Investigator (remote) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 21-35 hours per week Salary £34,000 FTE Location Options Home based Function Type Investigations We are recruiting Investigation Officers in a range of locations, including remote. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. Investigation Officers (IOs) in our Assessment and Early Resolution (AERT) consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes IOs can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT IOs make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and IOs need a keen eye for detail and an analytical and curious mindset as every case is different. Matters assessed as serious are passed to our investigation teams. Investigation Officers in this team manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will resolve cases through constructive engagement or enforcement action. You can read more about our approach to enforcement here . We are recruiting Investigation Officers for both AERT and our investigation teams. Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Investigation Officers. What we are looking for Comparable experience of managing cases or undertaking investigations. An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public Variety of case holding. No one case is the same. Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams A rolling in-depth training program where you can develop and refine your analysis and investigation skills There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm. Useful and additional information There is a Role Profile, Information Pack, and 'Day in the life of' an Investigation Officer for both teams attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 21-35 hours per week, working across 3 days Location: If you do not live within a commutable distance of one of our office locations (Birmingham or London (Bank)) we can offer a home-based contract where you will mostly work from home with the occasional requirement to come into the office. If you live within a commutable distance to one of our offices, you will be offered a hybrid role which means 1-2 days a week in the office and rest of the week from home. Feel free to contact us to discuss your location via: . Please note that we are not accepting applications to this email address. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00 Assessments will take place 3-5 October Interviews will take place from week of 7 October Previous applicants to this role within the last six months will not be considered. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Investigation Officer Role Profile.pdf - 298KB Supporting Documents Investigation Officer - Information Pack - Sept 2022.docx - 540KB Converted File Investigation Officer - Information Pack - Sept 2022.docx.pdf - 102KB Supporting Documents A day in the life of an Investigation Officer.pdf - 193KB Supporting Documents A day in the life of an Investigation Officer in AERT.pdf - 105KB Vacancy closing date: 26/09/2022, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
Sep 24, 2022
Full time
Investigator (remote) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 21-35 hours per week Salary £34,000 FTE Location Options Home based Function Type Investigations We are recruiting Investigation Officers in a range of locations, including remote. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. Investigation Officers (IOs) in our Assessment and Early Resolution (AERT) consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes IOs can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT IOs make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and IOs need a keen eye for detail and an analytical and curious mindset as every case is different. Matters assessed as serious are passed to our investigation teams. Investigation Officers in this team manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will resolve cases through constructive engagement or enforcement action. You can read more about our approach to enforcement here . We are recruiting Investigation Officers for both AERT and our investigation teams. Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Investigation Officers. What we are looking for Comparable experience of managing cases or undertaking investigations. An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public Variety of case holding. No one case is the same. Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams A rolling in-depth training program where you can develop and refine your analysis and investigation skills There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm. Useful and additional information There is a Role Profile, Information Pack, and 'Day in the life of' an Investigation Officer for both teams attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 21-35 hours per week, working across 3 days Location: If you do not live within a commutable distance of one of our office locations (Birmingham or London (Bank)) we can offer a home-based contract where you will mostly work from home with the occasional requirement to come into the office. If you live within a commutable distance to one of our offices, you will be offered a hybrid role which means 1-2 days a week in the office and rest of the week from home. Feel free to contact us to discuss your location via: . Please note that we are not accepting applications to this email address. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00 Assessments will take place 3-5 October Interviews will take place from week of 7 October Previous applicants to this role within the last six months will not be considered. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Investigation Officer Role Profile.pdf - 298KB Supporting Documents Investigation Officer - Information Pack - Sept 2022.docx - 540KB Converted File Investigation Officer - Information Pack - Sept 2022.docx.pdf - 102KB Supporting Documents A day in the life of an Investigation Officer.pdf - 193KB Supporting Documents A day in the life of an Investigation Officer in AERT.pdf - 105KB Vacancy closing date: 26/09/2022, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
Public Affairs and Stakeholder Relations Officer Contract Type Permanent Working Pattern Full time Working Hours 35 hours Salary London - £36,805.85. Birmingham - £33,379.50 Location Options Hybrid - home based and Birmingham, Hybrid - home based and London, Old Broad Street Function Type Administration The SRA is looking for a Public Affairs and Stakeholder Relations Officer to engage with the SRA's key stakeholders proactively and strategically. You will develop and maintain productive relationships by listening to, and communicating with, a wide and diverse range of stakeholders. This will aid you to assemble and distribute political information to inform others of the SRA's work. Communications include a weekly political update that shares relevant political and other developments. You will also draft presentations, briefings and speaking notes for the Chair, Chief Executive and members of the Senior Management Team, alongside preparing engaging content for social media and other external communications. What we can offer: The opportunity to write material for briefings, speeches and presentations given by the Chair, Chief Executive, and members of the Senior Management Team An integral role where you will be able to use your proven knowledge within a public affairs environment The opportunity to work closely with colleagues within the Public Affairs and wider External Affairs team ensure the quality and success of stakeholder events Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation Pension - We will contribute 1 - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25% Hybrid working consisting of home working and an office presence of one or two days a week in our offices in The Cube in Birmingham or Old Broad Street in London . What we are looking for: Experience of successful stakeholder management, including the ability to develop relationships at all levels and deliver meaningful engagement Knowledge of the UK Parliament and Westminster Experience of drafting presentations, briefings, and other written materials for senior staff First-class written and verbal communication and excellent organisational skills Involvement in the organisation of successful events Ability to deliver high-quality work at pace and prioritise conflicting demands. Useful information There is a role profile attached at the bottom of this advert which details the full skills and experience needed for this role At certain times of the year there maybe requirements to travel/stay overnight. These requirements will be discussed during interview. Our interviews are being conducted virtually and these will be 10, 12 & 13 October. If you are successful, a member of the team will be in contact to let you know the next steps If you have any questions that aren't answered in the advert, or on our website, please contact us via: To apply Select the apply button at the bottom of the advert. Please upload two documents: a CV and cover letter. This gives you the best opportunity to convey your knowledge, skills, and experience and how they specifically relate to the requirements for this role. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Public Affairs and Stakeholder Relations Officer role profile August 2022.docx - 528KB Converted File Public Affairs and Stakeholder Relations Officer role profile August 2022.docx.pdf - 58KB Vacancy closing date: 04/10/2022, 23:55 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
Sep 22, 2022
Full time
