercial energy consultancy solutions Work with a varied, high-quality client base Performance-led culture with clear progression Ongoing training and professional development Regular social events Private healthcare after 12 months
Sanderson Government and Defence are supporting a commercial supplier to government in their search for a Cloud Developer to work out of either London, Manchester or Gloucestershire. This client, aside from offering a very strong package, offer an excellent development programme, with a real willingness to support both financially and otherwise click apply for full job details
Jan 16, 2026
Full time
Sanderson Government and Defence are supporting a commercial supplier to government in their search for a Cloud Developer to work out of either London, Manchester or Gloucestershire. This client, aside from offering a very strong package, offer an excellent development programme, with a real willingness to support both financially and otherwise click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Jan 16, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Salary: From £38,600 Location: Richmond Store, Richmond, TW9 4LT Contract type: Permanent Business area: Retail Closing date: 27 January 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jan 16, 2026
Full time
Salary: From £38,600 Location: Richmond Store, Richmond, TW9 4LT Contract type: Permanent Business area: Retail Closing date: 27 January 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
We re supporting a well-regarded and growing law firm who are looking to add an Employment Lawyer to their established and high-performing team. This is a fantastic opportunity for an experienced employment professional to join a supportive practice that provides practical, commercially focused advice to both employers and employees. The Role You ll be handling a varied and interesting caseload, covering both contentious and non-contentious employment matters. The team is known for its pragmatic approach and strong client relationships, and you ll be trusted to manage your own files while working collaboratively with colleagues. To be considered for the role, you ll require the following essentials: Has at least 2 years experience in employment law (applications from more senior candidates are also welcomed). Is confident managing their own caseload with minimal supervision. Has a solutions-focused, commercially minded approach. Ideally has experience acting for both employers and employees. Takes pride in delivering excellent client service. Communicates clearly and professionally and enjoys building strong client relationships. Within this position, you ll also be providing advice and guidance on: Settlement agreements Redundancy and business reorganisation matters TUPE transfers Unfair and constructive dismissal claims Equality and discrimination issues Grievance and disciplinary procedures Absence management ACAS Early Conciliation Employment contracts, policies, and handbooks Restrictive covenants Why Join? You ll be joining a forward-thinking firm that values teamwork, quality, and work-life balance. The team offers a supportive environment, high-quality work, and genuine opportunities for progression as the department continues to grow. If you re looking to take the next step in your employment law career and want to be part of a firm where your expertise is valued, this could be the perfect move. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as a Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Jan 16, 2026
Full time
We re supporting a well-regarded and growing law firm who are looking to add an Employment Lawyer to their established and high-performing team. This is a fantastic opportunity for an experienced employment professional to join a supportive practice that provides practical, commercially focused advice to both employers and employees. The Role You ll be handling a varied and interesting caseload, covering both contentious and non-contentious employment matters. The team is known for its pragmatic approach and strong client relationships, and you ll be trusted to manage your own files while working collaboratively with colleagues. To be considered for the role, you ll require the following essentials: Has at least 2 years experience in employment law (applications from more senior candidates are also welcomed). Is confident managing their own caseload with minimal supervision. Has a solutions-focused, commercially minded approach. Ideally has experience acting for both employers and employees. Takes pride in delivering excellent client service. Communicates clearly and professionally and enjoys building strong client relationships. Within this position, you ll also be providing advice and guidance on: Settlement agreements Redundancy and business reorganisation matters TUPE transfers Unfair and constructive dismissal claims Equality and discrimination issues Grievance and disciplinary procedures Absence management ACAS Early Conciliation Employment contracts, policies, and handbooks Restrictive covenants Why Join? You ll be joining a forward-thinking firm that values teamwork, quality, and work-life balance. The team offers a supportive environment, high-quality work, and genuine opportunities for progression as the department continues to grow. If you re looking to take the next step in your employment law career and want to be part of a firm where your expertise is valued, this could be the perfect move. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as a Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Financial Controller- Exciting Opportunity in the Construction / Property Sector £60,000 - £65,000 Liverpool City Centre Are you an experienced finance professional looking for your next challenge? A well-established company in the Construction / Property industry is seeking a skilled Financial Controller to take ownership of financial operations and drive business success click apply for full job details
Jan 16, 2026
Full time
Financial Controller- Exciting Opportunity in the Construction / Property Sector £60,000 - £65,000 Liverpool City Centre Are you an experienced finance professional looking for your next challenge? A well-established company in the Construction / Property industry is seeking a skilled Financial Controller to take ownership of financial operations and drive business success click apply for full job details
A regional health service provider in Portsmouth is seeking experienced Business Support Administrators to support children and young people's mental health care. The role offers flexible hours and duties including managing referrals, appointment bookings, and supporting administrative functions. Candidates should possess strong organizational skills and have GCSEs in English and Maths. Salary ranges from £24,937 to £26,598 based on part-time hours.
