Medical Aid for Palestinians
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon. In your role as a senior hands-on engineer and strategic advisor, you will play a pivotal part in shaping and advancing MAP s cloud-first infrastructure strategy, with particular emphasis on Microsoft Azure and the organisation s existing in-house hosted systems. You will act as a trusted expert and final escalation point for complex technical challenges, offering high-level support and strategic oversight across a range of infrastructure projects. A key part of your responsibility will be to empower the Technology Operations team to deliver secure, compliant, and mission-critical services that support MAP s global workforce. In doing so, you will champion innovation, foster a culture of automation and continuous improvement, and ensure all initiatives are closely aligned with cybersecurity standards, data protection requirements, and broader operational best practices. About You The ideal candidate will have a strong problem-solving and diagnostic skills; able to work under pressure in high-stakes environments. Relevant Microsoft certifications (e.g., AZ-104, AZ-305, AZ-700). Familiarity with ITIL, ISO27001, and service management practices. Experience working within NGOs, humanitarian aid, or international development sectors. Experience supporting distributed teams across low-bandwidth or high-risk regions. SQL Knowledge and management. KEY RESPONSIBILITIES Infrastructure Strategy & Modernisation • Define and deliver MAP s roadmap for scalable, cloud-first infrastructure with a focus on Microsoft Azure and self-hosted platforms. • Provide architectural leadership for new systems and services, ensuring compliance, resilience, and operational sustainability. • Collaborate with vendors and integration partners to ensure solutions are cost-effective, supportable, and secure. Azure and Cloud Engineering • Administer and optimise Azure environments, including virtual networking, VMs, storage, Azure AD, and backups. • Implement Infrastructure-as-Code (IaC) using Bicep, Terraform, or ARM templates. • Integrate cloud services with on-premises systems securely and efficiently. • Ensure compliance with cybersecurity policies, working closely with the Cyber Security Manager. On-Prem & In-House Hosted Systems • Lead design and implementation of self-hosted services such as secure file storage, internal applications, or custom integrations. • Ensure solutions are patch-ready, disaster-resilient, and aligned to industry standards. • Drive improvements in documentation, uptime, and performance monitoring. Escalation Support & Mentorship • Serve as a third-line escalation point for infrastructure-related issues. • Support and mentor the IT Support Team (UK & Gaza), raising skill levels and encouraging self-sufficiency. • Lead post-incident analysis, root cause identification, and continual service improvement. Governance, Compliance & Documentation • Ensure technical changes follow governance processes, including change control, testing, rollback, and peer review. • Maintain infrastructure documentation, including network diagrams, inventories, configurations, and DR plans. • Ensure systems comply with GDPR, ISO27001, and MAP s internal data policies. Innovation, Risk & Technical Stewardship • Identify and address technical debt, single points of failure, and legacy risks. • Proactively recommend solutions that enhance security, performance, and efficiency. • Stay current with developments in cloud computing, cybersecurity, and humanitarian tech practices. • Support budget and cost optimisation efforts related to infrastructure, licensing, and service design. SKILLS, EXPERIENCE & ATTRIBUTES Essential • Strong problem-solving and diagnostic skills; able to work under pressure in high-stakes environments. • Confident communicator with the ability to translate technical language for non-technical stakeholders. • Proven mentor with a collaborative and empowering leadership style. • Highly organised, with strong documentation and change control discipline. • Deep alignment with humanitarian values and sensitivity to operating in conflict and resource-constrained settings. Desirable • Relevant Microsoft certifications (e.g., AZ-104, AZ-305, AZ-700). • Familiarity with ITIL, ISO27001, and service management practices. • Experience working within NGOs, humanitarian aid, or international development sectors. • Experience supporting distributed teams across low-bandwidth or high-risk regions. • SQL Knowledge and management • Experience managing existing tech stack such as WatchGuard Firewalls, Ubiquiti networking equipment, Darktrace, Egress, SoSafe, virtual networking, Entra ID etc. Personal Attributes • Commitment to MAP s mission and values. • Willingness to travel internationally as required. • Champions diversity, equity, and collaboration. • Adaptable, resilient, and responsive. Disclaimer MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications. We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon. In your role as a senior hands-on engineer and strategic advisor, you will play a