Public Affairs and Stakeholder Relations Officer Contract Type Permanent Working Pattern Full time Working Hours 35 hours Salary London - £36,805.85. Birmingham - £33,379.50 Location Options Hybrid - home based and Birmingham, Hybrid - home based and London, Old Broad Street Function Type Administration The SRA is looking for a Public Affairs and Stakeholder Relations Officer to engage with the SRA's key stakeholders proactively and strategically. You will develop and maintain productive relationships by listening to, and communicating with, a wide and diverse range of stakeholders. This will aid you to assemble and distribute political information to inform others of the SRA's work. Communications include a weekly political update that shares relevant political and other developments. You will also draft presentations, briefings and speaking notes for the Chair, Chief Executive and members of the Senior Management Team, alongside preparing engaging content for social media and other external communications. What we can offer: The opportunity to write material for briefings, speeches and presentations given by the Chair, Chief Executive, and members of the Senior Management Team An integral role where you will be able to use your proven knowledge within a public affairs environment The opportunity to work closely with colleagues within the Public Affairs and wider External Affairs team ensure the quality and success of stakeholder events Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation Pension - We will contribute 1 - 2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25% Hybrid working consisting of home working and an office presence of one or two days a week in our offices in The Cube in Birmingham or Old Broad Street in London . What we are looking for: Experience of successful stakeholder management, including the ability to develop relationships at all levels and deliver meaningful engagement Knowledge of the UK Parliament and Westminster Experience of drafting presentations, briefings, and other written materials for senior staff First-class written and verbal communication and excellent organisational skills Involvement in the organisation of successful events Ability to deliver high-quality work at pace and prioritise conflicting demands. Useful information There is a role profile attached at the bottom of this advert which details the full skills and experience needed for this role At certain times of the year there maybe requirements to travel/stay overnight. These requirements will be discussed during interview. Our interviews are being conducted virtually and these will be 10, 12 & 13 October. If you are successful, a member of the team will be in contact to let you know the next steps If you have any questions that aren't answered in the advert, or on our website, please contact us via: To apply Select the apply button at the bottom of the advert. Please upload two documents: a CV and cover letter. This gives you the best opportunity to convey your knowledge, skills, and experience and how they specifically relate to the requirements for this role. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Public Affairs and Stakeholder Relations Officer role profile August 2022.docx - 528KB Converted File Public Affairs and Stakeholder Relations Officer role profile August 2022.docx.pdf - 58KB Vacancy closing date: 04/10/2022, 23:55 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
Regulatory Manager Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 35 hours Salary £44,933 per annum Location Options Hybrid - home based and Birmingham Function Type Regulation The role The Thematic Risk Team at the SRA is responsible for undertaking a wide range of thematic projects to consider and address key risks within the legal sector. The aim of the projects is to allow the SRA to better understand those risks and to establish a set of recommendations to address them. This normally results in the production of external reports with the purpose of demonstrating the projects' findings and to minimise poor behaviours and sector risks. Some of these projects can be high profile and impactful in nature. The Team is also expected to engage with its regulated population constructively and proactively. The team is now expanding, and we are looking for two new Regulatory Managers. As a Regulatory Manager, you will work as part of a small but dynamic team proactively identifying sector risks suitable for thematic review. Once a review/project is established you will have proactive engagement with law firms, including partners and senior leaders in those firms. You will carry out visits to firms to understand their approach to the identified risk, collate and analyse information to produce your findings which is shared with the public, the profession and internally within the SRA. Typically, you will be managing 2 projects at a time and each project takes around 6 months. You will bring to the role both an ability to work independently and as a collaborative team member working with like-minded colleagues to share ideas, reviewing thematic risks and plan review projects. This is a senior role at the SRA without line management responsibility. You will have the credibility to represent the SRA and engage with senior stakeholders internally and externally. We welcome applicants from various backgrounds including law, regulation and consultancy. A legal background would be useful but not necessary. This role requires travel across England and Wales to carry out on-site occasionally. What's in it for you? A role where you will drive change within the legal services sector Develop wide reaching