Jan 16, 2026
Full time
A regional health service provider in Portsmouth is seeking experienced Business Support Administrators to support children and young people's mental health care. The role offers flexible hours and duties including managing referrals, appointment bookings, and supporting administrative functions. Candidates should possess strong organizational skills and have GCSEs in English and Maths. Salary ranges from £24,937 to £26,598 based on part-time hours.
Life on the team An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This role will be covering the hours of 7am till 7pm, Monday to Friday, with varying shift patterns click apply for full job details
Jan 16, 2026
Contractor
Life on the team An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This role will be covering the hours of 7am till 7pm, Monday to Friday, with varying shift patterns click apply for full job details
Emergency Medical Advisor (999 Call Handler) - Crawley Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common. You are the first person our patients speak to when they call 999 in an emergency. What makes a great 999 Emergency Call Handler (Emergency Medical Advisor)? Our 999 Emergency Call Handlers are all caring and empathetic They all have great communication skills They're all happy and able to work flexibly Main duties of the job As a SECAmb 999 Emergency Call Handler, you are the first point of contact and are responsible for ensuring the correct information is obtained from the caller, whilst offering advice or re-assurance sometimes under difficult circumstances. You will enter details into a computer system about the patient and their condition which categorises the seriousness of their illness or injury to ensure the patient receives the most appropriate care from us, this may be an emergency ambulance response, a telephone assessment by a clinician, a referral to an alternative care pathway or self care advice. We will provide full training in a warm, friendly environment in our Emergency Call Centres. 9 weeks full time training Is full time, even for part time applicants Has a 'must' attend policy due to you obtaining your Pathways licence Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live". Is designed to fully support full transition to call handling independently About us As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for. For a detailed insight in the Call Handler role, please see the information slides attached to this advert. What we can offer you: Competitive salary of £24,071 - £25,674 with the earning potential of up to £30,000 per annum. Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £16.62 per hour. For Sundays and Public Holidays, you will earn approximately £20.80 per hour. 35 days' annual leave inclusive of Bank Holidays (pro rata) Flexible working hours on a rota pattern Free parking Staff networks Training and development Salary Sacrifice schemes for cars or push bikes Access to occupational health Enhanced DBS check Job responsibilities The role of an Emergency 999 Call Handler (Emergency Medical Advisor) When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services. This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation. Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature Further Information The interview process will consist of 6 Multi Mini Interview's (MMI's) a Call listening element and a tour of the Emergency Operations Centre. You will be required to complete an online Psychometric Test prior to the assessment day. All successful applicants will be required to undertake an Enhanced DBS check for adults and children. Person Specification Qualifications Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher Level 2 in Customer Service or Health and Social Care Experience Previous experience working and communicating with the public Ability to communicate with a variety of different people and build rapport Experience of working in a computer based role - strong IT skills Previous experience working in a team or with stakeholders across a range of settings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a yearper annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Jan 16, 2026
Full time
Emergency Medical Advisor (999 Call Handler) - Crawley Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common. You are the first person our patients speak to when they call 999 in an emergency. What makes a great 999 Emergency Call Handler (Emergency Medical Advisor)? Our 999 Emergency Call Handlers are all caring and empathetic They all have great communication skills They're all happy and able to work flexibly Main duties of the job As a SECAmb 999 Emergency Call Handler, you are the first point of contact and are responsible for ensuring the correct information is obtained from the caller, whilst offering advice or re-assurance sometimes under difficult circumstances. You will enter details into a computer system about the patient and their condition which categorises the seriousness of their illness or injury to ensure the patient receives the most appropriate care from us, this may be an emergency ambulance response, a telephone assessment by a clinician, a referral to an alternative care pathway or self care advice. We will provide full training in a warm, friendly environment in our Emergency Call Centres. 9 weeks full time training Is full time, even for part time applicants Has a 'must' attend policy due to you obtaining your Pathways licence Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live". Is designed to fully support full transition to call handling independently About us As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for. For a detailed insight in the Call Handler role, please see the information slides attached to this advert. What we can offer you: Competitive salary of £24,071 - £25,674 with the earning potential of up to £30,000 per annum. Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £16.62 per hour. For Sundays and Public Holidays, you will earn approximately £20.80 per hour. 35 days' annual leave inclusive of Bank Holidays (pro rata) Flexible working hours on a rota pattern Free parking Staff networks Training and development Salary Sacrifice schemes for cars or push bikes Access to occupational health Enhanced DBS check Job responsibilities The role of an Emergency 999 Call Handler (Emergency Medical Advisor) When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services. This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation. Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature Further Information The interview process will consist of 6 Multi Mini Interview's (MMI's) a Call listening element and a tour of the Emergency Operations Centre. You will be required to complete an online Psychometric Test prior to the assessment day. All successful applicants will be required to undertake an Enhanced DBS check for adults and children. Person Specification Qualifications Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher Level 2 in Customer Service or Health and Social Care Experience Previous experience working and communicating with the public Ability to communicate with a variety of different people and build rapport Experience of working in a computer based role - strong IT skills Previous experience working in a team or with stakeholders across a range of settings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a yearper annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Consortium Professional Recruitment
Hull, Yorkshire
Job Title: Business Development Manager Location: Remote / UK Salary: £37,000-£39,000 + bonus Description: Consortium Professional Recruitment are excited to be supporting our client with the recruitment of a Business Development Manager to join their growing commercial team click apply for full job details
Jan 16, 2026
Full time
Job Title: Business Development Manager Location: Remote / UK Salary: £37,000-£39,000 + bonus Description: Consortium Professional Recruitment are excited to be supporting our client with the recruitment of a Business Development Manager to join their growing commercial team click apply for full job details
As our EHS Manager at our Bolton site you will be responsible for the Health & Safety for the manufacturing site, alongside the senior management team. This position is ideal for someone with experience working as a EHS Manager for the last few years or someone as a Senior EHS Advisor looking for the next opportunity. We offer a supportive environment where safety is key, growth and career develop click apply for full job details
Jan 16, 2026
Full time
As our EHS Manager at our Bolton site you will be responsible for the Health & Safety for the manufacturing site, alongside the senior management team. This position is ideal for someone with experience working as a EHS Manager for the last few years or someone as a Senior EHS Advisor looking for the next opportunity. We offer a supportive environment where safety is key, growth and career develop click apply for full job details
Job Title: Principal Product Safety Engineer Location: Broad Oak, Frimley, New Malden or Filton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: Circa £70,000 depending on qualifications and experience What you'll be doing: Providing support to the functions Technical Authority teams with the management of the hazards, risks and associated mitigations and contribute to the development of the hazard log and the maturity of information contained within. Responsible for product safety strategy/argument assessment against major subsystems or key complex technologies. Production of high-quality submissions including hazard logs, safety cases and safety plans. Organising and facilitate HAZIDs and review meetings and contribute to other HAZIDs when required. Working with the Technical Authority teams and embedded Safety Engineers in collating adequate product safety related evidence to support the safety case argument and acceptance via the Requirements and Acceptance Team. Your skills and experiences: Knowledge of safety management processes and techniques Experience of working in more than one phase of the Engineering Lifecycle, with sufficient experience of design principles to enable a good understanding of adjacent phases and through life engineering issues Awareness of customer defence standards such as: DSA-02, JSP430, Def Stan 00-56, MilStn 882E, BS EN 61508 Familiar with the principles of a Safety Management System Experienced in writing technical documentation to an elevated level Experience in Product Safety within Software Systems would be advantageous Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Product Safety team: The Combat System is the heart of any platform, and being part of integrating these complex systems safely through design and assurance is the role of the Product Safety team. Working independently and collaboratively with a like-minded Product Safety Engineers, you will be critical is underpinning the integrity of cutting-edge technology from design concept through to disposal. As a valued stakeholder working alongside Design Technical Authorities, you will play a pivotal role challenging norm as well of bringing new ideas to table across a varied and ever-changing portfolio of Combat System projects. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 30th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 16, 2026
Full time
