Head of Sales & Marketing Location: Darwen (National travel required) Working Hours: 9am 5pm Salary: £60,000 plus bonus About the Company Our client is a long-established and successful organisation operating within the insurance claims management sector, authorised and regulated by the FCA. As well as managing end-to-end property insurance claims on behalf of policyholders, we have grown a national franchise network delivering our proven business model across the UK. They are committed to continued brand elevation, market expansion, and strengthening our strategic partnerships with insurers, brokers and associated referral partners. Purpose of the Role To lead and develop the Sales & Marketing strategy to significantly increase brand recognition, market share and high-quality referrals. The Head of Sales & Marketing will play a pivotal role, while supporting the commercial success of the nationwide franchise network. This role will develop insight-led campaigns, broker / insurer relationship strategies, and drive the performance of both the central marketing function and the network s local business development activity. Key Responsibilities Strategic Leadership Develop and implement the company s UK-wide Sales & Marketing strategy aligned to business growth objectives. Lead brand positioning to establish the company as a recognised consumer-trusted brand in the property claims sector. Represent Sales & Marketing at Senior Management Team level, contributing to strategic plans, budgeting, risk management and commercial priorities. Ensure all marketing and promotional activity reflects FCA regulatory requirements and compliant customer communications standards. Business Development & Relationship Growth Strengthen and expand relationships with insurers, brokers, loss assessors and professional referral networks. Identify and secure new high-value referral partnerships and commercial opportunities. Provide strategic leadership, coaching and direction to franchisees in developing their local business development activity. Introduce and monitor processes for lead quality, referral conversion, and performance measurement. Marketing Leadership Oversee brand, digital, PR, content, and communications strategy to maximise audience reach and trust. Ensure the consistent and compliant use of brand identity across the entire franchise network. Drive insight-led marketing: market segmentation, competitor analysis, consumer journey mapping and messaging refinement. Deliver targeted campaigns to increase both national inbound enquiries and local franchise lead generation. Sales Performance Management Lead and develop a high-performing Sales & Marketing team with clear KPIs, accountability and professional development plans. Introduce robust performance dashboards and reporting tools to track pipeline, conversion, ROI and cost of acquisition. Work with Finance and Operations Directors to forecast revenue, monitor margins and contribute to commercial decision-making. Franchise Support & Network Growth Develop marketing and sales training programmes for franchisees (onboarding, ongoing development, coaching). Drive adoption of CRM, reporting systems and lead management processes across the network. Support Franchise Recruitment activity in collaboration with Managing Director, ensuring brand reach supports network expansion. Qualifications, Experience & Skills Essential Senior Sales & Marketing leadership experience, ideally within insurance, financial services, or a regulated environment. Demonstrable success in growing brand presence and demand generation at national scale. Strong track record of building and managing strategic commercial partnerships. Experience coaching teams and/or distributed networks to achieve consistent standards. Strong analytical mindset with ability to interpret data, market insight and financial information. Excellent verbal and written communication skills, confident influencing at Senior and Director level. Desirable Experience working with or supporting franchise networks. Experience leading brand repositioning or national awareness campaigns. Understanding of claims management processes or property/insurance supply chain sectors. Personal Attributes Dynamic, highly motivated and commercially astute. Innovative thinker who brings new ideas, energy and pace. Collaborative leadership style, able to bring people with them. Customer-centric with commitment to quality, fairness and fair customer outcomes. Confident, strategic and resilient with the ability to deliver results. Performance Indicators / Success Measures Increased national brand awareness and inbound enquiry volume. Growth in insurer / broker referral partnership activity. Improved franchise lead generation, sales conversion and turnover. Consistent brand presentation and compliant messaging across the network. Sales & Marketing team performance, retention and engagement. If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 11.12.2025 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Nov 11, 2025
Full time