relationships at a senior level both internally and externally Be responsible for demonstrating a proactive approach to regulation and engagement within the legal sector Showcase your ability to manage a range of projects from concept to completion What we are looking for Relevant regulatory/legal or professional experience Experience of effectively project managing a project with different demands and stakeholders. Significant experience of influencing and constructively challenging internal and external stakeholders at all levels of seniority. Able to demonstrate personal accountability by taking responsibility and being results-driven. Excellent verbal and written communication skills including the ability to explain complex issues succinctly and with and to write and draft reports Proven experience of operating both autonomously and collaboratively as part of a functional or cross functional team. Useful and additional information There is a Role Profile attached at the bottom of the advert on our website. This role will be based in our Birmingham office 1-2 days a week, and from home the rest of the week. If you have any questions that are not answered in the advert, additional documents or our website, you can contact us via: . To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements outlined in this advert and the attached role profile. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Thematic Risk Regulatory Manager Role Profile (September 2022).docx - 533KB Converted File Thematic Risk Regulatory Manager Role Profile (September 2022).docx.pdf - 67KB Vacancy closing date: 26/09/2022, 13:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
Sep 17, 2022
Full time
Regulatory Manager Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 35 hours Salary £44,933 per annum Location Options Hybrid - home based and Birmingham Function Type Regulation The role The Thematic Risk Team at the SRA is responsible for undertaking a wide range of thematic projects to consider and address key risks within the legal sector. The aim of the projects is to allow the SRA to better understand those risks and to establish a set of recommendations to address them. This normally results in the production of external reports with the purpose of demonstrating the projects' findings and to minimise poor behaviours and sector risks. Some of these projects can be high profile and impactful in nature. The Team is also expected to engage with its regulated population constructively and proactively. The team is now expanding, and we are looking for two new Regulatory Managers. As a Regulatory Manager, you will work as part of a small but dynamic team proactively identifying sector risks suitable for thematic review. Once a review/project is established you will have proactive engagement with law firms, including partners and senior leaders in those firms. You will carry out visits to firms to understand their approach to the identified risk, collate and analyse information to produce your findings which is shared with the public, the profession and internally within the SRA. Typically, you will be managing 2 projects at a time and each project takes around 6 months. You will bring to the role both an ability to work independently and as a collaborative team member working with like-minded colleagues to share ideas, reviewing thematic risks and plan review projects. This is a senior role at the SRA without line management responsibility. You will have the credibility to represent the SRA and engage with senior stakeholders internally and externally. We welcome applicants from various backgrounds including law, regulation and consultancy. A legal background would be useful but not necessary. This role requires travel across England and Wales to carry out on-site occasionally. What's in it for you? A role where you will drive change within the legal services sector Develop wide reaching relationships at a senior level both internally and externally Be responsible for demonstrating a proactive approach to regulation and engagement within the legal sector Showcase your ability to manage a range of projects from concept to completion What we are looking for Relevant regulatory/legal or professional experience Experience of effectively project managing a project with different demands and stakeholders. Significant experience of influencing and constructively challenging internal and external stakeholders at all levels of seniority. Able to demonstrate personal accountability by taking responsibility and being results-driven. Excellent verbal and written communication skills including the ability to explain complex issues succinctly and with and to write and draft reports Proven experience of operating both autonomously and collaboratively as part of a functional or cross functional team. Useful and additional information There is a Role Profile attached at the bottom of the advert on our website. This role will be based in our Birmingham office 1-2 days a week, and from home the rest of the week. If you have any questions that are not answered in the advert, additional documents or our website, you can contact us via: . To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements outlined in this advert and the attached role profile. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Thematic Risk Regulatory Manager Role Profile (September 2022).docx - 533KB Converted File Thematic Risk Regulatory Manager Role Profile (September 2022).docx.pdf - 67KB Vacancy closing date: 26/09/2022, 13:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