pivotal part in shaping and advancing MAP s cloud-first infrastructure strategy, with particular emphasis on Microsoft Azure and the organisation s existing in-house hosted systems. You will act as a trusted expert and final escalation point for complex technical challenges, offering high-level support and strategic oversight across a range of infrastructure projects. A key part of your responsibility will be to empower the Technology Operations team to deliver secure, compliant, and mission-critical services that support MAP s global workforce. In doing so, you will champion innovation, foster a culture of automation and continuous improvement, and ensure all initiatives are closely aligned with cybersecurity standards, data protection requirements, and broader operational best practices. About You The ideal candidate will have a strong problem-solving and diagnostic skills; able to work under pressure in high-stakes environments. Relevant Microsoft certifications (e.g., AZ-104, AZ-305, AZ-700). Familiarity with ITIL, ISO27001, and service management practices. Experience working within NGOs, humanitarian aid, or international development sectors. Experience supporting distributed teams across low-bandwidth or high-risk regions. SQL Knowledge and management. KEY RESPONSIBILITIES Infrastructure Strategy & Modernisation • Define and deliver MAP s roadmap for scalable, cloud-first infrastructure with a focus on Microsoft Azure and self-hosted platforms. • Provide architectural leadership for new systems and services, ensuring compliance, resilience, and operational sustainability. • Collaborate with vendors and integration partners to ensure solutions are cost-effective, supportable, and secure. Azure and Cloud Engineering • Administer and optimise Azure environments, including virtual networking, VMs, storage, Azure AD, and backups. • Implement Infrastructure-as-Code (IaC) using Bicep, Terraform, or ARM templates. • Integrate cloud services with on-premises systems securely and efficiently. • Ensure compliance with cybersecurity policies, working closely with the Cyber Security Manager. On-Prem & In-House Hosted Systems • Lead design and implementation of self-hosted services such as secure file storage, internal applications, or custom integrations. • Ensure solutions are patch-ready, disaster-resilient, and aligned to industry standards. • Drive improvements in documentation, uptime, and performance monitoring. Escalation Support & Mentorship • Serve as a third-line escalation point for infrastructure-related issues. • Support and mentor the IT Support Team (UK & Gaza), raising skill levels and encouraging self-sufficiency. • Lead post-incident analysis, root cause identification, and continual service improvement. Governance, Compliance & Documentation • Ensure technical changes follow governance processes, including change control, testing, rollback, and peer review. • Maintain infrastructure documentation, including network diagrams, inventories, configurations, and DR plans. • Ensure systems comply with GDPR, ISO27001, and MAP s internal data policies. Innovation, Risk & Technical Stewardship • Identify and address technical debt, single points of failure, and legacy risks. • Proactively recommend solutions that enhance security, performance, and efficiency. • Stay current with developments in cloud computing, cybersecurity, and humanitarian tech practices. • Support budget and cost optimisation efforts related to infrastructure, licensing, and service design. SKILLS, EXPERIENCE & ATTRIBUTES Essential • Strong problem-solving and diagnostic skills; able to work under pressure in high-stakes environments. • Confident communicator with the ability to translate technical language for non-technical stakeholders. • Proven mentor with a collaborative and empowering leadership style. • Highly organised, with strong documentation and change control discipline. • Deep alignment with humanitarian values and sensitivity to operating in conflict and resource-constrained settings. Desirable • Relevant Microsoft certifications (e.g., AZ-104, AZ-305, AZ-700). • Familiarity with ITIL, ISO27001, and service management practices. • Experience working within NGOs, humanitarian aid, or international development sectors. • Experience supporting distributed teams across low-bandwidth or high-risk regions. • SQL Knowledge and management • Experience managing existing tech stack such as WatchGuard Firewalls, Ubiquiti networking equipment, Darktrace, Egress, SoSafe, virtual networking, Entra ID etc. Personal Attributes • Commitment to MAP s mission and values. • Willingness to travel internationally as required. • Champions diversity, equity, and collaboration. • Adaptable, resilient, and responsive. Disclaimer MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications. We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
Medical Aid for Palestinians