Head of Sales & Marketing Location: Darwen (National travel required) Working Hours: 9am 5pm Salary: £60,000 plus bonus About the Company Our client is a long-established and successful organisation operating within the insurance claims management sector, authorised and regulated by the FCA. As well as managing end-to-end property insurance claims on behalf of policyholders, we have grown a national franchise network delivering our proven business model across the UK. They are committed to continued brand elevation, market expansion, and strengthening our strategic partnerships with insurers, brokers and associated referral partners. Purpose of the Role To lead and develop the Sales & Marketing strategy to significantly increase brand recognition, market share and high-quality referrals. The Head of Sales & Marketing will play a pivotal role, while supporting the commercial success of the nationwide franchise network. This role will develop insight-led campaigns, broker / insurer relationship strategies, and drive the performance of both the central marketing function and the network s local business development activity. Key Responsibilities Strategic Leadership Develop and implement the company s UK-wide Sales & Marketing strategy aligned to business growth objectives. Lead brand positioning to establish the company as a recognised consumer-trusted brand in the property claims sector. Represent Sales & Marketing at Senior Management Team level, contributing to strategic plans, budgeting, risk management and commercial priorities. Ensure all marketing and promotional activity reflects FCA regulatory requirements and compliant customer communications standards. Business Development & Relationship Growth Strengthen and expand relationships with insurers, brokers, loss assessors and professional referral networks. Identify and secure new high-value referral partnerships and commercial opportunities. Provide strategic leadership, coaching and direction to franchisees in developing their local business development activity. Introduce and monitor processes for lead quality, referral conversion, and performance measurement. Marketing Leadership Oversee brand, digital, PR, content, and communications strategy to maximise audience reach and trust. Ensure the consistent and compliant use of brand identity across the entire franchise network. Drive insight-led marketing: market segmentation, competitor analysis, consumer journey mapping and messaging refinement. Deliver targeted campaigns to increase both national inbound enquiries and local franchise lead generation. Sales Performance Management Lead and develop a high-performing Sales & Marketing team with clear KPIs, accountability and professional development plans. Introduce robust performance dashboards and reporting tools to track pipeline, conversion, ROI and cost of acquisition. Work with Finance and Operations Directors to forecast revenue, monitor margins and contribute to commercial decision-making. Franchise Support & Network Growth Develop marketing and sales training programmes for franchisees (onboarding, ongoing development, coaching). Drive adoption of CRM, reporting systems and lead management processes across the network. Support Franchise Recruitment activity in collaboration with Managing Director, ensuring brand reach supports network expansion. Qualifications, Experience & Skills Essential Senior Sales & Marketing leadership experience, ideally within insurance, financial services, or a regulated environment. Demonstrable success in growing brand presence and demand generation at national scale. Strong track record of building and managing strategic commercial partnerships. Experience coaching teams and/or distributed networks to achieve consistent standards. Strong analytical mindset with ability to interpret data, market insight and financial information. Excellent verbal and written communication skills, confident influencing at Senior and Director level. Desirable Experience working with or supporting franchise networks. Experience leading brand repositioning or national awareness campaigns. Understanding of claims management processes or property/insurance supply chain sectors. Personal Attributes Dynamic, highly motivated and commercially astute. Innovative thinker who brings new ideas, energy and pace. Collaborative leadership style, able to bring people with them. Customer-centric with commitment to quality, fairness and fair customer outcomes. Confident, strategic and resilient with the ability to deliver results. Performance Indicators / Success Measures Increased national brand awareness and inbound enquiry volume. Growth in insurer / broker referral partnership activity. Improved franchise lead generation, sales conversion and turnover. Consistent brand presentation and compliant messaging across the network. Sales & Marketing team performance, retention and engagement. If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 11.12.2025 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Finance Business Partner York, North Yorkshire, YO1 £65,000 per annum Permanent role hybrid working will be flexible on 30hrs to 37.5hrs per week Monday to Friday Hawk 3 Talent Solutions are recruiting for a highly motivated and commercially astute Finance Business Partner to join a growing FP&A team based in York, North Yorkshire. This is a strategic role that will work closely with senior stakeholders across the business to drive performance, support decision-making, and contribute to our ambitious growth plans. Key Responsibilities Strategic Planning & Forecasting: Lead the development of detailed budgets, rolling forecasts, and long-term strategic plans in collaboration with executive stakeholders. Performance Reporting: Deliver timely and accurate financial reports with insightful commentary on variances, trends, and business impacts. Business Partnering: Build strong relationships with key stakeholders, acting as the primary finance contact for your areas of responsibility. Influence decision-making and drive operational improvements. KPI Development: Support the evolution of KPI reporting, enhancing existing metrics and identifying new performance indicators aligned with business goals. Risk & Opportunity Management: Identify financial risks and opportunities, providing recommendations to mitigate or capitalise on them. Leadership Support: Deputise for the FP&A Lead when required, contributing to leadership discussions and strategic initiatives. Ad Hoc Projects: Participate in cross-functional projects, providing financial insight and analysis to support business cases and initiatives. Candidate Profile Qualifications: Fully qualified accountant (ACA, CIMA, ACCA) with at least 5 years post-qualification experience. Experience: Proven track record in a finance business partnering role within a fast-paced, evolving environment. Skills Strong analytical and problem-solving skills. Advanced Excel skills and confidence working with large, complex datasets. Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation. Comfortable working independently and navigating ambiguity. Attributes: A proactive, ambitious team player with a strong values set and a commitment to continuous improvement. Why Join Us? This is a fantastic opportunity to make a real impact in a business that values innovation, agility, and collaboration. You ll be part of a supportive team, with the autonomy to shape your role and contribute to strategic decision-making. If you would like to apply for the role of Finance Business Partner, then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 10.12.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Nov 10, 2025
Full time
Finance Business Partner York, North Yorkshire, YO1 £65,000 per annum Permanent role hybrid working will be flexible on 30hrs to 37.5hrs per week Monday to Friday Hawk 3 Talent Solutions are recruiting for a highly motivated and commercially astute Finance Business Partner to join a growing FP&A team based in York, North Yorkshire. This is a strategic role that will work closely with senior stakeholders across the business to drive performance, support decision-making, and contribute to our ambitious growth plans. Key Responsibilities Strategic Planning & Forecasting: Lead the development of detailed budgets, rolling forecasts, and long-term strategic plans in collaboration with executive stakeholders. Performance Reporting: Deliver timely and accurate financial reports with insightful commentary on variances, trends, and business impacts. Business Partnering: Build strong relationships with key stakeholders, acting as the primary finance contact for your areas of responsibility. Influence decision-making and drive operational improvements. KPI Development: Support the evolution of KPI reporting, enhancing existing metrics and identifying new performance indicators aligned with business goals. Risk & Opportunity Management: Identify financial risks and opportunities, providing recommendations to mitigate or capitalise on them. Leadership Support: Deputise for the FP&A Lead when required, contributing to leadership discussions and strategic initiatives. Ad Hoc Projects: Participate in cross-functional projects, providing financial insight and analysis to support business cases and initiatives. Candidate Profile Qualifications: Fully qualified accountant (ACA, CIMA, ACCA) with at least 5 years post-qualification experience. Experience: Proven track record in a finance business partnering role within a fast-paced, evolving environment. Skills Strong analytical and problem-solving skills. Advanced Excel skills and confidence working with large, complex datasets. Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation. Comfortable working independently and navigating ambiguity. Attributes: A proactive, ambitious team player with a strong values set and a commitment to continuous improvement. Why Join Us? This is a fantastic opportunity to make a real impact in a business that values innovation, agility, and collaboration. You ll be part of a supportive team, with the autonomy to shape your role and contribute to strategic decision-making. If you would like to apply for the role of Finance Business Partner, then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 10.12.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Digital Content Marketing Executive (Creative) Ripon, North Yorkshire HG4 Salary is dependent on experience Full time Office based role working Monday to Friday 9am 5pm Commutable from York, Harrogate, Knaresborough, Wetherby, Tadcaster, Thirsk, Malton or Northallerton, North Yorkshire About the Role Hawk 3 Talent Solutions are recruiting for a established friendly company based in Ripon, North Yorkshire who are looking for a hands-on, creative digital content marketer to join a dynamic marketing team. Working closely with the Head of Marketing, you ll be responsible for crafting engaging digital content that tells compelling stories, connects with audiences, and supports broader business goals. This is a varied and creative role ideal for someone who enjoys producing impactful content, takes initiative, and has a passion for beauty and natural ingredients. Key Responsibilities Support the planning and delivery of the digital content strategy. Bring the brand to life through storytelling and visual content. Identify trends and opportunities to create engaging content. Plan, create, and publish content across websites, blogs, email campaigns, and social media. Write clear, on-brand copy for articles, product descriptions, newsletters, and campaigns. Develop and maintain website content using Shopify and WordPress. Create and schedule social media posts across platforms (Facebook, Instagram, LinkedIn). Monitor and respond to social media engagement. Create internal and external email campaigns using Mailchimp and Campaign Monitor. Design simple visual assets and videos using Canva or Adobe Creative Suite. Support performance reporting and content optimisation using data insights. Write in a conversational yet SEO-optimised style. Contribute creative ideas to enhance brand presence and digital footprint. About You Experience or education in content writing, digital marketing, or