We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving. The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards. The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You'll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving. Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships. Act as a day-to-day point of contact for external stakeholders and agency partners. Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets. Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement. Support testing and optimisation activity across campaigns using test and learn principles. Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes. Development of engaging campaign materials and supporter communications. Support cross-team collaboration and integrated campaign activity across the organisation. Planning, Reporting and Budget Support KPI tracking, trend analysis and reporting across a range of financial and non-financial measures. Regular campaign reporting, forecasting and performance monitoring. Live programme optimisation to help ensure campaign targets are achieved. Contribute to annual planning and campaign development processes. Conduct invoice reconciliation and processing to ensure timely payment of suppliers. Maintain accurate campaign records, trackers and documentation. Provide administrative and reporting support for agency reviews, meetings and campaign evaluations. Training and Compliance Delivery and coordination of fundraiser training and engagement activity with agency partners. Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained. Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice. Oversee mystery shopping, shadowing and quality assurance processes where required. Maintain accurate compliance and training records across agency partners. Knowledge, skills and experience needed: Experience supporting fundraising, marketing or direct marketing campaigns. Experience working with external suppliers, agencies or stakeholders. Experience reporting on campaign performance and KPIs. Understanding of fundraising, marketing or customer engagement principles. Experience working with CRM or database systems. Experience managing multiple projects or priorities simultaneously. Experience within face-to-face fundraising or supporter acquisition. Understanding of fundraising regulations and compliance requirements. Experience within the charity sector. Experience working with Regular Giving, Lottery or Payroll Giving products. Excellent organisational skills with the ability to prioritise workload effectively. Strong communication and relationship-building skills. Ability to analyse data and produce meaningful reports and insights. Good attention to detail. Ability to work collaboratively across teams and with external stakeholders. Confidence communicating with people at all levels. Proactive approach with a focus on continuous improvement. Good working knowledge of Microsoft Office programmes, particularly Excel. Strong team player with a positive and flexible approach. Willingness to travel independently and occasionally work unsocial hours where required Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £31,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 2nd August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Jul 17, 2026
Full time
We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving. The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards. The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You'll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving. Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships. Act as a day-to-day point of contact for external stakeholders and agency partners. Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets. Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement. Support testing and optimisation activity across campaigns using test and learn principles. Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes. Development of engaging campaign materials and supporter communications. Support cross-team collaboration and integrated campaign activity across the organisation. Planning, Reporting and Budget Support KPI tracking, trend analysis and reporting across a range of financial and non-financial measures. Regular campaign reporting, forecasting and performance monitoring. Live programme optimisation to help ensure campaign targets are achieved. Contribute to annual planning and campaign development processes. Conduct invoice reconciliation and processing to ensure timely payment of suppliers. Maintain accurate campaign records, trackers and documentation. Provide administrative and reporting support for agency reviews, meetings and campaign evaluations. Training and Compliance Delivery and coordination of fundraiser training and engagement activity with agency partners. Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained. Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice. Oversee mystery shopping, shadowing and quality assurance processes where required. Maintain accurate compliance and training records across agency partners. Knowledge, skills and experience needed: Experience supporting fundraising, marketing or direct marketing campaigns. Experience working with external suppliers, agencies or stakeholders. Experience reporting on campaign performance and KPIs. Understanding of fundraising, marketing or customer engagement principles. Experience working with CRM or database systems. Experience managing multiple projects or priorities simultaneously. Experience within face-to-face fundraising or supporter acquisition. Understanding of fundraising regulations and compliance requirements. Experience within the charity sector. Experience working with Regular Giving, Lottery or Payroll Giving products. Excellent organisational skills with the ability to prioritise workload effectively. Strong communication and relationship-building skills. Ability to analyse data and produce meaningful reports and insights. Good attention to detail. Ability to work collaboratively across teams and with external stakeholders. Confidence communicating with people at all levels. Proactive approach with a focus on continuous improvement. Good working knowledge of Microsoft Office programmes, particularly Excel. Strong team player with a positive and flexible approach. Willingness to travel independently and occasionally work unsocial hours where required Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £31,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 2nd August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Data Selections & Reporting Manager - FTC As the UK's leading dementia research charity, we're determined to stop this from becoming a reality. We're working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Data Selections & Reporting Manager leads the data selections function in the Data and Analytics team, ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. In addition, this role includes the line management of any external agencies providing data selections services. You will be backfilling the duties of the existing Data Selections & Reporting Manager for 9 months as they are part of the project team delivering Salesforce Marketing Cloud to ARUK. This is an exciting time to join ARUK as we are in the process of an organisation-wide change to our Digital, Data and IT processes and services. There is the opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience. This role is a 9-months Fixed Term Contract Key Responsibilities: Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload Effectively liaise with and delegate work to all parties carrying out data selections, including any external contract services Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief Work with the Data & Analytics Lead to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements Work with the Data & Analytics Lead to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections Lead on the implementation of a campaign planning process focused on driving improvement in selection results through data-informed decision-making Play a leading role in the planning of the calendar to manage communication activities Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation Work with 3rd parties to ensure the timely and secure transfer of data selection files Provide training and assistance to stakeholders to assist them in following the data selection process Knowledge, skills and experience needed: Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance Extensive experience of using large relational databases and analysis packages and working with large and complex datasets An excellent working knowledge of SQL Experience of building complex queries and producing data selections from a database package or through SQL querying Excellent knowledge of data protection legislation and its application in marketing Track record of delivering high quality work Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications Advanced Excel skills Proven ability to work to a high standard and with an eye for detail Ability to work on own initiative and manage multiple tasks simultaneously Excellent problem-solving skills Collaborative approach to delivering projects Excellent ability to plan and organise own workload and that of the wider team's Excellent verbal and written skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £47,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 2nd August 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Jul 16, 2026
Full time
Data Selections & Reporting Manager - FTC As the UK's leading dementia research charity, we're determined to stop this from becoming a reality. We're working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Data Selections & Reporting Manager leads the data selections function in the Data and Analytics team, ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. In addition, this role includes the line management of any external agencies providing data selections services. You will be backfilling the duties of the existing Data Selections & Reporting Manager for 9 months as they are part of the project team delivering Salesforce Marketing Cloud to ARUK. This is an exciting time to join ARUK as we are in the process of an organisation-wide change to our Digital, Data and IT processes and services. There is the opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience. This role is a 9-months Fixed Term Contract Key Responsibilities: Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload Effectively liaise with and delegate work to all parties carrying out data selections, including any external contract services Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief Work with the Data & Analytics Lead to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements Work with the Data & Analytics Lead to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections Lead on the implementation of a campaign planning process focused on driving improvement in selection results through data-informed decision-making Play a leading role in the planning of the calendar to manage communication activities Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation Work with 3rd parties to ensure the timely and secure transfer of data selection files Provide training and assistance to stakeholders to assist them in following the data selection process Knowledge, skills and experience needed: Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance Extensive experience of using large relational databases and analysis packages and working with large and complex datasets An excellent working knowledge of SQL Experience of building complex queries and producing data selections from a database package or through SQL querying Excellent knowledge of data protection legislation and its application in marketing Track record of delivering high quality work Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications Advanced Excel skills Proven ability to work to a high standard and with an eye for detail Ability to work on own initiative and manage multiple tasks simultaneously Excellent problem-solving skills Collaborative approach to delivering projects Excellent ability to plan and organise own workload and that of the wider team's Excellent verbal and written skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £47,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 2nd August 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The Data Selections Manager leads the data selections function in the Data and Analytics team, ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. In addition, this role includes the line management of a Data Selections and Reporting Officer. You will be backfilling the duties of the existing Data Selections Manager for 12-months as they are part of the project team delivering Salesforce Marketing Cloud to ARUK. This is an exciting time to join ARUK as we are in the process of an organisation-wide change to our Digital, Data and IT processes and services. There is the opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience. Key Responsibilities: Help the Data Selections Team to deliver team and personal goals whilst ensuring appropriate development plans and opportunities are in place Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief Work with the Business Intelligence Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements Work with the Business Intelligence Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making Play a leading role in the planning of the calendar to manage communication activities Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation Work with the Business Intelligence and Data Management functions of the team to ensure the necessary data is being captured to enable campaign analysis to be conducted Work with 3rd parties to ensure the timely and secure transfer of data selection files Provide training and assistance to stakeholders to assist them in following the data selection process Knowledge, skills and experience needed: Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance Extensive experience of using large relational databases and analysis packages and working with large and complex datasets An excellent working knowledge of SQL Experience of building complex queries and producing data selections from a database package or through SQL querying Excellent knowledge of data protection legislation and its application in marketing Track record of delivering high quality work Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications Advanced Excel skills Proven ability to work to a high standard and with an eye for detail Ability to work on own initiative and manage multiple tasks simultaneously Excellent problem-solving skills Collaborative approach to delivering projects Excellent ability to plan and organise own workload and the wider team s Excellent verbal and written skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £48,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 7th June 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via ouor website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