Job Title: Principal Product Safety Engineer Location: Broad Oak, Frimley, New Malden or Filton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: Circa £70,000 depending on qualifications and experience What you'll be doing: Providing support to the functions Technical Authority teams with the management of the hazards, risks and associated mitigations and contribute to the development of the hazard log and the maturity of information contained within. Responsible for product safety strategy/argument assessment against major subsystems or key complex technologies. Production of high-quality submissions including hazard logs, safety cases and safety plans. Organising and facilitate HAZIDs and review meetings and contribute to other HAZIDs when required. Working with the Technical Authority teams and embedded Safety Engineers in collating adequate product safety related evidence to support the safety case argument and acceptance via the Requirements and Acceptance Team. Your skills and experiences: Knowledge of safety management processes and techniques Experience of working in more than one phase of the Engineering Lifecycle, with sufficient experience of design principles to enable a good understanding of adjacent phases and through life engineering issues Awareness of customer defence standards such as: DSA-02, JSP430, Def Stan 00-56, MilStn 882E, BS EN 61508 Familiar with the principles of a Safety Management System Experienced in writing technical documentation to an elevated level Experience in Product Safety within Software Systems would be advantageous Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Product Safety team: The Combat System is the heart of any platform, and being part of integrating these complex systems safely through design and assurance is the role of the Product Safety team. Working independently and collaboratively with a like-minded Product Safety Engineers, you will be critical is underpinning the integrity of cutting-edge technology from design concept through to disposal. As a valued stakeholder working alongside Design Technical Authorities, you will play a pivotal role challenging norm as well of bringing new ideas to table across a varied and ever-changing portfolio of Combat System projects. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 30th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Are you a 2024 or 2025 grad looking to start your first full-time counselling position? Are you looking to join a supportive company that will give you further training to develop your career? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. Start date - April This is an incredible opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation and gain further paid training to gain relevant skills for an EAP! The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: Digital Counselling Telephone Counselling Solution Focused Counselling Risk Assessment and Managing Risk Safeguarding Training Online CBT Online Counselling Case Management It is essential that you have the following: Minimum diploma level 4 in Counselling & minimum of 100 counselling hours To be a member of the BACP Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to 60 per month for supervision Inhouse supervision Monthly incentives such as weekends away! Supervision 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) Birthday Off/Mental Health Day Profit Share Scheme Perkbox (staff discount scheme) Christmas bonus after 3 years of service Contributory Pension Scheme Fab Fridays- dress down & free treats Allied Pride Network Social events throughout the year Free breakfast on Mondays Fresh fruit delivered to the office each week Free annual flu vaccine Private health insurance after 5 years service Life Insurance Discounted eye test Discounted glasses/contact lenses prescription Deadline: Tuesday 20th at 12pm. 50707SKR1 INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Jan 16, 2026
Full time
Are you a 2024 or 2025 grad looking to start your first full-time counselling position? Are you looking to join a supportive company that will give you further training to develop your career? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. Start date - April This is an incredible opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation and gain further paid training to gain relevant skills for an EAP! The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: Digital Counselling Telephone Counselling Solution Focused Counselling Risk Assessment and Managing Risk Safeguarding Training Online CBT Online Counselling Case Management It is essential that you have the following: Minimum diploma level 4 in Counselling & minimum of 100 counselling hours To be a member of the BACP Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to 60 per month for supervision Inhouse supervision Monthly incentives such as weekends away! Supervision 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) Birthday Off/Mental Health Day Profit Share Scheme Perkbox (staff discount scheme) Christmas bonus after 3 years of service Contributory Pension Scheme Fab Fridays- dress down & free treats Allied Pride Network Social events throughout the year Free breakfast on Mondays Fresh fruit delivered to the office each week Free annual flu vaccine Private health insurance after 5 years service Life Insurance Discounted eye test Discounted glasses/contact lenses prescription Deadline: Tuesday 20th at 12pm. 50707SKR1 INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
jobs.jerseyeveningpost.com-job boards
Neath, West Glamorgan
