Richmond Borough Mind

Are you passionate about mental health and making a real difference in people s lives? Join our dedicated team as a Crisis Café Support Worker. You ll provide compassionate, person-centred support to individuals experiencing mental health crises. You ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies. You ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users. The role requires evening and weekend work. What You ll Bring: • Experience working with individuals in mental health crises or with complex needs. • Excellent listening, communication, and motivational skills. • Resilience and a calm approach to challenging situations. This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team. Apply Now to be part of a service that saves lives and transforms wellbeing. W e offer: 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) pro rata Contributory pension Bonus 1 day of annual leave per year over the festive period (pro rata) Employee Assistance Programme (EAP) which includes free counselling sessions Training and personal development opportunities Paid time off for medical appointments Staff away days and socials The successful candidate will be subject to a Disclosure & Barring (DBS) check. Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.