May 26, 2026
Full time
The Data Selections Manager leads the data selections function in the Data and Analytics team, ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. In addition, this role includes the line management of a Data Selections and Reporting Officer. You will be backfilling the duties of the existing Data Selections Manager for 12-months as they are part of the project team delivering Salesforce Marketing Cloud to ARUK. This is an exciting time to join ARUK as we are in the process of an organisation-wide change to our Digital, Data and IT processes and services. There is the opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience. Key Responsibilities: Help the Data Selections Team to deliver team and personal goals whilst ensuring appropriate development plans and opportunities are in place Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief Work with the Business Intelligence Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements Work with the Business Intelligence Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making Play a leading role in the planning of the calendar to manage communication activities Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation Work with the Business Intelligence and Data Management functions of the team to ensure the necessary data is being captured to enable campaign analysis to be conducted Work with 3rd parties to ensure the timely and secure transfer of data selection files Provide training and assistance to stakeholders to assist them in following the data selection process Knowledge, skills and experience needed: Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance Extensive experience of using large relational databases and analysis packages and working with large and complex datasets An excellent working knowledge of SQL Experience of building complex queries and producing data selections from a database package or through SQL querying Excellent knowledge of data protection legislation and its application in marketing Track record of delivering high quality work Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications Advanced Excel skills Proven ability to work to a high standard and with an eye for detail Ability to work on own initiative and manage multiple tasks simultaneously Excellent problem-solving skills Collaborative approach to delivering projects Excellent ability to plan and organise own workload and the wider team s Excellent verbal and written skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £48,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 7th June 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via ouor website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Are you a great communicator, passionate about helping people? Well-organised, with a keen eye for detail? The Information Services team at Alzheimer s Research UK is responsible for providing information about dementia and dementia research to the public. The team operates the charity s Dementia Research Infoline and produces and disseminates health information booklets and other resources. The team also has responsibility for promoting research involvement to the public, actively helps people to take part in studies and support the NHS service Join Dementia Research. We are looking for a confident, friendly and proactive person to join us as a Health Information Officer. Alongside other officers provide day-to-day operation of the Dementia Research Infoline, answering questions from the public with about dementia, dementia research and about opportunities to get involved in research. Reporting to the Information Services Manager, the Information Officer will also play a key role in maintaining the relationship of the partnership between Alzheimer s Research UK and Join Dementia Research, support in the delivery of outreach projects to underserved audiences and help with the updating and production of the charity s dementia health information resources. Key Responsibilities: Day-to-day delivery of the Dementia Research Infoline by responding to public enquiries and providing accurate, responsible and helpful information to the public. Acting as the first point of contact for Dementia Research Infoline callers, providing information over the phone about dementia and dementia research, as well as signposting to other organisations. Note the Infoline does not provide counselling or medical advice. Responding to Dementia Research Infoline enquiries by letter, social media and email. Registering people to Join Dementia Research, via the telephone and via paper registration form. This involves processing and recording volunteer health information and ensuring data is up-to-date and contact with registrants maintained appropriately. Supporting existing volunteers on Join Dementia Research, with tech issues, keeping their data up to date, and discussing opportunities to take part in research. Average enquiry volumes are around 5-10 per day per officer, and can be up to 30 minutes long. Maintaining an up-to-date and evidence-based library of responses to common health and research enquiries relating to dementia. Promoting to the public the importance of participation in research and acting as an entry-point for the UK research register, Join Dementia Research and other ways to take part in research. Discussing with the public, through the Dementia Research Infoline, the different ways people can get involved in research and the types of studies looking for volunteers. Managing the confidential handling of personal data. Finding ways to promote taking part in research to internal and external audiences, with a focus on reaching underserved audiences. Creation and dissemination of health information Writing and updating evidence-based health information materials in line with inhouse standards and processes, including engaging and accessible materials in print, web and other formats. Liaising with expert and lay user reviewer volunteers. Raising awareness of dementia research in underserved communities Assisting in the dissemination of information and resources to underserved communities. Looking for opportunities to raise awareness in hard to reach