Investigator/Ymchwilydd (hybrid) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 21-35 hours per week Salary £34,000 FTE Location Options Cardiff Function Type Investigations We are recruiting Investigation Officers in a range of locations, including remote. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. Investigation Officers (IOs) in our Assessment and Early Resolution (AERT) consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes IOs can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT IOs make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and IOs need a keen eye for detail and an analytical and curious mindset as every case is different. Matters assessed as serious are passed to our investigation teams. Investigation Officers in this team manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will resolve cases through constructive engagement or enforcement action. You can read more about our approach to enforcement here . We are recruiting Investigation Officers for both AERT and our investigation teams. Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Investigation Officers. What we are looking for Comparable experience of managing cases or undertaking investigations. An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public Variety of case holding. No one case is the same. Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams A rolling in-depth training program where you can develop and refine your analysis and investigation skills There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm. Useful and additional information There is a Role Profile, Information Pack, and 'Day in the life of' an Investigation Officer for both teams attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 21-35 hours per week, working across 3 days Location: If you do not live within a commutable distance of one of our office locations (Birmingham, Cardiff or London (Bank)) we can offer a home-based contract where you will mostly work from home with the occasional requirement to come into the office. If you live within a commutable distance to one of our offices, you will be offered a hybrid role which means 1-2 days a week in the office and rest of the week from home. Feel free to contact us to discuss your location via: . Please note that we are not accepting applications to this email address. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00 Assessments will take place 3-5 October Interviews will take place from week of 7 October Previous applicants to this role within the last six months will not be considered. Rydym yn recriwtio Swyddogion Ymchwilio mewn amryw o leoliadau, gan gynnwys rhai anghysbell. Mae swyddi llawn amser a rhan amser ar gael. Rydym yn cael miloedd o adroddiadau bob blwyddyn sy'n codi honiadau o gamymddwyn a thorri rheoliadau yn erbyn y rhai rydyn ni'n eu rheoleiddio. Swyddogion Ymchwilio (IOs) yn ein Tîm Asesu a Datrys Cynnar (AERT) sy'n ystyried yr adroddiadau hyn gyntaf ac yn penderfynu a ddylai'r SRA ymchwilio ymhellach. Maen nhw'n gwneud ymholiadau ac yn casglu unrhyw wybodaeth bellach y mae arnon ni ei hangen ar gyfer ein dadansoddiad, yn nodi unrhyw enghraifft posibl o dorri'n rheolau ac yn blaenoriaethu materion sy'n creu risg uchel. Yna maen nhw'n pwyso a mesur cryfder ac ansawdd y dystiolaeth hyd yn hyn ac a yw'r mater yn un y mae'n bosibl rhoi tystiolaeth ynglŷn ag ef. Weithiau gall y Swyddogion Ymchwilio arwain y ffyrm/cyfreithiwr i gydymffurfio neu i newid eu prosesau ar gyfer y dyfodol. Gan gymryd popeth i ystyriaeth, mae Swyddogion Ymchwilio'r AERT yn gwneud penderfyniad i gau'r mater neu i'w drosglwyddo ar gyfer ymchwiliad llawn. Mae'r gwaith yn gyflym, mae yna lawer o achosion ac mae ar y Swyddogion Ymchwilio angen llygad craff am fanylion a meddylfryd dadansoddol a chwilfrydig gan fod pob achos yn wahanol. Mae'r materion sy'n cael eu hasesu fel rhai difrifol yn cael eu trosglwyddo i'n tîm ymchwilio. Mae Swyddogion Ymchwilio y tîm hwn yn rheoli llwyth gwaith o gymhlethdod amrywiol, ar draws llu o feysydd cyfreithiol. Byddan nhw'n dadansoddi gwybodaeth fanwl er mwyn mynd at wraidd y mater, ac yn nodi a sicrhau tystiolaeth yn brydlon, gan gynnwys datganiadau gan dystion. Maen nhw'n datrys achosion drwy ymgysylltu adeiladol neu gamau gorfodi. Gallwch ddarllen rhagor am ein dull gorfodi yma . Rydym yn recriwtio Swyddogion Ymchwilio ar gyfer AERT a'n tîm ymchwilio. Rhoi profiad cadarnhaol i'r cwsmeriaid sydd wrth wraidd yr hyn a wnawn. Disgwylir i bob un o'n Swyddogion Ymchwilio ddarparu gwasanaeth effeithlon, o ansawdd uchel sy'n canolbwyntio ar y cwsmeriaid, gan roi'r wybodaeth ddiweddaraf i'r