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon The Information Management Specialist will focus on the classification of organisational data, ensuring appropriate confidentiality levels, and implementing robust data loss prevention strategies.The role includes analysing and optimising current SharePoint libraries and leading the development and implementation of an intranet to enhance collaboration and information sharing across the organisation. About You The ideal candidate will have experience in data classification, data loss prevention, or information security. Expertise in SharePoint administration and optimisation. Strong understanding of data governance, privacy laws, and compliance standards. Experience with intranet platforms and content management systems (CMS). Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools. Familiarity with data protection regulations (e.g., GDPR). MAIN RESPONSIBILITIES Information Classification and Data Confidentiality: • Develop and implement a comprehensive information classification framework to categorise data based on sensitivity, confidentiality, and regulatory requirements. • Collaborate with various departments to identify and classify sensitive data, ensuring appropriate security controls and access levels are applied. • Regularly review and update classification policies and procedures to maintain compliance with legal and regulatory standards (e.g., GDPR) Data Loss Prevention (DLP): • Develop, implement, and manage data loss prevention strategies and tools to safeguard sensitive information from unauthorised access, loss, or misuse. • Monitor and analyse data flows and user activities to detect and respond to potential data breaches or policy violations. • Work with Cyber Security team to establish controls and technologies that prevent data leakage (e.g., encryption, access controls). SharePoint Library Analysis and Optimisation: • Analyse current SharePoint libraries to assess the organisation, security, and accessibility of information. • Develop and implement strategies to optimise SharePoint libraries, including metadata management, document version control, and access permissions. • Ensure that SharePoint libraries are aligned with the organisation's information classification framework and DLP strategies. Intranet Development and Implementation: • Lead the planning, development, and implementation of an organisational intranet to enhance internal communication, collaboration, and information sharing. • Define and document the intranet s structure, features, and functionality, including user roles, content management, and search capabilities. • Collaborate with stakeholders across departments to ensure the intranet meets user needs and supports organisational goals. Data Security and Compliance: • Ensure all data management practices comply with relevant legal, regulatory, and organisational policies. • Conduct regular security assessments and audits to identify vulnerabilities in data storage and transmission. • Maintain documentation of data security protocols, risk assessments, and compliance activities. Training and Awareness: • Develop and deliver training programs to educate employees about data classification, confidentiality requirements, and data loss prevention practices. • Create awareness materials (e.g., guides, FAQs) to support employees in understanding and adhering to information management policies. Stakeholder Collaboration and Support: • Collaborate with IT, Finance, Audit & Risk and Fundraising teams to align information management initiatives with broader organisational strategies. • Provide technical support and guidance to end-users regarding SharePoint and the intranet. SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES Experience & Certifications/Qualifications: • Bachelor's degree in information management, Data Science, Computer Science, or related field. • Experience in data classification, data loss prevention, or information security. • Expertise in SharePoint administration and optimisation. • Strong understanding of data governance, privacy laws, and compliance standards. • Excellent analytical, problem-solving, and project management skills Preferred Skills and Competencies: • Experience with intranet platforms and content management systems (CMS). • Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools. • Familiarity with data protection regulations (e.g., GDPR). • Certification in information governance or security (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP . Flexibility: • Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. Ethos: • Support the mission & values of MAP. • Support and promote diversity and equality of opportunity in the workplace. • Represent and be an ambassador for MAP. • Commitment to anti-discriminatory practice and equal opportunities. • An ability to apply awareness of diversity issues to all areas of work. • Abide by organisational policies, codes of conduct and practices. Other desirable experience: • Experience of not-for-profit/INGO environments • Experience with humanitarian issues, particularly those in Palestine. Disclaimer MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications. We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon The Information Management Specialist will focus on the classification of organisational data, ensuring appropriate confidentiality levels, and implementing robust data loss prevention strategies.The role includes analysing and optimising current SharePoint libraries and leading the development and implementation of an intranet to enhance collaboration and information sharing across the organisation. About You The ideal candidate will have experience in data classification, data loss prevention, or information security. Expertise in SharePoint administration and optimisation. Strong understanding of data governance, privacy laws, and compliance standards. Experience with intranet platforms and content management systems (CMS). Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools. Familiarity with data protection regulations (e.g., GDPR). MAIN RESPONSIBILITIES Information Classification and Data Confidentiality: • Develop and implement a comprehensive information classification framework to categorise data based on sensitivity, confidentiality, and regulatory requirements. • Collaborate with various departments to identify and classify sensitive data, ensuring appropriate security controls and access levels are applied. • Regularly review and update classification policies and procedures to maintain compliance with legal and regulatory standards (e.g., GDPR) Data Loss Prevention (DLP): • Develop, implement, and manage data loss prevention strategies and tools to safeguard sensitive information from unauthorised access, loss, or misuse. • Monitor and analyse data flows and user activities to detect and respond to potential data breaches or policy violations. • Work with Cyber Security team to establish controls and technologies that prevent data leakage (e.g., encryption, access controls). SharePoint Library Analysis and Optimisation: • Analyse current SharePoint libraries to assess the organisation, security, and accessibility of information. • Develop and implement strategies to optimise SharePoint libraries, including metadata management, document version control, and access permissions. • Ensure that SharePoint libraries are aligned with the organisation's information classification framework and DLP strategies. Intranet Development and Implementation: • Lead the planning, development, and implementation of an organisational intranet to enhance internal communication, collaboration, and information sharing. • Define and document the intranet s structure, features, and functionality, including user roles, content management, and search capabilities. • Collaborate with stakeholders across departments to ensure the intranet meets user needs and supports organisational goals. Data Security and Compliance: • Ensure all data management practices comply with relevant legal, regulatory, and organisational policies. • Conduct regular security assessments and audits to identify vulnerabilities in data storage and transmission. • Maintain documentation of data security protocols, risk assessments, and compliance activities. Training and Awareness: • Develop and deliver training programs to educate employees about data classification, confidentiality requirements, and data loss prevention practices. • Create awareness materials (e.g., guides, FAQs) to support employees in understanding and adhering to information management policies. Stakeholder Collaboration and Support: • Collaborate with IT, Finance, Audit & Risk and Fundraising teams to align information management initiatives with broader organisational strategies. • Provide technical support and guidance to end-users regarding SharePoint and the intranet. SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES Experience & Certifications/Qualifications: • Bachelor's degree in information management, Data Science, Computer Science, or related field. • Experience in data classification, data loss prevention, or information security. • Expertise in SharePoint administration and optimisation. • Strong understanding of data governance, privacy laws, and compliance standards. • Excellent analytical, problem-solving, and project management skills Preferred Skills and Competencies: • Experience with intranet platforms and content management systems (CMS). • Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools. • Familiarity with data protection regulations (e.g., GDPR). • Certification in information governance or security (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP . Flexibility: • Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. Ethos: • Support the mission & values of MAP. • Support and promote diversity and equality of opportunity in the workplace. • Represent and be an ambassador for MAP. • Commitment to anti-discriminatory practice and equal opportunities. • An ability to apply awareness of diversity issues to all areas of work. • Abide by organisational policies, codes of conduct and practices. Other desirable experience: • Experience of not-for-profit/INGO environments • Experience with humanitarian issues, particularly those in Palestine. Disclaimer MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications. We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