audiences. Embedding inclusive practices throughout the work delivered by the Information Services team. Additional Ad-Hoc Responsibilities: Making contributions to articles on Alzheimer s Research UK website. Contributing to staff Q&A sessions. Attending conferences and supporting wider work of The Information and Involvement department. Speaking at events and representing the charity in the community, as appropriate. Undertaking any other relevant duties and projects delegated by the Information Services Manager in line with the responsibilities of the post. Knowledge, skills and experience needed: Science graduate or equivalent level of education (biomedical or biological subject). Experience of discussing health or research with the public. Experience of writing complex health information in a simple and accessible way. Knowledge of dementia. Appreciation of the emotional impact of dementia on individuals. Resilience for dealing with occasional challenging calls. A sensitive and patient phone manner. A confident, friendly and professional attitude; would feel at ease representing the charity to a range of audiences. Willingness to work flexibly within a small team to ensure core Infoline hours (9am-5pm) are covered. Strong written communication skills. Willingness and ability to travel independently in the UK occasionally and to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £32,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 19, 2026
Full time
Are you a great communicator, passionate about helping people? Well-organised, with a keen eye for detail? The Information Services team at Alzheimer s Research UK is responsible for providing information about dementia and dementia research to the public. The team operates the charity s Dementia Research Infoline and produces and disseminates health information booklets and other resources. The team also has responsibility for promoting research involvement to the public, actively helps people to take part in studies and support the NHS service Join Dementia Research. We are looking for a confident, friendly and proactive person to join us as a Health Information Officer. Alongside other officers provide day-to-day operation of the Dementia Research Infoline, answering questions from the public with about dementia, dementia research and about opportunities to get involved in research. Reporting to the Information Services Manager, the Information Officer will also play a key role in maintaining the relationship of the partnership between Alzheimer s Research UK and Join Dementia Research, support in the delivery of outreach projects to underserved audiences and help with the updating and production of the charity s dementia health information resources. Key Responsibilities: Day-to-day delivery of the Dementia Research Infoline by responding to public enquiries and providing accurate, responsible and helpful information to the public. Acting as the first point of contact for Dementia Research Infoline callers, providing information over the phone about dementia and dementia research, as well as signposting to other organisations. Note the Infoline does not provide counselling or medical advice. Responding to Dementia Research Infoline enquiries by letter, social media and email. Registering people to Join Dementia Research, via the telephone and via paper registration form. This involves processing and recording volunteer health information and ensuring data is up-to-date and contact with registrants maintained appropriately. Supporting existing volunteers on Join Dementia Research, with tech issues, keeping their data up to date, and discussing opportunities to take part in research. Average enquiry volumes are around 5-10 per day per officer, and can be up to 30 minutes long. Maintaining an up-to-date and evidence-based library of responses to common health and research enquiries relating to dementia. Promoting to the public the importance of participation in research and acting as an entry-point for the UK research register, Join Dementia Research and other ways to take part in research. Discussing with the public, through the Dementia Research Infoline, the different ways people can get involved in research and the types of studies looking for volunteers. Managing the confidential handling of personal data. Finding ways to promote taking part in research to internal and external audiences, with a focus on reaching underserved audiences. Creation and dissemination of health information Writing and updating evidence-based health information materials in line with inhouse standards and processes, including engaging and accessible materials in print, web and other formats. Liaising with expert and lay user reviewer volunteers. Raising awareness of dementia research in underserved communities Assisting in the dissemination of information and resources to underserved communities. Looking for opportunities to raise awareness in hard to reach audiences. Embedding inclusive practices throughout the work delivered by the Information Services team. Additional Ad-Hoc Responsibilities: Making contributions to articles on Alzheimer s Research UK website. Contributing to staff Q&A sessions. Attending conferences and supporting wider work of The Information and Involvement department. Speaking at events and representing the charity in the community, as appropriate. Undertaking any other relevant duties and projects delegated by the Information Services Manager in line with the responsibilities of the post. Knowledge, skills and experience needed: Science graduate or equivalent level of education (biomedical or biological subject). Experience of discussing health or research with the public. Experience of writing complex health information in a simple and accessible way. Knowledge of dementia. Appreciation of the emotional impact of dementia on individuals. Resilience for dealing with occasional challenging calls. A sensitive and patient phone manner. A confident, friendly and professional attitude; would feel at ease representing the charity to a range of audiences. Willingness to work flexibly within a small team to ensure core Infoline hours (9am-5pm) are covered. Strong written communication skills. Willingness and ability to travel independently in the UK occasionally and to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £32,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Paralegal will support the Legal team by providing high-quality legal and governance assistance across a broad range of matters, including commercial contracts, data protection, charity governance, and compliance. This role will help ensure the organisation operates effectively, ethically, and in accordance with applicable legal and regulatory requirements, while supporting the charity s wider mission and strategic objectives. Key Responsibilities: Support the Legal & Compliance team with commercial contracts, including drafting, reviewing, redlining, and contract lifecycle management. Assist with data protection compliance and related processes, including maintaining confidentiality and supporting GDPR obligations. Support