achwynwyr a sicrhau canlyniadau ar lafar ac mewn ysgrifen. Yr hyn rydyn ni'n chwilio amdano Profiad tebyg o reoli achosion neu gynnal ymchwiliadau. Y gallu i gasglu a dadansoddi gwybodaeth a gwneud penderfyniadau cadarn gan gymhwyso rheolau, egwyddorion, neu fframweithiau eraill i wneud penderfyniadau. Profiad arwyddocaol o ddrafftio dogfennau neu lythyrau cymhleth i safon uchel, broffesiynol ac ymgysylltu â chwsmeriaid dros y ffôn, adeiladu cyd-berthynas a rheoli cysylltiadau. Sgiliau rheoli achosion effeithiol gyda'r gallu i flaenoriaethu gofynion sy'n cystadlu â'i gilydd a gweithio yn unol â thargedau ymestynnol. Meddylfryd cryf a hanes o sicrhau profiad cadarnhaol i ystod amrywiol o gwsmeriaid a rhanddeiliaid yn fewnol ac yn allanol. Mae croeso i geisiadau oddi wrth ystod eang o brofiad ac arbenigedd gan gynnwys y rhai sydd â phrofiad o weithio yn y proffesiwn cyfreithiol, rheoleiddwyr eraill, neu swyddi mewn gwaith achosion neu ymchwilio. Beth sydd ar gael i chithau? Amddiffyn y cyhoedd a gorfodi safonau proffesiynol uchel drwy ymgysylltu â ffyrmiau ac unigolion sy'n cael eu rheoleiddio yn ogystal ag aelodau o'r cyhoedd Ymwneud ag amrywiaeth o achosion. Does dim un achos yr un fath. Cydweithio â meysydd eraill ein sefydliad megis y timau Cyfreithiol a Gorfodi, Awdurdodi, Gwybodaeth ac Ymchwilio Fforensig Rhaglen hyfforddi fanwl dreigl lle gallwch ddatblygu a mireinio'ch sgiliau dadansoddi ac ymchwilio Mae yna gyfleoedd i ddatblygu'ch gyrfa a symud ymlaen yn yr adran, naill ai mewn rôl ymchwilio well neu mewn swydd reoli. Mae gennyn ni dimau ymchwilio arbenigol sy'n canolbwyntio ar y materion mwyaf cymhleth ac amlwg, a phan fydd angen ymyrryd yn arferion ffyrm. ..... click apply for full job details
Sep 16, 2022
Full time
Investigator/Ymchwilydd (hybrid) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 21-35 hours per week Salary £34,000 FTE Location Options Cardiff Function Type Investigations We are recruiting Investigation Officers in a range of locations, including remote. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. Investigation Officers (IOs) in our Assessment and Early Resolution (AERT) consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes IOs can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT IOs make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and IOs need a keen eye for detail and an analytical and curious mindset as every case is different. Matters assessed as serious are passed to our investigation teams. Investigation Officers in this team manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will resolve cases through constructive engagement or enforcement action. You can read more about our approach to enforcement here . We are recruiting Investigation Officers for both AERT and our investigation teams. Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Investigation Officers. What we are looking for Comparable experience of managing cases or undertaking investigations. An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public Variety of case holding. No one case is the same. Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams A rolling in-depth training program where you can develop and refine your analysis and investigation skills There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm. Useful and additional information There is a Role Profile, Information Pack, and 'Day in the life of' an Investigation Officer for both teams attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 21-35 hours per week, working across 3 days Location: If you do not live within a commutable distance of one of our office locations (Birmingham, Cardiff or London (Bank)) we can offer a home-based contract where you will mostly work from home with the occasional requirement to come into the office. If you live within a commutable distance to one of our offices, you will be offered a hybrid role which means 1-2 days a week in the office and rest of the week from home. Feel free to contact us to discuss your location via: . Please note that we are not accepting applications to this email address. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00 Assessments will take place 3-5 October Interviews will take place from week of 7 October Previous applicants to this role within the last six months will not be considered. Rydym yn recriwtio Swyddogion Ymchwilio mewn amryw o leoliadau, gan gynnwys rhai anghysbell. Mae swyddi llawn amser a rhan amser ar gael. Rydym yn cael miloedd o adroddiadau bob blwyddyn sy'n codi honiadau o gamymddwyn a thorri rheoliadau yn erbyn y rhai rydyn ni'n eu rheoleiddio. Swyddogion Ymchwilio (IOs) yn ein Tîm Asesu a Datrys Cynnar (AERT) sy'n ystyried yr adroddiadau hyn gyntaf ac yn penderfynu a ddylai'r SRA ymchwilio ymhellach. Maen nhw'n gwneud ymholiadau ac yn casglu unrhyw wybodaeth bellach y mae arnon ni ei hangen ar gyfer ein dadansoddiad, yn nodi unrhyw enghraifft posibl o dorri'n rheolau ac yn blaenoriaethu materion sy'n creu risg uchel. Yna maen nhw'n pwyso a mesur cryfder ac ansawdd y dystiolaeth hyd yn hyn ac a yw'r mater yn un y mae'n bosibl rhoi tystiolaeth