Our client is seeking a Senior Administrator to join their Fund Services team on a fixed-term maternity contract from September 2025 to February districts. This full-time role, based in Jersey, is ideal for an experienced fund and company administration professional with a strong understanding of regulatory requirements and proven supervisory skills. The successful candidate will take responsibility for a complex portfolioarraidh of clients while supporting the wider team in delivering a high-quality, efficient service. Job Duties Administer a limited portfolio of complex, demanding, and high-risk fund and company structures Monitor and manage risk exposure in line with internal procedures and escalataste concerns as necessary Support team members and assist in managing client relationships, attending client and adviser meetings where required Oversee billing and aged debt for both personal and team matters Ensure adequate handover and continuity of service during any planned absences Maintain up-to-date knowledge of relevant local regulatory and legislative requirements Act as an authorised signatory in accordance with company policies Participate in management meetings and support implementation of strategic decisions Allocate new business or team tasks effectively based on skills and experience Contribute to departmental projects to improve service delivery and efficiencyješ Manage, support, and guide a team of administrators, contributing to their professionalserialization development Assist with recruitment, performance reviews , and other people management duties as needed Job Requirements Minimum of 6 years' relevant experience in fund and company administration Strong technical knowledge of fund structures, Jersey Company Law residual and regulatory environment Experience managing a team within a fund services environment Excellent interpersonal follow and communication skills Ability to work under pressure and meet deadlines Highly organised with strong time management skills Proficient in Microsoft Office and other relevant IT systems A proactive, solution-focused mindset with strong problem-solving abilities What You'll Love Our client offers a collaborative and agile work environment, built on core values of ambition, agility, and client focus. Their global reach and supportive team culture provides the ideal setting for professionals to thrive while contributing meaningfully to the success of the business. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Jan 16, 2026
Full time
Our client is seeking a Senior Administrator to join their Fund Services team on a fixed-term maternity contract from September 2025 to February districts. This full-time role, based in Jersey, is ideal for an experienced fund and company administration professional with a strong understanding of regulatory requirements and proven supervisory skills. The successful candidate will take responsibility for a complex portfolioarraidh of clients while supporting the wider team in delivering a high-quality, efficient service. Job Duties Administer a limited portfolio of complex, demanding, and high-risk fund and company structures Monitor and manage risk exposure in line with internal procedures and escalataste concerns as necessary Support team members and assist in managing client relationships, attending client and adviser meetings where required Oversee billing and aged debt for both personal and team matters Ensure adequate handover and continuity of service during any planned absences Maintain up-to-date knowledge of relevant local regulatory and legislative requirements Act as an authorised signatory in accordance with company policies Participate in management meetings and support implementation of strategic decisions Allocate new business or team tasks effectively based on skills and experience Contribute to departmental projects to improve service delivery and efficiencyješ Manage, support, and guide a team of administrators, contributing to their professionalserialization development Assist with recruitment, performance reviews , and other people management duties as needed Job Requirements Minimum of 6 years' relevant experience in fund and company administration Strong technical knowledge of fund structures, Jersey Company Law residual and regulatory environment Experience managing a team within a fund services environment Excellent interpersonal follow and communication skills Ability to work under pressure and meet deadlines Highly organised with strong time management skills Proficient in Microsoft Office and other relevant IT systems A proactive, solution-focused mindset with strong problem-solving abilities What You'll Love Our client offers a collaborative and agile work environment, built on core values of ambition, agility, and client focus. Their global reach and supportive team culture provides the ideal setting for professionals to thrive while contributing meaningfully to the success of the business. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Software Engineer (FTC 12 Months) Salary: £57,000 £60,000 Location: Havant, Hampshire Working Pattern: Hybrid (1 day a month unless busy and more presence required) Hours: 40 hours per week The Role Were looking for an experienced Software Engineer to support and enhance a suite of applications used by internal teams and UK Ministry of Defence (MoD) customers click apply for full job details
Jan 16, 2026
Full time
Software Engineer (FTC 12 Months) Salary: £57,000 £60,000 Location: Havant, Hampshire Working Pattern: Hybrid (1 day a month unless busy and more presence required) Hours: 40 hours per week The Role Were looking for an experienced Software Engineer to support and enhance a suite of applications used by internal teams and UK Ministry of Defence (MoD) customers click apply for full job details
Job Title: Power Platform Presales Specialist Location: UK Remote (with occasional office visits) Type: Full-Time, Permanent Im currently working with a well-established UK-based Microsoft partner that is continuing to grow its cloud and solutions capability. As part of this growth, they are looking to hire a Power Platform Presales Specialist to join their Cloud Solutions function click apply for full job details
Jan 16, 2026
Full time
Job Title: Power Platform Presales Specialist Location: UK Remote (with occasional office visits) Type: Full-Time, Permanent Im currently working with a well-established UK-based Microsoft partner that is continuing to grow its cloud and solutions capability. As part of this growth, they are looking to hire a Power Platform Presales Specialist to join their Cloud Solutions function click apply for full job details