governance, company secretarial, and charity law related matters as required. Conduct legal and regulatory research on matters affecting the charity and non-profit sector. Maintain accurate legal records, filing systems, and documentation. Assist with the preparation and management of policies, agreements, and governance materials. Work collaboratively with internal stakeholders across departments, escalating legal or compliance risks appropriately. Liaise with external legal advisers, regulators, trustees, and other stakeholders where necessary. Monitor legal and compliance deadlines to ensure timely action. Knowledge, skills and experience needed: Law degree (or equivalent) and at least 2 years Paralegal or relevant legal support experience. Experience supporting commercial contracts. Sound understanding of data protection principles and confidentiality requirements. Strong organisational skills with excellent attention to detail and the ability to manage competing deadlines. Good judgement, including the ability to assess legal or operational risk and escalate appropriately. Confident user of Microsoft Office and comfortable working with legal processes and documentation. Excellent written and verbal communication skills. Collaborative, proactive, and service-oriented approach. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £40,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 7th June 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 19, 2026
Full time
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Paralegal will support the Legal team by providing high-quality legal and governance assistance across a broad range of matters, including commercial contracts, data protection, charity governance, and compliance. This role will help ensure the organisation operates effectively, ethically, and in accordance with applicable legal and regulatory requirements, while supporting the charity s wider mission and strategic objectives. Key Responsibilities: Support the Legal & Compliance team with commercial contracts, including drafting, reviewing, redlining, and contract lifecycle management. Assist with data protection compliance and related processes, including maintaining confidentiality and supporting GDPR obligations. Support governance, company secretarial, and charity law related matters as required. Conduct legal and regulatory research on matters affecting the charity and non-profit sector. Maintain accurate legal records, filing systems, and documentation. Assist with the preparation and management of policies, agreements, and governance materials. Work collaboratively with internal stakeholders across departments, escalating legal or compliance risks appropriately. Liaise with external legal advisers, regulators, trustees, and other stakeholders where necessary. Monitor legal and compliance deadlines to ensure timely action. Knowledge, skills and experience needed: Law degree (or equivalent) and at least 2 years Paralegal or relevant legal support experience. Experience supporting commercial contracts. Sound understanding of data protection principles and confidentiality requirements. Strong organisational skills with excellent attention to detail and the ability to manage competing deadlines. Good judgement, including the ability to assess legal or operational risk and escalate appropriately. Confident user of Microsoft Office and comfortable working with legal processes and documentation. Excellent written and verbal communication skills. Collaborative, proactive, and service-oriented approach. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £40,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 7th June 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 11, 2026
Full time
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Supporter Relations Executive The Supporter Relations and Fundraising Operations team at Alzheimer s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, in order to ensure a first-class supporter experience. The Supporter Relations Executive will be responsible for delivering supporter facing engagement activities ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. This role primarily works within the Supporter Relations sub- team alongside other Executives. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also carry out donation processing and other operational tasks relating to supporter activities, where required. We have 2 roles available. Key Responsibilities: Supporter Enquiry Management Provide exceptional supporter care, ensuring every supporter and member of the public enjoys an outstanding experience when engaging with the charity, in all communications: inbound telephone calls, emails, social media messages and enquiries by post. Respond to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials, within a timely and professional manner. Receive and respond to feedback and complaints from members of the public and supporters, as the first point of contact in the team, escalating where required. Ensure the integrity of the CRM database, Salesforce, by amending supporter records accurately, including coding of and processing donations. Promote fundraising, engagement and retention opportunities when communicating with supporters, using a range of initiatives to explain the positive impact of their donations in contributing to the charity mission, for a cure . Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and Data Protection Act. Supporter Stewardship: Engage in outbound telephone calls and written communications to increase the value of, or to retain supporters; this will include thanking, stewardship activity, obtaining Gift Aid declarations and vulnerability checks. Support the Fundraising Relationship team to manage accounts specific to their regions, to ensure excellent supporter stewardship. Effectively and consistently seek opportunities to build networks among our fundraising community, ensuring these are directed to appropriate fundraising teams. Seek opportunities for repeat fundraising, by identifying opportunities and engaging with supporters as part of our re-engagement process. Manage the supporter follow up process to ensure funds are received promptly and accurately. Engage supporters in the best practice in in aid of fundraising policies and deliver promotion of this opportunity. Knowledge, skills and experience needed: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Confident and engaging telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. A professional and hard-working team player with a positive and collaborative work ethic. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 11, 2026
Full time