ynglŷn ag ef. Weithiau gall y Swyddogion Ymchwilio arwain y ffyrm/cyfreithiwr i gydymffurfio neu i newid eu prosesau ar gyfer y dyfodol. Gan gymryd popeth i ystyriaeth, mae Swyddogion Ymchwilio'r AERT yn gwneud penderfyniad i gau'r mater neu i'w drosglwyddo ar gyfer ymchwiliad llawn. Mae'r gwaith yn gyflym, mae yna lawer o achosion ac mae ar y Swyddogion Ymchwilio angen llygad craff am fanylion a meddylfryd dadansoddol a chwilfrydig gan fod pob achos yn wahanol. Mae'r materion sy'n cael eu hasesu fel rhai difrifol yn cael eu trosglwyddo i'n tîm ymchwilio. Mae Swyddogion Ymchwilio y tîm hwn yn rheoli llwyth gwaith o gymhlethdod amrywiol, ar draws llu o feysydd cyfreithiol. Byddan nhw'n dadansoddi gwybodaeth fanwl er mwyn mynd at wraidd y mater, ac yn nodi a sicrhau tystiolaeth yn brydlon, gan gynnwys datganiadau gan dystion. Maen nhw'n datrys achosion drwy ymgysylltu adeiladol neu gamau gorfodi. Gallwch ddarllen rhagor am ein dull gorfodi yma . Rydym yn recriwtio Swyddogion Ymchwilio ar gyfer AERT a'n tîm ymchwilio. Rhoi profiad cadarnhaol i'r cwsmeriaid sydd wrth wraidd yr hyn a wnawn. Disgwylir i bob un o'n Swyddogion Ymchwilio ddarparu gwasanaeth effeithlon, o ansawdd uchel sy'n canolbwyntio ar y cwsmeriaid, gan roi'r wybodaeth ddiweddaraf i'r achwynwyr a sicrhau canlyniadau ar lafar ac mewn ysgrifen. Yr hyn rydyn ni'n chwilio amdano Profiad tebyg o reoli achosion neu gynnal ymchwiliadau. Y gallu i gasglu a dadansoddi gwybodaeth a gwneud penderfyniadau cadarn gan gymhwyso rheolau, egwyddorion, neu fframweithiau eraill i wneud penderfyniadau. Profiad arwyddocaol o ddrafftio dogfennau neu lythyrau cymhleth i safon uchel, broffesiynol ac ymgysylltu â chwsmeriaid dros y ffôn, adeiladu cyd-berthynas a rheoli cysylltiadau. Sgiliau rheoli achosion effeithiol gyda'r gallu i flaenoriaethu gofynion sy'n cystadlu â'i gilydd a gweithio yn unol â thargedau ymestynnol. Meddylfryd cryf a hanes o sicrhau profiad cadarnhaol i ystod amrywiol o gwsmeriaid a rhanddeiliaid yn fewnol ac yn allanol. Mae croeso i geisiadau oddi wrth ystod eang o brofiad ac arbenigedd gan gynnwys y rhai sydd â phrofiad o weithio yn y proffesiwn cyfreithiol, rheoleiddwyr eraill, neu swyddi mewn gwaith achosion neu ymchwilio. Beth sydd ar gael i chithau? Amddiffyn y cyhoedd a gorfodi safonau proffesiynol uchel drwy ymgysylltu â ffyrmiau ac unigolion sy'n cael eu rheoleiddio yn ogystal ag aelodau o'r cyhoedd Ymwneud ag amrywiaeth o achosion. Does dim un achos yr un fath. Cydweithio â meysydd eraill ein sefydliad megis y timau Cyfreithiol a Gorfodi, Awdurdodi, Gwybodaeth ac Ymchwilio Fforensig Rhaglen hyfforddi fanwl dreigl lle gallwch ddatblygu a mireinio'ch sgiliau dadansoddi ac ymchwilio Mae yna gyfleoedd i ddatblygu'ch gyrfa a symud ymlaen yn yr adran, naill ai mewn rôl ymchwilio well neu mewn swydd reoli. Mae gennyn ni dimau ymchwilio arbenigol sy'n canolbwyntio ar y materion mwyaf cymhleth ac amlwg, a phan fydd angen ymyrryd yn arferion ffyrm. ..... click apply for full job details
Investigator (hybrid) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 21-35 hours per week Salary £34,000 FTE ( plus London weighting where applicable) Location Options Hybrid - home based and Birmingham, Hybrid - home based and London, Old Broad Street, Cardiff Function Type Investigations We are recruiting Investigation Officers in a range of locations, including remote. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. Investigation Officers (IOs) in our Assessment and Early Resolution (AERT) consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes IOs can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT IOs make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and IOs need a keen eye for detail and an analytical and curious mindset as every case is different. Matters assessed as serious are passed to our investigation teams. Investigation Officers in this team manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will resolve cases through constructive engagement or enforcement action. You can read more about our approach to enforcement here . We are recruiting Investigation Officers for both AERT and our investigation teams. Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Investigation Officers. What we are looking for Comparable experience of managing cases or undertaking investigations. An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public Variety of case holding. No one case is the same. Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams A rolling in-depth training program where you can develop and refine your analysis and investigation skills There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm. Useful and additional information There is a Role Profile, Information Pack, and 'Day in the life of' an Investigation Officer for both teams attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 21-35 hours per week, working across 3 days at the minimum. Location: If you do not live within a commutable distance of one of our office locations (Birmingham, Cardiff or London (Bank)) we can offer a home-based contract where you will mostly work from home with the occasional requirement to come into the office. If you live within a commutable distance to one of our offices, you will be offered a hybrid role which means 1-2 days a week in the office and rest of the week from home. Feel free to contact us to discuss your location via: . Please note that we are not accepting applications to this email address. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00 Assessments will take place 3-5 October Interviews will take place from week of 7 October Previous applicants to this role within the last six months will not be considered. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Investigation Officer Role Profile.pdf - 298KB Supporting Documents Investigation Officer - Information Pack - Sept 2022.docx - 540KB Converted File Investigation Officer - Information Pack - Sept 2022.docx.pdf - 102KB Supporting Documents A day in the life of an Investigation Officer.pdf - 193KB Supporting Documents A day in the life of an Investigation Officer in AERT.pdf - 105KB Vacancy closing date: 26/09/2022, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
Sep 15, 2022
Full time
Investigator (hybrid) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 21-35 hours per week Salary £34,000 FTE ( plus London weighting where applicable) Location Options Hybrid - home based and Birmingham, Hybrid - home based and London, Old Broad Street, Cardiff Function Type Investigations We are recruiting Investigation Officers in a range of locations, including remote. Both full time and part time roles are available. We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate. Investigation Officers (IOs) in our Assessment and Early Resolution (AERT) consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes IOs can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT IOs make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and IOs need a keen eye for detail and an analytical and curious mindset as every case is different. Matters assessed as serious are passed to our investigation teams. Investigation Officers in this team manage a caseload of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will resolve cases through constructive engagement or enforcement action. You can read more about our approach to enforcement here . We are recruiting Investigation Officers for both AERT and our investigation teams. Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Investigation Officers. What we are looking for Comparable experience of managing cases or undertaking investigations. An ability to gather and analyse information and make sound decisions applying rules, principles, or other decision-making frameworks. significant experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact. Effective case management skills with the ability to prioritise competing demands and work to stretching targets. A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external. Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles. What's in it for you? Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public Variety of case holding. No one case is the same. Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams A rolling in-depth training program where you can develop and refine your analysis and investigation skills There are opportunities to develop your career and progress within the department, either in an enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm. Useful and additional information There is a Role Profile, Information Pack, and 'Day in the life of' an Investigation Officer for both teams attached at the bottom of the advert on our website. We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 21-35 hours per week, working across 3 days at the minimum. Location: If you do not live within a commutable distance of one of our office locations (Birmingham, Cardiff or London (Bank)) we can offer a home-based contract where you will mostly work from home with the occasional requirement to come into the office. If you live within a commutable distance to one of our offices, you will be offered a hybrid role which means 1-2 days a week in the office and rest of the week from home. Feel free to contact us to discuss your location via: . Please note that we are not accepting applications to this email address. To apply Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages . Closing date for applications is 26 September at 09:00 Assessments will take place 3-5 October Interviews will take place from week of 7 October Previous applicants to this role within the last six months will not be considered. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Investigation Officer Role Profile.pdf - 298KB Supporting Documents Investigation Officer - Information Pack - Sept 2022.docx - 540KB Converted File Investigation Officer - Information Pack - Sept 2022.docx.pdf - 102KB Supporting Documents A day in the life of an Investigation Officer.pdf - 193KB Supporting Documents A day in the life of an Investigation Officer in AERT.pdf - 105KB Vacancy closing date: 26/09/2022, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