Senior Java Developer - Remote Working Lynx are currently working with a large IT consultancy to help them source a Senior Java Developer . Our client is large global Consultancy who work with enterprise clients, solving their business and technology problems using cutting edge Solutions. Responsibilities: Engaging in the entire software development lifecycle, from gathering requirements and designin click apply for full job details
Jan 16, 2026
Full time
Senior Java Developer - Remote Working Lynx are currently working with a large IT consultancy to help them source a Senior Java Developer . Our client is large global Consultancy who work with enterprise clients, solving their business and technology problems using cutting edge Solutions. Responsibilities: Engaging in the entire software development lifecycle, from gathering requirements and designin click apply for full job details
Exciting opportunity to join one of Australia's most innovative adventure Tour Operators as their UK Destination Manager. We are seeking a Travel Professional with extensive experience in the UK walking and hiking holiday market, who has experience working withing product and contracting for the UK, but with broad all round operational, sales and service experience for this varied role. If pounding The Peak District and exploring The Lake District is your passion and expertise, then this could be a fantastic next career move! With a salary up to 45k pa plus bonus and benefits, along with this being a fully remote role (within the UK), this is a rare opportunity in specialist Tour Operations. JOB DESCRIPTION In this exciting and fulfilling role you will be working within the dynamic adventure travel industry, supporting and inspiring new and existing clients As a Destination Manager you will work as a people and product leaders who makes key decisions on their UK walking and hiking product. You will be responsible for the growth, development and reporting for your team and revenue for their region. This position will begin with a two direct reports, but the team will grow with the product Destination Managers must be proactive in identifying any potential issues, finding solutions and ensuring that your area gets the marketing, product and systems development and any other resources it needs to meet both the expectations of our customers and those of the company. Destination Managers will also be the heroes responsible for ensuring outstanding customer experience continues across the client journey. In terms of the day to day focus of this role the UK destination manager is responsible for taking bookings from sale and working with providers on the ground to ensure we deliver accommodation and associated services to the highest standard. EXPERIENCE REQUIRED You will have previous experience of this niche product offering, so must have experience of working for a Tour Operator with a product department, specifically focusing on Uk walking, hiking and adventure. Prior to product you will have broader sales and operation experience from a Tour Operator, to enable you to combine all these skills. THE PACKAGE: Starting salary is dependent on experience but between 40k pa and 45k pa. This is a great place to work, with an engaged group of staff and excellent work environment. Our clients have high expectations of our team and in return we want our staff to be adventurous, active, authentic and fun. They will give you ample opportunity for training and development both internal and externally. You will work in a flexible, casual workplace and receive a competitive base salary with the potential to earn a bonus. They also offers wellness allowances and travel opportunities. If you have what it takes and want to join a thriving and innovative company that is passionate about adventure travel, then we want to hear from you! INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work full-time in the UK and be based in the UK. Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Jan 16, 2026
Full time
Exciting opportunity to join one of Australia's most innovative adventure Tour Operators as their UK Destination Manager. We are seeking a Travel Professional with extensive experience in the UK walking and hiking holiday market, who has experience working withing product and contracting for the UK, but with broad all round operational, sales and service experience for this varied role. If pounding The Peak District and exploring The Lake District is your passion and expertise, then this could be a fantastic next career move! With a salary up to 45k pa plus bonus and benefits, along with this being a fully remote role (within the UK), this is a rare opportunity in specialist Tour Operations. JOB DESCRIPTION In this exciting and fulfilling role you will be working within the dynamic adventure travel industry, supporting and inspiring new and existing clients As a Destination Manager you will work as a people and product leaders who makes key decisions on their UK walking and hiking product. You will be responsible for the growth, development and reporting for your team and revenue for their region. This position will begin with a two direct reports, but the team will grow with the product Destination Managers must be proactive in identifying any potential issues, finding solutions and ensuring that your area gets the marketing, product and systems development and any other resources it needs to meet both the expectations of our customers and those of the company. Destination Managers will also be the heroes responsible for ensuring outstanding customer experience continues across the client journey. In terms of the day to day focus of this role the UK destination manager is responsible for taking bookings from sale and working with providers on the ground to ensure we deliver accommodation and associated services to the highest standard. EXPERIENCE REQUIRED You will have previous experience of this niche product offering, so must have experience of working for a Tour Operator with a product department, specifically focusing on Uk walking, hiking and adventure. Prior to product you will have broader