a creative field. Strong writing and editing skills with a flair for storytelling. Ability to write for various formats (blogs, web, email, social media). Creative eye for design and layout. Familiarity with Canva, Adobe Creative Suite, WordPress, Mailchimp, and social media tools. Curious, creative, and eager to learn. Organised with strong attention to detail and deadline oriented. Desirable Skills Video editing and/or basic design experience (Adobe Premiere Pro, Canva, etc.) Understanding of SEO and digital content best practices Benefits Full-time (37.5 hours/week, 9am 5pm) 25 days holiday plus bank holidays Free onsite parking Inclusive and diverse culture Pension scheme Staff product perks Cycle to Work scheme Free eye tests Casual dress code Life insurance Refer-a-friend scheme Health & wellbeing events If you would like to apply for the role of Digital Content Marketing Executive then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 24.11.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Nov 10, 2025
Full time
Digital Content Marketing Executive (Creative) Ripon, North Yorkshire HG4 Salary is dependent on experience Full time Office based role working Monday to Friday 9am 5pm Commutable from York, Harrogate, Knaresborough, Wetherby, Tadcaster, Thirsk, Malton or Northallerton, North Yorkshire About the Role Hawk 3 Talent Solutions are recruiting for a established friendly company based in Ripon, North Yorkshire who are looking for a hands-on, creative digital content marketer to join a dynamic marketing team. Working closely with the Head of Marketing, you ll be responsible for crafting engaging digital content that tells compelling stories, connects with audiences, and supports broader business goals. This is a varied and creative role ideal for someone who enjoys producing impactful content, takes initiative, and has a passion for beauty and natural ingredients. Key Responsibilities Support the planning and delivery of the digital content strategy. Bring the brand to life through storytelling and visual content. Identify trends and opportunities to create engaging content. Plan, create, and publish content across websites, blogs, email campaigns, and social media. Write clear, on-brand copy for articles, product descriptions, newsletters, and campaigns. Develop and maintain website content using Shopify and WordPress. Create and schedule social media posts across platforms (Facebook, Instagram, LinkedIn). Monitor and respond to social media engagement. Create internal and external email campaigns using Mailchimp and Campaign Monitor. Design simple visual assets and videos using Canva or Adobe Creative Suite. Support performance reporting and content optimisation using data insights. Write in a conversational yet SEO-optimised style. Contribute creative ideas to enhance brand presence and digital footprint. About You Experience or education in content writing, digital marketing, or a creative field. Strong writing and editing skills with a flair for storytelling. Ability to write for various formats (blogs, web, email, social media). Creative eye for design and layout. Familiarity with Canva, Adobe Creative Suite, WordPress, Mailchimp, and social media tools. Curious, creative, and eager to learn. Organised with strong attention to detail and deadline oriented. Desirable Skills Video editing and/or basic design experience (Adobe Premiere Pro, Canva, etc.) Understanding of SEO and digital content best practices Benefits Full-time (37.5 hours/week, 9am 5pm) 25 days holiday plus bank holidays Free onsite parking Inclusive and diverse culture Pension scheme Staff product perks Cycle to Work scheme Free eye tests Casual dress code Life insurance Refer-a-friend scheme Health & wellbeing events If you would like to apply for the role of Digital Content Marketing Executive then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 24.11.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Business Development Executive - Hybrid Location: Bristol Hours: Monday Friday, 40 hours per week Salary: Up to £31,000 DOE, Bonus & Company Car Join a Leading Foodservice Business in Bristol Independent Sales Executive Are you a driven sales professional with experience in the foodservice sector? Do you thrive on building strong customer relationships and growing business within a dynamic, well-established industry? If so, this could be the perfect next step for you. Our client, a respected Foodservice business based in Bristol, has been supplying the catering trade for over 35 years. They provide an extensive range of chilled, frozen and ambient products, plus disposables, serving customers from schools and hospitals to cafés and coffee lounges. With a focus on quality, value and outstanding customer service, they are now looking for a motivated Independent Sales Executive to join their team. The Role (Hybrid) This position offers a mix of on-the-road customer visits, office collaboration, and home-based admin time, giving you the flexibility to manage your schedule effectively while still working closely with the Sales Manager and internal teams. You will: • Manage and grow independent sales across a designated geographical area • Meet and exceed quarterly sales targets within set profit guidelines • Build strong, loyal customer relationships while identifying new opportunities • Provide excellent customer service and expert product guidance • Monitor competitor activity to stay ahead of market trends • Collaborate closely with Telesales, Finance, Stock Control and Warehouse teams • Analyse sales reports and take corrective action where necessary • Maintain accurate records and manage your own schedule and appointments About You • Minimum 1 year experience in foodservice sales • Proven track record of increasing sales and maximising opportunities • Confident delivering meetings and presentations • Strong negotiation, communication and influencing skills • Able to produce meaningful reports and manage KPIs • A team player with a proactive, professional approach Benefits Package • Salary £28,000 £31,000 (DOE) • Company car OR £5,000 car allowance (fuel covered for business mileage) • Laptop & mobile phone provided • Generous bonus structure: £1,500 for hitting Stage 1 target Additional £3,500 for achieving Stage 2 • 20 days holiday + bank holidays • Nest pension scheme • Monday Friday, 40 hours per week • Hybrid working structure If you would like to apply for the role of Business Development Executive then please email your CV to (url removed) or call Donna on (phone number removed). Closing date is 06.12.25. Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Nov 07, 2025
Full time
Business Development Executive - Hybrid Location: Bristol Hours: Monday Friday, 40 hours per week Salary: Up to £31,000 DOE, Bonus & Company Car Join a Leading Foodservice Business in Bristol Independent Sales Executive Are you a driven sales professional with experience in the foodservice sector? Do you thrive on building strong customer relationships and growing business within a dynamic, well-established industry? If so, this could be the perfect next step for you. Our client, a respected Foodservice business based in Bristol, has been supplying the catering trade for over 35 years. They provide an extensive range of chilled, frozen and ambient products, plus disposables, serving customers from schools and hospitals to cafés and coffee lounges. With a focus on quality, value and outstanding customer service, they are now looking for a motivated Independent Sales Executive to join their team. The Role (Hybrid) This position offers a mix of on-the-road customer visits, office collaboration, and home-based admin time, giving you the flexibility to manage your schedule effectively while still working closely with the Sales Manager and internal teams. You will: • Manage and grow independent sales across a designated geographical area • Meet and exceed quarterly sales targets within set profit guidelines • Build strong, loyal customer relationships while identifying new opportunities • Provide excellent customer service and expert product guidance • Monitor competitor activity to stay ahead of market trends • Collaborate closely with Telesales, Finance, Stock Control and Warehouse teams • Analyse sales reports and take corrective action where necessary • Maintain accurate records and manage your own schedule and appointments About You • Minimum 1 year experience in foodservice sales • Proven track record of increasing sales and maximising opportunities • Confident delivering meetings and presentations • Strong negotiation, communication and influencing skills • Able to produce meaningful reports and manage KPIs • A team player with a proactive, professional approach Benefits Package • Salary £28,000 £31,000 (DOE) • Company car OR £5,000 car allowance (fuel covered for business mileage) • Laptop & mobile phone provided • Generous bonus structure: £1,500 for hitting Stage 1 target Additional £3,500 for achieving Stage 2 • 20 days holiday + bank holidays • Nest pension scheme • Monday Friday, 40 hours per week • Hybrid working structure If you would like to apply for the role of Business Development Executive then please email your CV to (url removed) or call Donna on (phone number removed). Closing date is 06.12.25. Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
HR Manager Stoke-on-Trent, Staffordshire ST1 £45,000 - £50,000 per annum Full time Permanent role working Monday to Friday Office based Hawk 3 Talent Solutions are recruiting for a HR Manager or Head of HR to join a company based in Stoke-on-Trent, Staffordshire. Are you an experienced HR professional with a strong background in manufacturing environments or similar? Reporting to the Managing Director you will lead and evolve the HR function across UK and European operations, supporting departments such as Production, Technical Support, Purchasing, Sales, and Service. Working in a team of 3, this is a hands-on, strategic role ideal for someone who thrives in fast-paced, operationally focused settings and is passionate about driving cultural change, improving workforce capability, and embedding consistent HR practices across multiple sites Key Responsibilities Strategic HR Leadership Partner with senior leadership to develop and implement a people strategy aligned with manufacturing and operational goals. Drive initiatives to improve employee engagement, retention, and performance across production and field-based teams. Lead the transition from manual HR processes to digital systems, enhancing data accuracy and reporting. Support organisational design and succession planning to ensure long-term workforce capability. Act as a cultural ambassador, promoting a collaborative, inclusive, and performance-driven environment. Operational HR Management Oversee end-to-end HR operations including recruitment, onboarding, employee relations, performance management, absence, and disciplinary procedures. Ensure compliance with UK and European employment legislation, particularly in manufacturing and field service contexts. Provide expert HR guidance to line managers, enabling effective team leadership and fair decision-making. Manage and develop a small HR team to deliver high-quality, responsive support to the business. Lead annual performance reviews and objective-setting processes, ensuring consistency across departments. Collaborate with Finance to manage compensation and benefits, ensuring alignment with market benchmarks and internal equity. Produce