Supporter Relations Executive The Supporter Relations and Fundraising Operations team at Alzheimer s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, in order to ensure a first-class supporter experience. The Supporter Relations Executive will be responsible for delivering supporter facing engagement activities ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. This role primarily works within the Supporter Relations sub- team alongside other Executives. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also carry out donation processing and other operational tasks relating to supporter activities, where required. We have 2 roles available. Key Responsibilities: Supporter Enquiry Management Provide exceptional supporter care, ensuring every supporter and member of the public enjoys an outstanding experience when engaging with the charity, in all communications: inbound telephone calls, emails, social media messages and enquiries by post. Respond to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials, within a timely and professional manner. Receive and respond to feedback and complaints from members of the public and supporters, as the first point of contact in the team, escalating where required. Ensure the integrity of the CRM database, Salesforce, by amending supporter records accurately, including coding of and processing donations. Promote fundraising, engagement and retention opportunities when communicating with supporters, using a range of initiatives to explain the positive impact of their donations in contributing to the charity mission, for a cure . Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and Data Protection Act. Supporter Stewardship: Engage in outbound telephone calls and written communications to increase the value of, or to retain supporters; this will include thanking, stewardship activity, obtaining Gift Aid declarations and vulnerability checks. Support the Fundraising Relationship team to manage accounts specific to their regions, to ensure excellent supporter stewardship. Effectively and consistently seek opportunities to build networks among our fundraising community, ensuring these are directed to appropriate fundraising teams. Seek opportunities for repeat fundraising, by identifying opportunities and engaging with supporters as part of our re-engagement process. Manage the supporter follow up process to ensure funds are received promptly and accurately. Engage supporters in the best practice in in aid of fundraising policies and deliver promotion of this opportunity. Knowledge, skills and experience needed: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Confident and engaging telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. A professional and hard-working team player with a positive and collaborative work ethic. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters. Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity. As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals. You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver successful campaigns across a range of channels including digital and print. Successful management of agencies and suppliers; ensuring relationships are effective and productive. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey. Continuous improvement through test and learn principles across all activities. Integration of campaigns across the charity to drive maximum value. Development of compelling communications and materials to support all activities Planning and Budgeting KPI tracking, trend analysis and interrogation of results at all levels. Live programme optimisation to ensure targets are met. Input to annual planning and development of individual giving campaigns. Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets. Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy. Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's. Finance and Reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting - such as opt-in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets. Understanding of compliance and best practice in fundraising and direct marketing. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Digital campaign/ web page management. Budget management. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Use of CRM or database systems. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 06, 2026
Full time
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters. Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity. As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals. You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver successful campaigns across a range of channels including digital and print. Successful management of agencies and suppliers; ensuring relationships are effective and productive. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey. Continuous improvement through test and learn principles across all activities. Integration of campaigns across the charity to drive maximum value. Development of compelling communications and materials to support all activities Planning and Budgeting KPI tracking, trend analysis and interrogation of results at all levels. Live programme optimisation to ensure targets are met. Input to annual planning and development of individual giving campaigns. Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets. Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy. Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's. Finance and Reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting - such as opt-in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets. Understanding of compliance and best practice in fundraising and direct marketing. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Digital campaign/ web page management. Budget management. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Use of CRM or database systems. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
We are recruiting a fixed-term Policy Campaigns Manager to lead our campaigns function at ARUK. The Policy Campaigns Manager will report to the Senior Public Affairs and Campaigns Manager and have line management responsibilities for the Policy Campaigns Officer. In this role you will be joining a friendly and fast-moving Policy and Public Affairs team, during an exciting year for dementia research as we campaign on our core mission for a cure. You will work closely with colleagues across the organisation to oversee our active campaigns and identify opportunities to mobilise our supporters and drive influence and impact for and with people affected by dementia. You will lead the development of the campaigns function for ARUK, building on existing initiatives, championing best practice in campaigns and building our reach and engagement. You will also be responsible for working across a range of functions including our policy, research, communications, digital, brand and volunteering teams. This is a 12 month FTC or on return of the substantive postholder Key Responsibilities: Deliver our live campaigns and marshal our campaigner base to advocate for change in dementia research and for people affected by dementia Work with colleagues across research, policy and public affairs teams to develop and deliver our campaigns that mobilise people affected by dementia and our supporters to influence decision makers and change policy and practice Work with the policy managers to ensure that our campaigns align with our strategic priorities and theories of change Work closely with public affairs colleagues to plan campaign actions that align