sales and operation experience from a Tour Operator, to enable you to combine all these skills. THE PACKAGE: Starting salary is dependent on experience but between 40k pa and 45k pa. This is a great place to work, with an engaged group of staff and excellent work environment. Our clients have high expectations of our team and in return we want our staff to be adventurous, active, authentic and fun. They will give you ample opportunity for training and development both internal and externally. You will work in a flexible, casual workplace and receive a competitive base salary with the potential to earn a bonus. They also offers wellness allowances and travel opportunities. If you have what it takes and want to join a thriving and innovative company that is passionate about adventure travel, then we want to hear from you! INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work full-time in the UK and be based in the UK. Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Job Title: Customer Service Advisor Contract: 6 months Location: Sheffield, UK Job Purpose To deliver a high-quality customer service function by acting as the primary point of contact for members of the public regarding services delivered by Veolia on behalf of Sheffield City Council. The role is responsible for handling customer enquiries, service requests, and complaints across multiple channels, ensuring timely resolution, clear communication, and adherence to contractual performance targets. Key Responsibilities Act as the first point of contact for customers via telephone, email, social media, and face-to-face interactions, dealing with both internal and external customers in a professional and courteous manner. Manage a high volume of incoming enquiries relating to approximately 240,000 properties across Sheffield. Respond promptly and accurately to customer enquiries, service requests, and complaints, ensuring a positive customer experience. Resolve customer complaints at the first point of contact wherever possible, achieving outcomes that meet both customer expectations and business requirements. Gather, assess, and record all relevant information required to resolve service enquiries effectively. Process customer requests, complaints, and enquiries in line with agreed procedures and service standards. Liaise closely with internal teams, including Operations and Systems Support, to ensure work is completed, issues are progressed, and system records are updated accurately. Carry out proactive and reactive customer callbacks to provide progress updates and confirm resolution of issues. Clearly communicate resolution timescales and manage customer expectations throughout the service lifecycle. Maintain a strong working knowledge of all relevant processes, procedures, and systems to ensure service quality and contractual compliance. Contribute to the achievement of contractual call-handling and performance targets through efficient and effective customer service delivery. Key Skills and Competencies Strong customer service and communication skills across multiple channels Ability to handle high volumes of enquiries in a fast-paced environment Confident complaint-handling and problem-solving capability Attention to detail and accuracy in record-keeping and system updates Ability to work collaboratively with internal teams Commitment to service quality, consistency, and continuous improvement What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jan 16, 2026
Contractor
Job Title: Customer Service Advisor Contract: 6 months Location: Sheffield, UK Job Purpose To deliver a high-quality customer service function by acting as the primary point of contact for members of the public regarding services delivered by Veolia on behalf of Sheffield City Council. The role is responsible for handling customer enquiries, service requests, and complaints across multiple channels, ensuring timely resolution, clear communication, and adherence to contractual performance targets. Key Responsibilities Act as the first point of contact for customers via telephone, email, social media, and face-to-face interactions, dealing with both internal and external customers in a professional and courteous manner. Manage a high volume of incoming enquiries relating to approximately 240,000 properties across Sheffield. Respond promptly and accurately to customer enquiries, service requests, and complaints, ensuring a positive customer experience. Resolve customer complaints at the first point of contact wherever possible, achieving outcomes that meet both customer expectations and business requirements. Gather, assess, and record all relevant information required to resolve service enquiries effectively. Process customer requests, complaints, and enquiries in line with agreed procedures and service standards. Liaise closely with internal teams, including Operations and Systems Support, to ensure work is completed, issues are progressed, and system records are updated accurately. Carry out proactive and reactive customer callbacks to provide progress updates and confirm resolution of issues. Clearly communicate resolution timescales and manage customer expectations throughout the service lifecycle. Maintain a strong working knowledge of all relevant processes, procedures, and systems to ensure service quality and contractual compliance. Contribute to the achievement of contractual call-handling and performance targets through efficient and effective customer service delivery. Key Skills and Competencies Strong customer service and communication skills across multiple channels Ability to handle high volumes of enquiries in a fast-paced environment Confident complaint-handling and problem-solving capability Attention to detail and accuracy in record-keeping and system updates Ability to work collaboratively with internal teams Commitment to service quality, consistency, and continuous improvement What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