and analyse HR metrics to support operational decisions and continuous improvement. Oversee payroll and time & attendance systems, ensuring accuracy and compliance. Systems & Process Improvement Review and streamline HR documentation and processes to improve efficiency and standardisation across manufacturing and service operations. Lead or support the implementation of a fit-for-purpose HRIS to enhance data management and reporting. Champion continuous improvement in HR administration, compliance, and employee experience. Essential Experience & Skills Proven HR generalist experience at Manager or Senior Business Partner level within a manufacturing or industrial environment. Strong working knowledge of UK employment law and familiarity with European HR practices. Demonstrated ability to influence stakeholders and drive cultural and operational change. Experience managing and developing HR teams. Practical experience implementing or optimising HR systems and digital processes. Excellent communication, interpersonal, and organisational skills. CIPD qualified (Level 5 or above) or equivalent experience. Desirable Experience in multi-site or international operations. Understanding of HR compliance for mobile and remote field-based teams. Exposure to continuous improvement or change management initiatives. Personal Attributes Professional, approachable, and resilient with a hands-on mindset. Strategic thinker who can balance long-term objectives with day-to-day priorities. Passionate about developing people and improving organisational culture. High level of integrity, discretion, and accountability. If you would like to apply for the role of HR Manager then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 3.12.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Nov 03, 2025
Full time
HR Manager Stoke-on-Trent, Staffordshire ST1 £45,000 - £50,000 per annum Full time Permanent role working Monday to Friday Office based Hawk 3 Talent Solutions are recruiting for a HR Manager or Head of HR to join a company based in Stoke-on-Trent, Staffordshire. Are you an experienced HR professional with a strong background in manufacturing environments or similar? Reporting to the Managing Director you will lead and evolve the HR function across UK and European operations, supporting departments such as Production, Technical Support, Purchasing, Sales, and Service. Working in a team of 3, this is a hands-on, strategic role ideal for someone who thrives in fast-paced, operationally focused settings and is passionate about driving cultural change, improving workforce capability, and embedding consistent HR practices across multiple sites Key Responsibilities Strategic HR Leadership Partner with senior leadership to develop and implement a people strategy aligned with manufacturing and operational goals. Drive initiatives to improve employee engagement, retention, and performance across production and field-based teams. Lead the transition from manual HR processes to digital systems, enhancing data accuracy and reporting. Support organisational design and succession planning to ensure long-term workforce capability. Act as a cultural ambassador, promoting a collaborative, inclusive, and performance-driven environment. Operational HR Management Oversee end-to-end HR operations including recruitment, onboarding, employee relations, performance management, absence, and disciplinary procedures. Ensure compliance with UK and European employment legislation, particularly in manufacturing and field service contexts. Provide expert HR guidance to line managers, enabling effective team leadership and fair decision-making. Manage and develop a small HR team to deliver high-quality, responsive support to the business. Lead annual performance reviews and objective-setting processes, ensuring consistency across departments. Collaborate with Finance to manage compensation and benefits, ensuring alignment with market benchmarks and internal equity. Produce and analyse HR metrics to support operational decisions and continuous improvement. Oversee payroll and time & attendance systems, ensuring accuracy and compliance. Systems & Process Improvement Review and streamline HR documentation and processes to improve efficiency and standardisation across manufacturing and service operations. Lead or support the implementation of a fit-for-purpose HRIS to enhance data management and reporting. Champion continuous improvement in HR administration, compliance, and employee experience. Essential Experience & Skills Proven HR generalist experience at Manager or Senior Business Partner level within a manufacturing or industrial environment. Strong working knowledge of UK employment law and familiarity with European HR practices. Demonstrated ability to influence stakeholders and drive cultural and operational change. Experience managing and developing HR teams. Practical experience implementing or optimising HR systems and digital processes. Excellent communication, interpersonal, and organisational skills. CIPD qualified (Level 5 or above) or equivalent experience. Desirable Experience in multi-site or international operations. Understanding of HR compliance for mobile and remote field-based teams. Exposure to continuous improvement or change management initiatives. Personal Attributes Professional, approachable, and resilient with a hands-on mindset. Strategic thinker who can balance long-term objectives with day-to-day priorities. Passionate about developing people and improving organisational culture. High level of integrity, discretion, and accountability. If you would like to apply for the role of HR Manager then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 3.12.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future