The Salvation Army

Help shape inclusive, evidence-led digital experiences that enable more people to engage with The Salvation Army and take meaningful action Job Summary and Key Responsibilities This is an exciting opportunity to join the Digital Projects and Infrastructure team as a Senior Digital Experience Officer to lead digital experience work. Working with the Innovation and Digital Experience Manager, you will use research, testing, optimisation and service design to deliver the digital roadmap and improve journeys for visitors, supporters, donors, and people exploring faith and membership. We are recruiting at an exciting time. Together with the Data & Digital Insight team, we are strengthening our foundations through better testing and a deeper understanding of our users. The successful candidate(s) will be able to demonstrate: Strong experience of leading user research in a large and complex organisation, using qualitative and quantitative methods to understand user needs and turn findings into practical improvements. Strong experience of designing, leading and evaluating structured testing and optimisation, using what you learn to inform decisions. Good experience producing clear documentation for delivery teams, such as wireframes, journey maps, service blueprints, prototypes and functional specifications. Strong experience of using UX, analytics and optimisation tools such as GA4, Hotjar, AB Tasty (or similar). Strong written and presentational communication skills, with the proven ability to explain complex information clearly and to advise and guide colleagues and stakeholders at all levels. Strong organisational skills with ability to prioritise competing demands and lead several projects at once, working within design thinking, agile or similar delivery methods. A self-motivated team player who thrives as part of a small, collaborative team. The ability and willingness to work within and be empathic with the Christian ethos and values of The Salvation Army Mission Happy to talk flexible working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance working 1 day or less per month at a Salvation Army site). In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website. The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records . We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy. Benefits: 25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme Closing Date: 1st November 202

Worcester - with travel across the region Are you passionate about transforming the lives of individuals who face complex barriers to employment? We are looking for an enthusiastic and dedicated Employability Practitioner to develop and grow our relationships in the Worcestershire area, to assist and empower participants by equipping them with the necessary tools and motivation to move closer to sustainable employment. About us The Salvation Army's Employment Plus service offers support to help people become job ready. Our goal is to assist job seekers in obtaining and maintaining employment. Operating at the heart of communities in more than 650 locations across the United Kingdom and Republic of Ireland, we work alongside jobseekers to understand their needs and goals, and tailor our service accordingly. Role overview This position upholds our mission values by offering participants 'A Hand Up' and focuses on reducing or eliminating barriers related to employability, financial issues, tenancy, relationships, well-being, social inclusion, and digital literacy. The goal is to promote awareness and foster growth and understanding of those needs and the wider community. The role is essential in identifying, nurturing, and securing suitable job opportunities for unemployed individuals within the local community, aligning with The Salvation Army's 'work for all' ethos. About you If you are self-motivated, passionate about supporting people overcome their barriers, thrive in a team environment and possess a proactive, solution- focused mindset then we want to hear from you. If you would like to join our team committed to making a positive difference, apply now! Benefits: 25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; an employee assistance programme. To complete your application please visit our website where you can download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to Satisfactory references A criminal record check DBS Disclosures Enhanced - Adult Full Driving Licence and Access to a vehicle Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy. Closing date: 1st November 2026.