with key political influencing moments e.g. Budget; Spending Review; King s speech; General Elections Develop and deliver our campaign communications to grow the reach, influence and impact of our campaigns Lead the development and growth of our campaigner network, building supporter journeys, and producing compelling and creative campaigner communications across email, social media and other channels Work with colleagues across CRM and digital to improve data management, delivering regular reporting on campaign actions and use this data to enhance the campaigner experience and empower more people to take action. Work with colleagues across the organisation to build campaigning expertise and experience with local ARUK supporters and improve our reach with MPs in their constituencies Line Manage our Policy Campaigns Officer Oversee the work of the policy campaigns officer including setting objectives and providing support to a range of workstreams. Consider the learning and development needs of the policy campaigns officer and ensure that they are able to grow and develop in their role. Involve people affected by dementia in campaigns development and delivery Identify campaign champions and storytellers with lived experience who can advocate for change Provide training and ongoing support to people with lived experience to empower them to take part in and shape our campaigns Research, insight and continuous improvement Provide expert advice across the charity on campaigning, taking an open, flexible and innovative approach Develop mechanisms to keep abreast of best practice in campaigns and any legal or regulatory issues specifically around mental capacity and consent, data protection and lobbying etc Continue a campaigning culture across the organisation by being an ambassador for the benefits of campaigning and working with colleagues to showcase the opportunities and impact of our work. Knowledge, skills and experience needed: Educated to A Level or equivalent Experience of delivering successful national campaigns Experience of building fruitful relationships with colleagues across organisations Experience of developing impactful campaign strategies with clear policy rationale and creative tactics Experience of writing compelling campaign communications Experience of working with campaigners Experience using CRM databases such as Raiser s Edge and Salesforce and handling sensitive personal data Line Management experience Leadership experience at a management level Experience of matrix working, across professional and operational boundaries Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £44,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 27, 2026
Full time
We are recruiting a fixed-term Policy Campaigns Manager to lead our campaigns function at ARUK. The Policy Campaigns Manager will report to the Senior Public Affairs and Campaigns Manager and have line management responsibilities for the Policy Campaigns Officer. In this role you will be joining a friendly and fast-moving Policy and Public Affairs team, during an exciting year for dementia research as we campaign on our core mission for a cure. You will work closely with colleagues across the organisation to oversee our active campaigns and identify opportunities to mobilise our supporters and drive influence and impact for and with people affected by dementia. You will lead the development of the campaigns function for ARUK, building on existing initiatives, championing best practice in campaigns and building our reach and engagement. You will also be responsible for working across a range of functions including our policy, research, communications, digital, brand and volunteering teams. This is a 12 month FTC or on return of the substantive postholder Key Responsibilities: Deliver our live campaigns and marshal our campaigner base to advocate for change in dementia research and for people affected by dementia Work with colleagues across research, policy and public affairs teams to develop and deliver our campaigns that mobilise people affected by dementia and our supporters to influence decision makers and change policy and practice Work with the policy managers to ensure that our campaigns align with our strategic priorities and theories of change Work closely with public affairs colleagues to plan campaign actions that align with key political influencing moments e.g. Budget; Spending Review; King s speech; General Elections Develop and deliver our campaign communications to grow the reach, influence and impact of our campaigns Lead the development and growth of our campaigner network, building supporter journeys, and producing compelling and creative campaigner communications across email, social media and other channels Work with colleagues across CRM and digital to improve data management, delivering regular reporting on campaign actions and use this data to enhance the campaigner experience and empower more people to take action. Work with colleagues across the organisation to build campaigning expertise and experience with local ARUK supporters and improve our reach with MPs in their constituencies Line Manage our Policy Campaigns Officer Oversee the work of the policy campaigns officer including setting objectives and providing support to a range of workstreams. Consider the learning and development needs of the policy campaigns officer and ensure that they are able to grow and develop in their role. Involve people affected by dementia in campaigns development and delivery Identify campaign champions and storytellers with lived experience who can advocate for change Provide training and ongoing support to people with lived experience to empower them to take part in and shape our campaigns Research, insight and continuous improvement Provide expert advice across the charity on campaigning, taking an open, flexible and innovative approach Develop mechanisms to keep abreast of best practice in campaigns and any legal or regulatory issues specifically around mental capacity and consent, data protection and lobbying etc Continue a campaigning culture across the organisation by being an ambassador for the benefits of campaigning and working with colleagues to showcase the opportunities and impact of our work. Knowledge, skills and experience needed: Educated to A Level or equivalent Experience of delivering successful national campaigns Experience of building fruitful relationships with colleagues across organisations Experience of developing impactful campaign strategies with clear policy rationale and creative tactics Experience of writing compelling campaign communications Experience of working with campaigners Experience using CRM databases such as Raiser s Edge and Salesforce and handling sensitive personal data Line Management experience Leadership experience at a management level Experience of matrix working, across professional and operational boundaries Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £44,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer s Research UK s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve. The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics including research, policy, partnerships and fundraising activity in a compelling and accessible way. Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative. Key Responsibilities: Delivery and production Develop high quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling. Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter facing materials and impact stories. Contribute to major brand and campaign moments (e.g., World Alzheimer s Month) through ideas, drafting and coordinated delivery. Develop multimedia assets including infographics, short videos and visual explainers by drafting briefs and supporting supplier liaison. Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK s brand, accessibility and quality standards. Research and information support Gather and verify information from colleagues, partners and subject matter experts to ensure clarity and evidence based messaging. Translate complex information (e.g., research, policy or partnership updates) into clear, audience appropriate drafts and outlines. Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships. Use audience insight and performance learnings to inform content development. Cross Team collaboration Work collaboratively across Communications including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital to meet shared content needs. Contribute content expertise into cross team planning to support integrated communications activity. Administration, planning and coordination Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well organised. Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities. Support improvements to content processes and workflows across the team. Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets. Quality, and tone Ensure content is accurate, accessible and aligned with ARUK s brand, tone of voice, editorial and ethical standards. Apply good judgement within defined areas of responsibility and ensure strong attention to detail. What This Role Delivers High quality content that supports policy influence, corporate partnerships and integrated campaigns Clear, accessible information for supporters, partners and the public. Consistent content that strengthens the charity s narrative across Policy, Corporate and Campaign channels. Effective collaboration with teams across Communications. Knowledge, skills and experience needed: Experience producing written or multimedia content for digital channels. Experience developing content related to health, policy charity sector or corporate partnerships. Experience building and managing relationships with others. Experience of briefing and managing external agencies on the delivery of projects. An understanding of how to adapt content for different audiences and channels. Educated to degree level or with relevant experience. Excellent writing, editing and content creation skills. Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity simply and clearly. Strong organisation, time management and prioritisation skills. Collaborative working style, with confidence engaging with internal teams and external partners. Proactive and improvement-focused, contributing ideas for content development. Sound judgement within defined areas of responsibility. Strong attention to accuracy and detail Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £31,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 10th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 20, 2026
Full time
The Communications Department inspires, informs and engages the public by showcasing Alzheimer s Research UK s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve. The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics including research, policy, partnerships and fundraising activity in a compelling and accessible way. Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative. Key Responsibilities: Delivery and production Develop high quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling. Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter facing materials and impact stories. Contribute to major brand and campaign moments (e.g., World Alzheimer s Month) through ideas, drafting and coordinated delivery. Develop multimedia assets including infographics, short videos and visual explainers by drafting briefs and supporting supplier liaison. Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK s brand, accessibility and quality standards. Research and information support Gather and verify information from colleagues, partners and subject matter experts to ensure clarity and evidence based messaging. Translate complex information (e.g., research, policy or partnership updates) into clear, audience appropriate drafts and outlines. Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships. Use audience insight and performance learnings to inform content development. Cross Team collaboration Work collaboratively across Communications including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital to meet shared content needs. Contribute content expertise into cross team planning to support integrated communications activity. Administration, planning and coordination Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well organised. Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities. Support improvements to content processes and workflows across the team. Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets. Quality, and tone Ensure content is accurate, accessible and aligned with ARUK s brand, tone of voice, editorial and ethical standards. Apply good judgement within defined areas of responsibility and ensure strong attention to detail. What This Role Delivers High quality content that supports policy influence, corporate partnerships and integrated campaigns Clear, accessible information for supporters, partners and the public. Consistent content that strengthens the charity s narrative across Policy, Corporate and Campaign channels. Effective collaboration with teams across Communications. Knowledge, skills and experience needed: Experience producing written or multimedia content for digital channels. Experience developing content related to health, policy charity sector or corporate partnerships. Experience building and managing relationships with others. Experience of briefing and managing external agencies on the delivery of projects. An understanding of how to adapt content for different audiences and channels. Educated to degree level or with relevant experience. Excellent writing, editing and content creation skills. Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity simply and clearly. Strong organisation, time management and prioritisation skills. Collaborative working style, with confidence engaging with internal teams and external partners. Proactive and improvement-focused, contributing ideas for content development. Sound judgement within defined areas of responsibility. Strong attention to accuracy and detail Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £31,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 10th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.