PETA Foundation

PETA Netherlands Membership Coordinator (part-time) Position Objectives: To assist the international membership services manager in providing a high level of care to PETA s members and supporters To coordinate responses to correspondence from members and supporters in Dutch and English, including phone calls, e-mails, and letters To provide PETA Netherlands with general administrative support Reports To: International Membership Services Manager Location: Hybrid in London or remote in mainland UK Term of Employment: Part-time (24 hours per week), 12-month fixed-term (with hope to extend) Salary: £17,700 - £18,600 pro-rata (£29,500 - £31,000 full-time equivalent) Primary Responsibilities and Duties: Ensure that all member and supporter contact (letter, e-mail and phone) is handled in a timely, professional, and efficient manner that reflects the organisation s positions and values, and that outgoing correspondence contains up-to-date information Handle incoming member and supporter phone calls Translate correspondence from English to Dutch and from Dutch to English Verify donor details and input relevant data into the membership database Maintain a stock of PETA literature and fulfil supporter requests for leaflets, stickers, and other materials, working with external agencies when necessary Process invoices, prepare cheque requests, and liaise with the PETA Foundation s Finance Department Liaise with external agencies as necessary and as directed by the international membership services manager in order to resolve any supporter issues Open, sort, and distribute incoming post and faxes in a prompt manner, responding and forwarding mail to other agencies as appropriate Perform general administrative tasks to support PETA Netherlands Perform any other duties assigned by the supervisor Qualifications: Excellent verbal and written communication skills in Dutch and English Proof of right to work in the UK Experience with Windows and Microsoft Outlook Knowledge of animal rights issues and PETA s current campaigns Proficiency with computers Good proofreading skills Excellent organisational skills and attention to detail Ability to maintain strict confidentiality at all times Commitment to the objectives of the organisation Adherence to a vegan lifestyle strongly preferred